A particular challenge for the region will be to address skills development needs of those employees emerging from these sectors
A particular challenge for the region will be to address skills development needs of those employees emerging from sectors that demonstrated strong growth over the period to 2008,
and activities and to stimulate employment opportunities in particular. The areas outlined below were highlighted during the regionally based workshop9
and are significant employers and exporters. The map overleaf highlights some of the enterprise and research strengths of the agribusiness sector (particularly food in this instance) in the Southeast and in adjacent regions. 11 See http://www. teagasc. ie/publications/2008/20080609/Foresightreportvol1. pdf 12 Teagasc
Employment levels in agency supported firms (typically internationally trading) almost quadrupled over the 1998 2008 period from a very low base of c. 900 to over 4
SOUTHEAST 16 of these companies were attracted to the region because of its close proximity to Dublin, the availability of skilled people as against a tighter labour market in Dublin,
Realising Potential The Expert Group on Future Skills Needs in its commentary on IFS noted that
18 Expert Group on Future Skills Needs (December 2007) The Future Skills and Research Needs of the International Financial services Industry 19 Enterprise Ireland (2009) Best
(and is itself a significant employer). The Group promotes a trans-disciplinary approach, combining mainly engineering, computing and business,
partnerships and through labour market dynamics. The Southeast is placed well to leverage its particular strengths in manufacturing to support the next generation of production.
In addition, current labour market trends have seen increasing levels of highly skilled people becoming unemployed. Although the scale of the phenomenon is not clear in the Southeast,
sectoral experts and entrepreneurs for on the spot brainstorming and knowledge sharing on successful commercialisation strategies. The intention is for Ideagen to spark new ideas for new businesses and joint ventures with high-growth potential in an open environment.
and help to prepare the labour force to take greater advantage of an economic up-turn
Skills related labour market interventions at both national and regional level will need to realise the following aims:
Those still in education should be encouraged strongly to obtain minimum level qualifications before entering the labour force.
SOUTHEAST 28 Up-skilling/Re-Skilling Alongside the need to produce industry oriented graduates will be the requirement to retrain workers
higher education and local government and it seeks to facilitate the supply of appropriately skilled labour to local employers by identifying regional skills needs
and reskilling (considering innovative delivery/access)- focusing on people in the labour force with basic/sector-specific qualifications who are seeking to broaden their potential employment options.
Its economic mission seeks to encourage new investment and employment opportunities in Gaeltacht areas. The Gaeltacht covers parts of counties Donegal
These goals cover areas such as services for jobseekers and the unemployed, workforce development, labour market policy, social inclusion, equality and diversity, and customer service.
FÁS has six employment services offices in the Southeast Region and two Regional Training Centres (located in Waterford and Wexford).
Thirdly, it builds human resource capability in the industry, investing in training provision and standards across the publicly supported educational system, through a training network of outreach centres and also via an executive and management development programmes for the tourism industry.
Skillnets Skillnets provides industry specific training programmes to employees of networks of firms, based on their defined needs.
SOUTH EAST REGION EMPLOYMENT ACTION PLAN SPOTLIGHT ON THE SOUTH EAST DECEMBER 2011 2 Table of contents Table of contents 2 Executive Summary 3 1. Background
Appendix 5 99 Appendix 6 101 Appendix 7 102 SOUTH EAST EMPLOYMENT ACTION PLAN FORFÁS Executive Summary This report was prepared by Forfás following a request
A very close relationship is maintained with these clients by the Development Advisers and an intensive round of new meetings started in September.
and BPO activities in the South East region and to support the displaced Talk Talk workers.
IDA actions underway IDA is very active in seeking to win additional investment for Waterford utilising the skill sets of the Talk Talk employees, the ready-togo facility and the Gateway location
Indeed, some employers have offered employment to the existing employees in other regions within the country.
Enterprise Ireland actions underway EI is progressing a number of actions to support the Talk Talk workers impacted.
Initiatives to date included EI/CEB representatives were available to employees on site every Wednesday during September/October since the announcement of closure.
EI participated in an agency information day for employees held in September and is engaged in follow-up initiatives.
Idea generation'and start your own business workshops for employees of Talk Talk were held in WIT in Q4 2011 and additional workshops in co-operation with the Waterford CEB will be held in 2012.
Active liaison with outplacement consultants (working with employees on site) commenced in Mid september to identify potential start-up projects
Mentor appointed to one group of employees exploring business opportunity in call centre related activities. EI is undertaking a broader range of initiatives within the South East region to intensify their efforts on start-ups.
SOUTH EAST EMPLOYMENT ACTION PLAN FORFÁS D. Measures to Support the Recently Unemployed In the South East region there is a higher concentration of those with low levels of educational attainment within both the labour force
to assist job seekers with re-entry to the labour market and to support workers in redundancy situations.
In October 2011 Skillnets announced an investment of 250, 000 for the immediate provision of training for Talk Talk employees,
to be delivered through the CCMA Ireland Skillnet and Waterford Chamber Skillnet, which is welcome. The following labour market actions are proposed to assist in supporting those impacted by high rates of unemployment in the region:
D1. Upskilling Coordination The Up-skilling Coordination Group, which comprises Department of education and Skills, FAS, CEBS, relevant Iots,
Labour market Activation The merits of a further Labour market Activation fund should be considered given the unemployment rate in the region2.
In relation to future Springboard calls for proposals, consideration should be given to increasing the regional weighting in assessments to maximise the linkages in proposals with the current and future needs of employers within the region.
Skills upgrading for contact centre employees Skills upgrading initiatives for contact centre employees to be progressed, in particular for multilingual skills through Skillsnet.
On 17 october 2011 Skillnets announced an investment of 250, 000 for the immediate provision of training for Talk Talk employees,
European Globalisation Fund Continue to progress the application for workers who have lost employment to benefit for training and other support under the European Globalisation Fund.
The announcement by Talk Talk to close its contact centre in Waterford City is a devastating blow to the workers concerned.
In this context, the city exerts a limited influence within the region in terms of its relative scale, physical extent and labour force catchment.
After a period of sustained growth, employment levels in the region have declined significantly over the past three years.
Labour force participation rates have dropped from 62.7 percent in 2007 to 58.1 percent in 2011 (below the State average.
Agriculture (primary production) remains a significant employer in the region, and at 9. 6 percent is more than twice the State average and the highest proportion across all regions.
P (Education) and Q (Human Health and Social work)- P&q may contain private sector employees 5 Employment in companies that are clients of the enterprise agencies;
Forfás Annual Employment Survey 2010 Small firms and entrepreneurship There are 20,947 micro enterprises with less than 10 employees in the South East region and an additional 1,
556 small businesses with between 10 and 49 employee taken together this is about 11.5 percent of the total small enterprises in the State7.
and to date has 170 members, many very significant employers from the region. The projects that are currently up
between WIT and Aberystwyth University and between leading experts and network participants. The project is being undertaken by the Centre for Enterprise Development and Regional Economy (CEDRE), School of business, WIT in partnership with the School of management and Business, Aberystwyth University, Wales.
The Labour market and Skills Educational profile Overall educational attainment: In line with the trend nationally, educational attainment in the South East has increased over the past number of years.
there is a significantly lower percentage of those with higher level educational attainment in the labour force within the South East (34 percent of those in the labour market have third level qualifications
Finally, the percentage of those with lower secondary and below in the labour force in the South East is high (23 percent) compared to the national average (19 percent), highlighting a significant proportion of those with relatively low skills.
This presents significant challenges from a labour market activation perspective, in that those with lower levels of qualifications are generally hardest to reach
Figure 4 Labour force by Highest Level of Educational Attainment-South East State Source: FAS SLMRU/CSO QNHS Data Early school leaving:
Labour force (employed+unemployed) by Educational Attainment Q1 2011 Other/not stated Third level (honours degree or above Third level non (honours degree Post leaving cert Higher secondary Lower secondary No formal/primary education SOUTH EAST EMPLOYMENT ACTION PLAN FORFÁS continue to improve in the South
building and civil engineering labourers; processing labourers; farm workers and counter-hands and catering assistants. The occupational profile in the South East (as in all regions) has been affected by the economic downturn.
Persons employed in Craft and Related Occupations have declined by 49 percent in the South East
and the region has a lower than average labour force participation rate. This presents a number of challenges for the region including reduced disposable income and its impact on the local economy and increased pressure on state services.
and are significant employers and exporters, including Glanbia, Greencore, AIBP, Bulmers, Irish Country Meats, and Slaney Foods.
and new employment opportunities for skilled individuals emerging from activities in decline. The Environmental protection agency (EPA) is located in Co. Wexford
and competition from lower cost locations will impact on employment levels overall and could result in a net reduction in employment within the region over the coming years.
HEI-industry research partnerships and through labour market dynamics. The South East is placed well to leverage its particular strengths in manufacturing to support the next generation of production.
Employment levels in agency supported firms (typically internationally trading) almost tripled over the 2001 2010 period from a base of c. 2, 000 to over 5, 400.
the 35 ICT Software & Services are considered separately below SOUTH EAST EMPLOYMENT ACTION PLAN FORFÁS availability of skilled people as against a tighter labour market in Dublin,
while, on the other hand, those with third level qualifications in the region seem to be affected less by current adverse labour market conditions.
even though this cohort only accounts for 38 percent of the total labour force in the region, indicating a significant over-representation of younger people amongst the unemployment relative to their contribution to the labour market.
This largely mirrors the national average, with the under 35's accounting for 54 percent of total unemployment even though they only account for 39 percent of the labour force.
Labour market Activation 2010 Labour market Activation Fund A number of education and training providers from the South East were successful in tendering for services under the 2010 Labour market Activation Fund.
The Labour market Activation Fund is currently being evaluated in relation to programme outputs and outcomes Under the previous labour market activation programmes of 2009,
in the South East participating in the 2010 Labour market Activation Fund Initiative Provider/Programme Learning Outcome Digital Skills Academy Webactivate Programme,
and improve the training options available to Job seekers to assist with re-entry to the labour market.
FAS has facilities to train apprentices for fourteen trades from general engineering, core employment, welding, fabrication, hairdressing to information and communications technologies and has centres of excellence for training related to Motor Mechanics, Agricultural Mechanics and Heavy Goods Vehicle
FAS is estimating a budget spend for the Region of 18m for 2012, based on its assessment of the socioeconomic and industrial environment in the Region, together with research and analysis of employment opportunities in the South East Region.
Springboard 2011 The HEA Springboard initiative, aimed at assisting unemployed people to re-enter the labour market through the provision of part-time courses in areas of identified skills needs
According to the Jobbridge website, on 2 december 2011, there were 189 employers from the South East advertising internships
European globalisation adjustment fund 2009 2011 A number of former Waterford Crystal employees were funded under the EGF and enrolled in WIT across a range of disciplines including social studies, visual art, electronic engineering, horticulture, recreation, arts and sports management.
the Department of education and Skills (DES) approved the mainstreaming of the Job seekers Support Programme (JSSP) in 2011.
which are in demand by industry combined with direct access to employers and the workplace. The initiative is aimed solely at the unemployed
and grant funded at 100 percent to ensure that job seekers can participate at nil additional cost in line with other available Labour market Activation Fund programmes.
and developed a prospectus of education programmes for Talk Talk employees to review and request a place.
Of the 230 Talk Talk employees that completed profile sheets for CCMA, about 25 percent were qualified to ordinary degree (Level 7) or higher,
Waterford Chamber Skillnet held a Jobs Fair where member companies with job vacancies will meet with Talk Talk employees at end October.
which will allow them to provide for the training needs identified through their engagement with the Talk Talk employees.
On 17 october 2011 Skillnets announced an investment of 250, 000 for the immediate provision of training for Talk Talk employees,
There was a significant contraction in the number of new employment permits issued to workers in the South East region between 2004 and 2010 the number declined from approximately 940 to 270 reflecting the national trend.
Most of the permits were issued to workers in the personal services occupations, agriculture related occupation, sales and healthcare.
Conclusions & Policy Implications From a labour market activation perspective the general trends of unemployment disproportionately affecting younger and lower skilled cohorts generally reflects the trend nationally.
However, there is a higher concentration of those with low levels of educational attainment within both the labour force
the disproportionate declines in particular occupational groups Crafts/Plant and Machinery Operatives create additional needs given the unfavourable short term labour market outlook for sectors such as construction and traditional manufacturing.
Activation Activation measures aimed at improving the employability of unemployed persons by providing career assessment and guidance,progression pathways'of relevant job search, training, education and employment opportunities.
Industry and education and training providers need to work more closely together in the development and revision of course curricula to ensure that students have the most relevant skills upon entering the labour market.
Learnings from the 2010 Labour market Activation Fund which is currently being evaluated, should also be taken on board.
Structured internships and opportunities providing work experience opportunities within enterprise are hugely valuable in improving the success of students and job seekers.
and keep people close to the labour market. The effectiveness of the programme in reaching and engaging those that are unemployed also needs to be monitored.
Management capability has a positive effect on the level of upskilling undertaken by employees. 50 Acronyms BPO Business Process Outsourcing CC Contact Centre SSC Shared Services Centres
with a view to identifying the potential for immediate opportunity in the sector for the displaced workers.
The enterprise development agencies are taking steps to assist the displaced Talk Talk workers, and these are set out at the end of this chapter.
At the same time, the mobile and generally younger workforce employed in SSC/Contact Centres is attracted to the urban area that offers a range of potential employers as well as a dynamic and vibrant quality of life.
As a sector, BPO/Contact Centres experience high employee churn however, in more regional locations employee churn can be as low as 8 percent (compared with 20 25 percent in Dublin.
more sustainable employment opportunities, by: Embedding best practice, high quality standards, client-centric offerings and continuous improvements as the norm.
in what is a high employee churn sector is a real challenge. Often individuals see BPO/Contact Centre as offering limited career opportunities,
Agency Responses In relation to Displaced Talk Talk Workers66 IDA Ireland IDA has been very active in its quest to win additional investment for Waterford utilising the skill sets of the Talk Talk employees,
Indeed, some employees have been offered employment to the existing employees in other regions within the country.
IDA and the Department of education and Skills are working to secure EGF (European Globalisation Fund) support for the Talk Talk employees.
Enterprise Ireland Immediate Talk Talk Related Activities Undertaken Enterprise Ireland participated in the agency information day for employees held at end September 2011.
Idea generation and start your own business workshops for employees of Talk Talk in co-operation with the Waterford City Enterprise Board took WIT.
EI/CEB representatives were available to employees on site every Wednesday and CEBS are continuing discussions with a number of participants.
EI actively liaised with the outplacement consultants that were working with employees on site from Mid-september to identify potential start-up projects.
A mentor was appointed to one group of employees exploring business opportunity in call centre related activities.
Notable among these companies has been Sun Life where the program is currently upgrading the skills of around 30 Sun Life employees.
and is one of the largest ICT employers in the local region. The TSSG and WIT established Arclabs in response to the lack of a critical mass of ICT companies in the South East.
and a Bachelor of science Degree in Good Manufacturing Practice and Technology on a part-time basis for employees from companies including Dawn Meats Group, Glanbia plc, Bausch & lomb, Inc.,Genzyme Corp.,IVAX
e g. its research training programme to healthcare workers and its co-ordination of a series of master classes for HSE hospital managers on healthcare management.
and researchers in the School of engineering have links with WRH orthopaedic consultants examining materials for biomedical applications. 68 In collaboration with Teagasc,
The Centre Manager, a WIT employee cooperates with Wexford County Enterprise Board and County Wexford Partnership to deliver education and training programmes for SME owners and industry in the Wexford area.
A very close relationship is maintained with these clients by the Development Advisers and an intensive round of new meetings started week commencing 19th september In addition,
and BPO activities in the South East region and to support the displaced Talk Talk workers.
IDA actions underway IDA has been very active in seeking to win additional investment for Waterford utilising the skill sets of the Talk Talk employees
Indeed, some employers have offered employment to the existing employees in other regions within the country.
Enterprise Ireland actions underway EI is progressing a number of actions to support the Talk Talk workers impacted.
Initiatives to date included EI/CEB representatives were available to employees on site every Wednesday during September/October since the announcement of closure.
EI participated in an agency information day for employees which was held on Friday 30 september. Further initiatives planned include:
Idea generation and start your own business workshops for employees of Talk Talk in co-operation with the Waterford City Enterprise Board took place in WIT
Active liaison with outplacement consultants (working with employees on site) commenced on 15 september to identify potential start-up projects
Mentor appointed to one group of employees exploring a specific business opportunity related to the call centre sector.
D Measures to Support the Recently Unemployed In the South East region there is a higher concentration of those with low levels of educational attainment within both the labour force
The following labour market actions are proposed to assist in supporting those impacted by high rates of unemployment is the region:
Labour market Activation The merits of a further Labour market Activation fund should be considered given the unemployment rate in the region70.
In relation to future Springboard calls for proposals, consideration should be given to increasing the weighting in assessments to the linkages between proposals and the current and future needs of employers within the region. 70 The South East received funding
Skills upgrading for contact centre employees Skills upgrading initiatives for contact centre employees to be progressed, in particular for multilingual skills through Skillsnet.
European Globalisation Fund Continue to progress the application for workers who have lost employment to benefit for training and other support under the European Globalisation Fund.
CSO, Census of Population, 2006 SOUTH EAST EMPLOYMENT ACTION PLAN FORFÁS Appendix 2 Economic/Employment statistics Table A4:
2112.8 1938.5 1859.1 1821.3 Unemployed persons aged 15 years and over (Thousand) 103.1 126.7 264.6 293.6 304.5 Persons aged 15 years and over in Labour force (Thousand
192.2 187 4 Unemployed persons aged 15 years and over (Thousand) 11.6 14.6 35.1 42.6 41.6 Persons aged 15 years and over in Labour force (Thousand) 235
Number of employees in active enterprises by size and region, 2006 and 2009 2006 2009 CAGR 06-09%of national 06%national 09 All persons engaged
100 161,300 8. 4 8. 7 Plant And Machine Operatives 15,500 134,300 8. 1 7. 2 Other Occupations (Labourers) 20,300 138,300
100 19,700 20,800 17,600 16,100 Plant And Machine Operatives 19,200 18,500 22,100 21,600 22,300 17,600 15,500 Other Occupations (Labourers) 20,700 23,400
300 Plant And Machine Operatives 162,100 162,400 171,000 179,200 173,100 140,200 134,300 Other Occupations (Labourers) 175,300 186,200 201,700 203,800 187,300 144,100
There was a significant contraction in the number of new employment permits issued to workers in the South East region between 2004 and 2010 the number declined from approximately 940 to 270 reflecting the national trend.
Most of the permits were issued to workers in the personal services occupations, agriculture relayed occupation,
workers & related 4 7 9 4 2 26 Skilled Trades 5 5 4 7 0 21 Butchers, meat cutters, boners
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And while it is true that the contributions of innovation have not only been economic innovations in industry have liberated workers from difficult and dangerous tasks through automation it is also true that much of the thrust
The presentations by experts from a range of fields illustrate the potential to unleash innovation to address social challenges through new entrepreneurial and policy experiments.
A first CSTP Expert Workshop on Fostering Innovation to Address Social Challenges was held at the OECD in Paris on 25-26 may 2009.
limited to delegates and experts with relevant professional experience and/or academic expertise, a second larger Workshop was held at the OECD in Paris on 9-10 november 2009 to go deeper into the policy challenges
and the reinforcement of international networks of policy makers and experts in this field. Some eleven organisations from six countries signed the Charter of its establishment and agreed on a definition of social innovation
The FSI stakeholders, through a consultative process with international experts carrying out field analysis in several countries to identify its main features,
identifying and implementing new labour market integration processes, new competencies, new jobs, and new forms of participation,
and involve peer-to-peer learning rather than lectures from experts. Parents must feel that they are in charge of their lives, must experience some quick successes at home,
and involve peer-to-peer learning rather than lectures from experts. Parents must feel that they are in charge of their lives
This is delivered by NESTA's Public service Innovation Lab a team of innovation experts working with partners to test
this service not only has a great impact on workers'health, but also yields great economic returns for employers thanks to avoided work accidents and improved staff retention rates.
Companies such as Bouygues Construction now offer these classes on all their construction sites. Always striving to expand their impact,
external experts and practitioners to have a breakthrough toward social system reform. The Task force for regional utilization of distributed power supply targets dissemination of micro hydro power and other distributed power.
and not to be accessible for non-experts. As one of strategies to diffuse widely micro hydro power system,
the Area management team also makes efforts to extend the cooperation network to external experts and practitioners.
and counterclaims from scientists and experts on a whole range of issues. As Giddens (1990) points out in these circumstances,
the boundary between experts and the wider public has become blurred whenever one speaks of users and producers of knowledge (Nowotny, 1999).
Increasingly, the interaction between experts and public is considered an important precondition for technological and social innovations to occur.
For policymakers, experts and leaders, this makes social innovation particularly messy and uncontrollable and can therefore, be difficult to accept.
and experts are faced with a dilemma. Whilst on the one hand, engagement and collaboration may for them mean a loss of control, on the other hand,
Multi-Stakeholder Communication Level1 Level2 Educating to all employees about sustainability Level3 Identifying the agenda to tackle Level4 Integrating into every process of business The Goal for Sustainability Affirmative Social
2 Educating to all employees about sustainability CSR Training, Sustainability Workshop, Volunteer Program 3 Identifying the agenda you tackle with Making the target to lead the industry,
selected at random, who are invited to act as consultants, having been granted leave from their place of work,
Experts and lobbyists have the opportunity to present their positions, but, like juries, discussions involve only the participating citizens.
provision of contentious information by experts;(good) small working groups of changing composition; publication of results in a citizens'report.
Petition for better access to officials of the Federal Employment agency. Overviews of all public petitions to the Petitions Committee of the Bundestag,
personally invited stakeholders and experts, or sometimes selected participants, meet in the run up to the conference over two weekends
and to formulate questions to be addressed to experts; implementation: questions and discussion with experts; conclusion:
preparation and public presentation of a concluding document. Example: Streitfall Gen-Diagnostik The case of genetic diagnosis German Museum of Hygiene, Dresden:
the American organization consultant Harrison Owen, developed it as a by-product of an international conference he had organized.
These candidates are joined then by a team of experts, forming a group that can be joined freely by other participants,
while the experts may add suggestions or comments. The moderators then prepare a vision paper based on this material
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