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the Web Digital Social Innovation The Young Foundation September 2010 Over 27 million Britons have a Facebook profilei,
self-created content to the web, and the same amount post messages to chat sites
predominately through the web. For example, in Tower Hamlets, a London borough with a large Bangladeshi population, Maslaha has been working with the Primary
social innovators to build effective, web-based solutions to social problems, resulting in digital innovations such as Mypolice-a tool for people to feed back their positive
†hyperlocal mediaâ€), freely available web tools are assisting communities to become digitally empowered The Young Foundation†s Local 2. 0 programme aims to learn more about how
communities can be empowered using the web and is piloting several projects with four English local authorities:
for council officers on how to engage with communities via the web, to the creation
how to run web-based exchange systems, or road charging. But more often the elements of the new paradigm are not self-evident;
become tangled in a web of dysfunctional rules, regulations and procedures Kafka Brigades gather together all involved front line workers, managers and
create web-based social start-ups. lxxxiii Inspired by start-up and technology oriented events such as Barcamp, Hackday and Seedcamp, 2
Hackdays, like Barcamps, focus on early stage web applications, but they are far more intense; software developers code continuously for 24 hours
anyone can submit an idea or a problem which a web -based tool might be able to help solve-these are posted publicly online.
time with the web development company, Headshift and roughly 10 hours of development time with the development agency, the Creative Co-op
provided with a range of supports which include branding, web and tech support, policy work, media and PR and internal/external evaluations.
software and web-based social networking around issues such as the management of chronic disease or childcare.
Web (CERN. However, there are numerous structural features of government that inhibit risk taking, experimentation and innovation.
However, within the complex web of existing NHS and local government frameworks, innovation is notoriously difficult to deliver.
have been helped greatly by the ability of the web to draw in a far wider range of people and ideas-new online platforms are enabling people to take
web 2. 0 tools provided the best means of communicating widely at little cost Initially, and unsuccessfully, they tried to canvass public opinion through
Information technologies and web 2. 0 tools are transforming how people interact, notwithstanding the necessity of physical space and meetings for the exchange of
User feedback on service quality, including web-based models such as Patient Opinion and I Want Great care that hold service
40) Web-based tools for co-design, such as the Australian site for people with disabilities and their carers, web2care
web. Examples include the webinars organised by the Cities of Migration network which have linked NGOS, foundations and academics involved
those around the web that share knowledge and intellectual property 106) Business strategies. The context for a business model is a business
business models adopted by web companies which, like social ventures have an interest in maintaining free access, while at the same time
considerable web-based innovation in this field, with websites providing guidance on organisational forms, and governance.
example is One Click Organisations, an ultra simple web-based tool for creating new organisations, changing constitutions, and engaging
or download systems (such as web designs and technologies) that are becoming freely available. One model is
137) Web presence. All social ventures now have to have a website. But their full potential has begun only to be explored.
placed its most valuable technical information on the web for open access in order to enable its ideas to be adopted more rapidly.
intermediary institutions, the web opens up the possibility of making new types of connections and raising finance from potential consumers
through a network of online communities, web related resources and peer review. Another example is Australian Social Innovation Exchange
197) Diffusion through the web. Viral marketing techniques can be used to tap into existing social networks and spread social ideas.
Members of the Network are supported also with branding, web and technical support, policy work, media and PR, and internal/external
The web has brought also systemic innovation to retailing and news, and has the potential (albeit not yet
This involves a wide range of issues from the use of the web to the nature of technology and the design of distributed systems which
meeting social needs to design web-based solutions to particular social challenges. Over one weekend, groups have to design
Lego have created a web platform †Designbyme 3. 0 †which enables users (mainly children) to design their own Lego sets.
and the Apache web server. These rely on a large and highly distributed community of programmers to
field, the web offers new ways to cut costs and widen connections. Websites like Kiva,
Guaranteed Electronic Market (GEM), a web-based market for people to exchange time and loans of products.
or web-based social networking around specific issues (there are reportedly 18 million cancer related websites, the great
-based social innovation that uses web technology to give voice to citizen journalists. Image courtesy of Erik MÃ ller
Web based platforms for organising grass roots campaigns In the last year alone, Facebook has been used to mobilise protesters
Web, The 21,38, 45,79, 97,108, 171 Web2care 31 Wellink 205 Welsh Water 65,183 West Philly Hybrid X-Team 170
Web) are the results of Research and Technological Development (RTD) programmes funded by public programmes has grown.
2) web-presence,(3) e-commerce,(4) e-business,(5) networked organizations,(6 digital business ecosystems In the early stages, Internet has been used as new instrument of commercial
web-presence (from 1993) The second phase saw proliferation of an electronic presence, usually through a static Web site.
web -presence phases FN, September 2002 Digital Business Ecosystems page 8 6%of Spanish SMES10, 9%of Italian SMES10,
Harnessing the Power of Business Webs, Harvard Business school Press; ISBN: 1578511933;(May 2000 James Moore, Death of Competition:
http://www. adimoserver. se/adimo4/(S (kokri4qeowj3nyvt0tkb1s45))/site/kista/web/default. aspx? p=1546&t=h40
Conflict and the Web of Group Affiliations. Translated and edited by Kurt Wolff. Free Press, Glencoe, IL
as well as on the complex web of interactions and on the institutional environment guiding and facilitating the actions and interactions of
220 Terabytes of Web Data 9 Petabytes of data -Web 2 billion Internet users by 2011
worldwide 4. 6 billion Mobile phones (worldwide 1 2 3 4 Veracity Fig. 1. 1 Big data drivers and characteristics
---Business Applications, Web Services Multimedia Platforms ---Software Framework (Java, Python. NET Storage (DB/File Infrastructure
Int J Web Serv Res 8: 26†53. doi: 10.4018/JWSR. 2011070102 10. Gai K, Li S (2012) Towards cloud computing:
implementing registries of web services 6 •Standards-based solutions for reuse, interoperability, and composition of services 7
processes as web services, such as, e g.,, the Business Process Execution Language (BPEL) 10 •Usage models based service invocation
and web-based, that we adopt to summarize the diversity of the ones available at the state of the art
As for the web-based development model, it focuses on applications using the web browser already installed on the devices.
•Deploy the application through a leaner channel (Web vs. EAS€ Enterprise Application Systems Finally, we consider a hybrid development model.
which built applications using web technologies that ensure por -tability, however, integrating them with specific characteristics of the different
-liarity, fitting to a native development model or else to a web-based one •Consider the business impacts of the benefits related to a reduction of time and
7. Papazoglou M (2007) Web services: principles and technology. Prentice hall, Englewood Cliffs 8. Shuler JA (2001) XML, UDDI, and SOAP:
vision grows out of the specific Web 2. 0 technologies current configuration producing unpredictable information accessibility,
collective intelligence applications differ from Web 2. 0 applications because they can be designed custom applications for small highly specialized domains instead
of the larger Web audience 7. Furthermore collective intelligence applications have the following characteristics 7, that is they
forms and 34%preferred web advertisement 8. In this scenario, the marketing intelligence has evolved and further focused on what we can call social listening
of view, ontologies enable Web documents annotation, making the process of querying formulation and reaching accurate results easier 21.
web documents) in different formats, from images and texts to more structured formats like those used in traditional relational database 21
tools and the 2. 0 web technologies†spread, firms that wanted to understand con -sumers†opinions had to conduct long and costly market researches.
mentioned, had been (and, will be enabled by the diffusion of Web 2. 0 4. 3 Information Growth and Market Opinion 73
However, the adoption of these technologies based on web applica -tions is influenced by the ability to properly develop security policies.
Moreover, in addition to web browsers, also web server software can be easily attacked by malware and other threats.
they must be well-defined in advance according to the specific case or web application cluster, always considering the preferences, behaviors and habits of the
and web technologies to infer data about people preferences, activities, and their social environments 35
Some distribution format, such as web inter -faces or mobile services, can be integrated easily with instruments for usersâ€
Web 1. 0, 2. 0 or 3. 0 applications Social media, etc Market signals Fig. 4. 3 An advanced model of marketing intelligence based on cooperation and new
Tsytsarau M, Palpanas T (2011) Survey on mining subjective data on the web. Data Min
Soc. web search Min. ACM, Hong kong pp 65†68 16. Li Y, Ma S, Zhang Y, Huang R, Kinshuk (2013) An improved mix framework for opinion
analyzing predictive opinions on the web. In The Joint Conference on Empirical Methods in Natural language processing and Computational
decision making using web 2. 0 content. IEEE Intell Syst 26: 78†82 33. Jindal N, Liu B (2008) Opinion spam and analysis. In:
Conference Web Search Data Min ACM, New york, pp 219†230 34. Schuster D, Rosi A, Mamei M, Springer T, Endler M, Zambonelli F (2013) Pervasive social
not only in their markets but also in the Web. This Chapter aims to provide a better
and social platforms capabilities through web-based apps, employees can be productive regardless of whether they work at the office or remotely.
instant messaging, fax machines, voice mail and web publishing tools. The second class is the electronic conferencing tools, in which,
groupware and from web conferencing systems. The main difference from groupware is the degree of collaboration.
Moreover, web conferencing systems and electronic meeting systems complement each other†s capabilities during the online conference or workshop
EMS systems extend the web conferencing system by providing tools that enable interactive production and documentation of group results.
In contrast, web con -ferencing software complement EMS with screen-sharing as well as the ability for
•Users became more familiar with web conferencing tools which helped in overcoming the traditional cultural barriers that hindered the use of such
•The cost of such systems before using the web has been reduced, likewise •The number of people who can work on systems simultaneously and efficiently
web-based office suite offered by Google within its Google Drive service. It allows users to create
Also, Microsoft offers a web-based 6. 4 Digital Collaboration Systems and Ideas 125 version of Onenote as part of Skydrive or Office Web Apps, providing users with
ability to modify notes via a Web browser. This software allows companies and users to •create notes, outlines, clippings of websites,
•access the notes from mobiles, Web or desktop devices •outlines collaborative presentations •maintain a shared repository for research
The second case study discusses the digital collaboration in educational web -inars. This word is combination of †web†and †seminarâ€
that is conducted over the web. This technology provides a platform for people to communicate and collaborate over separated geographical locations by using the
Web. Commun ACM 54:86. doi: 10.1145/1924421.1924442 22. Kittur A (2010) Crowdsourcing, collaboration and creativity.
-based character recognition via web security measures. Science (80-)321: 1465†1468 25. Verma A, Singh A (2010) Webinar†education through digital collaboration.
Technol Web Intell 2: 131†136. doi: 10.4304/jetwi. 2. 2. 131-136 References 131
perspective on digital business identity as related to phone numbers, web and email addresses. As for this issue, according to an independent study commissioned by
numbers, email and web addresses may lead to an increase number of business prospects, e g.,
email and web address, in order to avoid loss in revenue and ††contacts††with
digital brand community, that is the web community ††my Nutella The Commu -nity††promoted in Italy in early 2004 by the firm Ferrero, an Italian based
numbers, email and web addresses, etc. and savvy investments on digital media in the outer context of organizations;
, to web existence of firm, since sometimes, web teams and business divisions within organizations tend all to claim the ownership of the organizational web presence
Indeed, the web teams feel they should take the control over the websites and social channels because they feel they have the skills
and knowledge to maintain the quality of web presence. Similarly, business managers and employees think
Table 8. 1 Governance benefits for risks associated to key decision making areas Key decision making areas Risks Governance benefits
Identifying the relevant decisions Misdirected effort Good governance allows to identify the decisions that have a real impact on
which includes not only the core web team and business stakeholders but also the web managers within the organization and deep and rich support infrastructure that
can include legal department, business experts and ICT specialists as well as external vendors. Most importantly, those team members need to realize that they
federal web managers council 16. Although these recommendations were created to be applied in US government offices, we believe that the proposed six steps (1
registered domain on the Web were aimed entirely at attracting as many users as possible to their websites,
In particular, the web offers unique and unprecedented meeting and exchange opportunities between companies and customers.
Web servers can monitor and record the navigation of millions of users and produce in
, web-based supply chain management 176 9 Reinventing Business models systems, online commerce, interactive customer service) that enable the creation
models that are most popular among Web 2. 0 companies, which exploits the peculiarities of the information economy, is the so-called ††freemium††(combi
harnessing the power of business webs Harvard Business school Press, Cambridge 18. Amit R, Zott C (2001) Value creation in E-business.
the web, using crowdsourced data to harness the collective knowledge of millions of consumers reporting every day about billing complaints and suspicious mer
participants, video cameras, whiteboards, web-based or networked media, or applications running elsewhere. Digitization of physical content is also possible by
Web documents annotation, 70 Webex, 129 Wii, 4 Wordnet, 70 Index 215 Foreword Preface Acknowledgments
Campus Party, Le Web and Pioneers are leading international conferences gathering entrepreneurs and talent, promoting entrepreneurship by providing
as the value web continues to displace linear value chains of merely one-directional value and
Available at http://web. mit. edu/ceepr/www/publications /workingpapers/2011-014. pdf Hamilton, K. and M. Clemens. 1998. â€oegenuine Savings Rates in
to the public through press, web, and social media Prior joining the Global Competitiveness Network team
Available at http://www. cisco. com/web/about/ac79/docs /innov/Ioe economy. pdf Canalys. 2012.
type=web content&articleid=1208342 ††â€. 2013b. Visual Networking Index (VNI. Available at http://www
Available at http://www. cisco. com/web/strategy /docs/energy/gridonomics white paper. pdf The Economist. 2010. â€oedata, Data Everywhere. †Managing Information
Cisco. http://www. cisco. com/web /strategy/docs/energy/managing utility data intelligence. pdf Top500. org. 2013. Supercomputer Sites. http://www. top500. org
, web search, web adver -tising •Quantitative management of investment funds •Crowdsourcing to augment internal data
Surfing the web would be more convenient without cookie notifications and approvals. The APEC framework recognizes this,
and economic activities to the web. 4 More data are generated today than ever before; this is a positive
Available at http://web. mit. edu /rgibbons/www/Coase%20meets%20the%20cloud final. pdf Chen, Z.,W. Hendrix, H. Guan,
•Documents and content, such as PDFS, web content, and legal discovery elements (electronic information exchange in civil litigations
point of sale, web, and call center to include mobile and social capabilities •Finance functions (such as finance, risk, and
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