The potential for information and communication technologies (ICT) to deliver efficiency gains is accepted widely. While large firms are often at the forefront in recognising
European commission (2010a), Communication from the Commission to the European parliament, the Council, the European Economic and Social Committee and the Committee of the Regions:
A Digital Agenda for Europe, online report,<http://ec. europa. eu/information society/digital-agenda/documents/digital-agenda-communication-en. pdf>,accessed 26 september 2011.
European commission (2010b), Communication from the Commission: Europe 2020: A Strategy for Smart, Sustainable and Inclusive Growth, online report,<http://europa. eu/press room/pdf/complet en barroso 007 -europe 2020 -en version. pdf>,accessed 26 september 2011.
European commission (2010d), Communication from the Commission to the European parliament, the Council, the European Economic and Social Committee and the Committee of the Regions:
Internal and external communication is also very important at all stages. Develop collaborative practices and strong relationships with clients and suppliers Foster collaborative practices,
and ongoing communications with customers and other stakeholders can identify new opportunities for eco-innovation.
How do we incorporate environmental performance related data in communications? What is the product's Unique Selling Proposition (USP) relative to competitive offers?
or business benefits from distinct environmental performance affect pricing, costing and communications? What added value environmental benefits can be attached to the core concept and?
Communications incorporating understandable, valid and clear environmental performance claims underpinned by fact based information will build trust and reputation amongst customers.
and integrate positives into communications with customers. Ensure environmental performance claims are valid and understandable before you incorporate them into promotional messages.
-communication-eco-labels ISO guidelines on environmental labelling www. iso. org/iso/environmental-labelling. pdf Defra Green Claims Guidance provides clear principles
These new communication technology development projects attract growing attention of governments and international funding bodies.
and DSI uses information and communication networks to do so. The idea behind it is that web platforms
With Digital Social Innovation (DSI) there is a new communication technology component, namely to set up Internet platforms and digital information processing tools to promote those value-generating collaborations
Retrieved on 15th march 2014 from http://www. imanet. org/PDFS/Public/SF/2011 10/10 2011 epstein. pdf European commission,(2010), Communication from the commission to the European parliament, the council,
Importantly, highly dynamic sectors such as ICT (information communication technology) account for almost one half of EU productivity growth,
and streamline communication with stakeholders, thus avoiding the‘spontaneous disorder',in which too many funding tools appear sub-additive rather than self-reinforcing. f) Coordinating innovation and research policy with other EU policy objectives already at the budget allocation stage,
technologies On 30 september 2009, the European commission adopted a Communication on Preparing for our future: developing a common strategy for key enabling technologies in the EU (COM (2009) 512 final, 30.09.2009.
Specifically, the Communication tries to identify the KETS that strengthen the EU's industrial and innovation capacity to address the societal challenges ahead,
The following five KETS have been identified in the 2009 Communication. Nano-technology holds the promise of leading to the development of smart nano-and micro-devices and systems and to radical breakthroughs in vital fields such as health care, energy, environment and manufacturing.
various preparatory policy documents, communications and staff working documents in particular, the Communication Reviewing Community innovation policy in a changing world;
See the Commission Communication Pre-commercial procurement: Driving innovation to ensure sustainable high quality public services in Europe, COM (2007) 799 final, 14.12.2007.24 INTRODUCTION.
Industries such as chemicals, pharmaceuticals and information and communication technology (ICT) typically show high levels of open innovation. 7 Open innovation implies, inter alia, the use of internal and external R&d sources;
and streamline communication with stakeholders, thus avoiding the current‘spontaneous disorder',in which too many funding tools appear sub-additive rather than self-reinforcing.
while improving the existing systems was declared by the Commission in its Communication More Research and Innovation Investing for Growth and Employment:
p. 25.24 Data are available in the Communication from the Commission to the European parliament and the Council Enhancing the patent system in Europe, COM (2007) 165 def, p. 7. A NEW APPROACH TO INNOVATION POLICY IN THE EUROPEAN UNION 47 case of SMES.
which is on the way to becoming Next Generation Standard for mobile broadband communications 45 mobile operators worldwide have announced already that they will adopt it.
which is likely to include a Communication, a legislation proposal for the reform of the European Standardisation System;
ETSI European Telecommunications Standards Institute ICT Information and Communication Technologies IP5 The five major intellectual property offices:
/primapagina/stampa/SME%20access%20report%20200 9-08-21. pdf). European commission (2005), Communication More Research and Innovation Investing for Growth and Employment:
A Common Approach, COM (2005) 448 final, 12 october, p. 7. European commission (2009), Communication Preparing for our future:
European commission (2009), Communication Reviewing Community innovation policy in a changing world, COM (2009) 442 final, 2 september.
R&d and Chair Glaxosmithkline jacqueline. hunter@gsk. com Mr. Michael Jacob Head of Section Ministry of Enterprise, Energy & Communications michael. jacob@enterprise. ministry
Ms. Lotta Liljelund Head of Section Division Research, Innovation & Industry Ministry of Enterprise, Energy and Communications, Sweden A NEW APPROACH TO INNOVATION POLICY IN THE EUROPEAN UNION 87
the need for communication and for information technologies and software support that communication. Information and communication technologies (ICT) have made possible new business models and even new business structures.
There are many opportunities for developing business through new processes, models and methods and, of course, with new ICT solutions.
Information and communication technology (ICT) is seen to be an enabler but sometimes ICT is also an encumbrance.
telecommunication networks and technical expertise that support information processing and communications activities at all levels of a company (Marchand et al. 2001).
whose responsibilities include the co-ordination of cross-functional or horizontal processes and communication with partners like suppliers and customers.
European commission Directorate-General for Research Communication Unit B-1049 Brussels Fax (32-2) 29-58220 E-mail:
This is the question experts were asked to answer, following a 2006 Commission Communication on the modernisation of universities1,
The following quote from the Commission's Communication Delivering on the modernisation agenda for universities:
In its Communication‘Delivering on the Modernisation Agenda for Universities: Education, Research and Innovation',the Commission (2006, p. 7) argued that‘Universities should be funded more for
Table 1 identifies the primary form of communications for the main discipline groups. For example, while natural and life scientists write books,
of which books are important sources of communication, while the arts produce major art works, compositions and media productions.
and public accessibility and transparency of scientific communication. Peer review Panels: Several case studies underscore the importance of peer review panels.
His research focuses on contemporary Russian language, theory of functional grammar, crosscultural interaction and modelling of (mis) communication.
Scientific communication (public understanding of science, conferences to the public, events, media coverage. Normally this requires direct entry by researchers.
but also in humanities, information & communication technology, and social sciences. Potentially-reduced incentives (and disincentives) for collaborative research, especially cross-institutional research,
and in Sciences and Information and Communication'Technologies, 3 papers for a chercheur and 2 for an enseignant-chercheur;
The Web covers not only formal (e-journals, repositories) but also informal scholarly communication. Web publication is cheaper,
Communication from President Baroso in agreement with Vice-president Verheugen to the Spring European council.,COM (2005) 24 final.
Communication to the Council and the European parliament,(COM) 2006 208 final. Retrieved 11 august 2009, from http://www. madrimasd. org/proyectoseuropeos/documentos/doc/education research and innovation. pdf. European commission (2006) Encourage corporate measuring reporting on research and other forms of intellectual capital.
and nonscience',in Nelson, C. E. and Pollock, D. K. ed.),Communication among scientists and engineers, Heath Lexington Books, Lexington, Mass.,
In 1983, the leadership of Maccabi Healthcare Services concluded that the healthcare system of the future would require sophisticated information and communication technology for efficient management of the healthcare system,
at a time (1989 94) when computer and communication technology was sophisticated much less than today. Many of the same barriers mentioned above were encountered by Maccabi as it made key decisions in the process of developing its system.
Connectivity and investment in the communication infrastructure for clinical data exchange is a must for a system that will be sustainable over time, in terms of benefit to doctors, patients and the healthcare system.
+49 (0) 40 428 78 2867 rajnish. tiwari@tuhh. de, stephan. buse@tuhh. de ABSTRACT Technological advancements, especially in Information and Communication Technologies
22 5. 6 Cross-cultural Issues and Communication...23 5. 7 Acceptance Issues...23 6-Implications and Research Outlook...
R. Tiwari and S. Buse (October 2007) Page 4 of 31 1-Introduction Technological advancements, especially in Information and Communication Technologies (ICT) have enhanced greatly the competition spurred by the globalization of the world economies.
11%Communication problems; 5%n=33figure 13: Problems in International Cooperation with Universities The discussion above has brought to fore the chances and challenges that firms,
2004). 5. 6 Cross-cultural Issues and Communication Global innovation invariably involves multi-disciplinary teams of international backgrounds.
6. 500 m Special infrastructure with labs, clean room (1. 050 m), offices, pre-installed network for gases, centralcooling system, high-speed communication network Investment:
Joint project development Participation in specialized networks Communication services Service Packages International contacts and support Local job exchange Conference
Finland In Finland the Ministry of Transport and Communications is in responsibility of the planning, construction and maintenance of traffic routes and channels.
In Finland the Ministry of Traffic and Communication with Trafi and Traffic Agency, is the main actor in the field of transport.
and administered by the Ministry of Transport and Communications. Avinor operates 46 airports in Norway
/HISTORY AND BACKGROUND&HIDDEN ID=181-143086 Lithuania The Vilnius International airport is owned a state company and operated by the Ministry of Transport and Communications.
The relocation includes also the construction of all necessary access roads and railways and engineer-technical communication within the borders of the port.
In the view of the Ministry of Transport and Communications, PPP shall only be used to the extent that this form of contract involves the transfer of risk
and the main activities are linked to networking, strategic information and communication, commercialization of research and innovation.
an increasing communication and digitalization accessibility; as well as smooth lending technologies augmenting credit availability are tested all historically keys to pursue the expansion of productivity (Mokyr 2008). 2013 Brief on INNOVATION PERFORMANCE ANNUAL REPORT ON EUROPEAN SMES
in such a case, a communication failure is driven probably present by the use of different linguistic codes.
Communication difficulties have been reported again and again in the literature on cognitive dialogues between people with quite diverse types of knowledge or belonging to different settings (Caron-Flinterman, Broerse,
Communication, biotechnological innovation and development. Innogen Working paper 36. Edinburgh: Innogen. Chataway, J.,Smith, J,
online networks and other digital tools (collectivel termed Information and Communication Technology, ICT, in this report) are substantially changing the character of communication;
relationship building; collaboration platforms; information access and data usage; social choices; service models; financing and much more.
Often this means the barriers to social innovation in terms of communication, outreach and scaling have been reduced and thresholds lowered.
and where network technologies and digital tools (Information and Communication Technology, ICT) is supporting and/or enabling social innovation in doing this.
School of One (USA) Mass-customisation of daily instructions of how and what math skills to practice
External communication is handled mainly by social media (Facebook and Linkedin with Mailchimp for newsletters. ICT is used alongside physical and traditional training workshops,
and supported by ICT in terms of information, communication and services. The transport and mobility technologies enabling physical movement are also themselves increasingly dependent on ICT.
but personalising the package around care, comfort, safety, information, support and advice, communication, entertainment and commerce.
this includes instant, ubiquitous and high quality communication and access to both daily living and medical services beyond the local community,
Social media and social communication tools (like Skype) are used also. The ICT operates together with traditional and physical activities
This facilities communication between people who want things repaired and/or want to learn repair skills,
Director of Marketing and Communications, Streetbank. com, 2014.70 there is a search for the latest Health
In the Opencorporates case an open 64 Interview with Kate Groves, Director of Marketing and Communications, Streetbank. com, 2014 74 data community has been developed
interview with Kate Groves, Director of Marketing and Communications, Streetbank. com. 76 professionals. For Opencorporates, the main driving trend is seeing corporate data as well as government and other data as a source of income.
Director of Marketing and Communications, Streetbank. com. 78 Policy issues When sharing existing dormant assets,
Big data and healthcare-Health communication and health information technology (IT) are central to health care, public health, and the way our society views health.
Moreover to improve communications between health providers and patients outside of traditional doctor visits and to improve data collection, organisation,
Access Afya, Kenya/Nairobi-ICT in Access Afya is used to improve communications between health providers
Medicall Home, Mexico-ICT used in Medicallhome helps improve communications between health providers and patients outside of traditional doctor visits.
Moreover it helps to improve communications between health providers and patients outside of traditional doctor visits and to improve data collection, organisation,
Despite the grave nature of the networks infrastructure does in turn depend on the demands imposed by the constant communication between the involved parties the positive effects of the project must be taken into account
The future of learning108 Roles and impacts of ICT In all regions of the world, the penetration of Information and Communication Technologies (ICT) in schools has led to a major transformation of the education landscape.
and Communication Technology (ICT) can contribute to universal access to education, equity in education, the delivery of quality learning and teaching, teachers'professional development and more efficient education management, governance and administration.
For instance School of One is enabled an ICT math program which manages to mass-customise daily instructions of how and
what math skills to practice so as to meet each student's specific needs and abilities, as well as preferred ways of learning.
School of One (USA) 113 Mass-customisation of daily instructions of how and what math skills to practice
-Currently around 600 middle school students were involved with the math project. -Project budget was estimated at around $1 million at its launch in 2009.
The online communication and contact-made possible by ICT-is used also in the assessment process in some courses,
and without students to develop new ways for students to learn about everything from history to maths and English language to biology,
or using gaming technologies to teach maths are the key impact and starting point of most of the case studies analysed for the education theme.
Communication processes, and key processes in the education cycle have been made very explicit in all examples
The School of One is enabled an ICT math program which manages to mass-customise daily instructions of how and
what math skills to practice so as to meet each student's specific needs and abilities, as well as preferred ways of learning.
which excel at math as well as university students passionate about teaching get a chance to be involved. Their abilities are utilised as support for the online instructions
and thereby overcome the growing difficulties of a united classroom given the extensive variety in math skills at school start.
A clear driver has been need the for an improved educational level in math in particular. Individually customised teaching has been an ideal in many years,
At the same time a school like this is under pressure to demonstrate significant success by producing students with significantly higher maths skills than ordinary schools.
and teach in new ways and therefore widen access to education for pupils who otherwise would have fallen behind in maths.
or using gaming technologies to teach math's (School of One)- are the key impact
online networks and Information and Communication Technology (ICT) are substantially changing the character of communication;
make it easier for ingroup communication 151
Catalonia 2020 Strategy EMPLOYMENT & TRAINING SOCIAL COHESION INNOVATION & KNOWLEDGE ENTREPRENEURISM INTERNATIONALISATION GREEN ECONOMY Catalonia 2020 Strategy Generalitat de Catalunya (Government
open system and a promotion and communication plan that will help to identify this initiative as a reference for Catalan competitiveness amongst citizens.
transparent system of participation and a promotion and communication plan. 10. As in the two previous agreements, ECAT 2020 encourages participation
and communication technologies improves employability and inclusion and has positive effects on social cohesion. Efforts focus particularly on promoting digital literacy
it is essential to ensure smooth communications between those looking for jobs and companies requiring workers.
and communication technologies in the sector. 6. 8. 4. Increasing the connectivity of Catalan airports and ports and reinforcing their role as local economic motors In view of the very important role that airports play in the internationalisation
but better communication and linkage building may multiply international awareness of CH's innovation potential and of its tangible and intangible RTD assets. 2. Innovation policy governance 2. 1
INNOREG's website was used for the communication of regionspecific innovation related news (an online regional innovation magazine:
'http://ec. europa. eu/digital-agenda/en/collective-awareness-platforms-sustainability-and-social-innovation This is the definition used as a policy instrument by the EC in the ICT (Information and Communication Technology
In both cases an effective engagement and communication strategy, the topic of the next chapter, is crucial
and also 16 includes efforts for improving the communication and exchange between science and citizens,
Spain GRASS COMMONS-Colorado, USA 27 GREEN ENERGY OPTIONS LTD-Hardwick, UK HW COMMUNICATIONS-UK I-GENIUS, WORLD COMMUNITY OF SOCIAL ENTREPRENEURS
It provides structure to improve the efficiency of specific communication tasks like brainstorming and proposals. 24.
and communication technologies (ICT) are leading to a progressive blossoming of automation in the health sector.
The ubiquity of interactive communications and networks of producers suppliers, customers, and clients has made possible novel applications oriented to the functional interconnection of professionals and the integration of clinical care processes.
‘In co-operation with the private sector, make available the benefits of new technologies, especially information and communications.'
Standardisation The automation of processes and services is not feasible without data standards that allow communication through open access internet-oriented software languages.
Difficulties in regulating offshore business The dominance of global communications by a few countries and corporations‘Market capture'by strong, organised and well-funded health provider organisations, some of international nature.
but also increased communication and outreach within the local community. The project serves as a prime example of the successes digitisation can bring to a museum and its community.
and creatively about how best to exploit these networked communication tools in order to more effectively connect with audiences.
However, the current challenge museums face is to consider how one can bring this experience up to date by making the best use of the contemporary communication tools that modern society has at its disposal.
Results of the digitisation project include significantly increased access to the museum's collections, increased on-site visits to the museum and increased communication and outreach within the local community.
Communication and outreach In 2008 the museum first began to present objects to the public on its webpage.
It is no longer only a matter of free entrance, simplification of contents, effective communication or good cultural promotion.
This included counting the number of donations, the amounts raised and the effects of the social media communication campaign.
forms of communication, 42 accessibility and a focus on visitors'real needs; an analysis and application of visitor studies;
Perhaps this is the only thing that distinguishes museology from any other form of scientific communication.
activism and campaigning, communication initiatives and targeted projects, which will provide organisations or individuals with the opportunity to join.
The changes we see all around us-from communications, to education, to business and to medicine,
In addition, we highlight the key role of communications in attracting the right kind of applicants and evaluators,
a communications campaign; and a special expert panel to oversee the process. Rec 4. 5) f. Develop
and implement a communications strategy and professionalized communications campaign for the SME Instrument that enhances the programme's reputation for quality.
Rec 4. 6) g. Engage and collaborate with national innovation agencies or equivalent so as to improve the quality of applications.
and target marketing and communications efforts to draw them into collaborative Horizon 2020 projects. Rec 6. 1) b. Pursuing a more bottom-up approach to calls under the SME Instrument
Rec 6. 5) 4) Tailor communications and procedures to the needs of SMES. Despite the efforts made to simplify access and procedures,
The communication and‘marketing'of H2020 innovation support measures targeting the SME sector should be tailored to the needs and special business environment of SMES.
a. Consolidating into one administrative unit for instance EASME the leadership for practical programme communications for all Horizon 2020 opportunities for SMES
Consultation on Next EU Strategic Work Programme 2016-2017 14 efforts to better communicate the risk reduction potential of a Phase 2 grant (as mentioned above) as part of a coherent communications strategy
o A targeted communications campaign for skilled evaluators with a relevant business background: It should appeal to evaluators'desire to help build a better Europe
a coherent communications campaign to attract the right kind of evaluators; and a special expert panel to oversee the process.
These aspects should also be reflected in the basic communications literature. o Develop a communications strategy,
Looking to the longer term, there is a need for a concerted communications campaign focused on attracting the desired
The current communications budget allocated specifically to EASME (around €200k in 2014) is inadequate for the kind of market segmentation, channel research,
All spend significantly more on communications than EASME, as a proportion of their total grants.
Develop and implement a communications strategy and professionalized communications campaign for the SME Instrument that addresses the Horizon 2020 Expert Advisory Group Innovation in SMES:
What communications channels reach them? How, specifically, could the EU help SMES rise to the challenge of the broad trends described earlier in this report?
programme targeting, communications and internal organisation. The Problem of Themes To date, much of the EU's innovation agenda in relation to SMES has been structured in terms of‘themes':
Planning, marketing, communications, help desk, matchmaking events and other services to attract SMES will all be necessary.
and target marketing and communications efforts to draw them into collaborative Horizon 2020 projects. Pursue a more open, bottom-up approach within the SME Instrument:
Consolidating SME communications: The high priority given to SMES in EU policies is both a blessing and a curse:
The Commission has made a good effort to consolidate some of its SME communications in the Participants Portal
For this, there needs to be one and only one, portal for practical programmatic communications with SMES across the EU institutions.
'A good starting point would be to unify for instance, in EASME all practical, client-centred communications and marketing for virtually all SME programmes within Horizon 2020.
Our concerns over the budget available for communication activities and the opportunity to benchmark communication efforts against national innovation agencies have already been noted in relation to the SME Instrument
Consolidate into one administrative unit for instance EASME the leadership for practical programme communications for all Horizon 2020 opportunities for SMES
although intercultural and communications skills improved likely due to exchange such as Erasmus(-)Entrepreneurship education and training is not availably widely,
and wide range of information and communication and co-operation services and it is funded by the central budget.
the rankings also helped to facilitate communication between different stakeholders and made possible meaningful international comparisons of the regulatory performance of economies, contributing,
rail, ports and communications may add to firms'costs and undermine competitiveness (except to the extent that the trading across borders indicators indirectly measure the quality of ports and roads).
as the latest information and communication technologies spread around the world, low-income economies will find a broader range of opportunities to adopt good practices used in higher-income economies,
and communication technologies for filing and paying taxes and then educating taxpayers and tax officials in their use are not easy tasks for any government.
Questionnaire responses are verified through several rounds of follow-up communication with respondents as well as by contacting third parties and consulting public sources.
The Doing Business 2015 outreach strategy is executed by a communications team led by Nadine Ghannam and including Hyun Kyong Lee and Sushmitha Malini Narsiah,
with support from Merrell Tuck-Primdahl and World bank Group communications colleagues around the world. The team is grateful for the valuable comments provided by colleagues in the World bank Group (both on the draft report
Martin Odzaklieski MINISTRY OF TRANSPORT AND COMMUNICATIONS Jasmina Rafajlovska RAFAJLOVSKI KONSALTING D. O. O. Goran Rafajlovski RAFAJLOVSKI KONSALTING D. O. O. Viktor
NIGERIAN COMMUNICATIONS COMMISSION Sola Arifayan IKEYI & ARIFAYAN Temitayo Arikenbi CRC CREDIT BUREAU LIMITED Oluseye Arowolo DELOITTE Ige Asemudara PUNUKA ATTORNEYS & SOLICITORS
AND URBAN RENEWAL Janelle Sagusingh TROPICAL SHIPPING Catherine Sealys PROCUREMENT SERVICES INTERNATIONAL Michael Sewordor MINISTRY OF COMMUNICATIONS, WORKS, TRANSPORT AND PUBLIC UTILITIES Renee St rose
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