The Global Information technology Report 2014 is a special project within the framework of the World
Elena Kvochko, Manager, Information technology Industry Derek O†Halloran, Associate Director, Head of Information technology Industry Michele Petruzziello, Senior Partnership Development
Global Leadership Fellow Alexandra Shaw, Senior Community Associate Information technology Industry Bruce Weinelt, Director, Head of Telecommunication
Industry World Economic Forum Geneva Copyright  2014 by the World Economic Forum and INSEAD
Visit The Global Information technology Report page at www. weforum. org/gitr We thank Hope Steele for her excellent editing work and
The Global Information technology Report 2014 iii Contents Preface v Jennifer Blanke and Alan Marcus (World Economic Forum
The Global Information technology Report 2014 v The 13th edition of The Global Information technology Report is released at a time when economies need
to solidify the recovery of the past year and leave the worst financial and economic crisis of the past 80
The Global Information technology Report 2014 features the latest results of the NRI, offering an overview
The Global Information technology Report 2014 vii Foreword JOHN CHAMBERS Chairman and Chief executive officer, Cisco systems I never cease to be amazed by the speed of innovation
emergence of cloud and mobile computing, the growth of big data and analytics, and the explosive development
changing the role of information technology (IT), with Internet protocol (IP) networks playing an increasingly central part by seamlessly connecting disparate IT
Global Information technology Report focuses on the how IP networks facilitate new information flows through the interaction between two of these transitions:
into the network†from networking virtual machines and developing a platform optimizing computing to scaling applications and decoupling them from the server or
data center in which they live The network also facilitates the growth of applications, a key driver of the Internet of Everything
Information technology Report and the Networked Readiness Index (NRI. The NRI provides policymakers business leaders, and concerned citizens with valuable
The Global Information technology Report 2014 ix Foreword CESARE MAINARDI Chief executive officer, Booz & Company The report in your hands is a compilation of wisdom
When The Global Information technology Report (GITR and the Networked Readiness Index (NRI) were created more than 13 years ago, the attention of decision
The Global Information technology Report 2014 xi  2014 World Economic Forum PART 1: THE CURRENT NETWORKED
xii The Global Information technology Report 2014 Executive Summary  2014 World Economic Forum world (2nd), making Sweden a truly knowledge-based
The Global Information technology Report 2014 xiii Executive Summary  2014 World Economic Forum crucial to avoid the emergence of a new digital divide
xiv The Global Information technology Report 2014 Executive Summary  2014 World Economic Forum big data. The key policy recommendations for all large
, by use of preprogrammed SQL queries known as â€oedatabase Viewsâ€) rather than the data themselves, whenever possible.
The Global Information technology Report 2014 xv Executive Summary  2014 World Economic Forum big data and get to the core of understanding big data†s
xvi The Global Information technology Report 2014 Executive Summary  2014 World Economic Forum businesses and other organizations will operate, and
-Survey data variables included in the NRI computation this year NOTES 1 Alexander 1983 2 See Lanier 2010;
The Global Information technology Report 2014 xvii Executive Summary  2014 World Economic Forum  2014 World Economic Forum
The Global Information technology Report 2014 xxi Rank Country/Economy Value 2013 rank out of 144
The Global Information technology Report 2014 3 CHAPTER 1. 1 The Networked Readiness Index 2014: Benchmarking
When The Global Information technology Report (GITR and the Networked Readiness Index (NRI) were created more than 13 years ago, the attention of decision
4 The Global Information technology Report 2014 we purchase? In short, almost any imaginable human interaction can be captured
The Global Information technology Report 2014 5 1. 1: The Networked Readiness Index 2014 Moreover, applications of big data in military intelligence
6 The Global Information technology Report 2014 with reliable and efficient rules and regulations favorable business conditions for the founding and
composition and computation of the NRI 2014, while we briefly describe the different subindexes below
The Global Information technology Report 2014 7 1. 1: The Networked Readiness Index 2014 The business usage pillar (six variables) captures the
8 The Global Information technology Report 2014 In general, measuring the impacts of ICTS is a complex task,
COMPUTATION METHODOLOGY AND DATA In order to capture as comprehensively as possible all relevant dimensions of societies†networked readiness
their computation can be found in Appendix A and in the Technical Notes and Sources section at the end of the
The Global Information technology Report 2014 9 1. 1: The Networked Readiness Index 2014 NRI 2014.
10 The Global Information technology Report 2014 2013 rank Rank Country/Economy Value (out of 144) Group
The Global Information technology Report 2014 11 1. 1: The Networked Readiness Index 2014 Table 2:
12 The Global Information technology Report 2014 Table 3: Readiness subindex and pillars READINESS SUBINDEX Rank Country/Economy Score Rank Score Rank Score Rank Score
The Global Information technology Report 2014 13 1. 1: The Networked Readiness Index 2014 Table 4:
14 The Global Information technology Report 2014 Table 5: Impact subindex and pillars IMPACT SUBINDEX Rank Country/Economy Score Rank Score Rank Score
The Global Information technology Report 2014 15 1. 1: The Networked Readiness Index 2014 changes in the rest, with the exception of the significant
16 The Global Information technology Report 2014 Box 1: Which countries are bridging the digital divide and
The Global Information technology Report 2014 17 1. 1: The Networked Readiness Index 2014 Box 1:
18 The Global Information technology Report 2014 economies continuing to lag behind. A deeper analysis of the root causes of these differences shows that, in
The Global Information technology Report 2014 19 1. 1: The Networked Readiness Index 2014 Europe is slowly emerging from one the worst financial
20 The Global Information technology Report 2014 good economic impacts (19th) and a large share of its
The Global Information technology Report 2014 21 1. 1: The Networked Readiness Index 2014 Since the beginning of the worst financial and economic
22 The Global Information technology Report 2014 Kazakhstan is one of the most prominent of this
The Global Information technology Report 2014 23 1. 1: The Networked Readiness Index 2014 of the least advanced among them to gain access to
24 The Global Information technology Report 2014 worsening because of excessive bureaucracy and red tape, high taxes (135th),
The Global Information technology Report 2014 25 1. 1: The Networked Readiness Index 2014 Sri lanka, another ASEAN economy, drops
26 The Global Information technology Report 2014 LATIN AMERICA AND THE CARIBBEAN Improving the connectivity of the region continues to
The Global Information technology Report 2014 27 1. 1: The Networked Readiness Index 2014 Despite a slight increase in NRI score thanks to
28 The Global Information technology Report 2014 sector to support the economic development of the island, coupled with a positive political and regulatory
The Global Information technology Report 2014 29 1. 1: The Networked Readiness Index 2014 universal and has helped to achieve very high social
30 The Global Information technology Report 2014 After a sharp drop in the past edition, Algeria manages to move up two positions to reach 129th
The Global Information technology Report 2014 31 1. 1: The Networked Readiness Index 2014 BRICS economies†more precisely, their inability to
The Global Information technology Report 2014 33 1. 1: The Networked Readiness Index 2014 This appendix presents the structure of the Networked
indicators used in the computation of the NRI are distributed among the 10 pillars In the list below, the number preceding the period
The computation of the NRI is based on successive aggregations of scores, from the indicator level (i e.,
are used always at every step of the computation of the NRI Variables that are derived from the World Economic
Structure and computation of the Networked Readiness Index 2014 Â 2014 World Economic Forum 1. 1:
34 The Global Information technology Report 2014 READINESS SUBINDEX Readiness subindex=1/3 Infrastructure and digital content
is used in the computation of the NRI d For indicators 1. 08 and 1. 09, the average of the respective
normalized scores is used in the computation of the NRI e For indicators 2. 04 and 2. 05, the average of the respective
normalized scores is used in the computation of the NRI f The affordability pillar is computed as follows:
is used in the computation of the NRI categoryi K ï =1 indicatork K ï 2014 World Economic Forum
The Global Information technology Report 2014 35 Â 2014 World Economic Forum Despite the rapid growth in data production and
36 The Global Information technology Report 2014 Â 2014 World Economic Forum Voice over internet Protocol (Voip. Today electricity
Sensors and computing are used to capture and monitor seismic data, borehole activity, environmental readings, weather, production utilization, storage capacity
The Global Information technology Report 2014 37 1. 2: The Internet of Everything  2014 World Economic Forum
information technology (IT) staff is expected to rise only by 1. 5 times. 20 Benefits to society via improved outcomes
38 The Global Information technology Report 2014 Â 2014 World Economic Forum EQUIPPING IP NETWORKS TO DELIVER BIG DATA
and distributing computing and analytical capabilities throughout the network, particularly at the edge. Specifically, these are
•Distributing computing and storage. Efficient distribution will require moving the ability to analyze data only in the data center to add processing at the
sensors, devices, computing, storage, analytics, and control systems But although IP networks are primed to support the
The Global Information technology Report 2014 39 1. 2: The Internet of Everything  2014 World Economic Forum
the need to move computing close to the network edge in a distributed intelligence architecture. Data loads will
already pose limits to computing and data analysis. Data centers, for example, exemplify the boundaries where electrical power, cooling resources, and space design
reallocation of computing resources. And new sources of electrical power (advanced batteries, simple chemical reactions, etc.
of computing power, we increasingly rely on data processed by others, and the Ioe and the era of big data
40 The Global Information technology Report 2014 Â 2014 World Economic Forum 3 IBM 2013 4 Gantz and Reinsel 2012.
Information technology Report: Living in a Hyperconnected World Geneva: World Economic Forum and INSEAD. 47†56
The Global Information technology Report 2014 41 1. 2: The Internet of Everything  2014 World Economic Forum
42 The Global Information technology Report 2014 Â 2014 World Economic Forum CHAPTER 1. 3 Big data Maturity
The Global Information technology Report 2014 43 Â 2014 World Economic Forum as global positioning system,
Linearâ programming Managementâ information systems/dashboards Dataâ marts Dataâ warehouses Dataâ clusters Operations research Creditâ scoring
44 The Global Information technology Report 2014 Â 2014 World Economic Forum performance or allow them to gain access to new
The Global Information technology Report 2014 45 Chapter 1. 3: Big data Maturity  2014 World Economic Forum
46 The Global Information technology Report 2014 Â 2014 World Economic Forum of parking space at all times. The initial results are
The Global Information technology Report 2014 47 Chapter 1. 3: Big data Maturity  2014 World Economic Forum
data, service, and information technology system providers; and •speed and scale up the education of talent to
48 The Global Information technology Report 2014 Â 2014 World Economic Forum Priorities for policymakers will vary in different
The Global Information technology Report 2014 49 Chapter 1. 3: Big data Maturity  2014 World Economic Forum
50 The Global Information technology Report 2014  2014 World Economic Forum The New york times. 2012. â€oeidc Sizes Up the Big data Market, †March
The Global Information technology Report 2014 51 Chapter 1. 3: Big data Maturity  2014 World Economic Forum
The Global Information technology Report 2014 53 Â 2014 World Economic Forum which typically has less direct public oversight and more
54 The Global Information technology Report 2014 Â 2014 World Economic Forum Box 1: The future of big data and governance
The Global Information technology Report 2014 55 Chapter 1. 4: Big data: Balancing the Risks and Rewards of Data-Driven Public Policy
data were processed by advanced computer algorithms e g.,, sophisticated sampling and the use of aggregated indicators) so that it was unlikely that any individual could
algorithms and contract law to specify and audit how personal data may be used and shared is the goal of
56 The Global Information technology Report 2014 Â 2014 World Economic Forum themselves. For example, the openpds system lets
The Global Information technology Report 2014 57 Chapter 1. 4: Big data: Balancing the Risks and Rewards of Data-Driven Public Policy
The computer architecture for the type of system that relies on multiple, distributed types of oversight
structured query language, or SQL, queries known as â€oedatabase Viewsâ€) rather than sharing the data themselves, whenever possible.
58 The Global Information technology Report 2014 Â 2014 World Economic Forum found within modern computer databases and networks
a New deal on Data. †In The Global Information technology Report 2008†2009: Mobility in a Networked World.
The Global Information technology Report 2014 59 Chapter 1. 4: Big data: Balancing the Risks and Rewards of Data-Driven Public Policy
The Global Information technology Report 2014 61 Â 2014 World Economic Forum and devices in the soil of a farm that sense when and
62 The Global Information technology Report 2014 Â 2014 World Economic Forum RESOLVING TWO PRIMARY CHALLENGES OF
ended with information technology structuring data to answer those questions in a very repeatable way typically as dashboards.
The Global Information technology Report 2014 63 Chapter 1. 5: Managing the Risks and Rewards of Big data
64 The Global Information technology Report 2014 Â 2014 World Economic Forum stretching of the boundaries of individual expectations
hospital and despite the siloed information technology systems that are all too common in healthcare. Most of all the system needed to bring data together in a
The Global Information technology Report 2014 65 Chapter 1. 5: Managing the Risks and Rewards of Big data
66 The Global Information technology Report 2014 Â 2014 World Economic Forum CHAPTER 1. 6 Rebalancing
The Global Information technology Report 2014 67 Â 2014 World Economic Forum companies (and entire economies) to keep growing
68 The Global Information technology Report 2014 Â 2014 World Economic Forum As the global economy becomes increasingly
The Global Information technology Report 2014 69 Chapter 1. 6: Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy
in an extensible and interoperable markup language The metadata is logically bound to the data and
of Health Information technology to Improve Healthcare for Americans: The Path Forward and the Digital Enlightenment Yearbook 2013.15
70 The Global Information technology Report 2014 Â 2014 World Economic Forum produce new business value
The Global Information technology Report 2014 71 Chapter 1. 6: Rebalancing Socioeconomic Asymmetry in a Data-Driven Economy
Realizing the Full Potential of Health Information technology to Improve Healthcare for Americans: The Path Forward
72 The Global Information technology Report 2014 Â 2014 World Economic Forum The Global Information technology Report 2014 73
CHAPTER 1. 7 Building Trust: The Role of Regulation in Unlocking the Value of Big data
74 The Global Information technology Report 2014 data. Governments understand that big data†s economic and social potential can grow only alongside continued
found to protect information technology infrastructures and the data they carry from cyberattacks. A further imperative is to build the trust of citizens,
The Global Information technology Report 2014 75 1. 7: Building Trust: The Role of Regulation in Unlocking the Value of Big data
76 The Global Information technology Report 2014 Figure 2: Variation in data protection regulation across markets Sources:
The Global Information technology Report 2014 77 1. 7: Building Trust: The Role of Regulation in Unlocking the Value of Big data
78 The Global Information technology Report 2014 consumers alike. Which regulations apply to companies from another country?
The Global Information technology Report 2014 79 1. 7: Building Trust: The Role of Regulation in Unlocking the Value of Big data
80 The Global Information technology Report 2014 Council of europe. 1981. Convention for the Protection of Individuals With regard to Automatic Processing of Personal data.
The Global Information technology Report 2014 81 Â 2014 World Economic Forum niche when it published its first report more to provide
helps travelers predict flight delays using an algorithm that scours data on every domestic flight for the past 10
82 The Global Information technology Report 2014 Â 2014 World Economic Forum to download and use.
their information technology (IT) usage. 29 Another study has shown that the use of Internet computing tools can
also help firms reach decisions more efficiently, across a broad range of industries, as they allow firms of all sizes
The Global Information technology Report 2014 83 1. 8: From Big data to Big Social and Economic Opportunities
84 The Global Information technology Report 2014 Â 2014 World Economic Forum data analysis, information science, metadata and data
The Global Information technology Report 2014 85 1. 8: From Big data to Big Social and Economic Opportunities
/Platzman, G. W. 1979. â€oethe ENIAC Computations of 1950: Gateway to Numerical Weather Prediction. †Bulletin of the American
86 The Global Information technology Report 2014 Â 2014 World Economic Forum CHAPTER 1. 9 Making Big data
The Global Information technology Report 2014 87 Â 2014 World Economic Forum a big data investment only if it has well-defined and
learning, and computer programming. Policy should work to mitigate this talent shortage through forward -looking education and immigration policies
information technology (IT) systems that have not been upgraded to handle large volumes of data are likely
A batch-oriented programming framework that supports the processing of large data sets in a
distributed computing environment. Hadoop is written in the Java programming language and is a top-level Apache project (Apache is decentralized a community
of developers supporting open-source software •HBASE: A nonrelational, column-oriented distributed database written in Java.
A column-oriented database stores data tables as sections of columns of data rather than as rows of data,
databases, providing fast aggregation and computation of large numbers of similar data items •HDFS:
written in Java for the Hadoop framework •Hive: A data warehouse infrastructure built on top
familiar SQL-like syntax •Flume: A tool for collecting, aggregating, and moving large amounts of log data from applications to
common analytical computations •Oozie: A workflow scheduler system developed to manage Hadoop jobs •Pig:
R is a free software programming language and software environment for statistical computing and graphics. The R language is used widely among
statisticians and data miners for developing statistical software and data analysis •Sqoop: A tool facilitating the transfer of data from
88 The Global Information technology Report 2014 Â 2014 World Economic Forum than their IT counterparts.
-scale processing of diverse datasets), R (a programming language for statistics), and in-memory databases
The Global Information technology Report 2014 89 1. 9: Making Big data Something More than the â€oenext Big Thingâ€
90 The Global Information technology Report 2014 Â 2014 World Economic Forum gained? Is the extra business value worth the additional
and analysts in Hadoop programming, or to buy an enterprise-ready version of Hadoop If the outcome of big data analysis is mission-critical
The Global Information technology Report 2014 91 1. 9: Making Big data Something More than the â€oenext Big Thingâ€
92 The Global Information technology Report 2014 Â 2014 World Economic Forum Moreover, it is essential to develop
The Global Information technology Report 2014 93 1. 9: Making Big data Something More than the â€oenext Big Thingâ€
The Global Information technology Report 2014 97 How to Read the Country/Economy Profiles The Country/Economy Profiles section presents a profile
Information technology Report 2014. Each profile sum -marizes an economy†s performance in the various di
computation, and sources Note that for the sake of readability, the years were omitted. However, the year of each data point is
-formation on the framework and computation of the NRI refer to Chapter 1. 1 ONLINE DATA PORTAL
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The Global Information technology Report 2014 203 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
204 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 205 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
206 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 207 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
208 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 209 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
210 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 211 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
212 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 213 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
214 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 215 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
216 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 217 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
218 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 219 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
220 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 221 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
222 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 223 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
224 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 225 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
226 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 227 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
228 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 229 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
230 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 231 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
232 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 233 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
234 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 235 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
236 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 237 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
238 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 239 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
240 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 241 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
242 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 243 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
244 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 245 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
246 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 247 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
248 The Global Information technology Report 2014 Note: Indicators followed by an asterisk(*)are measured on a 1-to-7 (best) scale.
The Global Information technology Report 2014 251 The following pages provide detailed data for all 148 economies included in The Global Information
256 The Global Information technology Report 2014 4: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 6 7
The Global Information technology Report 2014 253 Index of Data Tables Environment subindex 1st pillar: Political and regulatory environment...
256 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 6 7
The Global Information technology Report 2014 257 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 9 7
258 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 9 7
The Global Information technology Report 2014 259 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 8 7
260 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 5 7
The Global Information technology Report 2014 261 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 8 7
262 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 United states...
The Global Information technology Report 2014 263 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Ireland...
264 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Singapore...
266 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 9 7
The Global Information technology Report 2014 267 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 2. 7 7
268 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Macedonia, FYR...
The Global Information technology Report 2014 269 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 New zealand...
270 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Canada...
The Global Information technology Report 2014 271 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 9 7
272 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...100.8
The Global Information technology Report 2014 273 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 2 7
274 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 5 7
276 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Iceland3...
The Global Information technology Report 2014 277 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Azerbaijan...
278 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Luxembourg...
The Global Information technology Report 2014 279 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Iceland...
280 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 9 7
282 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Liberia3...
The Global Information technology Report 2014 283 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Sri lanka...
284 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Argentina1...
286 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 7 7
The Global Information technology Report 2014 287 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 0 7
288 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Australia...
The Global Information technology Report 2014 289 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Estonia...
292 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Hong kong SAR...
The Global Information technology Report 2014 293 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Iceland...
294 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Netherlands...
The Global Information technology Report 2014 295 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...97.4
296 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Switzerland...
The Global Information technology Report 2014 297 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Singapore...
298 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 5. 5 7
300 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 7 7
The Global Information technology Report 2014 301 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 3. 6 7
302 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Japan1...
The Global Information technology Report 2014 303 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 8 7
304 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 4 7
The Global Information technology Report 2014 305 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 0 7
308 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 0 7
The Global Information technology Report 2014 309 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...1. 00
310 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 3 7
312 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 3 7
The Global Information technology Report 2014 313 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Japan1...
314 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 1 7
The Global Information technology Report 2014 315 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Luxembourg...
318 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 2 7
The Global Information technology Report 2014 319 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 2 7
320 The Global Information technology Report 2014 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 4. 1 7
The Global Information technology Report 2014 321 3: Data Tables RANK COUNTRY/ECONOMY VALUE 1 Korea, Rep...1. 00
The Global Information technology Report 2014 323 The present section complements the data tables by providing additional information for all 54 indicators
324 The Global Information technology Report 2014 Technical Notes and Sources 1. 09 Time required to enforce a contract
The Global Information technology Report 2014 325 Technical Notes and Sources 3. 02 Mobile network coverage rate
326 The Global Information technology Report 2014 Technical Notes and Sources 5. 03 Secondary enrollment rate
embedded computing abilities such as mobile cellular phones personal digital assistants (PDAS), or TV SETS Source: International Telecommunication Union (ITU), ITU World
The Global Information technology Report 2014 327 Technical Notes and Sources 7. 03 PCT patents applications
328 The Global Information technology Report 2014 Technical Notes and Sources 10th pillar: Social impacts 10.01 Impact of ICTS on access to basic services
The Global Information technology Report 2014 329 About the Authors Pedro Less Andrade Pedro Less Andrade is Director of Public Policy and
Information technology Report. Prior to joining the Forum Dr Bilbao-Osorio worked at the Directorate-General for
computation of a range of indexes as well as data analysis for various projects and studies. His main areas of expertise
330 The Global Information technology Report 2014 Soumitra Dutta Soumitra Dutta is the Anne and Elmer Lindseth Dean and
Computer science and his MSC in Business Administration from the University of California at Berkeley. His current
The Global Information technology Report 2014 331 Anant Gupta Anant Gupta is President and Chief executive officer of HCL Technologies Ltd.
information technology services company. He joined HCL in 1993, and has held since a series of leadership
Service as a smart sourcing alternative to utility computing and the first hosted pay-by-use Enterprise Systems
Indices projects at INSEAD (Global Information technology Global Innovation Index, and Global Talent Competitiveness Index). ) He is a Director on the Board of ICANN and
information technology, and development, he holds a BA in Mathematics and Physics, an MBA from Ecole des
332 The Global Information technology Report 2014 Alex â€oesandy†Pentland Alex â€oesandy† Pentlandâ directs MIT€ s Human Dynamics
lead author in the annual Global Information technology Report of the World Economic Forum since 2005.
The Global Information technology Report 2014 333 Ramez T. Shehadi Ramez T. Shehadi is a Partner at Booz & Company, based
and Information technology from Stockholm University in Sweden and a Political science degree with a major in International law from à bo Akademi in Finland
The Global Information technology Report 2014 335 The World Economic Forum†s Global Competitiveness and Benchmarking Network is pleased to acknowledge
The Global Information technology Report 2014 would not have been feasible Albania Institute for Contemporary Studies (ISB
336 The Global Information technology Report 2014 Brunei Darussalam Ministry of Industry and Primary Resources Pehin Dato Yahya Bakar, Minister
The Global Information technology Report 2014 337 Gabon Confã dã ration Patronale Gabonaise Regis Loussou Kiki, General Secretary
338 The Global Information technology Report 2014 Korea, Republic of KAIST College of Business, the Korea Advanced Institute of
The Global Information technology Report 2014 339 Montenegro Institute for Strategic Studies and Prognoses (ISSP Maja Drakic Grgur, Project Manager
340 The Global Information technology Report 2014 Senegal Centre de Recherches Economiques Appliquã es (CREA University of Dakar
The Global Information technology Report 2014 341 United kingdom LSE Enterprise Ltd, London School of economics and Political Science
The Global Information technology Report 2014 343 Booz & Company is a leading global management consulting firm focused on serving and
The Global Information technology Report 2014, the 13th in the series, analyzes the drivers of ICTS
The Global Information technology Report 2014 features the latest computation and rankings of the NRI and, referring to this year†s theme,
this year together with data tables for each of the 54 indicators used in the computation of the NRI
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