The Cafu Foundation has a Library, Playroom, Visual Arts Room and Workshop, Computer Rooms, Dental care Office, Cafeteria, Kitchen and Pantry,
The Pracatum website reports that the process of partnership with public and private institutions with the involvement of the population provides social change in national underserved communities
either by using the internet, either by us, that this relationship enables production, especially in the media,
Retrieved 10.06.2013 from http://fundacaocafu. org. br/novo/index. php? n=1. 4. Fundação Gol de Letra.
Email: R. grimm@mmu. ac. uk Innovation: The European Journal of Social science Research, 2013 Vol. 26, No. 4, 436 455, http://dx. doi. org/10.1080/13511610.2013.848163 2013 ICCR Foundation For the first time in more than a generation
15.7%in Portugal and even European core countries such as France and Italy have high rates of inactivity (10.4 and 10.6%respectively;
One important site for social innovation is the workplace. Workplace innovation has been defined as: a social, participatory process which shapes work organization and working life, combining human, organizational and technological dimensions and resulting in a better quality of working life (Oeij, Klein Hesselink, and Dhondt 2012.
aspirations and values were locked into local social networks or milieu of innovation. However, not all networks are creative and innovative.
Social networks have also been instrumental in creating new forms of local partnerships driving positive change.
that social networks and processes themselves are important resources to anticipate change and to make societies more cohesive and resilient.
Concepts such as design in use and the appropriation work of users in information technology refer to practical efforts to make technologies work.
The development of the Internet and more particularly social networking sites opened up vast opportunities for user-led innovation that ranges from political activism (the Arab spring,
http://www. fixmystreet. com). The digital Open source movement is a driving force behind socially innovative cooperative co-production processes.
Numerous applications, including Mozilla, Open-office, Wikipedia, Linux (to name only a few), were developed collaboratively by Open source Community programmers and volunteers.
Open Data movements and innovative/transparent forms of governance go hand in hand (http://data. gov. uk) with these new forms of coproduction.
The Open Data movement lobbies government institutions, international organizations and the private sector to make private and public databases available to application developers.
Therefore, the new technology co-creation community ethos of the Web 2. 0 social media dialog questions not only the developer user/producer consumer dichotomy
but also the distinction between public and private ownership. In the digital age, the dichotomies of innovator producer and user consumer are blurring into each other.
In short, recent technological and societal developments need new innovation models such as open innovation or user innovation in order to grasp empirically and adequately theorize the complex interrelationship between technology developer
Data is an important resource and output of these social media innovations. Opening up government data silos to developers and communities is
therefore potentially one way to support this growing social-digital economy. Yet to be of any use,
the new superfluity of data needs to be structured, analyzed and interpreted (Wilson et al. 2013). This is an increasingly pressing challenge,
deeply imbued by often overlooked issues of provenance and trust Cornford et al. 2013). One of the defining features of social innovation is that it provides insights
affecting service provision and employment in most deprived communities over-proportionately (72%of social enterprises reported a negative trading outlook;
This situation is partly due to training programs lacking coherence, comprehensiveness or a global outlook, and also due to there being developed few channels for spreading skills,
World Economic Outlook October 2012; Coping with High Debt and Sluggish Growth. www. imf. org. Jalonen, H. 2011.
Data Is the Solution! What was the Question Again? Public Money & Management 33 (3): 163 166. doi:
or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission.
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Social network Digital City Management Journal of International Technology and Information management 1 Social network Enhanced Digital City Management and Innovation Success:
A Prototype Design Bih-Ru Lea Wen-Bin Yu Prashanth Kannan University of missouri Rolla ABSTRACT Innovation is the process by
With the advance of technology, social networks that play a fundamental role as a medium for the spread of information, ideas,
This study investigates how social network theories can be used to design and manage a web-based digital city that connects entrepreneurs to influential factors of innovation (e g.,
, supply factor, demand factor, industrial support activities, business strategies and structures) and consequently enhances the innovation process.
A social network can be defined as a set of people, organizations or other social entities, connected by a set of socially meaningful relationships, such as friendship,
Social networks provide participants with opportunities of finding social support, establishing new social or business contacts (Hogg & Adamic,
With the advancements in communication technology, social networking model can be applied in developing a digital city.
Starting from the conception of building social network based web sites in 1999, the focus on this area has increased significantly.
Although both digital cities and social networks could carry out major social and economic advancements (Ishida, 2002a & 2002b),
limited research exists to apply social network concepts to design and construct a digital city to enhance innovation success. Therefore,
the objective of this study is to apply theories from social network and digital city in designing a web-based digital city as a means of connecting individuals to influential factors of innovation and,
consequently, improve probabilities of innovation success. The structure of the paper is as follows: First, a brief literature review on influential factors for innovation success, social networks and digital cities is provided followed by the research methodology.
Subsequently, a case study is used to provide insights on designing and managing a social network based digital city.
This case study presents different means and designs to strengthen an individual's social network, to connect individuals to influential factors of innovation,
and to obtain support needed during the innovation process. Finally, the implications and future research directions are presented. 2 Social network Digital City Management Journal of International Technology
and Information management LITERATURE REVIEW Influential Factors of Innovation Success Influential factors on the success of innovation include supply factors,
Social networks It is believed that innovation success is correlated positively with the opportunity to mobilize and direct resources/support to a solution from different support dimensions during the innovation process.
and direct resources is a function of the strength of his/her social network. Therefore, it is important for an individual to have a strong social network
in order to establish and maintain connectivity to resources needed for innovation success. Consequently, strengthening an individual's social network leads to higher probability for innovation success. A social network is a graph of relationships and interactions within a group of individuals (often called actors in social network literature) and plays a fundamental role
as a medium for the spread of information, ideas, and influence among its members (Churchill et al.,
Figure 4 is an illustration of relationships in a social network. In the figure, elliptical items represent individuals in a social network.
For ease of understanding, only 3 levels of relationships have been depicted in the diagram and only individual 1 (ellipse 1) at 3 B. R. Lea, W. B. Yu & P. Kannan
The social network starts at individual 1 who has a direct social relationship with individuals 2,
A social network can exist if an individual has an acquaintance that can form a social relationship
they are still part of a social network. Though there is a link, it is not strong. These types of links will be considered as end nodes
Just as individuals can link to each other through a social relationship and form a social network network groups (Garton et al.
and C are social network groups and ellipse 13 represents an individual who is not a part of any group.
and is part of this social network. Each social group has a set of individuals who have social links among them
so this scholar's membership in these two networks links the two social networks by forming a path between computer technology researchers and the scholar's friends. 4 Figure 4:
A Social network Illustration. 1 234567891011121312345 6 7 8910111213a B c Figure 5: A Social network Consisting Groups and Individuals.
The basic properties of social networks include size, density, degree, reachability (Hanneman, 2001), connectivity (Stocker, 2001),
and multiplexity (Emirbayer & Goodwin, 1994). Size of the network is indexed by counting the number of nodes in the network (Stocker 2001.
For instance, Social network Digital City Management Journal of International Technology and Information management 5 individuals who are work associates may also be linked by family ties, political affiliations,
A social network provides a venue for storytelling or showcasing projects and best practices and could be leveraged to create new knowledge resources as social networks also allow interpersonal relations to cut across boundaries (i e.,
, neighborhood, workplace, and kinship or class). With application of information and communication technology, social networks become flexible
and can be sustained over distance and are hence helpful in maintaining a community in a mobile society.
Benefits of having a strong social network include opportunities of finding social support, establishing new social
Digital Cities A digital city applies information technologies and virtual spaces to urban functions and activities (Caves & Walshok,
) is based a large Internet site offering a range of online services, including access to social environments, community services, municipal information,
) The construction of a digital city is built often upon social network concepts including common interests or shared goals (Akahani et al.
A conventional social network is built on people while a digital city is built on an online medium with participants consisting of human users and computer programs.
Therefore, a social network based digital city is more flexible (Ishida, 2002b), has more multidimensional means for dissemination activities (Götzl et al.,
2002), and provides more effective and efficient information integration than a traditional social network. Digital cities often apply technology to encourage public participation more effectively and efficiently than traditional forms of social network.
As a result, the network growth rate of digital cities is much higher than traditional social networks.
Without the physical boundaries, digital cities impart and enhance benefits of traditional social networks across time
and space and accelerate and globalize the networking process (Lea et al.,2006). ) Furthermore, a digital city can easily support
and maintain bigger networks more securely than conventional social networks. RESEARCH OBJECTIVES AND METHODOLGY Successful innovation is an important factor for economic development.
Digital city has been used to stimulate and exchange ideas (Akahani et al.,2000; Argote & Ingram, 2000;
Ishida, 2002a) and both digital cities and social networks could carry out major social and economic advancements (Ishida, 2002a;
However, limited research exists to address applying social network concepts to design and construct a digital city to support innovation process and, consequently,
the objective of this research is to address how social network theories can be used to design
and manage a web-based digital city that connects entrepreneurs to influential factors of innovation
This study provides sample designs that apply social network concepts to promote and structure social interactions among the users of a digital city
B. R. Lea, W. B. Yu & P. Kannan 2007 Volume 16, Number 3 The I3 is built a social network on an electronic medium to form a digital city that consists of an aggregation
of people and computer programs. Because the process of establishing and maintaining a strong social network is time consuming and effort intensive,
the objectives of the I3 project are to manage the network of users and resources in the system and to provide its users with opportunities for social support, business collaboration,
and communities to participate in social network activities (e g. exchange of information, resources, or knowledge) Enabling users to learn best practices
collecting and correlating social network data (e g. degree, density, etc.)for innovation success Providing a framework for timely communication and distribution of experiences, contextual information,
Garrison & Posey, 2006), easy-to-use environments, social computing, and services for collaboration and communication and how all these aspects of technology are needed to produce stable digital cities for everyone's benefit.
and displaying data and is used as the front-end tool for the application in conjunction with Oracle 9i database as the backend.
Oracle 9i Reports Builder (DS Release 9. 0. 2. 0. 3) was considered in the implementation for generating reports.
Through data-driven tables of contents, Oracle Forms provides users with an easy interface to the information that is required.
and run on standard Intel Pentium 4 CPU 1. 70 GHZ Machines with 512 MB RAM, WINDOWS XP professional OS.
The Entity Relationship diagram (ERD) in Figure 6 represents the data modeling of I3. The figure represents the organization of data into entities and the relationships between the entities in I3.
Although the actual system includes both user modules and administrator modules only the administrator modules that focus on the management of a social network based digital city is discussed in this study.
The ERD is segmented into four regions, as shown in Figure 6, with each region broadly categorizing the entities based on the four management tasks in I3.
as the administrator is responsible for updating the database to ensure that the data in the system is updated and true at all times,
and manage all meta-data and other pre-conditional data required for the system. These include metadata pertaining to user, company, resource or request management like Education level, Occupation list, Ethnic group, Expertise areas, NAICS code, Nonprofit type, Occupation type
, Session type, Milestone, Counties, zipcodes, regions, contact method etc. The subsequent sections will discuss how the ERD for the various management tasks has been designed
and. 6 Social network Digital City Management Journal of International Technology and Information management Figure 6: Entity Relationship Diagram. 7 B. R. Lea, W. B. Yu & P. Kannan 2007 Volume 16, Number 3 Figure 7:
) User registration and profiles are created through an initial registration process and data (e g.,, occupation, education information, college teaching, highest education level, privacy level, etc.
and search capabilities that allow the administrator to retrieve specific user information for modification or deletion. 8 Social network Digital City Management Journal of International Technology and Information management Figure 8:
Sample of User Management Screen User Profile. It is important to track social network evolution for every user at all times (Hanneman,
2001) as social interaction can form influential circles that transform innovation into a successful business plan.
The survey statement entity manages the who knows who'data collated from a survey deployed during the registration process
a user's initial social network information is maintained by four entities including communication group, social group, influential group,
and used to monitor changes in social network parameters and network evolution of users. The information maintained by the entities is used to calculate the network's key parameters like effective size of the network, density and redundancy,
as shown in Figure 9. These social network measures are calculated dynamically and will change when new users are added to the system.
and verified by a panel of experts include human, financial, physical (equipment and space), and intangible/intellectual resources and are offered as part of the content services to registered users to improve innovations success (Lea et al.,
which could be patent, database, software, copyright materials or literature. The equipment entity manages equipment information like the type of equipment resource,
Similar data is collected and managed for all resource types. Each resource is tagged to its owner (a registered user)
Partial User Social network information Survey Who Knows Who. 10 Social network Digital City Management Journal of International Technology and Information management Figure 10:
Therefore, having a strong social network is beneficial in finding social support, establishing new social or business contacts for collaboration (Hogg & Adamic, 2004;
) However, access to sources of resources through person-to-person social networking is laborious, time consuming, and often unfruitful and is not efficient or effective because of geographic distance, topical distance, concept communication, potential advantage recognition,
In all the resource screens, the administrator can search for resources on a combination of different search criterions-City state
Human Resource Screen. Contactuser Other functions provided to the administrator include maintenance functions like addition,
all data entry fields are enabled with smart tips to provide information (e g.,, type, length, restrictions,
or meanings of data) or helpful tips when a user moves mouse over a field,
I3 provides an internal email system that allows users to inquire resource or exchange ideas.
Therefore, I3's email system is desgined to allow users to post messages on their needs
It is in the plan to utilize software agents to read and analyze contents of more complex messages for potential collaboration opportunities.
the software agent could 12 Social network Digital City Management Journal of International Technology and Information management review all resources available that match the requester's requirements and can direct the resource to the user (this process is done currently by the human administrator),
Smart tips are enabled for all data fields Figure 12: Resource Management Smart tips enables. Figure 13:
and key social network statistics, serves as a systematic mechanism to record and evaluate social network performance and knowledge,
and provides leverage to the administrator in making important managerial decisions. Six types of reports in I3 are provided to track resource usage in the system.
and can be accessed from all reporting screens A user-friendly graphical representation offers several advantages including providing a much richer picture
In I3 several graphical representations are provided with many reports to give the administrator a different direction for analyzing data.
The graphs can be accessed from all the reporting screens. Figure 15 presents availability of human resources and intangible resource for every region.
and total resource requests by region. 14 Social network Digital City Management Journal of International Technology and Information management Figure 15:
a ticket status form is designed to displays status of a request for service (a ticket) managed by case managers,
Case Manager Profile. 16 Social network Digital City Management Journal of International Technology and Information management (A as a User (user 1020 in this example)( b) As a System Administrator
SUMMARY AND FUTURE DIRECTIONS Social networks and digital cities go hand in hand and can positively improve the probability of innovation success. This study documents design
and initial deployment of a digital city projectInnovation Information Infrastructure (I3)' based on social network concepts to enhance success of innovation through promoting
and collaboration among large groups of participants over computer networks and to encourage the participation of the key players of the digital city to improve cooperation
and collaboration in digital cities and provides an internal email system and resource management that allows interactions among users
or indirect connectedness to improve his or her social network. Table 5. 1 summarizes the key functionalities implemented in I3 and its effect in advancing Social networking and innovation.
Although major functions needed to establish and maintain one's social network are in place, several essential functions are yet to be developed to improve efficiency and effectiveness of the proposed social network based digital city prototype.
Personalization and intelligent interaction between digital cities and their users based on user 18 Social network Digital City Management Journal of International Technology and Information management profiles are still challenges.
Forums, chat rooms, and other discussion places need to be developed to provide better participation and collaboration for users.
Business and transaction services are yet to be provided. Also as part of future enhancements, software agents can be developed
and used to survey the threads of messages (in I3's email system) periodically to help the administrator in understanding the requirements of the users in the system
and provide help (resource information or advice) whenever needed. For improving the connectedness in the virtual community
data mining techniques can be employed as part of future enhancements to provide credibility and integration of information as suggested by Lo and Hsieh (2003).
In the entirety, I3 has been successful in implementing social networks but analyzing the data and building a knowledge base would help build a stronger digital community.
Table 1: Summary of Functionalities in I3. Objective Features How it Helps Function Capture user profiles
Email System Helps make successful business innovations as successful innovations in business are possible by mobilizing
Reporting Collect user perspectives on different issues of Social network ing and forming influential circles through social interaction Questionnaire/Survey,
Who Knows Who Data Presents the user's social connectedness in the network and can help identify important nodes in the network Social network Analysis ACKNOWLEDGMENTS This project is funded by National Science Foundation Award#0332378, Partnerships for Innovation Program, Dr. John hurt Program Director
, September 2003 to September 2006.19 B. R. Lea, W. B. Yu & P. Kannan 2007 Volume 16, Number 3 REFERENCES Akahani, J.,Isbister, K,
NTT Laboratory, The Future is Here, CHI, April 1-6, 227-228. Argote, L, . & Ingram, P. 2000).
Characteristics and Processes, The DATA BASE for Advances in Information systems, Winter, 35,1, 65-79. Bucolo, S.,Ginn, S.,Gilbert, D,
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The Internet as Public Space: Concepts, Issues and Implications In public Policy, Computers and Society, September 13-19.
Caves, R, . & Walshok, M. 1999). Adopting Innovations in Information technology, Cities, 16 (1), 3-12.
Churchill, E.,Girgensohn, A.,Nelson, L, . & Lee, A. 2004). Bending Digital and Physical Spaces For Ubiquitous Community Participation, Communications of the ACM, 47,2, February, 38-44.
Digital Networks & Social networks, isociety Alex Macgillivray, New Economics Foundation. Downey, J, . & Mcguigan, J. ed)( 1999).
Studying Online Social networks, The Journal of Computer-Mediated Communication, 3 (1), http://www. ascusc. org/jcmc/vol3/issue1/garton. html. Götzl,
Digital Cities, Lecture Notes in Computer science 2362, Springer-verlag Berlin Heidelberg, 101-109. Granovetter, M.,(1976.
Introduction to Social network Methods, University of California, Riverside. Hiltz, H r, . & Wellman, B. 1997) Asynchronous Learning Networks As A Virtual Classroom, Communications of the ACM, September, 40,9, 44-49.
Enhancing Reputation Mechanisms via Online Social networks, Proceedings of the 5th ACM conference on Electronic commerce, EC'04 may 17 20, New york, New york, USA, ACM Press, 236-237.20
Social network Digital City Management Journal of International Technology and Information management Igbaria, M. 1999. The Driving forces In The Virtual Society, Communications of the ACM, December, 42,12, 64-70.
Experiences, Technologies and Future Perspectives Lecture Notes in Computer science, 1765, Springer-verlag. Kavassalis, P.,Lelis, S.,Rafea, M. & Haridi, S. 2004.
Design Principles for Online communities, Harvard conference on the Internet and Society. Komninos, N. 2002.
A Review of Municipally Owned Information Cities between the United states and Europe, Proceeding of International Association of Computer Information systems Pacific 2005 Conference, Taipei, Taiwan, May 19-21.
Enhancing business networks using social network based virtual communities, Industrial Management and Data systems, 106 (1), 121-138.
& Swiercz, P. 2007), Personal data Collection via the Internet: The Role of Privacy Sensitivity and Technology Trust, Journal of International Technology and Information management, 16 (1), 17-30.
Integrating Public relations Into Web Design, Journal of International Technology and Information management, 12 (1), 1-12.
Consensus and cohesion in simulated social networks, Journal of Artificial Societies and Social Simulation, 4, 4. Vivian, N,
Social networks in Transnational and Virtual Communities, Proceedings of Conference:Insite Where Parallels Intersect',June, Murdoch University, Perth, Australia.
An electronic group is virtually a social network, in Kiesler, S. Ed.)Culture of the internet.
Lawrence Erlbaum, 179 205.22 About the Authors Journal of International Technology and Information management i About the Authors Volume 16, Number 3, 2007 Social network Enhanced Digital City Management
and Business Application of Software Intelligent agents. Dr Lea has published in numerous journals including International Journal of Production Research, International Journal of Production Economics, Industrial Management and Data systems, Technovation,
Wen-Bin Yu is an Assistant professor of Information science and Technology at the School of management and Information systems
Dr. Yu received his Phd in Computer science and Engineering from University of louisville. His research interests are in the fields of data/text mining, business process simulation, software agent applications,
and demand forecasting especially in a supply-chain environment. Prashanth Kannan conducted research in the area of Social networking/Digital Cities and business innovations and received his MS degree in Computer sciences from University of missouri at Rolla.
An Examination of Internet Effectiveness for Non-work Activities Pruthikrai Mahatanankoon is an Assistant professor of Information systems at the School of Information technology at Illinois State university.
He received his Ph d. in Management Information systems from the Claremont Graduate University. He holds a Bachelor's degree in Computer engineering from King Mongkut's University of Technology Thonburi, Thailand, A m. S in Management Information systems,
and A m. S. in Computer science from Fairleigh Dickinson University. He has published various articles in academic book chapters, journals,
and conference proceedings. His current research interests focus upon Internet behaviors in the workplace, mobile commerce,
and management of IT professionals. Tim Klaus is an Assistant professor of Management Information systems at Texas A&m University Corpus christi. He earned his Phd (Management Information systems) from University of South Florida and his MBA (Finance) and MS (Computer science) from Illinois State university.
His research interests include User Resistance ERP implementations, IT personnel, and Web Usage. He has published papers in journals such as Communications of the ACM and Human Systems Management.
Reproduced with permission of the copyright owner. Further reproduction prohibited without permission
Social Innovation Whitepaper Social Innovation to answer Society's Challenges 2014 Frost & Sullivan 2 www. frost. com 1. MEGA TRENDS DEFINING FUTURE SOCIETIES...
3 A. INTRODUCTION TO OUR FUTURE...3 B. TOP 12 GLOBAL MEGA TRENDS...3 C. TOP 5 TRENDS SHAPING SOCIETY AND THE NEED FOR SOCIAL INNOVATION...
and privacy of personal data with global digital content doubling every eighteen months, to harvest the potential of Big data?
To meet these challenges, innovation is no longer a simple strategic option, it is a global imperative.
internet retail, virtual stores and interactive kiosks to name a few. By 2020, the online channel will become integrated from being an independent silo
Smart is the New Green Smart products with intelligent sensing technology are being integrated with internet technologies to allow systems to react
This will also lead to many Zero initiatives like zero emails, zero time business incubation,
and cyber documents, the healthcare industry is poised for a radical change with information technology taking the forefront in research and development, diagnostics, and monitoring.
and artificial intelligence, will open new business models and opportunities for growth. Future convergence will be defined as convergence of products (Eg. electric car
or even replaced by smart products and services, with intelligent sensing technology and internet connectivity driving better optimisation.
Enabled by the internet of things (Iot), machine to machine (M2m) communication and over 80 billion connected devices globally,
Internet of things (Iot) and over 80 billion connected devices globally will drive efficiency and sustainability through digital intelligence Social Innovation to answer Society's Challenges 2014 Frost
network operators (the machine to machine-M2m-and connectivity providers; product vendors (hardware and asset providers; and managed service providers (overseeing management/operation.
Smart technology is also at the hear t of the emerging concept of Industry 4. 0, the so-called 4th industrial revolution based on integration of vir tual and physical production systems.
and has increased the outlook for production across a wide variety of industries from railroads, shipping, local economies, and farming.
for backup or peak power. The power is controlled through data communication processes between the vehicle, an EV charging stand and the home energy management (HEM) system.
and automotive app store based connectivity applications will become a common site on our roads of the future,
integrated fare structures moving towards personal credit cards and even mobile phones, to make the future of connected living as seamless as possible.
For example, built-in mobile hotspots will enable services such as internet radio, video streaming, web browsing and access to content to be downloaded in all connected devices under the same network.
Car infotainment systems embedded with 4G LTE and wireless hotspots will be integrated more seamlessly with home monitoring cameras
and will give clearer visuals on the house while driving. In the longer term autonomous vehicles or pods will serve our cities,
This demographic data implies a shift in healthcare spending and policy reform the two main areas that will impacted he hugely by this trend.
Social Innovation to answer Society's Challenges 2014 Frost & Sullivan 12 www. frost. com Access to healthcare, insurance coverage, pension reforms,
with information technology (IT) taking the forefront in research and development (R&d), diagnostics, and monitoring. Various innovations in the Healthcare industry are expected to revolutionise the medicine arena, with spending on healthcare segmentsmedical imaging, pharmaceuticals, medical devices
Smart technology will create an opportunity for our growing cities to operate far more efficiently than they do today using interconnected sensors and data analytics;
and the areas and sectors that are poised for the highest growth. 3 Power Patients proactively make use of Google
and other search engines to self-diagnose and arm themselves with the best available healthcare information online
in order to address society's core challenges arising from the mega trends. The last few years have seen the term Social Innovation being used increasingly widely
As social issues are the core component of innovation it requires the creation of new relationships in the decision making and delivery process.
Profitability that is sustainable to the company and society is the core component of successful Social Innovation,
In addition profitability that is sustainable to the company and society is their core ethos. The companies'overall vision should be dynamic,
and is a core element of Social Innovation. It is a mixture of B2b and B2c models, focussing to a higher degree on a number of social parameters (environment, business ethics, etc.),
the growth of social media (Facebook, Twitter and many others) has helped simplify the collaboration between people, communities and countries encouraging successful innovation.
and Schlumberger who have worked together to develop aFirst Mile Wireless for Drilling (FMWD')solution for the oil
and data sharing to deliver joint service. Another isNemid'a unique digital identity developed for Danish citizens to access government services and private services such as internet banking and postal services. 4. Live Example:
Value for Money Business models in Action Value for many is replacing Value for Money. In recent years the concept of sharing and collaborative consumption has gained prominence creating
Groupon's collaborative business model is an excellent example of this, which uses collective bargaining over the internet to bring down the prices of services,
thereby offering unmatched discount deals in the market for everyone. Another popularvalue for many'business model is that of sharing and renting.
Mobile devices and social media have been an important driving force for example in the Healthcare industry, par ticularly around the power patient enabling faster
With the internet of things (Iot), web connected products with smartphone apps or access to social networks are increasingly becoming important drivers for Social Innovation as they offer new solutions and accessibility to society.
and business) o There is an opportunity for technology convergence (such as digital intelligence, internet of everything and data analytics in buildings, homes, grids, water networks, hospitals, cities, factories and transport
We have explored how Social Innovation is positioned ideally to meet the rapidly changing core needs of both individual citizens
RESEARCH METHODOLOGY Frost & Sullivan has employed a multifaceted methodology leveraging its unparalleled global database covering more industry ver ticals across more metrics of measurement in more geographies than any other firm globally.
and enriched with secondary research across a host of both external and internal data sources,
data-driven approach to market quantification and forecasting through triangulated data inputs to derive its initial quantification of the global market potential represented by Social Innovation.
Social Innovation to answer Society's Challenges 2014 Frost & Sullivan 23 www. frost. com This Whitepaper has been developed by Frost & Sullivan in conjunction with Hitachi, Ltd.
For more information on Hitachi, please visit the company's website at http://www. hitachi. com. Auckland Bahrain Bangkok Beijing Bengaluru Bogotá Buenos aires Cape town Chennai Colombo Delhi/NCR
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