Synopsis: Employment & working conditions:


DIGITAL SOCIAL INNOVATION social_innovation_decade_of_changes.pdf

, knowledge and thoughts of Agnès Hubert, Maria da Graça Carvalho and Pierre Goudin of the Bureau of European Policy Advisers

BEPA would like to thank all the participating services for their very useful work and comments, especially reflected in part II of the report, namely DG AGRI,

C H A n G E s 3. 2. 4. Workplace innovation...41 3. 2. 5. Changes in governance...

57 Executive summary...58 1. The Dominant Policy Framework 2010-20: smart, sustainable and inclusive Growth...

81 2. 3. The Programme for Employment and Social Innovation Easi (2014-20) to follow the PROGRESS programme...

83 c. The Programme for Employment and Social Innovation (Easi...84 2. 4. Other programmes and action plans...

94 3. 1. 4. 1. Expert groups and networks...95 6 S O C i a L I N N O V A t I O N A d E C a D E O F

104 3. 1. 5. 7. Employee financial participation...104 3. 2. Financing capacities and facilities...

117 3. 3. 2. 5. Workplace Innovation Network...118 3. 3. 2. 6. Multi-stakeholder platform for corporate social responsibility...

yy the 2013 International Labour Organisation report2 notes that, in advanced economies, the challenge is to stimulate job creation while addressing macroeconomic imbalances;

and yy taking a longer term perspective, the Oxford Martin Commission for Future Generations has published a report3 on successes and failures in addressing global challenges over recent decades.

http://www. oecd. org/els/soc/dividedwestandwhyinequalitykeepsrising. htm. 2 Repairing the economic and social fabric (ILO, World of work report 2013). 3 Now for the Long term, 2013;

http://www. oxfordmartin. ox. ac. uk/downloads/commission/Oxford martin now for the long term. pdf. 4 Local employment initiatives, EQUAL, LEADER, URBAN;

E w P A t H 9 In 2009, the Bureau of European Policy Advisers (BEPA) organised a workshop5 with experts, civil society organisations, policymakers and social innovators.

The services that have been involved most in this matter from the beginning (Employment and Social affairs, Enterprise, Regional Policy, Agriculture,

Finally, even internally, the European commission increasingly uses participatory training courses and events for human resources in a more socially innovative way. 5 http://ec. europa. eu/dgs/policy advisers/activities/conferences workshops/socinnov jan-2009 en. htm. 6

institutions and ideas for the promotion of social innovation has been embedded in wider political, technological and economic changes

'work across boundaries and facilitate the sharing of information and knowledge, and identify the role and interest of public authorities in enabling social innovation ecosystems.

which Hayek could be added) acknowledged that protection against poverty, unemployment, illness and old age are important

strong labour protection and union influence, and a generous welfare state'does not 18 Senior Project Lead, Innovation Lab, EU Project Coordinator D-CENT-DSI. 19 cf. for instance:

shall work...for a highly competitive social market economy. All this calls for a fresh look at how the market

a highly competitive social market economy, aiming at full employment and social progress, and a high level of protection and improvement of the quality of the environment'.

i e. the Commissioners responsible for the Single Market (M. Barnier), Employment and Social affairs (L. Andor) and Enterprise (A. Tajani).

people (in whatever capacity they act) have to pool their resources and work together. Often, a dominant administrative culture or conflicting objectives prevent this.

and instruments where collective work is valued and recognised (or at least not penalised). Incubators to generate the birth

Parliament, Economic and Social Committee) to frame the notion of social impact in the Eusef (European Social Entrepreneurship Funds) and Easi (European Programme for Employment and Social Innovation.

Non-experimental 51 Written by J-Pal Europe at the request of the European commission's Directorate-General for Employment, Social affairs and Inclusion. 52 http://www. povertyactionlab. org/.

In the new programme for employment and social innovation, technical assistance for conducting randomised evaluations is made available to administrations undertaking social policy reforms.

The Commission's Communication on the Single Market Act II56 highlighted the need to develop methods for measuring the social and economic benefits generated by social enterprises in the implementation of the Eusef57 and the programme for Employment and Social Innovation (Easi.

and yy the development of a network or group of experts to act as a reference point for dissemination

the 2013 report on Employment and Social Development in Europe highlights the need to adapt the way we measure economic and social progress

A n E w P A t H 29 the debate amongst national and local experts, civil society organisations63 and the European institutions.

Lately, the Group of European Experts (GECES) has contributed to the discussion about the different approaches to social impact measurement,

tested widely and discussed with a number of key experts in relevant areas. The EPSIS shows that all EU Member States consider public sector innovation to be a national requirement and a means by

towards a new architecture Under the responsibility of the Commissioner for Research and Innovation, a group of twelve experts was asked to analyse the role of the public sector,

and facilitate innovation in the work of the Commission Services. yy Enabling Innovation: to establish a network of Innovation Single Contact Points in all Member States;

published by DG Regional and Urban Policy and DG Employment, Social affairs in February 2013.71 Some of them show how support under the Structural Funds will increasingly be sought for the development of instruments to encourage a participatory approach to the resolution of social problems.

-General for Employment, Social affairs and Inclusion in April 201372 and, on the other hand, the large body of research funded by the FP5, FP6 and FP7 Socioeconomic Sciences and Humanities Programme on issues related to social

and Innovation from experts in the field73 has produced a systematic overview of research findings from 17 European projects in the area of social innovation.

and in the promotion of networking among researchers. The report ends by identifying five research fields that did not draw much attention in the projects reviewed

the social economy employs over 11 million people in the EU, accounting for 6%of total employment.

Secondly, the ESF can mobilise extra funds targeted at the development of the social economy and the promotion of social entrepreneurship and easily accessible for social enterprises.

and thus help to find new answers to unmet needs in fields like employment, housing, ageing, childcare, etc.

Member States and Managing Authorities and other public contracting bodies can use the purchasing power of large and small ERDF projects to stimulate social innovation in employment and inclusion of marginalised groups.

The example below from the City of Nantes illustrates how a procurement framework has opened a space for social enterprises to work directly with the private sector in helping disadvantaged people into employment.

the work that needs to be done, such as a road, as well as jobs for excluded people. 3. 2. 2. Microfinance

Microenterprises in Europe employ around one-third of private sector employees and produce about 20%of output.

France revised its public procurement rules in 2006 allowing the condition that part of the work must be delivered by a specific target group with a need for professional insertion.

carpenters, painters, building workers, pavers, green space maintenance staff, plumbers, metal workers, plasterboard, and external cleaners.

483 beneficiaries were able to work under an employment contract; 345 000 hours dedicated to insertion (about 200 full-time equivalent jobs),

a further 92 000 hours of work for disadvantaged people were produced benefiting266 employees; 133 enterprises were mobilised through these works;

75%of beneficiaries were accompanied by a local insertion company (a type of training and employment social enterprise.

40 S O C i a L I N N O V A t I O N A d E C a D E O F C

/The Kiút Programme, self employment and microcredit for Roma in Hungary Kiút aims to support Roma to work in the formal economy by starting up a business.

and to produce additional income for Roma families. The clients receive continuous administrative, financial and business advice and assistance.

and bringing together partnerships. 3. 2. 4. Workplace innovation Workplace innovation focuses on how to improve aspects of work organisation

and introduce modern management techniques that involve workers. Workplaces with flatter hierarchies and the possibility for workers to contribute are more creative and ultimately more productive and open to addressing both social and technological challenges.

Workplace innovation concerns not only the private sector but also large parts of the social economy such as charities and foundations as well as the public sector. Celebrated examples include Google,

which allows employees to spend 20%of their time on their own projects, and IKEA, which practises stand-up round-table meetings among other innovative practices allowing employees to tackle problems as they arise with minimum management interference.

In The netherlands and Belgium, workplace innovation is called‘Social Innovation 'and has been supported for over a decade by the Structural Funds.

The approach as such is strongest in Northern europe, especially Scandinavia. The ERDF's business support measures can be used to finance such innovations helping both management

and employees to explore more productive ways of working. A Social Innovation Park in the Basque country Denokinn brings together social enterprises,

public authorities and the private sector to scale up successful innovations after they have been piloted. They have launched the first social innovation park in Europe near Bilbao.

Denokinn received EUR 300 000 from the social experimentation part of the EU Progress Fund to develop a social inclusion dimension to their Hiriko electric car concept.

which the cars could be put together in work inclusion social enterprises by those excluded from the labour market.

Secondly, it is a great combination of new business types of cooperation and employment opportunities with a strong social dimension.

Advisers work with management and staff combining strategic advice with social innovation (improving communication, raising personnel involvement, etc.

Firms can use these vouchers to hire an expert to help them implement the method.

Portugal has to restore economic growth, employment, and make long-term structural reforms at all levels, but especially at institutional and economic levels (public sector, public services, competition, etc.).

By bringing people and institutions together and work collaboratively, it will show people in Portugal how to govern in a different way.

an innovative way to address senior and junior unemployment through intergenerational entrepreneurship. The BIS also promotes social business by bringing together people who have interests in sustainable business.

From 2008 the social enterprise I-Cane Social Technology BV continued the work of the I-Cane foundation.

The mediators also play a fundamental role as integration outreach workers. Because they are immigrants themselves

This is to be realised in the three areas of prevention and health promotion, care and cure,

Most of them consider social innovation to be linked to the social economy and/or work organisation,

Innobasque works at the policy level on many aspects of technological innovation but also brings in the general public through reflection groups and workshops such as its world café events,

It is also exploring strategies to support the creation of new social firms (work integration social enterprises.

achievements The abovementioned examples illustrate how social innovation works and succeeds in various areas in different European countries.

and from‘hands-on'volunteer work to constant inputs by civic engagement in a board.

paid work, volunteering and civic engagement. And secondly, it is at least remarkably new to see how much the demarcation lines between those who operate inside the organisation

European population ageing will have direct consequences for the working population and social welfare systems, health services and pensions in terms of demand and expenditure.

such as young people, the older poor, low-skilled workers, migrants and their children. So what future for Europe and which solutions?

Earnings/gains from productivity growth tend to be concentrated heavily among high-income workers. At the same time, projections suggest a considerable surplus of low-skilled workers

which could lead to long-term and permanent joblessness among young people without secondary training and older workers who cannot retrain to meet requirements for new skills.

As a consequence of this skills mismatch, income inequality is projected to expand. Regarding quick technological development The development of new technologies will continue right through to 2030.

matching migrant skills to the labour market, as well as those of the young unemployed. yy Investing in citizens, including protecting the most vulnerable:

increasing income inequality and longterm unemployment without relying on economic growth as a panacea. Investing in health and education, preferably as early as possible (e g. through early childhood education and care interventions) will help reduce costs in the long term,

and equip citizens with the skills that are in demand in the labour market. There is also a need to bridge the gender gap

Several EU policies that deal with employment, education, health and technological development could be used for this purpose.

social enterprises will be concerned more with the importance of their impact (through changing government practices and business, through developing effective solutions that work.

Social entrepreneurs will be connected with micro-social structures and work with public, charitable, academic and profit-oriented sectors.

D E O F C H A n G E s Executive summary This second part of the report aims to present,

sustainable and inclusive growth to succeed the Lisbon Strategy for growth and employment, which set guidelines for the first decade of the century.

The Social Business Initiative and The Employment and Social Investment packages, which frame and fund a new approach to social policies.

1) employment;(2) education;(3) research and innovation;(4) social inclusion and poverty reduction; and (5) and climate/energy94 that the EU should meet by the end of the decade.

supporting the Europe 2020 priorities in areas like innovation, the digital economy, employment, youth, industrial policy, poverty,

the removal of many obstacles to competition and job creation. These efforts are combined and coordinated in order to make the desired impact;

which aim to make the EU economy more efficient (a resource-efficient Europe, an industrial policy for the globalisation era), foster innovation (a Digital Agenda for Europe, Innovation Union) and fight unemployment and exclusion

workers and consumers to fully exploit the benefits that an economy can generate. Mutual societies, cooperatives, third-sector organisations in general and social business are an integral part of this wider economy and,

In addition, the Industrial Policy flagship initiative emphasises workplace innovation, which is an integral part of the broader concept of social innovation102 and on design as a source of innovation.

200 million jobs and 20 million companies and that cooperatives, mutual societies and associations provide more than 14 million jobs (6. 53%of total employment),

yy a strong focus on social innovation in social policy, namely under the ESF and the PROGRESS programme as well as strong support for social innovation in the new Programme for Employment and Social Innovation (Easi)( 2014-20;

yy piloting a European Public sector Innovation Scoreboard as a basis for further work to benchmark public sector innovation

and yy involving the social partners in examining how the knowledge economy can be spread to all occupational levels

and all sectors and in particular for proposals on how to develop a sectoral labour market strategy for the caring sector.

on the move This initiative was designed as a comprehensive package of policy initiatives on education and employment for young people in Europe.

to reduce high youth unemployment and to increase the youth employment rate. This initiative is focused on the Europe 2020 objectives of reducing early school leaving

and achieving a 75%employment rate for the working-age population (20-64 years). It has adopted an all-encompassing approach by bringing together the issues of education

and employment and creating bridges between these issues and the stakeholders. This initiative, through its focus on young people,

has brought together a set of EU actions which have put youth issues and concerns high on the European and National agendas.

or the‘your first EURES job'scheme) and encourage youth employment (through youth guarantees108), social innovation processes have been highlighted:

young people's needs and their participation in the design of measures have been a primary focus to make education and training more relevant to them;

to encourage countries to simplify the 107 See point 3. 1. 4. 2. 108 Youth guarantees ensure that all young people under the age of 25 receive good quality employment opportunities, continued education,

apprenticeship or a traineeship within a period of four months of becoming unemployed or leaving formal education.

I C i e S 65 transition from education to work and to offer concrete support and helping education

and employment systems in Member States to learn from each other. Universities have been encouraged to improve the quality of the courses they offer by making them more responsive to student's needs;

and youth unemployment is also being tackled through more workplace and entrepreneurial learning experiences and more possibilities for self employment.

Considering the very high level of youth unemployment as a consequence of the crisis, actions for youth have been given extensive political and financial attention,

The attraction of young people to meaningful employment makes a case for developing a sustainable framework for social enterprises and social innovation initiatives.

and jobs This flagship initiative's main objective is to help the EU reach its employment target for 2020 of having 75%of working-age women

and men (aged 20-64) in employment. The agenda also contributes to achieving the EU's targets to get the early school-leaving rate below 10%and more young people in higher education or equivalent vocational education (at least 40),

The agenda presents a set of concrete actions to step up reforms to improve flexibility and security in the labour market

and ensure better working conditions and improve the conditions for job creation. All these elements can apply to the development of social entrepreneurship and jobs in the social economy as well as in other purely commercial sectors.

In particular, developing specific skills for the third sector, hybrid organisations management and the ability to co-create

Pathways towards full employment'(http://ec. europa. eu/research/social-sciences/pdf/newskils-and-jobs-in-europe en. pdf). 66 S O C i a L I N N

and facilitate a partnership approach between stakeholders (civil society, social partners, Member States). This flagship initiative identified commitments for the Commission in five areas, two of which relate very directly to social innovation:‘

Single Market Acts and the Social Business Initiative The social economy is addressed in the Innovation Union flagship initiative, 113 in the Single Market Act I114 and II, 115 in the Employment

which encourage Member States to boost labour demand and job creation through promoting and supporting self employment, social enterprises and business start-ups.

The Single Market Act I, adopted in April 2011, defined twelve projects to facilitate the deepening of the Single Market to re-launch Europe's growth and social progress by breaking down hurdles to free circulation for the benefit of businesses,

citizens, consumers and workers. These twelve priority projects range from worker mobility to SME finance and consumer protection, via digital content, taxation and trans-European networks,

as well as social entrepreneurship. As a response to the wide interest shown in the consultation process for the Single Market Act I,

They thus contribute to social cohesion, employment and the reduction of inequalities. The Social Business Initiative proposes three series of priority measures to:

Businesses providing social services and/or goods and services to vulnerable persons (access to housing, healthcare, assistance for elderly or disabled persons, inclusion of vulnerable groups, child care, access to employment

and/or Businesses with a method of production of goods or services with a social objective (social and professional integration via access to employment for disadvantaged people in particular due to insufficient qualifications or social or professional problems

and experts to implement a set of concrete and tangible actions stemming from the declaration. 1. 3. The environment

The SIP is fully complementary to the Employment Package the White paper on Pensions and the Youth employment Package.

It also builds on the contribution the European Structural and Investment funds (in particular the ESF) can make to social investment in the next financing period. 127 126 4 491 signatories from regions,

as well as other European Structural and Investment funds (ESIF) and the new Programme for Employment and Social Innovation (Easi), to test new approaches to social policies (such as ICT-enabled innovation)

The findings of this conference provided an input for the meeting of the Employment, Social policy, Health and Consumer Affairs Council (EPSCO)

'and the Employment and Social Innovation (Easi) programme which eventually adopted social innovation in its very title.

in particular in the work of the ESF and ERDF and it will receive particular attention in the programming exercise

and policies setting funding priorities in some 70 different documents, including the important areas of cohesion, agriculture, research, employment and social policies.

Horizon 2020 and the Employment and Social Innovation programme (Easi. Overall, the reformed Cohesion Policy (ESIF, which includes the:

regional and local authorities, social partners and employers, service providers, etc. a joint Guide to Social Innovation was published under the responsibility of the European Commissioners for employment and social policy (László Andor) and for charge of regional policy (Johannes Hahn) in February 2013.

The document examines ways in which the public authorities can organise support for social innovation in the programming of their investments.

The focus of ESF support will fall on employment and social policies: social innovation will be a tool to improve the employment, social inclusion,

education and institutional capacity-building policies supported by the ESF. The policy themes for social innovation within this scope and corresponding to Member States'specific needs will be identified in their programmes or at a later stage during implementation.

In the current programming period (2014-20) the European Social Fund (ESF) will also contribute to the 20%climate mainstreaming target by supporting the labour force transition towards low-carbon skills, jobs and working methods,

The first multiannual work programme (2014-15) of Horizon 2020 includes social innovation in many topics.

for Employment and Social Innovation Easi (2014-20) to follow the PROGRESS programme In line with the Europe 2020 flagship initiative European Platform against Poverty and Social Exclusion,

which promotes a peer mentoring model to support target groups in transition from a‘closed'community (e g. prison, addiction treatment centres, military service, mental health and rehabilitation services) to the open labour market;

and social exclusion and ensuring an employment rate of 75%for the 20-64 year-olds by 2020.

and costly The situation of health and social services The special supplement on Health and Social services of the EU Employment and Social Situation Quarterly Review highlights that the social

the number of workers in this sector aged 15 to 64 stood at 22.3 million, i e. 10.5%of the total in all sectors. 84 S O C i a L I N N O V A t I O N A d E C a D

Developing innovative approaches in the provision of social services could also boost the EU's employment and job creation prospects.

The opportunities for job creation in the social services sector are important due to the development of new needs driven by the demographic changes, economic and social consequences of the crisis, growing inequalities, technological developments or changing

such as the work integration social enterprises (WISE), have a double function of providing social services to the community and of integrating low-skilled workers into the labour market.

For that reason, building partnerships of a broader nature between public authorities, civil society organisations and the private sector will be encouraged in the Easi call under preparation. c. The Programme for Employment

and Social Innovation (Easi) The new Programme for Employment and Social Innovation (Easi) was adopted in December 2013134.

It will support the Member States'efforts in relation to the design and implementation of employment and social reforms at European, national as well as regional and local levels by means of policy coordination, the identification, analysis and sharing

PROGRESS, EURES (European employment services) and the European Progress Microfinance Facility. Allocations for the three axes are the following, respectively:

and social entrepreneurship axis of the Employment and Social Innovation (Easi) represented the first EU-wide initiative specifically designed for this sector.

with the aim to further develop its potential for employment and social innovation. Under this heading, in 2014, Easi will aim, inter alia, to:

'‘one-stop-shops'and‘work in stations'projects. 2. 4. Other programmes and action plans 2. 4. 1 The COSME programme:

The promotion of social innovation in this programme can be carried out in the four strands through financing,

and modernise education, training and youth work. This seven-year programme will have a budget of EUR 14.7 billion.

training and youth institutions and organisations to foster cooperation and bridge the worlds of education and work in order to tackle the skills gaps we are facing in Europe.

it will support the mobility of artists, works of art and films, transnational exchanges of experience and know-how about new business models, peer-learning activities or testing of new and cross-sectoral business approaches to funding,

thus contributing to economic growth and job creation. In particular it will continue the exploration, made in a 2011 report by the European Expert Network on Culture,

of one form of social innovation crowdfunding looking at related concepts of social payments, social money and social banking.

This will, inter alia, inform the Commission's follow-up work to the Communication Unleashing the potential of Crowdfunding in the European Union141. 2. 4. 5. Innovation for a Sustainable Future The Eco-innovation Action Plan (Ecoap) The Eco

yy supporting the development of emerging skills and jobs and related training programmes to match labour market needs (Action 6;

An annual event on innovation and social and employment policy: Social innovation and social policy experimentation (Brussels, November 2012) This conference involved more than 200 participants from civil society, public authorities and academia.

'while a fringe event was organised by social innovation stakeholders to discuss social innovation and the social economy as a solid response to the need for job creation.

In the EU, the public sector accounts for 17%of employment, and general government expenditure is equivalent to 50%of EU GDP.

In July 2013 the Bureau of European Policy Advisers held a high-level seminar on public sector innovation attended by the President of the European commission (cf. part I,

At the end of 2013, the Expert Group on Public sector Innovation delivered the report Powering European Public sector Innovation:

and legitimacy. 3. 1. 4. 1. Expert groups and networks The European commission's expert group on social innovation (GECES-Groupe d'Experts de la Commission

It is composed of 44 rigorously selected experts from various European stakeholders and representatives from all the Member States and EU Institutions, plus observers from other European countries.

and discussing issues related to the development of social entrepreneurship in the EU. Its work can be followed online151.

Citizens will identify barriers to growth, job creation and investment, and ultimately propose new policy or legislative approaches.

across sectors and across borders to speed up innovations that address the demographic challenge and gain competitive advantages for growth and job creation in Europe.

and aims to foster competitive and sustainable agriculture and forestry that works in harmony with the environment.

and employment, stimulate uptake of water innovations by market and society. It is designed to boost opportunities for innovation in the water sector to facilitate the development of innovative solutions

and teaming-up of public and private sector experts, organisations and resources. d. The European Innovation Partnership on Raw materials The supply of raw materials,

and approaches to the social structures and process that underpin day-to-day and longer-term strategic work.

and freedom of establishment. 162 See 3. 1. 4, in the'examples of participatory projects'convened by the European commission.

the regulation must be accompanied by a directive on workers'participation in the decision-making process of a European Mutual Society,

which will be their employer. In this respect, the Commission will follow the procedure laid down in Article 154 of the Treaty (TFEU.

contracting authorities may take into account criteria linked to the production process of the works, services or supplies to be purchased such as the inclusion of vulnerable and disadvantaged people or the use of nontoxic substances. yy The concept of‘lifecycle costing

and costs imputed to environmental externalities (including the CO2 footprint) linked to the product, service or works during its/their lifecycle. yy To favour social inclusion and support social entrepreneurship,

whose main aim is the social and professional integration of disabled and disadvantaged workers; and, the minimum required percentage of disabled or disadvantaged employees is reduced from 50%to 30%.

%Furthermore it will be possible, for some social services and for a limited period of time (maximum three years), to reserve contracts to nonprofit organisations

and are founded on employee participation. yy Innovation will be fostered by the new partnership procedure where the contracting authority shall cooperate with a company selected in a regular competitive tender procedure-to develop an innovative product, work or service,

of clear and simple rules for the award of concessions contracts, will contribute to improving the choices made by public authorities with regard to the procurement of works

In addition, the new GBER extends the definition of disadvantaged workers who can benefit from the measures to support their recruitment

and extends the list of costs that are eligible for aid for compensating the additional costs of employing workers with disabilities. 3. 1. 5. 7. Employee financial participation Employee financial participation (EFP) can be defined as the participation

of employees either through profit sharing or employee share ownership (ESO). Extensive research confirms that companies partly

or entirely owned by their employees are more profitable, create more jobs and pay more taxes than competitors without EFP.

ESO in particular strengthens the corporate governance framework and positively impacts on employee motivation and retention.

Furthermore, since employees are long-term shareholders, broadening employee shareholding would also stabilise capital markets. ESO is of particular importance for SMES (financing and business succession.

Despite their positive effects, as acknowledged in numerous EU reports, opinions and recommendations, ESO schemes are used only extensively in a handful of Member States (such as the UK and France).

The Commission is currently conducting a pilot project on the promotion of employee ownership and participation173 which will:

'3. 2. Financing capacities and facilities 3. 2. 1. The Easi programme for social innovation The Employment and Social Innovation (Easi) programme has made EUR 86 million

This is an issue for the European economy as small businesses are among the most important drivers for growth and employment.

were unemployed, had taken time out of the labour market, and had difficulty getting conventional credit. By March 2013,4 645 microcredit loans were provided with a total budget of EUR 43 million.

the work of various stakeholders and the regulatory workshops the state of EU and domestic regulatory frameworks applicable to crowdfunding,

it provides concrete evidence that social innovation works. yy It creates greater awareness of the opportunities that social innovation can bring to develop new solutions to problems in Europe among politicians,

I O N A d E C a D E O F C H A n G E s The jury was composed of experts in social innovation from various countries and backgrounds,

or create new types of work with three prizes of EUR 30 000 to be awarded in May 2014184.

Projects were typically related to unemployment, marginalisation of disadvantaged groups, environment and access to affordable and good quality health and education.

In 2013,16 finalists out of 224 candidates in 24 countries were selected by EIB experts. To help the finalists develop their ideas and presentational skills,

where experts offered practical advice aimed at improving many aspects of each project. All projects compete for a General Category 1st

'SIE has played a key role in highlighting their work and articulating their impact. The platform does this through a searchable database,

Under the mantra‘Statistics for Everyone',Web-COSI will be exploring innovative ways to bring the production, promotion,

as well as of the services developed, to enlarged communities across borders. 3. 3. 2. 5. Workplace Innovation Network Workplace innovation is a change in structure, human resources management, internal decision-making, relationships

with clients or suppliers or work environment. It is a constant, reflexive process, grounded in continuing thinking, learning and improvements,

and involving employees and managers at all levels. Those innovations aim at improving staff motivation and working conditions, thereby enhancing labour productivity, organisational performance, innovation capability,

reactivity to market changes and consequently business competitiveness. Workplace innovation can be found in all types of organisation

be they large corporates, SMES or even public administrations. The European commission has made workplace innovation a priority

and therefore established the European Workplace Innovation Network (EUWIN) in April 2013. EUWIN is a vehicle for sharing

and distributing workplace innovation knowledge, experience and learning resources amongst enterprises and other stakeholders. It is also a practical source of information about why

and how to implement workplace innovation in an organisation. 3. 3. 2. 6. Multi-stakeholder platform for corporate social responsibility In October 2011 the European commission published a Communication on Corporate Social Responsibility

(CSR) 191 with an agenda for action covering the period 2011-14. Action 1 sets out to‘Create in 2013 multi-stakeholder CSR platforms in a number of relevant business sectors, for enterprises,

their workers and other stakeholders to make public commitments on the CSR issues relevant to each sector and jointly monitor progress'.

investing in skills for better socioeconomic outcomes which focuses on delivering skills for employment, such as digital or entrepreneurial competences, increasing the efficiency and inclusiveness of education and training institutions.

and an initiative to improve the availability of data on European higher education learning mobility and employment in cooperation with Eurostat.

Furthermore, a European Alliance for Apprenticeships has been established to drive forward the innovation and reform of apprenticeship schemes across Europe.

The alliance mobilises a multitude of stakeholders to jointly strengthen the quality, supply and reputation of in-company training as part of vocational education.

The rationale is that quality apprenticeships provide students with a valuable combination of theoretical knowledge

and practical know-how that make them attractive for future employers. At the same time, businesses will benefit from better skilled young workers

and society will have unemployed fewer young people. By bringing together stakeholders such as social partners, chambers of commerce, industry and crafts, education and training providers, youth organisations and businesses under one umbrella, innovative partnerships are created,

and experiences and best practices are shared. Actions are concerted thus to achieve high-quality apprenticeships that can facilitate young people's access to the job market.

The EU Youth Strategy (2010-18), the current framework for the Open Method of Coordination in youth policy

work and society and advocates a cross-sector approach across eight fields of actions: Education & Training;

Employment & Entrepreneurship; Voluntary activities; Participation; Social inclusion; Health & Wellbeing; Creativity & Culture; Youth and the World.

The strategy is implemented by promoting youth work, showcasing examples of good policy practice, facilitating the involvement of youth in policymaking

or peer learning among experts from different Member States. Youth work and non-formal learning play an important role in social innovation, particularly by offering alternative ways of learning and through practices that tackle inclusion problems such as youth employment or early

school leaving. It helps to empower young people and encourages them to participate in democratic and social activities.

and of the evolving labour market. 194 http://www. u-portal. org/u multirank/./Structured Dialogue The structured dialogue project allows young people

Since the launch of the Structured Dialogue in 2010, youth representatives and policymakers first engaged in debates on themes such as youth employment and youth participation and then looked into social inclusion.

the value of youth work in the EU195. The expert group on Creative Partnerships under the Open Method of Coordination received its mandate by the Council through the 2011-14 Work Plan for Culture.

The group is mandated to‘identify and model the types of successful partnerships and practices, including their positive impacts'.‘

as well as a European event bringing citizens, experts and decision-makers into dialogue with each other. The national panels enabled citizens to discuss the use of participatory democracy methods on a European scale.

and then submitted for approval by the citizens who took part in the national panels before being discussed by an international expert panel at an international conference.

To organise them, the Commission works closely with its representations in the Member States. Outreach to participants also happens through social media, the Europe Direct Centre, radio announcements, etc.

employees and policymakers to suggest research agendas in a certain field, the Social science and Humanities programme (SSH) has continued to support research on social innovation with new projects.

integrating critical analysis of current and previous work with future-oriented methodologies, new actionable knowledge and continual stakeholder participation.

promotion of civic capitalism and changes to social service provision through a. investigation of key processes within social enterprises for delivering inclusion

but also broader questions of health promotion (call‘Social innovation for ageing research').'A further area of research in this field addresses the challenge of‘Social innovation for health promotion'(FP7, 2013 work programme.

Through 7p7 research, the environment theme has demonstrated also an interest in including social innovation in its agenda, especially in connection with sustainable development.

The guidelines, the models and the system will be the result of an orchestrated cross disciplinary effort of European experts based on participatory design approach in diverse and complementary fields (art and design, computer

and social inclusion actors to use ICT-based public services (in their work and for their work) and accelerate the pace

and quality of ICT-enabled citizen-centric service delivery to socially disadvantaged citizens. Central to the strategy will be the closer integration into service delivery networks of organisations (e g. the third sector,

This type of work is supported also by the CIVITAS programme. In the past decade, this EU co-funded programme has managed to test over 800 measures and urban transport solutions and involved 58 CIVITAS demonstration cities across Europe.

Teleworking and virtual meetings are held mainly back by social/psychological (e g. fear of social isolation and adverse impacts on careers) and institutional (lack of support from managers/organisations) barriers.

buying and using smaller cars and teleworking. The policy package with regard to smaller cars consists of economic and regulatory instruments supported by informational measures,

while the policy package for teleworking consists of a wide variety of measures, including economic, regulative, informational and procedural instruments.

On 16-17 january 2014,1 800 participants from 70 countries-social entrepreneurs, EU staff, researchers and social innovation financers-gathered in Strasbourg at the Social Business Innovation Event

DG Human resources and DG Communication jointly hosted an Internal Communication & Staff Engagement seminar‘The Commission's vision, values and purposes'with 160 participants from all across the Commission.

for Europe and identified 15 key development areas for further work, which were followed up by the people who raised them.

In fact it makes sense to see policy work, communication, civil society dialogue and education as part of the move to create a better European reality.

We must be substantive in our work. In the current EU budget climate, if we cannot show that what we do creates an added value,

pollution, transport that calls into question the relevance of our work. So the new Citizens Programme should focus on speciþcs.

In essence, our work is threefold and we need to deliver on each aspect:(a) securing the RIGHTS for citizens,

and MARKT reconnect their work today with Monnet's initial inspiration to build modern Europe.

we gathered 60 foresight experts from Europe and beyond in a participatory workshop to co-create visions of the future of Europe as transformed by digital technology by 2050.

v. Seeking balanced and representative recruitment of citizens; vi. Ensure balance also in the deliberations,


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