The digital economy isn't just about speeding up communication across borders or changing the skills workers need;
In its‘Communication on e-Skills for the 21st Century and the Digital Agenda for Europe',the Commission presented a long-term EU e-skills strategy.
'and‘science and technology'closely followed by‘information and communication'.'This should come as no surprise,
Wholesale trade Retail trade Transportatio n & storage Accommodation & food Information & communication Financial & insurance Real estate Science & technology Administration & support Finland 28
Additionally, the European commission states in its communication on clusters in the European Union25 that persistent market fragmentation,
This communication gives particular attention to combatting youth unemployment, covering four areas which are defined as essential to be addressed
and communication technology (ICT) offers to boost growth, increase productivity and improve the welfare of citizens and consumers.
the Commission adopted the communication on e-commerce and other online services in January 2012, containing 16 actions aimed at identifying the main obstacles to the Digital Single Market an doubling the volume of ecommerce in Europe by 201530.30 COM (2011) 942 final.
Integrating technological developments such as cloud computing, communication on radio spectrum sharing, guidelines on state aids on broadband, etc.
energy and communication infrastructure and services to serve European industry. 6. A new strategy on raw materials creating the right framework conditions for sustainable supply and management of domestic primary raw materials. 7
As indicated in the Commission Industrial Policy Communication, "entrepreneurs need to exploit the full potential of the digital single market in the EU that is expected to grow by 10%a year up to 2016".32 In this respect,
Industrial Policy Communication Update 46 Facilitate networking to spark and support new business ideas. Launch specific actions for web entrepreneurs.
speedier and affordable integration of SMES, cost savings, better time 48 management, error-free communication and demand-driven production,
This communication outlines a policy framework for better complementarities and synergies between the different policy levels with a view to supporting the development of more worldclass clusters in the EU. It includes a number of measures to improve synergies between the different policy levels that affect further strengthening of clusters:
Description Build further on the Commission's communication entitled‘Towards world-class clusters in the European union:
announced in the Rethinking Education Communication and providing rationale, advice and practical examples to policy makers on why and how to effectively embed entrepreneurship education across education and training systems.
Organise a communication and dissemination campaign promoting the new initiatives for a single market for intellectual property rights.
Industrial Policy Communication Update-European commission (2012. Exploiting the employment potential of ICTS-European commission (2012. Jobs for Europe:
communication and specific expertise associated with their offering. Thus firms must be competent in all aspects of their businessif they are succeed to.
asking critical questions, discovering communication gaps, identifying opportunities and generating new insights. Therefore, it is important that design-driven innovations are viewed not inisolation
and an online site was created to manage communications and providea digital forum for the organisations to communicate at any time.
and communication technologies (ICT) in healthcare to enhance the quality and safety of patient care.
and communication technology'(1) ehealth can enhance the quality, accessibility and efficiency across all healthcare services through the secure, timely,
a set of ehealth interoperability standards including communication and terminology standards based on widely available and implemented international standards, a system of unique identification for individuals,
and the absence of a coherent set of national standards including communication and terminological systems for example, coding and terminology (36;
. org) Digital Imaging and Communications in Medicine, DICOM (http://medical. nema. org/),the de facto standard for electronic medical imaging Openehr, an open source activity supporting the development of standards
and differentiates interoperability standards for communication (i e. syntactic or messaging standards) and semantic interoperability standards
CEN TR 15300 Framework for Formal Modelling of Healthcare policies, ISO 10746 ODP Communication Standards Bidirectional exchange of information between two health system entities.
CEN EN 13606 EHR communication, CEN EN 13609-1: 2005 Messages for maintenance of supporting information in healthcare systems, Part 1:
Updating of coding scheme, DICOM, HL7V2. x, HL7V3 ISO 11073 Point of Care Medical Device Communications Infrastructure Standards Standards for a group of communication components
20 3. Ensuring secure government communication...20 IV. Shaping digital environments in society...22 1. Engaging in greater dialogue with social groups...
Increasing public confidence therefore involves securing communication via digital networks, protecting access, and promoting the use of simple encryption methods.
In addition, more powerful networks are required to cope with increasing communication between computers and an increasingly automated exchange of data.
in particular the new forms of communication and access to information they enable, are exploited fully for the purposes of learning and research.
this is as a result of increasing volumes of video communication and transfer, simultaneous use of digital devices in the home, digital learning and other applications,
In future, communication between cars and between cars and other devices will be enhanced thus enabling warnings to be issued about traffic jams,
As a result of the early allocation of radio frequencies to mobile communications in the 700 MHZ range a frequency range that enables wireless connections in rural areas in particular thanks to the development of digital terrestrial television (switch to DVB-T2) we can ensure that certain peripheral
frequencies will be provided for the future broadband communication of the security agencies and the Federal Armed forces in the 700 MHZ range.
Existing communication barriers between the individual stakeholders are being removed. Other measures are: zzthe establishment and expansion of research and technology programmes with high transferability to industry, for example, the areas of autonomic technology, 3d, big data, cloud computing and microelectronics;
Efficient, reliable and cost-effective communication infrastructure is as important in this context as standards for ensuring data protection, data security and interoperability.
and local authorities and support the development of user-friendly local e-government services. zzcitizens must be able to rely on straightforward, secure communication with public administration.
we are eliminating practical obstacles to Open source Software (OSS) to promote equality of opportunity. 3. Ensuring secure government communication We will maintain
we are providing a cross-departmental communication infrastructure offering highlevel security. The three cross-departmental or Federal and Länder networks (IVBB & IVBV/BVN and DOI) are being migrated fully to this infrastructure,
and companies Our aim is to protect the privacy of individuals and their communication on the Internet.
the encryption of private communication must be adopted as standard across the board. We are expanding the use of security technologies such as De-Mail. zzwe are carrying out research relating to the security of users
and to make communication patterns much more visible. zzwe will expand the expertise in the Federal office for Civil protection in the area of impact analysis of cyber attacks on critical infrastructures. zzwe will bolster international cooperation in this area, e g. with ENISA (European
and organisationally to enable a better response to changes in the types of communication and the communication behaviour of terrorists and extremists. 34 PERSONALFÜHRUNG VII.
Chris specializes in designing research programs that improve policy and practice in the area of information and communication technologies (ICTS) and international development.
including education, information and communication technologies, knowledge sharing, health, and natural resource management. Silvia spent 14 years at Canada's International Development Research Centre (IDRC) as a research project manager.
Heidi has a Master of arts in Communication, Culture, and Technology from Georgetown University. Nathalia Rodriguez Vega is an economic analyst with experience performing macroeconomic
ongoing advances in information and communication technologies (ICTS) are transforming old sectors and creating new ones.
and math. 47 This mismatch is demonstrated in surveys indicating high rates of employer dissatisfaction with the availability of skilled workers, 40 per 39 World bank, The Road Not Traveled:
and communication allows farmers to cope with and even benefit from challenges like a growing population,
and/or to instant message with a health practitioner for medical advice. 2. Facilitate patient communications:
5. 05 10 15 20 25 30 35 40 45 Extend geographic access Facilitate patient communications Improve diagnosis
infodev, 2011), 28, www. infodev. org/en/Publication. 1076. html. 81 World bank, Information and Communications for Development 2012 Maximizing Mobile,(Washington, D c.:
such as paid employees. 85 84 World bank, Information and Communications for Development 2012: Maximizing Mobile, 75.85 Crowdsourcing, Wikipedia, https://en. wikipedia. org/wiki/Crowdsourcing, accessed on December 3, 2012.
In Egypt, for example, the Ministry of Communications and Information technology has held a contest to promote the development of accessibility mobile phone apps and other software applications, with the most recent 97 In the United states, for example,
and retrieving information 2. Communication 2. 1 Interacting through technologies 2. 2 Sharing information and content 2. 3 Engaging in online citizenship 2. 4 Collaborating through digital channels 2. 5 Netiquette 2. 6 Managing digital identity 3. Content
communication and collaboration. The following chapter shows that many of these soft skills are also essential for entrepreneurs.
Innovative ICT solutions for youth employment 38 Important skills for digital entrepreneurs In addition, digital entrepreneurs also require skills in a variety of areas related to business communications, customer relation management
common financial documents expense tracking cash flow analysis financial accounting Communications: email (and managing mailing lists) presentations virtual collaboration Research:
and it is expected that start-ups will continue to 137 World bank, Information and Communications for Development 2012:
www. intel. com/content/www/us/en/education/k12/intel-learn. html. 146 World bank, Information and Communications for Development 2012:
The African Virtual university is a Pan African Intergovernmental Organization created with the mandate to increase access to quality higher education and training through the innovative use of information communication technologies.
infodev, Information and Communication Technology for Education in India and South Asia,"(Infodev. org, June 4, 2010), www. infodev. org/en/Publication. 876. html. 181
, Information and Communication Technology for Education in India and South Asia; OECD, OECD Science, Technology and Industry Outlook 2012: 486;
these new opportunities require one or more of several other abilities in such areas as information seeking, communication, collaboration, content production, multimedia creation, web design, security and privacy
Becoming a successful entrepreneur requires business skills as well, such as operations and management, finance, marketing, communications, research,
Information and Communication Technology for Education in India and South Asia: Afghanistan Country Report. Infodev. org, June 4, 2010. www. infodev. org/en/Publication. 876. html. Innovation Centre for Digital Education. www. tiigrihype. ee/en.
Information and Communications for Development 2012: Maximizing Mobile. Washington, D c.:The World bank, 2012. http://go. worldbank. org/0j2ctqtyp0.
These new communication technology development projects attract growing attention of governments and international funding bodies.
and DSI uses information and communication networks to do so. The idea behind it is that web platforms
With Digital Social Innovation (DSI) there is a new communication technology component, namely to set up Internet platforms and digital information processing tools to promote those value-generating collaborations
Retrieved on 15th march 2014 from http://www. imanet. org/PDFS/Public/SF/2011 10/10 2011 epstein. pdf European commission,(2010), Communication from the commission to the European parliament, the council,
'http://ec. europa. eu/digital-agenda/en/collective-awareness-platforms-sustainability-and-social-innovation This is the definition used as a policy instrument by the EC in the ICT (Information and Communication Technology
In both cases an effective engagement and communication strategy, the topic of the next chapter, is crucial
and also 16 includes efforts for improving the communication and exchange between science and citizens,
Spain GRASS COMMONS-Colorado, USA 27 GREEN ENERGY OPTIONS LTD-Hardwick, UK HW COMMUNICATIONS-UK I-GENIUS, WORLD COMMUNITY OF SOCIAL ENTREPRENEURS
It provides structure to improve the efficiency of specific communication tasks like brainstorming and proposals. 24.
By allowing new forms of communication, collective memory and algorithmically mediated attention, the Internet forms a natural digital substrate for collective intelligence.
and the Chaos Communication Camp, an international meeting of hackers that takes place every four years,
freedom of information, human rights and communication. Supporting the principles of the hacker ethic, the club also fights for free access to computers and technological infrastructure for everybody.
and allows for more open and rapid communication between teachers and students. For instance, The Open university, based in the United kingdom,
or with the centralised data system using standard communications. The open sensor network connects the sensor with the data repository where the information is processed and stored
TOR also enables software developers to create new communication tools with built-in privacy features and provides the foundation for a range of applications that allow organisations
and Technology that are coordinating research on ICT for society in different domains, such as climate change, sustainable energy and communication technology itself.
and making use of strong communications and engagement strategies. One example of this is the Seoul Innovation Bureau
Chaos Communication Camp), and co-working spaces are a few examples. In addition to exploring the role of labs run by government
Secondly, beyond general events, the DSI strategy requires a communication strategy. This should include the use of social networking platforms, independent media and other news applications.
For that reason, the forthcoming Communication"Towards Social Investment for Growth and Cohesion-including implementing the European Social F und 2014-2020"(Social Investment Package SIP) emphasizes the importance embedding social policy innovation in policy making
bureaucracy, communication difficulties as a result of a cultural and linguistic diversity and the need to promote immigrant participation in decision-making.
setting up communication structures; informing the population and administration; organising offers of cultural activities; promoting the local economy;
It enhances innovation and economic development strategies in a concrete way. 51 See also the proposals of the"Towards a job-rich recovery"communication and accompanying staff working papers:
Advisors work with management and staff combining strategic advice with social innovation (improving communication, raising personnel involvement etc.
Communication processes and information flows between and within teams have also been revised. As a result, participants have expressed that their autonomy
and culture, health and consumption, communication or technology. The services that have been involved most in this matter from the beginning (Employment and Social affairs, Enterprise, Regional Policy, Agriculture,
27 The Social Business Initiative was launched with a Communication on corporate social responsibility and a revision of the Transparency Directive as a package to increase trust:‘
Communication technologies create very large and open spaces for the self-organisation and mobilisation of society
This was followed by a Communication on GDP and Beyond Measuring progress in a changing world,
The Commission's Communication on the Single Market Act II56 highlighted the need to develop methods for measuring the social and economic benefits generated by social enterprises in the implementation of the Eusef57 and the programme for Employment and Social Innovation (Easi.
In EU policymaking, this has recently become apparent in initiatives like the Communication on the social dimension of the EMU
Advisers work with management and staff combining strategic advice with social innovation (improving communication, raising personnel involvement, etc.
setting up communication structures; informing the population and administration; organising offers of cultural activities; promoting the local economy;
and new forms of communication will be necessary. What will social enterprise look like in Europe by 2020?
Finally, the growing role of information and communication technologies (ICT) in social innovation should be incorporated better in the way we understand
and the energy and resource-efficient Europe roadmaps) 97 and a recent Communication A policy framework for climate and energy in the period from 2020 to 2030.98 The relevant issues for social innovation in the implementation
as well as standard setting, streamlining legislation, the Communication on encouraging entrepreneurship throughout the EU100 or the COSME (Competitiveness and SMES) programme, 101
This aspect has been developed in the Communication Rethinking Education-Investing in skills for better socioeconomic outcomes,
Communication and awareness raising about ongoing social innovation A high-level steering committee 'which will provide advice and guidance on developing actions.
which represented EUR 7. 000 billion in 2009.112 See 1. 4. 113 Communication Europe 2020 Flagship Initiative Innovation Union-COM (2010) 546,6. 10.2010.114
Communication Single Market Act: Twelve levers to boost growth and strengthen confidence: Working together to create new growth-COM (2011) 206/4, 13.4.2011.115 Communication Single Market Act II Together for new growth-COM (2012) 573,3. 10.2012.116 Communication
Towards a job-rich recovery-COM (2012) 173,18. 4. 2012.117 Communication Social Business Initiative-COM (2011) 682 25.10.2011.68 S O C i a L
I N N O V A t I O N A d E C a D E O F C H A n G E s The Single Market Act
I therefore announced a Communication, the Social Business Initiative (SBI), 118 which was adopted by the Commission on 25 october 2011.
In the Single Market Act II, the Commission also committed to developing a methodology to measure the socioeconomic benefits created by social enterprises. 118 Communication Social Business Initiative-COM (2011) 682,25. 10.2011.119 More information
The SIP Communication urges Member States to pursue active and enabling policies oriented towards social investment
such as Social Impact Bonds (SIBS) and (iv) to provide support services for social policy experimentation in the EU (communication, training tools,
the new generation of ESF funds will support the implementation of the policy orientations set out in the Social Investment Package Communication,
This will, inter alia, inform the Commission's follow-up work to the Communication Unleashing the potential of Crowdfunding in the European Union141. 2. 4. 5. Innovation for a Sustainable Future The Eco-innovation Action Plan (Ecoap) The Eco
New information and communication technologies are one way to help to achieve this; another is experimentation with new institutional models based on social innovation.
and have developed Action Plans, in line with the Commission Communication of Febru P A r T I I M A i N d E V E L O P m E N t
This objective and the general EIP conception were established in the Commission Communication of 29 february 2012
This includes applied innovation, better planning, a more participatory approach, higher energy efficiency, better transport solutions, intelligent use of Information and Communication Technologies (ICT),
/coop-communication-en en. pdf. 164 http://ec. europa. eu/enterprise/newsroom/cf/itemdetail. cfm? item id=5876 to celebrate the UN 2012 International Year of Cooperatives in Brussels in April 2012 and in Nicosia in September 2012.165 http://ec. europa. eu/enterprise/policies/sme
The European commission adopted a Communication Unleashing the potential of Crowdfunding in the European Union179 on 27 march 2014.
This Communication sets out the policy approach of the Commission to crowdfunding and a set of measures to promote the growth of this form of finance,
and how to implement workplace innovation in an organisation. 3. 3. 2. 6. Multi-stakeholder platform for corporate social responsibility In October 2011 the European commission published a Communication on Corporate Social Responsibility
It is supported by a number of recent policy documents including the Communication Rethinking education: investing in skills for better socioeconomic outcomes which focuses on delivering skills for employment,
the communication, the Council conclusions and upcoming European quality framework on Early childhood education and care to empower children from an early age to improve their chances in life;
and the use of renewable energy in everyday life, exchanging local experiences and defining common communication and participatory strategies.
which a communication is planned for February 2014. It will be accompanied by a policy report containing all the conclusions of the debate with the citizens.
DG Human resources and DG Communication jointly hosted an Internal Communication & Staff Engagement seminar‘The Commission's vision, values and purposes'with 160 participants from all across the Commission.
Three Directors-General, 40 senior managers and representatives of 4 key networks (internal communication, external communication, strategic planning and programming, HR), came together around our shared purpose
Director-General for Communication, opened the day. If you want to communicate on the big challenges facing Europe,
In fact it makes sense to see policy work, communication, civil society dialogue and education as part of the move to create a better European reality.
and beyond Europe for Citizens Two consultations in 2010 and 2011 (each with 120 stakeholders) on the future Europe for Citizens Programme allowed the team in charge (in DG Communication) to collect the key elements of the next
the EU Fundamental Rights Agency, DG Communication's Europe for Citizens team and the Anne Frank House held a conference on the Holocaust and Human rights Education in Amsterdam.
that there are agreed protocols and channels of communication with the Institutions, and agreed upon obligations on both sides.
and the open data movement. 3. Broad communication with the general public and citizens, reach out
helped by broadband, mobile and other means of communication. Blurred boundaries between production and consumption.
E-Communications Strategy.''Unpublished. 8. Mccardle, H. 2008)‘ The case of the sneaky wiki.''Unpublished. 9. Boal, A. 1998)‘ Legislative Theatre:
A network and communications model to develop what we refer to as the venture's‘relational capital'.
The project is based on the communication principles of various social groups found in nature such as ants, bees, geese,
However, we suggest that in a distributed economy a different conception of scale is needed, one that focuses on economies of information and communication,
and combinations of professional and mutual support (such as the digital spine for communication and service delivery in rural Maine).
the combination of framing, communications techniques, and campaigning are critical: for example, using the tragedy of deaths of older people from heat waves to advance radical change in how social support is organised. 6 118 THE OPEN BOOK OF SOCIAL INNOVATION Regulatory and fiscal changes Almost every systemic
and other means of communication. Blurred boundaries between production and consumption. An emphasis on collaboration and on repeated interactions, care and maintenance rather than one-off consumption.
or‘blended value'measures and‘social return on investment'measures used for stakeholder communications (for more information on metrics see methods 208-229). 426) Effective philanthropy methods,
Communication is essential at this stage. Social innovators need to capture the imagination of a community of supporters through the combination of contagious courage and pragmatic persistence.
where free communication is inhibited, or where there are no independent sources of money. Generally, social innovation is much more likely to happen
Innovation in these ecosystems is supported usually by new developments in information and communication technologies. The resources
Some focus on a particular technology such as mobile communications others focus on a particular industrial sector, others focus on groups of services to local citizens.
certification, communication and promotion, project development, and 32 learning and education activities are only a few examples.
a company that runs a communications platform by the same name82 for citizens to report non-emergency issues,
What's more, communication with the crowd is not easy for the organisation aiming to reach out to a group of people it does not know very well.
Because reputation from a marketing/image point of view also matters, political incentives in terms of communication, diffusion and knowledge sharing are important as well.
In a recent communication, the Government of Pakistan described its motivations to become part of the Open Government Partnership
as Zoe Romano (Arduino communication manager and head of wearable Unit) showed, has a diverse range of applications from running more efficient cement plants (to reduce energy consumption),
2013 Deloitte Belgium Tomorrow's connected vehicle will become a node on the mobile communications highway capable of connecting drivers with friends,
analytics to detect part failures in advance Intelligent in-vehicle transactions E-wallet integration allowing for voice-enabled in-vehicle transactions Vehicle to infrastructure (V2i) Communication between vehicle
and infrastructure to dynamically reroute Integrated parking finder NAVI integrated parking spot identifier Vehicle to Vehicle awareness (V2v) V2v awareness to prevent accidents Near field transactions Near field communications
New revenue opportunities Partnerships European ecall initiative Personalisation options Regulation App developers Distracted driving Communications industry A world of opportunities 2013 Deloitte
London School of economics and Political science Department of Media and Communications http://www. lse. ac. uk p. dini@lse. ac. uk Andrea Nicolai T6 http
and communication technologies (ICTS) that help in the achievement of the challenges identified by the objectives of the Council of Lisbon (higher growth,
communication and representation dimensions in one single research domain. This approach, applied to social and economic processes and their digital representation, is consistent with the changes in the production processes brought by networks of users/producers (Benkler, 2006),
and communication theory brought to a revolution in the studies of human behaviour, interaction, and communications, led by the Palo alto school (Watzlawick et al.,
967; Bateson, 972. We do not know whether the DBE research effort will lead to a new science of the interaction and communications between economic and digital actors.
For a new science similar to the development of the general systems theory (Bertalanffy, 969), the path still has to be forged. 2
Public and private information and communication technologies contributed nearly 50%of EU productivity growth between 2000 and 2004 (EC, 2007;
and entrepreneurship2. facilitate the take-up of electronic business3. contribute to providing Information and Communication Technology (ICT) skills.
The faster and more pervasive communications enabled by the technology reinforced the already existing trend from a material economy based on manufacturing toward a service economy based on knowledge production and distributed value chains.
in information and communication technologies often a group of applications complementing a specific product or platform is considered to form a digital ecosystem 8;
Knowledge is received not passively either through the senses or by way of communication, but is built actively up by the cognising subject.
and has been used to explain human communication and social systems impacting on sociology, psychotherapy, management, anthropology, organisational science, and law.
It is therefore important()to acknowledge the emergence of power relationships and hierarchies as a direct consequence of the mediation of social interactions by language and communications;
Knowledge Identity Communication & Collaboration Tools Network Fig. 4 Flow of innovation through community to sustain open knowledge productio 23 Benkler, Y (2004.
European commission (200 a). Communication from the Commission: Helping SMES to go digital. COM (200) 36 final. 200,3 March.
Communication from the Commission, COM (2003) 729. The EU Economy: 2003 Review. European commission (2004. Communication from the Commission, COM (2004). 480-3. 07. 2004european Commission, DG-INFSO (2005a),
What is an European Digital Ecosystem? Policy Priorities and Goals, internal report, Bruxelles, February 2006. http://www. digital-ecosystems. org/doc/fp7-de-shortintro. pdf last visit/6/2007european
Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies, and Paradoxes, New york: Norton. Wilkins, J S (998.
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