†Exploiting  the  Potential  of  Creative  Digital
 smartphone  apps  with  an  observation  that  †young
 http://www. standard. co. uk/news/techandgadgets/google- †chief- †london- †can- †be-Â
 Telecommunications  Region  one  of  this  paper†s  authors
 bomb- †sites  and  dilapidated  buildings  and  populated
 Telecoms  8  http://techcitynews. com/2014/06/10/silicon- †roundabout- †tops- †uk- †startup-Â
 sites  had  decayed  into  tracts  of  wasteland Â
 Google  Campus  London  where  centres  of  excellence  are
 sites  and  buildings  in  to  new  enterprise  space
 phone  app  development  company  could  be  transferred  and
 web- †site  and  similar  digital  agencies  to
 telecommunications  industry  formalised  by  a  limited  company  which
 site  owner  and  developer  Peel  Group  was  important
http://www. standard. co. uk/news/techandgadgets/google- †chief- †london- †can- †be- â€
including blogs and internet-based communities 38. A typical example of using social resources to innovate is the popular phenomenon of open source software 71
way of eliciting and coordinating the efforts of scattered individuals in an internet-oriented knowledge base.
online social networks and other collaborative communities for knowledge exploration 36,94. Moreover, little work has been done on downstream networks exploiting existing knowledge 91
Online social networks: Enlarging the knowledge exploration landscape The OI model stresses the importance of using a broad range of sources for innovation and commercialisation activities by
Online social networks are used frequently by ï rms as one of these channels but NSI scholars have not heeded
An illustrative case of online social networks is the trend towards open source software 71. An oft-given example is the Linux
communities and hosted service webs facilitating co-operation and knowledge-sharing among innovating ï rms, customers, and
Oneway for policy-makers to elicit social knowledge is by building a wide range of internet-based platforms to bridge business
Online social networks may solve problems for current business development or pool ideas 97 for future business development.
organisations are linked up in online social networks. Individuals are assigned carefully to certain communities, for example, those serving a given sector.
internet-based communities; innovation intermediaries. Next, NSI effectiveness can be boosted through greater labour specialisation in the innovation ï eld.
why internet marketplaces for technology have not yet met the expectations, Creat. Innov. Manage. 17 1)( 2008) 14†25
82 K. D. Backer, Open Innovation in Global networks, OECD, Paris, 2008 83 OECD, Open Innovation in Global network, OECD, Paris, 2005
84 C. Y. Li, C. T. Hsieh, The impact of knowledge stickiness on knowledge transfer implementation, internalisation,
87 T. Y. Eng, Implications of the internet for knowledge creation and dissemination in clusters of hi-tech ï rms, Eur.
95 R. Cachia, R. Compaã Ã, O. Da Costa, Grasping the potential of online social networks for foresight, Technol.
Online social networks: Enlarging the knowledge exploration landscape 3. 14. Knowledge exploitation networks: Focus on commercialisation 4. Conclusions
Anonymous, CIO, leading Chinese telecommunications company CIOS Subject matter experts See demographics for a full overview of the research methodology
Social media was in its infancy. For the CIOS I worked with smartphones essentially provided email on the move and little else.
Cloud computing was hardly on the radar. For any CIOS wanting to introduce an innovative new application, one of the first steps would be to build the
using social media platforms. Staff members wonder why their work tools aren†t all available as mobile apps,
Digital technologies †including social media, the cloud, data analytics and mobile †are rapidly emerging as disruptive forces for
revenue in IT †typically IT companies, telecommunications firms, banks and life sciences firms †ought to be ideally
This seems like a natural process within internet companies, which are born digital, but the digital transformation is
data onto a smart phone to send to a health care provider. â€oethis is an example of how technology contributes to generate new
delivered direct to consumers via the internet, rather than through traditional retail channels. Caterpillar is pushing to digitize the
A core set of digital technologies †mobile, social, the cloud and data, among others †are transforming companies at
services †such as 100flowers selling via Facebook 3. Inventing wholly new types of business models †from virtual
It†s easy to pick Facebook as a truly digital business. But there are companies of all sizes that are embracing digital,
telecommunications firms, media houses and, of course, technology firms themselves. Among these companies, there are some unsurprising names,
Telecommunications Banking Media and entertainment Other Pharmaceutical and biotechnology 16 %20 %7 %15 %20 %22
will be to focus closely on mobile for our market, †he says All this means that he has far more engagement with
the two within telecommunications. Much progress remains to be made, but the IT sector is clearly doing
such as cloud, mobile and analytics IT-intensive industry CIOS are more likely to hold a seat in the executive management team, offering
such as cloud, mobile and analytics IT-intensive industry CIOS are more likely to hold a seat in the executive management team, offering
such as cloud, mobile and analytics IT-intensive industry CIOS are more likely to hold a seat in the executive management team, offering
such as cloud, mobile and analytics IT-intensive industry CIOS are more likely to hold a seat in the executive management team, offering
solutions, or considering how social media can be used to reinvent customer service, and uncovering new data-driven insights
internet communication and entertainment company. â€oewe don†t trade in oil; we trade in innovation, so IT needs to be far closer to
new technologies †such as cloud, mobile and analytics †within the business, compared with just 51%of IT-intensive industry CIOS
innovation, †remarks the CIO of a major telecommunications operator in China, who asked to remain anonymous. â€oei have 100
Her work in using mobile and analytics to drive greater sales is representative of where this role is headed (see next trait for more
Anonymous, CIO, leading Chinese telecommunications company Why CIOS and CMOS must learn to love each other †not only at SAP
social media and cloud †that marketing and IT have no choice but to forge ever
social media and cloud †that marketing and IT have no choice but to forge ever
telecommunications operator. Most obviously, while CIOS often fail to realize the value of their company†s external clients to their
The use of social media can also help to build a greater presence both internally and externally, and to
Prins, who prefers to keep work-related topics out of social media uses his passion for cycling as a source for non-work-related
Anonymous, CIO, leading Chinese telecommunications company Darryl West, CIO, Barclays Group 32 Born to be digital
telecommunications firm explains how, having initially graduated in engineering, her career path involved her becoming the head of a
peers, external consultants, the print media, online webcasts or others They are interested strongly in building their career upon
telecommunications sector, one in five of these leading CIOS hold a Phd on top of other qualifications
Swedish telecommunications firm Ericsson, had worked in consulting, at Mckinsey & Company. CIOS working in IT are more likely to have made such switches, but
in telecommunications, where 60%have taken up their current roles since 2010. Across the IT-intensive
Rambler Internet Holding 2000 †2006 Developer, Senior Developer, Head of Mail Development Department, Mail.
so you need a foundational architecture †for mobile, cloud, data applications, and so on. If you don†t, you wind up connecting
While it may make a lot of sense to move email and CRM systems quickly to the cloud, it†s a much more involved decision to know when to
The research draws on a telephone survey of 166 information technology leaders from a range of IT-intensive
telecommunications, online and e-commerce In addition to this survey, EY conducted an analysis of the career paths, education and background of over 100 leading
IT, telecommunications, life sciences and banking Demographics 39 Highest qualification 1 %15 %23 %9 %Management Phd in management or
%Telecommunication operators and services 8%Semiconductors and telecommunications equipment 7 %Transport and logistics Media and televison
4 %10 %Other E-commerce, internet and social media 6 %Cable operators and services 1 %Global annual turnover
27 %42 %11 %10 %10 %US$500M-US$999M US$1, 000m-US$4, 999m US$5, 000m-US$9, 999m
development of the Belview Strategic Site is a particular advantage for manufacturing and services businesses
 the extension of the Waterford CITY MAN to service the Belview Strategic Site and Port area, including leveraging existing NRA duct infrastructure to maximise cost
date included EI/CEB representatives were available to employees on site every Wednesday during September/October since the announcement of closure.
 Active liaison with outplacement consultants (working with employees on site commenced in Mid september to identify potential start-up projects and discussions
10 Advanced broadband services are defined as services with speeds of at least 100 Mbps, and that are
a need to extend the existing MAN to meet enterprise needs at the IDA strategic site at
13 Google maps 24 securing business friendly services that are faster and more convenient alternatives to using
In particular, optimal wind sites in terms of electricity generation potential and proximity to the grid should be prioritised
Telecoms backbone x Broadband x Road network x Rail x Air services x Seaport x
waterfordbusinessinfo. ie web portal has been developed by Waterford City council in conjunction with the enterprise development agencies Waterford County Council has zoned 163ha †Waterford Knowledge Campusâ€.
Memorandum of Understanding (MOU) to develop this site as Waterford Knowledge Campus The MOU sets out the development objectives of the campus to host the knowledge economy
landscape as well as heritage sites and gardens, which offer potential for further development of the tourism offering within the region (see Section 4
reference sites for Ireland. DEHLG, Dof Finance/National Public Procurement Policy Unit, OPW, State-Owned Enterprises such as ESB, Board Gá
availability of a utility intensive strategic site in Belview and other landbanks within the region.
National Heritage sites can act as significant attractors to the region in which they are sited. The continued development and promotion of such heritage sites in the
region, of which there are many, should be considered by local tourism interests Internationally Traded Services (excluding ICT) 35
generated a raft of new mobile investment activity in global business services (& global business services centres) to manage more complex global corporate structures and activities
Open source, Web 2. 0 and Mash-ups) are continuing to drive the development of new
Based on its excellent track record in telecommunications software and systems research, through the TSSG Group, it is the first of the Iots in Ireland to lead an SFI
Nubiq †mobile website generation and personalisation; Akruu †on-line billing and accounting services; Hasf6 â€
The TSSG€ s deepening expertise in the area of future internet infrastructure and services and
growing dominance of the internet experience reflected in radically altered business models The games industry in particular is showing very healthy and rapid growth globally.
console (incl. handheld), PC games, online games and wireless/mobile games and video games advertising. It excludes spending on hardware used for playing games
telecommunications networks and applications development Realising Potential The recently published Forfã¡s Action Plan for the games sector in Ireland contains
According to the Jobbridge website, on 2 december 2011, there were 189 employers from the South East advertising internships, comprising Carlow (19), Kilkenny (31), Tipperary South
Shared services are different in that they are centralised activities within a multi-site global corporation.
services activities with companies such as Facebook, IBM, Dell, Google, HP, Cook and others 3 In-House Call centres
the mobile and generally younger workforce employed in SSC/Contact Centres is attracted to the urban area that offers a range of potential employers as well as a dynamic and vibrant
-service calls, emails, sms and social media The Contact Centre Management Association (CCMA) estimates employment of approximately
the world-enabled by telecoms and internet technologies †and presents opportunity for SMES and regionally based firms However,
processing capacity, social media etc. and â€oemega-trends†such as ageing globalisation of financial services, carbon reduction, debt de-leveraging etc
 EI/CEB representatives were available to employees on site every Wednesday and CEBS are continuing discussions with a number of participants
on site from Mid-september to identify potential start-up projects  A mentor was appointed to one group of employees exploring business opportunity in
The research centres in Telecommunications Software systems Group and Separation Science would be regarded particularly well. While
The Telecommunications Software systems Group TSSG) in WIT has been identified as a world class research facility, with the capability to
Telecommunications Software systems Group (TSSG Based at the WIT, the centre for Telecommunications Software and Systems Group (TSSG) is a
major source of research strength for the region and nationally. Its research focus is on the
dramatic changes occurring in the telecommunications software industry, and on the wider converged communications industry, particularly in managing networks and in developing
partners including Cisco systems (Galway), LM Ericsson Ltd. Dublin), IBM (Dublin), Telefonica I+D (Spain) and Hewlett packard (US) are involved also.
In a recent international peer review the TSSG FAME SRC was considered to be one of the largest and strongest groupings of
Internet agenda in Europe. With ongoing investment by SFI and EI in the TSSG, its leadership
international leaders in the internet and model networks and services the TSSG is well positioned to support economic development in the South East
created 11 spinouts in the mobile services/internet application space. Feedhenry now employs over 30 people, Zolkc over 10 and the group previously started Catch (Hash6 Ltd
 Energy and Telecommunications  Education and Health care SOUTH EAST EMPLOYMENT ACTION PLAN †FORFà S
objective to provide a virtual (web based) †one-stop-shop†to provide information and
development of the Belview Strategic Site is a particular advantage for manufacturing and services businesses
 the extension of the Waterford CITY MAN to service the Belview Strategic Site and Port area, including leveraging existing NRA duct infrastructure to maximise cost
date included EI/CEB representatives were available to employees on site every Wednesday during September/October since the announcement of closure.
 Active liaison with outplacement consultants (working with employees on site commenced on 15 september to identify potential start-up projects
 A portal website www. southtipperary. ie promoting industry and living in South Tipperary  Postgraduate Research Centre established in TI Clonmel campus
 Holmestown Landfill & Civic Amenity Site  New Ross Civic Amenity Site  Enniscorthy Civic Amenity Site
 New Ross Sewerage Scheme  Rosslare Harbour Sewerage Scheme  Gorey Regional Water supply Pipeline Scheme
98  Enniscorthy (Clonhaston) Sewerage Scheme  Taghmon Water supply Scheme  Coolgreaney Sewerage Scheme  Wexford WWTP extension 30k pe-45k pe
jobs. ie web search 5th october 2011 The following provides insights into which companies are currently recruiting and in what
ABC Global networks Dublin 100 Hertz Dublin Call-text solutions Dublin Sky Livewire Dublin Manpower Dublin
-multiple channels including voice, email and chat on a 24/7/365 basis (e g. making or verifying reservations
Managing clinical trial processes, often across multi-sites and multi-jurisdictions. Clinical data management Supply Chain/Procurement services
an ability to empathise †as well as basic telephone etiquette. Computer literacy, language skills, ability to work in a team and leadership skills are all relevant
and redesigning websites so that they are searchable by technology/capability and not based on a †research centre†promotion
volumes and information intensity, the increased use of graphics and video, interactive web -sites, and increased †e†enabled service delivery
and supports highlight its fundamental importance to all sectors and activities going forward 23 It is envisaged that the strategic regional approach would have a greater potential for impact, and
The pace of change in the Internet arena means that Ireland in general, and the regions outside of
25 Internet data transfer capacities are growing at a fast rate. Fibre or enhanced cable technology are
website (www. forfas. ie. For ease of comparison across regions, data tables are provided in the Appendix
developing expertise in telecommunications and software development, and has a good base of medical devices companies
Restructuring HEI research websites so that they are more easily searchable in terms of technologies and their applicability †as opposed to by Research Institute/Centre
Its website presents a comprehensive overview of the range of supports available, enables on-line requests for meetings with relevant agencies
developed a website to provide a †one-stop†information portal for businesses. It is a good
/Calcmykprofile (U s. Web Coated 50swop 51 v2 /srgbprofile (srgb IEC61966-2. 1 /Cannotembedfontpolicy/Error /Compatibilitylevel 1. 4
enabled companies to manage multi-site operations across the world. ICT has been, and will continue to be, a key enabler for the remote delivery of services.
http://www. failteireland. ie/getdoc/d52161ce-06ca-4de1-aaf8-4bcca7b24a61/FI-oper-plan-SE-web
National Heritage sites can act as significant attractors to the region in which they are sited. The continued development and promotion of such heritage sites in the
region, of which there are many, should be considered by local tourism interests Internationally Traded Services (excluding ICT) 16
generated a raft of new mobile investment activity in global business services (& global business services centres) to manage more complex global corporate structures and activities
industry is highly mobile and that Ireland needs to continue to invest to ensure the ongoing
Open source, Web 2. 0 and Mash-ups) are continuing to drive the development of new
multiple customers using internet technologies. The pay-as-you-go, subscription pricing of cloud computing can enable companies (with perhaps vast IT systems built up over years) to
Based on its excellent track record in telecommunications software and systems research, through the TSSG Group, it is the first of the Iots in Ireland to lead an SFI
Cisco systems, Ericsson, IBM Telefonica and HP). The TSSG€ s commercial division has created also new companies which
have emanated from TSSG€ s research activity (spin outs) and has attracted also companies to locate some or all of their activity in Waterford with links to the TSSG (spin-ins.
Nubiq †mobile website generation and personalisation; Akruu †on-line billing and accounting services; Hasf6 †interactive radio;
The TSSG€ s deepening expertise in the area of future internet infrastructure and services and
availability of a utility-intensive strategic site in Belview outside Waterford City and other land-banks elsewhere in the region
website to provide a †one-stop†information portal for businesses. It is a good example of
Map of Enterprise Agencies from †waterfordbusinessinfo. ie†website Enhancing Quality of life The Southeast has many positive quality of life attributes,
attracting and retaining skilled people, particularly internationally mobile skilled labour; and ï¿creating the conditions to foster
internet to the majority of potential users in the Southeast region. However, †last mileâ€
include relevant indigenous companies as demonstration sites on inward investment itineraries and encourage joint overseas and indigenous company participation in trade
HEIS and research institutes to provide information on their websites from the perspective of the end-user (including industry interests in research) so that
Consider developing a regional web portal along the lines of the existing Waterford City website at http://www. waterfordbusinessinfo. ie
FORFÃ S REGIONAL COMPETITIVENESS AGENDA: REALISING POTENTIAL: SOUTHEAST 34 ï¿Harness the capabilities of the'new'highly skilled professional unemployed to identify
The IDA also provides serviced sites, preplanning approval and buildings (buildings are provided by the private sector on IDA serviced sites.
The IDA is developing a limited number of larger scale strategic sites that are intended to service utility intensive enterprise activity
e g. bio/pharma manufacturing, data intensive services Recent major IDA project announcements in the Southeast region
telecommunications) †especially where Industrial Estates and Business Parks are located ï¿Initiatives to strengthen the competencies and qualifications of the workforce
The Business Park has some Greenfield sites available for future development Wexford Business and Technology Park
The Business Park has some Greenfield sites available to suit both manufacturing and international services clients.
available) and Greenfield sites to suit both manufacturing and international services sectors Belview and Knockhouse Strategic Sites
Belview is a key strategic site developed by IDA Ireland to attract a cluster of cutting-edge
multinational utility intensive industries to the south-East. In Belview, IDA Ireland has assembled a 55-hectare (136 acre) land bank adjacent to Belview Port,
promoted as a key site for large process industry. IDA is working closely with Kilkenny County
serviced site The IDA have a further 2 sites totalling 76 acres, one site of 18.1 hectares (44 acres) and an
adjacent site of 14.2 hectares (32 acres) available for greenfield development in Knockhouse adjacent to the existing Genzyme facility
FORFÃ S REGIONAL COMPETITIVENESS AGENDA: REALISING POTENTIAL: SOUTHEAST 44 Business Sites In private Ownership Southeast Bio-Pharma Park, Carrick-on-Suir
Southeast Bio-Pharma Park is a 129 hectare (319 acre) landbank under private ownership. It
is proposed to develop a bio-pharma park at the site Kilmeaden Fields Kilmeaden Fields is a 26 hectare (64 acre) site with expansion potential to 105 hectares (260
acres) in the ownership of Glanbia. The site has been zoned for industrial/commercial/office and mixed use.
Power, water and gas available on site Development Site on Outer Ring road, Waterford Development site of c. 8. 5 hectares (21 acre) located at Ballycashin, Outer Ring road
Waterford in private ownership has been zoned industry and technology and has 650 metres frontage to the outer ring road.
All main services are in the immediate vicinity FORFÃ S REGIONAL COMPETITIVENESS AGENDA: REALISING POTENTIAL:
SOUTHEAST 45 Notes FORFÃ S REGIONAL COMPETITIVENESS AGENDA: REALISING POTENTIAL: SOUTHEAST 46 Notes
WARN-Count in xref table is 0 at offset 597239 CONTEMPORARY EDUCATIONAL TECHNOLOGY, 2015,6 (2), 113-125
Social media; Networked society; Mobile media Introduction Innovative uses of emerging technologies are enabling a fundamental transformation of the
ease, it easily beat going offline and using keypunch cards to instruct the mainframe Sometimes after a particularly productive day, the author paused in his research for a few minutes
it was free (Wikipedia, 2013a). Adventure had no graphics just words on an amber screen.
games collaboratively or competitively (Wikipedia, 2013b. And coming soon was something called a smart terminal,
courtesy of Moore†s Law to utilize it (Wikipedia, 2013c. But the confluence of these developments
and mobile, wearable technology such as Google glass and cloud computing can overcome the constraints of place, time and content in education.
worth noting that more than half (56 percent) of adults in the U s as of 2013 use a smartphone
Among youth, the level of smartphone and mobile device is even higher (80 percent among the 18-34 segment, a primary college target group.
Notably, smartphone ownership is even higher among the Black/Non-Hispanic (63 percent) and Hispanic (60 percent) population
called geocaches, using a smartphone or GPS and can then share their experiences online†(Geocaching, 2014.
into their curricula through the fusion of augmented reality, big data and social media Augmented reality (AR) is a new medium of communication (Craig, 2013.
legitimate peripheral participation (LPP)( Wikipedia, 2014a; Wikipedia, 2014b. In LPP, students engage actively in the real work of a discipline under the mentorship of a faculty member with
expertise in the discipline. Students studying history, for instance, might use a variety of mobile devices to conduct community history.
smartphones or tablets can be used easily as well as clicker apps and other tools for active learning are widely available at low or no cost (Socrative, 2014.
Living and learning in a social media world. Featured presentation at the Technology in Higher education conference.
Your smartphone is watching you. The New york times. Retrieved on 2 January 2015 from http://www. nytimes. com/2013/06/09/opinion/sunday/douthat-your
-smartphone-is-watching-you. html? hp ELI. (2011. Seven Things You Should Know About First Generation Learning Analytics.
/Downloads/18150452. pdf Geocaching. (2014. Geocaching. Retrieved on 24 february 2014 from http://www. geocaching com
Two cheers for Web U. Retrieved on 9 june 2013 from http://www. nytimes com/2013/04/21/opinion/sunday/grading-the-mooc-university. html?
The dark side of internet freedom. Retrieved on 9 june 2013 from http://tropicaline. files. wordpress. com/2011/04/netdelusion. pdf
Pew Internet & American Life Project-Smartphone Ownership 2013. Retrieved on 9 june 2013 from http://www. pewinternet. org/Reports/2013/Smartphone-Ownership
-2013. aspx Socrative (2014. Socrative. Retrieved on 24 february 2014 from http://www. socrative. com /Steinkuehler, C. & Duncan, S. 2013.
Retrieved on 18 april 2013 from http://website. education wisc. edu/steinkuehler/papers/Steinkuehlerduncan2008. pdf Steinkuehler, C.,Martin, C,
Wikipedia (2013a. History of massively multiplayer online role playing games. Retrieved on 9 june 2013 from https://en. wikipedia. org/wiki/History of massively multiplayer online games
Wikipedia (2013b. Massively multiplayer online role-playing game. Retrieved on 9 june 2013 from http://en. wikipedia. org/wiki/Massively multiplayer online role-playing game
Wikipedia (2013c. Moore†s law. Retrieved on 9 june 2013 from http://en. wikipedia. org/wiki
/Moore%27s law Wikipedia (2014a. Kinesthetic learning. Retrieved on 24 february 2014 from http://en. wikipedia org/wiki/Kinesthetic learning
Wikipedia (2014b. Legitimate peripheral participation. Retrieved on 24 february 2014 from http://en. wikipedia. org/wiki/Legitimate peripheral participation
Correspondence: John V. Pavlik, Professor, Department of Journalism and Media Studies, School of Communication and Information, Rutgers University, New brunswick, New jersey, United states
Overtext Web Module V3.0 Alpha
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