collaborative innovation in which final users and communities collaborate through digital platforms to produce solutions for a wide range of social needs that have failed to be met by existing solutions and at a
2. Mobilise a big variety of stakeholders and Support a community of civic innovators and users.
involving users at every stage as well as experts, bureaucrats and professionals; designing platforms which make it easy to assemble project
combining ethnography, visualisation techniques from product design, user -involvement ideas from social movements, and commissioning methods
mobilising networks of users that were developed by the third sector in the 1960s and 1970s.
or users and communities †but equally, some innovation developed by these sectors does not qualify as social innovation
strength (for example, linking users to professionals) and conflicts are resolved (including battles with entrenched interests.
But other examples include user-led and peer research, based on the premise that people are placed best to
User -led research has developed especially amongst long term users of health and social care services. Service users are responsible for all stages
of the research process †from design, recruitment, ethics and data collection to data analysis, writing up, and dissemination.
One example is the independent, user-controlled network, Shaping Our Lives, which started as a research and development project and now works with a
wide range of service users across the UK 1 PROMPTS, INSPIRATIONS AND DIAGNOSES 19 13) Participatory Rural Appraisal (PRA) involves a range of techniques
such as interviews, mapping, focus groups and events to understand community views on particular issues. The aim is to engage local people
of users and better tailor services accordingly. In industry and commerce the capacity to collect
17) Feedback systems from front line staff and users to senior managers and staff. Feedback loops are a necessary precondition for learning
User feedback on service quality, including web-based models such as Patient Opinion and I Want Great care that hold service
18) Integrated user-centred data such as Electronic Patient Records in the UK, which, when linked through grid and cloud computing models
32) User and public pressure can force change. Politics remains the most powerful channel for pressure but feedback can also be organised
through many routes, from surveys and websites to user representation on management boards and committees
Ideas come from many sources, e g. citizens, service users, communities, front line staff, other sectors,
and engaging citizens, users and others in the design and development of solutions As we have mentioned elsewhere,
of interests †the users and beneficiaries of the innovation as well as the producers and suppliers.
37) User-led design. Users are placed often best to identify their own needs and come up with ideas about how best to meet them.
In practice much of what is called †user-led design†would be described better as †user engagement in designâ€, with designers and professionals still
playing key roles as orchestrators and facilitators 38) Redesigning services with users and producers such as the work
undertaken by design consultancies like IDEO, thinkpublic, Participle and Live/Work or the Hope Institute†s citizen teams formed around
public service improvements. One recent example is IDEO€ s work with the SPARC centre at the Mayo Clinic (see-plan-act-refine-communicate
39) Engagement of ex-users. The Arizona Department of Corrections has involved recent prisoners in designing programmes to help others
47) Starting with the user through user research and participant observation, including ethnographic approaches such as user/citizen
diaries, or living with communities and individuals to understand their lived worlds. SILK at Kent County Council, for example, used
and ideas for providing services to mainstream users. For example redesigning buildings and objects to be used more easily by people with
Participants attend as a †virtual†version of themselves (an avatar), and 2 engage as these selves in cyberspace
costs low, tangibility and feedback loops from users and specialists 81) Prototyping refers to the design of a working model of a product or
blind†methods so that the researchers don†t know which users are receiving the treatment and
of control, the team and relations with users are likely to have greater priority, and may in fact be the substance of a new social technology on
In principle, user and beneficiary representation on management boards can serve as a channel for new ideas from the
127) User orientation and autonomous work groups. Large commercial organisations have moved away from hierarchical organisations to
by the users/consumers and their requirements, translated through information and operational systems that highlight the degree to which
built up between a venture and its users and suppliers, and the relationships between a venture and its staff and volunteers.
to users and investors; to suppliers and distributors; and with its own staff, board and volunteers.
136) Systems for user feedback to keep users at the centre. Social ventures tend to rely on their idea to galvanise funders and users
They place their operational focus more on supply than demand. But 4 SUSTAINING 75 to ensure that the venture remains generative rather than static, users
should remain central †a service should know who they are and who is missing,
and accounting system, it requires a system of user relationships and feedback as part of its operational spine
services should start from the user, and that its diffusion should be approached from the perspective of users, not least because they are in many cases also co
-producers. We also argue that a distinction should be made between services where demand can be expressed in the market (for fair trade or green goods
159) User groups and their campaigns. User/consumer/citizen groups play a critical role as innovators and diffusers.
In health for example, the speed of adoption of new drugs can often be correlated with the strength
User groups create a demand for services, particularly from public authorities by spreading information and lobbying.
are tailored to the needs of service users. In the UK, this has prompted a series of developments including Local Area Agreements (LAAS) and
183) Personalised budgets involve users being allocated a budget to be used for ongoing care needs.
and spent by the individual user, and personal budgets which councils administer according to the individual†s wishes
local authorities establish systems that give users this type of financial autonomy over their own care.
in which users and originators can engage in the evaluation and adaption of innovation 191) Platforms give people the tools
try to estimate what non-users might value, whether through †altruistic use†(knowing someone else might like it;
226) User-oriented and user-generated metrics such as the †sousveys††surveys undertaken by citizens on services provided by the state †used
227) User Experience Surveys such as those now being introduced in the NHS which explore users†experience and emotions in relation to the
support for the user rather than the simple delivery of a standardised package. The idea has led to radical models for reshaping care for the
Formation of users and producers Users and citizens often need to play a part in the design and implementation
of new systems. They may require new skills and approaches (what the Infrastructure for green transport-plug-in points for hybrid cars in San
249) Mutual help and mentoring by users. The tradition of voluntary coaching (in sports clubs,
foundations try hard to connect emerging ideas to potential buyers and users But these tend to be small scale and ad hoc.
user-centred innovation A day in the life. In order to promote user-centred innovation, Mindlab undertake ethnographic research,
including video diaries, to understand the everyday needs and ideas of Danish citizens better. Image courtesy of
which provide user -generated information such as ehow and Netmums. Netmums provides information on a variety of local resources †including child-friendly
enables users (mainly children) to design their own Lego sets. The designs are collated together in the Lego gallery
by other users. There are also a number of clothing companies and boutique design agencies which have adopted this †design and orderâ€
Users make their resources (time, disk-storage etc available to other users for free. This includes file sharing services
such as Napster, and open-source software such as the Linux operating system, the Mozilla Firefox browser, and the Apache web server.
319) Circuits of information from users to front line staff and senior managers. The flow of information from the periphery to the centre is
320) User engagement has been helped both by user groups themselves and by professional organisations providing methods for engaging citizens
Users play an important role in providing new insights into user needs sometimes playing direct roles in redesigning services.
and interacting with service users;(iv) process innovations (new internal procedures and organisational forms; and (v) system innovations (including governance structures
engaging beneficiaries and users in decision making processes. Here are a few ways how 422) User and beneficiary representation on management boards
One example is Room 13, which started in Scotland in 1994 when a group of students set up their own visual arts studio.
423) Innovation assessments commissioned to assess the views of users and beneficiaries, and whether the innovation itself and the process
M-PESA now has half a million users in London in addition to its users in east Africa
451) Corporate not-for-profit management of social provision such as Academy Schools in the UK and Charter schools in the US
providing others, selling information on users and so on. 1 In the field of open -source software, they are also creating new terms and conditions for the use
For users, one of the main challenges now is to navigate through the wide ocean of information available online.
There has been marked a development of users becoming more engaged in the production of services. In the words of Alvin Toffler, they have become
†prosumers††producers as well as users of services. They are playing a critical role in areas from health and education to recycling and the energy
517) Users as producers †such as the Expert Patients Programme, which teaches users to manage their own health conditions more effectively
and be more confident in their own care. Teachers on the programme are themselves living with long-term conditions.
Older people are seen as both users and providers in the system, for example, visiting their peers for friendship
525) User groups such as rail user groups or park user associations (for example, the Clissold Park User Group) that become champions for new
ways of organizing services Social movements Social movements have been the source of major waves of social innovations
over the past 40 years †notably in food, the environment, healthcare, and in transforming the social relations around gender,
Clissold Park User Group 207 Clore Social Leadership Programme 177 College of Health 116 Commons 76;
Users 31,62, 69,74, 85,89-90,92, 105 115,139, 148,173, 204,205 Vancity 188 Vauban, Freiburg 75,76, 108,117
Innovation (DSI) activities, â€oea type of social and collaborative innovation in which final users and communities
in the generation of potential ideas through a more user-centred approach to policy-making. The workshop
Innovation (DSI) activities, â€oea type of social and collaborative innovation in which final users and communities
to gather a critical mass of users that can adopt the services The main question is,
mapping facility in a user friendly way, through the improved UI and visualisation interface. We also clearly
Users are able to filter organisations, projects and case studies with a new improved and easy to visualise filtering interface.
should invest in user-driven innovation The recently launched Open Data Strategy for Europe9 established a level playing field for open data across the
users) more often complement traditional top-down approaches that can help build resilience through user empowerment;
user-driven innovation. There is tremendous potential value in the emergent Digital Social Innovation sector. 28 Relevant initiatives that employ a bottom-up approach towards SI are The Collective Awareness
and interdependent environments where companies, scientists, policymakers, governments, users, developers citizens, and other communities can interact productively to promote radical change.
co-developed with users and communities, free and not free, empowering entrepreneurship, driven by innovation, stimulating growth
in the quest for articulating user involvement, from support to entrepreneurial lead users to needs-finding or
user experience services. Actually, their goal could be described as the creation of â€oeinnovation arenas†where
case of the Arduino Playground (http://playground. arduino. cc/),a wiki where all the users of Arduino can
the quest for articulating user involvement, from support to entrepreneurial lead users to needs-finding or user
community, it is the living labs themselves that provide structure and governance to individual users from
labs organise users in needs finding exercises contributing to ideation, support them in acting as entrepreneurs
organise user contribution in incremental innovation through localisation exercises, or promote societal involvement for a certain platform, product or service.
of finding and involving lead users and to capture users†attention. They believe the living labs†business
The open/big data community†s enablers connect (local governments with those who are potential users and who will boost innovation.
therefore, we can only refer to the governance of relationships with stakeholders (users, first data providers
sufficiency, and value-added to the user), representational quality (it relates to meaning and format), and
mechanisms to achieve specific project-related goals by effectively facilitating user participation. Some of the
million users around the world. Its mission is to empower people everywhere to create the change they want
if an R user does not need the additional services, then, s/he does not have to pay for them
Extrinsic motivations include user needs (developments take place as a result of a personal need for a tool and, then, it is shared
administrations collectively represent a major software user with great impact on the software market: when an agency adopts open software,
and customised services to users. It serves as a new monetisation channel for app developers.
such as user confusion, privacy concerns, premature scaling, the competitive landscape) but the most important reason is that start-ups were not able to monetize their product/service.
There is quite a lot of consensus about the fact that a living lab is driven a user open innovation arena or
users to take an active part in the research, development and innovation process Public funding is an important instrument at the initial stage of a living lab
as the user. One of the goals of the activity is to support the creation of new exportable products and services
and reputation in order to attract users to their buildings and platforms. According to Almirall & Wareham (2008), this is relevant because the innovative capacity of a society
In addition, because the reward users capture from the process is explained mostly in terms of reputation and a sense of belonging
future user participation will also be affected by the level and success of wider societal awareness.
community of open data users. Competitions are aimed at developers, researchers, journalists and anyone who has a keen interest in the reuse of open data,
Some potential users will participate in a system not for any returns from the system,
A more user-centred approach to policy-making, if you will The workshop brought together over 70 DSI practitioners, researchers, experts, and policy makers from
are represented equally in the user interface and this is highly effective in facilitating consensus and in the
but with a new user interface more similar to actual social networks like Facebook or Twitter I would call it Yups. com:
Most users have accepted exploitative business models based on privacy infringement and often hidden surveillance mechanisms in exchange for free services.
Users should be able to set the terms for controlling their personal data, including data portability.
The question is how to assure user control over personal information in an ocean of commercially valuable Big data.
and behavioural patterns of the user, is mined continuously and analysed with the main objective of maximising value extraction (e g. for marketing, economic
positions between citizens and institutional users on one side and right holders on the other.
and services that adds value for users and strengthens overall European added value. Innovation should no longer be the result of top-down push technology strategies but of a
-ious methods involving users used by the design company Ideo, and the consultan -cy What If?
where users have choice (so that they can choose a radically different model of school or doctor rather than having it forced on them;
users have choice; and where expectations are carefully managed The Process of Social Innovation ow other revenue sources for many innovations.
for user networks in business innovation is emulating longstanding practices in NGOS (Michael Young pioneered patient-led health innovations a generation ago
they depend so much on co-production by the user, patient, or learner We have proposed some of the new mechanisms
ship between user and suppliers. Prime Minister†s Strategy Unit, Improving the Life Chances of
in the production processes brought by networks of users/producers (Benkler, 2006), which have clariï ed the
and which organisations and processes can foster innovation and dense communities of users, leading to a vibrant
Since the digital ecosystem is coupled structurally to the socioeconomic system of its users, its architectural design
In the Web, due to the pressure of user needs, we see a continuous evolution of the protocols and artiï cial languages
of the ecosystem, shapes the user perception of the business ecosystem. The more rich and more †populated†a digital
reality through formal ontologies and imposed by experts mediating on behalf of the users. The formal languages used have a high expressive power,
represent the user experience in organising online information, in contrast to the approach of establishing
cooperation among users. Through collaborative tagging users do need not to rely on intermediaries to describe their business activities, needs, they can participate directly in the modelling of reality.
The descriptions made by the users through collaborative tagging are less expressive and detailed than the descriptions made with
formal languages; however, being much easier to write, they are made eï €ectively by the users, and the ecosystems
are populated (Halpin, 2007 The point of view of social constructivism, which until a few years ago would have seemed radical or simply strange
technologists and users, and the interfaces of the artefact with the wider technical infrastructure. Such configurations are shaped by the dynamic socio-technical structures (i e
allows users to assess how much the economy†s regulatory environment as measured by Doing Business has changed
†a type of social and collaborative innovation in which innovators, users and communities collaborate using
-cal mass of users and exploit the network effect Digital social innovation plays a central role in the development of the Future Internet.
†a type of social and collaborative innovation in which innovators, users and communities collaborate using
the  user/co-producersâ and all the other participants to the initiative, taking into account the transforma
-tion of the role of the consumer into active users as co-creators and their deeper motivations to participate
network and its critical mass of users grows larger than its cost), emphasising the characteristics of Inter
and unable to gather a critical mass of users and exploit the network effect There are many cases of DSI being spread throughout society that we attempt to define
•The ways in which grassroots civic innovation might lead to systemic innovation †user-driven innova
-ties and users •How to transform individual and collective behaviours to shape a more sustainable society, by leveraging
it needs to bring citizens, users and society on board linking industry competitiveness with excellence in science and research and societal
appropriating users data, and discriminating network traffic. By centralising computing, data storage and service provision (via the Cloud),
closed, favouring incumbents and, in general, dominant players, thereby in time constraining user-driv -en innovations, particularly ones that don†t involve monetary payment.
and for all users in an age of †combinato -rial†innovation Collective intelligence may be defined as
†a type of social and collaborative innovation in which innovators, users and communities collaborate using dig
-gregation between users and/or their data •Demonstrates of a clear network effect â€
•Driven by grassroots or â€oebottom-up†communities of users •Organisations and activities selected were scored then in this long-list against the technology trends
on the website for users to download and investigate, just as any custom code developed in the course of
Based on our understanding of the DSI community as the primary users of the system, we have designed
A digest email encourages users to complete any missing data in respect of this. Therefore, any organisation can exist on the map
data, network relationships, communication density and user generated data applied. Currently the web -site is focused on the geographic mapping of organisations.
-cal driven developments such as sensor networks and open data connected with a sustainable user-centric
delivering DSI services that enable users and developers to come together and collaborate in new ways.
driven by a community of users and the health data they create, and the organisation behind Github, the
and engage a large number of citizens and end users for a variety of causes: The majority of DSI services directly engage citizens
or the location of the user, is one example of open networks enabling citizens to protect their digital rights online.
informing users of all of the strengths and weaknesses of the network. Such tools are powerful in the hands
and users. The test-bed is a resource for the research community to address the limits and obstacles regard
microprocessor, which can be programmed with simple, open-source software tools by the user. The idea is
-ing, and that promotes Internet as a fundamental channel for allowing an increasingly active role of users
-working, users con -trol personal data Mobilising critical mass to achieve social & institu -tional change
increases as individual users or clusters of users engage with it. In Arduino, the open hardware approach
means that products developed by one part of the community are accessible for all other Arduino users
the best example of how the Internet enables users grow the value of a network with a social purpose
where users are involved in de -veloping or crowdsourcing content. As an example, users of the Your Priorities platform collaboratively
work on and prioritize proposals and thereby grow the value of these before they are represented to the
plethora of sources, in particular information generated by users (e g. through social networks) or captured from sensors (Internet of things.
A network between communities of users and DSI innovators is essential in order to both develop inno
the innovator shares the same social horizon with their community of potential users who benefit from
remaining in rapid feedback cycles with their users: sketching user interfaces, asking questions, coding small demonstrations, and the like.
As the feedback is elicited continually, the innovator makes sure their creation remains attuned to the world they are trying to change.
the user and the community, the engagement experience will be improved and the resources for the com
-grammed with simple, open-source software tools by the user. The idea is that anyone should be able to turn an Arduino into a simple electronic
Importantly, the social impact of creations developed by Arduino users themselves has been notably wide-reaching †an interesting example
and users are free to adapt them to their needs. While the hardware used to power Arduino
removed a lot of potential barriers to users previously excluded from get -ting involved in D. I. Y. hardware and robotics †the availability of Arduino
hardware design blueprints for download has meant users who ordinari -ly might not have been able to afford
Approximately 28 Million Users Worldwide. has taken 155,896, 453 actions since January †07, in 194 countries
users to easily share online petitions or campaigns. According to Matt Holland†Avaaz†s Online Director, like other high-capacity web services
First, users enter basic information about the an -ticipated campaign (such as the campaign†s goals, targets, as well as the
Following this, the user is pro -vided with a preview of the campaign and then given the option to make
users are encouraged to disseminate and share their campaign. All this means that within minutes, community members can start getting the
this coding, users are encouraged also to translate the site†s contents if they are able to do so
While users can use the website totally free of charge, the website features an integrated tool to make donations to the Your Priori
-tingent upon how many users they have What are the main barriers to innovate? Official political incorporation:
User interface: There needs to be as little friction as possible for taking part. Therefore, the team have made,
The user interface has been simplified in every generation of the software to enable more people to participate more easily
team are considering is that users could be offered cash prizes for partic -ipating: †You might,
report that Shadow Parliament never gained the critical mass of users re -quired for it to work effectively,
a wider international community of users How to achieve better European collaboration? The Citizens Foundation was awarded for their efforts with Better Rey
and attracts users from both sides. It bridges the very real gap to enable them to work together,
Standards and implementations have become so user friendly that the potential user base is large. The Open Data policies implemented by the
EU and individual countries facilitate the building of Citysdk as well as its rapid spreading and uptake
smart services where user generated data make up the core activity of the service How is funded the organisation?
-able users †to provide real time validation for innovative methodologies and new applications arising from cutting edge technology in wireless
engage and explore with users in †real-life environmentsâ€, using primarily 81 three new technologies:
it has now over 30.000 users Website: http://confine-project. eu Organisation Name Confine Short description The Confine Testbed experimental facility supports experimentally-driv
brings in additional users (researchers) with a common entry point and additional resources (nodes, servers, links) in sparsely populated areas
Users should be able to cooperate in the network, while maintaining the privacy of their
new notion of trust between users What helps to reach goals and overcome barriers? Community networks are an emerging field to provide citizens with con
the networks are the users themselves. Research on this field is neces -sary to support Community Networks growth and scope, and improve
and information presentation to users by means of mobile and web-based devices such as smartphones, computers and
At the same time, web-interfaces allow users to easily upload their sensor readings, and equally easily tag these with subjective
Users can run experiments, partake in experiments, share their experiences, and carry out research. Experiments range from urban
Or through gaming, users can con -tribute to scientific research. Since the games on the platform have been
same time, Widenoise also visualises the data to explain to users in a more accessible manner how they might gain a deeper understanding of
This enables users to see the measurements in real time by using a Bluetooth and Airprobe app on
and also makes it possible for users to access the aggregate data gathered by the community, as personalised information
Users in the 4 cities compete to build the most complete map (in terms of time and space) of
-adigm to provide users with the opportunity of collectively categorising evaluating and filtering the content they browse
Generating data and sharing opinion in a user friendly manner: The combination of sensor-based data generation and online sharing pro
-vides the possibility of gathering opinions in a user friendly manner Sensor-based gathering of temperature and noise-level information, for
and personalised representation of the collected data to users has the potential of triggering a bottom-up improvement of citizens†behaviours
History and mission One of the cornerstones of Fablabs is that users must learn to do it
Users learn by designing and creating objects of personal interest or impor -tance. Empowered by the experience of making something themselves
developed in line with open innovation principles, enabling end users designers, researchers and manufacturers to jointly develop the prosthe
The platform has 4 million users worldwide Website: https://github. com /Organisation Name Github Short description Github, a San francisco-based company, was started in 2008 as a way
This allows the copying of a repository from one user account to another possible because the code is open source.
-eral Github users (carried out by the School of Computer science and the Center for the Future of Work, Heinz College and Carnegie mellon
Users combine these inferences into effective strategies for coordinating work, advancing technical skills and manag
Github expand its user base to over 3 million users (now over 4 million As of July 9th the company was valued at $750 million
and to follow other users and projects of interest 118 Furthermore, by making use of the latest HTML5 API, activities like nav
allowing any user toâ forkâ any public project. By clicking the â€oefork†button any Github user can almost instantaneously create their own version of
an existing project. That â€oeforked†project can be used as the basis for a new project,
when you require users to fill out forms or register for barely usable software before they too can get involved, etc
intended to enable users to navigate through its site, and to choose the most suitable healthcare package.
Git, an eight-year-old source-code management tool that most users still manage via a command-line interface.
of users. The marginal cost of each new project is likely less than $1 per year 121
14.000 registered users, launched 100 successful projects and sourced more than 700 nonfinancial contributions Website: http://goteo. org
the platform had more than 14, 000â registered users, with more than 9, 000 daily visits, and significant social media attention as well (the plat
where users can enter their post code to explore their own locality to see what†s available
-ing users in their efforts to secure land through local councils. Land -share†s Let†s Grow Campaign aims to assist in the matching up of grow
that enables users to photograph areas of unused land and plot them on a map.
and chat functions where users can ask †vegetable doctors†for advice on particular questions,
Considering the project boasts over 70,000 registered users-as of November 2013, Landshare†s use of open networking and crowdsourc
DSI network effect Users can set up groups via the app, inviting friends or people living in
-pendent from the users of the software. The Liquid Feedback software is published under an open MIT license
and additions to the community whenever possible so that the next user can add other enhancements. When a user adds a function to hardware
it affects the software, which adds a reason to enhance and improve the overall performance of the software to take advantage of the new
Boundary information (stored in Mapit) allows users to search any loca -tion covered by the Pombola instance
Integrated tools allow users to comment on and socially share individual pages Twitter streams on the home page and a blog for news items
Over 250,000 problems reported, with 50%of users having never reported a problem to their local authority before
Over 1. 5m unique users a year. From surveys we know that three out of five users had looked never up information on
what their MP was doing in Parliament before using Theyworkforyou and about 90%of users said that Theyworkforyou had improved their
knowledge of their political representatives Whatdotheyknow: Over 130,000 Freedom of Information requests issued so far
(which has over 1. 5m unique users a year) three out of five of their users had looked never up information on
what their MP was doing in Parliament before using Theyworkforyou and about 90%of users said that Theyworkforyou had increased their
knowledge of their political representatives. It is questionable how an organisation like mysociety could have had such obvious results in the
users ask for. Thinking about the minimum possible number of features your new project could have launched
mysociety has a strong culture of user-centered design, and a culture that regularly questions whether features or projects will actually have
needs of local users as best as is possible, and to use the UK as a lab to
-tal systems that embed user-centred values, plus the values of openness and transparency To develop better impact metrics to gain a better understanding of how
or don†t impact positively on users 143 Open Government Wien At a glance Type of Organisation:
â€oefruit Fly†an app that offers users a visual map that captures data on all fruit trees on public ground in Vienna.
and the community of over 500 users is made up by a diverse demographic of students, teachers and professors
are public â€oelife platforms†where users can chat or meet the experts of the City of Vienna,
to use their ID verification for users. This meant that certain users were 151 able to use the site for free to sign particular initiatives, whilst others
from a different bank were not. It was thus not possible to continue this feature.
Instead users can now use the website to sandbox ideas, find support amongst the community of users,
and collaborate in partner -ship with voluntary legal and campaign experts. The Open Ministry also
encourages users to sign and support existing initiatives on the official Ministry of Justice website,
3 million users in 2013, which is tripled from 1 million a year before registered Website:
The simple mobile app enables users to connect to each other seamlessly and share their Internet connection
Open Garden aims to change the way mobile users are using and sharing the Internet.
ubiquitous mobile Internet, mobile consumers have become data users and data transfer activities are constantly taking place among mobile
users. Skyrocketing consumption of mobile data is becoming curbed by a finite amount of licensed spectrum and the capacity limitations of
Capacity and spectrum limitations can impact the user experience in very important †and very negative †ways.
By crowdsourcing connectivity, Open Garden enables users to connect to the mobile web more frequently and with better results
It enables users to access the most appro -priate connection without configuring their devices or jumping through
It also enables users to access the Internet as cheaply as possible Faster Downloads: Users can find the fastest connection and most
powerful signal without checking every available network, and can move between networks seamlessly. Open Garden provides a way to access
-tive, to create a new way of Internet sharing through users installing a mobile app,
number of users, shared access/karma metrics, and user stories on how it positively impacted their community
What it the role of the organisation within the DSI ecosystem? Its mobile app directly and practically creates an open network, where
all users could share their Internet to make it much more accessible. To -gether with these benefits it is creating an ecosystem among consumers
users to manually sift through available networks to find the best one available. It minimizes network traffic without the use of data caps and
active users, is forming into a community, where everyone is granted the access to knowledge and tools for communication.
When building trust with a community of users to use the app, Open Garden benefited a lot from
people becoming community users, such as mobile data costumers, mak -ers, hackers, the DIY community, urbanites and crowds, events attendees
In addition large numbers of users are students, teachers and professors 161 Open Knowledge Foundation At a glance
-ers, enabling users to browse and find the data they need, and preview it using maps,
Some of the most prominent users of CKAN include the UK€ sâ data. gov. uk website, the United states government†sâ Data. gov and
which Ouishare believes could fasten the adoption of new user practic -es, encourage policy-makers to support sustainable models, and drive
mass of users What helps to reach goals and overcome barriers? No information available 168
unique users in 2012 In addition to this the foundations work on Choke Point was recognised with a †The next Idea†award (previous recipients include Wikileaks) by
Users and sup -porters are encouraged to help support what the P2p Foundation do on a continued basis by donating in a similar way to that adopted by
Wikipedia †with users being given the option to donate preset or other amounts through a Paypal platform
-ber of registered users had grown to more than 45,000. In April 2011 the company expanded its scope
The more data generated from users the more detailed insights the network can garner from the data and in
Users can share or request items from people in their neighbourhood online, via the Peerby website, their mobile or
active communities of users outside in Netherlands History and Mission The basic idea of Peerby is that having access to a product is more impor
which enables users to borrow and share anything from trumpets to laptop chargers with their
Evolution of consuming behaviours from owners to users In the P2p model, which is also being used by Peerby, individuals trans
if user lent something out but do not get it back, they will work hard and try everything in their
and giving users (and small business -esâ€) a chance to find their own destiny. †Eben Upton
When switched on, users are greeted first by a command line code which in recent years has tended to remain in the background of closed
software programmes), meaning that from the point of startup users are encouraged to begin tinkering
a user†s skill level will naturally vary from person to person there†s a user
build an ecosystem of more engaged creator-users, and seeks to redress shortfall of computer programmers
Linux that presents users with a basic text login rather than a slick GUI 188
by default, with the entire operating system and user files stored on a swappable SD card
Current Raspberry Pi users can also avail of this joint recent collabora -tion. Community members that have at least 600 MB of free space on
With Coder, users can develop their own apps for the web and then host them on a miniature server
users can host their own websites via Raspberry Pi or zip them to share with friends
which amongst others enabled users to mount the counter on the outside of a car and use GPS technology to timestamp
Volunteer Geiger counter users and social media users among others are necessary to produce specific type of nuclear risk knowledge
More than 400 active users and more backers Website: http://smartcitizen. me /Organisation Name Fablab Barcelona
of users, who will capture, collate and share their data online on smart -citizen. me/pages/sck online platform.
barriers for users to purchase functional sensors Easy capture and distribution of data The generation of analysis and further research as a result of this open
motivate users to send data Smart Citizen kit has its own community, where users collect and share
the data online. But to keep users being motivated and therefore to keep the community active, is essential to
what Smart Citizen Kit wants to achieve. In response to this challenge, the team is frequently designing
-gage the users To make the data and the technology meaningful: The team consider their Smart Citizen Kit as very effective data producers.
has grown from 500,000 daily users worldwide to more than 4 million users Website: https://www. torproject. org
Organisation Name The Tor Project Short description The Tor project is a nonprofit organisation that conducts research and
corporations †learning web users location or tracking their browsing habits. It offers a technology that bounces Internet users†and websitesâ€
information or the location of the user. The software †the Tor browser bundle †can be downloaded
you, the user, not to have all these companies take it by default. And let
The Tor project team explain how its users fall into a few main groups normal people who want to keep their Internet activities private from
and users evading censorship in certain parts of the world. Tor notes that its tech
user †as well as activists and journalists in countries with strict censor -ship of media and the Internet.
as key users, with the latter including police needing to mask their IP addresses when working undercover online, or investigating â€oequestion
For more mainstream users, it could mean running Tor so that your children†s location can†t be identified when they
After the NSA surveillance revelations in 2013, a new wave of users joined the service. Â Between 19 august and 27 august alone the number
relays carry 16 Gbps for upwards of half a million daily users Building on this, the team behind Tor describes themselves as undertak
laws to silence other online users. Ongoing trends in law, policy, and technology threaten anonymity as never before,
gone from around  500,000 daily users worldwide to more than 4 million users in 2013 and more than 3000 volunteers support the rerouting
traffic which is fundamental to service What it the role of the organisation within the DSI ecosystem?
harm user trust in the digital ecosystem, stifle innovation, and lead to a harmful balkanization of the Internet.
where only those users who seek out complex, bolt-on security tools get protected communications, or worse yet become reluctant to use digital
what can be done to regain user trust 204 What technological methods and tools is it using, and
the anonymity of users trying to find help for suicide prevention, domes -tic violence, and abuse-recovery. â€
-ap enable users to operate outside of traditional communication barriers to potentially monitor elections, map crisis information or curate local
users in Kenya, and was the central to the Ushahidi team realising there was need a for a platform based on it,
the use of Openstreetmap maps in its user interface, but requires the Google maps API for geocoding.
public users) with research institutions (academic and otherwise e g CRUK) that allows the massive volumes of data to be processed through
With the launch of Zoo Tools users have been given yet another platform to collaborate with the data generated even further.
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