These new communication technology development projects attract growing attention of governments and international funding bodies.
and DSI uses information and communication networks to do so. The idea behind it is that web platforms
With Digital Social Innovation (DSI) there is a new communication technology component namely to set up Internet platforms and digital information processing tools to promote
European commission,(2010), Communication from the commission to the European parliament the council, the European economic and social Committee and the committee of the regions
Communication Technology) domain of the research programme, but what if the single words and concepts are analysed individually?
In both cases an effective engagement and communication strategy, the topic of the next chapter, is crucial
includes efforts for improving the communication and exchange between science and citizens, and among information holders and others
†HW COMMUNICATIONS-UK †I-GENIUS, WORLD COMMUNITY OF SOCIAL ENTREPRENEURS-London, UK †IGOPNET.
to improve the efficiency of specific communication tasks like brainstorming and proposals 24. Kune (Apache Wave) http://kune. cc Kune,
By allowing new forms of communication collective memory and algorithmically mediated attention, the Internet forms
Chaos Communication Camp, an international meeting of hackers that takes place every four years, organised by the Chaos Computer Club (CCC) 11, an informal associa
rights and communication. Supporting the principles of the hacker ethic, the club also fights for free access to computers and
open and rapid communication between teachers and students. For instance, The Open University, based in the United kingdom,
standard communications. The open sensor network connects the sensor with the data repository where the information is processed
TOR also enables software developers to create new communication tools with built-in privacy features and provides
change, sustainable energy and communication technology itself A very interesting project, which is funded not by the European union but shows how
seen in the private sector and making use of strong communications and engagement strategies. One example of this is the Seoul Innovation Bureau,
-create innovations (including Living Labs), Hackerspaces and hackathons (such as Chaos Communication Camp), and co-working spaces are a few examples
Secondly, beyond general events, the DSI strategy requires a communication strat -egy. This should include the use of social networking platforms, independent media and
For that reason, the forthcoming Communication"Towards Social Investment for Growth and Cohesion-including implementing the European Social F und 2014-2020"(Social Investment Package
communication difficulties as a result of a cultural and linguistic diversity, and the need to promote immigrant participation in decision-making.
setting up communication structures; informing the population and administration; organising offers of cultural activities; promoting the local economy;
See also the proposals of the"Towards a job-rich recovery"communication and accompanying staff working papers
improving communication, raising personnel involvement etc. and so stimulating technological innovation. The improved teamwork promotes a collective ambition for the company†s success
Communication processes and information flows between and within teams have also been revised. As a result
health and consumption, communication or technology The services that have been involved most in this matter from the beginning (Employ
27 The Social Business Initiative was launched with a Communication on corporate social responsibility and a
Communication technologies create very large and open spaces for the self-organisation and mobilisation of society which enlarge the scope of civil
This was followed by a Communication on GDP and Beyond †Measuring progress in a changing world, 48 highlighting the need for new instru
The Commission†s Communication on the Single Market Act II56 highlighted the need to develop methods for measuring the social and economic
the Communication on the social dimension of the EMU, 60 which proposes social indica -tors and actions to complement economic reporting.
communication, raising personnel involvement, etc. and so stimulating technological innovation. The improved teamwork promotes a collective ambition for the company†s success encouraging new ideas, products and
setting up communication structures; informing the population and administration; organising offers of cultural activities; promoting the local
forms of communication will be necessary What will social enterprise look like in Europe by 2020 The second of the aforementioned studies is The british Council†s †think pieceâ€, 93 commis
communication technologies (ICT) in social innovation should be incorporated better in the way we understand and treat this topic
-source-efficient Europe roadmaps) 97 and a recent Communication A policy framework for climate and energy in the period from 2020 to 2030.98
-alisation, as well as standard setting, streamlining legislation, the Communication on encouraging entrepreneurship throughout the EU100 or the COSME (Competitiveness and
This aspect has been developed in the Communication Rethinking Education-Investing in skills for better socioeconomic outcomes, adopted in November 2012, which looks
Communication and awareness raising about ongoing social innovation A †high-level steering committee†which will provide advice and guidance on developing actions
113 Communication Europe 2020 Flagship Initiative Innovation Union-COM (2010) 546,6. 10.2010 114 Communication Single Market Act:
Twelve levers to boost growth and strengthen confidence: Working together to create new growth-COM (2011) 206/4, 13.4.2011
115 Communication Single Market Act II †Together for new growth-COM (2012) 573,3. 10.2012
116 Communication Towards a job-rich recovery-COM (2012) 173,18. 4. 2012 117 Communication Social Business Initiative-COM (2011) 682 25.10.2011
68 S O C i a L I N N O V A t I O N †A d E C a D E O F
-nounced a Communication, the Social Business Initiative (SBI), 118 which was adopted by the Commission on 25 Octo
118 Communication Social Business Initiative-COM (2011) 682,25. 10.2011 119 More information can be found on the 11 key actions on http://ec. europa. eu/internal market/social business
The SIP Communication urges Member States to pursue active and enabling policies oriented towards social investment, in order to
experimentation in the EU (communication, training tools, and tailor-made advice on social policy experimentation 2. Main programmes
set out in the Social Investment Package Communication, 129 including through social innovation, the social economy and social entrepreneurship
communication technologies are one way to help to achieve this; another is experimen -tation with new institutional models based on social innovation.
and have developed Action Plans, in line with the Commission Communication of Febru -97p A r T I I †M A i N d E V E L O P m E N t S i N e U P O
and the general EIP conception were established in the Commission Communication of 29 february 2012 and were endorsed subsequently in the Agriculture and Fisheries
-163 http://ec. europa. eu/enterprise/policies/sme/files/craft/social economy/doc/coop-communication-en en. pdf
The European commission adopted a Communication Unleashing the potential of Crowd -funding in the European Union179 on 27 march 2014.
This Communication sets out the policy approach of the Commission to crowdfunding and a set of measures to promote
In October 2011 the European commission published a Communication on Corporate Social Responsibility (CSR) 191 with an agenda for action covering the period 2011-14
Communication Rethinking education: investing in skills for better socioeconomic out -comes which focuses on delivering skills for employment, such as digital or entrepre
the communication, the Council conclusions and upcoming European quality framework on Early childhood education and care to empower children from an early age to improve their chances in life;
-riences and defining common communication and participatory strategies The eight members of the consortium came from four different countries (Italy, Sweden
their vision for the future of Europe, for which a communication is planned for February 2014.
In 2009, DG Human resources and DG Communication jointly hosted an Internal Communication & Staff Engagement seminar †The
Commission†s vision, values and purposes†with 160 participants from all across the Commission. Three Directors-General, 40 senior
-nication, external communication, strategic planning and program -ming, HR), came together around our shared purpose for Europe and
-General for Communication opened the day If you want to communicate on the big challenges facing Europe, you need civil society as a relay.
communication, civil society dialogue and education as part of the move to create a better European reality.
charge (in DG Communication) to collect the key elements of the next programme, build the ground inside their DG and with their
to agreed standards, that there are agreed protocols and channels of communication with the Institutions, and
3. Broad communication with the general public and citizens, reach out and analyse social needs and integrate feedback coming from end-users
communication •Blurred boundaries between production and consumption •An emphasis on collaboration and on repeated interactions, care and
E-Communications Strategy. †Unpublished 8. Mccardle, H. 2008) †The case of the sneaky wiki. †Unpublished
•A network and communications model to develop what we refer to as the venture†s †relational capitalâ€
based on the communication principles of various social groups found in nature †such as ants, bees, geese, and dolphins
and communication, and structures that can deliver that. Organisations within the social economy have less compulsion to organisational growth and more
communication and service delivery in rural Maine 6 112 THE OPEN BOOK OF SOCIAL INNOVATION
Here, the combination of framing, communications techniques, and campaigning are critical: for example, using the tragedy of deaths of
communication •Blurred boundaries between production and consumption •An emphasis on collaboration and on repeated interactions, care and
stakeholder communications (for more information on metrics see methods 208-229 426) Effective philanthropy methods, encompass many tools for feedback
ecosystems is supported usually by new developments in information and communication technologies The resources, facilities, and competences shared among the various actors form the core of ecosystems and
particular technology such as mobile communications, others focus on a particular industrial sector, others focus on groups of services to local citizens.
certification, communication and promotion, project development, and 32 learning and education activities are only a few examples.
that runs a communications platform by the same name82 for citizens to report non-emergency issues, and
What†s more, communication with the crowd is not easy for the organisation aiming to reach out to a group of people it does not know very well.
incentives in terms of communication, diffusion and knowledge sharing are important as well Technical support in order to address the make the most of opened data is another incentive.
In a recent communication, the Government of Pakistan described its motivations to become part of the Open Government Partnership,
Romano (Arduino communication manager and head of wearable Unit) showed, has a diverse range of
Communication is essential at this stage. Social innovators need to capture the imagination of a community of supporters through the combination of conta
free communication is inhibited, or where there are no independent sources of money. Generally, social innovation is much more likely to happen when the right
mobile communications highway capable of connecting drivers with friends, family and information at a pace they desire
Communication between vehicle and infrastructure to dynamically reroute Integrated parking finder NAVI integrated parking spot
Near field communications for transactions 7  2013 Deloitte Belgium  2013 Deloitte Belgium Driverless cars are a looming disruptionâ€
Communications industry A world of opportunities  2013 Deloitte Belgium  2013 Deloitte Belgium 14
Department of Media and Communications http://www. lse. ac. uk p. dini@lse. ac. uk
The DBE ecosystem community realised that to bring into existence information and communication technologies ICTS) that help in the achievement of the challenges identiï ed by the objectives of the Council of Lisbon (higher
and the human perception, communication and representation dimensions in one single research domain. This approach, applied to social
linguistics, and communication theory brought to a revolution in the studies of human behaviour, interaction, and
communications, led by the Palo alto school (Watzlawick et al. ï oe967; Bateson, ï oe972. We do not know whether the
DBE research eï €ort will lead to a new science of the interaction and communications between economic and digital
â€oepublic and private information and communication technologies contributed nearly 50%of EU productivity growth between 2000 and 2004†(EC, 2007;
3. contribute to providing Information and Communication Technology (ICT) skills It is worthwhile to note the integrated approach which stresses the creation of an environment, a business ecosystem
The faster and more pervasive communications enabled by the technology reinforced the already existing trend from a material economy based on manufacturing toward a service economy based on knowledge
in information and communication technologies often a group of applications complementing a speciï c product
 Knowledge is received not passively either through the senses or by way of communication, but is built actively up
human communication and social systems impacting on sociology, psychotherapy, management, anthropology organisational science, and law An autopoietic system can be described brieï y as a self-producing machine,
interactions by language and communications; and (2) to devise a governance process that can maintain the dynamics of
Communication & Collaboration Tools Network Fig. 4 Flow of innovation through community to sustain open knowledge productio
Communication from the Commission: â€oehelping SMES to â€oego digitalâ€. COM (200ï oe) ï oe36 ï nal. 200ï oe, ï oe3 March
Communication from the Commission, COM (2003) 729. â€oethe EU Economy: 2003 Review†European commission (2004. Communication from the Commission, COM (2004). 480-ï oe3. 07.2004
European commission, DG-INFSO (2005a), â€oewhat is an European Digital Ecosystem? Policy Priorities and Goals†internal report, Bruxelles, February 2006. http://www. digital-ecosystems. org/doc/fp7-de-shortintro. pdf last visit
Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies, and Paradoxes, New york: Norton Wilkins, J S (ï oe998.
and communication technology (ICT) enabled or driven social and economic development, of which digitally mediated social innovation is merely one of
data, network relationships, communication density and user generated data applied. Currently the web -site is focused on the geographic mapping of organisations.
•Secondly, it can enhance communication between stakeholders and communities, thereby strengthen -ing the social fabric and making a solution/service more resilient
and rapid communication between teachers and students. For instance, The Open university, based in the United kingdom, and other models of distance learning have made education much more widely availa
more transparency in government, freedom of information, human rights and communication. Supporting the principles of the hacker ethic, the club also fights for free access to computers and technological infra
and the Chaos Communication Camp, an international meeting of hackers that takes place every four years, organized by the Chaos Computer Club (CCC)( GE), an informal associa
Theâ Chaos Computer Clubâ (CCC) hosts the annual Chaos Communication Congress, the largest hacker con
Every four years, the Chaos Communication Campâ is the outdoor alternative for hackers worldwide. The CCC started a new yearly conference called SIGINT in 2009 inâ Germany.
sustainable energy, and communication tech -nology itself By delivering digital social services Naturally, the hive of DSI activity will be around actual services that enable new types of collaboration be
or with the centralised data system using standard communications. The Open Sensor Network connects the sensor with the data repository where the information is processed and
-eo conferences and Google docs for communication and Github to share code and specifications Citysdk itself would not have been possible even five years ago.
Department of Information and Communication Technologies (DTIC at UPF, which is a leader in the creation of pan-European broadband
village, town or region to enhance a vital community communication that strengthen participation and a functioning democracy.
socially-relevant scenarios, solutions and communication programmes It does all of this in a number of key ways
tion from information and communication technologies (ICT) â€. Building on this, the four high-level aims of Everyaware are
Online communication platforms: It is developed within the Web2. 0 par -adigm to provide users with the opportunity of collectively categorising
for an effective strategy of environmental communication reducing the gap between the general public and institutional bodies, with a stake in
Wernick, Fairphone communications director However, it is important to note that Fairphone do not see the phone
the copying, public communication, distribution, modification and/or use of part or allâ of each creation.
communication What technological methods and tools is it using, and what did these enable that was not
access to knowledge and tools for communication. With more knowledge being shared there, it also enhances the value of the app and the compa
and online chat networks for communications; Peer-to-peer-based digital currencies, electronic money that acts as alternative currency, such as
arrangement differs from the client†server model where communication is usually to and from a central server
-ment is needed to verify that the ICT (Information and communications technology) packages like the Raspberry Pi are directly contributing
by encrypting and routing communications through many different Internet servers. Subsequently, Tor has been de -veloped by the US University MIT and by the California Internet rights
developers to create new communication tools with built-in privacy fea -tures. Tor provides the foundation for a range of applications that allow
security and critical infrastructure by making communication among individuals, organisations, corporations, and governments more vul
world must be able to trust that their information, communications and documents are safe and secure.
protected communications, or worse yet become reluctant to use digital communications and avoid services that both improve their lives and
drive commerce. Those of us in the technology sector, citizens at home and constituents globally are asking
-ap enable users to operate outside of traditional communication barriers to potentially monitor elections, map crisis information or curate local
-dated computers, browsers as well as Internet communication security policy as significant obstacles to accessing the UHP website and data
data, network relationships, communication density and user generated data applied. Currently the web -site is focused on the geographic mapping of organisations.
•Secondly, it can enhance communication between stakeholders and communities, thereby strengthen -ing the social fabric and making a solution/service more resilient
and rapid communication between teachers and students. For instance, The Open university, based in the United kingdom, and other models of distance learning have made education much more widely availa
more transparency in government, freedom of information, human rights and communication. Supporting the principles of the hacker ethic, the club also fights for free access to computers and technological infra
and the Chaos Communication Camp, an international meeting of hackers that takes place every four years, organized by the Chaos Computer Club (CCC)( GE), an informal associa
Theâ Chaos Computer Clubâ (CCC) hosts the annual Chaos Communication Congress, the largest hacker con
Every four years, the Chaos Communication Campâ is the outdoor alternative for hackers worldwide. The CCC started a new yearly conference called SIGINT in 2009 inâ Germany.
sustainable energy, and communication tech -nology itself By delivering digital social services Naturally, the hive of DSI activity will be around actual services that enable new types of collaboration be
or with the centralised data system using standard communications. The Open Sensor Network connects the sensor with the data repository where the information is processed and
-eo conferences and Google docs for communication and Github to share code and specifications Citysdk itself would not have been possible even five years ago.
Department of Information and Communication Technologies (DTIC at UPF, which is a leader in the creation of pan-European broadband
village, town or region to enhance a vital community communication that strengthen participation and a functioning democracy.
socially-relevant scenarios, solutions and communication programmes It does all of this in a number of key ways
tion from information and communication technologies (ICT) â€. Building on this, the four high-level aims of Everyaware are
Online communication platforms: It is developed within the Web2. 0 par -adigm to provide users with the opportunity of collectively categorising
for an effective strategy of environmental communication reducing the gap between the general public and institutional bodies, with a stake in
Wernick, Fairphone communications director However, it is important to note that Fairphone do not see the phone
the copying, public communication, distribution, modification and/or use of part or allâ of each creation.
communication What technological methods and tools is it using, and what did these enable that was not
access to knowledge and tools for communication. With more knowledge being shared there, it also enhances the value of the app and the compa
and online chat networks for communications; Peer-to-peer-based digital currencies, electronic money that acts as alternative currency, such as
arrangement differs from the client†server model where communication is usually to and from a central server
-ment is needed to verify that the ICT (Information and communications technology) packages like the Raspberry Pi are directly contributing
by encrypting and routing communications through many different Internet servers. Subsequently, Tor has been de -veloped by the US University MIT and by the California Internet rights
developers to create new communication tools with built-in privacy fea -tures. Tor provides the foundation for a range of applications that allow
security and critical infrastructure by making communication among individuals, organisations, corporations, and governments more vul
world must be able to trust that their information, communications and documents are safe and secure.
protected communications, or worse yet become reluctant to use digital communications and avoid services that both improve their lives and
drive commerce. Those of us in the technology sector, citizens at home and constituents globally are asking
-ap enable users to operate outside of traditional communication barriers to potentially monitor elections, map crisis information or curate local
-dated computers, browsers as well as Internet communication security policy as significant obstacles to accessing the UHP website and data
Information and Communication Unit B-1049 Brussels Fax (32-2) 29-58220 E-mail: research@cec. eu. int
Developments in communications, metering and business systems will open up new opportunities at every level on the system to enable market
efficiency, control and communications, liberalised markets and environmental challenges-require a shared vision and strategic
end-to-end communications Traditional grid design has evolved through economies of scale in large centralised generation and the geographical distribution of generation resources (locations near
communications capability and greatly improved user information, is now a reality and deployment is already taking place in some European countries
developments including end user communications access 5. Setting up Smart Power grids Electricity grids of the future are Smart in several ways.
technologies, modern communications means and the increased awareness of customers, local electricity supply management will play a key part in establishing new
Information and Communication Technology (ICT) and business process integration will be valuable tools in the real time management of the
communication and billing services Regulatory bodies will develop harmonised rules to favour competition on a non
Europe will be facilitated by standardised, open communication means, transparent rules and a liquid cross-border trading.
Broadband communications will be used to access virtually all power produ -cers and loads on every power level and with very low cost.
Throughout the development of the new grids, communication at every level is essential. Effective dialogue between stakeholders will ensure that relevant
power and communication transfer possibilities among all players Keeping it real It is important to emphasise the role of ICT †in particular telecommunications â€
communications equipment for a distributed real-time control of electricity networks The real time performance of the internet as communication means is known to be
very difficult to assess and it is given critical the power balance needed at any instant
regime using real-time communication and remote control to meet the majority of the network services requirement.
communications to enable grid automation, on-line services, active operation demand response and DSM •Power electronic
ICT Information and Communication Technology IEA International Energy Agency NOX Nitrogen oxides R&d Research and development RES Renewable Energy Source
Internal and external communication is also †¢very important at all stages Develop collaborative practices and strong relationships with
¢communications with customers and other stakeholders can identify new opportunities for eco-innovation Promotion based on clear evidence-based â€
-fect pricing, costing and communications What â€oeadded value†environmental benefits †¢can be attached to the core concept and?
Communications incorporating understand-†¢able, valid and clear environmental perform -ance claims underpinned by fact based infor
-grate positives into communications with customers Ensure environmental performance claims †¢are valid and understandable before you in
limas. simpple. com/resources/results-communication-eco-labels ISO guidelines on environmental labelling†¢www. iso. org/iso/environmental-labelling. pdf
and the Digital Agenda for Europe2, a Communication on e-commerce and online services3. This Communication sets out 16 targeted initiatives aimed at identifying
the main obstacles to the Digital Single Market and at doubling the share of e-commerce in retail sales (3. 4%in 2010) and that of the Internet sector in European
The Communication was based on a broad public consultation on issues central to on-line services and e-commerce, which was
Communication and the accompanying Staff Working Document set out 5 broad priorities -Develop legal rules to facilitate cross-border offers of online products and
This staff working document fulfills the commitment made in the Communication to report annually on the state of play of implementation of the action plan.
that were quoted in the text of the Communication but not formally numbered as actions is reported also about
Communication, address market fragmentation, meet the infrastructure investment challenge and realize paperless administration. The Commission has called on the
1 Commission Communication â€oesingle Market Act-Twelve levers to boost growth and strengthen confidence Working together to create new growthâ€, COM (2011) 206 final
2 Commission Communication †A Digital Agenda for Europe†COM (2010) 245 http://ec. europa. eu/digital
3 Commission Communication â€oea coherent framework for building trust in the Digital Single Market for e
Communication†http://ec. europa. eu/internal market/e-commerce/communications/2012/index en. htm 4 Commission Communication â€oesingle Market Act II †Together for new growthâ€, COM (2012) 573 final
2 European parliament and the Council to fast-track all key legislative actions and adopt them as a priority by Spring 2014
The Communication was received well by stakeholders. They supported the Commission†s intention to work towards the completion of the Digital Single
Commission†s Communication â€oea coherent framework for building trust in the digital single market for e-commerce and online services†of 11 january 2012 and
It welcomes both the E-commerce Communication and the Single Market Act II and reviews all related European policies.
the e-commerce communication. The deadlines mentioned here are the one foreseen in the e-commerce Communication
8 Regulation (EU) No 1024/2012 of the European parliament and of the Council of 25 october 2012 on
working intensely towards the implementation of the Communication on a Single Market for Intellectual Property rights across all its various areas.
In its Communication of 18 december 2012 on Content in the Digital Single Market16, the Commission has set out its strategy for the next two years in order to
This Communication sets out two parallel work tracks. On the one hand, the Commission will complete its ongoing review of the EU copyright framework
priority actions indicated by the Commission in its Communication on the future of VAT24. This review is to be based on a thorough impact assessment covering all
http://ec. europa. eu/taxation customs/resources/documents/taxation/vat/key documents/communications/com 20 11 851 en. pdf 25 http://ec. europa. eu/taxation customs/common/consultations/tax/2012 vat rates en. htm
Communication on the future of VAT. In this context, on 13 january 2012 the Commission presented a proposal for a Council Implementing Regulation26 on the
The Commission adopted the Communication â€oea European Consumer Agenda †Boosting confidence and growth†36 on 22 may 2012.
On 23 october 2012, the European commission adopted the Communication â€oetowards a comprehensive European framework on online gambling†37.
challenges, the Communication sets out a series of initiatives designed to enhance legal clarity throughout the EU and establish evidence based policies for the benefit
37 Commission Communication â€oetowards a comprehensive European framework for online gambling†COM 2012) 596 final http://ec. europa. eu/internal market/services/gambling en. htm
The E-commerce Communication called for quick and efficient transposition of the Directive on Consumer Rights39 which Member States must transpose by December
include a policy Communication setting out the Commission's objectives and two legislative proposals: a General Data protection Regulation proposing a general EU
adopted at the same time as this Communication with the aim of (i) assessing 41 COM (2012) 11 final COM (2012) 11 final http://ec. europa. eu/justice/data
of information and communication structures in 2012 by i) in the context of the Connecting Europe Facility, guidelines for the
The Communication"Unleashing the Potential of Cloud computing in Europe"57 was adopted and published by the Commission on 27 of September 2012.
Key actions of the strategy described in the Communication include •Cutting through the jungle of standards so that cloud users enjoy interoperability
adopt a Communication on spectrum-sharing including a strategy for the promotion of shared access to the spectrum in the Single
Communication on the shared use of spectrum59 on 3 september 2012 to ensure additional flexibility in spectrum authorisation and usage as well as to foster
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