Synopsis: Employment & working conditions: Labour market:


WEF_GlobalInformationTechnology_Report_2014.pdf.txt

for Policymakers and Executives Bahjat El-Darwiche, Volkmar Koch, David Meer, Ramez T. Shehadi and Walid Tohme (Booz & Company

the industry and academic organizations†experts who contributed outstanding chapters. We also wish to thank

and Executives In Chapter 1. 3, Bahjat El-Darwiche, Volkmar Koch David Meer, Ramez T. Shehadi,

culture so that executives base their judgments on data rather than hunches. Research already indicates that

two-thirds of executives feel that big data will help find new market opportunities and make better decisions. 6

experts, and academia, the Networked Readiness Index NRI) introduced a new subindex on ICT impacts that

and employees are more capable of identifying and developing business innovations. As we did last year

These data come from the Executive Opinion Survey (the Survey), which the Forum administers annually to over

Forum†s Executive Opinion Survey (the Survey) are identified here by an asterisk(*.*All the other indicators

efficiency), employee productivity (improved labor efficiency), supply chain logistics (eliminating waste and improving process efficiency), customer experience

Executives BAHJAT EL-DARWICHE VOLKMAR KOCH DAVID MEER RAMEZ T. SHEHADI WALID TOHME Booz & Company

-making culture so that senior executives make more judgments based on clear data insights rather than on intuition.

found that the proportion of executives who reported that their companies were unable to use unstructured

Executives must harness this recent data explosion by focusing on carefully formulating the business questions that enable

authors interviewed executives in 330 publicly traded companies in the United states. They then examined relevant performance data, enabling them to measure

enables executives to view their own business more clearly through, for example, user friendly management information dashboards.

that senior management has to ask the right questions Many of the external challenges that companies

executives There is no general rule dictating how organizations should navigate the stages of big data maturity.

executives still grappling with existing data, making intelligent use of what they already possess may have a

The main priorities for executives are to •develop a clear (big data strategy •prove the value of data in pilot schemes

training employees to take on these tasks themselves CONCLUSION We currently see big data as poised to have significant

operations are also visible to many employees, even though the content of the operations (the content of

Misbehavior by employees industrial espionage, and cyberattack are among the greatest dangers that companies face in the big data

feedback to healthcare workers The next type comprises connected sensors that instantly digitize and report what is happening in any

constantly additive benefits of all data allows experts to be able to explore data to find their value.

Some experts argue that it is better to adopt a light-touch approach in a technologically dynamic world because detailed, specific

views and positions of their employer The Global Information technology Report 2014 81 Â 2014 World Economic Forum

It took 183 years for paper-based, manpower-intensive analysis to become automated, but in 1950, a team

demand highly skilled workers with backgrounds in Box 2: Harvard Transparency Project The Transparency Policy Project at Harvard†s Kennedy

workers with deep analytical expertise by 2018.38 This clear demand for skilled workers is further evidence of

data-driven innovation†s potential benefits for economies CONCLUSION We have begun already to see the impact technology

Senior executives will have an easier time winning buy in from business functions if they demonstrate how

functional experts themselves to start asking the more fundamental questions that can unlock the value of data

business and technology experts. Every team member†business analyst, programmer, data scientist, and data visualizer†will need to have cross-functional familiarity

existing employees •Hire people with related skills if the needed skills are unavailable within your organization or difficult

has set up an innovation lab where subject experts from different industries and backgrounds work together to

than 60,000 employees worldwide to see what is happening in the business, to understand why it is

executives to attend weekly review meetings in person •A California-based multinational energy corporation is

Forum†s Executive Opinion Survey are identified by an asterisk(*)(*)These indicators are measured always on a

-mation on the Executive Opinion Survey and a detailed explanation of how scores are computed, please refer to

Economic Forum†s Executive Opinion Survey, the scale is reported next to the title. The Technical Notes and

Economic Forum†s Executive Opinion Survey (the Survey have represented scores by blue-colored bar graphs Survey questions asked for responses on a scale of 1

Indicators not derived from the Executive Opinion Survey are presented in black bar graphs. For each indicator

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*In your country, to what extent do companies invest in training and employee development? 1â=Â not at all;

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions  2014 World Economic Forum

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions  2014 World Economic Forum

World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions  2014 World Economic Forum

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World Economic Forum†s Executive Opinion Survey are identified by an asterisk *The data used in this Report represent the most

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 1. 02 Laws relating to ICTS

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 1. 03 Judicial independence *In your country, to what extent is the judiciary independent

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions Technical Notes and Sources 1. 04 Efficiency of legal framework in settling disputes

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 1. 05 Efficiency of legal framework in challenging regulations

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 1. 06 Intellectual property protection

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 1. 07 Software piracy rate

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 2. 02 Venture capital availability *In your country, how easy is it for entrepreneurs with innovative

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 2. 03 Total tax rate Sum of profit tax, labor tax and social contributions, property

by the employer (in respect of which all mandatory contributions are included, even if paid to a private entity such as a requited

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 2. 07 Tertiary education enrollment rate

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 2. 09 Government procurement of advanced technology

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 3rd pillar: Infrastructure and digital content

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 4th pillar: Affordability 4. 01 Prepaid mobile cellular tariffs

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 5. 02 Quality of math and science education

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World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 7th pillar: Business usage 7. 01 Firm-level technology absorption

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 7. 02 Capacity for innovation

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World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 7. 05 Business-to-consumer Internet use

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 7. 06 Extent of staff training

training and employee development? 1=not at all; 7=to a great extent 2012†2013 weighted average

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 8th pillar: Government usage 8. 01 Importance of ICTS to government vision of the future

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 8. 02 Government Online service Index

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 9th pillar: Economic impacts 9. 01 Impact of ICTS on new services and products

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 9. 02 PCT ICT patent applications

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 9. 04 Share of workforce employed in knowledge-intensive

workers;( (2) Administrative and managerial workers; and (3 Clerical and related workers. ISCO-88:1) Legislators, senior

officials and managers;(2) Professionals; and (3) Technicians and associate professionals Source: Authors†calculations based on International Labour

Organization ILOSTAT Database (retrieved November 29, 2013 Â 2014 World Economic Forum 328 The Global Information technology Report 2014

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 10.02 Internet access in schools *In your country, how widespread is Internet access in

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 10.03 ICT use and government efficiency

World Economic Forum, Executive Opinion Survey 2012 and 2013 editions 10.04 E-Participation Index The E-Participation Index assesses, on a 0-to-1 (best) scale

training, and learning programs for Mckinsey†s consultants globally. Mr Beardsley was a Henry S. Dupont III Scholar

as a trustee of the HCLT Foundation and is the Executive Sponsor for the company†s sustainability programs.

completed Executive Business Management Programs at Harvard Business school and London Business school  2014 World Economic Forum

a consultant and lawyer with more than 15 years of experience in the telecommunications sector. Â In addition, Dr

Sergio Sandoval is a Senior Expert in Mckinsey & Company†s Brussels Office. Mr Sandoval joined the firm in

Malin Strandell-Jansson is a Knowledge Expert in Mckinsey & Company†s Stockholm Office, specializing

Elira Jorgoni, Senior Expert Endrit Kapaj, Expert Algeria Centre de Recherche en Economie Appliquã e pour le

DÃ veloppement (CREAD Mohamed Yassine Ferfera, Director Khaled Menna, Research Fellow Angola Inangol Luis Verdeja, Chief executive officer

Ashraf Hajiyev, Consultant Bahrain Bahrain Economic Development Board Kamal Bin Ahmed, Minister of Transportation and Acting Chief

Randall Krantz, Strategy Adviser Bosnia and herzegovina MIT Center, School of economics and Business in Sarajevo University of Sarajevo

Letsogile Batsetswe, Research Consultant and Statistician Baeti Molake, Executive director Phumzile Thobokwe, Manager, Information and Research

Adriana Daganova, Expert, International Programmes and Projects Anelia Damianova, Senior Expert Burkina faso lnstitut Supã rieure des Sciences de la Population (ISSP

University of Ouagadougou Baya Banza, Director Burundi University Research Centre for Economic and Social Development (CURDES), National University of Burundi

Tegenge Teka, Senior Expert Finland ETLA€ The Research Institute of the Finnish Economy Markku Kotilainen, Research director

Enterprise & Development Consultants Co.,Ltd Latvia Stockholm School of economics in Riga Karlis Kreslins, EMBA Programme Director

Manaesha Fowdar, Investment Executive, Competitiveness Khoudijah Maudarbocus-Boodoo, Director Ken Poonoosamy, Managing director Joint Economic Council

Ram Chandra Dhakal, Executive director and Adviser Mahendra Raj Joshi, Member Netherlands INSCOPE: Research for Innovation, Erasmus University

Mehdi Ali Juma, Expert for Economic Research Pakistan Mishal Pakistan Puruesh Chaudhary, Director Content Amir Jahangir, Chief executive officer

Teo Xinyu, Executive, Research & Statistics Unit Slovak Republic Business Alliance of Slovakia (PAS Robert Kicina, Executive director

Federation of Swaziland Employers and Chamber of Commerce Mduduzi Lokotfwako, Coordinator, Trade & Commerce Nyakwesi Motsa, Administration & Finance Manager

Council for Economic Planning and Development, Executive Yuan Chien-Liang Chen, Deputy Minister J. B. Hung, Director, Economic Research Department

Ozan Bakä s, Project Consultant Sezen Ugurlu, Project Specialist Uganda Kabano Research and development Centre Robert Apunyo, Program Manager

the Report brings together a range of leading academics, experts, and industry leaders The full Report can be downloaded at www. weforum. org/gitr


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