Synopsis: Entrepreneurship:


WEF_GlobalInformationTechnology_Report_2014.pdf

and Benchmarking Network and the Industry Partnership Programme for Information and Communication Technologies. It is the result of collaboration between the World Economic Forum and INSEAD.

Centre for Global Strategies EDITORS Beñat Bilbao-Osorio, Associate Director and Senior Economist, Global Competitiveness and Benchmarking Network, World Economic Forum Soumitra Dutta, Dean

INSEAD GLOBAL COMPETITIVENESS AND BENCHMARKING NETWORK Jennifer Blanke, Chief Economist, Head of the Global Competitiveness and Benchmarking Network Ciara Browne, Associate Director Roberto Crotti, Quantitative Economist Gemma Corrigan, Project Associate Attilio di Batista, Junior

Quantitative Economist Gaëlle Dreyer, Project Associate Margareta Drzeniek-Hanouz, Director, Senior Economist, Head of Competitiveness Research Thierry Geiger, Associate Director, Economist

Tania Gutknecht, Community Manager Caroline Ko, Economist Cecilia Serin, Senior Associate INFORMATION AND COMMUNICATION TECHNOLOGY INDUSTRIES TEAM Alan Marcus, Senior Director, Head of Information

and Communication Technology Industries Aurélie Corre, Team Coordinator, Telecommunication Industry Aurélien Goutorbe, Senior Content Manager, Telecommunication Industry Qin He, Associate Director, Telecommunication

Industry William Hoffman, Associate Director, Head of Personal data Initiative Dimitri Kaskoutas, Senior Community Associate, Telecommunication Industry Danil Kerimi, Director, Government affairs, Information

and Communication Technology Industries Elena Kvochko, Manager, Information technology Industry Derek O'Halloran, Associate Director, Head of Information technology Industry Michele Petruzziello, Senior Partnership

Taylor (TIBCO) 1. 6 Rebalancing Socioeconomic 67 Asymmetry in a Data-Driven Economy Peter Haynes (Atlantic Council) and M-H. Carolyn Nguyen (Microsoft

and Malin Strandell-Jansson (Mckinsey & Company) 1. 8 From Big data to Big Social 81 and Economic Opportunities:

Country/Economy Profiles 95 How to Read the Country/Economy Profiles...97 Index of Countries/Economies...

99 Country/Economy Profiles...100 Part 3: Data Tables 249 How to Read the Data Tables...

251 Index of Data Tables...253 Data Tables...255 Technical Notes and Sources 323 About the Authors 329 Partner Institutes 335 Acknowledgments 343 2014 World Economic Forum 2014 World Economic Forum

when economies need to solidify the recovery of the past year and leave the worst financial and economic crisis of the past 80 years behind.

Developed economies need to sustain their incipient economic recovery and find new areas of growth and employment creation;

emerging and developing economies need to build their resilience against turbulence in the markets and foster their innovation potential in order to sustain the rapid economic growth they experienced in the past decade.

Against this backdrop, information and communication technologies (ICTS) in their role as key enablers of innovation and new employment opportunities are drawing more attention than ever before.

As the benefits of ICTS increasingly materialize into tangible assets, building and strengthening digital ecosystems becomes increasingly important.

This year's coverage includes a record number of 148 economies, accounting for over 98 percent of global GDP.

including detailed profiles for each economy covered and data tables with global rankings for the NRI's 54 indicators.

the Internet of Everything represents a US$19 trillion global opportunity to create value over the next decade through greater profits for businesses as well as improved citizen services, cost efficiencies,

with Internet protocol (IP) networks playing an increasingly central part by seamlessly connecting disparate IT environments.

We see the network as the critical accelerator and enabler in all of these transitions, transforming processes to increase efficiency and decrease costs.

because digitization the mass adoption of connected digital services by consumers, enterprises, and governments provides dramatic power

and Haier on its remarkable ability to translate its customers'needs into innovative new appliances. These successful companies then learn to adapt to new challenges and opportunities within the context of their constant identity.

They become rapid innovators, able to shift to new products, markets, and geographies, but they adapt only when their existing capabilities can give them the right to win.

it can present a bewildering array of potential opportunities, all of which look compelling. But pursuing them all is both financially unfeasible

which can lead an enterprise into decline. How then do capable companies handle the opportunities and challenges of digitization?

They are rigorously and prudently selective. They invest in those areas that are in line with their chosen way to play in the market the distinctive way they create value for their customers.

Consider, for example, the threats, distractions, and benefits of one current element of digitization: big data. This is comprised of large datasets often gathered in unstructured forms from the behavior of people and groups.

such as asking customers what they liked or did not like in a commercial transaction, now become part of a larger pattern of awareness,

They invest only in the data gathering that gives them privileged access to the customers they care about,

and seek the customers who you can serve well. The next few years will see many companies struggling to resolve the tension between change and identity.

and the economies around them will thrive accordingly. 2014 World Economic Forum 2014 World Economic Forum Executive Summary BEÑAT BILBAO-OSORIO, World Economic Forum SOUMITRA DUTTA, Cornell

what Time Magazine had described as the new economy: a new way of organizing and managing economic activity based on the new opportunities that the Internet provided for businesses. 1 At present,

the world is slowly emerging from one of the worst financial and economic crises in decades,

and civil society are looking into new opportunities that can consolidate growth, generate new employment,

and create business opportunities. Information and communication technologies (ICTS) continue to rank high on the list as one of the key sources of new opportunities to foster innovation and boost economic and social prosperity, for both advanced

and emerging economies. For more than 13 years the NRI has provided decision makers with a useful conceptual framework to evaluate the impact of ICTS at a global level and to benchmark the ICT readiness and usage of their economies.

EXTRACTING VALUE FROM BIG DATA Data have had always strategic value, but with the magnitude of data available today and our capability to process them they have become a new form of asset class.

In a very real sense, data are now the equivalent of oil or gold. And today we are seeing a data boom rivaling the Texas oil boom of the 20th century and the San francisco gold rush of the 1800s.

5) rebalancing socioeconomic asymmetry in a data-driven economy;(6) the role of regulation and trust building in unlocking the value of big data;(

In addition, the Country/Economy Profile and Data Tables sections at the end of the Report present the detailed results for the 148 economies covered by the study

and Box 3 discusses the challenges large emerging economies must overcome if they are to keep moving forward in integrating ICTS into more robust innovation ecosystems that could help them transition from

Top 10 The top 10 spots continue to be dominated by Northern European economies, the Asian Tigers,

and some of the most advanced Western economies. Three Nordic economies Finland, Sweden, and Norway lead the rankings

and are positioned among the top 5. Denmark and Iceland, the remaining two Nordic economies, also perform strongly,

and despite small slips this year they feature among the top 20. Overall, their performance in terms of ICT readiness, with excellent digital infrastructures and robust innovation systems, allows them to score very highly both in ICT use with almost universal Internet use, for example and in innovation performances.

All these economies continue to boast outstanding business and innovation environments that are ranked consistently among the most conducive to entrepreneurship in the world.

Finally the top 10 includes some of the most advanced Western economies The netherlands, Switzerland, the United states,

and the United kingdom that have recognized the potential of ICTS to embark in a new economic and social revolution,

The country also comes in 3rd in the environment subindex, with a very robust innovation system.

With the best pro-business and pro-innovation environment worldwide, the city-state continues to obtain the top rank in terms of ICT impacts, notably on the social dimension.

and one of the highest quality educational systems in the world (3rd), notably in terms of math and science (1st), Singapore has become one of the most knowledge-intensive economies globally (2nd)

Overall, the very strong performance of Sweden reflects its world-class, affordable (11th) ICT infrastructure (3rd) and a stable and pro-business and innovation environment (15th

These include the country's already good business and innovation environment (7th) and improvements in its ICT infrastructure (4th), notably in terms of wider access to international Internet bandwidth per user.

the country exhibits a robust uptake of ICTS by all major stakeholders businesses (9th), government (11th),

Coupled with a probusiness and pro-innovation environment (7th), these result in a strong innovation capacity (5th) and significant ICT-related economic impacts (9th.

The ranking of the United states, the largest economy in the world, in the top 10 shows that fully leveraging ICTS is not dependent on small or medium-sized economies,

but instead depends on undertaking the right investments and creating the right condition for it. Despite a drop of two places, the United kingdom continues to exhibit a very strong performance in 9th position.

As a service-based economy, the country early recognized the importance of ICTS to support its innovation and competitiveness performance.

which, coupled with a strong probusiness environment, has resulted in solid economic (14th) and social (9th) impacts.

As a result, several European countries lead the NRI rankings, with six European economies Finland, Sweden, The netherlands, Norway, Switzerland,

Despite these efforts, important differences remain across European economies, with Southern and Central and Eastern European economies continuing to lag behind.

A deeper analysis of the root causes of these differences shows that, in general, ICT infrastructure and individual uptake is more homogeneous across EU Member States.

However, less favorable conditions for innovation and entrepreneurship across European countries result in starker disparities in terms of the economic impacts for example,

but also in terms of the impacts that using ICTS can provide for the economy and society in general. Within the Commonwealth of independent states, several countries improve their performances,

and hopes they have placed on ICTS to diversify their economies and lead them toward more knowledge-intensive activities.

With three economies from the region in the top 10 of the NRI rankings and several countries showing improvement

Yet a significant digital divide persists between the most advanced economies such as the Asian Tigers and Japan and emerging economies and other trailing countries.

however, all Asian economies have much to gain from increased networked readiness. It will allow populations of the least advanced among them to gain access to much-needed basic services,

to improve government transparency and efficiency, and for the most advanced it will contribute to boosting their innovation capacity

and better access to ICT infrastructure, ensuring higher ICT usage across stakeholders. However, persistent weaknesses in the broader innovation system hinder the overall capacity of the region to fully leverage ICTS to foster its competitiveness potential,

and better services that were previously unavailable, such as financial services. Notwithstanding this progress, the region overall continues to suffer from a relatively poor ICT infrastructure,

and entrepreneurship, will be The Global Information technology Report 2014 xiii Executive Summary 2014 World Economic Forum crucial to avoid the emergence of a new digital divide that will be evident in a disparity of the economic and social

Research already indicates that companies that have managed this are more likely to be productive and profitable than their competition.

Judging maturity requires looking at environment readiness, determining how far governments have provided the necessary legal and regulatory frameworks and ICT infrastructure;

or revamping a business model. The ultimate maturity level involves transforming the business model to become data-driven,

which requires significant investment over many years. Policymakers should pay particular attention to environment readiness.

They should present citizens with a compelling case for the benefits of big data. This means addressing privacy concerns

and seeking to harmonize regulations around data privacy globally. Policymakers should establish an environment that facilitates the business viability of the big data sector (such as data

service, or IT system providers), and they should take educational measures to address the shortage of big data specialists.

Open data can generate great value by allowing third parties to improve services. Although these recommendations might at first glance seem cumbersome,

Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy Chapter 1. 6, contributed by Peter Haynes of the Atlantic Council

and M-H. Carolyn Nguyen at Microsoft, explains that an increasing amount of data is being generated by individuals who are handing potentially valuable information to commercial enterprises in exchange for free services.

These socioeconomic asymmetries in the broad data ecosystem are a potential threat to the emerging data-driven economy

since they may reduce overall output as more and more economic activity is predicated on the use, exchange, and analytics of data.

to enable a sustainable data-driven economy. Building Trust: The Role of Regulation in Unlocking the Value of Big data In Chapter 1. 7, Scott Beardsley, Luís Enríquez, Ferry Grijpink, Sergio Sandoval, Steven Spittaels,

and consumer trust in the services, especially regarding the protection of personal data and privacy. The increasing importance of protecting personal data and privacy is being recognized by countries and organizations across the world.

and suggests that regulators should work closely with industry stakeholders and across regions to achieve technology-neutral high-level regulatory principles that last

implement necessary changes into their organization and cooperate with the regulators and industry stakeholders. Key, however, is to empower the customer.

enabled services, and trade-offs, consumers are empowered to make their own choices while the trust of the industry is preserved.

From Big data to Big Social and Economic Opportunities: Which Policies Will Lead to Leveraging Data-Driven Innovation's Potential?

and Patrick Ryan at Google, focuses on the social and economic value of data, but from the point of view of use

the use of data to build successful products and services, optimize business processes, and make more efficient data-based decisions already has established an history.

High-value solutions that may not have quantifiable economic value are being developed using data, and many sectors, from businesses to governments, benefit from data-driven innovation.

and fostering data-driven innovation and growth throughout economies by (1) making public data accessible through open data formats,

COUNTRY/ECONOMY PROFILES AND DATA PRESENTATION Parts 2 and 3 of the Report feature comprehensive profiles for each of the 148 economies covered this year as well as data tables for each of the 54

The New Economy. Time Magazine, May 30. Available at http://content. time. com/time/magazine article/0, 9171,926013, 00. html. Kakutani, M. 2010.

Economic Forum 2014 World Economic Forum The Global Information technology Report 2014 xxi Rank Country/Economy Value 2013 rank (out of 144) 1

73 Bulgaria 3. 96 71 74 Greece 3. 95 64 Rank Country/Economy Value 2013 rank (out of 144) 75 Romania

what Time Magazine had described as the new economy: a new way of organizing and managing economic activity based on the new opportunities that the Internet provided for businesses. 1 At present,

the world is slowly emerging from one of the worst financial and economic crises in decades,

and civil society are looking into new opportunities that can consolidate growth, generate new employment,

and create business opportunities. Information and communication technologies (ICTS) continue to rank high on the list as one of the key sources of new opportunities to foster innovation and boost economic and social prosperity, for both advanced

and emerging economies. For more than 13 years the NRI has provided decision makers with a useful conceptual framework to evaluate the impact of ICTS at a global level and to benchmark the ICT readiness and usage of their economies.

EXTRACTING VALUE FROM BIG DATA Data have had always strategic value, but with the magnitude of data available today and our capability to process them they have become a new form of asset class.

In a very real sense, data are now the equivalent of oil or gold. And today we are seeing a data boom rivaling the Texas oil boom of the 20th century and the San francisco gold rush of the 1800s.

The Economist Intelligence Unit released survey data showing that approximately two-thirds of executives feel that big data will help find new market opportunities

Infrastructure Affordability Skills Individual Environment DRIVERS Business Government IMPACTS Economic Social Readiness Usage Figure 1:

AND IMPACTS Because of the potential high returns that ICTS can provide in transforming a nation's economy

but few have tried as hard to assess the returns that ICTS can actually provide to both the economy and society.

The NRI must include aspects of the way ICTS are transforming both the economy and society.

In several economies, the ICT industry has become increasingly important and now accounts for a significant share of value-added and employment.

They improve access to better and faster services, which, in turn, yield significant benefits. 2. An enabling environment determines the capacity of an economy and society to benefit from the use of ICTS.

The success of a country in leveraging ICTS and achieving the desired economic and social benefits will depend on its overall environment including market conditions, the regulatory framework,

and innovationprone conditions to boost innovation and entrepreneurship. 3. ICT readiness and usage remain key drivers

and preconditions for obtaining any impacts. Despite the increasing availability of ICTS the question of access and usage remains important especially for developing countries,

and an enabling environment are more likely to benefit from higher rates of ICT use and more extensive impacts.

in turn, be more likely to benefit from a push on the part of the different stakeholders to be prepared better

and identify opportunities for public-private collaboration. The NRI facilitates the identification of areas where policy intervention through investment including public-private partnerships

smart regulation, or the provision of incentives could boost the impacts of ICTS. This is important because the development

an innovation-prone environment, capable of developing and absorbing new knowledge; and an ICT-friendly government policy.

these measure the environment for ICTS; the readiness of a society to use ICTS; the actual usage of all main stakeholders;

and, finally, the impacts that ICTS generate in the economy and in society. The three first subindexes can be regarded as the drivers that establish the conditions for the results of the fourth subindex, ICT impacts.

These four subindexes are divided into 10 pillars composed of 54 individual indicators in total, according to the following structure (see also Figure2:

A. Environment subindex 1. Political and regulatory environment 2. Business and innovation environment B. Readiness subindex 3. Infrastructure and digital content 4. Affordability 5

Environment subindex The environment subindex gauges the friendliness of a country's market and regulatory framework in supporting high levels of ICT uptake and the emergence of entrepreneurship and innovation-prone conditions.

A supportive environment is necessary to maximize the potential impacts of ICTS in boosting competitiveness and well-being.

The political and regulatory environment pillar (composed of nine variables) assesses the extent to which the national legal framework facilitates ICT penetration and the safe development of business activities,

taking into account general features of the regulatory environment (including the protection afforded to property rights, the independence of the judiciary,

The business and innovation environment pillar (nine variables) gauges the capacity of the business framework's conditions to boost entrepreneurship,

This pillar also measures the presence of conditions that allow innovation to flourish by including variables on the overall availability of technology, the demand conditions for innovative products (as proxied by the development of government procurement of advanced technology products), the availability

of venture capital for financing innovationrelated projects, and the presence of a skilled labor force. Readiness subindex The readiness subindex, with a total of 12 variables, measures the degree to which a society is prepared to make good use of an affordable ICT infrastructure and digital content.

The infrastructure and digital content pillar (five variables) captures the development of ICT infrastructure (including mobile network coverage

as well as the level of competition in the Internet and telephony sectors that determine this cost.

The Networked Readiness Index 2014 The business usage pillar (six variables) captures the extent of business Internet use as well as the efforts of the firms in an economy to integrate ICTS into an internal, technology-savvy,

innovation-conducive environment that generates productivity gains. Consequently, this pillar measures the firm's technology absorption capacity as well as its overall capacity to innovate

and the number of government services they provide online. Impact subindex The impact subindex gauges the broad economic and social impacts accruing from ICTS to boost competitiveness

and well-being and that reflect the transformation toward an ICT-and technology-savvy economy and society.

In addition, it also measures the overall shift of an economy toward more knowledge-intensive activities.

The social impacts pillar (four variables) aims to assess the ICT-driven improvements in well-being that result from their impacts on the environment, education, energy consumption, health progress,

Business and innovation environment Political and regulatory environment Networked Readiness Index Readiness Affordability Infrastructure and digital content Skills Usage Business usage Individual usage Government

usage Environment Component subindexes Pillars Social impacts Economic impacts Impacts Figure 2: The Networked Readiness Index structure 2014 World Economic Forum 1. 1:

as is the case for the environment and for health cannot yet be covered. Therefore this subindex should be regarded as a work in progress that will evolve to accommodate new data on many of these dimensions as they become available.

which the Forum administers annually to over 15,000 business leaders in all economies included in the Report. 8 The Survey represents a unique source of insight into many critical aspects related to the enabling environment,

such as the effectiveness of lawmaking bodies and the intensity of local competition; into ICT readiness,

such as the impact of ICTS on developing new products and services and improving access to basic services.

This year the Report includes 148 economies, four more than the 2013 edition. The newly covered countries are Bhutan, Lao PDR, and Myanmar.

In addition, the Country/Economy Profiles and Data Tables sections at the end of the Report present the detailed results for the 148 economies covered by the study

and Box3 discusses the challenges large emerging economies must overcome if they are to keep moving forward in integrating ICTS into more robust innovation ecosystems that could help them transition from

economies are color-coded based on their NRI overall score measured on a 1-to-7 scale, with best-and worst-performing economies appearing in dark green and red, respectively.

the top 10 spots continue to be dominated by Northern European economies, the Asian Tigers, and some of the most advanced Western economies.

Three Nordic economies Finland, Sweden, and Norway lead the rankings and are positioned among the top 5. Denmark and Iceland,

the remaining two Nordic economies, also perform strongly, and despite small slips this year they feature among the top 20.

Overall, their performance in terms of ICT readiness, with excellent digital infrastructures and robust innovation systems, allows them to score very highly both in ICT use with almost universal Internet use, for example and in innovation performances.

All these economies continue to boast outstanding business and innovation environments that are ranked consistently among the most conducive to entrepreneurship in the world.

Finally, the top 10 includes some of the most advanced Western economies The netherlands, Switzerland, the United states,

and the United kingdom that have recognized the potential of ICTS to embark in a new economic and social revolution,

The Networked Readiness Index 2014 10 The Global Information technology Report 2014 2013 rank Rank Country/Economy Value (out of 144) Group*1 Finland 6

Country/Economy Value (out of 144) Group*75 Romania 3. 95 75 CEE 76 Sri lanka 3. 94 69 DEVASIA 77 Moldova

ADV=Advanced economies; CIS=Commonwealth of independent states and Mongolia; DEVASIA=Developing Asia; LATAM=Latin america and the Caribbean;

Environment subindex and pillars ENVIRONMENT SUBINDEX Rank Country/Economy Score Rank Score Rank Score 1 Singapore 5. 87 1 5. 90

Republic 3. 90 83 3. 55 68 4. 25 ENVIRONMENT SUBINDEX Rank Country/Economy Score Rank Score Rank Score 75

. 36 Political and Business and regulatory innovation environment environment Political and Business and regulatory innovation environment environment 2014 World Economic Forum 1. 1:

Readiness subindex and pillars READINESS SUBINDEX Rank Country/Economy Score Rank Score Rank Score Rank Score 1 Finland 6. 61 1

4. 76 43 4. 91 113 3. 92 44 5. 44 READINESS SUBINDEX Rank Country/Economy Score Rank Score Rank

Usage subindex and pillars USAGE SUBINDEX Rank Country/Economy Score Rank Score Rank Score Rank Score 1 Sweden 6. 06 1

74 Ecuador 3. 63 83 3. 18 71 3. 59 62 4. 13 USAGE SUBINDEX Rank Country/Economy Score Rank

Impact subindex and pillars IMPACT SUBINDEX Rank Country/Economy Score Rank Score Rank Score 1 Singapore 5. 93 6 5. 63 1

Country/Economy Score Rank Score Rank Score 75 Vietnam 3. 41 96 2. 98 62 3. 85 76 Tunisia 3

Box1 presents and analyzes the position and evolution of different economies in the rankings over the past two years,

The country also comes in 3rd in the environment subindex, with a very robust innovation system.

as Finland decidedly started investing in building its ICT ecosystem in the mid-1990s as an answer to its financial and economic crisis at that time.

Since then, the active role of all stakeholders government, businesses, and individuals has resulted in the positive outcome we see today.

With the best pro-business and pro-innovation environment worldwide, the city-state continues to obtain the top rank in terms of ICT impacts, notably on the social dimension.

and one of the highest quality educational systems in the world (3rd), notably in terms of math and science (1st), Singapore has become one of the most knowledge-intensive economies globally (2nd)

Overall, the very strong performance of Sweden reflects its world-class, affordable (11th) ICT infrastructure (3rd) and a stable and pro-business and innovation environment (15th),

as a servicebased economy, has quickly and skilfully recognized the importance of ICTS to boost its innovation and competitiveness potential;

a large number of government services are online (5th), and businesses use extensive e-commerce in their transactions with other businesses (11th) and with consumers (4th).

These scores, coupled with an environment highly conducive to innovation and entrepreneurship, result in very high levels of ICT-based innovations and the highest citizen e-participation in the world (1st.

In addition, the country benefits from a stable pro-business and innovation environment (6th) and a government that is aware of the importance of ICTS for the economic and social development of a geographically vast nation with a widely dispersed population.

notably in the area of math and science (47th), may represent part of the solution. Switzerland revalidates its 6th position of the previous edition.

albeit expensive (66th) ICT infrastructure (9th) and a good educational system that provides the necessary skills to create a knowledge-based, technology-rich economy.

Those assets, coupled with a stable political and regulatory environment (9th) and excellent conditions for innovation and entrepreneurship (12th), have resulted in outstanding uptake and use of ICTS by businesses (1st) in all their transactions

is developed that economies continue to lead the way in creating robust and impactful digital ecosystems while many developing and emerging economies have remained comparatively stagnant.

This stagnation persists despite some improvements to their ICT infrastructures specifically, ensuring more and better mobile telephony access and services.

As a result, there has been little progress in bridging the digital divide across nations. This lack of progress casts doubts about the capacity of developing and emerging economies to embrace the full potential that ICTS have to offer.

However, the NRI rankings reflect the situation only at a particular moment in time. They do not take into account the evolution that different countries experience over time.

Figure A presents the situation of each analyzed economy based on both its current NRI score and its NRI evolution over the past three years.

The position of each economy is determined then according to whether it falls above or below the NRI average in 2014,

First of all, several oil-and gas-rich economies in the Commonwealth of independent states and Gulf Cooperation Council are quickly improving their digital ecosystems.

The governments in these countries have recognized the importance of investing in ICTS as a way to diversify their economies

business and innovation environment (7th) and improvements in its ICT infrastructure (4th), notably in terms of wider access to international Internet bandwidth per user.

Overall, the country exhibits a robust uptake of ICTS by all major stakeholders businesses (9th), government (11th),

Coupled with a probusiness and pro-innovation environment (7th), these result in a strong innovation capacity (5th) and significant ICT-related economic impacts (9th.

The ranking of the United states, the largest economy in the world, in the top 10 shows that fully leveraging ICTS is not dependent on small or medium-sized economies,

but instead depends on undertaking the right investments and creating the right condition for it. With the most pronounced improvement among the top 10, Hong kong SAR climbs six positions to 8th place.

and entrepreneurship (2nd) that were already very positive, a robust skills base (10th), and stronger business (16th) and government usage (24th).

Overall, Hong kong SAR enjoys a fairly well developed ICT infrastructure that, coupled with a stable environment conducive to innovation and entrepreneurship (4th), results in good economic (13th) and social (11th) impacts.

as a service-based economy, the country early recognized the importance of ICTS to support its innovation and competitiveness performance.

which, coupled with a strong probusiness environment, has resulted in solid economic (14th) and social (9th) impacts.

and entrepreneurship (34th) could help Korea to leverage further its significant effort to become a leading knowledge-intensive economy.

As a result, several European countries lead the NRI rankings, with six European economies Finland, Sweden, The netherlands, Norway, Switzerland,

important differences remain across European economies, with Southern and Central and Eastern European 2014 World Economic Forum 1. 1:

The Networked Readiness Index 2014 18 The Global Information technology Report 2014 economies continuing to lag behind.

However, less favorable conditions for innovation and entrepreneurship across European countries result in starker disparities in terms of the economic impacts for example,

but also in terms of the impacts that using ICTS can provide for the economy and society in general. Box2 develops this analysis further

The country continues to reap the benefits of significant past efforts made to develop the ICT sector as a key economic strategy for diversifying its local economy.

Combined with optimal business conditions and a reliable and efficient political and regulatory environment (4th),

thanks to persistent improvements in its overall business environment (17th) and the perceived quality of its educational system (14th),

which seems to provide the right set of skills to engage in an innovation-driven globalized economy.

Despite a drop of five places this year, driven mainly by a slight deterioration of its business environment (16th

with all stakeholders using ICTS in their everyday activities. More precisely, ICT uptake among individuals (3rd) is one of the highest in the world:

businesses use ICTS for their communication and transactions with other businesses (18th) and clients (14th;

and governments offer a large share of their services online (13th. Despite this good performance, in comparison with other Nordic economies, there is some concern about the decreased ability of businesses to fully leverage ICTS to generate new services

and products (33rd) and innovate by offering new organizational models (29th). These issues can potentially have a negative impact on an innovationreliant country's ability to support further economic growth and social development.

Estonia moves up one place to 21st position thanks to improvements across many dimensions of the Index, notably ICT usage (22nd) by both individuals (17th) and businesses (28th.

the country has recognized the crucial role that ICTS have to play in the local economy and for social development.

With a well-developed ICT infrastructure (25th) and a good environment for business and innovation (28th), private companies have developed well-functioning e-commerce strategies (6th)

Coupled with other innovation-related investments, such as research and development (R&d) and a favorable business environment (23rd), this results in a good technological performance both in the ICT sector (13th) and in the economy

Further improvements in the entrepreneurial environment by easing the procedures to open new businesses (103rd),

and a vast number of government services online (8th). Although some concerns about the business and innovation system (47th) exist France has one of the highest tax systems in the world (136th)

and relatively low levels of venture capital availability (49th) the country manages to obtain 2014 World Economic Forum The Global Information technology Report 2014 19 1. 1:

and digitization can represent one of the main sources of potential economic growth and employment generation for Europe,

1. The gap between Northwestern European economies and the rest of the Member States is reflected in all of the 10 pillars of the NRI,

from the market and regulatory conditions that support high levels of ITC uptake to levels of usage by all stakeholders and the economic and social impacts accruing from ICTS. 2. Overall,

and integrate ICTS in their business models are much starker. 5. The gap in terms of social and especially economic impacts is the widest of the four subindexes,

when viewed by considering the impacts that benefit different stakeholders. These findings have several policy implications both for EU Member States

and for the European commission's effort to build a common Digital Agenda that stimulates a virtuous circle of investment in ICT infrastructure, higher uptake levels,

and to encourage an effective integration of ICTS with other sources of innovation, such as R&d investments or higher levels of on-the-job training.

these activities will need to be coordinated across stakeholders, so creating and strengthening public-private collaborations will be key.

The digital divide in Europe 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3

. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 Figure A:

Benefiting from a fairly well developed ICT infrastructure (19th) and a pro-business and innovation environment (16th), Ireland moves up one position to 26th place.

Since the early days of the Internet revolution, Ireland has identified ICTS as one of the key industries that could help diversify its economy

and has attracted many global ICT companies thanks to its favorable environment for business. As a result, the island boasts good levels of digital connectivity that, coupled with a skilful labor force, has resulted in good economic impacts (18th) derived from technology-related innovations.

In addition, both governments have made significant attempts to increase the number of services they offer online.

Addressing these weaknesses and integrating ICT investments better with other innovationenhancing investments, such as R&d, would result in more robust economic outputs,

Weaknesses in Slovenia's innovation system, with low levels of venture capital (127th), a limited capacity to innovate (54th),

and low levels of on-the-job training (105th) result in low levels of innovation, in terms of both new products and services (69th) and organizational models (68th),

which hinder the productivity-enhancing potential of the economy. Within the region, Croatia follows at 47th place,

However, this improvement is set off by a slight deterioration in the political and regulatory environment (51st) that does not allow for better ICT-related economic (38th)

Persistent weaknesses in Italy's political and regulatory environment (99th), coupled with some significant challenges in its innovation system, hinder the country's capacity to fully leverage ICTS to boost innovation, competitiveness, and well-being.

Weaknesses in the country's political and regulatory environment (114th) coupled with a low capacity to innovate (117th)

and scarce access to venture capital (146th) affect the country's capacity to introduce new services

and products (129th) or organizational models (128th) that could help to transform its national economy and lead it toward more productive activities.

and hopes they have placed on ICTS to diversify their economies and lead them toward more knowledge-intensive activities. 2014 World Economic Forum The Global Information technology Report 2014 21 1. 1:

The Networked Readiness Index 2014 Since the beginning of the worst financial and economic crisis of the past 80 years,

the global economy has experienced a change in its traditional growth patterns. Advanced economies exhibited negative or sluggish growth,

while emerging markets, and notably the BRICS economies Brazil, the Russian Federation, India, China, and South africa continued to show robust growth.

Several different reasons may explain these growth patterns for emerging markets; among them are the development of stronger domestic markets, an increase in the price of commodities,

and access to more and better financing thanks to higher capital in-flows. Notwithstanding this progress of the BRICS, we have observed recently that many of these emerging economies are experiencing difficulties in maintaining the rapid economic growth of these past years.

Many of the favorable conditions fueling that growth have begun to fade away; this can have consequences not only for these particular countries,

but given their size and increasing importance in an interconnected world also for the global economy.

In order to support sustained and stable growth in the long term, emerging markets must increase their levels of productivity,

little progress has been achieved. 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3

. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 Figure A:

The NRI in BRICS economies, 2012 and 2014 BRICS 2012 BRICS 2014 Box 3: Challenges faced by BRICS economies to fully leverage ICTS (Cont'd) Source:

Authors'calculations. Table A: The NRI in BRICS economies, 2012 and 2014 BRAZIL RUSSIAN FEDERATION INDIA CHINA SOUTH AFRICA 2012 2014 2012 2014 2012 2014 2012 2014 2012

2014 Rank Value Rank Value Rank Value Rank Value Rank Value Rank Value Rank Value Rank Value Rank Value Rank

. 8 51 4. 1 62 4. 1 72 3. 9 70 4. 0 Environment subindex 101 3. 5 116 3

4. 6 31 4. 8 1. Political and regulatory environment 77 3. 6 78 3. 6 102 3. 2 100

2. Business and innovation environment 121 3. 5 135 3. 3 83 3. 8 73 4. 2 91 3. 8 103

The effort to upgrade the digital capacity of the country has been led by a strong government vision (27th) that recognizes the importance of promoting ICTS to diversify an economy that

Addressing these longterm challenges over the coming years will be crucial for Azerbaijan to diversify its economy

and in sharp contrast to other BRICS economies (see Box3) the Russian Federation moves up four positions to enter the top 50 this year.

Despite this progress, the country continues to suffer from a fairly inefficient political and regulatory environment (100th) and weaknesses in its innovation system

either through new products and services (113th) or new organizational models (93rd). It is also worth noting that,

ASIA AND THE PACIFIC With three economies from the region in the top 10 of the NRI rankings and several countries showing improvement, Asia and the Pacific is very dynamic

Yet a significant digital divide persists between the most advanced economies such as the Asian Tigers and Japan and emerging economies and other trailing countries.

Regardless of their position on the development ladder, all Asian economies have much to gain from increased networked readiness.

It will allow populations Figure A compares the NRI scores by pillar for the BRICS economies in the 2012 and 2014 editions.

because other economies are progressing faster in developing and leveraging their ICT potential. Table A shows that since 2012 with the exception of the Russian Federation

which rises six places in the rankings all other BRICS economies have dropped over time, in some cases significantly,

Challenges faced by BRICS economies to fully leverage ICTS (cont'd.)2014 World Economic Forum The Global Information technology Report 2014 23 1. 1:

The Networked Readiness Index 2014 of the least advanced among them to gain access to much-needed basic services,

Taiwan remains at the frontier both as a high-tech manufacturer and as a technology-driven economy

with strong usage of ICTS among all society's stakeholders. In addition, the economy manages to improve its already developed infrastructure (5th) by,

for example, expanding its international Internet bandwidth by a significant amount and by making access to ICTS more affordable (53rd).

Consequently, the economy scores strong social (6th) and economic impacts (12th), although these could be increased further by addressing some weaknesses in its political and regulatory environment (34th).

This remains Taiwan's main area for improvement, especially with its lengthy procedures to enforce contracts (131st.

renewed business confidence in the political environment may have contributed to this progress. In addition, Japan has achieved marginal improvements in its ICT infrastructure,

Technology and innovation continue to play a key role in making Japan one of the most productive economies worldwide;

Yet further improvements in social and economic impacts could be achieved by incentivizing a more dynamic environment that could, for example, foster innovation through new organizational models (37th.

A more conducive institutional framework, especially the general business and innovation environment (40th), could contribute to delivering better results and boost competitiveness.

and use other online services. 10 This increased usage is reflected partially in some aspects of their economic impacts through the creation of new services, new products,

The country's regulatory and business environment remains its strongest competitive advantage (2nd overall in the environment subindex, just behind Singapore.

and confirms its leadership as the highest ranked economy in Developing Asia. Malaysia maintains relatively competitive regulatory (25th) and business (24th) environments,

and its government continues to use ICTS extensively (9th), highlighting the high priority of this sector in the government's agenda.

The combination of a favorable environment and an overall high level of ICT usage results in high positive economic (30th) and social (25th) impacts.

This will certainly increase as the economy develops, but further investment in infrastructure and digital content (71st) are needed to ease access

and foster even higher economic and social impacts. China falls four places in the rankings this year and occupies the 62nd position overall despite an increase in its overall score.

trailing behind the level of ICTS used by other stakeholders: business (44th) and government (38th.

and the business environment (115th) witnesses a relative 2014 World Economic Forum 1. 1: The Networked Readiness Index 2014 24 The Global Information technology Report 2014 worsening because of excessive bureaucracy and red tape, high taxes (135th),

it is not growing as quickly as in other competing economies, and the country attains a relatively low 59th position on the skills pillar.

allowing a limited impact of ICTS on new services and products and a low share of the workforce employed in knowledge-intensive activities.

both through investment in capacity building and infrastructure and through a more open and creative environment that could foster new ideas and business models.

although more significant progress takes place in the environment subindex. Both the political and regulatory environment (68th) and the business environment (62nd) are improving.

The former is driven by stronger perceptions about the effectiveness of the country's institutions with enhanced intellectual property protection (55th), a more efficient legal system (49th),

The latter is driven by stronger local competition (66th, up several positions since last year) and the greater availability of the latest technologies (60th),

while venture capital availability remains high (17th) and slightly improving as well. However, further advancements can be achieved in this area,

Across stakeholders, businesses (36th) lead, with companies quickly absorbing the latest technologies and increasingly integrating ICTS in their daily activities.

Its main strengths lie in its relative affordability of ICTS (47th) and its business and innovation environment (45th.

Similarly, the business and innovation environment includes a high level of local competition (41st) as well as low government procurement of advanced technology (105th.

yet it shows significant improvement with a good penetration of mobile phones (38th) and usage of virtual social networks (49th), comparable to those of advanced economies.

Moreover, the institutional environment does not seem to be particularly conducive (79th) and the government does not appear to be particularly eager to push the digital agenda nationwide (84th).

The Networked Readiness Index 2014 Sri lanka, another ASEAN economy, drops seven places to take the 76th position in the rankings,

The environment subindex, both in its political and regulatory component and in its business and innovation component, loses some ground,

yet this is compensated for by stronger usage, especially among business (50th) and government (43rd) stakeholders.

while the country's infrastructure (104th) demands sustained investments to support the ICT sector adequately.

India is the least performing of the BRICS economies and is continuing on its declining trajectory to arrive at 83rd place in this edition.

The drop in rankings can be traced back mainly to difficulties in improving historical limitations and keeping up with other emerging economies in several dimensions.

and business environment (91st) and its lack of digital infrastructure (119th), which is reflected in low individual usage (121st) and wide gaps in education participation that limit the creation of a wide skill base (101st).

Red tape and corporate tax continue to create a difficult environment for businesses to operate, with almost no improvements since the last assessment.

On this dimension despite the positive availability of venture capital (27th), competitive local markets (24th), the availability of the latest technologies (58th),

However, this vision has yet to translate into a structural transformation of India's economy and society.

A significant improvement in the perceived efficiency in the country's legal system and property rights protection drive the political and regulatory environment up to 87th place.

as in many other Asian economies, at a more advanced stage (43rd) than individual usage (91st).

and services (42nd) and organizational models (28th) is confirmed and contributes to this promising result. With a stable performance, Vietnam is overtaken by the Philippines in the ASEAN group

The business and innovation environment is the other main area where Vietnam progresses significantly albeit from a low base (100th this year.

the poor overall quality of the political and regulatory environment (91st) and ICT infrastructure (121st) limit the expansion of the ICT sector,

and better access to ICT infrastructure, ensuring higher ICT usage across stakeholders. However, persistent weaknesses in the broader innovation system hinder the overall capacity of the region to fully leverage ICTS to foster its competitiveness potential

and ensure higher ICT usage across stakeholders, with one of the highest rates of Internet users (45th), e-commerce (35th),

and online government (24th) services in the region. Despite this important progress weaknesses in its innovation system,

especially math and science education (107th), continue to hinder Chile's capacity to fully leverage ICTS to support innovation and the transition to a knowledge-based economy.

The country has recognized the importance of ICTS as one of the key sources of economic growth for the future both as an industry and as an enabler for innovation

Notwithstanding this progress, the country still suffers from weaknesses in its educational system (75th), notably in important areas for innovation such as math and science (114th),

and in its political and regulatory environment (62nd). Panama's overall capacity to innovate is also still low (50th.

and some weaknesses in the political and regulatory environment (63rd) notably in the effectiveness of lawmaking bodies (140th) and the number of days to enforce a contract (123rd),

and entrepreneurship (70th) affect the country's capacity to leverage its ICT potential to foster innovation

and ensure the transition toward a knowledge-based economy (65th). Barbados suffers a significant drop in the rankings,

coupled with a relatively favorable environment for business (38th), could result in higher economic impacts than those yet achieved.

and difficulties in accessing venture capital financing (98th), along with long and cumbersome procedures to start a business (94th),

and its capacity to provide the necessary skills for a changing economy, as well as its low capacity to innovate (88th).

This situation results in modest economic impacts (61st) in terms of fostering innovation and ensuring a faster transition toward a knowledge-based economy (66th.

Notwithstanding this progress, the country continues to suffer from poor framework conditions for entrepreneurship and innovation (104th) and from weaknesses in its educational sector, notably in the quality of math and science education (108th),

because other economies have been faster to embrace the digital revolution. Overall, the country exhibits relatively high levels of ICT usage, with about half of its population using the Internet, a well-developed e-commerce industry (30th),

and a government committed to offering a significant number of its services online (32nd), resulting in fairly good citizen e-participation (31st).

However, a poor business and innovation environment (135th), coupled with weaknesses in its educational system (121st) notably in the area of math

and uptake by individuals (89th), this is insufficient to catch up with advances in other economies, and thus Mexico does not manage to digitally converge with more-advanced economies.

The cost of accessing its existing ICT infrastructure remains high (93rd) and the quality of its educational system (119th) continues to pose a severe challenge to providing the country with the skills necessary required for a changing and more digital economy.

in spite of the government's significant efforts to offer many of its services online (28th), thereby enabling good rates of citizen e-participation (25th.

and modernize its economy, which continues to rely heavily on mining. Overall, weaknesses in its educational sector (134th

along with a weak political and regulatory environment (119th) and an excessive number of days to open new businesses (103rd),

and an economy that is not able to offer many knowledge-intensive jobs (94th). Improving the development of ICT infrastructure

and access to it, coupled with better conditions and interaction with other innovation-related investments such as education, training,

Although the development of an expensive (121st) ICT infrastructure (78th) and uptake by individuals (57th) present values above the Latin american average, the severe weaknesses in its business environment (135th) and concerns about the quality

of its educational system (104th) and its ability to provide the workforce with the necessary skills for the economy result in this disappointing position.

and better services that were previously unavailable, such as financial services. Notwithstanding this progress, the region overall continues to suffer from a relatively poor ICT infrastructure,

and entrepreneurship, will be crucial to avoid the emergence of a new digital divide that will be evident in a disparity of the economic and social impacts associated with

coupled with a positive political and regulatory environment, have resulted in improvements in an affordable (11th) ICT infrastructure and higher levels of ICT users,

Weaknesses in the innovation system, notably in terms of skills development (97th), also affect the country's economic potential (49th) despite its fairly robust political and regulatory environment.

Weaknesses in the innovation and entrepreneurial environment (110th) and a fairly low skills base (98th) also affect the capacity of the country to fully achieve the potential benefits accruing from ICTS.

The government has made also a significant effort to offer its services online (15th), and e-commerce (23rd) is developed fairly well.

and entrepreneurship (14th) and a high capacity of companies to innovate (4th) result in very high technological capacity,

thanks to a decisive effort led by the government's strong vision (3rd) that has identified ICTS as one of the key industries that will diversify the local economy and boost the productivity of all sectors.

As in Qatar, the government has a strong vision (1st) to develop ICTS as one of the key industries to diversify the local economy;

this is reflected in the already high and rapidly increasing levels of ICT uptake across all stakeholders.

government services are largely available online (9th) and e-commerce is established relatively well (20th). Benefiting from a pro-business environment,

the country also obtains fairly good economic impacts (27th), even though its technological innovation capacity remains low (49th).

As for other countries in the region, the government has a strong vision to develop the sector (14th) and offers a wide range of services online.

Along with some concerns about the quality of its educational system (48th), notably in math and science (77th), these weaknesses hamper the country's capacity to obtain higher economic impacts (63rd) and transition toward a knowledge-based economy (74th.

Notwithstanding a fairly business friendly environment (23rd) that should continue its efforts to cut red tape (107th

Going forward, strengthening its innovation system through more and more efficient investments to foster the scientific and technological capacity of the country will be important to increasing the share of its population working at knowledgeintensive jobs (67th)

and helping the transition from a resource-based economy toward an innovation-driven one. In the Levantine, both Jordan and Lebanon improve their scores,

Weaknesses in the political and regulatory environment (115th) and the business and innovation environment (117th) result in a low innovation capacity by Egyptian companies (111th) and thus limited economic (59th) and social

Falling 10 positions, Morocco, at 99th place, barely ranks among the first 100 analyzed economies.

partly because of the poor conditions for boosting innovation and entrepreneurship (88th) in the country, and partly because of its low skills base (111th).

and very low ICT penetration across all stakeholders, it is not surprising that the country does not achieve higher economic (133rd) and social (140th) impacts.

deeply transforming the economic and social relationships across stakeholders. In this environment of fast-paced change

a new form of asset that can be thought of as the gold or oil of previous economic revolution periods has emerged:

and benefiting from the new market opportunities. At the same time the potential of big data to be misused is also increasingly becoming a source of concern.

and stakeholders'readiness to fully leverage the potential that ICTS unveil. An analysis of the digital landscape confirms some of the key findings that have been presented in previous editions.

the digital divide between advanced economies and emerging and developing ones persists. This is notable especially in terms of the economic and social impacts that ICTS can provide

and has resulted in new services, such as financial services, that were previously unavailable. However, progress in building

channeling many of the fossil fuel revenues toward ICT investments as a strategy to diversify their economies

Malaysia is the only other economy from the region that manages to score within the top 30,

and influence in the global economy, is the situation of the 2014 World Economic Forum The Global Information technology Report 2014 31 1. 1:

The Networked Readiness Index 2014 BRICS economies more precisely, their inability to make decisive progress in developing

Overall, although the situation differs across the five economies, they all seem to face difficulties in developing

Designed and produced as a framework for multi-stakeholder dialogue, it also serves to identify

/3 Schaefer et al. 2011.4 Gawande 2011.5 Parry 2012.6 The Economist Intelligence Unit 2013.7 See Lanier 2010;

The New Economy. Time Magazine, May 30. Available at http://content. time. com/time/magazine article/0, 9171,926013, 00. html. BCG (Boston Consulting Group.

The Economist Intelligence Unit. 2013. In Search of Insight and Foresight: Getting More out of Big data.

The Economist Intelligence Unit. Available at http://www. managementthinking. eiu. com/sites/default/files/downloads/In%20 search%20of%20insight%20and%20foresight 0. pdf. European commission. 2010a.

and the relative distance between, scores. b NETWORKED READINESS INDEX 2014 Networked Readiness Index=1/4 Environment subindex+1/4 Readiness subindex+1/4 Usage subindex

+1/4 Impact subindex ENVIRONMENT SUBINDEX Environment subindex=1/2 Political and regulatory environment+1/2 Business and innovation environment 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*1. 02 Laws relating to ICTS*1. 03 Judicial independence*1. 04 Efficiency of legal system

Business and innovation environment 2. 01 Availability of latest technologies*2. 02 Venture capital availability*2. 03 Total tax rate,%profits 2. 04 Number

of days to start a businesse 2. 05 Number of procedures to start a businesse 2. 06 Intensity of local competition*2. 07 Tertiary education gross enrollment rate,%2. 08

Internet and telephony sectors competition index, 0 2 (best) 5th pillar: Skills 5. 01 Quality of educational system*5. 02 Quality of math and science education*5. 03 Secondary education gross enrollment rate,%5. 04 Adult

literacy rate,%USAGE SUBINDEX Usage subindex=1/3 Individual usage+1/3 Business usage+1/3 Government usage 6th pillar:

Economic impacts 9. 01 Impact of ICTS on new services and products*9. 02 PCT ICT patent applications per million population 9. 03 Impact of ICTS

Social impacts 10.01 Impact of ICTS on access to basic services*10.02 Internet access in schools*10.03 ICT use and government efficiency*10.04 E-Participation Index

and sample maximum are, respectively, the lowest and highest country scores in the sample of economies covered by the GCI.

and 4. 02 Fixed broadband Internet tariffs is multiplied by a competition factor, the value of which is derived from indicator 4. 03 Internet and telephony sectors competition index.

It corresponds to the score achieved by an economy on this indicator normalized on a scale from 0. 75 (worst) to 1. 00 (best),

using the min-max transformation described above. A normalized score of 0. 75 is assigned to an economy with a competition index score of 0,

which means that a monopolistic situation prevails in the 19 categories of ICT services considered.

A normalized score of 1. 00 is assigned to an economy where all 19 categories are liberalized fully.

Where data are missing for indicator 4. 03 (i e.,, Puerto rico and Timor-Leste), the score on the affordability pillar,

The competition index score for Taiwan, China, was derived from national sources. g For indicators 7. 04 and 7. 05,

First described by Clive Humby as the new oil, 1 this data growth is fueling knowledge economies,

on par with economic inputs such as capital and labor, 2 then deriving insight and added value from this new input will require targeted transmission, processing,

and enterprises recognize the value of interoperability and scale. Each migration shifts a large amount of data production

and IP networks have evolved to be able to handle industrial demands and the data flows that come with them.

borehole activity, environmental readings, weather, production utilization, storage capacity, spot pricing (trading), transportation, inventory levels, demand and forecasts,

Current grids monitor data to control electricity flows (both to and from the grid) based on real-time demand,

and machine-generated. 14 Applying analytics to a greater share of all data can lead to productivity increases, economic growth,

10 years across a wide range of industries. 18 This opportunity exists in the form of new value created by technology innovation,

It translates into an opportunity to increase global corporate profits by approximately 21 percent, driven by improvements in asset utilization (reducing costs and improving capital efficiency),

customer experience (adding more customers), and innovation (reducing time to market). Similarly, research by the Economist Intelligence Unit

and Capgemini indicates that big data analytics were responsible for a 26 percent improvement in business performance among a cohort of companies examined,

however, may require concurrent investment in resources to manage the rise in data. It is forecasted that by 2020,

and host partner applications in an ecosystem where applications can be built to analyze data inflow, particularly enabling machineto-machine (M2m) services.

New technologies and services, Source: Authors. TECHNICAL POLICY Figure 3: Policy and technical issues facing big data and the Ioe Standards & interoperability Privacy & security Spectrum & bandwidth constraints Reliability Scaling Electrical power Cross-border data traffic

The Internet of Everything 2014 World Economic Forum such as location-based services, are bringing these privacy issues to the forefront, offering users enhanced experiences while raising concerns of identity protection.

Healthcare applications that require instant communication between end users and medical professionals, safety and security applications, utility functions,

real-time communications require reliable and redundant connectivity. Low latency (the time required for round-trip data transmission) is required already for advanced cloud computing applications such as high-definition video conferencing and industrial collaboration.

Other challenges include determining how virtualized computing environments may support a reallocation of computing resources.

Ioe applications that collect and handle data across sovereign jurisdictions could be affected negatively by policies restricting cross-border data traffic and global trade in Ioe-related services.

Furthermore, trade in some Ioe services may fall under existing international trade agreements, while others do not.

Ioe technology is impacting business models input/output markets, and end users in markets ranging from healthcare to utilities.

creating new opportunities while impacting others. For example, the app economy the business created by software applications running on smartphones has created hundreds of thousands of jobs. 21 One recent study estimates that the marginal impact of data utilization in the Ioe could raise US gross domestic product

by 2 percent to 2. 5 percent by 2025.22 The Ioe where more data are being captured by more devices,

NOTES 1 Palmer 2006.2 The Economist 2010.1.2: The Internet of Everything 40 The Global Information technology Report 2014 2014 World Economic Forum 3 IBM 2013.4 Gantz and Reinsel 2012.

Available at http://www. cisco. com/web/strategy/docs/energy/gridonomics white paper. pdf. The Economist. 2010.

Available at http://www. economist. com/node/15557443. EIU (Economist Intelligence Unit. 2012. The Deciding Factor:

Big data and Decision making, June 12. Report commissioned by Capgemini. Available at http://www. managementthinking. eiu. com/sites/default/files/downloads/The%20deciding%20factor final. pdf. EMC2. 2013.

GSMA Announces New Global Research That Highlights Significant Growth Opportunity For The Mobile Industry. Press release, October 18.

Available at http://www. gsma. com/newsroom/gsma-announces-new-global-researchthat-highlights-significant-growth-opportunity-for-the-mobileindustry.

Can the Internet of Everything Bring back the High-Growth Economy? Policy Memo, September. WASHINGTON DC: Progressive Policy Institute (PPI.

Available at http://www. progressivepolicy. org/wp-content/uploads/2013/09/09.2013-Mandel can-the-Internet-of-Everything-Bring back-the-High-Growth-Economy-1. pdf. Mandel, M. and J. Scherer. 2012.

The Geography of the App Economy. September 20, South Mountain Economics LLC. Available at http://files. ctia. org/pdf/The geography of the app economy. pdf. Mclellan, C. 2013.

Big data: An Overview. Going deep on Big data. ZDNET special feature, October 1. Available at http://www. zdnet. com/big data-an-overview-7000020785/.

The European App Economy: Creating Jobs and Driving Growth. Report sponsored by ACT, September. Available at http://www. act4apps. org/wp-content/uploads/2013/09/ACT-The-European-App-Economy-20131. pdf. 1. 2:

The Internet of Everything 42 The Global Information technology Report 2014 2014 World Economic Forum CHAPTER 1. 3 Big data Maturity:

of structured and unstructured data generated by individuals, enterprises, and public organizations is multiplying exponentially;

Moreover, because they rely on governments to provide the requisite environment, they must ask policymakers to create the regulatory framework and information and communications technology (ICT) infrastructure to remove external obstacles.

1) environment readiness;(2) internal capabilities; and (3) the various, steadily more sophisticated, ways to use big data that range from increased efficiency in existing operations to a complete change in an organization's business model.

WHAT IS BIG DATA? Big data represents the newest and most comprehensive version of organizations'long-term aspiration to establish

Rather, organizations must foster a new decision-making culture to exploit the opportunities presented by big data

At the same time, they must encourage governments to nurture an environment conducive to the exploitation of big data.

A 2013 Gartner survey found that less than 8 percent of companies surveyed have deployed actually big data technology. 5 Investment in forthcoming projects is much more widespread;

and services will reach US$16. 9 billion by 2015, up from US$3. 2 billion in 2010.

For example, over 40 percent of chief information officers in the middle East, according to IDC, are considering big data technology investment in 2013.

IDC forecasts investment in this area to grow at a compound annual growth rate of over 20 percent over the coming five years. 7 Both expenditure

Meanwhile, the Economist Intelligence Unit found that big data is enlisted most frequently to assist financial management and marketing/sales,

The path to business model transformation, the highest level of maturity, promises potential high returns but often involves major investment over many years.

For example, one retailer analyzed data recounting the past purchasing behavior of individual customers in conjunction with the company's most recent sales to predict

positioning it as a value driver of the business that offers a new source of competitive advantage beyond the mere improvement of operations or services.

real-time recommendations or the personalization of services to augment the customer experience. For example, one leading European bank tailored its website content to trigger an increase of 12 percent in sales.

After customers logged in, the bank presented one of several alternative websites based on the relevant individual's transaction history and segment and the company's overall product portfolio.

For instance, a global mass merchant was able to increase its profit per customer by 37 percent by applying advanced customer analytics,

such as behavioral segmentation, to identify its best customers and provide them with personalized offers. The frequency of those target customers'purchases rose by approximately 25 percent,

and the average basket size increased by around 10 percent. Another instructive case involved the US city of Los angeles,

Value proposition enhancement Targeted advertising/customized recommendations in real time Preventive health monitoring & disease detection Data monetization Online telematics services Personalization of customer experience/products Stage 4:

Business model transformation Selling of data to open new revenue pools Data-centric business models (e g.,, web search, web advertising) Quantitative management of investment funds Crowdsourcing to augment internal data Large-scale implementation Experimenting/selective adoption BIG DATA Chapter 1. 3:

This stage can be reached by both product and services organizations alike. One example of the latter involves the recent merger of the two large advertising companies Omnicom

and analytics services across business functions and geographies. 11 Another showcase for the transformative potential of big data comes from the public sector. Regional and national-level policymakers around the world are launching open data initiatives,

creating novel applications and services. However, some organizations do not have to progress through all the big data maturity stages.

A data-driven business model has been integral to companies such as Google, Facebook, and Twitter, which have burst on to the scene in recent years

others are tied to the external environment. The most prominent obstacle is the shortage of available talent specializing in data analytics data scientists with an advanced education in mathematics

Although many educational institutions have started now to establish courses to address this scarcity, the market demand is already considerable.

Such concerns about privacy will strengthen demands for tighter regulatory control, potentially limiting companies'ability to exploit big data opportunities or exposing them to threats of legal and regulatory intervention.

HOW TO REACH BIG DATA MATURITY Our big data maturity framework (Figure3) comprises three elements: the enablers of environment readiness, the organization's internal capabilities,

and the different stages of maturity and sophistication in which big data can be used. The framework enables organizations to view the extent of their success in overcoming obstacles,

Big data Maturity 2014 World Economic Forum The environment readiness dimension considers how far the relevant governments have enabled organizations in their jurisdiction to use big data freely and productively.

While environment readiness serves as an enabler for big data usage internal capabilities act as critical success factors for organizations seeking to progress through the maturity stages.

Environment readiness: Priorities for policymakers Big data will soon become ubiquitous practice in both the public and private worlds.

Policymakers therefore need to act in a timely manner to promote an environment that is supportive to organizations seeking to benefit from this inevitable progression.

Failure to develop comprehensive environment readiness carries the risk of losing competitive advantage vis-à-vis other countries.

enable a big data ecosystem by establishing policies to facilitate valid business models for third-party data, service,

Enablers of environment readiness Success factors for internal capabilities Maturity stages in the usage of big data Traditional applications (getting more out of data you already have) New horizons of big data Technical capabilities/infrastructure

Business model transformation What can we read from the data? What can we learn from the data to become better?

and education programs to prepare for large-scale demand from organizations intent on using big data. In more developed countries,

skeptical citizens must first be persuaded that big data will work in their favor by paving the way for better products and services.

based on their own situation the competitive environment they are operating in, their business model, and their existing internal capabilities.

and launch a communication campaign around it. Quick wins Organizations should resist expensive upfront infrastructure investments for overly ambitious big data projects.

Instead, they should select opportunities for high business impact and adopt pilot schemes that also allow for periodic refinements along the way.

Seeking out proprietary data that can be exploited immediately for commercial gain may provide The Global Information technology Report 2014 49 Chapter 1. 3:

which are of value for navigation system operators that want to provide up-to-date traffic information to their customers.

Largescale investment is flowing into establishing big data capabilities in many organizations, despite the limited number of cases in which it has been used successfully in completed projects and initiatives.

or building or revamping an organization's value proposition to completely transforming their business model based on big data.

Environment readiness plays a pivotal role in enabling such success, because its effect is far greater than the evolution of individual organizations'internal capabilities

and usage levels of big data. Nonetheless, policymakers and organizations in general still have much to do if they want to realize the full potential of big data.

For their part, governments throughout the world need to create a supportive environment for the usage of big data to attract business to their region.

enabling a new horizon of personalization for both products and services. Wise leaders will soon embrace the game-changing opportunities that big data affords for their societies and organizations,

and will provide the necessary sponsorship to realize this potential. Skeptics and laggards, meanwhile, look set to pay a heavy price.

2 Constine 2012.3 Aberdeen Group 2013.4 Mcafee and Brynjolfsson 2012, p. 6. 5 Gartner 2013.6 The New york times 2012.7 ITP. net 2013.8 The Economist

/The Economist Intelligence Unit. 2013. The Evolving Role of Data in Decision-making. Available at http://www. economistinsights. com/analysis/evolving-role-data-decision-making.

they explore or sample their environment more, and their patterns of movement and patterns of phone calls become increasingly diverse.

From the point of view of Orange, it also demonstrates the potential for new lines of business that combine this data commons with customers'personal data:

and test trust-network software such as the openpds system by deploying a set of personal data services designed to enable users to collect,

a map that shows disposable income for each neighborhood can stimulate better distribution of community services.

each type of data analysis operation has a characteristic pattern of communication between different databases and human operators.

and so deviations from the normal patterns of communication between databases are cause for concern. In this manner, an open civil authority can perform substantial, fairly effective monitoring of the functioning of a classified agency.

When patterns of communication among different departments are visible (as with physical mail then the patterns of normal operations are also visible to many employees,

For this reason, several states within the United states are beginning to test this architecture for both internal and external data analysis services.

Open data can generate great value by allowing third parties to improve services. Although these recommendations might seem cumbersome at first glance,

Concepts and Methods for Studying the Environment of Human Behavior. Palo alto, CA: Stanford university Press. Dawber, T. 1980.

Reality Mining of Mobile Communications: Toward a New deal on Data. In The Global Information technology Report 2008 2009:

For many companies that have worked in an environment of large datasets, fast-moving information, and data that lack traditional structure, working in an environment of big data is just business as usual.

In this chapter we will discuss how managing the growing challenge of data is not new for a regional healthcare organization in the Midwestern United states

and, more recently, the addition of sensor data (data derived from devices that sense their environment) to the mix have pushed all the boundaries of how we think about data and its uses.

and his or her surrounding environment on a momentby-moment basis such sensors include the applications on a smartphone that sense movement.

analyze, and decide in a gradually more difficult environment. Added to this complexity is the increasing access to real-time data that leaves organizations in some industries attempting to reduce their response time to microseconds,

filter, and correlate each piece of data as it flows over the enterprise so that decisions can be made some through automation

organizations need to quickly adapt to the opportunities and risks represented by these new sources.

On the reward side, data can be used to create far better customer service by knowing the customers'needs and histories.

They can be used to create more personalized offers based on customers'preferences and their loyalty to a brand.

Personalization and healthcare offer two standout opportunities for big data to reward us. At the same time, big data comes with privacy concerns that are not simply related to technology

logistics companies and their customers would be unable to effectively move cargoes that bring enormous benefits to all parts of the planet.

because successful selling is ultimately about having an excellent understanding of customers and the circumstances in

The brand that knows its customers using this approach is leaps and bounds ahead of the one that lacks these capabilities.

whether the public demands such measures or not. European governments provide an example with the right to be forgotten for minors across the European union.

how, and why data will be used will become more important as organizations seek to provide better services and products at both the government and private levels.

NOTES 1 Hackathorne 2004.2 The website for the service is http://mercytelehealth. com/services/safe-watch/.

Available at http://www. bolder. com/pubs/DMR200401-Real-time%20to%20real-Value. pdf. Mercy Services.

Telehealth Services, Safe Watch. Available at http://mercytelehealth. com/services/safe-watch/./Chapter 1. 5:

Managing the Risks and Rewards of Big data 66 The Global Information technology Report 2014 2014 World Economic Forum CHAPTER 1. 6 Rebalancing Socioeconomic Asymmetry in a Data-Driven

Economy PETER HAYNES, Atlantic Council M-H. CAROLYN NGUYEN, Microsoft It is more than half a century since economist Fritz Machlup, in his book The Production and Distribution of Knowledge in the United states, 1 developed the concept of the knowledge economy,

a term later popularized by management theorist Peter Drucker. 2 Both used the phrase to differentiate between an economy based largely on goods

and services produced by manual labor and an economy based on the production of new ideas, information, and knowledge.

The wide availability of low-cost information and communication technologies (ICTS) which started in the early 1980s

but gained real traction in the mid-1990s with the advent of the public Internet drove the economic transformation that Machlup and Drucker envisioned.

and the Internet impacted economic growth in the early years of that troika. A 2004 OECD paper estimates that inflation-adjusted investment in ICTS accounted for an average of 0. 5 percentage points of annual growth in real GDP in OECD countries between 1995 and 2001.3 This represents about 20

percent of total growth in real GDP a significant impact. And a 2002 OECD study demonstrated that corporate investment in networked computer systems is associated consistently with increased labor productivity for example,

productivity was found to be 11 percent higher in US manufacturing plants that have computer networks. 4 It took about 80 years for steam engines to increase labor productivity by approximately that amount, about 40 years for electricity,

and more than 20 years for pre-Internet ICTS. 5 Yet it could be argued that what we saw in the years from the early to mid-1990s was less the emergence of a knowledge economy than an information economy.

To describe what was created during this period as a knowledge economy would be an exaggeration.

which the global economy is built. That honor still belongs to physical goods and services. The recent emergence of big data

along with what is being called the data-driven economy, may finally make possible a true knowledge economy by

which we mean entirely new classes of economic activity predicated on insights and value derived from analyzing, contextualizing,

and commingling vast datasets in ways that were previously either unknown or impossible. For The Global Information technology Report 2014 67 2014 World Economic Forum companies (and entire economies) to keep growing, the development of such an economy is an imperative:

battered by global competition, commoditization, and shrinking product/service cycles, corporations seeking to maintain or grow their profit margins will increasingly rely on creating new (and hard-to-emulate) products

and services based on insights derived from the datasets that they own or can gain access to,

especially those pertaining to their customers. Two decades after the emergence of the consumer Internet, the world is awash in data.

By one estimate, almost 3 zettabytes (3 billion terabytes) of information had been created by 2012, a digital deluge that is growing at around 50 percent a year. 6 By the end of 2013,

the number of wirelessly connected devices, at an estimated 8 billion, will have exceeded the 7. 2 billion people on the planet. 7 By 2020,

in healthcare, disaster response, the environment, and transportation; new businesses will be able to create innovative services by selecting,

combining, and parsing data in groundbreaking ways; and individuals will be empowered because they will be able to draw on a wide range of yet-to-be invented data-based services

and tools to improve the quality of their lives. Big data, then, truly does promise to create new knowledge and indeed new kinds of knowledge on

which an entirely new economy can be founded. However, the knowledge economy relies on the availability of an adequate supply of data to enable the discovery of new knowledge.

This requires policy frameworks that permit data including personal data to be collected, analyzed, and exchanged freely,

while minimizing risks and harms to individuals and enterprises globally. Existing regulatory approaches that are based on the principles of notice

hampering the foundation for the new economy. Furthermore, what is considered personal and acceptable use are individual decisions, subject to context, perceived value,

What is increasingly clear about an economy based on the collection, use, and analytics of big data is how little we actually know about it its potential risks and rewards,

and that may threaten to impede the development of a promising 21st-century knowledge economy.

The process by which the transaction is executed is established well in modern economics: rational, self-interested economic actors determine the price they are willing to pay for a good

prices tend to settle at the point where supply equals demand. Research sponsored by Microsoft

and published last year by the International Institute of Communications found that, among other things,

and they also illustrate one of the challenges of the data-driven economy. Most consumers understand that the discounts they receive via a loyalty card are provided in exchange for data they supply to the retailer.

Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy 68 The Global Information technology Report 2014 2014 World Economic Forum As the global economy becomes increasingly grounded in the exchange of data, the ways in

because revenues contribute to economic growth only insofar as they generate added value (or surplus). Revenue of $4 per record/user with near-zero profitability is very different from $4 per record/user with 40 percent net profit.

while making significant profits from the sheer scale of its data holdings, has yet to find the Holy grail of social media data monetization.

but its business model is predicated on advanced purchase analytics. Thus, on a per-user level, its inferred personal data

and those corporations are making significant profits as a result, because their cost of materials is essentially zero.

As the computer scientist Jaron Lanier has observed, T he dominant principle of the new economy, the information economy, has lately been to conceal the value of information.

We've decided not to pay most people for performing the new roles that are valuable in relation to the latest technologies.

determining the market capitalizations of firms with business models predicated on personal data; ascertaining the revenues or net income per data record;

Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy 2014 World Economic Forum In other words, under the current model, the greater the role that data play in the global economy,

This could mean that a data-driven economy may become a contracting economy. Like Lanier, we believe that

if a truly sustainable data-driven economy is to be established, the way in which data are traded between individuals

For a datadriven economy to thrive, individuals would have to receive fair/appropriate monetary compensation for each specific datum they provide,

perhaps with additional payments whenever that datum produces incremental profits for the entity to which it has been given (a concept popularized by Lanier).

And a sustainable data-driven economy might also entail individuals paying fees (likely modest) for services they now consider (erroneously) to be free.

The importance to our economic future to the entire concept of a data-driven economy of undergoing this evolution cannot be overstated.

Without it, the consumers who today are the engine of economic growth will increasingly lose their ability to participate in the economy.

in order to introduce the concept of fair value exchange (and sustainability) into a data-driven economy,

The development of such an architecture needs to be a collaboration between multiple data stakeholders to ensure its feasibility and inherent security,

A metadata-based architecture offers value to all stakeholders in the data ecosystem, not only users.

Solution providers can create applications and services that Chapter 1 6: Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy 70 The Global Information technology Report 2014 2014 World Economic Forum produce new business value

and track the associated value chain, yet still use data in privacy-preserving ways. Companies can develop metadata schemas that fully describe data use, codes of conduct,

Although metadata can help facilitate a data-driven economy it cannot guarantee that entities handling the data will honor the permissions

In addition, as noted above, the authors believe that metadata could also be a key to establishing a viable and sustainable economic ecosystem in a data-driven economy,

if the promise of a datadriven knowledge economy is to be realized fully. Such dialogues will need,

Department of Economic and Social affairs 2013.10 Cisco 2013.11 International Institute of Communications 2012.12 OECD 2013.13 Manyika et al. 2011.14 Lanier 2013, p. 15.15 See PCAST 2010

ICT Investment in OECD Countries and its Economic Impacts. In The Economic Impact of ICT:

IT, Productivity and Growth in Enterprises: New Results from International Micro Data. Paper presented at the OECD Workshop on ICT and Business Performance, OECD, Paris, December 9.

Measuring the Full Impact of Digital Capital. Mckinsey Quarterly, July. Available at http://www. mckinsey. com/insights/high tech telecoms internet/measuring the full impact of digital capital.

Available at http://cdn. idc. com/research/Predictions12/Main/downloads/IDCTOP10PREDICTIONS2012. pdf. International Institute of Communications. 2012.

International Institute of Communications. Available at http://www. iicom. org/open-accessresources/doc details/226-personal data-management-the-usersperspective.

The next Frontier for Innovation, Competition and Productivity. Mckinsey Global Institute Report, May. Available at http://www. mckinsey. com/insights/business technology/big data the next frontier for innovation.

Exploring the Economics of Personal data: A Survey of Methodologies for Measuring Monetary value. OECD Digital economy Papers, No. 220.

Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy 2014 World Economic Forum PCAST (President's Council of Advisors on Science and Technology.

Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy 72 The Global Information technology Report 2014 2014 World Economic Forum The Global Information technology Report 2014 73

powering and energizing our economy. 1 These were the words of Neelie Kroes, Vice-president of the European commission responsible for the Digital Agenda,

Trillions of bytes of data are generated by companies that capture information about their customers, suppliers, and operations.

enabling them to tailor products and services more precisely. It helps improve decision-making by providing better tools for analysis

. And it supports innovation in the form of new products and services. Big data can create significant value for the whole economy.

Mckinsey research shows that companies that use big data can deliver productivity and profit gains that are 5 to 6 percent higher than those of competitors.

The private sector is not the only beneficiary, however. Big data can also enhance productivity and effectiveness of the public sector and create economic surplus for consumers.

and their use and to help customers feel safe about the protection of their personal data and privacy.

Governments and regulators will need to frame data protection policies that safeguard the privacy of both customers and citizens.

and many consumers are perfectly happy to give up some of their privacy in return for certain goods or services.

and the companies within them to build trust with their customers, either by issuing and following codes of conduct or via contractual arrangements.

Companies are responsible for the privacy statements issued to their customers and can face judicial sanctions for noncompliance.

In Asia, the Asia-Pacific Economic Cooperation (APEC, a forum of 21 Asia-Pacific economies) has developed a selfregulatory framework setting out the principles that economies should implement

and companies then follow to ensure a common, minimum level of data protection across member economies.

The aim is to enable the easier transfer of data among economies where the level of data protection regulation varies greatly.

Although some Asian economies (such as Pakistan) still lack data protection laws entirely or have introduced recently them (e g.,

new laws in economies such as India Hong kong SAR, the Republic of korea, and Singapore, as well as other efforts,

The chain analyzed their customers via characteristics such as their shopping habits, age, or marital status to spot customers who were pregnant.

They then sent those customers direct marketing material for their baby products ahead of their competitors,

who sent their material only after the child's birth. 12 However, information on pregnancies is extremely sensitive,

Companies can target their marketing more effectively by using these data to learn about their customers.

or must customers give their prior approval? Should that consent be granted before use, or is it enough to allow customers to opt out?

The right to be forgotten. The new EU data protection framework proposes introducing a right for users to request that data controllers remove their personal data from their files.

Clearly this is not such a straightforward task in a virtual environment, and there is no single technical method to enable this easily. 16 Relevant jurisdiction.

in order to ensure a certain environment that is conducive to investment and market growth. In the next sections we propose several options for regulators

and companies to make the big data environment more certain. IMPLICATIONS FOR REGULATORS AND POLICYMAKERS Regulators will need to address all the above issues

Regulation in any field always works best if it creates a stable environment in which companies and other organizations can operate.

and other stakeholders within the industry when revisiting their regulatory frameworks. This will help to understand the business issues

An even a wider take on data protection issues in the big data environment would be beneficial for all parties.

By efficiently managing all stakeholders, regulators can establish a transparent legal framework that helps promote industry growth rather than hindering it with unnecessary legal burdens.

IMPLICATIONS FOR COMPANIES The onus is not just on regulators to build an environment of trust where citizens feel their privacy will be protected properly.

a company may wish to build on its reputation as a reliable company that safeguards customers'personal data or position itself as an innovative company with cool services based on its users'behavior and habits or preferences.

Importantly, companies also should empower customers. Customers'concerns about privacy are alleviated often if they are able to make their own decisions about

what data they do or do not share. Providing transparent privacy policies or simply informing the customer of the scope of data handling as well as requesting clear consent declarations from customers also helps create customer trust without sacrificing big data business opportunities.

Technological tools help as they can allow customers to adjust their privacy settings and choose whether to opt in or out of services.

One example of this is British telecom's cookie settings, which allow the customer to set the level of cookies allowed

and choose the level of privacy they are ready to sacrifice for better services or service quality.

customers are usually willing to share personal data if the value of the service is attractive enough

and the customers feel they get more in return than they give up. CONCLUSION Big data offers a wide range of opportunities not just for individual companies,

but also for nations and society as a whole. Both regulators and companies have large roles to play to ensure positive development in this emerging market with such great potential.

Initially companies should conduct an assessment of their regulatory and operational status quo to identify risks and opportunities.

however, be the empowerment of customers by clearly communicating their privacy policies to them, giving them options for their privacy settings,

Companies need to ensure that their customers understand what choice means in terms of service performance and make sure their services are providing more value to the customer than the loss of privacy is worth.

It is only by addressing customer concerns at different levels within the industry that the big data industry can eventually evolve to its full potential.

Available at http://www. apec. org/Groups/Committeeon-Trade-and-Investment//media/Files/Groups/ECSG/05 ecsg privacyframewk. ashx.

Reestablishing the European union's Competitiveness with The next Wave of Investment in Telecommunications. In The Global Information technology Report:

Directorate-General Communication. Available at http://ec. europa. eu/public opinion/archives/ebs/ebs 359 en. pdf..2012.

Five Opportunities for US Growth and Renewal. Mckinsey Global Institute Report, July. Available at http://www. mckinsey. com/insights/americas/us game changers.

The next Frontier for Innovation, Competition and Productivity. Mckinsey Global Institute Report, May. Available at http://www. mckinsey. com/insights/business technology/big data the next frontier for innovation.

The university of texas at austin. Available at http://arxiv. org/PS CACHE/cs/pdf/0610/0610105v2. pdf. Steel, E. 2012.

Social and Economic Opportunities: Which Policies Will Lead to Leveraging Data-Driven Innovation's Potential?

creating new business models for data-driven innovation. For example, businesses are developing ways for real-time weather information to be communicated to devices in the field that can advise farmers on pest activity, water supply,

and economic activities to the web. 4 More data are generated today than ever before; this is a positive trend that will inevitably continue:

5 while data generated per year is growing at a rate of 40 percent. 6 In this chapter we will focus on the social and economic value of data,

as the use of data to build successful products and services, optimize business processes, or make more efficient data-based decisions already has established an history.

because data-driven innovation takes place across various sectors of the economy and society, it is sometimes difficult to quantify its full economic impact.

Wikipedia does not contribute any economic value. 20 This makes no sense in today's world,

as economists are now demonstrating that a fundamental problem exists in our ability to quantify the value of data,

economists have been trained systematically to think of the economy as divided into two big categories:‘‘goods'and‘services.'

'22 Data are neither a good nor a service and so they escape traditional economic analysis. This highlights the complication of discussing data:

The Internet itself has been a strong contributor to economic growth for more than two decades, but only in the past couple of years have undertaken economists serious attempts to quantify the Internet's impact on the world's economies. 23 One example of innovative data use that has a difficult-to-quantify economic value proposition is Google's Flu Trends,

which provides near real-time estimates of flu activity for a number of countries around the world.

From Big data to Big Social and Economic Opportunities 82 The Global Information technology Report 2014 2014 World Economic Forum to download and use.

whether or not they have a clear quantifiable economic value at the outset. More efficient preparation for outbreaks and better understanding of post-disaster movement ultimately mean more cost-effective deployment of public services.

High-value products and services and more efficient deployment of resources are not the only outcomes of data-driven innovation.

given their other investments and their information technology (IT) usage. 29 Another study has shown that the use of Internet computing tools can also help firms reach decisions more efficiently, across a broad range of industries,

as they allow firms of all sizes to leverage data-driven analysis without needing to make huge investments in their IT infrastructure. 30 As is the case for businesses,

to determine trends in utility consumption and the provision of government services (Box1), and to promote creativity and new ideas within government agencies. 32 Statistical agencies inside of governments,

but the opportunities brought by the advances on information and communication technologies make data-driven policymaking increasingly accessible to government officials.

Further, open government initiatives put these data into the hands of the public, facilitating a new kind of transparency and civic engagement for curious and interested citizens.

From Big data to Big Social and Economic Opportunities 2014 World Economic Forum SETTING THE STAGE FOR A DATA-DRIVEN ECONOMY Apart from producing

and fostering data-driven innovation and growth throughout economies. To realize the potential of data-driven innovation,

Open data initiatives The use of data across sectors can drive innovation and economic growth. However, many generators of data including governments do not share their data.

The challenge is to achieve a reasonable balance between individuals'right to privacy and the emerging opportunities in data-driven innovation.

in order to capitalize on opportunities for economic growth via innovation, flexible and adaptable policies are needed. We need to focus on using datasets responsibly

A consent model that is appropriate to the data-driven economy should provide a path for individuals to participate in research through informed consent.

and should take into consideration the data-intensive direction of some of the economy's growing sectors.

Building skills for the future An economy where both the public and private actors who base their decisions on data analysis will demand highly skilled workers with backgrounds in Box 2:

WASHINGTON DC's Metro, had only 10 applications serving its customers in 2012 (1 to 121,400).

From Big data to Big Social and Economic Opportunities 84 The Global Information technology Report 2014 2014 World Economic Forum data analysis, information science, metadata and data visualization.

The demand for engineers who specialize in technologies such as machine learning and natural language processing will also increase,

and a gap between the supply and demand for these types of skills may hinder data-driven innovation's full potential.

The United states itself will need up to 190,000 more workers with deep analytical expertise by 2018.38 This clear demand for skilled workers is further evidence of data-driven innovation's potential benefits for economies.

achieving the full potential of data-driven innovation demands challenging the outdated paradigms established in a significantly less data-intensive world.

It is by looking at the big picture surrounding big data that we can create the right environment for data-driven innovation,

organizations, and economies that may benefit from it can thrive. NOTES 1 Gray 2013.2 The Economist 2013a.3 Mayer-Schonberger and Cukier 2013.4 OECD 2013.5 IBM 2013.6 Manyika et al. 2011.7 The Old Farmer's Almanac, no date

, History of the Farmer's Almanac. 8 Platzman 1979.9 Hemerly 2013.10 Manyika et al. 2011.11 OECD 2013.12 According to Hilbert (2013, p. 4), the crux of the‘Big data'paradigm is actually not the increasingly large

p. 1. 23 A collection of studies that quantify the contribution of the Internet to GDP is available at www. valueoftheweb. com. 24 The Economist 2013b.25 The Economist 2011.26 Dugas et al. 2013.27 Lu et al. 2012.28

found that records said that 20,000 male patients required midwifery services between 2009 and 2010.

From Big data to Big Social and Economic Opportunities 2014 World Economic Forum REFERENCES Brynjolfsson, E.,L. M. Hitt,

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From Big data to Big Social and Economic Opportunities 86 The Global Information technology Report 2014 2014 World Economic Forum CHAPTER 1. 9 Making Big data Something

and services in 2012 was US$11. 5 billion, whereas the combined overall revenue of those 20 big data players was more than US$1. 2 trillion.

An organization should make The Global Information technology Report 2014 87 2014 World Economic Forum a big data investment

Talent scarcity Much has been said and published about the looming talent gap. Estimates suggest that the United states alone faces a shortage of 140,000 to 190,000 people with deep analytical skills,

A batch-oriented programming framework that supports the processing of large data sets in a distributed computing environment.

R is a free software programming language and software environment for statistical computing and graphics. The R language is used widely among statisticians and data miners for developing statistical software and data analysis.

and providing group services for distributed applications. Source: HCL 2013b.1.9: Making Big data Something More than The next Big Thing 88 The Global Information technology Report 2014 2014 World Economic Forum than their IT counterparts.

It is virtually impossible for big data investments to deliver value if business leaders do not have driven a data mind-set that is,

and identify big data opportunities within the function. Step 2: Get the business functions to ask the right questions.

'Are our investments in customer service paying off? What is the optimal price for our product right now?

these are usually the right places to direct initial investments (see Figure1). Step 5: Match big data initiatives with compatible business functions.

and treasury) can use big data for intraday liquidity management, providing real-time monitoring of price movements in relation to positions,

Most opportunity for analysis Least opportunity for analysis Data systems least fit for purpose Customer service Operations & productionsales Finance Information & research Risk/security R&d Procurement Supply chain

Is the extra business value worth the additional investment of time, energy, and money? Step 7:

for example, determining whether personalized offers to customers would make sense), are increasingly complex to conduct. Step 8:

the investments required for scaling technologies (such as processors, storage, database management systems, and analytics) to perform efficiently grow even faster.

To counter these intractable economics, organizations need to consider a variety of methods to upgrade their infrastructure in support of or in anticipation of big data.

or to buy an enterprise-ready version of Hadoop. If the outcome of big data analysis is mission-critical for your business,

but specifically designed, enterprise-grade servers, storage, and networking products are best for large-scale-production solutions.

Some are even predicting that big data analytics will lead to the emergence of an entirely new set of CXO roles within enterprises Chief Data Officer, Chief Digital Officer, Chief Analytics Officer, and so on.

and combining data on Hadoop with data from traditional databases to turn its marketing staff from Mad Men to Math Men.

Australia-based telecommunications companies use big data to determine which of their customers are less likely to pay their bills,

A global corporation offering computer-assisted legal research services uses a big data technology platform it has developed in house both for its risk management business

A US-based multinational consumer goods company has developed a decision-support environment used by more than 60,000 employees worldwide to see what is happening in the business

with data visualization showing the relative revenue and profit contribution of each region, country, territory, brand, and product.

and execute a big data plan for all government services and activities. The plan should identify all government data worth analyzing,

The next Frontier for Innovation, Competition, and Productivity. Mckinsey Global Institute Report. May. Available at http://www. mckinsey. com/insights/business technology/big data the next frontier for innovation.

Making Big data Something More than The next Big Thing 2014 World Economic Forum 2014 World Economic Forum Part 2 Country/Economy Profiles 2014

World Economic Forum 2014 World Economic Forum The Global Information technology Report 2014 97 How to Read the Country/Economy Profiles The Country/Economy Profiles section presents a profile for each

of the 148 economies covered in The Global Information technology Report 2014. Each profile summarizes an economy's performance in the various dimensions of the Networked Readiness Index (NRI.

PERFORMANCE HIGHLIGHTS The first section of the profile presents the economy's overall performance in the NRI,

along with its performance in the NRI's four components and 10 pillars. The economy's rank (out of 148 economies) and score (on a 1-to-7 scale) are reported.

On the radar chart to the right of the table, a blue line plots the economy's score on each of the 10 pillars.

The black line represents the average score of all economies in the income group to which the economy under review belongs.

The country classification by income group is defined by the World bank and reflects the situation as of December 2013.

non-OECD, were merged into a single group for the purpose of the analysis. THE NETWORKED READINESS INDEX IN DETAIL This section presents an economy's performance in each of the 54 indicators composing the NRI.

Country/Economy Profiles 100 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*105.3.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*119.4.1 2. 02 Venture capital availability*..

*136.1.9 2. 03 Total tax rate,%profits...48.31.7 2. 04 No. days to start a business...

12.5 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*144.3.4 2. 07 Tertiary education gross enrollment rate%..%50.54.9 2. 08 Quality of management schools*..*84.4.1 2. 09 Gov't procurement of advanced tech*..

48.26.05 4. 03 Internet & telephony competition, 0 2 (best...92.1.64 5th pillar: Skills 5. 01 Quality of educational system*..

*52.4.0 5. 02 Quality of math & science education*..*54.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*121.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*126.3.3 10.02 Internet access in schools*..

92.0.11 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.95.3.7 Networked Readiness Index 2013 (out of 144)..83.3.8 A. Environment subindex...

Political and regulatory environment...117.3.1 2nd pillar: Business and innovation environment...65.4.3 B. Readiness subindex...

86.4.6 3rd pillar: Infrastructure and digital content...90.3.5 4th pillar: Affordability...87.5.1 5th pillar: Skills...

97.3.3 Albania Albania Lower-middle-income group average 2014 World Economic Forum 2014 World Economic Forum Index of Country/Economy Profiles Country

/Economy Page Albania 100 Algeria 101 Angola 102 Argentina 103 Armenia 104 Australia 105 Austria 106 Azerbaijan 107 Bahrain 108

128 Colombia 129 Costa rica 130 Côte d'ivoire 131 Croatia 132 Cyprus 133 Czech republic 134 Denmark 135 Dominican republic 136 Country/Economy Page

/Economy Page Lebanon 174 Lesotho 175 Liberia 176 Libya 177 Lithuania 178 Luxembourg 179 Macedonia, FYR 180 Madagascar 181 Malawi

204 Paraguay 205 Peru 206 Philippines 207 Poland 208 Portugal 209 Puerto rico 210 Country/Economy Page Qatar 211 Romania 212

Country/Economy Profiles 100 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*105.3.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*119.4.1 2. 02 Venture capital availability*..

*136.1.9 2. 03 Total tax rate,%profits...48.31.7 2. 04 No. days to start a business...

12.5 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*144.3.4 2. 07 Tertiary education gross enrollment rate%..%50.54.9 2. 08 Quality of management schools*..*84.4.1 2. 09 Gov't procurement of advanced tech*..

48.26.05 4. 03 Internet & telephony competition, 0 2 (best...92.1.64 5th pillar: Skills 5. 01 Quality of educational system*..

*52.4.0 5. 02 Quality of math & science education*..*54.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*121.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*126.3.3 10.02 Internet access in schools*..

92.0.11 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.95.3.7 Networked Readiness Index 2013 (out of 144)..83.3.8 A. Environment subindex...

Political and regulatory environment...117.3.1 2nd pillar: Business and innovation environment...65.4.3 B. Readiness subindex...

86.4.6 3rd pillar: Infrastructure and digital content...90.3.5 4th pillar: Affordability...87.5.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 101 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*125.2.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*144.3.2 2. 02 Venture capital availability*..

*123.2.0 2. 03 Total tax rate,%profits...142.71.9 2. 04 No. days to start a business...

103.25 2. 05 No. procedures to start a business...142.14 2. 06 Intensity of local competition*..

*141.3.6 2. 07 Tertiary education gross enrollment rate%..%78.31.5 2. 08 Quality of management schools*..*135.3.0 2. 09 Gov't procurement of advanced tech*..

28.20.94 4. 03 Internet & telephony competition, 0 2 (best...104.1.33 5th pillar: Skills 5. 01 Quality of educational system*..

*133.2.7 5. 02 Quality of math & science education*..*132.2.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*145.2.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*138.3.0 10.02 Internet access in schools*..

107.0.05 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.129.3.0 Networked Readiness Index 2013 (out of 144)..131.2.8 A. Environment subindex...

Political and regulatory environment...140.2.6 2nd pillar: Business and innovation environment...145.2.9 B. Readiness subindex...

101.4.1 3rd pillar: Infrastructure and digital content...127.2.4 4th pillar: Affordability...42.6.0 5th pillar: Skills...

Country/Economy Profiles 102 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*97.3.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*139.3.5 2. 02 Venture capital availability*..

*119.2.1 2. 03 Total tax rate,%profits...124.52.1 2. 04 No. days to start a business...

137.66 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*148.2.8 2. 07 Tertiary education gross enrollment rate%..%128.7.5 2. 08 Quality of management schools*..*148.2.2 2. 09 Gov't procurement of advanced tech*..

81.0.28 4. 02 Fixed broadband Internet tariffs, PPP $/month 115.57.22 4. 03 Internet & telephony competition, 0 2 (best...

*144.2.2 5. 02 Quality of math & science education*..*147.2.1 5. 03 Secondary education gross enrollment rate,%140.31.5 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*137.3.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*144.2.7 10.02 Internet access in schools*..

n/a n/A a. Environment subindex...147.2.6 1st pillar: Political and regulatory environment...145.2.5 2nd pillar:

Business and innovation environment...147.2.7 B. Readiness subindex...138.2.6 3rd pillar: Infrastructure and digital content...

146.1.6 4th pillar: Affordability...110.4.1 5th pillar: Skills...141.2.3 C. Usage subindex...142.2.5 6th pillar:

Country/Economy Profiles The Global Information technology Report 2014 103 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*146.2.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*123.4.0 2. 02 Venture capital availability*..

*142.1.7 2. 03 Total tax rate,%profits...147.107.8 2. 04 No. days to start a business...

103.25 2. 05 No. procedures to start a business...142.14 2. 06 Intensity of local competition*..

*134.4.0 2. 07 Tertiary education gross enrollment rate%..%17.74.8 2. 08 Quality of management schools*..*33.4.9 2. 09 Gov't procurement of advanced tech*..

79.33.99 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*104.3.2 5. 02 Quality of math & science education*..*116.3.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*116.3.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*118.3.5 10.02 Internet access in schools*..

52.0.29 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.100.3.5 Networked Readiness Index 2013 (out of 144)..99.3.5 A. Environment subindex...

Political and regulatory environment...135.2.8 2nd pillar: Business and innovation environment...122.3.6 B. Readiness subindex...

100.4.1 3rd pillar: Infrastructure and digital content...78.3.9 4th pillar: Affordability...121.3.7 5th pillar: Skills...

Country/Economy Profiles 104 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*78.3.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*97.4.5 2. 02 Venture capital availability*..

*93.2.4 2. 03 Total tax rate,%profits...77.38.8 2. 04 No. days to start a business...

9...4 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*102.4.6 2. 07 Tertiary education gross enrollment rate%..%59.46.0 2. 08 Quality of management schools*..*120.3.4 2. 09 Gov't procurement of advanced tech*..

54.28.13 4. 03 Internet & telephony competition, 0 2 (best...113.1.25 5th pillar: Skills 5. 01 Quality of educational system*..

*69.3.7 5. 02 Quality of math & science education*..*67.4.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*46.4.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*64.4.3 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.65.4.0 Networked Readiness Index 2013 (out of 144)..82.3.8 A. Environment subindex...

Political and regulatory environment...104.3.3 2nd pillar: Business and innovation environment...67.4.3 B. Readiness subindex...

51.5.1 3rd pillar: Infrastructure and digital content...53.4.6 4th pillar: Affordability...63.5.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 105 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*25.4.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*23.6.1 2. 02 Venture capital availability*..

*19.3.6 2. 03 Total tax rate,%profits...108.47.0 2. 04 No. days to start a business...

5...3 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*13.5.8 2. 07 Tertiary education gross enrollment rate%..%8...83.2 2. 08 Quality of management schools*..

26.0.10 4. 02 Fixed broadband Internet tariffs, PPP $/month 101.41.30 4. 03 Internet & telephony competition, 0 2 (best...

*23.4.8 5. 02 Quality of math & science education*..*37.4.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*22.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*24.5.3 10.02 Internet access in schools*..

8...0. 76 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.18.5.4 Networked Readiness Index 2013 (out of 144)..18.5.3 A. Environment subindex...

Political and regulatory environment...15.5.2 2nd pillar: Business and innovation environment...21.5.2 B. Readiness subindex...

9...6. 2 3rd pillar: Infrastructure and digital content...8...6. 8 4th pillar: Affordability...

Country/Economy Profiles 106 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*35.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*24.6.1 2. 02 Venture capital availability*..

*55.2.8 2. 03 Total tax rate,%profits...125.52.4 2. 04 No. days to start a business...

103.25 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*11.5.8 2. 07 Tertiary education gross enrollment rate%..%25.71.0 2. 08 Quality of management schools*..*40.4.7 2. 09 Gov't procurement of advanced tech*..

87.35.98 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*24.4.8 5. 02 Quality of math & science education*..*39.4.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*36.4.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*23.5.3 10.02 Internet access in schools*..

41.0.37 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.22.5.3 Networked Readiness Index 2013 (out of 144)..19.5.2 A. Environment subindex...

Political and regulatory environment...18.5.2 2nd pillar: Business and innovation environment...39.4.8 B. Readiness subindex...

11.6.1 3rd pillar: Infrastructure and digital content...10.6.5 4th pillar: Affordability...34.6.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 107 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*63.3.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*65.5.0 2. 02 Venture capital availability*..

*52.2.9 2. 03 Total tax rate,%profits...81.40.0 2. 04 No. days to start a business...

37.7 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*128.4.2 2. 07 Tertiary education gross enrollment rate%..%96.19.6 2. 08 Quality of management schools*..*134.3.1 2. 09 Gov't procurement of advanced tech*..

18.17.99 4. 03 Internet & telephony competition, 0 2 (best...102.1.40 5th pillar: Skills 5. 01 Quality of educational system*..

*114.3.1 5. 02 Quality of math & science education*..*110.3.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*43.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*31.5.2 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.49.4.3 Networked Readiness Index 2013 (out of 144)..56.4.1 A. Environment subindex...

Political and regulatory environment...66.3.7 2nd pillar: Business and innovation environment...77.4.1 B. Readiness subindex...

49.5.2 3rd pillar: Infrastructure and digital content...55.4.6 4th pillar: Affordability...40.6.0 5th pillar: Skills...

Country/Economy Profiles 108 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*85.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*26.6.0 2. 02 Venture capital availability*..

*15.3.8 2. 03 Total tax rate,%profits...5...13.5 2. 04 No. days to start a business...

51.9 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*40.5.3 2. 07 Tertiary education gross enrollment rate%..%77.33.5 2. 08 Quality of management schools*..*85.4.1 2. 09 Gov't procurement of advanced tech*..

55.28.21 4. 03 Internet & telephony competition, 0 2 (best...63.1.92 5th pillar: Skills 5. 01 Quality of educational system*..

*48.4.1 5. 02 Quality of math & science education*..*77.4.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*49.4.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*18.5.4 10.02 Internet access in schools*..

19.0.66 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.29.4.9 Networked Readiness Index 2013 (out of 144)..29.4.8 A. Environment subindex...

Political and regulatory environment...48.4.1 2nd pillar: Business and innovation environment...27.5.0 B. Readiness subindex...

32.5.5 3rd pillar: Infrastructure and digital content...39.5.0 4th pillar: Affordability...25.6.3 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 109 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*101.3.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*101.4.4 2. 02 Venture capital availability*..

*125.2.0 2. 03 Total tax rate,%profits...62.35.0 2. 04 No. days to start a business...

57.11 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*74.4.9 2. 07 Tertiary education gross enrollment rate%..%109.13.2 2. 08 Quality of management schools*..*105.3.7 2. 09 Gov't procurement of advanced tech*..

3...10.37 4. 03 Internet & telephony competition, 0 2 (best...113.1.25 5th pillar: Skills 5. 01 Quality of educational system*..

*98.3.3 5. 02 Quality of math & science education*..*112.3.3 5. 03 Secondary education gross enrollment rate,%119.50.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*112.3.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*96.3.7 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.119.3.2 Networked Readiness Index 2013 (out of 144)..114.3.2 A. Environment subindex...

Political and regulatory environment...138.2.7 2nd pillar: Business and innovation environment...114.3.8 B. Readiness subindex...

104.4.0 3rd pillar: Infrastructure and digital content...112.2.9 4th pillar: Affordability...23.6.3 5th pillar: Skills...

Country/Economy Profiles 110 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*15.5.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*28.5.9 2. 02 Venture capital availability*..

*98.2.4 2. 03 Total tax rate,%profits...87.40.8 2. 04 No. days to start a business...

86.18 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*50.5.2 2. 07 Tertiary education gross enrollment rate%..%37.60.8 2. 08 Quality of management schools*..*26.5.1 2. 09 Gov't procurement of advanced tech*..

136.0.59 4. 02 Fixed broadband Internet tariffs, PPP $/month 129.80.33 4. 03 Internet & telephony competition, 0 2 (best...

*6...5. 3 5. 02 Quality of math & science education*..*9...5. 5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*74.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*42.4.8 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.55.4.2 Networked Readiness Index 2013 (out of 144)..39.4.5 A. Environment subindex...

Political and regulatory environment...35.4.4 2nd pillar: Business and innovation environment...42.4.7 B. Readiness subindex...

91.4.4 3rd pillar: Infrastructure and digital content...35.5.3 4th pillar: Affordability...144.2.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 111 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*49.4.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*12.6.3 2. 02 Venture capital availability*..

*26.3.3 2. 03 Total tax rate,%profits...130.57.5 2. 04 No. days to start a business...

9...4 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*6...6. 0 2. 07 Tertiary education gross enrollment rate%..%27.69.3 2. 08 Quality of management schools*..

64.29.39 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*7...5. 3 5. 02 Quality of math & science education*..*3...6. 0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*30.5.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*19.5.4 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.27.5.1 Networked Readiness Index 2013 (out of 144)..24.5.1 A. Environment subindex...

Political and regulatory environment...21.5.0 2nd pillar: Business and innovation environment...22.5.1 B. Readiness subindex...

25.5.7 3rd pillar: Infrastructure and digital content...22.6.0 4th pillar: Affordability...101.4.6 5th pillar: Skills...

Country/Economy Profiles 112 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*45.4.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*131.3.8 2. 02 Venture capital availability*..

*113.2.2 2. 03 Total tax rate,%profits...139.65.9 2. 04 No. days to start a business...

76.15 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*89.4.7 2. 07 Tertiary education gross enrollment rate%..%111.12.4 2. 08 Quality of management schools*..*73.4.3 2. 09 Gov't procurement of advanced tech*..

72.0.24 4. 02 Fixed broadband Internet tariffs, PPP $/month 132.101.41 4. 03 Internet & telephony competition, 0 2 (best...

*101.3.2 5. 02 Quality of math & science education*..*66.4.2 5. 03 Secondary education gross enrollment rate,%123.47.7 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*99.4.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*131.3.2 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.135.2.8 Networked Readiness Index 2013 (out of 144)..123.3.0 A. Environment subindex...

Political and regulatory environment...107.3.2 2nd pillar: Business and innovation environment...131.3.4 B. Readiness subindex...

134.2.8 3rd pillar: Infrastructure and digital content...122.2.7 4th pillar: Affordability...134.2.8 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 113 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*22.4.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*135.3.7 2. 02 Venture capital availability*..

*107.2.2 2. 03 Total tax rate,%profits...87.40.8 2. 04 No. days to start a business...

114.32 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*96.4.7 2. 07 Tertiary education gross enrollment rate%..%124.8.7 2. 08 Quality of management schools*..*111.3.6 2. 09 Gov't procurement of advanced tech*..

44.25.66 4. 03 Internet & telephony competition, 0 2 (best...104.1.33 5th pillar: Skills 5. 01 Quality of educational system*..

*41.4.3 5. 02 Quality of math & science education*..*71.4.1 5. 03 Secondary education gross enrollment rate,%101.73.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*110.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*50.4.5 10.02 Internet access in schools*..

n/a n/A a. Environment subindex...76.3.9 1st pillar: Political and regulatory environment...43.4.2 2nd pillar:

Business and innovation environment...123.3.6 B. Readiness subindex...84.4.6 3rd pillar: Infrastructure and digital content...

67.4.2 4th pillar: Affordability...45.5.9 5th pillar: Skills...114.3.6 C. Usage subindex...110.3.1 6th pillar:

Country/Economy Profiles 114 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*86.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*130.3.8 2. 02 Venture capital availability*..

*32.3.2 2. 03 Total tax rate,%profits...145.83.4 2. 04 No. days to start a business...

132.49 2. 05 No. procedures to start a business...144.15 2. 06 Intensity of local competition*..

*137.3.8 2. 07 Tertiary education gross enrollment rate%..%72.37.7 2. 08 Quality of management schools*..*126.3.3 2. 09 Gov't procurement of advanced tech*..

126.0.51 4. 02 Fixed broadband Internet tariffs, PPP $/month 111.49.63 4. 03 Internet & telephony competition, 0 2 (best...

*89.3.4 5. 02 Quality of math & science education*..*98.3.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*107.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*99.3.7 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.120.3.2 Networked Readiness Index 2013 (out of 144)..119.3.0 A. Environment subindex...

Political and regulatory environment...109.3.2 2nd pillar: Business and innovation environment...139.3.2 B. Readiness subindex...

115.3.6 3rd pillar: Infrastructure and digital content...114.2.8 4th pillar: Affordability...126.3.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 115 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*73.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*76.4.9 2. 02 Venture capital availability*..

*131.1.9 2. 03 Total tax rate,%profits...24.25.5 5 2. 04 No. days to start a business...

124.37 2. 05 No. procedures to start a business...129.11 2. 06 Intensity of local competition*..

*143.3.4 2. 07 Tertiary education gross enrollment rate%..%71.37.7 2. 08 Quality of management schools*..*41.4.7 2. 09 Gov't procurement of advanced tech*..

15.15.85 4. 03 Internet & telephony competition, 0 2 (best...74.1.86 5th pillar: Skills 5. 01 Quality of educational system*..

*132.2.7 5. 02 Quality of math & science education*..*13.5.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*91.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*65.4.3 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.68.4.0 Networked Readiness Index 2013 (out of 144)..78.3.8 A. Environment subindex...

Political and regulatory environment...76.3.6 2nd pillar: Business and innovation environment...83.4.1 B. Readiness subindex...

46.5.2 3rd pillar: Infrastructure and digital content...63.4.4 4th pillar: Affordability...30.6.1 5th pillar: Skills...

Country/Economy Profiles 116 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*17.4.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*91.4.6 2. 02 Venture capital availability*..

*57.2.8 2. 03 Total tax rate,%profits...23.25.4 2. 04 No. days to start a business...

135.60 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*93.4.7 2. 07 Tertiary education gross enrollment rate%..%130.7.4 2. 08 Quality of management schools*..*97.3.8 2. 09 Gov't procurement of advanced tech*..

125.0.47 4. 02 Fixed broadband Internet tariffs, PPP $/month 137.114.48 4. 03 Internet & telephony competition, 0 2 (best...

*65.3.7 5. 02 Quality of math & science education*..*92.3.8 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*120.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*93.3.8 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.103.3.4 Networked Readiness Index 2013 (out of 144)..96.3.5 A. Environment subindex...

Political and regulatory environment...40.4.3 2nd pillar: Business and innovation environment...107.3.8 B. Readiness subindex...

118.3.3 3rd pillar: Infrastructure and digital content...109.3.0 4th pillar: Affordability...142.2.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 117 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*133.2.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*63.5.1 2. 02 Venture capital availability*..

*61.2.7 2. 03 Total tax rate,%profits...141.68.3 2. 04 No. days to start a business...

146.108 2. 05 No. procedures to start a business...137.13 2. 06 Intensity of local competition*..

*70.5.0 2. 07 Tertiary education gross enrollment rate%..%86.25.6 2. 08 Quality of management schools*..*49.4.5 2. 09 Gov't procurement of advanced tech*..

14.15.77 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*121.3.0 5. 02 Quality of math & science education*..*136.2.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*51.4.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*88.3.9 10.02 Internet access in schools*..

31.0.50 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.69.4.0 Networked Readiness Index 2013 (out of 144)..60.4.0 A. Environment subindex...

Political and regulatory environment...78.3.6 2nd pillar: Business and innovation environment...135.3.3 B. Readiness subindex...

76.4.7 3rd pillar: Infrastructure and digital content...56.4.5 4th pillar: Affordability...91.5.0 5th pillar: Skills...

Country/Economy Profiles 118 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*26.4.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*50.5.2 2. 02 Venture capital availability*..

*24.3.4 2. 03 Total tax rate,%profits...10.16.1 2. 04 No. days to start a business...

144.101 2. 05 No. procedures to start a business...144.15 2. 06 Intensity of local competition*..

*62.5.1 2. 07 Tertiary education gross enrollment rate%..%90.24.3 2. 08 Quality of management schools*..*52.4.5 2. 09 Gov't procurement of advanced tech*..

111.0.38 4. 02 Fixed broadband Internet tariffs, PPP $/month 122.66.38 4. 03 Internet & telephony competition, 0 2 (best...

*32.4.4 5. 02 Quality of math & science education*..*29.4.8 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*66.4.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*30.5.2 10.02 Internet access in schools*..

34.0.47 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.45.4.3 Networked Readiness Index 2013 (out of 144)..57.4.1 A. Environment subindex...

Political and regulatory environment...46.4.2 2nd pillar: Business and innovation environment...69.4.2 B. Readiness subindex...

78.4.7 3rd pillar: Infrastructure and digital content...37.5.2 4th pillar: Affordability...129.3.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 119 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*117.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*99.4.4 2. 02 Venture capital availability*..

*65.2.7 2. 03 Total tax rate,%profits...31.27.7 2. 04 No. days to start a business...

86.18 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*101.4.6 2. 07 Tertiary education gross enrollment rate%..%41.59.6 2. 08 Quality of management schools*..*112.3.6 2. 09 Gov't procurement of advanced tech*..

33.22.36 4. 03 Internet & telephony competition, 0 2 (best...104.1.33 5th pillar: Skills 5. 01 Quality of educational system*..

*90.3.4 5. 02 Quality of math & science education*..*59.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*104.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*91.3.8 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.73.4.0 Networked Readiness Index 2013 (out of 144)..71.3.9 A. Environment subindex...

Political and regulatory environment...105.3.3 2nd pillar: Business and innovation environment...50.4.6 B. Readiness subindex...

75.4.8 3rd pillar: Infrastructure and digital content...34.5.3 4th pillar: Affordability...119.3.7 5th pillar: Skills...

Country/Economy Profiles 120 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*116.2.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*145.3.2 2. 02 Venture capital availability*..

*147.1.7 2. 03 Total tax rate,%profits...99.43.9 2. 04 No. days to start a business...

68.13 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*116.4.4 2. 07 Tertiary education gross enrollment rate%..%138.4.6 2. 08 Quality of management schools*..*110.3.6 2. 09 Gov't procurement of advanced tech*..

100.0.34 4. 02 Fixed broadband Internet tariffs, PPP $/month 131.101.12 4. 03 Internet & telephony competition, 0 2 (best...

*127.2.7 5. 02 Quality of math & science education*..*97.3.7 5. 03 Secondary education gross enrollment rate,%145.25.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*89.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*105.3.6 10.02 Internet access in schools*..

77.0.16 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.136.2.8 Networked Readiness Index 2013 (out of 144)..130.2.8 A. Environment subindex...

Political and regulatory environment...108.3.2 2nd pillar: Business and innovation environment...128.3.5 B. Readiness subindex...

147.2.2 3rd pillar: Infrastructure and digital content...147.1.4 4th pillar: Affordability...131.3.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 121 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*136.2.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*143.3.2 2. 02 Venture capital availability*..

*137.1.9 2. 03 Total tax rate,%profits...122.51.6 2. 04 No. days to start a business...

15.5 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*146.3.3 2. 07 Tertiary education gross enrollment rate%..%143.3.2 2. 08 Quality of management schools*..*142.2.6 2. 09 Gov't procurement of advanced tech*..

n/a n/a 4. 02 Fixed broadband Internet tariffs, PPP $/month. n/a n/a 4. 03 Internet & telephony competition, 0 2 (best...

*143.2.3 5. 02 Quality of math & science education*..*103.3.4 5. 03 Secondary education gross enrollment rate,%142.28.5 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*144.2.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*148.2.6 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.147.2.3 Networked Readiness Index 2013 (out of 144)..144.2.3 A. Environment subindex...

Political and regulatory environment...146.2.4 2nd pillar: Business and innovation environment...142.3.0 B. Readiness subindex...

145.2.3 3rd pillar: Infrastructure and digital content...133.2.1 4th pillar: Affordability...n/a n/a 5th pillar:

Country/Economy Profiles 122 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*67.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*82.4.7 2. 02 Venture capital availability*..

*43.3.0 2. 03 Total tax rate,%profits...15.21.4 2. 04 No. days to start a business...

145.104 2. 05 No. procedures to start a business...129.11 2. 06 Intensity of local competition*..

*78.4.9 2. 07 Tertiary education gross enrollment rate%..%104.15.8 2. 08 Quality of management schools*..*108.3.7 2. 09 Gov't procurement of advanced tech*..

55.0.19 4. 02 Fixed broadband Internet tariffs, PPP $/month 116.61.54 4. 03 Internet & telephony competition, 0 2 (best...

*76.3.6 5. 02 Quality of math & science education*..*102.3.5 5. 03 Secondary education gross enrollment rate,%128.45.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*77.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*87.3.9 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.108.3.4 Networked Readiness Index 2013 (out of 144)..106.3.3 A. Environment subindex...

Political and regulatory environment...95.3.4 2nd pillar: Business and innovation environment...98.3.9 B. Readiness subindex...

113.3.7 3rd pillar: Infrastructure and digital content...97.3.3 4th pillar: Affordability...105.4.5 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 123 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*113.2.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*111.4.2 2. 02 Venture capital availability*..

*112.2.2 2. 03 Total tax rate,%profits...112.48.8 2. 04 No. days to start a business...

76.15 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*92.4.7 2. 07 Tertiary education gross enrollment rate%..%115.11.9 2. 08 Quality of management schools*..*48.4.6 2. 09 Gov't procurement of advanced tech*..

103.0.35 4. 02 Fixed broadband Internet tariffs, PPP $/month 135.112.53 4. 03 Internet & telephony competition, 0 2 (best...

*60.3.9 5. 02 Quality of math & science education*..*72.4.1 5. 03 Secondary education gross enrollment rate,%121.50.4 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*97.4.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*100.3.7 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.131.2.9 Networked Readiness Index 2013 (out of 144)..124.2.9 A. Environment subindex...

Political and regulatory environment...132.2.9 2nd pillar: Business and innovation environment...111.3.8 B. Readiness subindex...

137.2.6 3rd pillar: Infrastructure and digital content...143.1.6 4th pillar: Affordability...136.2.8 5th pillar: Skills...

Country/Economy Profiles 124 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*10.5.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*19.6.1 2. 02 Venture capital availability*..

*23.3.4 2. 03 Total tax rate,%profits...21.24.3 2. 04 No. days to start a business...

15.5 2. 05 No. procedures to start a business...1...1 2. 06 Intensity of local competition*..

*33.5.4 2. 07 Tertiary education gross enrollment rate%..%43.58.9 2. 08 Quality of management schools*..*7...5. 7 2. 09 Gov't procurement of advanced tech*..

75.32.57 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*10.5.2 5. 02 Quality of math & science education*..*17.5.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*28.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*26.5.2 10.02 Internet access in schools*..

15.0.68 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.17.5.4 Networked Readiness Index 2013 (out of 144)..12.5.4 A. Environment subindex...

Political and regulatory environment...12.5.3 2nd pillar: Business and innovation environment...3...5. 5 B. Readiness subindex...

13.6.1 3rd pillar: Infrastructure and digital content...7...6. 8 4th pillar: Affordability...65.5.4 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 125 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*44.4.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*78.4.8 2. 02 Venture capital availability*..

*100.2.3 2. 03 Total tax rate,%profits...74.37.2 2. 04 No. days to start a business...

53.10 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*122.4.3 2. 07 Tertiary education gross enrollment rate%..%94.20.6 2. 08 Quality of management schools*..*116.3.5 2. 09 Gov't procurement of advanced tech*..

98.40.41 4. 03 Internet & telephony competition, 0 2 (best...77.1.83 5th pillar: Skills 5. 01 Quality of educational system*..

*61.3.9 5. 02 Quality of math & science education*..*100.3.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*79.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*61.4.4 10.02 Internet access in schools*..

59.0.24 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.89.3.7 Networked Readiness Index 2013 (out of 144)..81.3.8 A. Environment subindex...

Political and regulatory environment...58.3.9 2nd pillar: Business and innovation environment...93.4.0 B. Readiness subindex...

102.4.1 3rd pillar: Infrastructure and digital content...107.3.1 4th pillar: Affordability...106.4.5 5th pillar: Skills...

Country/Economy Profiles 126 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*142.2.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*147.2.9 2. 02 Venture capital availability*..

*143.1.7 2. 03 Total tax rate,%profits...143.73.8 2. 04 No. days to start a business...

136.62 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*145.3.3 2. 07 Tertiary education gross enrollment rate%..%145.2.3 2. 08 Quality of management schools*..*140.2.7 2. 09 Gov't procurement of advanced tech*..

52.26.28 4. 03 Internet & telephony competition, 0 2 (best...98.1.50 5th pillar: Skills 5. 01 Quality of educational system*..

*131.2.7 5. 02 Quality of math & science education*..*127.2.9 5. 03 Secondary education gross enrollment rate,%147.22.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*147.2.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*146.2.6 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.148.2.2 Networked Readiness Index 2013 (out of 144)..142.2.5 A. Environment subindex...

Political and regulatory environment...147.2.4 2nd pillar: Business and innovation environment...148.2.4 B. Readiness subindex...

146.2.2 3rd pillar: Infrastructure and digital content...148.1.4 4th pillar: Affordability...123.3.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 127 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*62.3.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*34.5.8 2. 02 Venture capital availability*..

*31.3.3 2. 03 Total tax rate,%profits...31.27.7 2. 04 No. days to start a business...

19.6 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*37.5.4 2. 07 Tertiary education gross enrollment rate%..%26.70.5 2. 08 Quality of management schools*..*16.5.3 2. 09 Gov't procurement of advanced tech*..

90.37.16 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*74.3.6 5. 02 Quality of math & science education*..*107.3.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*29.5.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*38.5.0 10.02 Internet access in schools*..

19.0.66 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.35.4.6 Networked Readiness Index 2013 (out of 144)..34.4.6 A. Environment subindex...

Political and regulatory environment...38.4.3 2nd pillar: Business and innovation environment...11.5.3 B. Readiness subindex...

60.5.0 3rd pillar: Infrastructure and digital content...44.4.9 4th pillar: Affordability...81.5.1 5th pillar: Skills...

Country/Economy Profiles 128 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*39.4.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*105.4.4 2. 02 Venture capital availability*..

*16.3.8 2. 03 Total tax rate,%profits...135.63.7 2. 04 No. days to start a business...

118.33 2. 05 No. procedures to start a business...137.13 2. 06 Intensity of local competition*..

*46.5.3 2. 07 Tertiary education gross enrollment rate%..%91.24.3 2. 08 Quality of management schools*..*83.4.1 2. 09 Gov't procurement of advanced tech*..

84.35.44 4. 03 Internet & telephony competition, 0 2 (best...110.1.29 5th pillar: Skills 5. 01 Quality of educational system*..

*54.4.0 5. 02 Quality of math & science education*..*48.4.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*52.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*45.4.7 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.62.4.1 Networked Readiness Index 2013 (out of 144)..58.4.0 A. Environment subindex...

Political and regulatory environment...56.4.0 2nd pillar: Business and innovation environment...115.3.8 B. Readiness subindex...

73.4.8 3rd pillar: Infrastructure and digital content...86.3.5 4th pillar: Affordability...60.5.6 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 129 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*124.2.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*96.4.5 2. 02 Venture capital availability*..

*75.2.6 2. 03 Total tax rate,%profits...144.76.0 2. 04 No. days to start a business...

76.15 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*64.5.1 2. 07 Tertiary education gross enrollment rate%..%60.45.0 2. 08 Quality of management schools*..*70.4.3 2. 09 Gov't procurement of advanced tech*..

45.25.85 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*86.3.5 5. 02 Quality of math & science education*..*108.3.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*62.4.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*70.4.2 10.02 Internet access in schools*..

11.0.74 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.63.4.0 Networked Readiness Index 2013 (out of 144)..66.3.9 A. Environment subindex...

Political and regulatory environment...96.3.4 2nd pillar: Business and innovation environment...104.3.9 B. Readiness subindex...

70.4.9 3rd pillar: Infrastructure and digital content...80.3.7 4th pillar: Affordability...44.5.9 5th pillar: Skills...

Country/Economy Profiles 130 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*140.2.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*49.5.3 2. 02 Venture capital availability*..

*103.2.3 2. 03 Total tax rate,%profits...129.55.3 2. 04 No. days to start a business...

102.24 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*52.5.2 2. 07 Tertiary education gross enrollment rate%..%56.46.7 2. 08 Quality of management schools*..*17.5.3 2. 09 Gov't procurement of advanced tech*..

31.21.59 4. 03 Internet & telephony competition, 0 2 (best...94.1.63 5th pillar: Skills 5. 01 Quality of educational system*..

*20.4.9 5. 02 Quality of math & science education*..*45.4.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*45.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*47.4.6 10.02 Internet access in schools*..

47.0.32 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.53.4.2 Networked Readiness Index 2013 (out of 144)..53.4.1 A. Environment subindex...

Political and regulatory environment...63.3.8 2nd pillar: Business and innovation environment...70.4.2 B. Readiness subindex...

50.5.2 3rd pillar: Infrastructure and digital content...92.3.4 4th pillar: Affordability...15.6.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 131 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*103.3.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*94.4.5 2. 02 Venture capital availability*..

*116.2.1 2. 03 Total tax rate,%profits...107.46.4 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*72.5.0 2. 07 Tertiary education gross enrollment rate%..%125.8.4 2. 08 Quality of management schools*..*62.4.3 2. 09 Gov't procurement of advanced tech*..

87.0.30 4. 02 Fixed broadband Internet tariffs, PPP $/month 117.63.17 4. 03 Internet & telephony competition, 0 2 (best...

*83.3.5 5. 02 Quality of math & science education*..*60.4.3 5. 03 Secondary education gross enrollment rate,%141.28.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*95.4.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*124.3.4 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.122.3.1 Networked Readiness Index 2013 (out of 144)..120.3.0 A. Environment subindex...

Political and regulatory environment...116.3.2 2nd pillar: Business and innovation environment...102.3.9 B. Readiness subindex...

124.3.2 3rd pillar: Infrastructure and digital content...105.3.1 4th pillar: Affordability...120.3.7 5th pillar: Skills...

Country/Economy Profiles 132 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*92.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*59.5.1 2. 02 Venture capital availability*..

*110.2.2 2. 03 Total tax rate,%profits...12.19.8 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*107.4.5 2. 07 Tertiary education gross enrollment rate%..%44.58.8 2. 08 Quality of management schools*..*78.4.2 2. 09 Gov't procurement of advanced tech*..

51.26.19 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*97.3.4 5. 02 Quality of math & science education*..*22.5.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*64.4.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*72.4.2 10.02 Internet access in schools*..

52.0.29 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.46.4.3 Networked Readiness Index 2013 (out of 144)..51.4.2 A. Environment subindex...

Political and regulatory environment...88.3.5 2nd pillar: Business and innovation environment...44.4.7 B. Readiness subindex...

41.5.4 3rd pillar: Infrastructure and digital content...54.4.6 4th pillar: Affordability...36.6.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 133 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*46.4.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*41.5.5 2. 02 Venture capital availability*..

*54.2.8 2. 03 Total tax rate,%profits...18.22.5 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*47.5.2 2. 07 Tertiary education gross enrollment rate%..%57.46.5 2. 08 Quality of management schools*..*18.5.3 2. 09 Gov't procurement of advanced tech*..

38.23.92 4. 03 Internet & telephony competition, 0 2 (best...109.1.31 5th pillar: Skills 5. 01 Quality of educational system*..

*9...5. 3 5. 02 Quality of math & science education*..*7...5. 6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*76.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*46.4.6 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.37.4.6 Networked Readiness Index 2013 (out of 144)..35.4.6 A. Environment subindex...

Political and regulatory environment...45.4.2 2nd pillar: Business and innovation environment...26.5.0 B. Readiness subindex...

16.6.0 3rd pillar: Infrastructure and digital content...28.5.8 4th pillar: Affordability...39.6.0 5th pillar: Skills...

Country/Economy Profiles 134 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*110.3.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*53.5.2 2. 02 Venture capital availability*..

*74.2.6 2. 03 Total tax rate,%profits...110.48.1 2. 04 No. days to start a business...

94.20 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*12.5.8 2. 07 Tertiary education gross enrollment rate%..%30.64.6 2. 08 Quality of management schools*..*90.4.0 2. 09 Gov't procurement of advanced tech*..

63.29.20 4. 03 Internet & telephony competition, 0 2 (best...69.1.87 5th pillar: Skills 5. 01 Quality of educational system*..

*67.3.7 5. 02 Quality of math & science education*..*83.4.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*78.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*58.4.5 10.02 Internet access in schools*..

55.0.26 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.42.4.5 Networked Readiness Index 2013 (out of 144)..42.4.4 A. Environment subindex...

Political and regulatory environment...51.4.0 2nd pillar: Business and innovation environment...60.4.4 B. Readiness subindex...

35.5.5 3rd pillar: Infrastructure and digital content...23.6.0 4th pillar: Affordability...84.5.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 135 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*23.4.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*29.5.9 2. 02 Venture capital availability*..

*95.2.4 2. 03 Total tax rate,%profits...29.27.0 2. 04 No. days to start a business...

19.6 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*27.5.5 2. 07 Tertiary education gross enrollment rate%..%19.73.6 2. 08 Quality of management schools*..*25.5.2 2. 09 Gov't procurement of advanced tech*..

73.32.19 4. 03 Internet & telephony competition, 0 2 (best...65.1.88 5th pillar: Skills 5. 01 Quality of educational system*..

*21.4.9 5. 02 Quality of math & science education*..*42.4.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*33.4.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*28.5.2 10.02 Internet access in schools*..

28.0.55 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.13.5.5 Networked Readiness Index 2013 (out of 144)..8...5. 6 A. Environment subindex...

Political and regulatory environment...19.5.2 2nd pillar: Business and innovation environment...18.5.2 B. Readiness subindex...

14.6.1 3rd pillar: Infrastructure and digital content...20.6.2 4th pillar: Affordability...29.6.2 5th pillar: Skills...

Country/Economy Profiles 136 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*129.2.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*51.5.2 2. 02 Venture capital availability*..

*86.2.5 2. 03 Total tax rate,%profits...97.43.5 2. 04 No. days to start a business...

89.19 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*75.4.9 2. 07 Tertiary education gross enrollment rate%..%76.34.0 2. 08 Quality of management schools*..*106.3.7 2. 09 Gov't procurement of advanced tech*..

96.39.51 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*140.2.5 5. 02 Quality of math & science education*..*146.2.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*57.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*80.4.0 10.02 Internet access in schools*..

34.0.47 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.93.3.7 Networked Readiness Index 2013 (out of 144)..90.3.6 A. Environment subindex...

Political and regulatory environment...110.3.2 2nd pillar: Business and innovation environment...79.4.1 B. Readiness subindex...

103.4.0 3rd pillar: Infrastructure and digital content...87.3.5 4th pillar: Affordability...95.4.7 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 137 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*91.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*89.4.6 2. 02 Venture capital availability*..

*34.3.2 2. 03 Total tax rate,%profits...57.33.9 2. 04 No. days to start a business...

134.56 2. 05 No. procedures to start a business...137.13 2. 06 Intensity of local competition*..

*112.4.5 2. 07 Tertiary education gross enrollment rate%..%69.38.9 2. 08 Quality of management schools*..*77.4.2 2. 09 Gov't procurement of advanced tech*..

99.41.06 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*62.3.8 5. 02 Quality of math & science education*..*84.4.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*83.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*66.4.3 10.02 Internet access in schools*..

59.0.24 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.82.3.9 Networked Readiness Index 2013 (out of 144)..91.3.6 A. Environment subindex...

Political and regulatory environment...89.3.5 2nd pillar: Business and innovation environment...78.4.1 B. Readiness subindex...

83.4.6 3rd pillar: Infrastructure and digital content...75.3.9 4th pillar: Affordability...92.4.9 5th pillar: Skills...

Country/Economy Profiles 138 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*135.2.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*117.4.1 2. 02 Venture capital availability*..

*51.2.9 2. 03 Total tax rate,%profits...94.42.6 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*131.4.1 2. 07 Tertiary education gross enrollment rate%..%79.28.8 2. 08 Quality of management schools*..*145.2.3 2. 09 Gov't procurement of advanced tech*..

11.15.09 4. 03 Internet & telephony competition, 0 2 (best...103.1.36 5th pillar: Skills 5. 01 Quality of educational system*..

*145.2.2 5. 02 Quality of math & science education*..*145.2.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*101.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*92.3.8 10.02 Internet access in schools*..

15.0.68 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.91.3.7 Networked Readiness Index 2013 (out of 144)..80.3.8 A. Environment subindex...

Political and regulatory environment...115.3.2 2nd pillar: Business and innovation environment...117.3.7 B. Readiness subindex...

93.4.4 3rd pillar: Infrastructure and digital content...99.3.3 4th pillar: Affordability...16.6.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 139 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*122.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*113.4.1 2. 02 Venture capital availability*..

*59.2.8 2. 03 Total tax rate,%profits...76.38.1 2. 04 No. days to start a business...

84.17 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*105.4.6 2. 07 Tertiary education gross enrollment rate%..%89.24.5 2. 08 Quality of management schools*..*93.3.8 2. 09 Gov't procurement of advanced tech*..

60.29.02 4. 03 Internet & telephony competition, 0 2 (best...69.1.87 5th pillar: Skills 5. 01 Quality of educational system*..

*109.3.1 5. 02 Quality of math & science education*..*129.2.8 5. 03 Secondary education gross enrollment rate,%107.67.2 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*88.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*101.3.7 10.02 Internet access in schools*..

28.0.55 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.98.3.6 Networked Readiness Index 2013 (out of 144)..93.3.5 A. Environment subindex...

Political and regulatory environment...121.3.1 2nd pillar: Business and innovation environment...95.4.0 B. Readiness subindex...

96.4.2 3rd pillar: Infrastructure and digital content...102.3.1 4th pillar: Affordability...55.5.7 5th pillar: Skills...

Country/Economy Profiles 140 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*36.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*35.5.8 2. 02 Venture capital availability*..

*30.3.3 2. 03 Total tax rate,%profits...114.49.4 2. 04 No. days to start a business...

32.7 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*22.5.6 2. 07 Tertiary education gross enrollment rate%..%24.71.7 2. 08 Quality of management schools*..*54.4.5 2. 09 Gov't procurement of advanced tech*..

61.29.07 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*47.4.1 5. 02 Quality of math & science education*..*26.4.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*9...5. 5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*7...5. 8 10.02 Internet access in schools*..

8...0. 76 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.21.5.3 Networked Readiness Index 2013 (out of 144)..22.5.1 A. Environment subindex...

Political and regulatory environment...26.4.8 2nd pillar: Business and innovation environment...28.4.9 B. Readiness subindex...

22.5.7 3rd pillar: Infrastructure and digital content...25.5.9 4th pillar: Affordability...61.5.5 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 141 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*94.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*126.3.9 2. 02 Venture capital availability*..

*114.2.1 2. 03 Total tax rate,%profits...54.33.4 2. 04 No. days to start a business...

76.15 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*133.4.0 2. 07 Tertiary education gross enrollment rate%..%126.8.2 2. 08 Quality of management schools*..*118.3.5 2. 09 Gov't procurement of advanced tech*..

28.0.11 4. 02 Fixed broadband Internet tariffs, PPP $/month 114.55.23 4. 03 Internet & telephony competition, 0 2 (best...

*108.3.1 5. 02 Quality of math & science education*..*109.3.4 5. 03 Secondary education gross enrollment rate,%134.37.2 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*132.3.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*132.3.2 10.02 Internet access in schools*..

44.0.34 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.130.2.9 Networked Readiness Index 2013 (out of 144)..128.2.9 A. Environment subindex...

Political and regulatory environment...102.3.4 2nd pillar: Business and innovation environment...120.3.6 B. Readiness subindex...

135.2.7 3rd pillar: Infrastructure and digital content...135.1.9 4th pillar: Affordability...115.3.9 5th pillar: Skills...

Country/Economy Profiles 142 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*2...5. 7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*1...6. 5 2. 02 Venture capital availability*..

*11.4.0 2. 03 Total tax rate,%profits...80.39.8 2. 04 No. days to start a business...

70.14 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*86.4.8 2. 07 Tertiary education gross enrollment rate%..%2...95.5 2. 08 Quality of management schools*..

58.28.94 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*2...5. 9 5. 02 Quality of math & science education*..*2...6. 3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*1...5. 8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*10.5.7 10.02 Internet access in schools*..

11.0.74 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.1.6.0 Networked Readiness Index 2013 (out of 144)..1...6. 0 A. Environment subindex...

Political and regulatory environment...3...5. 9 2nd pillar: Business and innovation environment...9...5. 4 B. Readiness subindex...

1...6. 6 3rd pillar: Infrastructure and digital content...1...6. 9 4th pillar: Affordability...

Country/Economy Profiles The Global Information technology Report 2014 143 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*29.4.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*18.6.1 2. 02 Venture capital availability*..

*49.2.9 2. 03 Total tax rate,%profits...136.64.7 2. 04 No. days to start a business...

32.7 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*26.5.5 2. 07 Tertiary education gross enrollment rate%..%45.57.1 2. 08 Quality of management schools*..*5...5. 8 2. 09 Gov't procurement of advanced tech*..

41.24.50 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*43.4.2 5. 02 Quality of math & science education*..*15.5.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*21.5.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*35.5.1 10.02 Internet access in schools*..

25.0.58 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.25.5.1 Networked Readiness Index 2013 (out of 144)..26.5.1 A. Environment subindex...

Political and regulatory environment...23.5.0 2nd pillar: Business and innovation environment...47.4.7 B. Readiness subindex...

27.5.6 3rd pillar: Infrastructure and digital content...27.5.8 4th pillar: Affordability...72.5.3 5th pillar: Skills...

Country/Economy Profiles 144 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*54.3.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*129.3.9 2. 02 Venture capital availability*..

*124.2.0 2. 03 Total tax rate,%profits...97.43.5 2. 04 No. days to start a business...

133.50 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*129.4.2 2. 07 Tertiary education gross enrollment rate%..%131.7.2 2. 08 Quality of management schools*..*127.3.3 2. 09 Gov't procurement of advanced tech*..

121.0.46 4. 02 Fixed broadband Internet tariffs, PPP $/month 100.41.15 4. 03 Internet & telephony competition, 0 2 (best...

*126.2.7 5. 02 Quality of math & science education*..*121.3.0 5. 03 Secondary education gross enrollment rate,%117.53.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*127.3.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*125.3.3 10.02 Internet access in schools*..

92.0.11 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.128.3.0 Networked Readiness Index 2013 (out of 144)..121.3.0 A. Environment subindex...

Political and regulatory environment...120.3.1 2nd pillar: Business and innovation environment...137.3.3 B. Readiness subindex...

117.3.3 3rd pillar: Infrastructure and digital content...132.2.3 4th pillar: Affordability...109.4.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 145 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*33.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*74.4.9 2. 02 Venture capital availability*..

*85.2.5 2. 03 Total tax rate,%profits...148.283.2 2. 04 No. days to start a business...

108.27 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*84.4.8 2. 07 Tertiary education gross enrollment rate%..%139.4.5 2. 08 Quality of management schools*..*46.4.6 2. 09 Gov't procurement of advanced tech*..

102.0.35 4. 02 Fixed broadband Internet tariffs, PPP $/month 144.986.58 4. 03 Internet & telephony competition, 0 2 (best...

*29.4.5 5. 02 Quality of math & science education*..*94.3.8 5. 03 Secondary education gross enrollment rate,%115.57.5 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*61.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*55.4.5 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.107.3.4 Networked Readiness Index 2013 (out of 144)..98.3.5 A. Environment subindex...

Political and regulatory environment...36.4.4 2nd pillar: Business and innovation environment...125.3.5 B. Readiness subindex...

131.2.8 3rd pillar: Infrastructure and digital content...123.2.6 4th pillar: Affordability...137.2.7 5th pillar: Skills...

Country/Economy Profiles 146 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*65.3.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*100.4.4 2. 02 Venture capital availability*..

*106.2.3 2. 03 Total tax rate,%profits...11.16.4 2. 04 No. days to start a business...

2...2 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*123.4.3 2. 07 Tertiary education gross enrollment rate%..%82.27.9 2. 08 Quality of management schools*..*107.3.7 2. 09 Gov't procurement of advanced tech*..

25.20.15 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*105.3.2 5. 02 Quality of math & science education*..*106.3.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*102.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*67.4.3 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.60.4.1 Networked Readiness Index 2013 (out of 144)..65.3.9 A. Environment subindex...

Political and regulatory environment...97.3.4 2nd pillar: Business and innovation environment...59.4.4 B. Readiness subindex...

40.5.4 3rd pillar: Infrastructure and digital content...59.4.5 4th pillar: Affordability...4...6. 8 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 147 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*11.5.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*13.6.3 2. 02 Venture capital availability*..

*33.3.2 2. 03 Total tax rate,%profits...114.49.4 2. 04 No. days to start a business...

75.15 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*10.5.9 2. 07 Tertiary education gross enrollment rate%..%46.56.5 2. 08 Quality of management schools*..*27.5.1 2. 09 Gov't procurement of advanced tech*..

92.37.93 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*14.5.1 5. 02 Quality of math & science education*..*21.5.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*15.5.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*25.5.2 10.02 Internet access in schools*..

8...0. 76 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.12.5.5 Networked Readiness Index 2013 (out of 144)..13.5.4 A. Environment subindex...

Political and regulatory environment...10.5.4 2nd pillar: Business and innovation environment...31.4.9 B. Readiness subindex...

8...6. 2 3rd pillar: Infrastructure and digital content...11.6.5 4th pillar: Affordability...43.5.9 5th pillar:

Country/Economy Profiles 148 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*31.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*81.4.7 2. 02 Venture capital availability*..

*67.2.7 2. 03 Total tax rate,%profits...19.22.9 2. 04 No. days to start a business...

70.14 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*68.5.0 2. 07 Tertiary education gross enrollment rate%..%112.12.2 2. 08 Quality of management schools*..*51.4.5 2. 09 Gov't procurement of advanced tech*..

18.0.08 4. 02 Fixed broadband Internet tariffs, PPP $/month 104.45.42 4. 03 Internet & telephony competition, 0 2 (best...

*46.4.2 5. 02 Quality of math & science education*..*62.4.2 5. 03 Secondary education gross enrollment rate,%114.58.2 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*75.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*84.3.9 10.02 Internet access in schools*..

92.0.11 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.96.3.6 Networked Readiness Index 2013 (out of 144)..95.3.5 A. Environment subindex...

Political and regulatory environment...41.4.2 2nd pillar: Business and innovation environment...66.4.3 B. Readiness subindex...

109.3.9 3rd pillar: Infrastructure and digital content...124.2.5 4th pillar: Affordability...64.5.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 149 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*106.3.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*67.5.0 2. 02 Venture capital availability*..

*146.1.7 2. 03 Total tax rate,%profits...100.44.0 2. 04 No. days to start a business...

70.14 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*87.4.8 2. 07 Tertiary education gross enrollment rate%..%4...91.4 2. 08 Quality of management schools*..

43.25.15 4. 03 Internet & telephony competition, 0 2 (best...80.1.80 5th pillar: Skills 5. 01 Quality of educational system*..

*112.3.1 5. 02 Quality of math & science education*..*58.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*129.3.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*109.3.6 10.02 Internet access in schools*..

44.0.34 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.74.3.9 Networked Readiness Index 2013 (out of 144)..64.3.9 A. Environment subindex...

Political and regulatory environment...114.3.2 2nd pillar: Business and innovation environment...64.4.3 B. Readiness subindex...

62.5.0 3rd pillar: Infrastructure and digital content...40.5.0 4th pillar: Affordability...102.4.6 5th pillar: Skills...

Country/Economy Profiles 150 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*143.2.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*48.5.3 2. 02 Venture capital availability*..

*60.2.8 2. 03 Total tax rate,%profits...89.40.9 2. 04 No. days to start a business...

94.20 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*53.5.2 2. 07 Tertiary education gross enrollment rate%..%99.17.9 2. 08 Quality of management schools*..*38.4.8 2. 09 Gov't procurement of advanced tech*..

70.30.78 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*135.2.6 5. 02 Quality of math & science education*..*139.2.4 5. 03 Secondary education gross enrollment rate,%110.65.1 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*58.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*75.4.1 10.02 Internet access in schools*..

59.0.24 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.101.3.5 Networked Readiness Index 2013 (out of 144)..102.3.4 A. Environment subindex...

Political and regulatory environment...123.3.0 2nd pillar: Business and innovation environment...74.4.2 B. Readiness subindex...

107.3.9 3rd pillar: Infrastructure and digital content...100.3.3 4th pillar: Affordability...78.5.2 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 151 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*139.2.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*140.3.5 2. 02 Venture capital availability*..

*141.1.8 2. 03 Total tax rate,%profits...146.91.2 2. 04 No. days to start a business...

81.16 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*132.4.1 2. 07 Tertiary education gross enrollment rate%..%123.8.8 2. 08 Quality of management schools*..*144.2.5 2. 09 Gov't procurement of advanced tech*..

36.0.14 4. 02 Fixed broadband Internet tariffs, PPP $/month 145 2, 049.86 4. 03 Internet & telephony competition, 0 2 (best...

*139.2.6 5. 02 Quality of math & science education*..*111.3.3 5. 03 Secondary education gross enrollment rate,%131.38.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*136.3.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*135.3.1 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.145.2.5 Networked Readiness Index 2013 (out of 144)..140.2.6 A. Environment subindex...

Political and regulatory environment...139.2.6 2nd pillar: Business and innovation environment...144.2.9 B. Readiness subindex...

139.2.6 3rd pillar: Infrastructure and digital content...134.2.0 4th pillar: Affordability...122.3.7 5th pillar: Skills...

Country/Economy Profiles 152 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*68.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*73.4.9 2. 02 Venture capital availability*..

*38.3.2 2. 03 Total tax rate,%profits...51.32.5 2. 04 No. days to start a business...

96.20 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*69.5.0 2. 07 Tertiary education gross enrollment rate%..%110.12.9 2. 08 Quality of management schools*..*50.4.5 2. 09 Gov't procurement of advanced tech*..

35.22.82 4. 03 Internet & telephony competition, 0 2 (best...139.0.50 5th pillar: Skills 5. 01 Quality of educational system*..

*49.4.1 5. 02 Quality of math & science education*..*53.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*93.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*68.4.3 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.88.3.8 Networked Readiness Index 2013 (out of 144)..100.3.4 A. Environment subindex...

Political and regulatory environment...64.3.8 2nd pillar: Business and innovation environment...71.4.2 B. Readiness subindex...

80.4.6 3rd pillar: Infrastructure and digital content...98.3.3 4th pillar: Affordability...70.5.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 153 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*147.2.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*128.3.9 2. 02 Venture capital availability*..

*135.1.9 2. 03 Total tax rate,%profits...83.40.4 2. 04 No. days to start a business...

143.97 2. 05 No. procedures to start a business...133.12 2. 06 Intensity of local competition*..

*140.3.7 2. 07 Tertiary education gross enrollment rate%..%n/a n/a 2. 08 Quality of management schools*..

54.0.18 4. 02 Fixed broadband Internet tariffs, PPP $/month 126.72.32 4. 03 Internet & telephony competition, 0 2 (best...

*142.2.3 5. 02 Quality of math & science education*..*120.3.0 5. 03 Secondary education gross enrollment rate%.

Economic impacts 9. 01 Impact of ICTS on new services & products*..*139.3.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*141.2.9 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.143.2.5 Networked Readiness Index 2013 (out of 144)..141.2.6 A. Environment subindex...

Political and regulatory environment...144.2.6 2nd pillar: Business and innovation environment...141.3.1 B. Readiness subindex...

140.2.6 3rd pillar: Infrastructure and digital content...142.1.6 4th pillar: Affordability...108.4.1 5th pillar: Skills...

Country/Economy Profiles 154 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*121.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*93.4.5 2. 02 Venture capital availability*..

*82.2.5 2. 03 Total tax rate,%profits...78.39.2 2. 04 No. days to start a business...

70.14 2. 05 No. procedures to start a business...137.13 2. 06 Intensity of local competition*..

*104.4.6 2. 07 Tertiary education gross enrollment rate%..%95.20.6 2. 08 Quality of management schools*..*123.3.4 2. 09 Gov't procurement of advanced tech*..

83.34.71 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*141.2.4 5. 02 Quality of math & science education*..*144.2.2 5. 03 Secondary education gross enrollment rate,%102.73.1 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*109.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*115.3.5 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.116.3.2 Networked Readiness Index 2013 (out of 144)..109.3.3 A. Environment subindex...

Political and regulatory environment...128.2.9 2nd pillar: Business and innovation environment...118.3.7 B. Readiness subindex...

108.3.9 3rd pillar: Infrastructure and digital content...115.2.8 4th pillar: Affordability...77.5.2 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 155 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*42.4.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*11.6.3 2. 02 Venture capital availability*..

*1...4. 6 2. 03 Total tax rate,%profits...19.22.9 2. 04 No. days to start a business...

5...3 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*7...5. 9 2. 07 Tertiary education gross enrollment rate%..%39.60.1 2. 08 Quality of management schools*..

66.30.08 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*22.4.8 5. 02 Quality of math & science education*..*10.5.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*19.5.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*14.5.5 10.02 Internet access in schools*..

n/a n/a Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.8.5.6 Networked Readiness Index 2013 (out of 144)..14.5.4 A. Environment subindex...

Political and regulatory environment...11.5.4 2nd pillar: Business and innovation environment...2...5. 7 B. Readiness subindex...

12.6.1 3rd pillar: Infrastructure and digital content...26.5.9 4th pillar: Affordability...22.6.4 5th pillar: Skills...

Country/Economy Profiles 156 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*64.3.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*57.5.2 2. 02 Venture capital availability*..

*122.2.1 2. 03 Total tax rate,%profits...118.49.7 2. 04 No. days to start a business...

15.5 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*43.5.3 2. 07 Tertiary education gross enrollment rate%..%42.59.5 2. 08 Quality of management schools*..*68.4.3 2. 09 Gov't procurement of advanced tech*..

78.0.27 4. 02 Fixed broadband Internet tariffs, PPP $/month 107.48.58 4. 03 Internet & telephony competition, 0 2 (best...

*93.3.4 5. 02 Quality of math & science education*..*38.4.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*65.4.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*83.4.0 10.02 Internet access in schools*..

36.0.45 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.47.4.3 Networked Readiness Index 2013 (out of 144)..44.4.3 A. Environment subindex...

Political and regulatory environment...54.4.0 2nd pillar: Business and innovation environment...56.4.4 B. Readiness subindex...

67.4.9 3rd pillar: Infrastructure and digital content...64.4.4 4th pillar: Affordability...94.4.8 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 157 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*60.3.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*7...6. 4 2. 02 Venture capital availability*..

*68.2.7 2. 03 Total tax rate,%profits...41.29.9 2. 04 No. days to start a business...

12.5 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*83.4.8 2. 07 Tertiary education gross enrollment rate%..%10.80.9 2. 08 Quality of management schools*..*22.5.2 2. 09 Gov't procurement of advanced tech*..

50.26.18 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*16.5.1 5. 02 Quality of math & science education*..*24.4.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*31.5.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*15.5.5 10.02 Internet access in schools*..

77.0.16 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.19.5.3 Networked Readiness Index 2013 (out of 144)..17.5.3 A. Environment subindex...

Political and regulatory environment...27.4.8 2nd pillar: Business and innovation environment...19.5.2 B. Readiness subindex...

2...6. 4 3rd pillar: Infrastructure and digital content...2...6. 9 4th pillar: Affordability...

Country/Economy Profiles 158 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*61.3.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*58.5.2 2. 02 Venture capital availability*..

*27.3.3 2. 03 Total tax rate,%profits...134.62.8 2. 04 No. days to start a business...

108.27 2. 05 No. procedures to start a business...133.12 2. 06 Intensity of local competition*..

*24.5.6 2. 07 Tertiary education gross enrollment rate%..%92.23.3 2. 08 Quality of management schools*..*30.5.0 2. 09 Gov't procurement of advanced tech*..

4...13.45 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*33.4.4 5. 02 Quality of math & science education*..*32.4.7 5. 03 Secondary education gross enrollment rate,%105.68.5 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*40.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*63.4.3 10.02 Internet access in schools*..

71.0.18 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.83.3.8 Networked Readiness Index 2013 (out of 144)..68.3.9 A. Environment subindex...

Political and regulatory environment...73.3.6 2nd pillar: Business and innovation environment...103.3.9 B. Readiness subindex...

85.4.6 3rd pillar: Infrastructure and digital content...119.2.7 4th pillar: Affordability...1...7. 0 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 159 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*57.3.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*60.5.1 2. 02 Venture capital availability*..

*17.3.7 2. 03 Total tax rate,%profits...49.32.2 2. 04 No. days to start a business...

131.48 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*66.5.0 2. 07 Tertiary education gross enrollment rate%..%84.27.2 2. 08 Quality of management schools*..*58.4.4 2. 09 Gov't procurement of advanced tech*..

56.28.48 4. 03 Internet & telephony competition, 0 2 (best...84.1.76 5th pillar: Skills 5. 01 Quality of educational system*..

*36.4.3 5. 02 Quality of math & science education*..*35.4.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*38.4.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*69.4.2 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.64.4.0 Networked Readiness Index 2013 (out of 144)..76.3.8 A. Environment subindex...

Political and regulatory environment...68.3.7 2nd pillar: Business and innovation environment...62.4.4 B. Readiness subindex...

65.4.9 3rd pillar: Infrastructure and digital content...85.3.6 4th pillar: Affordability...37.6.0 5th pillar: Skills...

Country/Economy Profiles 160 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*59.3.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*121.4.0 2. 02 Venture capital availability*..

*139.1.8 2. 03 Total tax rate,%profits...101.44.1 2. 04 No. days to start a business...

81.16 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*121.4.3 2. 07 Tertiary education gross enrollment rate%..%48.55.2 2. 08 Quality of management schools*..*95.3.8 2. 09 Gov't procurement of advanced tech*..

61.0.21 4. 02 Fixed broadband Internet tariffs, PPP $/month 124.69.52 4. 03 Internet & telephony competition, 0 2 (best...

*103.3.2 5. 02 Quality of math & science education*..*40.4.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*106.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*95.3.8 10.02 Internet access in schools*..

71.0.18 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.104.3.4 Networked Readiness Index 2013 (out of 144)..101.3.4 A. Environment subindex...

Political and regulatory environment...86.3.5 2nd pillar: Business and innovation environment...86.4.0 B. Readiness subindex...

110.3.9 3rd pillar: Infrastructure and digital content...103.3.1 4th pillar: Affordability...118.3.7 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 161 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*28.4.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*30.5.9 2. 02 Venture capital availability*..

*69.2.7 2. 03 Total tax rate,%profits...25.25.7 2. 04 No. days to start a business...

53.10 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*42.5.3 2. 07 Tertiary education gross enrollment rate%..%21.73.5 2. 08 Quality of management schools*..*19.5.3 2. 09 Gov't procurement of advanced tech*..

68.30.56 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*5...5. 5 5. 02 Quality of math & science education*..*25.4.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*14.5.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*44.4.7 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.26.5.1 Networked Readiness Index 2013 (out of 144)..27.5.1 A. Environment subindex...

Political and regulatory environment...13.5.3 2nd pillar: Business and innovation environment...16.5.3 B. Readiness subindex...

26.5.6 3rd pillar: Infrastructure and digital content...19.6.2 4th pillar: Affordability...98.4.7 5th pillar: Skills...

Country/Economy Profiles 162 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*51.4.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*17.6.2 2. 02 Venture capital availability*..

*8...4. 2 2. 03 Total tax rate,%profits...41.29.9 2. 04 No. days to start a business...

70.14 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*95.4.7 2. 07 Tertiary education gross enrollment rate%..%33.62.4 2. 08 Quality of management schools*..*42.4.7 2. 09 Gov't procurement of advanced tech*..

2...8. 39 4. 03 Internet & telephony competition, 0 2 (best...84.1.76 5th pillar:

*56.4.0 5. 02 Quality of math & science education*..*78.4.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*26.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*22.5.3 10.02 Internet access in schools*..

7...0. 89 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.15.5.4 Networked Readiness Index 2013 (out of 144)..15.5.4 A. Environment subindex...

Political and regulatory environment...28.4.7 2nd pillar: Business and innovation environment...14.5.3 B. Readiness subindex...

20.5.8 3rd pillar: Infrastructure and digital content...29.5.7 4th pillar: Affordability...35.6.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 163 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*128.2.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*69.5.0 2. 02 Venture capital availability*..

*138.1.8 2. 03 Total tax rate,%profits...138.65.8 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*73.5.0 2. 07 Tertiary education gross enrollment rate%..%31.63.9 2. 08 Quality of management schools*..*31.5.0 2. 09 Gov't procurement of advanced tech*..

46.25.91 4. 03 Internet & telephony competition, 0 2 (best...89.1.67 5th pillar: Skills 5. 01 Quality of educational system*..

*72.3.6 5. 02 Quality of math & science education*..*61.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*111.3.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*107.3.6 10.02 Internet access in schools*..

55.0.26 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.58.4.2 Networked Readiness Index 2013 (out of 144)..50.4.2 A. Environment subindex...

Political and regulatory environment...99.3.4 2nd pillar: Business and innovation environment...76.4.1 B. Readiness subindex...

33.5.5 3rd pillar: Infrastructure and digital content...42.4.9 4th pillar: Affordability...32.6.1 5th pillar: Skills...

Country/Economy Profiles 164 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*90.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*42.5.5 2. 02 Venture capital availability*..

*130.1.9 2. 03 Total tax rate,%profits...103.44.3 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*55.5.2 2. 07 Tertiary education gross enrollment rate%..%85.26.0 2. 08 Quality of management schools*..*69.4.3 2. 09 Gov't procurement of advanced tech*..

69.0.23 4. 02 Fixed broadband Internet tariffs, PPP $/month 105.47.09 4. 03 Internet & telephony competition, 0 2 (best...

*66.3.7 5. 02 Quality of math & science education*..*115.3.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*85.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*94.3.8 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.86.3.8 Networked Readiness Index 2013 (out of 144)..85.3.7 A. Environment subindex...

Political and regulatory environment...60.3.8 2nd pillar: Business and innovation environment...80.4.1 B. Readiness subindex...

88.4.5 3rd pillar: Infrastructure and digital content...79.3.8 4th pillar: Affordability...89.5.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 165 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*30.4.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*14.6.3 2. 02 Venture capital availability*..

*39.3.1 2. 03 Total tax rate,%profits...118.49.7 2. 04 No. days to start a business...

100.22 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*1...6. 2 2. 07 Tertiary education gross enrollment rate%..%40.59.9 2. 08 Quality of management schools*..

23.20.01 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*50.4.1 5. 02 Quality of math & science education*..*34.4.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*20.5.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*32.5.1 10.02 Internet access in schools*..

11.0.74 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.16.5.4 Networked Readiness Index 2013 (out of 144)..21.5.2 A. Environment subindex...

Political and regulatory environment...16.5.2 2nd pillar: Business and innovation environment...40.4.8 B. Readiness subindex...

19.5.8 3rd pillar: Infrastructure and digital content...21.6.1 4th pillar: Affordability...54.5.7 5th pillar: Skills...

Country/Economy Profiles 166 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*77.3.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*36.5.7 2. 02 Venture capital availability*..

*45.3.0 2. 03 Total tax rate,%profits...37.28.9 2. 04 No. days to start a business...

63.12 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*44.5.3 2. 07 Tertiary education gross enrollment rate%..%66.39.9 2. 08 Quality of management schools*..*47.4.6 2. 09 Gov't procurement of advanced tech*..

36.22.95 4. 03 Internet & telephony competition, 0 2 (best...60.1.94 5th pillar: Skills 5. 01 Quality of educational system*..

*27.4.6 5. 02 Quality of math & science education*..*30.4.8 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*35.4.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*39.4.9 10.02 Internet access in schools*..

92.0.11 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.44.4.4 Networked Readiness Index 2013 (out of 144)..47.4.2 A. Environment subindex...

Political and regulatory environment...44.4.2 2nd pillar: Business and innovation environment...41.4.7 B. Readiness subindex...

48.5.2 3rd pillar: Infrastructure and digital content...88.3.5 4th pillar: Affordability...6...6. 6 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 167 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*41.4.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*88.4.6 2. 02 Venture capital availability*..

*72.2.6 2. 03 Total tax rate,%profits...36.28.6 2. 04 No. days to start a business...

63.12 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*120.4.3 2. 07 Tertiary education gross enrollment rate%..%61.44.5 2. 08 Quality of management schools*..*96.3.8 2. 09 Gov't procurement of advanced tech*..

8...14.60 4. 03 Internet & telephony competition, 0 2 (best...69.1.87 5th pillar: Skills 5. 01 Quality of educational system*..

*88.3.4 5. 02 Quality of math & science education*..*75.4.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*80.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*59.4.4 10.02 Internet access in schools*..

3...0. 95 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.38.4.6 Networked Readiness Index 2013 (out of 144)..43.4.3 A. Environment subindex...

Political and regulatory environment...61.3.8 2nd pillar: Business and innovation environment...58.4.4 B. Readiness subindex...

31.5.6 3rd pillar: Infrastructure and digital content...58.4.5 4th pillar: Affordability...2...6. 9 5th pillar:

Country/Economy Profiles 168 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*50.4.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*71.5.0 2. 02 Venture capital availability*..

*47.3.0 2. 03 Total tax rate,%profits...102.44.2 2. 04 No. days to start a business...

114.32 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*35.5.4 2. 07 Tertiary education gross enrollment rate%..%141.4.0 2. 08 Quality of management schools*..*57.4.4 2. 09 Gov't procurement of advanced tech*..

21.0.09 4. 02 Fixed broadband Internet tariffs, PPP $/month 119.65.18 4. 03 Internet & telephony competition, 0 2 (best...

*44.4.2 5. 02 Quality of math & science education*..*95.3.8 5. 03 Secondary education gross enrollment rate,%112.60.1 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*41.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*62.4.3 10.02 Internet access in schools*..

107.0.05 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.92.3.7 Networked Readiness Index 2013 (out of 144)..92.3.5 A. Environment subindex...

Political and regulatory environment...71.3.7 2nd pillar: Business and innovation environment...110.3.8 B. Readiness subindex...

99.4.1 3rd pillar: Infrastructure and digital content...94.3.4 4th pillar: Affordability...97.4.7 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 169 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*119.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*27.5.9 2. 02 Venture capital availability*..

*115.2.1 2. 03 Total tax rate,%profits...33.27.9 2. 04 No. days to start a business...

19.6 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*8...5. 9 2. 07 Tertiary education gross enrollment rate%..%1...100.8 2. 08 Quality of management schools*..

88.36.31 4. 03 Internet & telephony competition, 0 2 (best...87.1.75 5th pillar: Skills 5. 01 Quality of educational system*..

*64.3.8 5. 02 Quality of math & science education*..*20.5.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*2...5. 7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*12.5.7 10.02 Internet access in schools*..

1...1. 00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.10.5.5 Networked Readiness Index 2013 (out of 144)..11.5.5 A. Environment subindex...

Political and regulatory environment...42.4.2 2nd pillar: Business and innovation environment...20.5.2 B. Readiness subindex...

17.5.9 3rd pillar: Infrastructure and digital content...13.6.4 4th pillar: Affordability...57.5.7 5th pillar: Skills...

Country/Economy Profiles 170 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*89.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*64.5.0 2. 02 Venture capital availability*..

*71.2.6 2. 03 Total tax rate,%profits...4...12.4 2. 04 No. days to start a business...

114.32 2. 05 No. procedures to start a business...133.12 2. 06 Intensity of local competition*..

*110.4.5 2. 07 Tertiary education gross enrollment rate%..%93.22.3 2. 08 Quality of management schools*..*92.3.9 2. 09 Gov't procurement of advanced tech*..

30.21.37 4. 03 Internet & telephony competition, 0 2 (best...142.0.25 5th pillar: Skills 5. 01 Quality of educational system*..

*106.3.1 5. 02 Quality of math & science education*..*99.3.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*135.3.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*78.4.0 10.02 Internet access in schools*..

71.0.18 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.72.4.0 Networked Readiness Index 2013 (out of 144)..62.3.9 A. Environment subindex...

Political and regulatory environment...75.3.6 2nd pillar: Business and innovation environment...81.4.1 B. Readiness subindex...

64.5.0 3rd pillar: Infrastructure and digital content...52.4.7 4th pillar: Affordability...76.5.2 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 171 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*132.2.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*138.3.6 2. 02 Venture capital availability*..

*133.1.9 2. 03 Total tax rate,%profits...54.33.4 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*124.4.3 2. 07 Tertiary education gross enrollment rate%..%64.41.3 2. 08 Quality of management schools*..*139.2.7 2. 09 Gov't procurement of advanced tech*..

41.0.15 4. 02 Fixed broadband Internet tariffs, PPP $/month 138.114.69 4. 03 Internet & telephony competition, 0 2 (best...

*123.2.7 5. 02 Quality of math & science education*..*122.3.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*138.3.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*140.3.0 10.02 Internet access in schools*..

52.0.29 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.118.3.2 Networked Readiness Index 2013 (out of 144)..118.3.1 A. Environment subindex...

Political and regulatory environment...131.2.9 2nd pillar: Business and innovation environment...99.3.9 B. Readiness subindex...

106.4.0 3rd pillar: Infrastructure and digital content...96.3.4 4th pillar: Affordability...116.3.8 5th pillar: Skills...

Country/Economy Profiles 172 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*27.4.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*112.4.2 2. 02 Venture capital availability*..

*66.2.7 2. 03 Total tax rate,%profits...28.26.8 2. 04 No. days to start a business...

141.92 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*56.5.2 2. 07 Tertiary education gross enrollment rate%..%102.17.1 2. 08 Quality of management schools*..*82.4.1 2. 09 Gov't procurement of advanced tech*..

59.0.21 4. 02 Fixed broadband Internet tariffs, PPP $/month 142.209.78 4. 03 Internet & telephony competition, 0 2 (best...

*57.4.0 5. 02 Quality of math & science education*..*90.3.8 5. 03 Secondary education gross enrollment rate,%125.46.5 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*73.4.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*73.4.2 10.02 Internet access in schools*..

n/a n/A a. Environment subindex...66.4.0 1st pillar: Political and regulatory environment...50.4.1 2nd pillar:

Business and innovation environment...97.3.9 B. Readiness subindex...129.3.0 3rd pillar: Infrastructure and digital content...

125.2.5 4th pillar: Affordability...130.3.1 5th pillar: Skills...118.3.5 C. Usage subindex...112.3.1 6th pillar:

Country/Economy Profiles The Global Information technology Report 2014 173 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*82.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*45.5.3 2. 02 Venture capital availability*..

*58.2.8 2. 03 Total tax rate,%profits...68.35.9 2. 04 No. days to start a business...

67.13 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*34.5.4 2. 07 Tertiary education gross enrollment rate%..%28.67.3 2. 08 Quality of management schools*..*59.4.4 2. 09 Gov't procurement of advanced tech*..

22.19.73 4. 03 Internet & telephony competition, 0 2 (best...82.1.77 5th pillar: Skills 5. 01 Quality of educational system*..

*68.3.7 5. 02 Quality of math & science education*..*33.4.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*68.4.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*54.4.5 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.39.4.6 Networked Readiness Index 2013 (out of 144)..41.4.4 A. Environment subindex...

Political and regulatory environment...53.4.0 2nd pillar: Business and innovation environment...32.4.9 B. Readiness subindex...

29.5.6 3rd pillar: Infrastructure and digital content...41.5.0 4th pillar: Affordability...26.6.2 5th pillar: Skills...

Country/Economy Profiles 174 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*145.2.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*86.4.6 2. 02 Venture capital availability*..

*62.2.7 2. 03 Total tax rate,%profits...45.30.2 2. 04 No. days to start a business...

51.9 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*25.5.5 2. 07 Tertiary education gross enrollment rate%..%58.46.3 2. 08 Quality of management schools*..*13.5.4 2. 09 Gov't procurement of advanced tech*..

49.26.07 4. 03 Internet & telephony competition, 0 2 (best...138.0.55 5th pillar: Skills 5. 01 Quality of educational system*..

*13.5.2 5. 02 Quality of math & science education*..*4...5. 8 5. 03 Secondary education gross enrollment rate,%100.74.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*134.3.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*145.2.7 10.02 Internet access in schools*..

47.0.32 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.97.3.6 Networked Readiness Index 2013 (out of 144)..94.3.5 A. Environment subindex...

Political and regulatory environment...142.2.6 2nd pillar: Business and innovation environment...48.4.6 B. Readiness subindex...

79.4.6 3rd pillar: Infrastructure and digital content...77.3.9 4th pillar: Affordability...99.4.6 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 175 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*53.3.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*132.3.7 2. 02 Venture capital availability*..

*81.2.5 2. 03 Total tax rate,%profits...9...16.0 2. 04 No. days to start a business...

112.29 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*94.4.7 2. 07 Tertiary education gross enrollment rate%..%117.10.8 2. 08 Quality of management schools*..*122.3.4 2. 09 Gov't procurement of advanced tech*..

123.0.46 4. 02 Fixed broadband Internet tariffs, PPP $/month 139.122.24 4. 03 Internet & telephony competition, 0 2 (best...

*73.3.6 5. 02 Quality of math & science education*..*105.3.4 5. 03 Secondary education gross enrollment rate,%118.51.7 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*142.3.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*136.3.1 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.133.2.9 Networked Readiness Index 2013 (out of 144)..138.2.7 A. Environment subindex...

Political and regulatory environment...90.3.5 2nd pillar: Business and innovation environment...108.3.8 B. Readiness subindex...

130.3.0 3rd pillar: Infrastructure and digital content...131.2.4 4th pillar: Affordability...138.2.7 5th pillar: Skills...

Country/Economy Profiles 176 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*71.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*136.3.6 2. 02 Venture capital availability*..

*63.2.7 2. 03 Total tax rate,%profits...27.26.6 2. 04 No. days to start a business...

12.5 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*103.4.6 2. 07 Tertiary education gross enrollment rate%..%97.19.4 2. 08 Quality of management schools*..*117.3.5 2. 09 Gov't procurement of advanced tech*..

1...0. 00 4. 02 Fixed broadband Internet tariffs, PPP $/month. n/a n/a 4. 03 Internet & telephony competition, 0

*96.3.4 5. 02 Quality of math & science education*..*125.2.9 5. 03 Secondary education gross enrollment rate,%127.45.2 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*133.3.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*119.3.5 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.121.3.2 Networked Readiness Index 2013 (out of 144)..97.3.5 A. Environment subindex...

Political and regulatory environment...92.3.5 2nd pillar: Business and innovation environment...75.4.2 B. Readiness subindex...

114.3.7 3rd pillar: Infrastructure and digital content...145.1.6 4th pillar: Affordability...5...6. 8 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 177 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*126.2.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*141.3.4 2. 02 Venture capital availability*..

*128.2.0 2. 03 Total tax rate,%profits...47.31.6 2. 04 No. days to start a business...

120.35 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*139.3.7 2. 07 Tertiary education gross enrollment rate%..%36.60.9 2. 08 Quality of management schools*..*146.2.2 2. 09 Gov't procurement of advanced tech*..

n/a n/a 4. 02 Fixed broadband Internet tariffs, PPP $/month 123.66.89 4. 03 Internet & telephony competition, 0 2 (best...

*148.1.9 5. 02 Quality of math & science education*..*130.2.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*148.2.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*147.2.6 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.138.2.7 Networked Readiness Index 2013 (out of 144)..132.2.8 A. Environment subindex...

Political and regulatory environment...141.2.6 2nd pillar: Business and innovation environment...116.3.7 B. Readiness subindex...

122.3.2 3rd pillar: Infrastructure and digital content...84.3.6 4th pillar: Affordability...145.1.7 5th pillar: Skills...

Country/Economy Profiles 178 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*87.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*38.5.7 2. 02 Venture capital availability*..

*84.2.5 2. 03 Total tax rate,%profits...96.43.1 2. 04 No. days to start a business...

32.7 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*36.5.4 2. 07 Tertiary education gross enrollment rate%..%14.76.6 2. 08 Quality of management schools*..*60.4.4 2. 09 Gov't procurement of advanced tech*..

20.19.13 4. 03 Internet & telephony competition, 0 2 (best...63.1.92 5th pillar: Skills 5. 01 Quality of educational system*..

*59.4.0 5. 02 Quality of math & science education*..*16.5.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*32.5.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*37.5.0 10.02 Internet access in schools*..

30.0.53 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.31.4.8 Networked Readiness Index 2013 (out of 144)..32.4.7 A. Environment subindex...

Political and regulatory environment...52.4.0 2nd pillar: Business and innovation environment...37.4.8 B. Readiness subindex...

24.5.7 3rd pillar: Infrastructure and digital content...45.4.9 4th pillar: Affordability...12.6.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 179 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*7...5. 4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*10.6.3 2. 02 Venture capital availability*..

*13.4.0 2. 03 Total tax rate,%profits...13.20.7 2. 04 No. days to start a business...

89.19 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*59.5.1 2. 07 Tertiary education gross enrollment rate%..%98.18.2 2. 08 Quality of management schools*..*55.4.5 2. 09 Gov't procurement of advanced tech*..

72.31.70 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*34.4.4 5. 02 Quality of math & science education*..*44.4.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*5...5. 6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*4...5. 9 10.02 Internet access in schools*..

38.0.39 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.11.5.5 Networked Readiness Index 2013 (out of 144)..16.5.4 A. Environment subindex...

Political and regulatory environment...4...5. 7 2nd pillar: Business and innovation environment...29.4.9 B. Readiness subindex...

18.5.9 3rd pillar: Infrastructure and digital content...17.6.3 4th pillar: Affordability...56.5.7 5th pillar: Skills...

Country/Economy Profiles 180 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*52.3.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*80.4.7 2. 02 Venture capital availability*..

*90.2.5 2. 03 Total tax rate,%profits...1...8. 2 2. 04 No. days to start a business...

2...2 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*85.4.8 2. 07 Tertiary education gross enrollment rate%..%65.40.8 2. 08 Quality of management schools*..*99.3.8 2. 09 Gov't procurement of advanced tech*..

74.32.42 4. 03 Internet & telephony competition, 0 2 (best...130.0.91 5th pillar: Skills 5. 01 Quality of educational system*..

*70.3.7 5. 02 Quality of math & science education*..*51.4.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*81.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*49.4.6 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.57.4.2 Networked Readiness Index 2013 (out of 144)..67.3.9 A. Environment subindex...

Political and regulatory environment...67.3.7 2nd pillar: Business and innovation environment...46.4.7 B. Readiness subindex...

71.4.9 3rd pillar: Infrastructure and digital content...61.4.4 4th pillar: Affordability...88.5.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 181 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*130.2.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*109.4.3 2. 02 Venture capital availability*..

*89.2.5 2. 03 Total tax rate,%profits...67.35.8 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*82.4.8 2. 07 Tertiary education gross enrollment rate%..%140.4.1 2. 08 Quality of management schools*..*87.4.0 2. 09 Gov't procurement of advanced tech*..

130.0.53 4. 02 Fixed broadband Internet tariffs, PPP $/month 140.126.42 4. 03 Internet & telephony competition, 0 2 (best...

*117.3.0 5. 02 Quality of math & science education*..*82.4.0 5. 03 Secondary education gross enrollment rate,%132.38.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*114.3.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*116.3.5 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.139.2.7 Networked Readiness Index 2013 (out of 144)..137.2.7 A. Environment subindex...

Political and regulatory environment...129.2.9 2nd pillar: Business and innovation environment...94.4.0 B. Readiness subindex...

144.2.3 3rd pillar: Infrastructure and digital content...144.1.6 4th pillar: Affordability...141.2.4 5th pillar: Skills...

Country/Economy Profiles 182 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*84.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*127.3.9 2. 02 Venture capital availability*..

*96.2.4 2. 03 Total tax rate,%profits...61.34.9 2. 04 No. days to start a business...

129.40 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*125.4.3 2. 07 Tertiary education gross enrollment rate%..%147.0.8 2. 08 Quality of management schools*..*124.3.3 2. 09 Gov't procurement of advanced tech*..

112.0.39 4. 02 Fixed broadband Internet tariffs, PPP $/month 130.84.90 4. 03 Internet & telephony competition, 0 2 (best...

*92.3.4 5. 02 Quality of math & science education*..*113.3.2 5. 03 Secondary education gross enrollment rate,%138.34.2 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*115.3.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*114.3.5 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.132.2.9 Networked Readiness Index 2013 (out of 144)..129.2.8 A. Environment subindex...

Political and regulatory environment...69.3.7 2nd pillar: Business and innovation environment...130.3.4 B. Readiness subindex...

136.2.7 3rd pillar: Infrastructure and digital content...126.2.4 4th pillar: Affordability...139.2.6 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 183 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*16.5.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*37.5.7 2. 02 Venture capital availability*..

*7...4. 2 2. 03 Total tax rate,%profits...69.36.3 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*32.5.4 2. 07 Tertiary education gross enrollment rate%..%73.37.1 2. 08 Quality of management schools*..*35.4.9 2. 09 Gov't procurement of advanced tech*..

82.34.65 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*19.5.0 5. 02 Quality of math & science education*..*27.4.9 5. 03 Secondary education gross enrollment rate,%108.66.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*13.5.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*20.5.3 10.02 Internet access in schools*..

31.0.50 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.30.4.8 Networked Readiness Index 2013 (out of 144)..30.4.8 A. Environment subindex...

Political and regulatory environment...25.4.8 2nd pillar: Business and innovation environment...24.5.1 B. Readiness subindex...

59.5.0 3rd pillar: Infrastructure and digital content...71.4.1 4th pillar: Affordability...48.5.9 5th pillar: Skills...

Country/Economy Profiles 184 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*108.3.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*84.4.6 2. 02 Venture capital availability*..

*99.2.3 2. 03 Total tax rate,%profits...116.49.5 2. 04 No. days to start a business...

58.11 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*111.4.5 2. 07 Tertiary education gross enrollment rate%..%129.7.5 2. 08 Quality of management schools*..*119.3.4 2. 09 Gov't procurement of advanced tech*..

108.0.36 4. 02 Fixed broadband Internet tariffs, PPP $/month 128.79.59 4. 03 Internet & telephony competition, 0 2 (best...

*122.2.9 5. 02 Quality of math & science education*..*126.2.9 5. 03 Secondary education gross enrollment rate,%120.50.6 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*63.4.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*71.4.2 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.127.3.0 Networked Readiness Index 2013 (out of 144)..122.3.0 A. Environment subindex...

Political and regulatory environment...111.3.2 2nd pillar: Business and innovation environment...119.3.7 B. Readiness subindex...

143.2.3 3rd pillar: Infrastructure and digital content...140.1.7 4th pillar: Affordability...135.2.8 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 185 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*18.4.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*22.6.1 2. 02 Venture capital availability*..

*37.3.2 2. 03 Total tax rate,%profits...90.41.0 2. 04 No. days to start a business...

128.40 2. 05 No. procedures to start a business...129.11 2. 06 Intensity of local competition*..

*4...6. 0 2. 07 Tertiary education gross enrollment rate%..%68.39.4 2. 08 Quality of management schools*..

42.24.81 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*8...5. 3 5. 02 Quality of math & science education*..*8...5. 5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*25.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*11.5.7 10.02 Internet access in schools*..

55.0.26 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.28.5.0 Networked Readiness Index 2013 (out of 144)..28.4.9 A. Environment subindex...

Political and regulatory environment...30.4.6 2nd pillar: Business and innovation environment...49.4.6 B. Readiness subindex...

23.5.7 3rd pillar: Infrastructure and digital content...18.6.3 4th pillar: Affordability...90.5.0 5th pillar: Skills...

Country/Economy Profiles 186 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*131.2.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*98.4.5 2. 02 Venture capital availability*..

*132.1.9 2. 03 Total tax rate,%profits...140.68.2 2. 04 No. days to start a business...

92.19 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*108.4.5 2. 07 Tertiary education gross enrollment rate%..%135.5.1 2. 08 Quality of management schools*..*143.2.5 2. 09 Gov't procurement of advanced tech*..

105.0.36 4. 02 Fixed broadband Internet tariffs, PPP $/month 108.48.94 4. 03 Internet & telephony competition, 0 2 (best...

*136.2.6 5. 02 Quality of math & science education*..*133.2.7 5. 03 Secondary education gross enrollment rate,%144.26.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*141.3.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*143.2.7 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.142.2.6 Networked Readiness Index 2013 (out of 144)..135.2.7 A. Environment subindex...

Political and regulatory environment...133.2.9 2nd pillar: Business and innovation environment...143.3.0 B. Readiness subindex...

133.2.8 3rd pillar: Infrastructure and digital content...139.1.7 4th pillar: Affordability...104.4.5 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 187 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*21.4.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*46.5.3 2. 02 Venture capital availability*..

*46.3.0 2. 03 Total tax rate,%profits...35.28.2 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*30.5.5 2. 07 Tertiary education gross enrollment rate%..%67.39.9 2. 08 Quality of management schools*..*61.4.4 2. 09 Gov't procurement of advanced tech*..

29.21.32 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*37.4.3 5. 02 Quality of math & science education*..*43.4.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*59.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*52.4.5 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.48.4.3 Networked Readiness Index 2013 (out of 144)..55.4.1 A. Environment subindex...

Political and regulatory environment...33.4.5 2nd pillar: Business and innovation environment...43.4.7 B. Readiness subindex...

47.5.2 3rd pillar: Infrastructure and digital content...76.3.9 4th pillar: Affordability...11.6.5 5th pillar: Skills...

Country/Economy Profiles 188 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*114.2.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*61.5.1 2. 02 Venture capital availability*..

*76.2.6 2. 03 Total tax rate,%profits...126.53.7 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*65.5.0 2. 07 Tertiary education gross enrollment rate%..%83.27.7 2. 08 Quality of management schools*..*65.4.3 2. 09 Gov't procurement of advanced tech*..

57.28.53 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*119.3.0 5. 02 Quality of math & science education*..*131.2.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*55.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*79.4.0 10.02 Internet access in schools*..

25.0.58 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.79.3.9 Networked Readiness Index 2013 (out of 144)..63.3.9 A. Environment subindex...

Political and regulatory environment...70.3.7 2nd pillar: Business and innovation environment...85.4.1 B. Readiness subindex...

94.4.3 3rd pillar: Infrastructure and digital content...81.3.7 4th pillar: Affordability...93.4.9 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 189 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*120.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*116.4.1 2. 02 Venture capital availability*..

*118.2.1 2. 03 Total tax rate,%profits...83.40.4 2. 04 No. days to start a business...

37.7 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*119.4.4 2. 07 Tertiary education gross enrollment rate%..%70.38.2 2. 08 Quality of management schools*..*133.3.2 2. 09 Gov't procurement of advanced tech*..

26.20.47 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*115.3.0 5. 02 Quality of math & science education*..*74.4.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*117.3.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*98.3.7 10.02 Internet access in schools*..

38.0.39 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.77.3.9 Networked Readiness Index 2013 (out of 144)..77.3.8 A. Environment subindex...

Political and regulatory environment...126.3.0 2nd pillar: Business and innovation environment...105.3.9 B. Readiness subindex...

55.5.1 3rd pillar: Infrastructure and digital content...60.4.4 4th pillar: Affordability...31.6.1 5th pillar: Skills...

Country/Economy Profiles 190 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*109.3.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*90.4.6 2. 02 Venture capital availability*..

*144.1.7 2. 03 Total tax rate,%profits...22.24.6 2. 04 No. days to start a business...

58.11 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*98.4.6 2. 07 Tertiary education gross enrollment rate%..%35.61.1 2. 08 Quality of management schools*..*136.2.9 2. 09 Gov't procurement of advanced tech*..

5...14.01 4. 03 Internet & telephony competition, 0 2 (best...95.1.56 5th pillar: Skills 5. 01 Quality of educational system*..

*137.2.6 5. 02 Quality of math & science education*..*68.4.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*92.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*81.4.0 10.02 Internet access in schools*..

24.0.61 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.61.4.1 Networked Readiness Index 2013 (out of 144)..59.4.0 A. Environment subindex...

Political and regulatory environment...98.3.4 2nd pillar: Business and innovation environment...57.4.4 B. Readiness subindex...

44.5.3 3rd pillar: Infrastructure and digital content...69.4.2 4th pillar: Affordability...7...6. 6 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 191 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*43.4.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*83.4.7 2. 02 Venture capital availability*..

*36.3.2 2. 03 Total tax rate,%profits...14.20.9 2. 04 No. days to start a business...

53.10 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*135.3.9 2. 07 Tertiary education gross enrollment rate%..%47.55.5 2. 08 Quality of management schools*..*36.4.8 2. 09 Gov't procurement of advanced tech*..

89.36.65 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*35.4.4 5. 02 Quality of math & science education*..*23.4.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*71.4.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*60.4.4 10.02 Internet access in schools*..

47.0.32 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.52.4.3 Networked Readiness Index 2013 (out of 144)..48.4.2 A. Environment subindex...

Political and regulatory environment...80.3.6 2nd pillar: Business and innovation environment...34.4.9 B. Readiness subindex...

61.5.0 3rd pillar: Infrastructure and digital content...46.4.8 4th pillar: Affordability...103.4.5 5th pillar: Skills...

Country/Economy Profiles 192 The Global Information technology Report 2014 Notes: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 Following a correction on the data for indicators 8. 02 Government online service Index and 10.04 E-participation Index,

the country profile for Morocco has been updated accordingly. 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage

3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*83.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*66.5.0 2. 02 Venture capital availability*..

*56.2.8 2. 03 Total tax rate,%profits...117.49.6 2. 04 No. days to start a business...

58.11 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*60.5.1 2. 07 Tertiary education gross enrollment rate%..%103.16.2 2. 08 Quality of management schools*..*45.4.6 2. 09 Gov't procurement of advanced tech*..

27.20.64 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*110.3.1 5. 02 Quality of math & science education*..*52.4.3 5. 03 Secondary education gross enrollment rate,%104.68.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*86.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*106.3.6 10.02 Internet access in schools*..

38.0.4 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.90.3.7 Networked Readiness Index 2013 (out of 144)..89.3.6 A. Environment subindex...

Political and regulatory environment...81.3.6 2nd pillar: Business and innovation environment...88.4.0 B. Readiness subindex...

95.4.3 3rd pillar: Infrastructure and digital content...93.3.4 4th pillar: Affordability...51.5.8 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 193 Notes: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 Country profile for Morocco initially reported.

Please see the previous page for the updated version. 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage

3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*83.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*66.5.0 2. 02 Venture capital availability*..

*56.2.8 2. 03 Total tax rate,%profits...117.49.6 2. 04 No. days to start a business...

58.11 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*60.5.1 2. 07 Tertiary education gross enrollment rate%..%103.16.2 2. 08 Quality of management schools*..*45.4.6 2. 09 Gov't procurement of advanced tech*..

27.20.64 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*110.3.1 5. 02 Quality of math & science education*..*52.4.3 5. 03 Secondary education gross enrollment rate,%104.68.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*86.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*106.3.6 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.99.3.6 Networked Readiness Index 2013 (out of 144)..89.3.6 A. Environment subindex...

Political and regulatory environment...81.3.6 2nd pillar: Business and innovation environment...88.4.0 B. Readiness subindex...

95.4.3 3rd pillar: Infrastructure and digital content...93.3.4 4th pillar: Affordability...51.5.8 5th pillar: Skills...

Country/Economy Profiles 194 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*70.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*104.4.4 2. 02 Venture capital availability*..

*121.2.1 2. 03 Total tax rate,%profits...75.37.5 2. 04 No. days to start a business...

68.13 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*126.4.2 2. 07 Tertiary education gross enrollment rate%..%137.4.9 2. 08 Quality of management schools*..*137.2.8 2. 09 Gov't procurement of advanced tech*..

76.0.26 4. 02 Fixed broadband Internet tariffs, PPP $/month 133.106.78 4. 03 Internet & telephony competition, 0 2 (best...

*129.2.7 5. 02 Quality of math & science education*..*137.2.6 5. 03 Secondary education gross enrollment rate,%146.25.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*122.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*129.3.3 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.137.2.8 Networked Readiness Index 2013 (out of 144)..133.2.8 A. Environment subindex...

Political and regulatory environment...113.3.2 2nd pillar: Business and innovation environment...126.3.5 B. Readiness subindex...

142.2.3 3rd pillar: Infrastructure and digital content...137.1.9 4th pillar: Affordability...132.3.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 195 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*93.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*148.2.5 2. 02 Venture capital availability*..

*148.1.5 2. 03 Total tax rate,%profits...113.48.9 2. 04 No. days to start a business...

139.72 2. 05 No. procedures to start a business...129.11 2. 06 Intensity of local competition*..

*97.4.6 2. 07 Tertiary education gross enrollment rate%..%108.13.8 2. 08 Quality of management schools*..*141.2.7 2. 09 Gov't procurement of advanced tech*..

n/a n/a 4. 02 Fixed broadband Internet tariffs, PPP $/month 134.108.18 4. 03 Internet & telephony competition, 0 2 (best...

*125.2.7 5. 02 Quality of math & science education*..*134.2.7 5. 03 Secondary education gross enrollment rate,%122.50.2 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*140.3.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*137.3.0 10.02 Internet access in schools*..

n/a n/A a. Environment subindex...146.2.7 1st pillar: Political and regulatory environment...137.2.7 2nd pillar:

Business and innovation environment...146.2.7 B. Readiness subindex...148.2.2 3rd pillar: Infrastructure and digital content...

136.1.9 4th pillar: Affordability...146.1.0 5th pillar: Skills...115.3.6 C. Usage subindex...146.2.2 6th pillar:

Country/Economy Profiles 196 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*40.4.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*52.5.2 2. 02 Venture capital availability*..

*88.2.5 2. 03 Total tax rate,%profits...16.21.8 2. 04 No. days to start a business...

137.66 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*99.4.6 2. 07 Tertiary education gross enrollment rate%..%121.9.3 2. 08 Quality of management schools*..*121.3.4 2. 09 Gov't procurement of advanced tech*..

70.0.24 4. 02 Fixed broadband Internet tariffs, PPP $/month 127.78.18 4. 03 Internet & telephony competition, 0 2 (best...

*118.3.0 5. 02 Quality of math & science education*..*128.2.9 5. 03 Secondary education gross enrollment rate,%111.64.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*94.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*97.3.7 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.105.3.4 Networked Readiness Index 2013 (out of 144)..111.3.3 A. Environment subindex...

Political and regulatory environment...37.4.4 2nd pillar: Business and innovation environment...112.3.8 B. Readiness subindex...

116.3.5 3rd pillar: Infrastructure and digital content...106.3.1 4th pillar: Affordability...125.3.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 197 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*137.2.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*120.4.0 2. 02 Venture capital availability*..

*102.2.3 2. 03 Total tax rate,%profits...46.31.5 2. 04 No. days to start a business...

85.17 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*109.4.5 2. 07 Tertiary education gross enrollment rate%..%106.14.5 2. 08 Quality of management schools*..*100.3.8 2. 09 Gov't procurement of advanced tech*..

9...14.72 4. 03 Internet & telephony competition, 0 2 (best...101.1.41 5th pillar: Skills 5. 01 Quality of educational system*..

*94.3.4 5. 02 Quality of math & science education*..*89.3.8 5. 03 Secondary education gross enrollment rate,%109.65.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*131.3.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*130.3.3 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.123.3.1 Networked Readiness Index 2013 (out of 144)..126.2.9 A. Environment subindex...

Political and regulatory environment...125.3.0 2nd pillar: Business and innovation environment...113.3.8 B. Readiness subindex...

111.3.8 3rd pillar: Infrastructure and digital content...141.1.7 4th pillar: Affordability...9...6. 5 5th pillar:

Country/Economy Profiles 198 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*14.5.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*9...6. 4 2. 02 Venture capital availability*..

*21.3.5 2. 03 Total tax rate,%profits...79.39.3 2. 04 No. days to start a business...

9...4 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*5...6. 0 2. 07 Tertiary education gross enrollment rate%..%15.76.4 2. 08 Quality of management schools*..

69.30.65 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*12.5.2 5. 02 Quality of math & science education*..*14.5.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*7...5. 5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*5...5. 8 10.02 Internet access in schools*..

A. Environment subindex...6...5. 5 1st pillar: Political and regulatory environment...8...5. 5 2nd pillar:

Business and innovation environment...5...5. 4 B. Readiness subindex...15.6.0 3rd pillar: Infrastructure and digital content...

14.6.4 4th pillar: Affordability...69.5.4 5th pillar: Skills...7...6. 1 C. Usage subindex...5...5. 9 6th pillar:

Country/Economy Profiles The Global Information technology Report 2014 199 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*4...5. 7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*21.6.1 2. 02 Venture capital availability*..

*18.3.6 2. 03 Total tax rate,%profits...59.34.6 2. 04 No. days to start a business...

1...1 2. 05 No. procedures to start a business...1...1 2. 06 Intensity of local competition*..

*31.5.4 2. 07 Tertiary education gross enrollment rate%..%11.80.8 2. 08 Quality of management schools*..*24.5.2 2. 09 Gov't procurement of advanced tech*..

138.0.62 4. 02 Fixed broadband Internet tariffs, PPP $/month 113.51.86 4. 03 Internet & telephony competition, 0 2 (best...

*11.5.2 5. 02 Quality of math & science education*..*12.5.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*17.5.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*17.5.4 10.02 Internet access in schools*..

25.0.58 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.20.5.3 Networked Readiness Index 2013 (out of 144)..20.5.2 A. Environment subindex...

Political and regulatory environment...2...5. 9 2nd pillar: Business and innovation environment...8...5. 4 B. Readiness subindex...

45.5.3 3rd pillar: Infrastructure and digital content...12.6.4 4th pillar: Affordability...127.3.2 5th pillar: Skills...

Country/Economy Profiles 200 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*99.3.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*133.3.7 2. 02 Venture capital availability*..

*29.3.3 2. 03 Total tax rate,%profits...137.64.9 2. 04 No. days to start a business...

123.36 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*136.3.8 2. 07 Tertiary education gross enrollment rate%..%100.17.9 2. 08 Quality of management schools*..*103.3.7 2. 09 Gov't procurement of advanced tech*..

144.0.91 4. 02 Fixed broadband Internet tariffs, PPP $/month 106.48.29 4. 03 Internet & telephony competition, 0 2 (best...

*107.3.1 5. 02 Quality of math & science education*..*118.3.1 5. 03 Secondary education gross enrollment rate,%103.68.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*126.3.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*111.3.6 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.124.3.1 Networked Readiness Index 2013 (out of 144)..125.2.9 A. Environment subindex...

Political and regulatory environment...103.3.3 2nd pillar: Business and innovation environment...136.3.3 B. Readiness subindex...

121.3.3 3rd pillar: Infrastructure and digital content...82.3.7 4th pillar: Affordability...140.2.5 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 201 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*88.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*87.4.6 2. 02 Venture capital availability*..

*101.2.3 2. 03 Total tax rate,%profits...56.33.8 2. 04 No. days to start a business...

111.28 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*76.4.9 2. 07 Tertiary education gross enrollment rate%..%118.10.4 2. 08 Quality of management schools*..*102.3.7 2. 09 Gov't procurement of advanced tech*..

51.0.18 4. 02 Fixed broadband Internet tariffs, PPP $/month 120.65.58 4. 03 Internet & telephony competition, 0 2 (best...

*113.3.1 5. 02 Quality of math & science education*..*117.3.1 5. 03 Secondary education gross enrollment rate,%129.43.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*56.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*104.3.7 10.02 Internet access in schools*..

71.0.18 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.112.3.3 Networked Readiness Index 2013 (out of 144)..113.3.3 A. Environment subindex...

Political and regulatory environment...112.3.2 2nd pillar: Business and innovation environment...106.3.9 B. Readiness subindex...

119.3.3 3rd pillar: Infrastructure and digital content...117.2.8 4th pillar: Affordability...107.4.4 5th pillar: Skills...

Country/Economy Profiles 202 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*8...5. 4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*3...6. 5 2. 02 Venture capital availability*..

*4...4. 3 2. 03 Total tax rate,%profits...86.40.7 2. 04 No. days to start a business...

37.7 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*39.5.3 2. 07 Tertiary education gross enrollment rate%..%22.73.1 2. 08 Quality of management schools*..*20.5.2 2. 09 Gov't procurement of advanced tech*..

77.33.89 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*18.5.0 5. 02 Quality of math & science education*..*47.4.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*11.5.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*6...5. 8 10.02 Internet access in schools*..

15.0.68 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.5.5.7 Networked Readiness Index 2013 (out of 144)..5...5. 7 A. Environment subindex...

Political and regulatory environment...7...5. 5 2nd pillar: Business and innovation environment...6...5. 4 B. Readiness subindex...

4...6. 3 3rd pillar: Infrastructure and digital content...6...6. 8 4th pillar: Affordability...

Country/Economy Profiles The Global Information technology Report 2014 203 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*12.5.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*56.5.2 2. 02 Venture capital availability*..

*14.3.9 2. 03 Total tax rate,%profits...17.22.0 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*54.5.2 2. 07 Tertiary education gross enrollment rate%..%81.28.1 2. 08 Quality of management schools*..*88.4.0 2. 09 Gov't procurement of advanced tech*..

59.29.01 4. 03 Internet & telephony competition, 0 2 (best...69.1.87 5th pillar: Skills 5. 01 Quality of educational system*..

*53.4.0 5. 02 Quality of math & science education*..*87.3.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*50.4.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*34.5.1 10.02 Internet access in schools*..

36.0.45 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.40.4.6 Networked Readiness Index 2013 (out of 144)..40.4.5 A. Environment subindex...

Political and regulatory environment...32.4.5 2nd pillar: Business and innovation environment...36.4.8 B. Readiness subindex...

57.5.1 3rd pillar: Infrastructure and digital content...70.4.1 4th pillar: Affordability...33.6.1 5th pillar: Skills...

Country/Economy Profiles 204 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*102.3.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*79.4.8 2. 02 Venture capital availability*..

*77.2.6 2. 03 Total tax rate,%profits...60.34.7 2. 04 No. days to start a business...

98.21 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*79.4.9 2. 07 Tertiary education gross enrollment rate%..%120.9.5 2. 08 Quality of management schools*..*72.4.3 2. 09 Gov't procurement of advanced tech*..

62.29.20 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*84.3.5 5. 02 Quality of math & science education*..*104.3.4 5. 03 Secondary education gross enrollment rate,%135.36.6 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*98.4.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*128.3.3 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.111.3.3 Networked Readiness Index 2013 (out of 144)..105.3.3 A. Environment subindex...

Political and regulatory environment...124.3.0 2nd pillar: Business and innovation environment...101.3.9 B. Readiness subindex...

105.4.0 3rd pillar: Infrastructure and digital content...110.3.0 4th pillar: Affordability...19.6.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 205 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*107.3.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*31.5.9 2. 02 Venture capital availability*..

*12.4.0 2. 03 Total tax rate,%profits...85.40.5 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*71.5.0 2. 07 Tertiary education gross enrollment rate%..%63.41.8 2. 08 Quality of management schools*..*63.4.3 2. 09 Gov't procurement of advanced tech*..

37.23.92 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*75.3.6 5. 02 Quality of math & science education*..*114.3.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*37.4.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*41.4.8 10.02 Internet access in schools*..

47.0.32 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.43.4.4 Networked Readiness Index 2013 (out of 144)..46.4.2 A. Environment subindex...

Political and regulatory environment...62.3.8 2nd pillar: Business and innovation environment...35.4.8 B. Readiness subindex...

58.5.1 3rd pillar: Infrastructure and digital content...65.4.3 4th pillar: Affordability...27.6.2 5th pillar: Skills...

Country/Economy Profiles 206 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*141.2.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*114.4.1 2. 02 Venture capital availability*..

*97.2.4 2. 03 Total tax rate,%profits...62.35.0 2. 04 No. days to start a business...

120.35 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*57.5.2 2. 07 Tertiary education gross enrollment rate%..%75.34.5 2. 08 Quality of management schools*..*132.3.2 2. 09 Gov't procurement of advanced tech*..

76.32.63 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*138.2.6 5. 02 Quality of math & science education*..*142.2.3 5. 03 Secondary education gross enrollment rate,%106.67.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*82.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*120.3.5 10.02 Internet access in schools*..

77.0.16 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.102.3.5 Networked Readiness Index 2013 (out of 144)..104.3.4 A. Environment subindex...

Political and regulatory environment...136.2.7 2nd pillar: Business and innovation environment...96.3.9 B. Readiness subindex...

82.4.6 3rd pillar: Infrastructure and digital content...72.4.1 4th pillar: Affordability...50.5.8 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 207 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*144.2.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*85.4.6 2. 02 Venture capital availability*..

*50.2.9 2. 03 Total tax rate,%profits...70.36.4 2. 04 No. days to start a business...

103.25 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*61.5.1 2. 07 Tertiary education gross enrollment rate%..%62.42.6 2. 08 Quality of management schools*..*67.4.3 2. 09 Gov't procurement of advanced tech*..

65.29.78 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*134.2.7 5. 02 Quality of math & science education*..*140.2.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*72.4.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*82.4.0 10.02 Internet access in schools*..

38.0.39 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.90.3.7 Networked Readiness Index 2013 (out of 144)..103.3.4 A. Environment subindex...

Political and regulatory environment...119.3.1 2nd pillar: Business and innovation environment...61.4.4 B. Readiness subindex...

90.4.4 3rd pillar: Infrastructure and digital content...95.3.4 4th pillar: Affordability...59.5.6 5th pillar: Skills...

Country/Economy Profiles 208 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*79.3.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*47.5.3 2. 02 Venture capital availability*..

*40.3.1 2. 03 Total tax rate,%profits...104.44.5 2. 04 No. days to start a business...

120.35 2. 05 No. procedures to start a business...144.15 2. 06 Intensity of local competition*..

*63.5.1 2. 07 Tertiary education gross enrollment rate%..%80.28.2 2. 08 Quality of management schools*..*39.4.7 2. 09 Gov't procurement of advanced tech*..

95.39.32 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*40.4.3 5. 02 Quality of math & science education*..*96.3.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*42.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*74.4.1 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.78.3.9 Networked Readiness Index 2013 (out of 144)..86.3.7 A. Environment subindex...

Political and regulatory environment...87.3.5 2nd pillar: Business and innovation environment...92.4.0 B. Readiness subindex...

81.4.6 3rd pillar: Infrastructure and digital content...89.3.5 4th pillar: Affordability...75.5.2 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 209 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*96.3.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*102.4.4 2. 02 Venture capital availability*..

*104.2.3 2. 03 Total tax rate,%profits...91.41.6 2. 04 No. days to start a business...

113.30 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*38.5.3 2. 07 Tertiary education gross enrollment rate%..%20.73.5 2. 08 Quality of management schools*..*89.4.0 2. 09 Gov't procurement of advanced tech*..

71.31.60 4. 03 Internet & telephony competition, 0 2 (best...82.1.77 5th pillar: Skills 5. 01 Quality of educational system*..

*87.3.4 5. 02 Quality of math & science education*..*69.4.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*105.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*108.3.6 10.02 Internet access in schools*..

71.0.18 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.54.4.2 Networked Readiness Index 2013 (out of 144)..49.4.2 A. Environment subindex...

Political and regulatory environment...65.3.8 2nd pillar: Business and innovation environment...52.4.5 B. Readiness subindex...

39.5.4 3rd pillar: Infrastructure and digital content...38.5.1 4th pillar: Affordability...52.5.8 5th pillar: Skills...

Country/Economy Profiles 210 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*74.3.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*15.6.2 2. 02 Venture capital availability*..

*109.2.2 2. 03 Total tax rate,%profits...93.42.3 2. 04 No. days to start a business...

5...3 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*77.4.9 2. 07 Tertiary education gross enrollment rate%..%29.65.9 2. 08 Quality of management schools*..*11.5.5 2. 09 Gov't procurement of advanced tech*..

78.33.97 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*58.4.0 5. 02 Quality of math & science education*..*73.4.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*23.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*27.5.2 10.02 Internet access in schools*..

41.0.37 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.33.4.7 Networked Readiness Index 2013 (out of 144)..33.4.7 A. Environment subindex...

Political and regulatory environment...39.4.3 2nd pillar: Business and innovation environment...25.5.0 B. Readiness subindex...

43.5.3 3rd pillar: Infrastructure and digital content...36.5.2 4th pillar: Affordability...62.5.5 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 211 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*104.3.1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*25.6.0 2. 02 Venture capital availability*..

*48.2.9 2. 03 Total tax rate,%profits...120.50.7 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*9...5. 9 2. 07 Tertiary education gross enrollment rate%..%5...86.5 2. 08 Quality of management schools*..

n/a n/a 4. 02 Fixed broadband Internet tariffs, PPP $/month. n/a n/a 4. 03 Internet & telephony competition, 0 2 (best...

*63.3.8 5. 02 Quality of math & science education*..*93.3.8 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*44.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*51.4.5 10.02 Internet access in schools*..

n/a n/a Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.41.4.5 Networked Readiness Index 2013 (out of 144)..36.4.6 A. Environment subindex...

Political and regulatory environment...29.4.6 2nd pillar: Business and innovation environment...33.4.9 B. Readiness subindex...

89.4.5 3rd pillar: Infrastructure and digital content...66.4.2 4th pillar: Affordability...n/a n/a 5th pillar:

Country/Economy Profiles 212 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*3...5. 7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*20.6.1 2. 02 Venture capital availability*..

*2...4. 5 2. 03 Total tax rate,%profits...3...11.3 2. 04 No. days to start a business...

49.9 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*16.5.8 2. 07 Tertiary education gross enrollment rate%..%113.12.1 2. 08 Quality of management schools*..*8...5. 7 2. 09 Gov't procurement of advanced tech*..

37.0.14 4. 02 Fixed broadband Internet tariffs, PPP $/month 112.49.90 4. 03 Internet & telephony competition, 0 2 (best...

*4...5. 8 5. 02 Quality of math & science education*..*6...5. 6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*8...5. 5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*1...6. 1 10.02 Internet access in schools*..

22.0.63 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.23.5.2 Networked Readiness Index 2013 (out of 144)..23.5.1 A. Environment subindex...

Political and regulatory environment...14.5.2 2nd pillar: Business and innovation environment...17.5.2 B. Readiness subindex...

36.5.5 3rd pillar: Infrastructure and digital content...31.5.6 4th pillar: Affordability...100.4.6 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 213 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*127.2.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*107.4.3 2. 02 Venture capital availability*..

*92.2.4 2. 03 Total tax rate,%profits...95.42.9 2. 04 No. days to start a business...

49.9 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*115.4.4 2. 07 Tertiary education gross enrollment rate%..%53.51.6 2. 08 Quality of management schools*..*104.3.7 2. 09 Gov't procurement of advanced tech*..

13.15.74 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*99.3.3 5. 02 Quality of math & science education*..*57.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*103.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*110.3.6 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.75.3.9 Networked Readiness Index 2013 (out of 144)..75.3.9 A. Environment subindex...

Political and regulatory environment...101.3.4 2nd pillar: Business and innovation environment...72.4.2 B. Readiness subindex...

52.5.1 3rd pillar: Infrastructure and digital content...51.4.7 4th pillar: Affordability...68.5.4 5th pillar: Skills...

Country/Economy Profiles 214 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*95.3.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*124.4.0 2. 02 Venture capital availability*..

*70.2.6 2. 03 Total tax rate,%profits...120.50.7 2. 04 No. days to start a business...

76.15 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*113.4.5 2. 07 Tertiary education gross enrollment rate%..%16.75.5 2. 08 Quality of management schools*..*113.3.6 2. 09 Gov't procurement of advanced tech*..

17.16.29 4. 03 Internet & telephony competition, 0 2 (best...98.1.50 5th pillar: Skills 5. 01 Quality of educational system*..

*85.3.5 5. 02 Quality of math & science education*..*56.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*113.3.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*102.3.7 10.02 Internet access in schools*..

19.0.66 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.50.4.3 Networked Readiness Index 2013 (out of 144)..54.4.1 A. Environment subindex...

Political and regulatory environment...100.3.4 2nd pillar: Business and innovation environment...73.4.2 B. Readiness subindex...

37.5.5 3rd pillar: Infrastructure and digital content...47.4.8 4th pillar: Affordability...14.6.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 215 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*9...5. 3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*62.5.1 2. 02 Venture capital availability*..

*35.3.2 2. 03 Total tax rate,%profits...41.29.9 2. 04 No. days to start a business...

2...2 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*90.4.7 2. 07 Tertiary education gross enrollment rate%..%132.6.9 2. 08 Quality of management schools*..*91.3.9 2. 09 Gov't procurement of advanced tech*..

95.0.33 4. 02 Fixed broadband Internet tariffs, PPP $/month 143.398.83 4. 03 Internet & telephony competition, 0 2 (best...

*51.4.1 5. 02 Quality of math & science education*..*70.4.1 5. 03 Secondary education gross enrollment rate,%139.31.8 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*34.4.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*33.5.1 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.85.3.8 Networked Readiness Index 2013 (out of 144)..88.3.7 A. Environment subindex...

Political and regulatory environment...17.5.2 2nd pillar: Business and innovation environment...55.4.5 B. Readiness subindex...

125.3.1 3rd pillar: Infrastructure and digital content...108.3.0 4th pillar: Affordability...128.3.1 5th pillar: Skills...

Country/Economy Profiles 216 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*32.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*32.5.8 2. 02 Venture capital availability*..

*25.3.4 2. 03 Total tax rate,%profits...6...14.5 2. 04 No. days to start a business...

97.21 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*18.5.7 2. 07 Tertiary education gross enrollment rate%..%55.50.9 2. 08 Quality of management schools*..*64.4.3 2. 09 Gov't procurement of advanced tech*..

52.0.18 4. 02 Fixed broadband Internet tariffs, PPP $/month 110.49.34 4. 03 Internet & telephony competition, 0 2 (best...

*39.4.3 5. 02 Quality of math & science education*..*64.4.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*24.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*16.5.5 10.02 Internet access in schools*..

22.0.63 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.32.4.8 Networked Readiness Index 2013 (out of 144)..31.4.8 A. Environment subindex...

Political and regulatory environment...31.4.6 2nd pillar: Business and innovation environment...23.5.1 B. Readiness subindex...

54.5.1 3rd pillar: Infrastructure and digital content...33.5.3 4th pillar: Affordability...96.4.7 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 217 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*80.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*54.5.2 2. 02 Venture capital availability*..

*108.2.2 2. 03 Total tax rate,%profits...111.48.5 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*58.5.1 2. 07 Tertiary education gross enrollment rate%..%127.7.6 2. 08 Quality of management schools*..*43.4.6 2. 09 Gov't procurement of advanced tech*..

91.0.32 4. 02 Fixed broadband Internet tariffs, PPP $/month 121.65.73 4. 03 Internet & telephony competition, 0 2 (best...

*80.3.5 5. 02 Quality of math & science education*..*79.4.0 5. 03 Secondary education gross enrollment rate,%130.41.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*54.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*77.4.0 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.114.3.3 Networked Readiness Index 2013 (out of 144)..107.3.3 A. Environment subindex...

Political and regulatory environment...106.3.3 2nd pillar: Business and innovation environment...89.4.0 B. Readiness subindex...

127.3.1 3rd pillar: Infrastructure and digital content...116.2.8 4th pillar: Affordability...117.3.8 5th pillar: Skills...

Country/Economy Profiles 218 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*98.3.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*118.4.1 2. 02 Venture capital availability*..

*129.1.9 2. 03 Total tax rate,%profits...73.36.8 2. 04 No. days to start a business...

62.12 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*138.3.8 2. 07 Tertiary education gross enrollment rate%..%52.52.4 2. 08 Quality of management schools*..*114.3.6 2. 09 Gov't procurement of advanced tech*..

97.40.27 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*111.3.1 5. 02 Quality of math & science education*..*55.4.3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*124.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*103.3.7 10.02 Internet access in schools*..

59.0.24 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.80.3.9 Networked Readiness Index 2013 (out of 144)..87.3.7 A. Environment subindex...

Political and regulatory environment...118.3.1 2nd pillar: Business and innovation environment...87.4.0 B. Readiness subindex...

53.5.1 3rd pillar: Infrastructure and digital content...49.4.8 4th pillar: Affordability...67.5.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 219 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*37.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*68.5.0 2. 02 Venture capital availability*..

*42.3.1 2. 03 Total tax rate,%profits...25.25.7 2. 04 No. days to start a business...

127.39 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*100.4.6 2. 07 Tertiary education gross enrollment rate%..%146.1.4 2. 08 Quality of management schools*..*75.4.2 2. 09 Gov't procurement of advanced tech*..

67.30.53 4. 03 Internet & telephony competition, 0 2 (best...124.1.08 5th pillar: Skills 5. 01 Quality of educational system*..

*31.4.4 5. 02 Quality of math & science education*..*65.4.2 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*87.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*57.4.5 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.66.4.0 Networked Readiness Index 2013 (out of 144)..79.3.8 A. Environment subindex...

Political and regulatory environment...49.4.1 2nd pillar: Business and innovation environment...90.4.0 B. Readiness subindex...

74.4.8 3rd pillar: Infrastructure and digital content...43.4.9 4th pillar: Affordability...113.3.9 5th pillar: Skills...

Country/Economy Profiles 220 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*48.4.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*137.3.6 2. 02 Venture capital availability*..

*145.1.7 2. 03 Total tax rate,%profits...50.32.4 2. 04 No. days to start a business...

63.12 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*130.4.1 2. 07 Tertiary education gross enrollment rate%..%136.5.0 2. 08 Quality of management schools*..*131.3.2 2. 09 Gov't procurement of advanced tech*..

2...0. 00 4. 02 Fixed broadband Internet tariffs, PPP $/month 125.70.50 4. 03 Internet & telephony competition, 0 2 (best...

*116.3.0 5. 02 Quality of math & science education*..*135.2.6 5. 03 Secondary education gross enrollment rate,%136.35.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*123.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*133.3.2 10.02 Internet access in schools*..

107.0.05 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.134.2.9 Networked Readiness Index 2013 (out of 144)..143.2.5 A. Environment subindex...

Political and regulatory environment...82.3.6 2nd pillar: Business and innovation environment...124.3.6 B. Readiness subindex...

141.2.6 3rd pillar: Infrastructure and digital content...138.1.8 4th pillar: Affordability...114.3.9 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 221 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*1...6. 1 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*16.6.2 2. 02 Venture capital availability*..

*6...4. 2 2. 03 Total tax rate,%profits...30.27.1 2. 04 No. days to start a business...

5...3 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*19.5.6 2. 07 Tertiary education gross enrollment rate%..%23.72.0 2. 08 Quality of management schools*..*6...5. 7 2. 09 Gov't procurement of advanced tech*..

85.35.55 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*3...5. 8 5. 02 Quality of math & science education*..*1...6. 3 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*10.5.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*3...5. 9 10.02 Internet access in schools*..

A. Environment subindex...1...5. 9 1st pillar: Political and regulatory environment...1...5. 9 2nd pillar:

Business and innovation environment...1...5. 8 B. Readiness subindex...6...6. 2 3rd pillar:

Infrastructure and digital content...16.6.3 4th pillar: Affordability...46.5.9 5th pillar: Skills...2...6. 4 C. Usage subindex...

Country/Economy Profiles 222 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*115.2.9 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*70.5.0 2. 02 Venture capital availability*..

*64.2.7 2. 03 Total tax rate,%profits...109.47.2 2. 04 No. days to start a business...

89.19 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*29.5.5 2. 07 Tertiary education gross enrollment rate%..%49.55.1 2. 08 Quality of management schools*..*109.3.7 2. 09 Gov't procurement of advanced tech*..

93.38.16 4. 03 Internet & telephony competition, 0 2 (best...78.1.82 5th pillar: Skills 5. 01 Quality of educational system*..

*130.2.7 5. 02 Quality of math & science education*..*86.3.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*84.4.2 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*90.3.9 10.02 Internet access in schools*..

82.0.13 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.59.4.1 Networked Readiness Index 2013 (out of 144)..61.4.0 A. Environment subindex...

Political and regulatory environment...83.3.6 2nd pillar: Business and innovation environment...68.4.3 B. Readiness subindex...

66.4.9 3rd pillar: Infrastructure and digital content...62.4.4 4th pillar: Affordability...71.5.3 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 223 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*123.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*39.5.6 2. 02 Venture capital availability*..

*127.2.0 2. 03 Total tax rate,%profits...51.32.5 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...3...2 2. 06 Intensity of local competition*..

*49.5.2 2. 07 Tertiary education gross enrollment rate%..%6...85.1 2. 08 Quality of management schools*..

84.0.29 4. 02 Fixed broadband Internet tariffs, PPP $/month 102.41.73 4. 03 Internet & telephony competition, 0 2 (best...

*55.4.0 5. 02 Quality of math & science education*..*18.5.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*69.4.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*48.4.6 10.02 Internet access in schools*..

63.0.21 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.36.4.6 Networked Readiness Index 2013 (out of 144)..37.4.5 A. Environment subindex...

Political and regulatory environment...72.3.7 2nd pillar: Business and innovation environment...30.4.9 B. Readiness subindex...

28.5.6 3rd pillar: Infrastructure and digital content...24.5.9 4th pillar: Affordability...82.5.1 5th pillar: Skills...

Country/Economy Profiles 224 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*38.4.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*40.5.6 2. 02 Venture capital availability*..

*28.3.3 2. 03 Total tax rate,%profits...44.30.1 2. 04 No. days to start a business...

92.19 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*45.5.3 2. 07 Tertiary education gross enrollment rate%..%105.15.4 2. 08 Quality of management schools*..*23.5.2 2. 09 Gov't procurement of advanced tech*..

91.37.25 4. 03 Internet & telephony competition, 0 2 (best...125.1.07 5th pillar: Skills 5. 01 Quality of educational system*..

*146.2.1 5. 02 Quality of math & science education*..*148.1.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*47.4.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*122.3.4 10.02 Internet access in schools*..

77.0.16 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.70.4.0 Networked Readiness Index 2013 (out of 144)..70.3.9 A. Environment subindex...

Political and regulatory environment...20.5.0 2nd pillar: Business and innovation environment...53.4.5 B. Readiness subindex...

98.4.2 3rd pillar: Infrastructure and digital content...68.4.2 4th pillar: Affordability...112.4.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 225 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*56.3.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*33.5.8 2. 02 Venture capital availability*..

*105.2.3 2. 03 Total tax rate,%profits...131.58.6 2. 04 No. days to start a business...

101.23 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*28.5.5 2. 07 Tertiary education gross enrollment rate%..%9...82.6 2. 08 Quality of management schools*..

81.34.63 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*77.3.6 5. 02 Quality of math & science education*..*88.3.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*27.5.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*36.5.1 10.02 Internet access in schools*..

31.0.50 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.34.4.7 Networked Readiness Index 2013 (out of 144)..38.4.5 A. Environment subindex...

Political and regulatory environment...47.4.1 2nd pillar: Business and innovation environment...51.4.5 B. Readiness subindex...

30.5.6 3rd pillar: Infrastructure and digital content...32.5.5 4th pillar: Affordability...41.6.0 5th pillar: Skills...

Country/Economy Profiles 226 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*24.4.7 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*72.4.9 2. 02 Venture capital availability*..

*91.2.5 2. 03 Total tax rate,%profits...128.55.1 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*20.5.6 2. 07 Tertiary education gross enrollment rate%..%107.14.4 2. 08 Quality of management schools*..*37.4.8 2. 09 Gov't procurement of advanced tech*..

1...8. 22 4. 03 Internet & telephony competition, 0 2 (best...133.0.88 5th pillar:

*28.4.6 5. 02 Quality of math & science education*..*46.4.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*48.4.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*43.4.8 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.76.3.9 Networked Readiness Index 2013 (out of 144)..69.3.9 A. Environment subindex...

Political and regulatory environment...74.3.6 2nd pillar: Business and innovation environment...82.4.1 B. Readiness subindex...

69.4.9 3rd pillar: Infrastructure and digital content...104.3.1 4th pillar: Affordability...38.6.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 227 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*118.2.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*110.4.3 2. 02 Venture capital availability*..

*126.2.0 2. 03 Total tax rate,%profits...33.27.9 2. 04 No. days to start a business...

148.208 2. 05 No. procedures to start a business...137.13 2. 06 Intensity of local competition*..

*91.4.7 2. 07 Tertiary education gross enrollment rate%..%114.12.1 2. 08 Quality of management schools*..*80.4.1 2. 09 Gov't procurement of advanced tech*..

94.38.59 4. 03 Internet & telephony competition, 0 2 (best...120.1.18 5th pillar: Skills 5. 01 Quality of educational system*..

*102.3.2 5. 02 Quality of math & science education*..*81.4.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*119.3.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*134.3.1 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.113.3.3 Networked Readiness Index 2013 (out of 144)..117.3.1 A. Environment subindex...

Political and regulatory environment...134.2.8 2nd pillar: Business and innovation environment...127.3.5 B. Readiness subindex...

92.4.4 3rd pillar: Infrastructure and digital content...101.3.3 4th pillar: Affordability...86.5.1 5th pillar: Skills...

Country/Economy Profiles 228 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*76.3.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*122.4.0 2. 02 Venture capital availability*..

*53.2.8 2. 03 Total tax rate,%profits...71.36.5 2. 04 No. days to start a business...

126.38 2. 05 No. procedures to start a business...133.12 2. 06 Intensity of local competition*..

*117.4.4 2. 07 Tertiary education gross enrollment rate%..%133.6.0 2. 08 Quality of management schools*..*128.3.3 2. 09 Gov't procurement of advanced tech*..

109.0.37 4. 02 Fixed broadband Internet tariffs, PPP $/month 136.113.67 4. 03 Internet & telephony competition, 0 2 (best...

*81.3.5 5. 02 Quality of math & science education*..*91.3.8 5. 03 Secondary education gross enrollment rate,%113.59.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*130.3.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*127.3.3 10.02 Internet access in schools*..

107.0.05 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.126.3.0 Networked Readiness Index 2013 (out of 144)..136.2.7 A. Environment subindex...

Political and regulatory environment...84.3.5 2nd pillar: Business and innovation environment...129.3.4 B. Readiness subindex...

128.3.1 3rd pillar: Infrastructure and digital content...118.2.8 4th pillar: Affordability...143.2.3 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 229 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*6...5. 4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*2...6. 5 2. 02 Venture capital availability*..

*5...4. 3 2. 03 Total tax rate,%profits...123.52.0 2. 04 No. days to start a business...

81.16 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*23.5.6 2. 07 Tertiary education gross enrollment rate%..%18.73.9 2. 08 Quality of management schools*..*15.5.4 2. 09 Gov't procurement of advanced tech*..

53.27.57 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*17.5.0 5. 02 Quality of math & science education*..*41.4.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*3...5. 7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*9...5. 7 10.02 Internet access in schools*..

15.0.68 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.3.5.9 Networked Readiness Index 2013 (out of 144)..3...5. 9 A. Environment subindex...

Political and regulatory environment...6...5. 6 2nd pillar: Business and innovation environment...15.5.3 B. Readiness subindex...

3...6. 4 3rd pillar: Infrastructure and digital content...3...6. 8 4th pillar: Affordability...

Country/Economy Profiles 230 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*13.5.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*4...6. 4 2. 02 Venture capital availability*..

*22.3.4 2. 03 Total tax rate,%profits...38.29.1 2. 04 No. days to start a business...

86.18 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*21.5.6 2. 07 Tertiary education gross enrollment rate%..%51.54.3 2. 08 Quality of management schools*..*1...6. 1 2. 09 Gov't procurement of advanced tech*..

40.24.48 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*1...6. 0 5. 02 Quality of math & science education*..*5...5. 8 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*18.5.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*13.5.7 10.02 Internet access in schools*..

44.0.34 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.6.5.6 Networked Readiness Index 2013 (out of 144)..6...5. 7 A. Environment subindex...

Political and regulatory environment...9...5. 5 2nd pillar: Business and innovation environment...12.5.3 B. Readiness subindex...

10.6.2 3rd pillar: Infrastructure and digital content...9...6. 7 4th pillar: Affordability...66.5.4 5th pillar:

Country/Economy Profiles The Global Information technology Report 2014 231 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*81.3.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*43.5.5 2. 02 Venture capital availability*..

*9...4. 1 2. 03 Total tax rate,%profits...62.35.0 2. 04 No. days to start a business...

53.10 2. 05 No. procedures to start a business...10.3 2. 06 Intensity of local competition*..

*2...6. 1 2. 07 Tertiary education gross enrollment rate%..%7...83.4 2. 08 Quality of management schools*..

47.26.05 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*30.4.5 5. 02 Quality of math & science education*..*11.5.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*12.5.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*8...5. 8 10.02 Internet access in schools*..

n/a n/a Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.14.5.5 Networked Readiness Index 2013 (out of 144)..10.5.5 A. Environment subindex...

Political and regulatory environment...34.4.4 2nd pillar: Business and innovation environment...4...5. 5 B. Readiness subindex...

7...6. 2 3rd pillar: Infrastructure and digital content...5...6. 8 4th pillar: Affordability...

Country/Economy Profiles 232 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*75.3.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*125.3.9 2. 02 Venture capital availability*..

*73.2.6 2. 03 Total tax rate,%profits...105.44.9 2. 04 No. days to start a business...

107.26 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*127.4.2 2. 07 Tertiary education gross enrollment rate%..%142.3.9 2. 08 Quality of management schools*..*129.3.3 2. 09 Gov't procurement of advanced tech*..

92.0.32 4. 02 Fixed broadband Internet tariffs, PPP $/month 109.49.03 4. 03 Internet & telephony competition, 0 2 (best...

*100.3.2 5. 02 Quality of math & science education*..*138.2.5 5. 03 Secondary education gross enrollment rate,%137.35.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*108.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*123.3.4 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.125.3.0 Networked Readiness Index 2013 (out of 144)..127.2.9 A. Environment subindex...

Political and regulatory environment...85.3.5 2nd pillar: Business and innovation environment...132.3.4 B. Readiness subindex...

123.3.2 3rd pillar: Infrastructure and digital content...120.2.7 4th pillar: Affordability...111.4.0 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 233 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*112.3.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*75.4.9 2. 02 Venture capital availability*..

*41.3.1 2. 03 Total tax rate,%profits...40.29.8 2. 04 No. days to start a business...

110.28 2. 05 No. procedures to start a business...22.4 2. 06 Intensity of local competition*..

*41.5.3 2. 07 Tertiary education gross enrollment rate%..%54.51.4 2. 08 Quality of management schools*..*53.4.5 2. 09 Gov't procurement of advanced tech*..

86.35.81 4. 03 Internet & telephony competition, 0 2 (best...79.1.82 5th pillar: Skills 5. 01 Quality of educational system*..

*78.3.6 5. 02 Quality of math & science education*..*80.4.0 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*67.4.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*86.3.9 10.02 Internet access in schools*..

47.0.32 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.67.4.0 Networked Readiness Index 2013 (out of 144)..74.3.9 A. Environment subindex...

Political and regulatory environment...79.3.6 2nd pillar: Business and innovation environment...45.4.7 B. Readiness subindex...

63.5.0 3rd pillar: Infrastructure and digital content...73.4.1 4th pillar: Affordability...47.5.9 5th pillar: Skills...

Country/Economy Profiles 234 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*72.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*146.3.1 2. 02 Venture capital availability*..

*87.2.5 2. 03 Total tax rate,%profits...2...11.0 2. 04 No. days to start a business...

142.94 2. 05 No. procedures to start a business...94.8 2. 06 Intensity of local competition*..

*142.3.5 2. 07 Tertiary education gross enrollment rate%..%101.17.7 2. 08 Quality of management schools*..*147.2.2 2. 09 Gov't procurement of advanced tech*..

115.0.42 4. 02 Fixed broadband Internet tariffs, PPP $/month 141.172.26 4. 03 Internet & telephony competition, 0 2 (best...

*124.2.7 5. 02 Quality of math & science education*..*141.2.3 5. 03 Secondary education gross enrollment rate,%116.56.6 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*143.2.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*139.3.0 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.141.2.7 Networked Readiness Index 2013 (out of 144)..134.2.7 A. Environment subindex...

Political and regulatory environment...127.2.9 2nd pillar: Business and innovation environment...134.3.3 B. Readiness subindex...

132.2.8 3rd pillar: Infrastructure and digital content...111.3.0 4th pillar: Affordability...133.2.8 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 235 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*69.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*55.5.2 2. 02 Venture capital availability*..

*111.2.2 2. 03 Total tax rate,%profits...38.29.1 2. 04 No. days to start a business...

125.38 2. 05 No. procedures to start a business...79.7 2. 06 Intensity of local competition*..

*88.4.7 2. 07 Tertiary education gross enrollment rate%..%116.11.5 2. 08 Quality of management schools*..*34.4.9 2. 09 Gov't procurement of advanced tech*..

19.18.71 4. 03 Internet & telephony competition, 0 2 (best...126.1.00 5th pillar: Skills 5. 01 Quality of educational system*..

*45.4.2 5. 02 Quality of math & science education*..*36.4.6 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*118.3.7 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*89.3.9 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.71.4.0 Networked Readiness Index 2013 (out of 144)..72.3.9 A. Environment subindex...

Political and regulatory environment...93.3.4 2nd pillar: Business and innovation environment...91.4.0 B. Readiness subindex...

56.5.1 3rd pillar: Infrastructure and digital content...57.4.5 4th pillar: Affordability...74.5.3 5th pillar: Skills...

Country/Economy Profiles 236 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*111.3.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*77.4.8 2. 02 Venture capital availability*..

*44.3.0 2. 03 Total tax rate,%profits...133.62.4 2. 04 No. days to start a business...

58.11 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*80.4.9 2. 07 Tertiary education gross enrollment rate%..%74.35.2 2. 08 Quality of management schools*..*66.4.3 2. 09 Gov't procurement of advanced tech*..

7...14.42 4. 03 Internet & telephony competition, 0 2 (best...135.0.82 5th pillar: Skills 5. 01 Quality of educational system*..

*71.3.7 5. 02 Quality of math & science education*..*31.4.7 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*96.4.0 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*76.4.1 10.02 Internet access in schools*..

n/a n/A a. Environment subindex...102.3.6 1st pillar: Political and regulatory environment...94.3.4 2nd pillar:

Business and innovation environment...109.3.8 B. Readiness subindex...87.4.5 3rd pillar: Infrastructure and digital content...

83.3.6 4th pillar: Affordability...73.5.3 5th pillar: Skills...81.4.8 C. Usage subindex...84.3.5 6th pillar:

Country/Economy Profiles The Global Information technology Report 2014 237 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*19.4.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*44.5.4 2. 02 Venture capital availability*..

*83.2.5 2. 03 Total tax rate,%profits...82.40.2 2. 04 No. days to start a business...

22.6 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*15.5.8 2. 07 Tertiary education gross enrollment rate%..%38.60.7 2. 08 Quality of management schools*..*101.3.8 2. 09 Gov't procurement of advanced tech*..

24.20.02 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*91.3.4 5. 02 Quality of math & science education*..*101.3.5 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*53.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*40.4.9 10.02 Internet access in schools*..

107.0.05 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.51.4.3 Networked Readiness Index 2013 (out of 144)..45.4.2 A. Environment subindex...

Political and regulatory environment...55.4.0 2nd pillar: Business and innovation environment...38.4.8 B. Readiness subindex...

42.5.4 3rd pillar: Infrastructure and digital content...48.4.8 4th pillar: Affordability...17.6.4 5th pillar: Skills...

Country/Economy Profiles 238 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*47.4.0 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*108.4.3 2. 02 Venture capital availability*..

*94.2.4 2. 03 Total tax rate,%profits...72.36.6 2. 04 No. days to start a business...

114.32 2. 05 No. procedures to start a business...144.15 2. 06 Intensity of local competition*..

*67.5.0 2. 07 Tertiary education gross enrollment rate%..%122.9.1 2. 08 Quality of management schools*..*98.3.8 2. 09 Gov't procurement of advanced tech*..

80.34.25 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*82.3.5 5. 02 Quality of math & science education*..*119.3.1 5. 03 Secondary education gross enrollment rate,%143.27.6 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*90.4.1 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*112.3.5 10.02 Internet access in schools*..

97.0.08 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.115.3.3 Networked Readiness Index 2013 (out of 144)..110.3.3 A. Environment subindex...

Political and regulatory environment...77.3.6 2nd pillar: Business and innovation environment...121.3.6 B. Readiness subindex...

112.3.8 3rd pillar: Infrastructure and digital content...113.2.9 4th pillar: Affordability...58.5.7 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 239 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*138.2.4 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*106.4.3 2. 02 Venture capital availability*..

*120.2.1 2. 03 Total tax rate,%profits...127.54.9 2. 04 No. days to start a business...

98.21 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*106.4.5 2. 07 Tertiary education gross enrollment rate%..%12.79.7 2. 08 Quality of management schools*..*115.3.6 2. 09 Gov't procurement of advanced tech*..

6...14.17 4. 03 Internet & telephony competition, 0 2 (best...74.1.86 5th pillar: Skills 5. 01 Quality of educational system*..

*79.3.6 5. 02 Quality of math & science education*..*28.4.8 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*125.3.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*121.3.4 10.02 Internet access in schools*..

77.0.16 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.81.3.9 Networked Readiness Index 2013 (out of 144)..73.3.9 A. Environment subindex...

Political and regulatory environment...130.2.9 2nd pillar: Business and innovation environment...84.4.1 B. Readiness subindex...

34.5.5 3rd pillar: Infrastructure and digital content...74.4.1 4th pillar: Affordability...3...6. 9 5th pillar:

Country/Economy Profiles 240 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*20.4.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*8...6. 4 2. 02 Venture capital availability*..

*10.4.1 2. 03 Total tax rate,%profits...7...14.9 2. 04 No. days to start a business...

40.8 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*17.5.7 2. 07 Tertiary education gross enrollment rate%..%87.25.2 2. 08 Quality of management schools*..*28.5.1 2. 09 Gov't procurement of advanced tech*..

19.0.08 4. 02 Fixed broadband Internet tariffs, PPP $/month 103.41.77 4. 03 Internet & telephony competition, 0 2 (best...

*15.5.1 5. 02 Quality of math & science education*..*19.5.1 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*4...5. 6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*2...6. 1 10.02 Internet access in schools*..

11.0.74 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.24.5.2 Networked Readiness Index 2013 (out of 144)..25.5.1 A. Environment subindex...

Political and regulatory environment...24.4.9 2nd pillar: Business and innovation environment...13.5.3 B. Readiness subindex...

38.5.4 3rd pillar: Infrastructure and digital content...30.5.6 4th pillar: Affordability...85.5.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 241 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*5...5. 5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*5...6. 4 2. 02 Venture capital availability*..

*20.3.5 2. 03 Total tax rate,%profits...58.34.0 2. 04 No. days to start a business...

63.12 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*3...6. 0 2. 07 Tertiary education gross enrollment rate%..%34.61.2 2. 08 Quality of management schools*..

21.19.68 4. 03 Internet & telephony competition, 0 2 (best...76.1.85 5th pillar: Skills 5. 01 Quality of educational system*..

*26.4.6 5. 02 Quality of math & science education*..*50.4.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*6...5. 6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*21.5.3 10.02 Internet access in schools*..

A. Environment subindex...5...5. 5 1st pillar: Political and regulatory environment...5...5. 7 2nd pillar:

Business and innovation environment...10.5.3 B. Readiness subindex...21.5.7 3rd pillar: Infrastructure and digital content...

15.6.4 4th pillar: Affordability...79.5.2 5th pillar: Skills...28.5.7 C. Usage subindex...12.5.6 6th pillar:

Country/Economy Profiles 242 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*58.3.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*6...6. 4 2. 02 Venture capital availability*..

*3...4. 3 2. 03 Total tax rate,%profits...106.46.3 2. 04 No. days to start a business...

15.5 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*14.5.8 2. 07 Tertiary education gross enrollment rate%..%3...95.3 2. 08 Quality of management schools*..

10.14.95 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*25.4.6 5. 02 Quality of math & science education*..*49.4.4 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*16.5.3 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*29.5.2 10.02 Internet access in schools*..

A. Environment subindex...15.5.2 1st pillar: Political and regulatory environment...22.5.0 2nd pillar: Business and innovation environment...

7...5. 4 B. Readiness subindex...5...6. 3 3rd pillar: Infrastructure and digital content...

4...6. 8 4th pillar: Affordability...21.6.4 5th pillar: Skills...32.5.6 C. Usage subindex...11.5.6 6th pillar:

Country/Economy Profiles The Global Information technology Report 2014 243 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*66.3.6 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*92.4.5 2. 02 Venture capital availability*..

*80.2.5 2. 03 Total tax rate,%profits...92.41.9 2. 04 No. days to start a business...

32.7 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*114.4.5 2. 07 Tertiary education gross enrollment rate%..%32.63.2 2. 08 Quality of management schools*..*79.4.2 2. 09 Gov't procurement of advanced tech*..

12.15.22 4. 03 Internet & telephony competition, 0 2 (best...137.0.75 5th pillar: Skills 5. 01 Quality of educational system*..

*120.3.0 5. 02 Quality of math & science education*..*124.2.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*60.4.6 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*56.4.5 10.02 Internet access in schools*..

71.0.18 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.56.4.2 Networked Readiness Index 2013 (out of 144)..52.4.2 A. Environment subindex...

Political and regulatory environment...57.4.0 2nd pillar: Business and innovation environment...54.4.5 B. Readiness subindex...

68.4.9 3rd pillar: Infrastructure and digital content...50.4.8 4th pillar: Affordability...80.5.1 5th pillar: Skills...

Country/Economy Profiles 244 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*148.1.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*115.4.1 2. 02 Venture capital availability*..

*117.2.1 2. 03 Total tax rate,%profits...132.61.7 2. 04 No. days to start a business...

147.144 2. 05 No. procedures to start a business...148.17 2. 06 Intensity of local competition*..

*147.3.0 2. 07 Tertiary education gross enrollment rate%..%13.77.9 2. 08 Quality of management schools*..*76.4.2 2. 09 Gov't procurement of advanced tech*..

16.16.04 04 4. 03 Internet & telephony competition, 0 2 (best...1...2. 00 5th pillar:

*128.2.7 5. 02 Quality of math & science education*..*123.2.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*128.3.5 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*113.3.5 10.02 Internet access in schools*..

55.0.26 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.106.3.4 Networked Readiness Index 2013 (out of 144)..108.3.3 A. Environment subindex...

Political and regulatory environment...148.2.3 2nd pillar: Business and innovation environment...140.3.2 B. Readiness subindex...

72.4.8 3rd pillar: Infrastructure and digital content...91.3.4 4th pillar: Affordability...20.6.4 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 245 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*55.3.8 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*134.3.7 2. 02 Venture capital availability*..

*78.2.6 2. 03 Total tax rate,%profits...65.35.2 2. 04 No. days to start a business...

119.34 2. 05 No. procedures to start a business...119.10 2. 06 Intensity of local competition*..

*51.5.2 2. 07 Tertiary education gross enrollment rate%..%88.24.6 2. 08 Quality of management schools*..*125.3.3 2. 09 Gov't procurement of advanced tech*..

34.22.79 4. 03 Internet & telephony competition, 0 2 (best...69.1.87 5th pillar: Skills 5. 01 Quality of educational system*..

*95.3.4 5. 02 Quality of math & science education*..*85.3.9 5. 03 Secondary education gross enrollment rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*39.4.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*53.4.5 10.02 Internet access in schools*..

92.0.11 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.84.3.8 Networked Readiness Index 2013 (out of 144)..84.3.7 A. Environment subindex...

Political and regulatory environment...91.3.5 2nd pillar: Business and innovation environment...100.3.9 B. Readiness subindex...

77.4.7 3rd pillar: Infrastructure and digital content...121.2.7 4th pillar: Affordability...8...6. 6 5th pillar:

Country/Economy Profiles 246 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*134.2.5 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*142.3.4 2. 02 Venture capital availability*..

*134.1.9 2. 03 Total tax rate,%profits...53.32.7 2. 04 No. days to start a business...

129.40 2. 05 No. procedures to start a business...58.6 2. 06 Intensity of local competition*..

*118.4.4 2. 07 Tertiary education gross enrollment rate%..%119.10.3 2. 08 Quality of management schools*..*138.2.8 2. 09 Gov't procurement of advanced tech*..

39.24.08 4. 03 Internet & telephony competition, 0 2 (best...141.0.36 5th pillar: Skills 5. 01 Quality of educational system*..

*147.2.0 5. 02 Quality of math & science education*..*143.2.3 5. 03 Secondary education gross enrollment rate,%124.46.9 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*146.2.8 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*142.2.8 10.02 Internet access in schools*..

127.0.00 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.140.2.7 Networked Readiness Index 2013 (out of 144)..139.2.6 A. Environment subindex...

Political and regulatory environment...143.2.6 2nd pillar: Business and innovation environment...138.3.3 B. Readiness subindex...

120.3.3 3rd pillar: Infrastructure and digital content...129.2.4 4th pillar: Affordability...83.5.1 5th pillar: Skills...

Country/Economy Profiles The Global Information technology Report 2014 247 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97.1.

Political and regulatory environment 6. Individual usage 7. Business 5. Skills usage 8. Government 4. Affordability usage 3. Infrastructure and digital content

9. Economic impacts 2. Business and innovation environment 10. Social impacts 1234567 The Networked Readiness Index in detail INDICATOR RANK/148 VALUE 1st pillar:

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*34.4.3 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*95.4.5 2. 02 Venture capital availability*..

*79.2.5 2. 03 Total tax rate,%profits...8...15.1 2. 04 No. days to start a business...

32.7 2. 05 No. procedures to start a business...34.5 2. 06 Intensity of local competition*..

*48.5.2 2. 07 Tertiary education gross enrollment rate%..%144.2.4 2. 08 Quality of management schools*..*71.4.3 2. 09 Gov't procurement of advanced tech*..

117.0.43 4. 02 Fixed broadband Internet tariffs, PPP $/month 118.64.14 4. 03 Internet & telephony competition, 0 2 (best...

*38.4.3 5. 02 Quality of math & science education*..*76.4.0 5. 03 Secondary education gross enrollment rate,%126.45.6 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*70.4.4 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*85.3.9 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.110.3.3 Networked Readiness Index 2013 (out of 144)..115.3.2 A. Environment subindex...

Political and regulatory environment...59.3.8 2nd pillar: Business and innovation environment...63.4.3 B. Readiness subindex...

126.3.1 3rd pillar: Infrastructure and digital content...130.2.4 4th pillar: Affordability...124.3.4 5th pillar: Skills...

Country/Economy Profiles 248 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.

For further details and explanation, please refer to the section How to Read the Country/Economy Profiles on page 97 1. Political and regulatory environment 6. Individual usage 7. Business 5. Skills

usage 8. Government 4. Affordability usage 3. Infrastructure and digital content 9. Economic impacts 2. Business and innovation environment 10.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*..*100.3.2 1. 02 Laws relating to ICTS*..

Business and innovation environment 2. 01 Availability of latest technologies*..*103.4.4 2. 02 Venture capital availability*..

*140.1.8 2. 03 Total tax rate,%profits...66.35.3 2. 04 No. days to start a business...

140.90 2. 05 No. procedures to start a business...107.9 2. 06 Intensity of local competition*..

*81.4.9 2. 07 Tertiary education gross enrollment rate%..%134.5.9 2. 08 Quality of management schools*..*81.4.1 2. 09 Gov't procurement of advanced tech*..

32.21.93 4. 03 Internet & telephony competition, 0 2 (best...81.1.79 5th pillar: Skills 5. 01 Quality of educational system*..

*42.4.3 5. 02 Quality of math & science education*..*63.4.2 5. 03 Secondary education gross enrollment rate,%133.38.0 5. 04 Adult literacy rate%..

Economic impacts 9. 01 Impact of ICTS on new services & products*..*100.3.9 9. 02 ICT PCT patents, applications/million pop...

Social impacts 10.01 Impact of ICTS on access to basic services*..*117.3.5 10.02 Internet access in schools*..

112.0.03 Rank Value (out of 148)( 1 7) Networked Readiness Index 2014.117.3.2 Networked Readiness Index 2013 (out of 144)..116.3.2 A. Environment subindex...

Political and regulatory environment...122.3.1 2nd pillar: Business and innovation environment...133.3.3 B. Readiness subindex...

97.4.2 3rd pillar: Infrastructure and digital content...128.2.4 4th pillar: Affordability...24.6.3 5th pillar: Skills...

Economic Forum How to Read the Data Tables The Global Information technology Report 2014 251 The following pages provide detailed data for all 148 economies included in The Global Information technology Report 2014.

Environment subindex 1st pillar: Political and regulatory environment 2nd pillar: Business and innovation environment Readiness subindex 3rd pillar:

Infrastructure and digital content 4th pillar: Affordability 5th pillar: Skills Usage subindex 6th pillar: Individual usage 7th pillar:

Business usage 8th pillar: Government usage Impact subindex 9th pillar: Economic impacts 10th pillar: Social impacts EXECUTIVE OPINION SURVEY INDICATORS In the tables,

When the period differs from the base period for a particular economy, this is indicated in a footnote.

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 6 7 1 Singapore...6. 1 2 Finland...

3. 5 RANK COUNTRY/ECONOMY VALUE 1 3. 6 7 75 Tanzania...3. 5 76 Swaziland...

2014 253 Index of Data Tables Environment subindex 1st pillar: Political and regulatory environment...255 1. 01 Effectiveness of lawmaking bodies*..

*256 1. 02 Laws relating to ICTS*..*257 1. 03 Judicial independence*..*258 1. 04 Efficiency of legal framework in settling disputes*..

Business and innovation environment...265 2. 01 Availability of latest technologies*..*266 2. 02 Venture capital availability*..

*267 2. 03 Total tax rate...268 2. 04 Time required to start a business...269 2. 05 Number of procedures required to start a business...

270 2. 06 Intensity of local competition*..*271 2. 07 Tertiary education enrollment rate...272 2. 08 Quality of management schools*..

283 4. 03 Internet and telephony sectors competition index...284 5th pillar: Skills...285 5. 01 Quality of the educational system*..

*286 5. 02 Quality of math and science education*..*287 5. 03 Secondary education enrollment rate...

311 9. 01 Impact of ICTS on new services and products*..*312 9. 02 PCT ICT patents...

317 10.01 Impact of ICTS on access to basic services*..*318 10.02 Internet access in schools*..

321 2014 World Economic Forum 2014 World Economic Forum 1st pillar Political and regulatory environment 2014 World Economic Forum 256 The Global

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 6 7 1 Singapore...6. 1 2 Finland...

3. 5 RANK COUNTRY/ECONOMY VALUE 1 3. 6 7 75 Tanzania...3. 5 76 Swaziland...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 9 7 1 Luxembourg...5. 9 2 Singapore...

3. 9 RANK COUNTRY/ECONOMY VALUE 1 3. 9 7 75 Guatemala...3. 9 76 Sri lanka...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 9 7 1 New zealand...6. 7 2 Finland...

3. 7 RANK COUNTRY/ECONOMY VALUE 1 3. 9 7 75 Montenegro...3. 6 76 Slovenia...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 8 7 1 Singapore...6. 1 2 Finland...

3. 7 RANK COUNTRY/ECONOMY VALUE 1 3. 8 7 75 Tanzania...3. 6 76 Philippines...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 5 7 1 Finland...5. 9 2 Hong kong SAR...

3. 4 RANK COUNTRY/ECONOMY VALUE 1 3. 5 7 75 Lesotho...3. 4 76 Armenia...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 8 7 1 Finland...6. 2 2 Singapore...

3. 6 RANK COUNTRY/ECONOMY VALUE 1 3. 8 7 75 Armenia...3. 6 76 Montenegro...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 United states...19 2 Luxembourg...20 3 Japan...21 4 New zealand...

72 RANK COUNTRY/ECONOMY VALUE 75 Honduras...73 76 Tunisia...74 77 Albania...75 78 Dominican republic...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Ireland...21 1 Singapore...21 3 Rwanda...23 4 Austria...

37 RANK COUNTRY/ECONOMY VALUE 67 Nicaragua...37 67 Philippines...37 67 Seychelles...37 78 Barbados...

Understanding Regulations for Small and Medium-Size Enterprises 2014 World Economic Forum 264 The Global Information technology Report 2014 3:

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Singapore...150 2 New zealand...216 3 Bhutan...225 4 Korea, Rep...230 4 Rwanda...

545 RANK COUNTRY/ECONOMY VALUE 74 Slovak Republic...545 76 Portugal...547 77 Bulgaria...564 78 Tunisia...

Understanding Regulations for Small and Medium-Size Enterprises 2014 World Economic Forum 2nd pillar Business and innovation environment 2014 World Economic Forum 266

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 9 7 1 Finland...6. 5 2 Sweden...

4. 9 RANK COUNTRY/ECONOMY VALUE 1 4. 9 7 75 Thailand...4. 9 76 Bosnia and herzegovina...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 2. 7 7 1 Hong kong SAR...4. 6 2 Qatar...

2. 6 RANK COUNTRY/ECONOMY VALUE 1 2. 7 7 75 Colombia...2. 6 76 Mexico...

1. 5 2. 02 Venture capital availability*In your country, how easy is it for entrepreneurs with innovative

but risky projects to find venture capital? 1=extremely difficult; 7=extremely easy 2012 2013 weighted average SOURCE:

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Macedonia, FYR...8. 2 2 Timor-Leste...11.0 3 Qatar...

37.2 RANK COUNTRY/ECONOMY VALUE 75 Mozambique...37.5 76 El salvador...38.1 77 Armenia...38.8 78 Honduras...39.2 79 Netherlands...

283.2 2. 03 Total tax rate Sum of profit tax, labor tax and social contributions, property taxes, turnover taxes,

as a share(%)of commercial profits 2013 SOURCE: World bank/International finance corporation, Doing Business 2014: Understanding Regulations for Small and Medium-Size Enterprises 2014 World Economic Forum The Global Information technology Report 2014 269 3:

Data Tables RANK COUNTRY/ECONOMY VALUE 1 New zealand...1 2 Georgia...2 2 Macedonia, FYR...

2 2 Rwanda...2 5 Australia...3 5 Hong kong SAR...3 5 Portugal...3 5 Singapore...

14 RANK COUNTRY/ECONOMY VALUE 75 Germany...15 76 Benin...15 76 Cameroon...15 76 Colombia...

Understanding Regulations for Small and Medium-Size Enterprises 2014 World Economic Forum 270 The Global Information technology Report 2014 3:

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Canada...1 1 New zealand...1 3 Armenia...2 3 Georgia...2 3 Kyrgyz Republic...

6 RANK COUNTRY/ECONOMY VALUE 58 United arab emirates...6 58 United kingdom...6 58 United states...6 58 Yemen...6 79 Bahrain...

Understanding Regulations for Small and Medium-Size Enterprises 2014 World Economic Forum The Global Information technology Report 2014 271 3:

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 9 7 1 Japan...6. 2 2 Taiwan, China...

4. 9 RANK COUNTRY/ECONOMY VALUE 1 4. 9 7 75 Dominican republic...4. 9 76 Nigeria...

2. 8 2. 06 Intensity of local competition*In your country, how intense is competition in the local markets?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...100.8 2 Finland...95.5 3 United states...

35.2 RANK COUNTRY/ECONOMY VALUE 75 Paraguay11...34.5 76 Dominican Republic5...34.0 77 Bahrain12...33.5 78 Algeria12...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 2 7 1 Switzerland...6. 1 2 Belgium...

4. 2 RANK COUNTRY/ECONOMY VALUE 1 4. 2 7 75 Seychelles...4. 2 76 Venezuela...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 5 7 1 Qatar...5. 6 2 Singapore...

3. 5 RANK COUNTRY/ECONOMY VALUE 1 3. 5 7 75 Mauritius...3. 5 76 Tanzania...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Iceland3...54,817. 2 2 Norway3...29,244. 2 3 Canada3...

2, 507.7 RANK COUNTRY/ECONOMY VALUE 75 Croatia...2, 500.1 76 Mexico3...2, 449.5 77 Jordan...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Azerbaijan...100.0 1 Bahrain...100.0 1 Bhutan...100.0 1 Chile8...

99.0 58 Mauritius...99.0 RANK COUNTRY/ECONOMY VALUE 58 Morocco...99.0 58 Philippines8...99.0 58 Portugal...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Luxembourg...4, 088.5 2 Hong kong SAR...1, 426.6 3 Malta...

18.1 RANK COUNTRY/ECONOMY VALUE 75 Timor-Leste...17.5 76 Albania...17.4 77 Indonesia...17.1 78 Côte d'ivoire...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Iceland...3, 139.3 2 Netherlands...2, 803.7 3 Korea, Rep...2, 751.6 4 Switzerland...

25.8 RANK COUNTRY/ECONOMY VALUE 75 Cape verde...24.3 76 Ukraine...23.5 77 Moldova...23.0 78 Dominican republic...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 9 7 1 Iceland...6. 6 2 Finland...

5. 1 RANK COUNTRY/ECONOMY VALUE 1 4. 9 7 75 Oman...5. 1 76 Mauritius...5. 0 77 Lao PDR...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Liberia3...0. 00 2 Sierra Leone3...0. 00 3 Hong kong SAR...

0. 25 RANK COUNTRY/ECONOMY VALUE 75 El Salvador3...0. 26 76 Mozambique...0. 26 77 Venezuela...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Sri lanka...8. 22 2 Israel3...8. 39 3 Bangladesh...

32.42 RANK COUNTRY/ECONOMY VALUE 75 Canada...32.57 76 Paraguay...32.63 77 Norway...33.89 78 Portugal...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Argentina1...2. 00 1 Australia5...2. 00 1 Austria6...

1. 86 RANK COUNTRY/ECONOMY VALUE 74 Ukraine19...1. 86 76 United Kingdom16...1. 85 77 Cape Verde17...

n/a 4. 03 Internet and telephony sectors competition index Level of competition index for Internet services, international long distance services,

and mobile telephone services on a 0-to-2 (best) scale 2010 or most recent SOURCE:

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 7 7 1 Switzerland...6. 0 2 Finland...

3. 6 RANK COUNTRY/ECONOMY VALUE 1 3. 7 7 75 Panama...3. 6 76 Cambodia...

1. 9 5. 01 Quality of the educational system*How well does the educational system in your country meet the needs of a competitive economy?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 0 7 1 Singapore...6. 3 2 Finland...

4. 1 RANK COUNTRY/ECONOMY VALUE 1 4. 0 7 75 Kazakhstan...4. 1 76 Zambia...

1. 9 5. 02 Quality of math and science education*In your country, how would you assess the quality of math and science education in schools?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Australia...133.0 2 Spain...128.5 3 Netherlands...128.4 4 New zealand...

89.9 RANK COUNTRY/ECONOMY VALUE 75 Bosnia and herzegovina...89.3 76 Jordan...89.1 77 Turkey...88.9 78 Kyrgyz Republic...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Estonia...99.8 2 Latvia...99.8 3 Azerbaijan5...99.8 4 Georgia...99.7 5 Poland...

93.4 RANK COUNTRY/ECONOMY VALUE 75 Malaysia6...93.1 76 South africa...93.0 77 Indonesia...92.8 78 Myanmar...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Hong kong SAR...229.2 2 Saudi arabia...187.4 3 Kazakhstan...

108.6 RANK COUNTRY/ECONOMY VALUE 75 Spain...108.4 76 Iceland...108.1 77 Georgia...107.8 78 Ireland...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Iceland...96.2 2 Norway...95.0 3 Sweden...94.0 4 Denmark...

45.0 RANK COUNTRY/ECONOMY VALUE 75 Egypt...44.1 76 Venezuela...44.0 77 Moldova...43.4 78 China...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Netherlands...97.2 2 Iceland...96.0 3 Bahrain...92.7 4 Denmark...

38.4 RANK COUNTRY/ECONOMY VALUE 75 Panama...38.3 76 Egypt...37.9 77 Iran, Islamic Rep...37.0 78 Suriname...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...97.4 2 Iceland...95.0 3 Netherlands...

32.3 RANK COUNTRY/ECONOMY VALUE 75 Colombia...32.1 76 Georgia...32.0 77 Panama...31.6 78 Iran, Islamic Rep...26.5 79 Mexico...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Switzerland...39.9 2 Netherlands...39.8 3 Denmark...38.8 4 France...

6. 7 RANK COUNTRY/ECONOMY VALUE 75 Venezuela...6. 7 76 Suriname...5. 5 77 Ecuador...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Singapore...126.1 2 Japan...115.1 3 Finland...106.6 4 Korea, Rep...105.1 5 Sweden...

18.4 RANK COUNTRY/ECONOMY VALUE 75 Mongolia...18.4 76 China...16.9 77 Turkey...16.5 78 Dominican republic...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 5. 5 7 1 Iceland...6. 7 2 United kingdom...

5. 6 RANK COUNTRY/ECONOMY VALUE 1 5. 5 7 75 Mongolia...5. 6 76 Hungary...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 7 7 1 Sweden...6. 2 2 Iceland...

4. 7 74 Honduras...4. 7 RANK COUNTRY/ECONOMY VALUE 1 4. 7 7 75 Trinidad and tobago...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 6 7 1 Switzerland...5. 8 2 Finland...

3. 5 RANK COUNTRY/ECONOMY VALUE 1 3. 6 7 75 Mexico...3. 5 76 Rwanda...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Japan1...301.1 2 Sweden1...294.5 3 Switzerland1...293.5 4 Finland1...

0. 6 RANK COUNTRY/ECONOMY VALUE 75 Egypt1...0. 6 76 Sri Lanka1...0. 6 77 Azerbaijan1...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 8 7 1 Finland...6. 2 2 Switzerland...

4. 8 RANK COUNTRY/ECONOMY VALUE 1 4. 8 7 75 Jamaica...4. 8 76 Cyprus...4. 8 77 Trinidad and tobago...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 4 7 1 United kingdom...6. 3 2 Korea, Rep...6. 2 3 United states...

4. 5 RANK COUNTRY/ECONOMY VALUE 1 4. 4 7 75 Brunei Darussalam...4. 5 76 Mexico...

2. 5 7. 05 Business-to-consumer Internet use*In your country, to what extent do businesses use the Internet for selling their goods and services to consumers?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 0 7 1 Switzerland...5. 6 2 Finland...

4. 0 RANK COUNTRY/ECONOMY VALUE 1 4. 0 7 75 Poland...4. 0 76 Dominican republic...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 0 7 1 United arab emirates...5. 9 2 Qatar...

3. 9 RANK COUNTRY/ECONOMY VALUE 1 4. 0 7 75 Sierra leone...3. 9 76 Mexico...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...1. 00 1 Singapore...1. 00 1 United states...

0. 48 RANK COUNTRY/ECONOMY VALUE 74 Tunisia...0. 48 76 Ethiopia...0. 47 77 Guatemala...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 3 7 1 Rwanda...6. 2 2 United arab emirates...

4. 3 RANK COUNTRY/ECONOMY VALUE 1 4. 3 7 75 Jamaica...4. 3 76 Bangladesh...

2. 7 8. 03 Government success in ICT promotion*In your country, how successful is the government in promoting the use of information and communication technologies (ICTS?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 3 7 1 Finland...5. 8 2 Korea, Rep...5. 7 3 Sweden...

4. 3 RANK COUNTRY/ECONOMY VALUE 1 4. 3 7 75 Ghana...4. 3 76 Cyprus...4. 3 77 Cambodia...

2. 5 9. 01 Impact of ICTS on new services and products*In your country, to what extent do ICTS enable new business models?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Japan1...118.9 2 Finland1...110.1 3 Sweden1...88.8 4 Korea, Rep. 1...87.8 5 Israel1...

0. 1 RANK COUNTRY/ECONOMY VALUE 75 Azerbaijan1...0. 1 76 Colombia1...0. 1 77 Jordan1...

n/a 9. 02 PCT ICT patent applications Number of applications for information and communication technology related patents filed under the Patent Cooperation Treaty (PCT) per million population 2010

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 1 7 1 Finland...5. 7 2 Qatar...

4. 1 RANK COUNTRY/ECONOMY VALUE 1 4. 1 7 75 Guyana...4. 1 76 Barbados...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Luxembourg...57.2 2 Singapore10...51.0 3 Switzerland...49.8 4 Sweden...

20.7 RANK COUNTRY/ECONOMY VALUE 75 Brazil...20.5 76 Mauritius...20.4 77 Turkey...20.2 78 Jamaica10...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 2 7 1 Qatar...6. 1 2 United arab emirates...

4. 1 RANK COUNTRY/ECONOMY VALUE 1 4. 2 7 75 Guatemala...4. 1 76 Tunisia...

2. 6 10.01 Impact of ICTS on access to basic services*In your country, to what extent do ICTS enable access for all citizens to basic services (e g.,

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 2 7 1 Iceland...6. 6 2 Finland...

4. 2 RANK COUNTRY/ECONOMY VALUE 1 4. 2 7 75 Jamaica...4. 1 76 Guyana...

Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 1 7 1 Singapore...6. 1 2 United arab emirates...

4. 1 RANK COUNTRY/ECONOMY VALUE 1 4. 1 7 75 Guyana...4. 1 76 Costa rica...

2. 3 10.03 ICT use and government efficiency*In your country, to what extent does the use of ICTS by the government improve the quality of government services to citizens?

Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...1. 00 1 Netherlands...1. 00 3 Kazakhstan...

0. 18 RANK COUNTRY/ECONOMY VALUE 71 Poland...0. 18 71 Uruguay...0. 18 77 Burkina faso...

and usefulness of government websites in providing online information and participatory tools and services to their citizens 2012 SOURCE:

The number next to the indicator corresponds to the number of the data table that reports ranks and scores for all economies on this particular indicator.

Political and regulatory environment 1. 01 Effectiveness of lawmaking bodies*How effective is your national parliament/congress as a lawmaking institution?

counted from the moment the plaintiff files a lawsuit in court until payment 2013 The list of procedural steps compiled for each economy traces the chronology of a commercial dispute before the relevant court.

Understanding Regulations for Small and Medium-Size Enterprises 2014 World Economic Forum 324 The Global Information technology Report 2014 Technical Notes and Sources 1. 09

Understanding Regulations for Small and Medium-Size Enterprises 2nd pillar: Business and innovation environment 2. 01 Availability of latest technologies*In your country, to what extent are the latest technologies available?

1=not available at all; 7=widely available 2012 2013 weighted average Source: World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions 2. 02 Venture capital availability*In your country, how easy is it for entrepreneurs with innovative

but risky projects to find venture capital? 1=extremely difficult; 7=extremely easy 2012 2013 weighted average Source:

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions 2. 03 Total tax rate Sum of profit tax, labor tax and social contributions, property taxes, turnover taxes,

and other taxes as a share(%)of commercial profits 2013 The total tax rate measures the amount of taxes

and mandatory contributions borne by the business in the second year of operation, expressed as a share of commercial profit.

Doing Business 2014 reports the total tax rate for calendar year 2012. The total amount of taxes borne is the sum of all the different taxes

profit or corporate income taxes; social contributions and labor taxes paid by the employer (in respect

Understanding Regulations for Small and Medium-Size Enterprises 2. 04 Time required to start a business Number of days required to start a business 2013 Time is recorded in calendar days.

Understanding Regulations for Small and Medium-Size Enterprises 2. 05 Number of procedures required to start a business Number of procedures required to start a business 2013 A procedure is defined as any interaction of the company founders with external

Understanding Regulations for Small and Medium-Size Enterprises 2. 06 Intensity of local competition*In your country, how intense is competition in the local markets?

World bank, World Development Indicators (December 2013 edition) 4. 03 Internet and telephony sectors competition index Level of competition index for Internet services, international long distance services,

and mobile telephone services on a 0-to-2 (best) scale 2010 or most recent This variable measures the degree of liberalization in 19 categories of ICT services, including 3g telephony, retail Internet access services, international long distance calls,

and international gateways. For each economy, the level of competition in each of the categories is assessed as follows:

monopoly, partial competition, and full competition. The results reflect the situation as of 2010 for the majority of countries (for others,

data are available as of 2009,2011, or 2012). The index is calculated as the average of points obtained in each of the 19 categories for

which data are available. Full liberalization across all categories yields a score of 2, the best possible score.

Skills 5. 01 Quality of the educational system*How well does the educational system in your country meet the needs of a competitive economy?

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions 5. 02 Quality of math and science education*In your country, how would you assess the quality of math and science education

Subscriptions to public mobile data services, private trunked mobile radio, telepoint or radio paging and telemetry services are excluded also.

It includes all mobile cellular subscriptions that offer voice communications. Source: International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition) 6. 02 Internet users Percentage of individuals using the Internet

2012 Internet users are people with access to the worldwide network. Source: International Telecommunication Union (ITU), ITU World Telecommunication/ICT Indicators Database 2013 (December 2013 edition) 6. 03 Households with a personal computer Percentage of households

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions 7. 05 Business-to-consumer Internet use*In your country, to what extent do businesses use the Internet for selling their goods and services

In each country, the performance of the government in each of the four stages is measured as the number of services provided as a percentage of the maximum services in the corresponding stage.

Examples of services include online presence, deployment of multimedia content, governments'solicitation of citizen input, widespread data sharing,

E-Government for the People 8. 03 Government success in ICT promotion*In your country, how successful is the government in promoting the use of information and communication technologies (ICTS?

Economic impacts 9. 01 Impact of ICTS on new services and products*In your country, to what extent do ICTS enable new business models?

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions 9. 02 PCT ICT patent applications Number of applications for information and communication technology related

and communication technologies by priority date and inventor nationality, using a fractional count if an application is filed by multiple inventors.

Social impacts 10.01 Impact of ICTS on access to basic services*In your country, to what extent do ICTS enable access for all citizens to basic services (e g.,

services to citizens? 1=not at all; 7=to a great extent 2012 2013 weighted average Source: World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions 10.04 E-Participation Index The E-Participation Index assesses, on a 0-to-1 (best) scale

and usefulness of government websites in providing online information and participatory tools and services to their citizens 2012 According to the United nations, the E-Participation Index assesses the quality

and usefulness of information and services provided by a country for the purpose of engaging its citizens in public policy making through the use of e-government programs.

he has been particularly active in helping clients around the world on a range of strategy, regulation, stakeholder management, business in society,

and Senior Economist at the Global Competitiveness and Benchmarking Network at the World Economic Forum.

and information and communication technologies in fostering competitiveness and is Co-Editor of The Global Information technology Report.

Dr Bilbao-Osorio holds a degree in Economics from the Universidad Comercial de Deusto (Spain), a Master in European Studies from the Université Catholique de Louvain (Belgium),

) Roberto Crotti Roberto Crotti is a Quantitative Economist with the Global Competitiveness and Benchmarking Network at the World Economic Forum.

His main areas of expertise are quantitative research, forecasting, macroeconomics, and public economics. Prior to joining the Forum,

he worked as an Analyst in the private consulting and forecasting sector. Mr Crotti holds an undergraduate degree in Economics/Economic policy from Università Cattolica del Sacro Cuore in Milan, Italy;

an MA in Economics from Boston University in the United states, and is enrolled currently in a Phd program in Economics at the Graduate Institute Geneva in Switzerland.

Bahjat El-Darwiche Bahjat El-Darwiche is a Partner with Booz & Company, based in Beirut.

He is the leader of the firm's Communications, Media, and Technology practice in the middle East.

He specializes in communications, media, and technology and has led engagements in the areas of telecommunications-sector strategy development, policymaking and regulatory management, digitization, business development and strategic investments,

and corporate management as well as governance, operating models, and restructuring. 2014 World Economic Forum About the Authors 330 The Global Information technology Report 2014 Soumitra Dutta Soumitra Dutta is the Anne and Elmer Lindseth Dean and Professor of Management

at the Samuel Curtis Johnson Graduate school of Management at Cornell University, New york. Prior to July 2012,

He coleads Mckinsey's global efforts in regulation, regulatory economics, and stakeholder management and worked extensively in this area both at Mckinsey

and prior to joining the firm. Mr Enríquez has an AB in Economics from Harvard university

and did his doctoral work in Economics at the University of California at Berkeley, where he focused on the economic dynamics of interconnection among telecommunications networks.

Peter Haynes Peter Haynes is a Senior Fellow at the Atlantic Council and former Senior Director

Previously Mr Haynes was New york Bureau Chief and US Business editor of The Economist and a Senior Researcher at Britain's Institute for Fiscal Studies and National Institute of Economic and Social Research.

Mr Haynes holds an MA in Philosophy, Politics and Economics from Keble College, Oxford. John Garrity John Garrity is Cisco's Global Technology Policy Advisor.

He is responsible for policy engagement and datadriven analytical research on technology issues related to the potential of IT and network connectivity for economic growth, competitiveness, social inclusion,

His research covers the expansion of fixed and wireless broadband, national broadband agendas, municipal strategies for ICT use, Internet protocol network traffic demand,

Previously he was a manager in Cisco's Strategy and Economics group, guiding strategic direction for the Emerging Markets organization, a business unit with geographic market coverage across 130 countries.

He holds a Master in Applied Economics from Ohio State university. Ferry C. Grijpink Ferry C. Grijpink is a Principal in Mckinsey's Singapore office He focuses on advising telecommunications clients on strategy and technology topics in Europe, Africa, and Asia.

HCLT), a $4. 8 billion global information technology services company. He joined HCL in 1993, and has held since a series of leadership positions in the company, most recently as President of HCL's Infrastructure Services Division.

In this role, he led the company's foray into global markets through its pioneering Remote Infrastructure Management (RIM) Services,

going on to lead that Division to become a $1 billion business for the company and growing its contribution to HCL's revenues from 10.2 percent in 2005 to 30 percent today.

and the first hosted pay-by-use Enterprise Systems Management Framework, called MTAASTM. He is credited also with leading the company's incubation of a new approach to application management called ALT AMSTM and Digital System Integration for strategic application development.

Under his leadership these models and services are expanding addressable blue ocean markets for HCL

and has contributed significantly to global research literature on next generation IT services. Mr Gupta has a BSC in Physics and an MSC Engineering from University of Liverpool.

He has supported clients across the globe in the digital transformation of their business models. He specializes in customer interface and organizations, the development of strategies that capture value from data,

and how to embrace opportunities from big data/advanced analytics. Bruno Lanvin Bruno Lanvin is the Executive director of INSEAD's European Competitiveness Initiative (IECI) and of Global Indices projects at INSEAD (Global Information technology, Global Innovation Index,

Before that, he worked for some 20 years in senior positions in the United nations. The author of numerous books and articles on international economics, information technology,

and a Phd in Economics from the University of Paris I La Sorbonne. David Meer David Meer is a Partner at Booz

& Company, based in New york. He leads the Demand Analytics group, the firm's expert capability in consumer insight and marketing analytics.

Her work is focused on shaping relevant long-term technology policies globally by engaging with stakeholders and raising awareness of potentially disruptive impacts of emerging technologies

Prior to joining Microsoft, Dr Nguyen held positions with Research in motion, Avaya Communications, Lucent Technologies, and Bell laboratories.

Sandy Pentland Alex Sandy Pentlanddirects MIT's Human Dynamics Laboratory and the MIT Media Lab Entrepreneurship Program, co-leads the World Economic Forum's Big data and Personal data initiatives,

IP-enabled services, wireless and spectrum policy, security, privacy, Internet governance, and ICT development. He joined Cisco in July 2005 from the FCC,

and is a Communications Program Fellow at the Aspen Institute. He is a member of the US Department of commerce's Spectrum Management Advisory Committee, the UK's Ofcom Spectrum Advisory board,

and the US Department of state's Advisory Committee on International Communications and Information Policy. He received his BA and Phd from the University of Wisconsin-Madison.

Dr Ryanb received a JD from The university of texas at austin, an MBL in International Business Law from the Universität St gallen,(Switzerland),

and has been part of Mckinsey's global efforts in regulation, regulatory economics, and stakeholder management for the past five years.

He has been a lead author in the annual Global Information technology Report of the World Economic Forum since 2005.

and get information firsthand from key European industry stakeholders in Brussels such as the European Telecommunications Network Operators'Association ETNO), the European Competitive Telecommunications Association (ECTA), the Centre for European

He obtained A BS and an MA in Economics from Los Andes University in Colombia, and an MBA with high honours from Solvay Business school. 2014 World Economic Forum About the Authors The Global Information technology Report 2014 333 Ramez T. Shehadi Ramez T

and develop next-generation digital services. He has written extensively on digital strategy and technology-driven socioeconomic improvement in the region.

Mr Taylor leads TIBCO's industry and customer marketing, where he has the opportunity to dive into the solutions being created using TIBCO software to solve some of the most complex and rewarding global big data integration challenges.

Universidad Austral Eduardo Luis Fracchia, Professor Santiago Novoa, Project Manager Armenia Economy and Values Research center Manuk Hergnyan, Chairman Sevak Hovhannisyan, Board member

and Senior Associate Gohar Malumyan, Research Associate Australia Australian Industry Group Colleen Dowling, Senior Research Coordinator Julie Toth, Chief Economist Innes

Associate, Competence Centre Entrepreneurship, Governance and Strategy Wim Moesen, Professor Leo Sleuwaegen, Professor, Competence Centre Entrepreneurship,

Governance and Strategy Benin CAPOD Conception et Analyse de Politiques de Développement Epiphane Adjovi, Director Sosthene Gnansounou, Lead Economist Wilfried Houedokou, Economist

Bhutan Bhutan Chamber of commerce & Industry Sherab Lhamo, Research Officer Phub Tshering, Secretary general Druk Holding & Investment Randall Krantz, Strategy Adviser Bosnia and herzegovina MIT

Executive director Phumzile Thobokwe, Manager, Information and Research Services Department Brazil Fundação Dom Cabral, Innovation Center Carlos Arruda, Associate dean for Business Partnership, Professor

of Innovation and Competitiveness Fabiana Madsen, Economist and Associate Researcher Samuel Siewers, Bachelor Student in Economics Movimento Brasil Competitivo (MBC) Carolina Aichinger, Project Coordinator

, Assistant professor, School of Government Leonidas Montes Lira, Dean, School of Government China Institute of Economic system and Management, National Development and Reform Commission Chen Wei, Research

Deputy Director and Professor China Center for Economic Statistics Research, Tianjin University of Finance and Economics Bojuan Zhao, Professor Fan Yang, Professor Jian Wang

, Associate professor Hongye Xiao, Professor Huazhang Zheng, Associate professor Colombia National Planning Department Rodrigo Moreira, Director of Enterprise Development Sara Patricia Rivera, Research

d'Industrie de Côte d'ivoire Anzoumane Diabakate, Head of communications Nicolas Djibo, President Marie-Gabrielle Varlet, Director General Croatia National Competitiveness Council

Egypt The Egyptian Center for Economic Studies Iman Al-Ayouty, Senior Economist Omneia Helmy, Acting Executive director and Director of research Estonia Estonian Institute of Economic Research

Finland ETLA The Research Institute of the Finnish Economy Markku Kotilainen, Research director Petri Rouvinen, Research director Vesa Vihriälä, Managing director France HEC School of management, Paris Bertrand

, Founding Member of the Board of directors Mamuka Tsereteli, Founding Member of the Board of directors Germany WHU Otto Beisheim School of management Ralf Fendel, Professor of Monetary Economics Michael Frenkel

, Professor, Chair of Macroeconomics and International Economics Ghana Association of Ghana Industries (AGI) Patricia Addy, Projects Officer Nana Owusu-Afari, President Seth Twum

-Akwaboah, Executive director Greece SEV Hellenic Federation of Enterprises Michael Mitsopoulos, Senior Advisor, Infrastructures and Business Environment Thanasis Printsipas

Economist, Entrepreneurship Guatemala FUNDESA Felipe Bosch G.,President of the Board of directors Pablo Schneider, Economic Director Juan carlos Zapata, Chief executive officer Guinea Confédération Patronale des

O'Rear, Chief Economist Federation of Hong kong Industries Alexandra Poon, Director Hungary KOPINT-TÁRKI Economic Research Ltd.

Director, Economic Research Marut Sengupta, Deputy Director General Indonesia Center for Industry, SME & Business Competition Studies, University of Trisakti Tulus Tambunan, Director

, Manager Conor Hand, Economist Israel Manufacturers Association of Israel (MAI) Dan Catarivas, Foreign Trade & International Relations Director Amir Hayek, Managing director Zvi

Mona School of business & Management (MSBM), The University of the West indies Patricia Douce, Project Administrator William Lawrence, Director, Professional Services Unit Paul Simmonds, Executive director and Professor

-Sayer, Committee member Kyrgyz Republic Economic policy Institute Lola Abduhametova Program Coordinator Marat Tazabekov, Chairman Lao PDR Enterprise & Development Consultants Co.,Ltd Latvia Stockholm School of economics in Riga Karlis Kreslins, EMBA Programme

Director Anders Paalzow, Rector Lebanon Bader Young Entrepreneurs Program Joelle Yazbeck, Program Manager Farah Shamas, Program Coordinator Lesotho Private Sector

, Project Director Ahmed Jehani, Chairman Mohamed Wefati, Managing director Lithuania Statistics Lithuania Ona Grigiene, Deputy Head, Knowledge Economy and Special Surveys Statistics

Head, Knowledge Economy and Special Surveys Statistics Division Luxembourg Luxembourg Chamber of commerce Christel Chatelain, Research Analyst Stephanie Musialski, Research Analyst Carlo Thelen, Chief

Economist, Member of the Managing Board Macedonia, FYR National Entrepreneurship and Competitiveness Council (NECC) Dejan Janevski, Project Coordinator Madagascar Centre of Economic Studies, University

and Marketing Director and Analyst Habib Sy, Director Général Mauritius Board of Investment, Mauritius Manaesha Fowdar, Investment Executive, Competitiveness Khoudijah Maudarbocus-Boodoo, Director

Director Mexico Center for Intellectual Capital and Competitiveness Erika Ruiz Manzur, Executive director René Villarreal Arrambide, President and Chief executive officer Rodrigo David Villarreal Ramos, Director

Instituto Mexicano para la Competitividad (IMCO) Gabriela Alarcon, Research director Darcia Datshkovsky Saenz, Researcher Juan E. Pardinas, General Director Ministry of the Economy

Manager of Economic policy Erdenejargal Perenlei, Executive director 2014 World Economic Forum Partner Institutes The Global Information technology Report 2014 339 Montenegro Institute for Strategic Studies

Research Foundation Salem Ben Nasser Al-Ismaily, Chairman Public Authority for Investment Promotion and Export Development (PAIPED) Mehdi Ali Juma, Expert for Economic

Director Luis Tenorio, Executive director Philippines Makati Business Club (MBC) Michael B. Mundo, Chief Economist Marc P. Opulencia, Deputy Director Peter

University of Dakar Diop Ibrahima Thione, Director Serbia Foundation for the Advancement of Economics (FREN) Aleksandar Radivojevic, Project Coordinator Bojan Ristic, Researcher Jelena Zarkovic

Rakic, Director Seychelles Plutus Auditing & Accounting Services Nicolas Boulle, Partner Marco L. Francis, Partner Singapore Economic Development Board Anna Chan, Assistant

, Economic policy Spain IESE Business school, International Center for Competitiveness María Luisa Blázquez, Research Associate Antoni Subirà, Professor Sri lanka Institute of Policy Studies of Sri lanka

, Executive secretary Rene van Essen, Director Dayenne Wielingen Verwey, Economic policy Officer Swaziland Federation of Swaziland Employers and Chamber of commerce Mduduzi Lokotfwako

Coordinator, Trade & Commerce Nyakwesi Motsa, Administration & Finance Manager Sweden International University of Entrepreneurship and Technology Association (IUET) Thomas Andersson, President Switzerland University

of St gallen, Executive School of management, Technology and Law (ES-HSG) Rubén Rodriguez Startz, Head of Project Tobias Trütsch, Communications Manager Taiwan, China Council for Economic

Francis Mukuya, Research Associate Ukraine CASE Ukraine, Center for Social and Economic Research Dmytro Boyarchuk, Executive director Vladimir Dubrovskiy, Leading Economist United arab emirates Competitiveness

, Secretary general 2014 World Economic Forum Partner Institutes The Global Information technology Report 2014 341 United kingdom LSE Enterprise Ltd

Uruguay Bruno Gili, Professor Isidoro Hodara, Professor Venezuela CONAPRI The Venezuelan Council for Investment Promotion Litsay Guerrero, Economic Affairs and Investor Services Manager

Our award-winning management magazine, strategy+business, is available at strategy-business. com. The Ideation Center,

CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen

@weforum. org www. weforum. org Information and communication technologies (ICTS) have evolved into key enablers across industries

and opportunities around the globe ICTS have changed the world dramatically over the last decade or so,

the Report has become the most comprehensive and respected international assessment of the preparedness of economies to leverage the networked economy,

the Report measures the extent to which 148 economies, from both the developed and developing worlds, take advantage of ICTS

In addition, the Report includes detailed profiles for the 148 economies covered this year together with data tables for each of the 54 indicators used in the computation of the NRI.


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