towards a resource-efficient and low carbon economy, offering opportunities in domestic and global markets.
economic opportunity and investing in skills development, better jobs and social innovation This embedded role of smart specialisation in the Europe 2020 policy framework has been
for opportunities in existing or new sectors. It is this type of knowledge that needs to be
Some companies are responding to these opportunities by increasing their overall internal R&d investment, which is aimed not only at implementing available technologies
the workshop, the region under review presents its strategy and has an opportunity to engage
reviews, and foresight †provide the opportunity to integrate the field knowledge held and concrete experimentation carried out, by regional actors in the spirit of an'entrepreneurial
opportunities; facilitated mobility of research and innovation personnel between the public and the private sector
identification of opportunities and barriers stimulation of entrepreneurship/management of risk and uncertainty; market formation
account innovation opportunities identified by leading actors (companies, universities intermediaries, etc. Mixing regional experts with international experts helps to give more
New opportunities are emerging in old regions as a result of connections and conversations that are now occurring but which never
Giving all participants the opportunity to shape the policy priorities is the key point to
opportunities for their RIS3 strategies. This includes private investments, as one explicit goal of RIS3, included in the criteria for the conditionality, is to leverage private RTD investments
RIS3 presents an opportunity to do so and will enable regions and their innovation actors to identify
crisis often provide a good opportunity to generate such new Visions, starting from the well
the opportunity to diffuse synthetic material on the RIS; and press and TV campaigns. The
priorities focusing on the existing strengths of the economy but also on emerging opportunities A good smart specialisation strategy will catalyse structural change and the emergence of critical
opportunities; or ï¿imitating other regions. In that case, if the choice proved to be a mistake,
emerging opportunities. If such a process of discovery is found missing or wanting, the factors that could lead to its establishment should be identified
for instance, verifying that market opportunities and the comparative advantage of the region with respect to other EU and non-EU regions have been and are
European Cluster Observatory tool offers such benchmarking opportunities •Collect, if necessary, more detailed statistical data and perform qualitative
Small Business Portal provides information on possible funding opportunities for SMES. 46 How to act
•providing market opportunities via market replication projects, for which SMES constitute the main target group
Commission has produced the'Practical Guide to EU funding opportunities for Research and Innovation'68 and is exploring how far the Regional Policy can
Universities will appreciate the opportunities that their regions present for their activities as'living laboratories'opened to
media opportunities and easier access to cultural contents (ebooks, online platforms for music and movies, digitisation and access to Europe's cultural
prepare for tomorrow's opportunities. The long-term competitiveness and innovation potential of regional and rural areas and the ability to achieve the
which will open up great opportunities for regions. Regions should indeed analyse those opportunities, either as an emerging
sector, or as a means to modernise traditional sectors Barriers and challenges 93 (COM (2009) 512
opportunities for the sectors but making it necessary for them to develop new skills, upgrade their equipment,
EU and can lead to missed business opportunities. Moreover, cultural and creative sectors face difficulties in accessing the resources they need to finance their
competition or take advantage of global competition opportunities (often niche markets Many reports are showing that lots of SMES do not use the full potential of either
Global Opportunities, November 2011111 •Opportunities for the Internationalisation of SMES, August 2011 •The EEN Network can help SMES find sustainable partners to implement
their internationalisation strategies •For the 2014-2020 programming period, the European commission has proposed establishing a Programme for the Competitiveness of Enterprises
identifying potential customers or fostering market opportunities (e g. by stimulating private or public demand for eco-innovations.
the market opportunity and to obtain faster market take-up of the innovation Some of the most successful innovation support schemes †such as the US Small
potential for providing demand pull for innovation and market opportunities for innovative firms, as the purchasing power of public authorities in the EU
characteristics, assets, challenges and opportunities as regards its environment, natural assets, renewable energy potential and climate impacts
opportunities for growth and jobs and increase European competitiveness within the global market, which is estimated to grow to a trillion EUR market after
opportunities Nature Eventually, the challenges that regions face in terms of adaptation to climate change and the preservation
opportunities. Nature and its resources need to be integrated fully in the regional approaches to sustainable growth and the national/regional innovation strategies
business opportunities, provide new perspectives to citizens, and help the modernisation of the public sector. It can also be a vehicle for making policies
But social innovation can create new business opportunities, e g. in growth sectors like health and education.
opportunities/economic potential informed by an entrepreneurial search/discovery process, i e. by a process foreseen to identify
opportunities? 172 2. Is the strategy evidence-based? How have areas of strength and future
and identify opportunities for the region to expand/into new domains 117 3. Does the strategy set innovation and knowledge-based development
•cross-clustering and the identification of innovation opportunities at the interface between different disciplines/industries/clusters
competitive solutions seizing European and global business opportunities ï Market uptake and distribution of innovations tackling the specific challenges in a
Generally, the actions are designed to provide opportunities to Member States and regions to enhance their services through collaboration,
ï Enhance the opportunities of excellent researchers and other specialists to transfer their knowledge transnationally and accelerate the spin-in of technologies and
joint learning activities shall be available at any time when need and opportunity for policy
already the skills to draw full benefits from the opportunities. Most establish contacts on the
functions like the identification of opportunities and the animation of project development Type of action:
the coaches should have the opportunity to exchange ideas and experience with each other to grow the competencies within the coaching
-Awareness raising regarding the recruitment opportunities for SME instrument coaching towards appropriately qualified individuals -Creation of information materials, setup of dissemination events, creation of on-line
identify new business opportunities for such product even in mature markets. Govindarajan 24 documented many such cases
Enterprise and industrial innovation opportunities, in terms of products, services and organisational innovation, and innovation processes are getting more diverse by the
responses to the opportunities and needs of European businesses innovation. Special emphasis is placed on delivering concrete policy recommendations on how to scale up the potential of
To capture the growth opportunities notably in developing countries and emerging economies enterprises innovate specifically for these markets building on local expertise and
Seizing an opportunity in third countries can, at the same time, result in a remarkable business success also in the home market and globally.
Many opportunities remain untapped. An international conference in 2015 will launch a debate and collect evidence on how European
discuss how SMES can benefit from the dynamics and opportunities of international R&i activities and networks and how they can be supported to engage in globalised innovation
biowaste treatment process opens new technical, economic, environmental and social improvement opportunities while improving the use, effectiveness and safety of the resulting compost and biochar products in agriculture
this represents a major opportunity to boost competitiveness and job creation in European economies What is EU Research
substantial potential for business opportunities and job creation while tackling important resource efficiency challenges Concerning waste, activities will focus on the whole production and
Expanding Economic Opportunity William J. Kramer, Beth Jenkins, and Robert S. Katz ECONOMIC OPPORTUNITY SERIES
Written by William J. Kramer, Beth Jenkins and Robert S. Katz Designed by Alison Beanland
Sector in Expanding Economic Opportunity. Corporate Social Responsibility Initiative Report No. 22. Cambridge, MA Kennedy School of Government, Harvard university
within the Economic Opportunity Program Printed on 100%post-consumer recycled paper PHOTOGRAPHS •Rupee notes, Hendrik De Bruyne
EXPANDING ECONOMIC OPPORTUNITY 1. 1 A Historical Perspective 1. 2 The Fundamental Role of ICTS in Modern Economic growth and Development
3. BUSINESS STRATEGIES FOR EXPANDING ECONOMIC OPPORTUNITY 13 3. 1 Creating Inclusive Business models 3. 1. 1 Selling to Local Markets
4. FUTURE OPPORTUNITIES 23 5. CASE PROFILES 25 5. 1 Emerging Mobile Transactions Businesses 5. 1. 1 SMART Communications†SMART MONEY
Even worse, the world†s poor are constrained severely †and often completely lacking †in opportunity to do better for themselves
opportunities. The CSR Initiative†s Economic Opportunity Series, a product of our Economic Opportunity Program, explores this role
across a range of industries For the poor, livelihood choices †in employment and entrepreneurship †are constrained by a
broadly about creating economic opportunity. Economic opportunity is not, in itself, a solution instead it is a context in
which individuals can create their own solutions. It is a combination of factors that enables the poor to manage their assets in ways that generate incomes and options
Creating or expanding economic opportunity could rightly be considered a responsibility of governments toward their citizens.
today's global market environment, various risks and opportunities provide reason for business to engage
opportunity. Business activity creates jobs, cultivates inter-firm linkages, enables technology transfer, builds human capital and
The Economic Opportunity Series explores four key strategies companies can use to expand economic opportunity
determine how well the economic opportunity system works and the extent to which it is inclusive of the poor
â€oeeconomic opportunity enables people to manage their assets in ways that generate incomes and options. â€
The industry reports in the Economic Opportunity Series explore this variation offering more specific and detailed examples for different industry sectors.
The research that has gone into this series also suggests that company efforts to expand economic opportunity can draw upon core
Complex, systemic challenges like expanding economic opportunity present frustratingly frequent bottlenecks to unilateral action, corporate or otherwise.
environments in ways that create new strategic opportunities The Economic Opportunity Series is part of a growing effort within the business
and development communities to make the links between business activity and poverty alleviation. Experimentation and learning are happening fast.
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 5 EO ICT GREY:
Economic Opportunity The information and communications technology (ICT) sector has been a pioneer and a powerful catalyst in
economic opportunity emerged 1. 1 A Historical Perspective One of the principal reasons is that much has changed in a short time.
The attributes listed above are also critical in expanding individual economic opportunity, enabling people to
BOX 1 ICTS HELP ADDRESS ECONOMIC OPPORTUNITY OBSTACLES Geographic isolation: ICTS collapse distance and time, overcoming geographic isolation and substituting for expensive travel and lost work
allow people to pursue economic opportunity wherever they find it (or, at least, they reduce the social
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 7 EO ICT GREY:
technologies and enhance their economic opportunity impacts THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity8
and opportunity for major ICT companies. On the risk side, poverty breeds despair, and people without hope
the primary motivation for ICT companies to help the poor get richer is opportunity, not risk
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 9 $ billions (PPP
Third, as economic opportunity expands, many of these micro-entrepreneurs will enter the formal economy, as the salaried employees of others or as formal small business owner-operators.
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 11 EO ICT GREY:
Economic Opportunity As we have seen, information and communications technologies help expand economic opportunity by enabling people to enhance their knowledge and skills;
identify, apply, and qualify for better-paying jobs; use their disposable income more wisely; manage their own businesses efficiently;
companies can expand economic opportunity is to get those technologies out there †and simultaneously drive
additional economic opportunity impact by working to bring smaller, local firms into their business ecosystems †for example,
opportunity, developing human capital, building institutional capacity, and helping to optimize the â€oerules of the game†seek changes in a firm†s competitive context. 26 These changes enhance both the commercial viability
in addition to improving the economic opportunity environment more generally 3. 1 Creating Inclusive Business models Inclusive business models in the ICT sector seem to take on one of two primary types:
development of local partner networks in developing countries, creating opportunities for local businesses to start up and grow.
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 13 EO ICT GREY:
Vertical deepeningmodalities seek to grow markets by connecting technology more directly to opportunities and services that increase productivity, income,
exhibition opportunities, and business toolkit on CD. Celtel has partnered even with Leadway Assurance Plc to offer SMES a 70%discount on auto insurance through the bundle. 35
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 15 â€oevertical deepening modalities in the ICT
reference design and decide for themselves whether there†s a business opportunity in it. †43
opportunity, leveraging the core competencies their parent companies to invest in SMES, spin off new ventures serving low-income individuals
including IT-based platforms for access to capital and market opportunities. 48 3. 1. 3 Crosscutting considerations
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 17 EO ICT GREY:
Effective use of technology to expand economic opportunity, at the national, organizational, and individual levels, requires a certain set of skills.
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 19 Primary and Secondary education
critical in the context of expanding opportunity because â€oethere is increasing evidence that a dense and complex
Particularly relevant for expanding economic opportunity are business registration and licensing procedures, which can prevent entrepreneurs and small businesses from entering
•Economic opportunity-related civil society organizations: Capacity-building within this segment often includes equipment or software donations and training or support services in the form of pro bono time.
Expanding economic opportunity requires collaborative action among the different stakeholders involved. SAP AG, the market leader in collaborative enterprise software, is
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 3. 4 Helping to Optimize the â€oerules of the Gameâ€
Large ICT companies are helping to optimize the â€oerules of the game†for economic opportunity primarily by
of issues or dilemmas are of specific importance to the sector in expanding economic opportunity for the poor
created, and served †expanding economic opportunity for individuals entrepreneurs, and institutions of all types and sizes. 59 Standards-setting is, by nature, a collaborative
Even in developed countries, rapidly-changing technological opportunities may run well ahead of public sector capacity to understand
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity messages are based on
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 4 ï¿Conclusions
A number of factors distinguish the ICT sector in its potential to expand economic opportunity.
opportunities as well as create them for others. Second, ICT companies know well that this dynamic isn†t
which often create large numbers of business opportunities for other, smaller firms. And third, underlying these ecosystem strategies are a fundamental collaborative
economic opportunity. Others are beginning to think about the process. We highlight three important considerations firms may wish to take into account
created, and served †expanding economic opportunity for individuals entrepreneurs, and institutions of all types and sizes. 62 The ICT sector has been quite successful in this regard
information and communications technologies enable a widerange of economic opportunity benefits for users. Technological innovation is a key piece of the
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity central business strategy.
collaborators †to expand economic opportunity more widely in developing countries. On one hand collaboration can span governments, international development agencies, civil society organizations, and
Many of the successful models for expanding economic opportunity in the ICT sector reflect a forthright acceptance †indeed,
The ICT sector has an opportunity to play a similar role, both enhancing the capacity of SMES
To expand economic opportunity at the scale required to meet the challenge of four billion people living on less than $4 a day, collaboration will be required across the board, at many
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 5 ï¿Case Profiles
26 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
27the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
28 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
and new business opportunities, all of which remain and grow in the local economy. For every dollar Microsoft generates,
29the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
However, Microsoft†s local subsidiaries make staffing decisions according to their own opportunities and needs and so configurations vary
30 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
31the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
Microsoft is creating market opportunity catalyzing â€oevirtuous cycles†in which ecitizens and egovernments interact to drive
Microsoft has turned this classic â€oechicken and egg†scenario into a business opportunity through an operating
and identify opportunities where Microsoft†s core competencies and technologies could be applied, in partnership with others,
Once an opportunity is identified, the business development manager will then approach and negotiate with potential partners, ultimately bringing them together in PTA consortia.
32 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
which is core to its economic opportunity impact, is its reliance on value chain linkages with local hardware and software vendors and distributors.
and multiply local business opportunities As discussed earlier, PTAS are designed custom and therefore vary dramatically.
been to offer seniors the opportunity to buy PCS through the pension agency, which underwrites a loan of three
33the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
34 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
as well as the opportunity to collaborate with peers Background and The International finance corporation (IFC), the private sector arm of the World bank,
or market opportunities; inability to obtain financing, and therefore to invest in up-to-date production or information technologies or scale up;
35the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
36 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
Since 2000, Cisco Networking Academies†Least-Developed Countries Initiative has created opportunities for individual employment and entrepreneurship in a high-skill, high-value industry sector for more than 50,000 students.
37the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
For students, the Networking Academies†greatest impact has been to expand economic opportunity in the form
of jobs and small business opportunities. In a recent impact assessment of Academies in Africa, a research firm
38 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
39the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
and mutual accountability to turn the â€oeresource curse†into a springboard for widespread economic opportunity
This kind of transparency has a number of effects critical to economic opportunity and growth. For instance
opportunity throughout the extended enterprise Drivers So far, Azerbaijan, Cameroon, Gabon, Ghana, Guinea, the Kyrgyz Republic,
In 2007, GTZ, the German development agency, saw an opportunity to bring SAP in through its public-private
the challenge is to create economic opportunity. These countries are cash-rich but capacity-poor.
EITI may bring some near-term market opportunity as well. In fact, it is a requirement of the GTZ public
-private partnership program that there be an identifiable commercial opportunity for the company involved With EITI, SAP€ s core contribution will be to connect participating companies and governments for
40 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
The opportunity for innovation provides an additional motivation for SAP. The company†s core business approach
enterprise has unlocked value for SAP€ s customers by helping them identify risks and opportunities earlier and
41the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
42 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
43the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
44 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 45 34. Ibid, p 10
Microsoft. n d. Community Opportunity: A Digital Village in South africa is making a difference for local residents and area schools.
and Economic Opportunity for The next Five Billion People. Company White Paper. Page 6 EO ICT GREY:
THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity 74. Harting, Carla, Microsoft Innovation Centers, Microsoft Corporation. 2007
Social and Economic Opportunity for The next 5 Billion People. Press release, April 19 http://www. microsoft. com/presspass/press/2007/apr07/04
47the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
48 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity Mcnamara, Kerry S. 2003.
Social and Economic Opportunity for The next 5 Billion People. Press release, April 19 http://www. microsoft. com/presspass/press/2007/apr07/04
Economic Opportunity for The next Five Billion People. Company White Paper n d. Developing Knowledge Economies: A Microsoft Perspective on †ICT
Publications in the CSR Initiative†s Economic Opportunity Series 2007 Expanding Economic Opportunity: The Role of Large Firms
Beth Jenkins The Role of the Automotive Sector in Expanding Economic Opportunity Forthcoming The Role of the Extractive Sector in Expanding Economic Opportunity
Holly Wise and Sokol Shtylla The Role of the Financial services Sector in Expanding Economic Opportunity
Christopher N. Sutton and Beth Jenkins The Role of the Food and Beverage Sector in Expanding Economic Opportunity
Marc Pfitzer and Ramya Krishnaswamy The Role of the Health care Sector in Expanding Economic Opportunity
Adeeb Mahmud and Marcie Parkhurst The Role of the Information and Communications technology Sector in Expanding Economic Opportunity
William J. Kramer, Beth Jenkins, and Robert S. Katz The Role of the Tourism Sector in Expanding Economic Opportunity
Caroline Ashley, Peter Debrine, Amy Lehr, and Hannah Wilde The Role of the Utilities Sector in Expanding Economic Opportunity
Christopher N. Sutton Business Linkages: Lessons, Opportunities, and Challenges Beth Jenkins, Anna Akhalkatsi, Brad Roberts, and Amanda Gardiner
Building Linkages for Competitive and Responsible Entrepreneurship: Innovative Partnerships to Foster Small Enterprise, Promote Economic growth, and Reduce Poverty in Developing Countries
Jane Nelson 2006 Tanzania: Lessons in Building Linkages for Competitive and Responsible Entrepreneurship Tamara Bekefi
49the ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
leads the Initiative†s Economic Opportunity Program, a program of research and engagement focused on the role of the private sector in
collaborative action to expand economic opportunity in developing countries. Before joining the CSR Initiative, she was responsible for developing
50 THE ROLE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY SECTOR in Expanding Economic Opportunity EO ICT GREY:
The program encourages the private sector to incorporate environmental and social opportunities into core business
search activities concerning new market opportunities. It is important not to neglect other types of problems than
and opportunities to meet new people. Thus, weak ties †represent local bridges to dis
opportunity, low entry barriers (i e.,, good entrepreneurial environments) and high diver -sity of social groups. For example, this is reflected in the general attractiveness of a re
the development of the cluster, regardless of market chances and opportunities Menzel and Fornahl 2005
new market opportunities and the change of technological focus (lately, emergence of biotechnology and internet services
It identifies related opportunities and drivers as well as possible barriers for ICT adoption and digital integration and assesses
companies to embrace opportunities to substitute paper-based and manual processes by electronic exchanges, thus optimising the
the opportunity to reduce administrative costs and, at the same time, offer a higher level of service to travellers (see Section 3. 6. 2
opportunities for companies, drivers and possible barriers for ICT adoption and digital integration. Conclusions point at possible implications for policy
competitors, need to find new opportunities to reduce costs and improve performance, internally and in relation to trading partners.
opportunities to cut costs and ICT holds great promise in this respect as it increases the
37 Tostmann S.,(2004) Trends in European Transportation †Challenges and Opportunities for the Supply Chain, Business Briefing:
new opportunities that could constitute components of an integrated approach towards intelligent logistics. Much of today†s applications of information technologies and
examples of current practice and the related opportunities and challenges. However where needed, the Sebw survey results are linked to the drivers and impacts of ICT
opportunities to creatively use the Internet has brought many implications to the organisations core business processes to generate enormous benefits in terms of
information systems and technology offer opportunities for fast and safe sharing. Key findings regarding use of and access to ICT in the TLS are summarised below
both opportunities and challenges for the TLS sector: opportunities to improve service 71 ebxml: electronic business using extensible Markup language
72 See www. ebxml. org 73 For detailed information about the background and adoption of XML and ebxml, see e
creating the opportunity to secure long-term business by embedding their processes in those of their customers and
opportunities for public transport companies and strengthen their competitiveness in the transport market. 93 Several large European enterprises, including technology companies and service
providing opportunities for shared learning, transfer of technical knowledge and resource exchange 3. 4. 3 Deployment of e-invoicing
however provides the opportunity to expand the advantages of optimisation and integration to the entire supply chain through the creation of a collaborative,
with the opportunity to reduce administrative costs and, at the same time, provide a higher level of service to travellers
collaboration enhance the innovation capabilities of companies by providing opportunities for shared learning, transfer of technical knowledge and resource exchange
as companies search for new opportunities to cut costs by improving process efficiency or develop new products.
companies, new opportunities and challenges are surfacing, driving them to lower cost and to increase their competitiveness
potential for exploiting cost-saving opportunities. For micro and small companies the feelings that the â€oecompany is too smallâ€
 Create opportunities for dialogue between SMES and ICT service providers European commission National Governments Regional Governments
Tostmann S. 2004) Trends in European Transportation †Challenges and Opportunities for the Supply Chain, Business Briefing:
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