Synopsis: Entrepreneurship: Services:


Digital-Age transportation_ the future of mobility.pdf

Applications and automotive app stores Improved onboard diagnostics & extended vehicle life In-car data services Increased safety (V2i, V2v,)

in return for A x-year contract to use certain services Offer concierge services around the maintenance of the car Be an intermediary who manages car-sharing


DigitalBusinessEcosystems-2007.pdf

and transferred, 3 activating services and mechanisms capable of becoming more intelligent and effective over time.

formalised knowledge, services, training modules, skills, business and licencing models, laws, digital contracts...Knowledge Economy Motivation Assumptions Theories and Principles Strategies Instruments Processes Structures Development SME engagement Research Action research Multi-stakeholder processes ICT

and critical mass of available services. Such programmes should rather become focused on creating favourable environmental conditions and ecosystems of innovation:

and connects services and information over Internet links enabling networked transactions, and the distribution of all the digital‘objects'present within the infrastructure.

and processed (by computer software and/or humans), e g. software applications, services, knowledge, taxonomies, folksonomies, ontologies, descriptions of skills, reputation and trust relationships, training modules, contractual frameworks, laws.

'This economic community produces goods and services of value to customers, who themselves are members of the ecosystem.

business models, training modules, skill descriptions, digital contracts, software services, ontologies, dynamic semantic networks and taxonomies, folksonomies, tag clouds...

and services 10 Bringing these three terms together has been effective in broadening the appeal of the approach to a wide range of stakeholders from academia, industry, business, and policy-making.

and the surrounding applications and services as a digital ecosystem. 9) The Digital Ecosystem project launched by the World Economic Forum established a Digital Ecosystem community (http://www. decommunity. net/)11 and interdependent

but partly delegating that role to a number of companies that offer a range of SME networking services,

from meeting and conference space to ISP services. Four years since the emergence of the Digital Ecosystem concept, we still believe that socioeconomic growth depends on innovation,

combining an open source shared middleware infrastructure with software services, models and information that compete on the revenue models

and therefore also to the Internet and its applications/services. It was remarked by Lessig when he observed that the code is the law of cyberspace (999).

The Internet's role in innovation, based on the‘spontaneous'creation and implementation of new protocols and services, would not be possible with a different structure characterised by a centralised instead of an end-to-end and layered‘intelligence'.

The Internet was designed with no gatekeepers over new content or services. The Internet is layered based on a,

for aggregating and recommending services, for reorganising value chains, and for recommending potentially cooperating business partners.

and the software services where there is a greater probability of their use. From the organisational perspective these principles imply the need for balanced

Just considering the services or the business models, this means that in some ecosystems new services will appear,

in others the same services will be modified to be adapted to local conditions, regulations, business models, in yet others the services will disappear from lack of use.

Solutions that need to be developed on a European scale could have sector-specific implementations that can be adapted

The digital ecosystem in its evolution will acquire more services and will be able to include more mechanisms of interpretation of knowledge(‘introspection),

In other words, having embraced a holistic approach that highlights the dependence of the business models and interactions and of their formalisation into software services on their socioeconomic and cultural context,

Technology here is meant in a wider sense that encompasses the distributed infrastructure and middleware, the software services and applications, all the attendant web technologies,

and their services from their locally and socially constructed point of view, automating the generation of the software to interface to the underlying mediating technology through appropriate transformations.

the apparent willingness of profit-seeking producers of complementary goods and services to source software (Dalle 2005). 22 also express a process.

Commission, DG-INFSO (2005b) Towards Business Cases and User-oriented Services in Digital Business Ecosystems, Conclusions of the FP7 Workshop on Needs and Requirements of Regions, Bruxelles,


Digitally_Mediated_Social_Innovation_for_revised_submission (1).pdf

and digital technologies Social innovations are new solutions (products, services, models, markets, processes etc.)that simultaneously meet a social need (more effectively than existing solutions) and lead to new or improved capabilities and relationships and better use of assets and resources.


Doing-Business-Espa+¦a_2015.pdf

Other areas important to business such as an economy's proximity to large markets, the quality of its infrastructure services (other than those related to trading across borders

Formally registered companies have access to services and institutions from courts to banks as well as to new markets.

no bribes No professional fees unless services required by law Paid-in minimum capital(%of income per capita) Deposited in a bank

dated September 26, 2013, setting the maximum price for services of the private collaborating entities for 2014 (Official Gazette of the City council of Madrid N. 7015 (09/30/2013.

Plaintiff retains the services of a court enforcement officer such as a court bailiff or sheriff,


dsi-report-complete-EU.pdf

and in new services and approaches that generate social value. But much of this potential isn't yet being realized.

and the growth of digital services has resulted in an imbalance between the dramatic scale and reach of commercial Internet models and the relative weakness of alternatives,

having investigated more than 250 case studies of digital social innovation services, support organizations and activities. The report presents interim findings and conclusions and highlights next steps for the research project.

organisations like Mysociety and the Open Knowledge Foundation in the UK that are developing services like Fixmystreet allowing citizen to report city problems and CKAN,

arguably, in its infancy, with relatively few services reaching global scale. Consequently, Digital Social Innovation (DSI) is an emerging field of study,

having investigated more than 250 case studies of digital social innovation services, support organisations and activities. It presents interim findings and conclusions and highlights next steps for the research project.

including the types of technologies underpinning DSI services that combine novel technology trends such as distributed networks, knowledge co-production platforms, open data, open hardware, open content,

and in new services and approaches that generate social value. But much of this potential isn't yet being realised.

The early years of expansion of Internet-based services has generated a great economic wealth. However this growth has resulted in an imbalance between the dramatic scale

and cluster in this report-such as the sharing economy as local exchange trading systems, time banks and digital currencies, collaborative services and awareness networks that incentivise the experimentations of new models in a variety

To fully exploit the potential provided by Internet services a high-speed Internet access is required for all the citizens.

Honest competition based on open standards, protocols and formats are essential to deploy interoperability between data, devices, services and networks.

We have taken a more in depth look at 35 (see appendix 1) of what we think are the most representative and inspiring DSI organisations, projects, services and events,

In this way we made sure that we selected a good variety of services that use multiple innovative combinations of technology trends affecting different domains

what type of activities they are involved in (from research projects to delivering services or running incubators for early stage DSI start-ups).

Across the world the burgeoning field of collaborative consumption is using digital platforms to change how people share resources and exchange goods and services,

In East Africa the development of M-PESA (a mobile financial payment system born out of social innovation) has become an avenue for nine million people to gain access to secured financial exchange services.

Other interesting initiatives such as Goteo are building services around the idea of the Commons, to enable communities to access

organisations like mysociety and the Open Knowledge Foundation in the UK and the Sunlight Foundation in the US are developing services like Fixmystreet allowing citizen to report city problems and CKAN,

and sharing economy platforms like Peerby are creating new forms of relationships and services. Inspired by the open-source movement, individuals, self-organising groups,

in order to create a new generation of products and services, fostering behavioural change. For instance, platforms for collaboration have been used to solve environmental issues and incentivise sustainable behavioural changes, in the case of Safecast and Beaware,

and organisations to create public good services that were not previously in place. The work by the local government in Vienna on Open Government Data Vienna led to citizens developing a raft of innovations,

innovative companies play a big role in pioneering new practices delivering DSI services that enable users

Social enterprises, charities and foundationssome of the most well-known DSI services have been developed and delivered by not-for-profits,

it is the activity of grassroots communities that in most cases add value to DSI services by using them, from mobilising votes for e-petitions to raising finance for a local cause through crowdfunding.

and nonprofit organisations interested in partnering with government to provide better services, bring digital technology to cities,

and to carry out tests and pilot projects on products and services for urban life, which are in the pre-market stage.

This improves services to citizens and makes their city smarter, in terms of innovative and efficient infrastructure, the environment, quality of life, modern administration and engaged citizens.

and test their services with citizens in a real life environment and thus improve their competitiveness.

Naturally, the hive of DSI activity will be around actual services that enable new types of collaboration between citizens through the use of digital technologies.

As discussed previously, DSI services are being delivered by a variety of organisations from government and business, to foundations and grassroots organisations.

However, it is important to distinguish between two different types of services. The DSI map is gathering examples of services from across Europe

and globally that are using a variety of digital tools and building communities to maximise the impact of technology for social good:

Services that enable organisations to better cooperate and resource their activities: A range of services like Github and CKAN do not directly target citizens or seek citizen engagement in the service,

instead they provide invaluable open tools that help entrepreneurs, and civic hackers who are developing digital social innovations.

Services that directly target and engage a large number of citizens and end users for a variety of causes:

The majority of DSI services directly engage citizens and developers to improve their services, generate solutions,

provide feedback, or solve specific problems. 35 By providing funding and investment: Public sector bodies, large foundations and other philanthropic organisations, provide early stage funding for DSI services,

or projects that are exploring new aspects of the potential in DSI. Examples of this include the Nominet Trust's (UK) work Digital Edge, a programme

Examples Open Networks innovative combinations of network solutions and infrastructures, e g. sensor networks, free interoperable network services, open Wifi, bottom-up-broadband, distributed social networks

and digital services adopted by DSI activities such as social networking, social media, crowdsourcing, crowdfunding, big data, machine learning, 3d printing, online learning,

Possible future services based on OSN include mobile applications that support citizens using public transport by displaying real time information on arrival and departure or traffic information for car drivers.

They run multiple self-provisioned, experimental and commercial services and applications. A common entry point allows researchers to select a set of resources,

and experiment with services and protocols. This is done on real-world IP community networks that incorporate a wide variety of wired and wireless links

It then invited programmers and developers to make apps and web services based on the data,

so that services can be integrated into the City's backend system and can be reused and adopted across Europe and beyond,

new services like the Smart Citizen Kit, an Arduino based sensor kit have the opportunity to provide even more sophisticated sensor network tools to citizens,

and to the services it will provide. The Internet of things, which will guarantee access through the Internet to the physical world, to its devices and, most notably, to its services.

The emerging of an Internet of People, i e.,, a trend that includes Web 2. 0, social networks, social computing,

and services. Cloud computing as a virtualisation infrastructure that offers unique opportunities to reduce the costs of delivering services over the Internet,

thus extending this possibility to much wider classes of actors. What are we learning about the impact of digital technologies on Social Innovation?

and networks of grassroots innovators be connected into larger networks that can then provide the kinds of services around product development

many of the services we are examining in the case studies require (and enable) a more active collaboration,

The same is the case for crowd-mapping services like Crisis commons or Ushahidi platforms where it is the contribution of knowledge linked to a geographic location

and modular services and applications can be built in a dynamic and flexible way, plugging into existing and future Internet infrastructures.

and it would make sure that services deployed answer to concrete unmet local needs and demand.

increasing demand of services from their citizens, and the need to reinvent themselves in their quest to become smarter, more transparent and accountable.

This research into DSI services and activities is showing possible ways to manage the commons

and specialisation as needed to offer bespoke consultation services and products to their clients. Open source Software Not only the Arduino hardware is open;

According to Matt Holland Avaaz's Online Director, like other high-capacity web services Avaaz's hosting platform is complex

and some resources served through Amazon's cloud services. Avaaz's ability to quickly mobilise citizens to pressure relevant targets to act on crises and opportunities anywhere,

and in many senses the design and functionality of their websites, products and services might be thought of as an attempt to redesign democracy itself.

and services that are intended to put pressure on authorities to do their job properly, as well as harnessing the minds of the masses.

Social Enterprise services: Cities, countries and groups can also pay to use some of the Your Priority services.

The price of these services is contingent upon how many users they have. What are the main barriers to innovate?

Official political incorporation: importantly, official political buy in is necessary for platforms like Your Priorities and websites like Better Reykjavik to operate properly. 70 Marketing and PR:

and through this support provide a step change in how to deliver services in urban environments.

Citysdk is creating a toolkit for the development of digital services within cities. The toolkit comprises of open and interoperable digital service interfaces as well as processes, guidelines and usability standards.

and developer communities are able to work together to create new services and products using open data.

DSI network effect Through the apps and services it is developing Citysdk aim is to build smart services where user generated data make up the core activity of the service.

Bub and Europe Commons) Short description‘'A new wave of fostering innovation in cities and creating cutting edge digital services''Commons for Europe (Commons4eu) is a pan-European consortium that mirrors a similar

how can cities provide the diversity of services required in an advanced society in a scenario with limited resources and budgetary constraints,

The Commons 4 EU partner cities and organisations seek to innovate their services through technological means.

City services and authorities have had growing demands placed on them by citizens at a time when they are concurrently facing significant budgetary cuts.

Formed with the intention of exploring ideas like Smart Cities Commons4eu has sought to bring together a network of pan-European city authorities who together can explore how technology might be used to supplement how certain services are delivered in the context of the city.

and can cooperate with local stakeholders to develop community services, including local networking, voice connections and Internet access.

and removing obstacles for these networks and services. What does it do and how does this activity enhance social innovation?

run, monitor and experiment with services, protocols and applications on real-world community IP networks. This integrated platform Community-Lab will provide an open,

and removing obstacles for these networks and services. CONFINE's Community-Lab integrates and extends three existing community networks:

and decentralised systems composed of many nodes, links, content and services. Community networks expand over neighborhoods

A broad range of application services is used in these community networks, such as VOIP, content distribution, on-demand and live media streaming, instant messaging,

and decentralised systems composed of many nodes, links, content and services. They are extremely dynamic and diverse,

mixing wireless and wired links with diverse routing schemes with a diverse range of services and applications.

capacity and services provided. How is funded the organisation? CONFINE is funded a European research project funded in FP7 as a large scale Integrated Project.

A broad range of application services is used in these community networks, such as on-demand and live media streaming,

These services face enormous challenges due to the limited capacity of servers and links 93 and the structure of the network.

One interesting example of a research project by the network is Sustainable collaborative services on the digital platform:

A paper which explores a number of examples of how digital collaborative services have been used to deliver presently unmet social needs (amongst these is Hitchhikers,

According to the Centers for Medicare and Medicaid Services this is because people were using the Github repository

travel expenses and Welsh translation services. Recently, Landshare. net has decided to run a trial to test the inclusion of some‘contextual advertising'to help pay for the continued development and maintenance of its website.

Low cost access open hardware gives grassroots audience the ability to turn their ideas into products or services,

governments or campaign groups) which one might have expected to set up such services did not see any interesting possibilities in this field.

and mobile services that rely on locating a particular point within the correct country, district, county, city or region.

(which enabled the team to develop services that were much more‘radical'than might have been allowed had the government vetting process been more rigorous) were critical to mysociety first being set up.

Working out who and how to fund ongoing services can be a major challenge. Measuring Impact: It is easy to start projects without having predefined success, rendering substantive impact hard to measure.

To develop better impact metrics to gain a better understanding of how their services do

The Open Government Strategy was launched in 2011 in the city of Vienna‘to further make public e-services and PSI available for use for citizens and companies.'

'the City of Vienna offers‘a comprehensive range of e-government options',‘with about 600 official e-government web pages and a variety of administrative services available online.'

such as the location of pharmacies, kindergartens or one-way streets) and new e-services are being added and updated continuously.

They can produce inconsistent data services that leave consumers wondering when and where they can access the network,

Knowledge Unit (focusing on technological infrastructure and general architecture), Long term Project Unit (managing research and projects), Services Unit (research and development) and Operations Unit (administration.

and services to be built using the published data. It was developed originally in 2006 by the OKF to run Thedatahub. org, a public registry of open knowledge datasets.

and content are the key raw ingredients for the development of new innovative tools and services.

or develop new web services and events related to the open knowledge agenda. What are the main barriers to innovate

government organisations and others who use them to continuously develop more effective products, pharmaceuticals, services and care.

These products may include drugs, devices, equipment, insurance or medical services. Patientslikeme tells members exactly what they do

Try to make patient value drive the value of products and services in the 177 healthcare market:

Patientslikeme's fast uptake illustrates the obvious need for services of its kind. 178 179 Peerby At a glance:

everyone was offering free services, and by free they meant‘we take all your information and sell it as many times as possible',

or investigating questionable web sites and services. For more mainstream users it could mean running Tor

and avoid services that both improve their lives and drive commerce. Those of us in the technology sector

but also host their websites via its hidden services capabilities, which mean sites can only be accessed by people on the Tor network.

Tor also pointed out that hidden services aren't just used by criminals, pointing to organisa 205 tions using the technology to protect dissidents, activists,

The main services provided by Ushahidi are three free software products that enable social activism and public accountability, through crowdsourcing of information from citizen observers by mobile phones or the Internet.

There is also evidence that the volunteer geo-location services offered by the UHP core team were useful for SAR efforts,

At the heart of Ushahidi is the use of online map services to crowdsource the mapping of local information.

Consulting Services As a result of the extensive experience the organisation has gained in customising their platform for multiple purposes worldwide,

and strategic consulting services to a wide range of clients (including Al-jazeera, the World bank and the United nations.

Ushahidi has announced the development of a USSD (unstructured supplementary services data) app to reduce the time it takes to process reports


dsi-report-complete-lr.pdf

and in new services and approaches that generate social value. But much of this potential isn't yet being realized.

and the growth of digital services has resulted in an imbalance between the dramatic scale and reach of commercial Internet models and the relative weakness of alternatives,

having investigated more than 250 case studies of digital social innovation services, support organizations and activities. The report presents interim findings and conclusions and highlights next steps for the research project.

organisations like Mysociety and the Open Knowledge Foundation in the UK that are developing services like Fixmystreet allowing citizen to report city problems and CKAN,

arguably, in its infancy, with relatively few services reaching global scale. Consequently, Digital Social Innovation (DSI) is an emerging field of study,

having investigated more than 250 case studies of digital social innovation services, support organisations and activities. It presents interim findings and conclusions and highlights next steps for the research project.

including the types of technologies underpinning DSI services that combine novel technology trends such as distributed networks, knowledge co-production platforms, open data, open hardware, open content,

and in new services and approaches that generate social value. But much of this potential isn't yet being realised.

The early years of expansion of Internet-based services has generated a great economic wealth. However this growth has resulted in an imbalance between the dramatic scale

and cluster in this report-such as the sharing economy as local exchange trading systems, time banks and digital currencies, collaborative services and awareness networks that incentivise the experimentations of new models in a variety

To fully exploit the potential provided by Internet services a high-speed Internet access is required for all the citizens.

Honest competition based on open standards, protocols and formats are essential to deploy interoperability between data, devices, services and networks.

We have taken a more in depth look at 35 (see appendix 1) of what we think are the most representative and inspiring DSI organisations, projects, services and events,

In this way we made sure that we selected a good variety of services that use multiple innovative combinations of technology trends affecting different domains

what type of activities they are involved in (from research projects to delivering services or running incubators for early stage DSI start-ups).

Across the world the burgeoning field of collaborative consumption is using digital platforms to change how people share resources and exchange goods and services,

In East Africa the development of M-PESA (a mobile financial payment system born out of social innovation) has become an avenue for nine million people to gain access to secured financial exchange services.

Other interesting initiatives such as Goteo are building services around the idea of the Commons, to enable communities to access

organisations like mysociety and the Open Knowledge Foundation in the UK and the Sunlight Foundation in the US are developing services like Fixmystreet allowing citizen to report city problems and CKAN,

and sharing economy platforms like Peerby are creating new forms of relationships and services. Inspired by the open-source movement, individuals, self-organising groups,

in order to create a new generation of products and services, fostering behavioural change. For instance, platforms for collaboration have been used to solve environmental issues and incentivise sustainable behavioural changes, in the case of Safecast and Beaware,

and organisations to create public good services that were not previously in place. The work by the local government in Vienna on Open Government Data Vienna led to citizens developing a raft of innovations,

innovative companies play a big role in pioneering new practices delivering DSI services that enable users

Social enterprises, charities and foundationssome of the most well-known DSI services have been developed and delivered by not-for-profits,

it is the activity of grassroots communities that in most cases add value to DSI services by using them, from mobilising votes for e-petitions to raising finance for a local cause through crowdfunding.

and nonprofit organisations interested in partnering with government to provide better services, bring digital technology to cities,

and to carry out tests and pilot projects on products and services for urban life, which are in the pre-market stage.

This improves services to citizens and makes their city smarter, in terms of innovative and efficient infrastructure, the environment, quality of life, modern administration and engaged citizens.

and test their services with citizens in a real life environment and thus improve their competitiveness.

Naturally, the hive of DSI activity will be around actual services that enable new types of collaboration between citizens through the use of digital technologies.

As discussed previously, DSI services are being delivered by a variety of organisations from government and business, to foundations and grassroots organisations.

However, it is important to distinguish between two different types of services. The DSI map is gathering examples of services from across Europe

and globally that are using a variety of digital tools and building communities to maximise the impact of technology for social good:

Services that enable organisations to better cooperate and resource their activities: A range of services like Github and CKAN do not directly target citizens or seek citizen engagement in the service,

instead they provide invaluable open tools that help entrepreneurs, and civic hackers who are developing digital social innovations.

Services that directly target and engage a large number of citizens and end users for a variety of causes:

The majority of DSI services directly engage citizens and developers to improve their services, generate solutions,

provide feedback, or solve specific problems. 35 By providing funding and investment: Public sector bodies, large foundations and other philanthropic organisations, provide early stage funding for DSI services,

or projects that are exploring new aspects of the potential in DSI. Examples of this include the Nominet Trust's (UK) work Digital Edge, a programme

Examples Open Networks innovative combinations of network solutions and infrastructures, e g. sensor networks, free interoperable network services, open Wifi, bottom-up-broadband, distributed social networks

and digital services adopted by DSI activities such as social networking, social media, crowdsourcing, crowdfunding, big data, machine learning, 3d printing, online learning,

Possible future services based on OSN include mobile applications that support citizens using public transport by displaying real time information on arrival and departure or traffic information for car drivers.

They run multiple self-provisioned, experimental and commercial services and applications. A common entry point allows researchers to select a set of resources,

and experiment with services and protocols. This is done on real-world IP community networks that incorporate a wide variety of wired and wireless links

It then invited programmers and developers to make apps and web services based on the data,

so that services can be integrated into the City's backend system and can be reused and adopted across Europe and beyond,

new services like the Smart Citizen Kit, an Arduino based sensor kit have the opportunity to provide even more sophisticated sensor network tools to citizens,

and to the services it will provide. The Internet of things, which will guarantee access through the Internet to the physical world, to its devices and, most notably, to its services.

The emerging of an Internet of People, i e.,, a trend that includes Web 2. 0, social networks, social computing,

and services. Cloud computing as a virtualisation infrastructure that offers unique opportunities to reduce the costs of delivering services over the Internet,

thus extending this possibility to much wider classes of actors. What are we learning about the impact of digital technologies on Social Innovation?

and networks of grassroots innovators be connected into larger networks that can then provide the kinds of services around product development

many of the services we are examining in the case studies require (and enable) a more active collaboration,

The same is the case for crowd-mapping services like Crisis commons or Ushahidi platforms where it is the contribution of knowledge linked to a geographic location

and modular services and applications can be built in a dynamic and flexible way, plugging into existing and future Internet infrastructures.

and it would make sure that services deployed answer to concrete unmet local needs and demand.

increasing demand of services from their citizens, and the need to reinvent themselves in their quest to become smarter, more transparent and accountable.

This research into DSI services and activities is showing possible ways to manage the commons

and specialisation as needed to offer bespoke consultation services and products to their clients. Open source Software Not only the Arduino hardware is open;

According to Matt Holland Avaaz's Online Director, like other high-capacity web services Avaaz's hosting platform is complex

and some resources served through Amazon's cloud services. Avaaz's ability to quickly mobilise citizens to pressure relevant targets to act on crises and opportunities anywhere,

and in many senses the design and functionality of their websites, products and services might be thought of as an attempt to redesign democracy itself.

and services that are intended to put pressure on authorities to do their job properly, as well as harnessing the minds of the masses.

Social Enterprise services: Cities, countries and groups can also pay to use some of the Your Priority services.

The price of these services is contingent upon how many users they have. What are the main barriers to innovate?

Official political incorporation: importantly, official political buy in is necessary for platforms like Your Priorities and websites like Better Reykjavik to operate properly. 70 Marketing and PR:

and through this support provide a step change in how to deliver services in urban environments.

Citysdk is creating a toolkit for the development of digital services within cities. The toolkit comprises of open and interoperable digital service interfaces as well as processes, guidelines and usability standards.

and developer communities are able to work together to create new services and products using open data.

DSI network effect Through the apps and services it is developing Citysdk aim is to build smart services where user generated data make up the core activity of the service.

Bub and Europe Commons) Short description‘'A new wave of fostering innovation in cities and creating cutting edge digital services''Commons for Europe (Commons4eu) is a pan-European consortium that mirrors a similar

how can cities provide the diversity of services required in an advanced society in a scenario with limited resources and budgetary constraints,

The Commons 4 EU partner cities and organisations seek to innovate their services through technological means.

City services and authorities have had growing demands placed on them by citizens at a time when they are concurrently facing significant budgetary cuts.

Formed with the intention of exploring ideas like Smart Cities Commons4eu has sought to bring together a network of pan-European city authorities who together can explore how technology might be used to supplement how certain services are delivered in the context of the city.

and can cooperate with local stakeholders to develop community services, including local networking, voice connections and Internet access.

and removing obstacles for these networks and services. What does it do and how does this activity enhance social innovation?

run, monitor and experiment with services, protocols and applications on real-world community IP networks. This integrated platform Community-Lab will provide an open,

and removing obstacles for these networks and services. CONFINE's Community-Lab integrates and extends three existing community networks:

and decentralised systems composed of many nodes, links, content and services. Community networks expand over neighborhoods

A broad range of application services is used in these community networks, such as VOIP, content distribution, on-demand and live media streaming, instant messaging,

and decentralised systems composed of many nodes, links, content and services. They are extremely dynamic and diverse,

mixing wireless and wired links with diverse routing schemes with a diverse range of services and applications.

capacity and services provided. How is funded the organisation? CONFINE is funded a European research project funded in FP7 as a large scale Integrated Project.

A broad range of application services is used in these community networks, such as on-demand and live media streaming,

These services face enormous challenges due to the limited capacity of servers and links 93 and the structure of the network.

One interesting example of a research project by the network is Sustainable collaborative services on the digital platform:

A paper which explores a number of examples of how digital collaborative services have been used to deliver presently unmet social needs (amongst these is Hitchhikers,

According to the Centers for Medicare and Medicaid Services this is because people were using the Github repository

travel expenses and Welsh translation services. Recently, Landshare. net has decided to run a trial to test the inclusion of some‘contextual advertising'to help pay for the continued development and maintenance of its website.

Low cost access open hardware gives grassroots audience the ability to turn their ideas into products or services,

governments or campaign groups) which one might have expected to set up such services did not see any interesting possibilities in this field.

and mobile services that rely on locating a particular point within the correct country, district, county, city or region.

(which enabled the team to develop services that were much more‘radical'than might have been allowed had the government vetting process been more rigorous) were critical to mysociety first being set up.

Working out who and how to fund ongoing services can be a major challenge. Measuring Impact: It is easy to start projects without having predefined success, rendering substantive impact hard to measure.

To develop better impact metrics to gain a better understanding of how their services do

The Open Government Strategy was launched in 2011 in the city of Vienna‘to further make public e-services and PSI available for use for citizens and companies.'

'the City of Vienna offers‘a comprehensive range of e-government options',‘with about 600 official e-government web pages and a variety of administrative services available online.'

such as the location of pharmacies, kindergartens or one-way streets) and new e-services are being added and updated continuously.

They can produce inconsistent data services that leave consumers wondering when and where they can access the network,

Knowledge Unit (focusing on technological infrastructure and general architecture), Long term Project Unit (managing research and projects), Services Unit (research and development) and Operations Unit (administration.

and services to be built using the published data. It was developed originally in 2006 by the OKF to run Thedatahub. org, a public registry of open knowledge datasets.

and content are the key raw ingredients for the development of new innovative tools and services.

or develop new web services and events related to the open knowledge agenda. What are the main barriers to innovate

government organisations and others who use them to continuously develop more effective products, pharmaceuticals, services and care.

These products may include drugs, devices, equipment, insurance or medical services. Patientslikeme tells members exactly what they do

Try to make patient value drive the value of products and services in the 177 healthcare market:

Patientslikeme's fast uptake illustrates the obvious need for services of its kind. 178 179 Peerby At a glance:

everyone was offering free services, and by free they meant‘we take all your information and sell it as many times as possible',

or investigating questionable web sites and services. For more mainstream users it could mean running Tor

and avoid services that both improve their lives and drive commerce. Those of us in the technology sector

but also host their websites via its hidden services capabilities, which mean sites can only be accessed by people on the Tor network.

Tor also pointed out that hidden services aren't just used by criminals, pointing to organisa 205 tions using the technology to protect dissidents, activists,

The main services provided by Ushahidi are three free software products that enable social activism and public accountability, through crowdsourcing of information from citizen observers by mobile phones or the Internet.

There is also evidence that the volunteer geo-location services offered by the UHP core team were useful for SAR efforts,

At the heart of Ushahidi is the use of online map services to crowdsource the mapping of local information.

Consulting Services As a result of the extensive experience the organisation has gained in customising their platform for multiple purposes worldwide,

and strategic consulting services to a wide range of clients (including Al-jazeera, the World bank and the United nations.

Ushahidi has announced the development of a USSD (unstructured supplementary services data) app to reduce the time it takes to process reports


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