Hungary EU DESI 2015 DESI 2014 DESI 2015 Value rank value rank value 4a1 Electronic Information Sharing%enterprises (no financial sector, 10+employees
) 16%(2014) 26 13%(2013) 26 31%(2014) 4a2 RFID%enterprises (no financial sector, 10+employees) 3. 9%(2014) 16 1
. 1%(2011) 22 3. 8%(2014) 4a3 Social media%enterprises (no financial sector 10+employees) 8. 9%(2014) 21 9. 4%(2013) 22 14%(2014) 4a4 einvoices%enterprises (no financial sector, 10+employees) n
. a.-5. 2%(2013) 27 11%(2014) 4a5 Cloud%enterprises (no financial sector, 10+employees) 5%(2014) 23 n. a.-11
%(2014) 4b1 SMES Selling Online%SMES (no financial sector, 10+employees) 9. 8%(2014) 21 9. 6%(2013) 21 15%(2014
) Modern public services offered online in an efficient manner are a vehicle for the reduction of public spending as well as efficiency gains for enterprises
The newly prepared innovation strategy is expected to provide specifi c well targeted incentive schemes in support of innovative SMES and of enterprises of intermediate size
This is probably due to the increased role of large foreign owned enterprises in business R&d investment.
The issue of the low share of innovative enterprises urgently needs to be addressed. Support measures geared towards removing obstacles to the growth of innovative companies are expected indeed under the Science and Innovation Programme of the New Széchenyi Plan.
Private investment in R&d is carried primarily out by a small number of large foreign owned enterprises making growth relatively vulnerable.
ICT and E-business Impact in the Transport and Logistics Services Industry Study report No. 05/2008 This report was prepared by Consultrans on behalf of the European commission, Enterprise & Industry Directorate General, in the context of the"Sectoral E-business
European commission, DG Enterprise & Industry E-mail: entr-innov-ict-ebiz@ec. europa. eu, info@ebusiness-watch. org Impact Study No. 05/2008 ICT and E-business Impact in the Transport & Logistics
E-business Watch and this report The European commission, Enterprise & Industry Directorate General, launched the Sectoral E-business Watch (Sebw) to study
and assess the impact of ICT on enterprises, industries and the economy in general across different sectors of the economy in the enlarged European union,
or directly at the Sebw website (www. europa. eu. int/comm/enterprise/ict/policy/watch/index. htm, www. ebusiness-watch. org).
The findings are based on an international survey of enterprises on their ICT use, case studies and an econometric analysis of the ICT impact on productivity growth in the sector.
Acknowledgements This report was prepared by Altran Group & Consultrans on behalf of the European commission, Enterprise & Industry Directorate General.
Gmbh Oxfordstr. 2, 53111 Bonn, Germany info@ebusiness-watch. org European commission Enterprise & Industry Directorate-General D4"ICT for competitiveness and innovation"entr
097 enterprises form the sector on their ICT usage conducted by the Sebw in September 2007.
The demand for e-skills and ICT practitioners Only 8%of all enterprises actually employ ICT practitioners (most of the small companies cannot do so.
however, suggests that enterprises in Europe and in the US have reached a similar status. E-business adoption in EU vs.
The analysis is based on literature, interviews with industry representatives and experts, company case studies and a telephone survey among decision-makers in European enterprises from the TLS industries.
DG Enterprise and Industry to support policy in the fields of ICT and e-business, which started with"E-business W@tch"in late 2001.
In ICT-related fields, DG Enterprise and Industry has a twofold mission:""to enhance the competitiveness of the ICT sector,
and to facilitate the efficient uptake of ICT for European enterprises in general.""The services of the Sebw are expected to contribute to these goals in the logistics and transport sector.
to assess the impact of ICT with regard to productivity and growth on enterprises, industries and the economy in general;
i e. issues that are hindering a faster and/or more effective use of ICT by enterprises in Europe;
The goal of eeurope 2005 was"to promote take-up of e-business with the aim of increasing the competitiveness of European enterprises and raising productivity and growth through investment in information and communication technologies
"ICT are an important tool""More efforts are needed to improve business processes in European enterprises
The Sebw is one of the policy instruments used by DG Enterprise and Industry to support the implementation of the industrial policy and related programmes.
e-business has regained momentum as a topic for enterprise strategy both for large multinationals and SMES."
it had the merit of pointing towards the role of ICT in cooperations between enterprises and the increasing digital integration of supply chains.
Detailed information about this survey is available in Annex I. Eurostat Community survey on ICT usage in enterprises (2006:
The discussion of the Sebw survey results in Chapter 3 is mostly based on descriptive cross-tabular presentation of simple frequencies (typically percentages of enterprises with a certain activity.
case studies and a survey among decision-makers in European enterprises from the transport and logistics industry about the ICT use of their company.
when optimising their supply chains, enterprises in the EU increasingly recognise that there are competitive alternatives to road freight.
and agreement with DG Enterprise and Industry and with industry federations as particularly relevant and topical. 3. 1 Access to and usage of ICT networks Current ICT technologies provide new possibilities for networks
The use of ICT by European enterprises has grown steadily from 2003 to 2005 for several technologies.
Percentages of enterprises adopting several technologies (2005) EU25 57 Reis F. The internet and other computer networks and their use by European enterprises to do ebusiness, Statistics in focus, Industry
and logistics patterns of enterprises adopting several ICT technologies (as a percentage of the total number of enterprises with 10
or more persons employed) is quite similar to the overall percentage of enterprises in EU 25 (including all sectors).
Enterprises use of ICT (2005)( as a percentage of the total number of enterprises with 10 or more persons employed) Internal Computer network Intranet Online purchases business model Online sales business model External
Eurostat, Community survey on ICT usage and e-commerce in enterprises. E-business in the transport & logistics industry 40 Today, the main transport and logistics service firms are in a position to provide a variety of information via the Internet and to secure transactions online with customers.
because of its size in terms of the number of persons and enterprises it connects and its worldwide scope.
Internet access is therefore fundamental for enterprises to start benefiting from the Information Society. For most EU Member States internet adoption is approaching saturation point.
Overall, for the EU, by 2005,91%of enterprises with 10 or more persons employed had internet access. 58 In line with this tendency, in the present study, nearly all companies (97)
Use of internal computer networks The use of computer networks internally in the enterprise is believed to yield potential gains in efficiency and productivity.
and boosts the efficiency of the enterprise. A computer network is composed of multiple connected computers that communicate over a wired or wireless (Local area networks LAN,
which serves as a communication tool within the enterprise, and an Extranet can be viewed as part of a company's Intranet that is extended to users outside the company.
With a diffusion rate of 13%,micro enterprises are behind the level of usage of large companies,
Curiously, the reported usage of this technology by the medium-sized firms is lower than that from the micro enterprises.
generating, and exploiting knowledge are increasingly key determinants of success for enterprises and individuals in a knowledge-based economy.
and higher-level conceptual skills that will enable enterprises to increase productivity and harness ICT to produce greater economic value.
Towards 2010 and Beyond (2004), http://ec. europa. eu/enterprise/ict/policy/doc/e-skills-forum-2004-09-fsr. pdf 61 See:
The total demand for ICT practitioners in Europe has been estimated roughly at about 0. 23 million persons per year including replacement demand. 65 The sectoral survey on e-business in 2006 reported that enterprises are anticipating skills shortfalls for ICT practitioners
While 33%of micro enterprises with up to 9 employees confirmed this asseveration, it is true for 61%of large-sized firms (see Exhibit 3. 2-1) 64 CEPIS, Thinking Ahead on e-Skills for the ICT Industry in Europe, February 2007.65 Cedefop
%The small share of micro and small CE enterprises saying that they employ ICT practitioners can be explained by the fact that it seems to be more economic for smaller companies to outsource ICT services (e g. desktop management
"firms representing x%of employment"),data for size-bands in%of enterprises. Source: Sectoral e-Businesswatch (Survey 2007) Figures related to the TLS sector shows (Exhibit 3-3-1) that about a third of mediumsized companies and more than 40%of large firms
ICT Results features online news and analysis on the emerging results from information and communications technology research. 80 INTEROP-VLAB is the"European virtual laboratory for Enterprise Interoperability,
for the prohibition to store goods together or for the optimal Networked Enterprise Applications and Software, FP6 508011),
coordinated by University Bordeaux 1 with 47 partners and more than 300 researchers. 81 ATHENA Advanced Technologies for Interoperability of Heterogeneous Enterprise Networks and their Applications-Is integrated an Project sponsored by the European commission in support
Special emphasis should be put on the deployment of OS Software in micro and small enterprises
Figures for size-bands are in%of enterprises from the size-band. Questionnaire reference: A13a, A13b and A13c 85 Forrester research, Inc. 2005.
Economic impact of open source software on innovation and the competitiveness of the Information and Communication Technologies (ICT) sector in the EU. Final Report. http://ec. europa. eu/enterprise/ict
Several large European enterprises, including technology companies and service providers, are at the forefront of bringing RFDI solutions to the market
and many smalland medium-sized enterprises have introduced successfully this technology. Current trends and forecasts indicate that the RFID market will grow fast in the next 10 years.
environments and applications, enterprises that commit to the RFID journey are and will still be facing some challenges that need to be overcome as to lower implementation risks
while the European commission, ETSI, industry associations and commercial entities such as EPCGLOBAL and GS1, together with local governments, large enterprises and technology vendors, continue to drive progresses towards the attainment of a global standard,
A DMS system allows an enterprise and its users to create a document or capture a hard copy in electronic form,
DMS may be needed in enterprises that capture and store a large number of documents such as invoices, sales orders, photographs, phone interviews,
ERPS are cross-functional and enterprise wide. All functional departments that are involved in operations or production are integrated in one system.
in the TLS industry 6%of enterprises representing about 21%of employment say they have an SCM system.
and integrate business processes across enterprise boundaries, so that multiple enterprises can cooperate closely to achieve shared business objectives.
From the early successes of internal application integration and the business drivers of the Internet economy to companies to more tightly integrate their processes,
the next wave of business communication centres around cross-enterprise application integration, collaborative workflows, and sophisticated business process dialogs.
ECOLEAD, an integrated project under IST-FP6, is developing technologies for these networks of collaborative enterprises.
as this application promises enterprises a fast return on investment, also for SMES. Currently, 25%of firms accounting for about 33%of employment in the TLS industry say they send e-invoices,
"firms representing x%of employment"),data for size-bands in%of enterprises. Base: all companies.
At this time supply chain management has moved from low level and highly fragmented set of administrative and overhead operations to a strategic enterprise initiative by a systemic integration of the following components:
The two areas, intra-enterprise integration (mainly represented by ERP) and inter-enterprise integration (mainly represented by SCM) present a low rate of adoption in the TLS sector
and have similar features (6%of enterprises say they have an SCM system and the same percent say they have an ERP system).
In certain way, they E-business in the transport & logistics industry 73 are complementary approaches for addressing the same strategic challenges.
101 while only 13%of micro enterprises reported using a WMS, 69%of large TLS companies said that they use this tool (Exhibit 3. 5-4)
as show in Exhibit 3. 6-2. CRM systems are used mainly by the sector's medium (22%)and large enterprises (26%).
reasons for introducing ICT technologies for micro and small companies seem to be similar to the ones reported by medium and large enterprises.
and should be read as"enterprises comprising%of firms in the sector (s)".Figures for size-bands are in%of enterprises from the size-band.
and should be read as"enterprises comprising%of firms in the sector (s)".Figures for size-bands are in%of enterprises from the size-band.
The figures for TLS micro enterprises (not shown in Exhibit 3. 7-5) are quite relevant too:
However, looking into the issue of company size, it is obvious that the size of an enterprise represent a barrier to ICT uptake.
Small enterprises have fewer needs but they usually also have less resources to put into ICT they employ fewer ICT practitioners
According to the survey data, large TLS enterprises are currently increasing focus on ICT issues, as they have started introducing more advanced ICT solutions such as eprocurement systems, WMS, SMS, CRM systems and so on.
The survey results show that 13%of enterprises (accounting for 25%of the workforce) in the TLS industry said that they had launched new or improved products in the 12 months before the survey.
i e. the structure of and the relationships between departments within an enterprise. Organisational changes may relate to a rearrangement of functions,
Standard solutions for small enterprises exist providing the same features as the‘Truck Business'solution.
of European transport and logistics enterprises will have a positive impact on other industries and, undoubtedly, will also have an impact on the European economy as a whole.
In international comparisons, EU TLS enterprises are on average level with their counterparts in USA in their use of ICT.
although, Polish enterprises are not far behind in its use of some ICT technologies. Sectoral comparison:
and business models Sector associations Business intermediaries Competence centres Improving ICT skills and managerial understanding and skills for ebusiness Facilitate knowledge transfer between research centres and enterprises.
based on the Sectoral E-business Watch Survey results (see section 3. 4. 1). A faster deployment of an ERP systems among medium-sized and small enterprises would create a much broader base for sectoral e-business
and productivity gains in European enterprises. Now there is a positive market environment to attain this goal:
E-business in the transport & logistics industry 192 Micro to Medium Enterprises (JEREMIE) initiative, which allows European Member States
small and medium enterprises. Improving ICT skills and managerial understanding and skills for e-business Skills requirements arise as an important issue
A product of such discussion could be an assessment of required skills for enterprises in the TLS.
logistics and transport. 126 See http://ec. europa. eu/enterprise/enterprise policy/cip/index en. htm and http://cordis. europa. eu/fp7/home. html, respectively. 127
E-business in the transport & logistics industry 197 E-business W@tch Special Study on ICT Security, e-Invoicing and e-Payment Activities in European Enterprises, September 2005.
The future impact of ICTS on environmental sustainability, Technical Report EUR 21384 EN Eurostat, Community survey on ICT usage and e-commerce in enterprises (2005.
Eurostat, Community survey on ICT usage and e-commerce in enterprises (2005. Faems, D. and Van Loy, B. 2003), The Role of Inter-Organisational Collaboration within Innovation Strategies:
Price and Production Policies of A large-scale Enterprise. American Economic Review, Vol. 29, No 1. Supplement, Papers and Proceedings of the Fifty-first Annual Meeting of the American Economic Association. pp. 61-74.
Enterprise 2. 0: The Dawn of Emergent Collaboration. MIT Sloan Review, Spring 2006, Vol. 47, No. 3, pp. 21-28 Milgrom, P. and Roberts, J. 1990.
Reis F. The internet and other computer networks and their use by European enterprises to do ebusiness, Statistics in focus, Industry, Trade and Services, 28/2006.
The E-business Survey 2007 methodological notes Background and scope The Sectoral E-business Watch collects data relating to the use of ICT and e-business in European enterprises by means of representative surveys.
The highest level of the population was the set of all computer-using enterprises (and, in Project 1
Strata by company-size Target quota specified Size-band Project 1 Manufacturing Project 2 Retail & transport Micro enterprises (up to 9 employees
The survey was carried out as an enterprise survey: data collection and reporting focus on the enterprise,
defined as a business organisation (legal unit) with one or more establishments. Due to the small population of enterprises in some of the sector-country cells, the target quota could not be achieved (particularly in the larger enterprise sizebands) in each country.
In these cases, interviews were shifted to the next largest sizeband (from large to medium-sized, from medium-sized to small),
so that results reflect the structure and distribution of enterprises in the population of the respective sector or geographic area.
and by the number of enterprises. 130 Weighting by employment: Values that are reported as employment-weighted figures should be read as"enterprises comprising x%of employees"(in the respective sector or country.
The reason for using employment weighting is the predominance of micro-enterprises over other kinds of firms.
If the weights did not factor in the economic importance of different sized businesses, the results would be dominated by the percentages observed in the micro size-band.
Weighting by the number of enterprises: Values that are reported as"x%of enterprises"show the share of firms irrespective of their size,
i e. a micro-company with a few employees and a large company with thousands of employees both count equally.
The results for follow-up questions can be computed on the basis of enterprises that were asked the question (e g."
"in%of enterprises with internet access")or on the basis of all companies surveyed. In this report, both methods are used,
In practice, however, in some industries and in some countries the complete population of businesses consists of only several hundred or even a few dozen enterprises.
In some cases, every enterprise within a country-industry and size-band cell was contacted and asked to participate in the survey.
This means that it is practically impossible to achieve a higher confidence interval through representative enterprise surveys in
but also emerging small and medium sized enterprises (SMES) that wish to sell biometric technologies. ABC4TRUST (Attribute-based Credentials for Trust) ABC4TRUST s objective is to:
ICT Innovation Vouchers Scheme for Regions The ICT innovation voucher aims to support micro-enterprises and SMES to use digital technologies to innovate
Micro-enterprises and SMES benefitting from a voucher can exchange the latter against ICT services, including services from private companies,
and Enterprise Ireland, BT and Microsoft for the provision of physical and electronic facilities to support the activities of the group.
As part of the move towards a smart economy, the government directs Enterprise Ireland to establish a healthcare technology cluster.
However, as with complex service enterprises such as airlines, insurance and banking, the transformation needed cannot take place without significant investment in ICT and the co-requisite business process re-engineering.
Enterprise-wide collaboration software. Overview: The Secretaria Municipal de Saúde de Belo Horizonte (SMSA-BH), reorganised its citywide health services and defined nine health districts that each serve a certain geographic, population
As part of the move towards a smart economy, the government directs Enterprise Ireland to establish a healthcare technology cluster.
Congressional Budget Office IT for Healthcare, Market Trends, Nov 2008, Enterprise Ireland Euro Health Consumer Index 2009 Report
For instance, various enterprises designed platforms which allow users to set their privacy and access control policies.
Tables and figures appear at the end of the paper. 1 1 Introduction Small and medium enterprises (SMES) have been considered one of the‘driving forces'of modern economies due to their multifaceted contributions in terms of technological innovations
Therefore, technological innovation has the potential to spur growth of individual enterprises at the micro level and aggregate industries and economies at the macro level.
which covered 648 micro enterprises on a sample basis and 1358 small scale enterprises on a census basis across all industries in the manufacturing sector (Bala Subrahmanya et al. 2001).
The study found that 258 (about 40 per cent) micro enterprises and 716 (about 53 per cent) small scale enterprises had undertaken technological innovations primarily due to external factors such as competition, technological change, customer requirements,
and internal factor of selfmotivation. They were involved in both product and process innovations though emphasis was relatively more on product innovations than on process innovations.
Among the districts of Karnataka, Bangalore urban and Bangalore rural districts had the highest proportions of small scale industry (SSI) enterprises engaged in R&d and innovations.
& parts (37) industries had the highest proportions of SSI enterprises engaged in R&d and innovations (Bala Subrahmanya et al. 2001).
based on a pilot study covering about 10 enterprises each in the three sectors, we did an item analysis for the questions excluding those
Their size characteristics revealed that size structure of the SMES was skewed more towards micro and small enterprises than towards medium sized enterprises.
Small, and Medium Enterprises we derived the output deflator for 2005/6. Using this output deflator,
What might be more decisive is customer satisfaction to expand the market base of an enterprise
whether the former has any influence on enterprise growth. To ascertain the influence, we have carried out a regression analysis with the following equation:
and machinery up to Rs. 1 million and 1 for the rest (since the investment limit for an enterprise to be considered small was Rs. 1 million,
and the recognitions are confined largely to winning of awards from large enterprise customers and financial institutions.
‘Technological Innovations in Small Enterprises: A Comparative Perspective of Bangalore (India) and Northeast England (UK)'.
Intellectual Property (IP) Rights and Innovation in Small and Medium-Sized Enterprises. Geneva: World Intellectual Property Organization. 14 Chaminade, C,
‘Managing Innovation in European Small and Medium-Sized Enterprises'.'Nijmegen Lectures on Innovation Management. Antwerp:
‘The Changing State of British Enterprise: Growth, Innovation and Competitive Advantage in Small and Medium Sized Firms'.
An Assessment of Enterprises in Industrial South Wales'.'Paper presented at the 41st European Regional Association Meeting, 29 august 1 september, Zagreb, Croatia.
‘The Focus for Innovation in Small and Medium Service Enterprises'.'Conference Proceedings of the 7th Annual Meeting of the Western Decision Sciences Institute, 7 11 april, Reno, NV, USA.
‘Technology, Innovation and Enterprise the European Experience'.'Paper presented at the Workshop of the ICSB 41st World Conference, 17 19 june, Stockholm, Sweden.
and Medium Enterprises (2007). Annual Report 2006/07. New delhi: Government of India. National Knowledge Commission (NKC)( 2007.
‘The State of British Enterprise: Growth, Innovation and Competitive Advantage in Small and Medium-Sized Firms'.
Influence of innovation sales on enterprise growth Dependent variable: GVA growth Variables Coefficients Kg 0. 30 (4. 39)* Lg 0. 49 (6. 79)* ISP 0. 50 (4. 02)* DS
there is no assurance that this information will be conveyed reliably across different vendor systems or enterprises. Given these problems along with the changes in the marketplace and the proliferation of proprietary ICT tools,
As such, patient recruitment became a preeminent concern for the HIE enterprise, if it was to be viable.
Variation in the level of readiness can create a significant barrier to the entire enterprise of regional/national integration.
and has proved successful in establishing a common set of guidelines to measure ICT usage in enterprises
14 4. 4 Proposed Future 18 IMPROVING INNOVATION SUPPORT TO SMES 4the INNO-Partnering Forum (IPF) is the outcome of a call from DG Enterprise and Industry within the PRO
Enterprise Ireland (IE), FFG (AU), NL Agency (NL), Tekes (FI), Technology Strategy Board (UK) and VINNOVA (SE.
Many of these lessons/practices were identified for example in the in peer-reviewing of The irish programme for High-Potential Start-ups and the Finnish programmes for young innovative enterprises (VIGO-programme in connection with NIYPROGRAMME.
and highly specialised and individual measures addressing hi-growth SME (e g the finnish programme Young Innovative Enterprises) on the other.
Therefore, a future IPF could also cater to not only DG Enterprise and Industry, but also DG Research and DG Regio. 2. 1 Purpose of Synthesis report The purpose of this report is to present the results of the project
what has been identified as strengths in the good practises analysed. 2 Introduction IMPROVING INNOVATION SUPPORT TO SMES7 3. 1 Background The IPF is the outcome of a call from DG Enterprise and Industry within the PRO INNO Europe
DG Enterprise and Industry launched a call to mobilise those innovation agencies and innovation service providers that are committed strongest to work together.
Enterprise Ireland (IE), FFG (AU), NL Agency (NL), Tekes (FI), Technology Strategy Board (UK) and VINNOVA (SE.
the main sources have been the peer reviews of The irish initiative for High-Potential Startups, the Scottish Proof of Concept programme, the Finnish VIGO-and Young Innovative Enterprise-programme and The french Venture capital
An interesting example is the Enterprise One scheme run by SPRING Singapore that gathers support on a web
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