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however, the politicians consider information and communication technologies, biotechnologies, nanotechnologies and applications related to health as the most promising Introduction xvii areas.
In a single lifetime, people have seen remarkable advances in medicine, transport, communication and other technologies,
but also represents a huge global market facilitated by communication technology, e-business and transportation means. The Google business model based on advertisements generates intellectual and visual pollution
and English became the world communication language. It would be fairer if everyone learns a new common language instead of privileging one's mother tongue.
Esperanto was created by Ludwik Lazarus Zamenhof in 1873 ZAM 87 with the aim to provide a world communication language that everybody has to learn as a second language.
Information and communication technologies (ICTS intelligent traveling and local 6 The Innovation Biosphere development may reduce the number of planes,
and become clever in communication in order to become leaders. People share their knowledge through Wikipedia, blogs and social networks.
and Communication Technologies (ICTS) enable us to see the connections between seemingly disparate issues, like transport and energy or health and economic growth,
In space, satellites extend the communication facilities On earth. But since the launch of the Soviet Sputnik I in 1957, over 4, 500 spacecrafts have been hurled from the Earth's surface, nearly half
machine to machine-machine (M2m) communication and Internet-enabled innovation. We could hope for a disruptive innovation, for example biometrics instead of logging and password,
as well as online games, have a strong impact on the culture of communication and behaviors teenagers become addicted
Miniaturization and availability of high-performance communication 8 http://ec. europa. eu/programmes/horizon2020/./22 The Innovation Biosphere services (ISDN, digitalization of networks and Minitel at home) influenced the emergence of innovative systems-oriented communication and exchange inside the housing and outwardly thereof.
An effort to bring more comfort, security and usability in housing management has guided the early days of home automation.
Health care practices are supported now by electronic processes and communication (ehealth. Many hospitals have constructed a knowledge-flow connecting patients, doctors and other stakeholders based on patients information and their treatments,
as foreboding, intuition, communication and action at distance or energy feeling and transmission. Today, if someone has a capacity that science has discovered not yet
The ICT offers a very good quality of videoconferencing and other distance communication tools, but paradoxically, it has decreased not the business travels.
Technologyempowered communication, television (TV), cinema, video games, writing and creation of other cultural assets changed the need for skills.
shared and applied through information and communication technology (ICT) and intelligent and creative technology (another meaning of ICT).
of smart communication, audaciousness and other capacities shown in Table 2. 1 are essential to establish
The role of politicians is enhanced by a two-way communication with others participants; it helps them to define an appropriate policy leveraging the efforts of all.
and using more ICT for it, such as machine to machine-machine communication, visualization, optimization and decision support.
hunter Risk taker Communication Manager image Image and links maker Corporate Social Responsibility Manager Image, environmental impact, recycling
Communication plays an important role in amplifying innovation effect. Most people act in push mode they talk about themselves instead of listening more to others.
This communication is practiced mostly in professional social networks used to evaluate the person who talks instead of creating synergies
information and communication society; innovative, inclusive and adaptive societies; freedom and security of Europe, its citizens and its residents.
This bidirectional communication is vital to successfully face the current challenges. Removing administrative barriers by involving citizens
Their experiments cover the various aspects of smart cities and the applications of information and communication technology (ICT) for lighting and water management
and Communication at Stanford university, has the ambition of disrupting unemployment. They try to find a solution for the intersectoral problem of unemployement.
There is also the need for a common language facilitating communication between innovation and social/labor experts.
while Hughes contributed communications and satellite technology and automotive electronics. Their offer relies on CDMA6 mobile phone voice and data communication, primarily via Verizon Wireless in the United states and Bell Mobility in Canada,
enabled by technological capabilities entailing wireless telephony, satellite communication, vehicle integration systems and internal sensors,
science (medicine), communication and tourism can be empowered by ICT in a sustainable manner by following some innovative methods for developing e-service.
if it facilitates communication between teachers and learners. The University of Reunion Island Living Lab for Teaching and Learning (UR.
The communication between the Alliance members includes annual or biannual meetings of the community usually hosted by one or several FCS, collaboration between FCS on joint projects and informal communication between the community members.
Finally, Futur Centers can be defined as special working environments helping participants to break out patterns and routines, see issues from 10 http://cordis. europa. eu/project/rcn/80168 en. html. 11 http://www. fc-alliance. net. 146 The Innovation Biosphere multiple perspectives
Briefly, there are common bases for communication between plants and insects (and humans, in part) the range of plants'colors corresponds to the range of insects'visual ability.
and communication at all levels of biological organization, from genetics to molecules, cells and ecological communities MAN 13.
action-based domains for cell-to-cell communication, Trends in Plant Science, vol. 10, no. 3, pp. 106 111,2005.
Communications of the Association for Computing Machinery (ACM), vol. 56, no. 7, pp 37 39,2013, available at http://cacm. acm. org/.
The evolution of technology, communication and cognition towards the future of human computer interaction, Ambient Intelligence, Emerging Communication, IOS Press, vol. 6, available at http://www. neurovr. org/emerging
SHE 14 SHEMET S.,Personal communication, 2014. SLA 12 SLAT B.,How the oceans can clean themselves TEDXDELFT, available at https://www. youtube. com/watch?
Communications of the Association for Information systems, 34 (1), 151 167. vom Brocke, J.,Petry, M,
relations Procurement Service fulfillment Compensation Invoicing Product data management Service provisioning Component fabrication IT service management Product design & development Shipping Corporate communications Knowledge management
Communications of the Association for Information systems, 16 (1), 1 25. Osterwalder, A.,Pigneur, Y.,Bernarda, G,
Communications of the Association for Information systems, 34 (1), 151 167. vom Brocke, J.,Schmiedel, T.,Recker, J.,Trkman, P.,Mertens, W,
and Borgatti (2014) define SM as information technologies that support interpersonal communication and collaboration using Internet-based platforms.
SM, especially web-based, represent a communication tool of choice for many organizations the powerful
and cost-effective means of communication can foster digital innovation to reach previously unknown proportions (Hawn, 2009).
Any form of communication and collaboration entails knowledge sharing and brings with it a series of potential risks (Trkman & Desouza, 2012).
which enable communication and collaboration among all employees by providing job-specific tools and applications on the intranet IBM-News, 2006).
SM provide a common platform for communication and collaboration. Even more, SM encompass tools to connect,
either to facilitate communication or to distribute process execution onto customers. An example of the former is the airline company TAP,
Incorporating SM into BPM provides flexibility by enabling communication and collaboration among a widespread net of employees and external stakeholders.
Using and integrating modes of communication on campus. Information, Communication and Society, 10 (5), 671 693.
and implemented with the aims of taking maximum advantage of the new customer channel (the Smartphone) and its communication capabilities.
IEEE Communications Magazine, 48,140 150. Malcolm, G. 2000. The tipping point: How little things can make a big difference.
or be tagged using Radio-Frequency Identification (RFID), Near Field Communication (NFC), etc. Theinternet of Locations (Iol:
For example, due to communication errors, some values may be less reliable than usual. Note that uncertainty is different from imprecision.
Communications of the ACM, 54 (4), 86 96. Dreiling, A, . & Recker, J. 2013). Towards a theoretical framework for organizational innovation.
Communications of the Association for Information systems, 34 (7), 151 168. Evidence-Based Business Process Management:
Facilitating cross-functional thinking will in return lead to increased employee communication and collaboration. Moreover, a process map is used as a foundation for the subsequent detailed modeling.
Common practices to improve LOS rely on workshops, company-wide presentations, e-mail communication, and goal-based performance assessment (Boswell et al.,
BPMN, BPQL) to facilitate the integration of applications and communication between integrated organizations, and process-aware information systems (e g. a BPM suite) to allow business people to model,
The categorization is a two-dimensional matrix with six communication questions in the columns and five stakeholder perspectives in the rows, resulting in 36 categories. 264 A. Van Looy The six communication questions are:(
1) what (data),(2) how (function or process),(3) where (network),(4) who (people),(5) when (time),
plays an essential role in digital innovations by maintaining communication and collaboration between process participants, customers and other external stakeholders,
MS PROJECT) or communication (e g. Skype. Also the ability to interpret and use the technical process output metrics may facilitate the mentioned strategic alignment,
It is essential to establish structured and goal-directed communication and collaboration (Spanyi, 2010; Spender & Kessler, 1995) by defining communication flows which are presented in Fig. 4. FAR+uses five core communication flows,
which are explained from a bottomup perspective, starting with the operational communication flows: Fig. 2 Illustrative overview of FAR+roles Driving Process Innovation:
The Application of a Role-Based Governance Model...279 Process Coordination: To ensure the cross-unit execution of a process instance,
Fig. 3 Different setups for assignment of process manager role Fig. 4 Communication flows of FAR+280 J. Kettenbohrer et al.
For the implementation of the communication flows, a cascaded meeting structure is suggested. This structure is designed according to the different phases of a process lifecycle (Dumas et al.
but structured coordination and communication flows are essential. Table 2 presents the application of the communication flows in our exemplary process.
The specific implementation of these communication flows by a meeting structure according to the process (improvement) lifecycle is described in Fig. 5. Only Process Coordination is integrated not into the lifecycle view due to its unstructured characteristic (i e.
on-demand meetings. In our example the cycle starts by checking the current process to identify ideas for process improvement as a basis for Process Operation.
including communication of process changes, training of process participants, execution of process, and process performance.
resource responsibles of employees perform core roles of the process Table 2 Overview of FAR+communication flows Process coordination On demand communication between process manager and resource responsible No structured
Fig. 5 Communication flows implemented according to process lifecycle cycle Driving Process Innovation: The Application of a Role-Based Governance Model...
Interviews with process participants which were conducted in the context of our research project indicate an improved communication and an accelerated process improvement procedure due to the governance concept.
FAR+provides regular and structured communication whereby cross-domain knowledge as well as trust and respect can be fostered (Wagner & Weitzel, 2012).
Furthermore, process improvement is connected closely to corporate strategy by the‘process strategy'and‘strategy review'communication flows, enabling top management support (Mu nstermann, Mo derer,
With its corresponding roles and communication flows, it supports process operations as well as process improvement and innovation.
, Communications of the AIS, Information systems Journal, and Business Process Management Journal) and was presented on international conferences (e g.
In 2004, he obtained an additional BSC in Communications-Pedagogics, Stockholm University. Between 1999 and 2011, Mr Ohlsson worked with business development at companies like SAP, Aptus Consulting,
9 Communication flows, 279 285 Competitiveness, 4, 5, 7, 12,17, 19,27, 242 Compliance, 5, 14,23, 38,40, 107,124, 147,150, 180,247 257,300
124 Internet of things (Iot), 3, 7, 20,27, 106 Interpersonal communication, 60 JJOB-to-be done (JTBD), 40,41, 45 KKITCOM, 248,252 257 LLAYER, 24,78, 79,83
Humanities/social sciences, media, design, service innovation Information and communication Micro, nano and optical technologies New Materials and chemistry Production and engineering Transportation and mobility TOTAL
Modern ways of communication, particularly structured by the internet, have made communication much easier, but nothing beats faceto-face interaction when it comes to the development and implementation of projects,
in particular if problems have to be solved. Personal interaction matters in this regard as it contributes to the building of trust between project partners,
Production & engineering Information & communication 0 25 50 75 100 150 125 Percentage of median value(%)31 1. 4 EXCELLENT CLUSTER MANAGEMENT ORGANIZATIONS
-biotech) Health and medical science Humanities/social sciences, media, design, service innovation Information and communication Micro, nano and optical technologies New Materials and chemistry Production and engineering
Communication of the Cluster Organisation Cluster organisation's web presence ACHIEVEMENTS, RECOGNITION Recognition of the Cluster in Publications, Press, Media Success Stories Customer and Cluster Participants'Satisfaction
of Cluster Management Focus of the Cluster Strategy Activities and Services of the Cluster Management Performance of the Cluster Management Working groups Communication of the Cluster Organisation Cluster organisation's web presence
They cover topics such as sustainable financing, innovation management, quality management, IPR, internationalization, communication and services.
Figure 4. Dynamics of the use of IT in Romanian SMES in 2004/2005 2010/2011 Information technology is used in Romanian SMES mainly for communication purposes,
shows that there was a change of priorities in the utilization of these means of communication.
A shift towards a more intense use of IT for facilitating communication and activities within the company, took place over the period,
but also as potentially improved internal communication and business mechanisms within the company. Table 6. The use of Internet/Intranet in SMES from Romania in 2004/2005 2010/2011 The purposes of using the Internet/Intranet 2004/2005 2005/2006 2006/2007
2007/2008 2008/2009 2009/2010 2010/2011 Facilitating communication within the firm 29.61%27.87%28.52%28.50%44.04%38.79%65.21%Transactions
2011). 0 10 20 30 40 50 60 70 80 Facilitation of communication within the firm Transactions, contracts, payments Obtaining information about the business environment Communicating with suppliers,
The use and the integration of the new IT technologies in the current activities of SMES, ensures the development of communication, promotion, advertising,
and their applications in life sciences, communications, power electronics and other industries. FUSION is an ongoing all-island network managed by Intertradeireland
and transport and communications have improved. Cross-national trade and investment have increased therefore, escalating competition and specialisation.
and new ventures are active in breakthrough innovation in sectors such as biotechnology and information and communication technologies.
healthcare, computers, software, communications, banking, insurance and consumer packaged goods. Although it is circumstantial evidence, the‘buzz'surrounding open innovation also provides an indication of its increasing importance.
focusing on the technical skills for invention as well as the softer communication and business skills needed to succeed in open environments;
oitemid=290 Lichtenthaler, U. 2011)‘ Is open innovation a field of study or a communication barrier to theory development?
with clear marketing and communications material for participants aimed at providing a more streamlined delivery mechanism,
and the recommendations provided by Grant Communications 68 6. 3 Programme Rationale Over the past fifteen years there has been significant investment in increasing the levels and intensity of research,
and communications. 0 100 200 300 400 500 600 700 800 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
and delivery style of the trainers/mentors Effectiveness of communication between Enterprise Ireland, PA and participants Suggestions for improvements in the programme Ideas from best practice from other Enterprise Development Programmes in Ireland and overseas Unexpected benefits from the programme Future plans of the participants Impact
Cross-disciplinary and cross-industry communication around specific projects released energy and creativity among the partners involved.
therefore how to change its business model to benefit from this promising technology in a different way. 5. Open innovation also means openness in communication and in reporting among the innovation partners.
when innovation networks are the locus of innovation. 76 5. Open innovation also means openness in communication and in reporting among innovation partners.
and future of the concept, Communications of the Association for Information systems, Vol. 16,1-25-25; Shafer, M. S.,Smith, H. J. and Linder, J. C. 2005), The power of business models, Business Horizons, 48 (3), 199-207.
origins, present and future of the concept, Communications of the Association for Information systems. Chapter 4 98 29 Chesbrough, H. 2007), Why companies should have open business models, MIT Sloan Management Review, Winter 2007,48, 2, 22-28;
and skill development programmes. 2. Build ICT skills at secondary level as per the Oireachtas report on Information Communication Technology (ICT) Skills Demand in Ireland (2012) recommendations
The emergence of digital mobile systems (GSM) and open systems in computing and communications created an environment where even small companies could make an impact in world markets such as banking
Ireland's universities in the 80s had many innovative programmes in computing and communications, which were very current with trends in the industry.
Their goal is to act as a communications center for the many aspects of startup activity happening in Ireland.
However, awareness of and communication about events is not good enough. 24. Introduce an online business matchmaking service to help connect those with business ideas with potential cofounders. 25.
communication and marketing about this extremely beneficial plan must be improved. A single point of contact should be made available to assist entrepreneurs in accessing this plan.
The State Bodies Group chaired by the Department of Finance is currently developing proposals for further targeted communications/marketing of financial supports to SMES.
and skill development programmes. 2. Build ICT skills at secondary level as per the Oireachtas report on Information Communication Technology (ICT) Skills Demand in Ireland (2012) recommendations
and Innovation (2012) A review of the Information Communication Technology (ICT) skills demand in Ireland.
The platform facilitates greater communication and connectivity to help the network's members exploit opportunities.
, Food and the Marine DAHG Department of Arts, Heritage and the Gaeltacht DCENR Department of Communications, Energy and Natural resources DECLG Department of Environment, Community and Local government DES Department of education and Skills
Globalization Unleashed Globalization of R&d has accelerated in the past decade through a combination of R&d funding growth in emerging economies, off-shoring and outsourcing of a portion of western R&d, improved communications and the need for larger-scale
INDUSTRY BREAKOUT INFORMATION & COMMUNICATION TECHNOLOGIES Summary The information and communications technologies (ICT) industry, and the significant level of R&d that supports it, is driven by constant change in consumer preferences,
Internal R&d and technological integration in materials, electronics and communication and surveillance technologies within both civilian and defense aerospace, is partially offsetting reduced government funding by creating more efficient, cost-effective capabilities.
instrumentation and communication suppliers, and other firms engaged in defense and homeland securityrelated activities. Firms in this industry typically maintain close R&d ties with the U s. DOD, through collaboration and contract research.
Growth in the deployment of UAVS, primarily (but not exclusively) from increasing military demands, is driving R&d related to structures, materials, electronics and communication and surveillance technologies.
S. Agriculture & Food Prod#2#3 Military Aerospace Energy Technology Information & Communications#4 Commercial Aerospace & Non-Automotive Transport Motor vehicles Composite
Commercial Aerospace & Non-Automotive Transport Military Aerospace Composite/Nano/Advanced Materials Healthcare & Life science Information & Communications Instruments & Electronics#1#2 Energy
& Communications Motor vehicles Information & Communications Instruments & Electronics#2#3 Composite/Nano/Advanced Materials Environ
4. 2 Communications Raising awareness amongst SMES and Entrepreneurs of supports 64 4. 3 Engagement with International Funding Institutions 65 2 4. 4 The LEOS Network Enterprise Capacity Building 66 4
In November 2014, the Minister for Communications, Energy and Natural resources published online maps that identify where commercial providers will deliver highspeed broadband access by the end of 2016.
and running the focus will continue to be on setting ambitious business targets, strengthened customer service and improved communications and promotion of LEO supports,
D/Finance) 4. 2 Communications Raising awareness amongst SMES and Entrepreneurs of supports Raising awareness amongst SMES and entrepreneurs of the range of state funded supports that are available remains
As such we will ensure a continued emphasis on implementing a comprehensive and integrated communications strategy involving the widest possible range of stakeholders in both the public and private sectors.
and Work with other agencies and representative bodies to develop tailored audiencefocused information material. 2015 ACTION PLAN FOR JOBS 65 It is evident that effective communications need to be integrated from the outset into the various policy
Equally, an effective communications strategy should also function as a mechanism for harnessing the views and experience of the SME sector in relation to
and build trust in the policy development process. 2015 Actions Raising Awareness of Supports 109 Deliver the next phase of an integrated communication strategy.
including through the regular updating of key messages on Ireland's economic progress and trade, tourism and investment strengths and their communication by Ireland's Embassy Network.
Investment Area € million Agriculture, Food & the Marine 198 Arts, Heritage & the Gaeltacht 62 Children & Youth Affairs 35 Communications, Energy & Natural resources 89
and An upward trend is evident across a range of business service costs. 2015 ACTION PLAN FOR JOBS 105 Energy efficiency The Department of Communications,
In 2014, the Minister for Communications, Energy and Natural resources published Ireland's National Energy Services Framework (NESF) which supports the rollout of energy performance contracting (EPC) to public and commercial facilities across the country.
are reflected in the 2015 Action Plan on Jobs. 2015 Actions 265 Continue the implementation of actions outlined in the Government Policy Statement on Economic Regulation in the Energy, Communications and Broadcasting sectors.
ICT, gaming, mobile communications and media. Reflecting the excellent opportunities which the design sector represents for growth and further employment,
Council of Ireland DCENR Department of Communications Energy and Natural resources DCYA Department of Children and Youth Affairs D/Defence Department of Defence DECLG Department of Environment, Community and Local government DES Department of education and Skills DFAT
Science Communication Unit, University of the West of England, Bristol. Report produced for the European commission DG Environment, February 2014.
Commission Staff Working Document Accompanying the European commission Communication‘Research and innovation as sources of renewed growth COM (2014) 339'.
Science Communication Unit, University of the West of England, Bristol. Report produced for the European commission DG Environment, February 2014.
and Communication Technologies IMF International monetary fund INSEE National Institute for Statistics and Economic Studies (France) JRC Joint Research Centre KMO Kaiser-Meyer-Olkin LIN
which compare country performance are recognised increasingly as a useful tool in policy analysis and public communication.
Facilitate communication with general public (i e. citizens, media, etc. and promote accountability. Help to construct/underpin narratives for lay and literate audiences.
and adoption of communication technologies and therefore bear equal weight in the construction of the composite?
and communication technologies HANDBOOK ON CONSTRUCTING COMPOSITE INDICATORS: METHODOLOGY AND USER GUIDE ISBN 978-92-64-04345-9-OECD 2008 95 plus an error term, accounting, for example, for the error in the sampling of firms.
Information and Communication Technologies Index (Fagerberg, 2001. The method is based on ordinal information (the Borda rule.
Saltelli A. 2002), Making best use of model valuations to compute sensitivity indices, Computer Physics Communications, 145: 280-297.
8) standard development for communication and interoperability of equipment; 1156 IEEE TRANSACTIONS ON INDUSTRY APPLICATIONS, VOL. 48, NO.
informing end users of all required pricing parameters. 9) Communications: The intelligent functioning of the smart grid depends on the capability to support a communication layer in tandem with an energy delivery layer in the grid. 10) Fault tolerance/self-healing:
A key issue is a built-in ability to minimize the propagation of failures and resilience against such local failures.
This capability should be incorporated with monitoring, communication, and reconfiguration features of power electronics systems. Additionally, power electronics interfaces must be configured to avoid nuisance trips.
The two-way communication ability of smart meters allows the transmission of delivered and generated energy data along with actionable commands to customers.
Threshold voltage events can trigger communication with utilities for providing alerts to disturbances prior to customer equipment failure or discomfort.
The International Electrotechnical Commission (IEC) 61850 Standard (Communication Networks and Systems in Substations) provides authoritative information relevant to the design of substation automation 33.
Reconfiguring the system in islanded mode may require hitherto unknown rate and amount of data exchange, two-way communication links,
Fig. 5 shows how several communication technologies can be applied for such data, according to their characteristics.
Two-way-communication-enabled smart appliances, smart meters for control of sources, loads, and storage must be implemented in a platform that allows both digital information and electric energy to flow through a two-way smart infrastructure.
The requirements for these communication infrastructures are reliability and resilience, bandwidth, interoperability, and costs. Several communication protocols and media are currently under various stages of R&d for implementation in smart grids.
Examples include broadband over power line and power line communications which use existing power lines to transmit information;
Communication and user interfaces will be pervasive, and the integration with the new web of things will allow individual home
vol. 41, no. 1, pp. 81 92, Jan. 2011.33 Communication Networks and Systems in Substations, International Electrotechnical Committee Standard IEC 61850,2003. 34 S m
Data Sheet (TEDS) Formats, IEEE Standard 1451.4-2004, Dec. 2004.38 Q. Zou and L. Qin, Integrated communications in smart distribution grid, in Proc.
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