However, the IT staff we spoke to are unaware of the arrangements and accreditations to deal with the risks of cyber threat, fraud and other security threats. 6 Part One NHS Prescription Services:
's service delivery manager and Capita, who hold current ISO 20000 accreditation, a recognised service management standard.
However, the IT staff we spoke to were unaware of the arrangements and accreditations to deal with the risks of cyber threat and fraud and other security threats.
Security processes The legacy ICT system meets government security standards (accreditation) in a cost-effective manner
and individuals in providing the framework to encourage ICT skill formation at higher levels, in vocational training and in ongoing lifelong learning.
but also make business processes and knowledge accumulation more efficient. All personnel can share valuable business knowledge and experience,
The company was started in 1997 to supply local students with inexpensive but professional violins but this market was saturated soon.
Canada Student Connection Programme It hires and trains university and college students as student business advisors to provide customised Internet
and e-commerce training to SMES. Since its start in 1996 more than 3 000 students have been hired
and more than 64 000 business people have been trained. Greece Go Online The project of the Ministry of Development aims to introduce 50 000 SMES to the digital economy.
contributes to building computer and Internet literacy in SMES. United kingdom Learndirect SMES are a priority group for the on-line service.
and employees to tailor their learning according to their immediate needs. Service users can contact the trained staff in local Learndirect centre for consultation.
http://www. iwf. org. uk/members/funding-council/code of practice-practice 41 In The netherlands, ISPS, national enforcement authorities and associations of right holders have subscribed to a notice-and-takedown code of conduct for all content that is punishable or unlawful;
128 In December 2009 several French internet platforms and right holders agreed on a charter for the fight against the sale of counterfeit goods on the Internet. 129 An extension of this charter is currently being discussed. 130 Recently,
Horizontal issues such the development of broadband and IT infrastructures or IT literacy across the Member States, social groups and generations are also key to the development of online services. 145 This Staff Working Document does not cover infrastructure but deals with regulatory obstacles
Typical trustmark systems consist of an accreditation mechanism with an independent supervisor for an online trader to meet the trustmark's requirements (including creditworthiness, security mechanisms, price transparency, provision of information, customer service, data protection
The USV Annals of Economics and Public Administration Volume 14, Issue 1 (19), 2014 38 OPEN INNOVATION THE GOOD, THE BAD, THE UNCERTAINTIES Phd Student Eliza
Laura CORAS Bucharest University of Economic Studies, Romania eliza. paicu@yahoo. com Professor Phd Adrian Dumitru TANTAU Bucharest University of Economic Studies
as foundation for organizational learning. Figure no. 1 summarizes the main four drivers for companies to start open partnerships:
Knowledge acquisition can also accelerate the organizational learning of a firm, as part of their strategic processes to develop internal capabilities
since learning about the other partner's competitive advantages does entail additional costs. Too much diversity among partners, protecting internal knowledge from spilling over to the partner,
Southwestern Cengage Learning. 2. Brunold, J. and Durst, S. 2012)" Intellectual capital risks and job rotation",Journal of Intellectual Capital, Vol. 13 (2), pp. 178
innovation camps and conferences are discovery learning processes not simply events and should be orchestrated as many parallel interactive processes extending well beyond the duration of the events themselves.
the 8th ACSI societal learning camp and the 3rd EU Open Innovation 2. 0 Conference.
and learning to other regions throughout the world involved in similar processes. Figure 1: Parallel 6-9 Month Entrepreneurial Discovery, Learning and Prototyping Processes R E g I O N A l I N N O V A t I O N,
I N N O V A t I O N P L a T F O R M S A n D U n i v e r s i t y R E s
discovery and learning have become essential societal processes. Europe and the entire world are facing great challenges
and talking to discovering, doing and learning. This is the practice we call entrepreneurial discovery. It is the key mindset defining the new knowledge economy.
Demographics, digital literacy and generational values influence jobs and work, and software substitution may soon make more than 50%of current jobs obsolete.
experimenting and learning what should be done in the relevant industry or sub-system in terms of research, development and innovation to improve its situation.
Develop widespread innovation literacy in Europe. Vision: Open Innovation 2. 0 The next new Official Language of the European union.
discovery learning, accepting the uncertain and willingness to embrace change are essential. The High Level Group's final report, Inspiring and Completing European Innovation Ecosystems (2014), strongly emphasises this.
In addition, a systemic learning infrastructure is needed to ensure effective learning, and to facilitate entrepreneurial learning the rapid application of lessons learned within the ecosystem
so that projects and players can systematically benefit from each other's experience and expertise. Processes for benchmarking (accessing
symmetric learning process based on peerto-peer exchange) are also essential. In practice, this refers to diverse skill-sets, mentality issues, methodologies and tools,
conditions and capabilities from‘reflective practitioner'to U-process to creative dialogue can be used to support learning between organisations.
Learning in networks and‘networked learning'are relevant concepts here. A second danger is demanding that the ecosystem be purely self-organising.
or ICT-intensive services sectors. 5 000 researchers and 16 000 students can also be found in the area. 200 of the local companies are foreign. 110 nationalities mix in the area.
It is framed as a six-month discovery learning, entrepreneurial prototyping process, in which good ideas and project proposals arising at the conference
individual and group learning is enhanced by learning together. Running the OI2 Conference jointly with ACSI as parallel and interrelated prototyping processes for discovery learning is itself an experiment,
and promises to be an enriching a learning experience. ACSI as a rapid realisation process ACSI the Aalto Camp for Societal Innovation is an international instrument for addressing societal challenges in a powerful and effective way.
where for many people learning stops when the conference does, and entrepreneurial practice is limited to the examples provided by works-in progress and presented by speakers.
and the OI 2. 0 Conference framed as a process of hands-on discovery learning and entrepreneurial prototyping.
More than 200 people from across Europe used interactive work forms bench-learning, purposeful conversations and working with virtual worlds to explore what RIS3 collaboration could mean for their regions, the importance of Open Innovation 2. 0, the role of universities in entrepreneurial discovery,
and process labs planned to enhance the co-learning part of the discovery processes. Diverse EU organisations have expressed interest in processes like these
The learning will belong to both the individuals involved and to their organisations. The city, region and commission will be richer for it.
and Europe will be several steps closer to developing widespread innovation literacy. The thinking renaissance will have begun.
learning constantly and scaling broadly when they have something that works. These processes are powerful mechanisms to drive innovation, turning demand into supply and knowledge into value.
Hannu Kärkkäinen Professor Tampere University of Technology hannu. karkkainen@tut. fi Jari Jussila Researcher Tampere University of Technology jari. j. jussila@tut
and infrastructures 12, is failing to appreciate the underlying institutional, capability and learning-related aspects.
learning and experimentation platforms, demand articulation and other conditions related to knowledge exploration and exploitation. Second, the literature on platforms provides important concepts and findings such as the role of platform orchestrator, correlation between the frequency of interactions and results,
Toward a Theory of Innovation and Interactive Learning',Anthem Press. 8) Chesbrough, H.,O. Gassmann, E. Enkel,‘The future of open innovation'.
A research led by Professor Gann demonstrated a growing interest in the open innovation phenomenon over the last 10 years 4. As a result we are observing a trend
in order to enhance their conversation with potential students, staff and public; pressure on universities to demonstrate impact from their research All economic players experience a growing economic and fiscal pressure.
education technology structures to develop education and learning products; industry liaison office for developing partnership with R E g I O N A l I N N O V A t I O N,
need for developing new skills and capabilities in students; open education programmes, e g. MOOCS, SPOCS; increasing use of social media;
New skills, programmes and learning technologies The spread of open innovation and a greater permeability of organisational boundaries place new demands on skills and capabilities of employees.
and prepare students who are market ready to embrace open innovation. There is a growing trend to develop T-shaped people with a core expertise
which is teaching students to explore social science thinking from different perspectives, e g. economics, law, politics,
a range of innovative courses introducing students to the breath of disciplines and developing flexibility,
research outcomes and engaging with students, researchers, industry and wider community. The use of social media by universities is on the rise with many leading universities having hundreds of thousands followers on their social network pages.
E A r C H 47 around end users and communities (e g. students, staff, alumni, industry, media, etc.)
community, staff students and alumni 38. The event gathers thousands of visitors and is becoming a prominent feature in the university diary.
25) http://www. setsquared. co. uk (26) http://sydney. edu. au/(27) http://www. lse. ac. uk/intranet/students/LSE100
and to educate students to serve their country and humanity (I shall later refer to this definition as‘the core mission').
'In carrying out their mission, the universities must promote lifelong learning, interact with the surrounding society
D. Adjunct Professor, Lappeenranta University of Technology mikko. huuskonen@tem. fi 57 CHAPTER II: Open Innovation 2. 0:
and provide open and creative learning platforms for experimenting with solutions. Governments still have to learn how to deal with these new developments
Studies on learning in project contexts show that learning and innovation are more likely to occur in projects that are embedded in wider ecologies,
but also to other groups, such as school and university students, tech-enthusiasts and tinkerers. The lab provider acts as a node that creates
Therefore, the lab's user community comprises the UFA company, technology firms, research and development facilities, media enterprises, students,
graduates and freelancers involved in sectors such as new media, film, camera, film editing, scripts, graphic design, programming, game design and data visualisation.
and participants including industrial and other academic entities, research centres, students, companies, start-up firms, entrepreneurs, end-users and consumers in these facilities.
Usually, these learning platforms are based on peer learning that don't just foster interaction; they can lead to a continuation of that interaction through other forms of collaboration.
Learning also takes place in highly competitive environments like in investor-driven innovation labs. Fourth, labs offer creative freedom,
citizens, users, bureaucrats, interest groups, experts, partners, financiers, economic and academic stakeholder and students etc. This diversity facilitates avoiding blind spots in innovation processes.
Harvard Business school Press, p. 4 (5) Grabher, G. 2004),‘Learning in Projects, Remembering in Networks?
Learning, Tacit Knowledge and Regional Innovative Capacity',Regional Studies 33 (4), 312.8) Müller, F. C. and Ibert, O. forthcoming),‘Resources of Innovation:
or overworked secondary school pupil to connect to his/her classroom and keep up with the classes,
are performed both at home and in the classroom. Feedback from both the pupil and teacher provides the developer with the necessary information to effectively
and accurately amend it in accordance with market demands. The first Living Lab of Turkey opened its LEED Gold certified doors in 2014 in the Basaksehir Municipality of Istanbul.
and secondary schools as well as university students with TIM and IOSB (Ikitelli Organised Industrial District) for the Innovation Week. 200 innovative projects were submitted
all five pilot areas differ in functionality (a busy area near a railway station, a school area, a park in the city, a university campus and a historic city centre.
A r B o O k 2 0 1 5 pilot area, e g. for the university campus area in Espoo this translates into‘offering guidance between the public traffic lines (e g. transition from metro to bus station,
An example of a project that aims for a continuous learning environment to find ways to influence mood
The resulting integrated sensor system allows for continuous monitoring and learning. And as it is built on the open source principle it also allows for the integration of new sensors as they become available on the market
either by small (student) start-ups, in SMES or even integrated in the platform by multinationals.
and learning, dealing with the impact of the services on the quality of life in cities. As stated earlier
but also citizens and students) to develop applications that can be plugged into the system. This will allow a wide range of solutions to use the system and available open data:
Rianne Valkenburg Value Producer Lighthouse & Professor of Design Innovation at The hague University of Applied sciences Intelligent Lighting Institute@Eindhoven University of Technology a c. valkenburg@tue
learning, instrumenting and experimenting.''It is an attempt to tackle persistent problems by steering them in a more sustainable direction, through clever, subtle changes and adjustments at several levels concurrently.
During the Edo Period (1603-1868), the Maeda Clan abandoned military confrontation with the Edo in favour of civil administration, promoting and popularising scholarship, craftwork and the arts.
Close to the city center, Midsweden University has over 7000 students doing research in environmental sciences tourism, sports and event technology."
Between dream and reality lies complexity. inaugural address delivered by Jan Rotmans on assuming office as a professor of‘Sustainable System Innovations and Transitions'at the Erasmus University Rotterdam on Friday, 3 june 2005.
Carol Yeh-Yun Lin, Professor National Chengchi University, Taiwan New Club of Paris, board member yehyunln@nccu. edu. tw 104 O P
Dr Gohar Sargsyan, MBA Partner, ICT Innovation Lead EU, CGI Group Inc. gohar. sargsyan@cgi. com 108 O P E
This means an infinite decision speed and increased accumulation of knowledge by applying technology. At least, that's the technology church preaching to the choir.
Jaspar Roos Chief Humour Officer, Future Ideas jaspar@futureideas. eu Dr Gohar Sargsyan, MBA Partner, ICT Innovation Lead EU, CGI
Following a grounding in the principles of Open Innovation 2. 0 as well as much sharing and learning
Open innovation will require a new type of accompanying research capable of observing brief learning cycles for new management practices and fast sharing of learnings across Europe.
There is a common learning process in here, shared by the Commission introducing new instruments and approaches as well the constituency responding.
and it accelerates collective learning (i e.,, as a tide lifts all boats) and value creation.
Appendix Twenty Snapshots of Open Innovation 2. 0 David Teece, Professor of Global Business at the University of California, Berkeley, Haas School of business, recently said that innovation is changing so rapidly that no study can aim to comprehensively describe it.
Designing User Experience within Living Labs William Mitchell, Professor at the Medialab and School of architecture and City planning at MIT, argued that a Living Labs (LL) represents a usercentric research methodology for sensing,
knowledge elements for the experiential learning aspects (specifically the cognitive elements; Social elements for the usage of the Iot system as a persuasive and dissemination tool (specifically the reciprocal elements;
From an Academic perspective, the XD process and holistic UX model bring a form of learning by doing.
Students discover by practice the way to drive user co-creation and the impact of different experience types, elements and properties on the user acceptance and potential adoption.
The Interdisciplinary studies Journal (ISJ), Special issue on Smart Cities, Vol. 3, No. 4, pages 331-350, ISSN 1799-2710.23) Vicini, S.,Bellini, S
, MBA Partner, Senior Business Consultant CGI Group Inc. gohar. sargsyan@cgi. com Jaspar Roos Chief Inspiration Officer Future Ideas EU
scale and scope of learning and innovation as significant locally as it is impactful globally and at the same time people are seriously discussing a new emerging dichotomy not any more communism vs. capitalism but state vs. democratic capitalism.
political and technological) contexts, understanding these principles is critical to developing the capacity for higher order learning at the macro,
reworked adapted processes, learning/teaching new skills, and a possible shift of power between different players (European commission 2012).
The inter-sectoral and intra-sectoral as well as the interregional and intra-regional knowledge and learning interfaces that are embedded in the Quadruple Helix architectural blueprint determine its efficacy and sustainability.
and more resilient learning, learning-to-learn and learning-to-learn-how-to-learn dynamics (24).
) In 2010 a group of students at Aalto University, just outside Helsinki, embarked on the most constructive piece of student activism in the history of the genre.
and the Baltic states as well as to Boston and San francisco. No more Nokias The student revolution was part of a wider reconsideration of the proper relationship between government and business.
i e. all three corners of the Triple Helix, through transnational learning. Impacts of transnational learning on the locally based dynamics, structure
and processes inside the Triple helix. For instance, what is the role of‘critical friends 'and‘peer review'in the development of regional S3 strategies?
The significance of transnational learning on the formation of new knowledge ecosystems. The nature, dynamics, role and impact of higher order learning (in public and private sector as well as regional and sectoral contexts and the policy and practice implications for policy-makers, practitioners and civil society at large.
In a discussion of the role of the environment as a driver and delimiter of smart, sustainable and inclusive growth, Carayannis, Campbell and Barth (2010), outline the following ideas and concepts that may be of both conceptual and practical
The Strategic Management of Technological Learning, CRC Press, Boca raton, FL. further references:(24))(23) Carayannis, E g.,
The Strategic Management of Technological Learning, Published Doctoral (further references:(45))(25) Carayannis, E g.,, Provance, M. 2008.
that learning and smart steps in innovation do not rely on official university education; that risk taking is a key step towards innovation;
whilst members with educational responsibilities underlined the necessity to change the mindset of students towards the somehow wider term of open innovation.
How would it create value for large industry through entrepreneurship, open innovation learning environments, or corporate venturing?
We realised that it is yet different for a university professor who also would like to start a company
One of the first achievements of Climate-KIC were related its education offerings and in particular the Contextual Learning Journey
if a student drops out of the programme to start a business, this is considered a success. The KIC already has made a wide impact.
It has impressive students and alumni, who have formed an alumni association that has become an official KIC partner.
Knowledge & Innovation Mkt Business Incubator Network SW for idea management Observatory Expert entrepreneurs Lead customers Expert professors Mixed team (technicians+MBA
and a significant part of their students are non-Europeans. Actually the most important asset of the KICS, their real value are students.
Europe needs young entrepreneurial engineers and scientists, able to collaborate in trans-disciplinary, international teams.
Mobility of students and faculty across countries and between academia and business as well as the sharing of infrastructure and resources lead to the emergence of hotspots such as the Open Innovation space at Aalto University,
Early Learning, Next Steps & Future Perspectives of the EIT and its KICS As of 2014, the three existing KICS operate as network enterprises,
EIT 69 In a nutshell, the EIT is to boost innovation processes from ideas to products, from labs to markets and from students to entrepreneurs in the areas of high societal need through the Knowledge and Innovation Communities.
and foremost students into the forefront innovation processes of Europe. Another issue is that KICS have to understand their business case
If professors would like to start companies rather than continue university careers, should the system punish them,
they bring to students as well as to their research a real life experience, a critical perspective and personal creativity.
According to the external review ordered by the European commission (13), the main areas for improvement were on industrial impact and articulation of vision and Key Performance Indicators for the programme.
Operating as a group of loosely coupled projects Organising within the FI-PPP Gradually opening up for dialogue/collaboration within the wider ecosystem e g. by open calls, collaborative agreements and networks Developing (eco-)systemic learning capabilities Information-based
With an incremental process of cyclic improvements and learning the programme will be in a better position to evolve into a sustainable innovation ecosystem that remains alive after the programme is finished.
thousands of students were and will be benefited from the 9 500 schools that had upgraded new or facilities.
Contact Carol Yeh-Yun Lin Professor Department of Business Administration National Chengchi University, Taiwan yehyunln@nccu. edu. tw 90 O P
it is important to focus on the continued growth of students and teachers, integral education and especially in the development of their talent.
and today's college students should be imbued of the idea of graduating from university as only the first step in the creation of their future.
Changes introduced by the leaders require learning and adaptability by employees in order to be executed smoothly inside the organisation.
3) Changes in classrooms are required also to leave room for innovation. According to Curtis W. Johnson expectations regarding education have changed
and attitudes that will help economy remain prosperous and competitive'(4). Clearly the scheme where pupils sit for hours watching a teacher speaks no longer works.
Most students are digital natives and they are accustomed to a completely interactive world where they can access knowledge through means other than a teacher lecturing.‘
‘New classes'should be more students centric, enhancing the development of each student on topics that are of their interest,
allowing them to perform real-world projects rather than passing exams, focusing on applied, modern technology,
It will be difficult to convince Israeli students to work in a company, their preference is to work on their own developing own ideas and projects.
We can prepare our students to be the leaders in extracting advantage of data analysis Europe is a knowledge-intensive society
and prepare our students to be the best in data analysis. Social benefits of data analysis In addition to the benefits in terms of employment intensive data analysis can also be beneficial to our society.
the role of leadership, learning, motivation and productivity. Management Decision 36/5 (1998) 289 301. Available from:
8. Using rapid experiential learning, insights, and knowledge to co-evolve human stakeholder experiences of value;
Contact Dr Venkat Ramaswamy Professor Ross School of business www. venkatramaswamy. com venkatr@umich. edu 105 Oulu Innovation Alliance an Open Innovation Ecosystem
which are related for example to teaching/learning and tourism. Living Lab Activities in Oulu One part of CIE open innovation and end-user perspective consists of its Living Lab activities;
consisting of Real People not just students who are willing and ready to give their contribution to the innovation process.
Rianne Valkenburg Value Producer Lighthouse & Professor Knowledge Transfer in Product Innovation at The hague University of Applied sciences Intelligent Lighting Institute@Eindhoven University of Technology a c
item id=7195 (4) Mandela N.,Famous quotes Contact Dr Gohar Sargsyan, MBA Partner, Senior Business Consultant CGI Group Inc. gohar
Flanders DC focuses on entrepreneurs, teachers, students, policy-makers and the general public. Among the many options Flanders DC offers are:
or at your event, take part in the De Bedenkers (The Inventors) classroom competition and an online game to discover how you score as an innovative manager.
July 2007, published in English How entrepreneurial are our Flemish students, Hans Crijns and Sabine Vermeulen,
At the end of Chapters 2 to 6, we include key learning points. These lists of learning points can be consulted as a checklist
when you are setting up a new business with your innovation partners. These learning points are gathered at the end of each chapter
so you can easily check them whenever you want a quick review of what you have learned 1. 3. Research method To explore the link between open innovation and market success of SMES,
cross-industry learning process led by sleep experts. The QOD case illustrates that developing a successful business model that ultimately changes the industry starts with nothing more than the conviction of a well-informed entrepreneur.
The experience eventually transforms the customer into a restyled person using personalized advice from a professional. 34 Key Learning points Analyzing open innovation in SMES in traditional industries starts with conceiving
such as a learning innovation network, design networks, research programs, and so on. Design was the second step.
It is thus too early to evaluate its effects on the company's bottom line. 53 Key learning points Successful SMES do not remain with one business model forever.
and stay focused on the joint value they create. 74 Key Learning Points Open innovation as an integral part of business model innovations In the past,
Case Airfryer 87 88 Key learning points In the past, collaboration between large and small firms has been prone to different types of problems.
Small firms should do their homework before they start collaborating with large companies. Some large companies are trustworthy innovation partners
One of the major learning points to emerge from the cases is that open innovation networks are sustainable only when the value that is jointly created is several times larger than
and deepen learning about open innovation among entrepreneurs One way to accelerate the use of open innovation in small firms is to diffuse successful cases using audiovisual tools on the Internet.
Networks of learning in biotechnology, Administrative Science Quarterly, 41,116-145.32 In 2006, Netflix, a major movie rental company, organized a crowdsourcing contest on the Internet.
Overtext Web Module V3.0 Alpha
Copyright Semantic-Knowledge, 1994-2011