The following consultants to ITU provided substantive inputs: Pantelis Koutroumpis (Chapter 4) and Sriganesh Lokanathan (Chapter 5). André Wills,
The work was carried out under the overall direction of Cosmas Zavazava, Chief, Project Support and Knowledge management Department, Telecommunication Development Bureau.
Households with Internet access Household access to the Internet is the ultimate way of guaranteeing an inclusive information society in which all people, irrespective of age, gender, employment status,
The diffusion of ICTS in the economy has been found to facilitate macroeconomic performance and business growth by increasing labour productivity
health, social welfare, finance and labour. In Africa, 31 per cent of countries provided online information on social welfare and 65 per cent on finance (Partnership, 2014.
The United nations Open Working group (OWG) on SDGS concluded its work in July 2014. Its final report is expected to be submitted to the President of the United nations General assembly (UNGA) and the UN Secretary-general by August 2014.
it recognizes and appreciates the work of the Partnership on Measuring ICT for Development and encourages Member States to collect ICT data at the national level.
and business growth by increasing labour productivity, enlarging enterprises'market reach, saving on costs and fostering innovation.
Access to new technologies is important for ensuring full participation by all people in new opportunities related to employment
Its methodological work has contributed significantly to the collection of solid evidence on ICT developments worldwide,
such as those related to poverty reduction, maternal health or decent employment. As more and more people join the information society
analysed and disseminated, in view of the large data gaps prevailing in many developing countries in basic statistics in the areas of the economy, health education, labour, etc.,
Each member contributes to the work of the Partnership within its specific mandate and competence.
and providing a forum for countries and statistical experts to discuss ICT measurement. Today, the Partnership is recognized internationally as the authoritative forum for advancing ICT measurement based on official statistics.
and the Partnership has reported to UNSC on progress in its work in 2005, 2007,2009, 2010,2012 and 2014.
The methodological work developed by the Partnership has contributed significantly to the collection of evidence on ICT developments worldwide, based on internationally comparable statistical indicators.
The work of the Partnership has also been acknowledged in ECOSOC resolutions in 2008,2009, 2011,2012 and 2013,28 in the context of assessing progress made in the implementation of the WSIS outcomes.
This concerns, notably, statistics on ICT use by individuals, businesses, governments and other public-sector organizations, ICT-related employment data,
The commission requested the group to include the following in its work programme: 31 To make an inventory of ongoing activities and concrete examples regarding the use of big data for official statistics at regional,
subregional and national levels To address the concerns of methodology, standards and norms, human resources, research, training, quality, volatility and, with priority, confidentiality,
In view of the link between big data and ICTS, work is under way in ITU with a view to contributing to the debate
however differ because of varying labour costs across countries and regions, but that is only a part of the total CAPEX of telecommunication operators. 15 For instance, the average revenue per user per month for GSM services in India was less than USD 2 in March 2012,
and its sub-indices are under regular discussion in ITU, in consultation with experts. Indicator definitions and the IDI methodology are discussed in the ITU Expert Group on Telecommunication/ICT Indicators (EGTI)
and the ITU Expert Group on ICT Household Indicators (EGH)( Box 2. 1). The 2014 edition of the IDI reflects updates to indicator definitions and reference values agreed upon during the 2013
meetings of EGTI and EGH. The definitions of the following core indicators of the Partnership on Measuring ICT for Development included in the IDI were revised at a meeting of EGH held in Brazil in June 2013.3 Percentage of individuals using the Internet:
ITU discussion forums on ICT statistics Much of ITU's work in the area of indicator definitions and statistical methodologies is carried out through its two expert groups:
the Expert Group on Telecommunication/ICT Indicators (EGTI) and the Expert Group on ICT Household Indicators (EGH.
these two expert groups revise and review ITU's supply-side and demand-side statistics,
and to experts in the field of ICT statistics and data collection, work through online discussion forums and annual face-to-face meetings.
and individual use of ICT included in the IDI. 4 Interested experts are invited to join the EGTI
with speeds of up to 150 Mbit/s. In 2014, the Vice-president of the European commission for the Digital Agenda and the Republic of korea's Minister of Science, ICT and Future Planning signed an agreement to work towards a global definition of 5g
The European commission is partnering with the Republic of korea to work towards a definition of 5g. Furthermore, it launched a publicprivate partnership on 5g (5g PPP) in late 2013 that aims to deliver solutions, architectures, technologies and standards for the ubiquitous next-generation communication infrastructures of the coming decade.
on the one hand, and transient labourers, on the other. While virtually all Qataris and westerners have an Internet connection at home, penetration stands at 85 per cent for the overall population.
Smartphone penetration is also much lower among transient labourers (24 per cent. Therefore, increasing the penetration of newer devices such as smartphones and tablets,
particularly in specific demographic segments like the transient labour population is one of the policy recommendations brought forward by the report (ICTQATAR 2014).
and promotions on mobile data plans. 35 During 2013, operators further extended their wireless infrastructure and services throughout Thailand,
GNI is the sum of value added by all resident producers plus any product taxes (less subsidies) not included in the valuation of output plus net receipts of primary income (compensation of employees
and ICT applications to GDP growth and job creation. 39 ICTS also provide increased access to education, government and health services,
the results do not show how this relationship works, and should not be interpreted as identifying a causal relationship between the IDI and MDG indicators.
and hunger) Increase GDP growth and job creation Locate and track outbreaks of disease and famine Provide more accurate weather information that helps to increase agricultural production Delivery of real-time market information/sales prices for farmers MDG2 (Achieve universal primary education) Improve access to education through mobile technologies/remote
and/or paediatricians facilitate exchange between experts and parents and contribute to the attainment of physical,
voice messaging and mobile apps Online platforms are serving as an information and communication hub for health facilities and supporting conversations between community health workers, midwives, clinicians and expectant mothers MDG6
and electronic health records (EHRS) Link community health workers to the national health system/specialist support MDG7 (Ensure environmental sustainability) Reduce greenhouse gas (GHG) emissions
Achieve full and productive employment and decent work for all, including women and young people 1. 4 Growth rate of GDP per person employed 1. 5 Employment-to-population ratio Ratio of youth unemployment rate to adult employment rate 1. 6 Proportion
of employed people living below $1 (PPP) per day 1. 7 Proportion of own-account and contributing family workers in total employment-0. 263-0. 138 0. 100
-0. 715-**43 50 40 12 Target 1. C: Halve, between 1990 and 2015, the proportion of people who suffer from hunger 1. 8 Prevalence of underweight children under five years of age 1. 9 Proportion of population below minimum level of dietary energy consumption-0. 354
-0. 502**39 81 Goal 2: Achieve universal primary education Target 2. A: Ensure that, by 2015, children everywhere,
and in all levels of education no later than 2015 3. 1 Ratios of girls to boys in primary, secondary and tertiary education 3. 2 Share of women in wage employment in the nonagricultural sector
In Thailand, more than 300 volunteer village malaria health workers were trained to test for malaria and directly observe the treatment of patients with confirmed malaria in remote villages.
An electronic malaria information system (e-MIS) uploaded on the health workers'mobile devices shows malaria volunteers where to find patients and the status of their treatment,
as well as the household access data, excludes transient labourers, which account for a significant proportion of residents in Qatar.
transient labourers make up 27 per cent of the overall population. 33 http://qnbn. qa/qatar-vision-2030/34 http://www. nbtc. go. th/wps/portal/NTC/!
Furthermore, the very high mobile-cellular penetration rates reached in the GCC countries are driven by large transient worker and expatriate populations.
i e. including expatriate/transient workers. Data from United arab emirates are estimated by ITU based on base data excluding the transient worker population. 12 Reported in activated external capacity. 13 http://www. ofca. gov. hk
/en/industry focus/telecommunications/facility based/infrastructures/submarine cables/index. html. 14 http://submarinenetworks. com/systems/intra-asia/sjc/sjc-cable-system. 15 http
along with Tunisia (Chart 4. 7). Tunisie Telecom offers regular ongoing promotions for ADSL services with some of the most advantageous prices in the region:
inter alia, special subsidized plans for low-income households or the promotion of public Internet access centres (based on either commercial or public schemes.
where income may be difficult to measure because of large informal sectors and self employment and other barriers to consumption expenditure,
GDP) plus the net flows of factor income (such as rents, profits and labour income) from abroad.
http://data. worldbank. org/about/country-classifications/country-and-lending-groups. 31 Household incomes include wages, salaries, self employment incomes, capital and property income,
forecast unemployment and analyse societal ties. Big data from the ICT industry play a particularly important role
2014), predict unemployment claims in the United states (Choi and Varian, 2009) and Germany (Askitas and Zimmermann, 2009),
Online job-posting data are being used to supplement traditional labour statistics in the United States7 and other countries.
and/or the off-net users with promotions and incentives aimed at converting off-net connections into on-net users.
and create targeted promotions. Furthermore, social network insights can be used by an operator to market its services to the off-network contacts that are connected to its customers
and evaluate customer creditworthiness (see Box 5. 8). Cross-promotions with brick-andmortar businesses are a potentially high-growth area in
) Similar work in Haiti showed how mobile phone data was used to track the spread of cholera after the 2010 earthquake (Bengtsson et al.
This could be pursued in a similar way to the work done by Frias-Martinez and Virseda (2012) on estimating socioeconomic variables using mobile-phone usage data,
and cannot know what factors contributed to the strong correlations found in its initial 201 Measuring the Information Society Report 2014 work.
respondents identified the development and 203 Measuring the Information Society Report 2014 retention of staff with the necessary skills as one of their main challenges,
and identified intensive training and capacity development of their staff as a prerequisite to being able to exploit new big data sources (UNSC, 2013).
More work is needed to understand fully the potential of big data and examine the challenges and opportunities related to big data in the ICT sector.
Together, ITU and UN Global Pulse could facilitate the work that needs to be done by NRAS and NSOS, through awareness raising and engagement on privacy frameworks
This positioning method works best for cell areas with a radius greater than 500m, so it is suited more for rural and semi-urban areas with sparser antenna coverage.
Other work has sought to understand international societal ties in Rwanda (Joshua E. Blumenstock, 2011) and the effects of migration on societal ties in Portugal (Phithakkitnukoon, Calabrese, Smoreda and Ratti, 2011.
Wired Magazine, 16 (7). Askitas, N. and Zimmermann, K. F. 2009), Google econometrics and unemployment forecasting.
http://www. cetic. br/usuarios/tic/2012/apresentacao-tic-domicilios-2012. pdf. Choi, H. and Varian, H. 2009), Predicting initial claims for unemployment benefits.
see ITU 2014.3 This definition reflects the revisions agreed upon by the ITU Expert Group on ICT Household Indicators (EGH) at its meeting in Sao paulo, Brazil,
The collection of price data from ITU Member States and the methodology applied for the IPB was agreed upon by the ITU Expert Group on Telecommunication/ICT Indicators (EGTI) 1 and endorsed by the eighth World
for the first time, ITU collected mobilebroadband prices through its annual ICT Price Basket Questionnaire. 8 The collection of mobilebroadband price data from ITU Member States was agreed upon by the ITU Expert Group
ITU. 239 Measuring the Information Society Report 2014 1 The Expert Group on Telecommunication/ICT Indicators (EGTI) was created in May 2009 with the mandate to revise the list of ITU supply-side indicators
EGTI is open to all ITU members and experts in the field of ICT statistics and data collection.
It works through an online discussion forum (http://www. itu. int/ITU-D/ict/Expertgroup/default. asp) and face-to-face meetings.
11 These rules were presented to the Expert Group on Telecommunication/ICT Indicators (EGTI) in September 2012.
http://www. census. gov/hhes/computer/publications/2012. html. Percentage of households with computer, 2013: 1) Labour force Survey 2013.2) Cambodia Inter-censal
http://www. census. gov/hhes/computer/publications/2012. htm. Percentage of households with Internet access, 2013: 1) Labour force Survey 2013.2) Corresponds to all type of internet connections
2013: 1) Individuals aged 15 years and over. 2) Population age 16-74.3) Labour force Survey 2013.4) Individuals aged 6 and over. 5) Cambodia Inter-censal
+In the last 3 months. 15) Individuals age 3 and above. 16) Refers to total population. 17) Individuals 5+.Excluding population living in workers'camps. 18) Population age 10
June 2) Incl. fixed wireless broadband. 3) Fixed broadband in Bhutan is provided via ADSL/DSL networks only. 4) As of 2012 it includes also FTTH. 5) Expert assessment,
which brings ideas from the world of thinkers to the executives and managers who use them.
He can be reached at didier. bonnet@capgemini. com Michael Welch is a managing consultant at Capgemini Consulting and visiting scientist at MIT's Center for Digital Business.
Acknowledgments sloanreview. mit. edu Embracing Digita l Technology MIT SLOAN MANAGEMENT REVIEW 1 Contents RESEARCH REPORT 2013 2/Executive Summary 3/Introduction
Defining the Agenda Lack of urgency The vision thing Picking a direction 8/Institutional Challenges Attitudes of older workers Legacy technology Innovation fatigue Politics Sidebar:
Intel Gets Urgent 10/Executing the Change M aking a Case for Digital Transformation Incentives 12/Conclusion Executive Summary Companies routinely invest in technology,
MIT Sloan Management Review and Capgemini Consulting conducted a survey in 2013 that garnered responses from 1, 559 executives and managers in a wide range of industries.
93%of employees feel that it is the right thing for the organization. But, a mere 36%of CEOS have shared such a vision.
Previous research with executives by the MIT Center for Digital Business and Capgemini Consulting showed that many companies struggle to gain transformational effects from new digital technologies
Our current survey deepens this research by getting frontline perspectives as well as high-level ones, from staff to board member.
p. 3.)It shows that frontline corporate employees believe they face a strategic imperative to successfully adopt emerging new technologies.
which involved interviews with executives at 450 large companies, MIT Sloan Management Review and Capgemini Consulting conducted a broadbased online survey.
Respondents span the gamut of functions, from CEO to staff. The survey asked the respondents'views on a number of topics related to achieving digital transformation.
Executives need to lead the process and make sure they're managing and coordinating across the company.
Employees know that technology matters: a full 78%of respondents said achieving digital transformation will become critical to their organizations within the next two years.
Digirati companies have executives that share a strong vision for what new technologies bring, invest in and manage digital technologies quickly and effectively,
providing capabilities for employers, information, data, much more like a financial services type of scenario. Technology has always been important to our business,
The survey found that A current affair Almost half of employees think digital transformation is upon us,
and services Ensure cross-channel consistency Automate our operational processes Enhance the productivity of our workers Improve internal communication Expand our reach to new customers
the less satisfied workers are with the pace of digital transformation at their organizations. A third of C-level executives and board members think the pace of change is about right,
and another 10%think it is fast, or even very fast. CEOS are particularly bullish 53%think the pace is right, fast,
and a mere 22%of staff agree. Of these, product development staff are the most positive just over 40%say the pace is very fast, fast or just right.
But employee skepticism can also impede pace even when leadership is on board to promote digital transformation.
it had huge buy in fully 93%of employees agreed that digital transformation was the right thing right now for their companies to do,
Why would two-thirds of executives fail to articulate a vision for digital transformation? At least part of the reason comes from choosing the right way forward.
For instance, executives must decide what to transform first: Customer relationships? Internal operations? The business model? Any individual step requires multiple, coordinated actions.
It can also require executives to reframe what they think about their business. Wellpoint's Lori Beer recalled that
Attitudes of older workers Responses to the survey suggest a deep-rooted perception that older people will have trouble reframing.
Figure 6 ppt11 50%40%30%20%10%0%C-level executives and board members CEO/President/Managing director Managers Staff Very fast Fast About right
Older executives and managers need to understand that their age can undermine faith in their ability and interest in leading digital transformation,
One executive responded to the survey by saying Our service offering is digital collaboration solutions,
Intel's top 25 executives gathered for a strategy discussion led by Stevenson and the head of human resources.
All company employees are now on an internal social network. Intel has also set up teams based on accounts
According to Stevenson, We had the top 25 executives in the company buy in to the strategy.
There is enough resistance from organizational and cultural factors that not having clear structures makes it risky for workers to push for digital transformation.
%Incentives One obvious way for executives to clear a path for digital transformation is to give employees incentives.
Bonuses, raise structures, promotions and performance reviews are some of the tools that companies could use,
personal advancement) rather than hard financial factors (see Figure 9). Better incentives might help ease employee concerns about digital transformation.
Another said that the pace of digital transformation demanded such speed that it is at risk of diluting employee morale.
But the CEO and senior leadership must develop a vision to articulate to the staff
and companies should designate a specific executive or executive committee to spearhead efforts. Companies should take small steps, via pilots and skunkworks,
and invest in the ones that work. Corporate leadership needs to tweak its road map based on these smaller projects,
Executives and employees need clear rewards for making digital transformation a priority. There are two wrong ways to approach (digital transformation
The only wrong move for executives, then, would be not making any move. MIT Sloan Management Review MIT Sloan Management Review leads the discourse among academic researchers,
and innovative ideas so that thoughtful executives can capitalize on the opportunities generated by rapid organizational,
600 talented individuals work with leading companies and governments to master Digital Transformation, drawing on our understanding of the digital economy and our leadership in business transformation and organization change
164 Page 5 of 170 EXECUTIVE SUMMARY Europe 2020 The Strategic Initiative for Europe The National Strategy on Digital Agenda for Romania targets directly the ICT sector, aims
This strategy outlines 5 key common-goals parameters of where EU should be by 2020: 1. Employment 75%of the 20-64 year-olds to be employed 2. R&d 3%of the EU
Indicator Target by 2020 for Romania Current state Employment rate (in%)70%63.9%(2013) R&d in%of GDP 2%0. 49%(2012) CO2 emission reduction
skills and inclusion Employment rate R&d Climate change and energy sustainability Fighting poverty and social exclusion Population to buy online Population to buy online cross-border Citizens
and systems III-Trust and security Page 10 of 170 In order to reach the goal to reform the way how the government works,
skills and inclusion VII-ICT enabled benefits for EU society Employment rate Climate change and energy sustainability Fighting poverty and social exclusion Population to buy online Population to buy online cross-border SME's to make online sales Population that has used never the internet Citizens using egovernment Returning completed
I-A vibrant digital single market Education Employment Fighting poverty and social exclusion R&d Population to buy online Population to buy online cross-border SMES to make online sales Key
50%by 2020%of staff costs related to IT services (from an overall budget for each entity) Target:
Ministry of Health (responsible) Page 22 of 170 treatment, care, rehabilitation and health promotion Ministry for Information Society (support) health.
Ministry for Information Society (responsible) Ministry of Economy (support) Ministry of Public Finances (support) Ministry of Labor (support) Promotion of the competitiveness clusters and of the employees'specialization in this field especially in the excellence centers:
Society (responsible) Encouraging Access to the Existing Passive Infrastructure Ministry for Information Society (responsible) Page 26 of 170 Improving the Transparency and Coordination in the Relevant Civil Works
Youth unemployment & Poverty Romania should enhance the quality of active labor market policies, employment information availability, enhance social program efficiency to reduce the risk of poverty Field of action 1 Field of action 2 Field of action 4 Implementation Of The Precautionary Programme
Romania negotiated with the European commission and the IMF a precautionary economic adjustment programme in 2011 Field of action 1 Field of action 3 Health Sector Reform There are major inequalities in the Romanian health sector
the investments was around 3 billion RON, significantly lower than in other countries with a total number of employees of 128.000 in the field of ITC.
The goal for 2020 is to reach 250.000 employees for Romania. While in recent years the ICT sector has observed a slowdown in terms of development and employment,
this figure takes into account the average growth of ICT employment in Romania (7%year on year growth) before the economic downturn and projects it for the 2014 2020 period as a target for future investments.
Major contributions have already been made in order to improve the growth of the ICT employment by the Romanian Government (for example the state aid scheme for creating a minimum number of jobs ICT contributed to GDP growth in all economies,
but productivity was increased mainly within the developed economies and based on the below indicators Romania needs to improve the overall growth in employment.
Source: The Impact of ICT on Growth in Transition Economies, Marcin Piatkowski, Warsaw 2004; More information pertaining to detailed indicators of Romanian economy can be found in Appendix 1 Romanian Indicators.
and in the collaboration between them 4. Work procedures for the development of egovernment solutions and for the management of subsequent egovernment activity 5. Electronic centralized system of authentication of users and unique identification of the users prepared
and employment. egovernment Approach in Romania Public services and their efficiency are considered to have a significant impact on
supports and promotes the active involvement of citizens in preparing online public services and promotion by implementation of online collaborative systems and participative online services.
and service procedures in the work and processes to determine provisions that could promote the use of electronic channels.
and access to Europol and staff training in fighting against cybercrime. The implementation, monitoring and interconnection between the European and national platforms will be achieved.
and are updated often not to the current standards Updating technical skills for the staff serving applications in different governmental organizations becomes a less efficient process due to heterogeneous and/or old technology,
related to determining a technical work frame for the interoperability of governmental organizations. The concept of governmental Cloud approaches both issues combining a particular concept of a hybrid Cloud with an area of Public cloud for citizens and an area of Private cloud for interoperability.
Lower operation costs Necessary optimized of human resources flexible infrastructure adjusted to changes in the context of a faster launch of egovernment services 2. 3. 4 Strategic Lines of Development Strategic
or the size of data centers will be the centralization within a sole data center with a high level of availability, security, redundancy for protection in case of disasters, protection to data loss, etc.
as their primary customer, in their work, their decisions, research and implementation. The citizen should be considered the main source for feedback and solution improvement,
consulting and engaging them in the decision-making process o becoming more transparent and accountable Page 61 of 170 Promoting the information initiatives of SME's related to the potential of social media for business development and promotion by:
in order to serve their needs 3. Collaboration open data will provide opportunities to work together (improvement of service, generation of data sets) with natural persons,
and overcome national challenges (such as rising health care costs, job creation, natural disasters and nationals security). At the European level, the improvement of the analytics and data processing, especially Big data, will allow to:
and skills necessary to adult individuals so they may have the perspective of a work place
and to develop an individual professional career. In this respect, special attention must be paid to forming a politics in the field,
based on national consensus obtained pursuant to social dialogue. The analysis of the PISA (Program for International Student Assessment) results in the national context highlights the need of improvement of the teaching methods, as well as the curriculum
which will exert an indirect influence on the quality of future human resources. If the investment plan will focus on a balance between rural and urban areas,
when engaging, facilitating their entry into the work environment. Responsible: Ministry of Education with support from Ministry for Information Society Using ICT (OER
being funded by a combination of employer and employee contributions to the National Health insurance Fund (NHIF) and of direct allocations from the state budget.
rehabilitation and health promotion (Enabler) Restrictive view to citizen information hampering welfare services Population coverage by social health insurance system has decreased from 95.9%in 2010 to 85.3%in 2012 Absence
and to maximum effect Low hospital staff productivity and lack of transparency and accountability Lack of accurate data on citizens leading to ineffective campaign Page 77 of 170 managements, program planning
and monitoring Standardization in compliance with the EU Directives of all the medical acts for supporting the medical system's interoperability Interoperability (Enabler) Optimizing use of practitioner and hospital staff, at the same time focusing on retention and motivation of workforce
remove duplication of data within the system increase the efficiency of the medical and administrative staff remove redundant data of the system improve the process of healthcare delivery avoid errors The patient will not face conflicting information,
Report 2010',the cultural and creative industries represents one of Europe's most dynamic sectors, accounting for 3. 3%of EU GDP and 3%of employment.
and the digital targets assumed for 2020 involve measures directly connected to the preservation and the promotion of the European patrimony.
Materialization and digitalization of cultural heritage (libraries, physical archives and audiovisual works, museums) to facilitate access to the European level
Public libraries Provide a Path to Employment The Europe 2020 strategy to create smart, sustainable growth across the European union aims to secure employment for three-quarters of citizens between the ages of 20 and 64 by 2020.
With unemployment hovering around 7%in Romania, public libraries are an invaluable resource to job seekers. Internet access In public Libraries Supports Agriculture, Romania's Primary Job Sector Public libraries are actively helping the 70%of citizens in rural areas of Romania that are employed in the agriculture sector that accounts for up to 12%of national GDP.
In 2012, more than 41 000 farmers filed online applications for agricultural subsidies at public libraries in Romania,
and e-Employment services can be extended to all. Public libraries Connect Older Adults to New Skills and Communities To ensure that older people can fully engage in a digital society,
Romania will have to digitalize approximately 1000 cultural works/day in order to achieve the precise target. Making the collections held by Europe's libraries, archives,
works. By designing all representative cultural creations in a wide digital universe, within an electronic consistent format, will provide access of future generations to the artistic creations from the past By facilitating the access to these digital registries,
in the field of Social welfare, employment, education, health, information and communications, mobility, security, justice and culture,
or lack the necessary digital skills. 3. 4. 2 European context Social inclusion and fight against poverty are part of the European union's objectives in terms of economic growth and employment.
In 2011,128, 000 employees were active in the ITC field, which stands for approximately 3%of the overall man power.
In the case of the Romanian Digital Agenda the main lines of action are related to the promotion of Promotion of innovative clusters and of the competitiveness poles for regional growth,
Strategic Lines of Development Lines of action Description/Comments Promotion of innovative clusters and competitiveness poles for regional growth Promotion of the competitiveness clusters and of the employees'specialization in this field especially in the excellence centers:
and the development of facilities for the regional partners Promotion of the competency transfer between partners and the support of a solid regulatory framework with respect to the copyright issues Expanding the participation to the Innovation, Research & development projects in ICT
in order to find and to implement effective solutions for the ITC promotion. The innovating union includes several partnerships for innovation
of which is represented by the cost of civil engineering works. A major part of these costs can be attributed to inefficiencies in the rollout process related to the use of existing passive infrastructure (such as ducts conduits, manholes, cabinets, poles, masts, antenna installations
, towers and other supporting constructions), bottlenecks related to co-ordination of civil works, burdensome administrative permit granting procedures,
such measures, including local secondary legislation may indirectly affect the freedom to provide services and justify Union intervention.
The development of distance learning and the promotion of lifelong education: broadband communications will contribute to the implementation of the new learning methods,
Improving the transparency and coordination in the relevant civil works; Simplifying the authorization procedures for the new network developments;
Strategic) Amendment of Law No. 50/1991 regarding the authorization of construction works, so that the construction of electronic communications networks, of infrastructure elements and of supporting infrastructure for electronic communications networks should be governed by a distinct, coherent and simplified chapter in this law.
Improving the Transparency and Coordination in the Relevant Civil Works. Operational) Developing a system to inform the operators with regard to the civil works planned by local authorities The systematic possibility to mount pipes
and related infrastructure together with the performance of public works Simplifying the Authorization Procedures for New Developments.
Average number of employees (thousands individuals) 128,0 131,2 Turnover of enterprises (mil. lei) 40113,3 37254,2 Staff costs (mil. lei) 6671,1 7065,1 Gross
42674 employees were conducting their activities in the R&d sector, roughly the same number registered in late 2011.
Page 105 of 170 Employees in ICT In 2012,131. 200 of employees were active in the field of TIC, around 3%of the overall workforce.
to internet from home(%)28%31%36%N/A 46%Access to internet from workplace(%)10%11%12%N/A 14%Access to internet from institutions of education(%)6
%)The lowest share of households with Internet connection is in the North East (45.7%)and South Muntenia (47.2%)The main segments of Internet users opposite to their occupational status are skilled those of/unskilled workers (20%
National Agency for Work force Occupation (ANOFM) Number of unemployed people registered and unemployment rate Unemployment rate1, by groups of ages, sexes and environments(%)2009 2010 2011 2012 Total
Data calculated for people of work age (15 64 years. Source: Statistical research of work force in households (AMIGO.
process for the promotion of the governmental initiatives within the online media The existence of certain problems with respect to the scalability, actuality and cost efficiency of the IT infrastructure which is in place at the level of different governmental organisations Page 124 of 170 The solution involving granular
programmes included in the Sectoral Operational Programme Human resources development (SOP HRD) The lack of clarity with respect to the manner in
Page 126 of 170 Development of flexible OER and WEB 2. 0 technologies and their utilisation for educational purposes Promotion of development of digital competencies at European union level among all the
and promotion of the OER and Web 2. 0 instruments'usage for continuous training among adult persons LLL Life Long Learning Detailed conclusions are described in the second field of action.
and preservation of the national cultural creations within a vast digital universe The promotion of the rural tourism and of the social inclusion of the persons located in difficult accessible areas by means of indirectly educating them
at global level due to the advanced research infrastructure The non-adequate utilisation of the financing sources The mobility of the manpower towards other states,
Registration of tax liabilities affects over 5. 1 million employees Source: The Labour Inspection Purchasing a vehicle Registration of the vehicle 1. Obtaining a certificate of authenticity from the Romanian Auto Register 2. Payment of registration fees
and vehicle registration certificate to the post office/CEC 3. Obtaining a duty stamp and the vehicle registration certificate 4. Payment RCA Policy 5. Fee for new plate numbers at the police station High In 2013: 57,700 new cars were put into circulation Source:
National Agency for Employment Losing the job 1. The employment agencies are informed by the employers which intend to have certain reorganizations 30 days before the notice of dismissal 2. Submitting a notice of dismissal by the employer to the employees that are to be dismissed 3. The employment agencies
National Agency for Employment Accidents at work and work incapacity 1. Notification submitted to the labor protection department 2. Preparation of a Finding Report describing how the accident occurred 3. Requiring a declaration from the injured person
If the accident was due to the fault of the employee, he/she shall High In 2012: 3,
686 people suffered an accident at work, of which 215 have lost their lives; compared to Page 143 of 170 have the obligation to pay damages 4. 2
the employee's compensation procedures are initiated 2011, the number of accidents has dropped by 8%.Source:
The Ministry of Labour Retirement 1. Retirement at the age limit 1. 1 Application for Retirement 1. 2 Submission of documents proving the fulfilment of the full seniority required for retirement 1. 3
Issue of the retirement decision 2. Early retirement 2. 1 Application for Retirement 2. 2 Submission of documents attesting to the amount of work placements 2. 3 Submission of documents
for the infirmity that causes early retirement request High 234,000 retirees between January 2011-January 2013 5. 4 million retirees registered until Dec 2013 Source:
4. 1 In case of promotion, the high school graduation diploma is submitted in original at the faculty chosen 4. 2 In case of failure,
Digital Agenda Scoreboard 2013-Commission Staff Working Document, Brussels June 2013 Page 149 of 170 APPENDIX 5 IMPLEMENTATION METHODOLOGY FOR DIGITAL AGENDA
UNIFORM VISION IMPLEMENTATION AND PROMOTION FOR ALL PUBLIC ENTITIES AND PROJECTS TIMELINE: MID 2015 Creating the Government Enterprise Architecture capabilities within the Ministries-empowering
Authority for Communications Ministry of Interior Ministry of Labour Ministry of Defence Ministry of Education Special Telecommunications Service Ministry of Health Ministry of Transport Ministry of Public Finance
Ministry of Agriculture Intermediary body for Information Society Promotion Competition Council National Registrar of Companies Ministry of Justice National Centre for Response on Cybernetic Security Incidents
and Research in Communications Private Entities Romanian Association of Consultants on Accessing European Funds Romanian Association
that has used never the internet Citizens using egovernment Returning completed forms%of staff costs related to IT services (from an overall budget for each entity) direct direct direct indirect indirect indirect indirect indirect indirect
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