and accessories (Entertainment Software Association 2011 and $30 billion on crafts and hobbies in 2010 (Craft and Hobby Association, 2011;
Individuals can now access software, games, and social communities through smartphones, com -puters, and their gaming consoles (Williams, Yee,
In the four panels of Figure 4, we show the evolution of the experience levels of each segment
The panels in Figure 5 show the results by segment and content choices j=1,..20.
The results are presented in the two panels of Figure 9. On the top panel, we show the evolution
while the lower panel reveals the percentage of participating users, for both the actual and counterfactual cases.
as the bottom panel shows, consumers are more active with the content. This engagement is especially important in later stages of the game
Entertainment Software Association (2011), Top 10 industry facts, October 10th 12. Golder, P. N. and G. J. Tellis (2004), â€oegrowing, Growing, Gone:
and long-term outlook (Anderson and Reeb 2003). These differences might be explained partly that family involvement affects activities and pro
software of the mind. London: Mcgraw-hill Holt, DT, Rutherford, MW, & Kuratko, DF. 2010). ) Advancing the field of family business research:
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a single year (2010), was subsequently transform into a panel variable by combining it with the World
the industry and market contribute to creating a †realistic†outlook: â€oeeveryone works with †opinion leadersâ€.
strategic outlook that is necessary for OI to be successful. Joint innovation efforts (and innovation activities in general) take time to generate beneficial financial results and
e g. software engineering, renewable energies The National University of Ireland, Maynooth, had much experience of use of EU Structural and Social
improving transparency and allowing software programmers to create extra value from underused data by, for example, mapping
also been echoed by the recent Business Panel on Future EU Innovation Policy, chaired by Diogo Vasconcelos. xi In their final report, †Reinvent Europe
through Innovation, †the Panel argues that within innovation policy, the †priority has been investing in knowledge rather than utilizing it rapidly and
The Panel proposed broadening the concept of innovation to include social innovation as well as business innovation.
Here, the Business Panel on Future EU Innovation Policy allude to a new kind of research which is multi-disciplinary
European Technology Platforms Expert Group, the Business Panel on Future EU Innovation Policy and the European Research Area Board make a strong
software programming •†Push†in the form of effective supply, which comes from: first, the
software and web-based social networking around issues such as the management of chronic disease or childcare.
architecture, software, and information security. The process goes through stages of review and discussion, research for art preferences, evaluation
coherence, comprehensiveness or global outlook, and few developed channels exist for spreading skills, knowledge and experience.
The Business Panel on Future Innovation Policy notes that â€oethe current finance system is not fit for the new types of innovation required to address
comprehensiveness, or a global outlook. There are scattered elements of what is needed in civil service colleges, NGO training programmes, schools for
According to a Business Panel on Future EU Innovation Policy for the European commission, closed innovation systems are no longer a viable
recommendations of the Business Panel on Future Innovation Policy. clxxi SIX, therefore, recommends that the following should be established across
xi European commission, DG Enterprise & Industry, Special Business Panel (2009) Reinvent Europe through innovation: From a knowledge society to an innovation society.
by a Business Panel on future EU innovation policy. Available at http://www. eurosfaire. prd. fr/7pc/doc/1261563738 business panel report en. pdf. Accessed 3
cxxvi European commission, DG Enterprise & Industry, Special Business Panel (2009) Reinvent Europe through innovation: From a knowledge society to an innovation society.
by a Business Panel on future EU innovation policy. Available online http://www. eurosfaire. prd. fr/7pc/doc/1261563738 business panel report en. pdf (accessed 08
cxli European commission, DG Enterprise & Industry, Special Business Panel (2009) Reinvent Europe through innovation: From a knowledge society to an innovation society.
by a Business Panel on future EU innovation policy, p. 25. Available online http://www. eurosfaire. prd. fr/7pc/doc/1261563738 business panel report en. pdf
Business Panel (2009) Reinvent Europe through innovation: From a knowledge society to an innovation society.
Recommendations by a Business Panel on future EU innovation policy Available at http://www. eurosfaire. prd. fr/7pc/doc/1261563738 business panel report en. pdf. Accessed 3
clxxiii European commission, DG Enterprise & Industry, Special Business Panel (2009) Reinvent Europe through innovation: From a knowledge society to an innovation society.
by a Business Panel on future EU innovation policy. Available at http://www. eurosfaire. prd. fr/7pc/doc/1261563738 business panel report en. pdf. Accessed 3
•This is an intervention carried out with a comprehensive outlook with regard to strategic projects for the region
For example, bringing together diagnostic computer programmes, call centres and nurses to provide new kinds of healthcare;
including software, gaming and music. Other landmark projects that gave people a licence to be creative in other fields include:
vendor relationship-management software tools to put citizens in control of the personal data held by big firms and public agencies.
68) Citizen†s panels are similar to citizen juries but tend to involve more people †typically between 500 and 3, 000 people.
82) Fast prototyping emerged first in the software field, the idea being that faster implementation would speed up learning.
Felipe Berrã os, who launched the initiative, believed that this was the best arrangement â€
specification, and trains suppliers in the use of the software of the bidding process. The auction takes from two hours to a few days, with
Prize in conjunction with the United Nation†s Intergovernmental Panel on Climate Change (IPCC) for †their efforts to build up and disseminate
and open-source software such as the Linux operating system, the Mozilla Firefox browser, and the Apache web server.
and improve the software. Peer-to-peer platforms can be characterised by decentralisation, self-selected participation self-allocated tasks, community based moderation, and diversity of
business assets, such as Salesforce†s provision of software to nonprofit organisations, or TNT€ s distribution of food to disaster areas
translation software on its Meedan website of Arabic blogs, or Dialogue Cafã and the Social Innovation Exchange (SIX) using Telepresence
of open-source software, or web-based social networking around specific issues (there are reportedly 18 million cancer related websites, the great
-source software, they are also creating new terms and conditions for the use of information and products.
Hackney†s Online Citizen Panel 43 Hammarby Sjã stad 112 Harvard university Ash Institute for Democratic Governance and Innovation
Linux 139 Live Work 31 London Climate Change Agency 158 Mapping 17-19 Margolis Wheel 47-48
by building innovative software solutions with a social conscience 7. Initiatives such as Games for Change
and/or software tools (installation, training and subsequent reorganisation), continuous maintenance, servicing costs and telecommunications charges.
and efficient search engines, On average, across European union (EU), only 67%of SMES108 have access to the Internet.
The major obstacles could be overcome by having a software infrastructure with services at acceptable costs and adequate quality having the possibility to acquire
are, in fact, characterised by intelligent software components and services, knowledge transfer, interactive training frameworks and integration of business processes and e
business services and the software components are supported by a pervasive software environment, which shows an evolutionary and self-organising behaviour,
and software components and services developed for that area of business will appear. These components are based on a set of specific
which could be software components, applications, services, knowledge, business models, training modules, contractual frameworks, laws, â€
organs Software components business models Open source models operating systems Simple species Grass worms tiger Small organizations
Groupware sys Group o f species in symbiosis Species in symbiosis: †Networked organizations specific value
and software components and services developed for that area of business appear. These components are based on a set of specific requirements
ï€'Generic software components and applications adapted for the specific sector (e g. adaptation of customer relationship management systems, user
ï€'New developed or imported sector-specific software components (e g reservation systems or yield management systems for tourism sector;
software sharing, common development of open source software open and distributed common infrastructure use of digital business ecosystems
a unique provider, to guarantee the independence from hardware and software platforms, the highest interoperability and the possibility to reuse the preexisting
compatible free software; the mechanisms for semantic definition, ontology building and instruments for distributed look up
ï€'fosters the private entrepreneurship on the sector of production of software components and services
Stimulus for small and local ICT software and service providers The ecosystems stimulates the innovation
the smallest software producer can compete on equal terms with the most powerful corporations Competitiveness and innovation is increased then,
generating a supply of software with better conditions of usability, in a model of continuous improvement
provide support for proprietary software produced by multinational companies do not have the knowledge and the possibility of high-level development.
develop software components and solutions creates more technically qualified employment and a framework of competence which stimulates the market, and
enterprise panels is attrition †which leads to missing data and possibly biased results When reviewing the existing literature on innovation-performance relationship
Science, Technology and Industry Outlook, OECD Paris OECD (2005), The Measurement of Scientific and Technological Activities:
evidence from the Vienna software sectorâ€, Economic geography, Vol. 85 No. 4 pp. 443-62 Toâ dtling, F. and Kaufmann, A. 1999), â€oeinnovation systems in regions of Europe †a comparative
information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.
•to be the first of a yearly outlook focused on digital trends emerging from both
aims to be the first of a yearly outlook focused on digital trends emerging from
Research at the Business Technology Outlook (BTO) Research Program who have provided me valuable suggestions and precious support in the coordination of the
bright researchers at Business Technology Outlook (BTO) Research Program that have supported me in carrying out interviews, surveys, and data analysis:
6. 4. 5 Social Software and Collaborative Systems and Tools...123 6. 4. 6 Online Communities...
In 2011, GE announced $1 billion investment to build software and expertise on Big data analytics, launching a global software center in San ramon, Cali
-fornia. GE charged William Ruh from Cisco systems to lead the center, devel -oping software and data science capabilities for GE€ s Big data domain of interest
†the industrial Internet†POINT OF ATTENTION: Big data require top management commitment and investments, in particular, on human resources to be focused on data
Indeed, the GE assesses the success of software and analytics by their enabling a new portfolio of compelling service offerings, helping, e g.,
http://www-01. ibm. com/software/data/bigdata/./Accessed 9 jul 2013 7. Pospiech M, Felden C (2012) Big data†a state-of-the-art.
how GE is building big data, software and analytics capabilities for an ††Industrial Internet. ††http://sites. tcs. com/big data-study
such as data centers and specialized software applications 2. It is the latest development in the computing models that performs computing functions on
users to utilize the hardware, software, and networking infrastructure over the Internet. From this definition, three levels of cloud computing can be defined (see
Fig. 2. 1). The first level is the Software as Service (Saas). In this layer, the
The second one is Microsoft windows Azure platform, which is composed of three components. The first component which is
---Software Framework (Java, Python. NET Storage (DB/File Infrastructure ---Computation (VM) Storage (Block Hardware ---CPU, Memory, Disk, Bandwidth
7. Software frameworks. The main objective behind the cloud computing is to provide a platform to host
host the software frameworks such as Mapreduce on one hand, and the legacy applications that are required to run on these file systems from the other hand
charge of their jobs of providing software and hardware support 4. Based on the last point, there will be a possibility of losing the expert
It is a platform that allows multiple OS and related applications (called Virtual machines VMS) to run on a cloud machine
The Applications Programming interface (APIS) are the software interfaces that document how to communicate with the concerned software.
The CSP publishes those API to allow users to discover the available features of the cloud computing
Hardware/Software Experience Fig. 2. 3 Cloud computing supplier selection. Adapted from 19 36 2 Cloud computing
as networks, servers and software applications. It allows people to access the applications and software they need over the internet and without any limit.
Also it provides many benefits and advantages to the implementing companies. Cloud computing helps organizations to adapt quickly to market changes
Proceedings of the first workshop on hot topics in software defined networks, pp 97†102
+Smart mobile communications •iphone, ipad, Android OS Smartphones and tablets Cloud computing •Amazon, dropbox, Google, Salesforce. com, Windows
information systems, at software as well as data level •Performance, encompassing the need for monitoring and control of applications
software and data ï§Device management data privacy and security Software solutions to support applications management on devices
Development Integration Security Performance Fig. 3. 3 Digital management solutions 56 3 Mobile Services The native development model is specific for a single device
operating systems (Apple, Samsung, Google, Microsoft, RIM thus with a degree of freedom and control over the application
, the use of two or more operating systems on the same mobile device. These solutions, on the one hand, provide the user with a certain
degree of freedom in the choice of the device and operating systems; on the other hand, they improve security
and business data as well as operating systems (the former managed by the mobile operators, the latter by the IT department of the company where the user is actually
different mobile devices, regardless of operating system, without losing the native capabilities, and synchronize with the corporate CRM and Inventory management
-patible with different operating systems (OS), such as, e g.,, ios, Android Blackberry, Winmobile), as well as facilitating the updates by the users 29,30
Thus, the Kony solution have been selected to deliver Toyota†s Mobile Shopping Tool application, including the mlottm features 29,30,
application for multiple types of OS, among the key issues for obtaining substantial savings from enhanced Customer Experience
Force Automation mobile app for ios based tablets (ipad. The goal of the solution was to provide more useful information to sellers to increase the effec
, the Warehouse Management Software (WM) SAPÏ¿directly has to indicate where the scanned unit must be stored.
section, sentiment analysis software (or opinion mining) try to monitor all the relevant matters discussed online.
As well as a search engine allows searching information through websites, an opinion search engine can easily find judgments and evaluations about the argument
the users are looking for. In this context, it is important to underline Horringan 22 reported that out of 2000 American adults†sample in 20071
according to Pang and Lee 12 a sentiment analysis software has to be able to •Identify relevant posts
syndication, social bookmarking, Podcast and widget. These systems reshape the way social networking is considered, giving it a more dynamic and multi-sources
Moreover, in addition to web browsers, also web server software can be easily attacked by malware and other threats.
and software Histograms and sketches for data stream computation problems see 37 for a survey a According to 42 Hyperscale storage is measured a storage space in terms of petabytes,
software development and open innovation. Among the instruments, blogs and wikis, forums for discussion, video services (Youtube and Slideshare), have
and what protection software they have as well as the provisioning and support they will need. It also provides the legal requirements to govern this trend.
•Fourth segment is about the issues related to software and apps used on the consumerized devices
software being introduced into the enterprise network by poorly protected smartphones, the Mcafee study concludes that theft
different operating systems and applications that all requiring management will lead to increased costs 3. The possibility of losing mobile devices would likely increase when the
different operating systems that may occasionally connect to the corporate net -work, but are connected always to the Internet.
3. To decide which operating systems and devices to support: this is an important procedure in order not to ensure that the technology choices wouldn†t
includes considerations related to software requirements, bandwidth options management needs, and investment parameters 14 5. To stay up-to date with changing and new technologies:
OS and devices 4 Plan Deployment 5 Stay current with Technology Fig. 5. 2 Best practices for supporting employees†owned devices.
-vide a rich platform to manage Android, iphone, and Windows phone devices Also, it includes information protection by using Active directory Rights Man
•migration to up-to-date Linux, IOS and Windows versions to reduce cost •reducing application portfolio and application migration
separates the desktop environment and associated application software from the physical client device that is used to access it
this solution can access enhanced media and graphic software from virtually any place and on any device.
the privacy and security risks involved in using certain software applications Legal considerations. It is crucial to consider the different legal and privacy
and software failure. Also, different support strategies can be utilized to control the support efforts as well as the costs
Consumer OS Consumer OS Enterprise OS Enterprise OS Local workspace Local workspace Local workspace Local workspace
Devices Operating systems Files & settings Apps On your own You You You You Corp Corp Bring your own You You You You
has positioned the software giant to introduce enterprise social networking capa -bilities to its existing business collaboration systems such as Sharepoint
Skype software, which is a communication product that Microsoft acquired last year for $8. 5bn and it is expected to integrate with its mainstream business
the value of it is in the software or app that can also be used on desktop computers and other devices such as ipad
Moreover, with its one-X software for smart phones Avaya also allows its employees to make the mobile phone acts as an extension of
employee-owned Apple and Android phones, and tablets that meet its minimum operating system requirements POINT OF ATTENTION:
It is necessary to realize the importance of engaging people from all departments at the company in order to comply
meeting systems, videoconferencing systems and instant messaging software applications like email and chat programs •Same Time (synchronous) and Same Place (collocated),
This software system is a suite of tools that provide configurable features of collaborative working methods;
groupware and from web conferencing systems. The main difference from groupware is the degree of collaboration.
Groupware provides support for col -laboration within groups of participants where their contributions are recognizable
In contrast, EMS enables the group to produce an artifact in a cooperative way, in
during the execution of a business process, both groupware applications and EMS support and complement each other:
the groupware provides teams with capa -bilities related to researching and documents creation during the preparation stage
-ferencing software complement EMS with screen-sharing as well as the ability for the voice interaction functionality that is necessary in synchronous online con
compatibility, and the way the workflow is configured pre in such software applications. Several associations in industry issue their own standards of docu
6. 4. 5 Social Software and Collaborative Systems and Tools Nowadays, people are using social networking massively.
The term social software is general and it applies to systems used outside the work environment or workplace.
Software products such as email, calendaring text chatting, wiki, and bookmarking belong to social software category. However when these applications are used at work to facilitate the accomplishment of
business tasks, processes and objectives, then they are called collaborative software Collaborative software is designed an application to assist people involved in a
common task in order to achieve their predetermined goals. These applications aim to transform the way the documents
The use of such software at the work place stimulates a Col -laborative Working environment (CWE) that supports individuals as well as those
Examples of such collaboration software in the market include: Microsoft Sharepoint, IBM Lotus notes and Google apps for business.
The latter one con -tains many useful applications such as Google doc for file sharing among team members, Google Calendar for scheduling meeting at times that works for
everyone with features such as reminders, Google Drive for storing, sharing and accessing files from everywhere,
Google Sheets that enable spreadsheet 6. 4 Digital Collaboration Systems and Ideas 123 management with easy charts and discussion style comments, and finally, Google
Also, Siglin 17 has provided examples of other video collaboration software The first one is provided by Accordent Inc,
with Powerpoint, webpages, and live video streams. Moreover, beyond just the live streaming capabilities, the company has polling, chat, and other real-time
market such as Skype, Dropbox, and others. Moreover, it is worth noting that these technologies can be considered as a representative ††type††of the main common
Skype This application is a free voice over internet Protocol (VOIP) service and instant messaging that is developed by the recently acquired company by the software
giant, Microsoft. Skype can be used to meet the following goals •calling and video conferencing over the internet
•train team members on using software using screen sharing ability with others •cheap calls on landlines and mobile devices
•instant text messaging from computer to computer •conduct meetings and conferences Dropbox Dropbox is a file hosting service that offers many capabilities such as cloud storage
Google Drive and Google docs Google Drive is a file storage and synchronization service provided by Google and
Google Drive can be searched with web search engines. Google docs is a freeware web-based office suite offered by Google within its Google Drive service.
It allows users to create and edit documents, spreadsheets and presentations online while collaborating with other users live.
With Google docs, users and companies can do the following •create, collaborate on, share and edit documents online
•collaborate in a real time, which means that the users can see the changes instantly
•manage different revisions of a document •create online forms for conducting community surveys
and share Microsoft office documents directly within a Web browser •It provides the ability to integrate with Microsoft office and outlook
•Users can share the documents on social networks •It supports geo-location data for photos uploaded onto the service
Onenote is a software from Microsoft that enables a free-form information gathering and provides capabilities for multi-user teamwork.
available for different operating systems. Also, Microsoft offers a web-based 6. 4 Digital Collaboration Systems and Ideas 125
This software allows companies and users to •create notes, outlines, clippings of websites, and collections of images
applications and software services provider. The introduced technology has suc -ceeded to achieve high satisfaction rates from both the members of the faculties
Bhana I, Johnson D (2006) Developing collaborative social software. Comput Sci ICCS 3992: 581†586
Software C (2013) Collaborative software. In: Wikipedia. http://en. wikipedia. org/wiki /Collaborative software 17. Siglin T (2011) Video collaboration tools.
Social networking software and argumentation systems are just two examples of the ongoing research in this important area of digital governance.
innovative software and hardware products has always been the focus of Apple and, traditionally, most of its business operations were taking place in the field of
-bination with the itunes software, a system that allows users to access the Apple store to buy online music
hardware and software products with a high degree of innovation, but it has radically transformed its business environment,
In fact, the search engines like Google and Yahoo! are some of the most visited websites and they make money thanks to
designed as a mix between the style and appearance of ios with the convenience of Facebook.
-ground and experience on Google software, developed at the IBM Research Lab in Haifa, while his two partners both have extensive experience in the banking
made up of financial experts, kids entertainment professionals, software devel -opers, startup experts and creative.
and the software itself is developed for easy integration with other systems 10.7.1 Developer Noldus Information technology was established in 1989,
on parasitoid wasps, he developed the first version of The Observer, a software Table 10.10 User value
and led to starting a company for the development of software dedicated to behavioral research.
) On the Mobile Payments side, the ios and Android app, on the one hand allows customers to pay with their smartphone, with no need for cards or cash
resources such as networks, servers, and software applications. Furthermore, we have analyzed the challenges to digital business innovation by the diffusion and
Social software, 123 Software as service (Saas), 24 Start-up, 187 Storage, 10 Subjectivity detection, 73,74
T Tagging, 83 TAM 2, 51 TAM 3, 51 Technology acceptance model (TAM), 47 50†52,54, 63
6. 4. 5 Social Software and Collaborative Systems and Tools Skype Dropbox Google Drive and Google docs
Microsoft Skydrive Microsoft Onenote 6. 4. 6 Online Communities 6. 4. 7 Crowdsourcing 6. 5†Case studies
6. 6†Summary References 7 Digital Business Identity Abstract 7. 1†Introduction 7. 2†Privacy and Security Drivers and Challenges
Overtext Web Module V3.0 Alpha
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