while customers, employees, and a new generation of young people are asking business to step up.
which supports employment, wages, purchases, investments, and taxes. Conducting business as usual is sufficient social benefit.
which rising earnings have done little to offset high unemployment, local business distress, and severe pressures on community services.
The best companies once took on a broad range of roles in meeting the needs of workers, communities,
As capitalism begins to work in poorer communities, new opportunities for economic development and social progress increase exponentially.
such as natural resource and water use, health and safety, working conditions, and equal treatment in the workplace.
Opportunities to create shared value arise because societal problems can create economic costs in the firm's value chain.
and employee retention and capability. The Connection Between Competitive Advantage and Social Issues There are numerous ways in
Society benefits because employees and their families Creating Shared Value-Harvard Business Review Page 5 of 13 http://hbr. org/2011/01/the-big-idea-creating-shared-value
and the firm minimizes employee absences and lost productivity. The graphic below depicts some areas where the connections are strongest.
Efforts in these and other areas are still works in process, whose implications will be felt for years to come.
Employee productivity. The focus on holding down wage levels, reducing benefits, and offshoring is beginning to give way to an awareness of the positive effects that a living wage, safety,
and opportunities for advancement for employees have on productivity. Many companies, for example, traditionally sought to minimize the cost of expensive employee health care coverage
or even eliminate health coverage altogether. Today leading companies have learned that because of lost workdays and diminished employee productivity,
poor health costs them more than health benefits do. Take Johnson & johnson. By helping employees stop smoking (a two-thirds reduction in the past 15 years)
and implementing numerous other wellness programs, the company has saved $250 million on health care costs, a return of $2. 71 for every dollar spent on wellness from Creating Shared Value-Harvard Business Review Page 7 of 13 http://hbr. org/2011/01/the-big-idea
these kinds of employee approaches would spread even faster. Location. Business thinking has embraced the myth that location no longer matters,
Olam International, a leading cashew producer, traditionally shipped its nuts from Africa to Asia for processing at facilities staffed by productive Asian workers.
and training workers in Tanzania, Mozambique, Nigeria, and Côte d'ivoire, Olam has cut processing and shipping costs by as much as 25%not to mention, greatly reduced carbon emissions.
And it has provided direct employment to 17 000 people 95%of whom are women and indirect employment to an equal number of people,
in rural areas where jobs otherwise were not available. These trends may well lead companies to remake their value chains by moving some activities closer to home
Gender or racial discrimination reduces the pool of capable employees. Poverty limits the demand for products and leads to environmental degradation, unhealthy workers,
and high security costs. As companies have increasingly become disconnected from their communities, however, their influence in solving these problems has waned even as their costs have grown.
In inefficient or monopolized markets where workers are exploited, where suppliers do not receive fair prices,
for example, increase the supply of skilled employees for many other firms as well. At Nespresso, Nestlé also worked to build clusters,
and local government, has experienced huge growth in employment, incomes, and company performance, and has fared better than most during the downturn.
Root Capital regularly works with corporations, utilizing future purchase orders as collateral for its loans to farmers
and support employees. Creating shared value will require concrete and tailored metrics for each business unit in each of the three areas.
the wrong kind works against it and even makes trade-offs between economic and social goals inevitable.
whether they benefit society or work against it. Creating Shared Value-Harvard Business Review Page 11 of 13 http://hbr. org/2011/01/the-big-idea-creating-shared-value/ar/pr 11/30/2011
Strict antitrust policy, for example, is essential to ensure that the benefits of company success flow to customers, suppliers, and workers.
such as the growing social awareness of employees and citizens and the increased scarcity of natural resources, will drive unprecedented opportunities to create shared value.
which would allow democracy to work as governments set policies that fostered and supported business.
CAPS representatives will describe the inputs of their project including the budget, the human resources available at project level,
As an example, a project can select impact on employment and impact on information as relevant and exclude impact on education
and soon their results will be assessed by individual panels of individual experts (annual reviews). There will also be an impact assessment in January 2014,
I warmly thank all the colleagues who co-authored this publication in a few intense days of work.
Maurizio Telihow to cite this work: Arniani, M.,Badii, A.,De Liddo, A.,Georgi, S.,Passani, A.,Piccolo, L. S g,
Rachel Somers Milesbs4ictrsrchbook Sprints for ICT Research, Support Action project is funded by the European commission under the FP7-ICT Work Programme 2013.
The methodology was founded by Adam Hyde of Booksprints. net. http://www. booksprints. netcaps2020caps2020 is funded by the European commission under the FP7-ICT Work Programme 2013.
At present Anna is leading Open university's work in the European Project CATALYST, and the EPSRC's EDV project,
that filtering now works on the basis of marketing strategies and through invisible technologies, as it segregates internet users into small-scale groups that share professional and leisure interests.
the institutional and working conditions of potential users which might influence the time available for participation;
Participation in work-related communities such as Linkedin groups and other professional networks can trigger different motivations.
The way digital collectives work, from sharing social norms to producing the technology they use,
A typical multidisciplinary team will be made up of people belonging to different disciplines who divide their work by exploring specific disciplinary topics without crossing their disciplinary boundaries.
Experimentation (FIRE) of the 2013 Work Programme. Finally, CAPS are an important topic for internet science,
growth and employment, environment, climate change, health and education, inclusive societies, well-being, etc. Making a project to tackle societal needs implies framing the needs
CENTRE FOR DISTANCE-SPANNING TECHNOLOGY-Sweden LUNARIA, SOCIAL PROMOTION ASSOCIATION-Rome, Italy MAPPINGFORCHANGE-London, UK MODUL UNIVERISTY VIENNA-Vienna, Austria NESTA-UK
France P2p FOUNDATION-Amsterdam, The netherlands PNO CONSULTANTS LIMITED-Cheadle Hulme, UK POLIBIENESTAR, UNIVERSITY OF VALENCIA-Valencia, Spain PURPOSE EUROPE-London, UK
New Economic Modelsthe transformation of societies and economies following the diffusion of digital technologies, with increases in productivity, the redistribution of international divisions of labour,
mainly in the domain of knowledge work, have emerged. Yochai Benkler (2006) defined such modes of production as commons-based peer production (CBPP),
The way Assembl works allows large numbers of people to discuss and debate in a manner that elevates the intelligence of the group.
resilient societies and economies, deploying ad hoc networks of citizen experts around client's needs. 16.
and experts that come together around the joint commitment of enabling more sustainable lifestyles. 20. GNUNET https://gnunet. org GNUNET is a framework for secure peer-to-peer networking that does not use any centralised or otherwise trusted services. 21.
require promotion to start the raising awareness process. Making sense of the issue is a preliminary requirement for people developing an interest in,
The impact of gamification, competition, collaborative work, public and even tangible feedback are examples of strategies that have been evaluated to promote engagement
This will also be refined further as more authors who were not able to contribute to this book sprint will provide their expert views in the future.
Proceedings of the 1992 ACM Conference on Computer-Supported Cooperative Work. pp. 107-114. Eden, C. 1999)' Using Cognitive Mapping for Strategic Options Development and Analysis (SODA'.
'Computer Supported Cooperative Work 21. pp. 417-448.73 Liu, K. 2000) Semiotics in Information systems Engineering.
This work is licensed under a Creative Commons Attributionnoncommercial-Sharealike 4. 0 International License Principal investigator and main author:
Nesta is backed with an endowment originally provided from the UK National Lottery and works through a combination of research, investments,
Fabrizio Sestini European commission DG CONNECT Senior Expert (Advisor) Digital Social Innovation 4 Growing a Digital Social Innovation Ecosystem for Europe What is it?
One example of the potential in mobilising citizens to create collective knowledge is done the work by Cancer Research UK on their citizen science platform Cellslider.
The study also indicated some examples of how these actions could be implemented within the framework of the Digital Agenda for Europe and under the Horizons 2020 Work Programme.
which services are designed explicitly to tackle societal challenges such as climate change and unemployment. This research project has identified,
and policy for DSI in relation to the Digital Agenda for Europe and under the Horizon 2020 Work Programme,
Health and Wellbeing, Finance and Economy, Energy and Environment, Education and Skills, Culture and Arts, Work and Employment, Participation and Democracy, Neighbourhood Regeneration,
Bitcoin) 7. Some of these have encouraged deliberately a changed awareness of how economies work for example, valorising labour time equally,
Projects and areas of work like Safecast or open source Geiger, the Smart Citizen Kit and open wearables are showing interesting potential in combining innovative technology trends to generate unexpected services.
and the promotion and diffusion of knowledge systems in the public domain, such as Communia. These activities are favouring a shift towards open access and transparency,
The Chaos Computer Club (CCC) HACKERS NETWORKS 34 Growing a Digital Social Innovation Ecosystem for Europe The World wide web Consortium (W3c), an international community that works on developing
that works on promoting peer-to-peer practices, and the Iot Council, promoting an open Internet of things vision,
The work by Nesta in the UK, on the tech for good incubator Bethnal Green Ventures,
Most European cities work with sensors that monitor environmental conditions. Pollution, temperature, humidity and light sensors are installed that provide information that could be used to develop applications for citizens
Guifi. net COMMUNITY NETWORKS The work by Tor on creating secure, privacy-aware and crypto tools that bounce Internet users'and websites'traffic through‘relays'run by thousands of volunteers around the world,
and transparency by supporting journalists and other experts to access information and report key stories.
Other pioneering examples include the work by the Estonian Government and the not-for-profit Praxis on the Meiraha project
as is the work by the social innovation research project COMMUNIA. The European Thematic Network on the Digital Public domain is an international association based in Brussels. COMMUNIA is built on the eponymous COMMUNIA Project Thematic Network, funded by the European commission from 2007 to 2011,
which is funded not by the European union but shows how open research works, is FLOK Society in Ecuador.
The work by organisations like Raspberry Pi and Arduino illustrates the potential in open hardware.
FINANCE AND ECONOMY EMPLOYMENT SMART PUBLIC SERVICES ENERGY AND ENVIRONMENT Health and Wellbeing Finance and Economy Energy and Environment Participation and Democracy Smart public services Science and technology Education and skills Culture and Arts Work and Employment DSI AREAS AREAS OF SOCIETY New
ways of making Funding acceleration and incubation Open democracy Open access Collaborative economy Awarness network TECHNOLOGY AREAS Open Hardware
AND SKILLS PARTICIPATION AND DEMOCRACY CULTURE AND ARTS HEALTH AND WELLBEING WORK AND EMPLOYMENT Arduino Avaaz Avoin Ministeriö Bethnal Green Ventures Citysdk Clearlyso Angels Communia Commons 4 Europe Confine Crisisnet Desis Network Everyaware Fablab
Fairphone Freicoin Free software foundation Github Goteo Guifi. net Healthbox London Landshare Liquid Feedback Makerfaire Mysociety Open Corporates Open Garden Open Government
AND ECONOMY ENERGY AND ENVIRONMENT PARTICIPATION AND DEMOCRACY NEIGHBOURHOOD REGENERATION SCIENCE EDUCATION AND SKILLS CULTURE AND ARTS WORK AND EMPLOYMENT 254 251 164 163 162 138
GDP slw-down since mid-2011, environmental disasters, climate change, an ageing population and growing unemployment will require innovative solutions that challenge traditional ways of doing things.
The workshop brought together over 70 DSI practitioners, researchers, experts, and poliy makers from different European countries,
and women bring new perspectives while improving access to information, education and work opportunities for women.
Most of the ideas you come up with at first won't work. But it's only through the process of constant idea creation that you arrive at something that is radical and transformative.
As outcome of the DSI policy work shop, we have designed a Bottom-up Policy Toolkit for practicioners
when they were founded, turnover, number of users, size of organisation, employees etc) What they were trying to achieve with their service,
and helped them to scale up their work What the biggest barriers were faced that they and how to address them (through policy?
It is important that you leave at least half of the time for participants to ask questions from the presenters.
You may also want to promote the importance of evidence-based policy-making as a continual process of understanding what works (and
which is the local agency for employment and economic growth for the area of Barcelona35. Growing a Digital Social Innovation Ecosystem for Europe 69 Some other examples come from private organisations.
The competition invited Europeans to come up with new solutions to reduce unemployment and minimise its corrosive effects on the economy and society.
Conversely, institutions and in particular public institutions and work done with public money should be open and transparent.
seeking the right balance between the interests of creators (to control their work and to be able to make a living from their creativity) and the interests of society (access to information and culture, freedom of expression)( Keller,
and to create collaborative work environments. In this context labs can be understood as spaces and units set up run
often done in collaboration with external entrepreneurs and internal government policy experts. Engaging citizens and nonprofits to find new ideas These labs focus on opening up government to voices and ideas from outside the system,
PS21 has created systemic interventions such the Staff Suggestion Scheme that creates an opportunity for any public officer to directly submit ideas to improve public services.
Qualitative responses to the idea-interviews or meetings/consultation with key stakeholders, such as domain experts and possible purchasers of the service to establish what social challenges need to be addressed
Observing potential users to see if the product works in their context Quantitative responses to the idea,
Establishing potential routes to market How the impact is measured As emphasised in the framework developed by Nominet Trust there are a number of tools digital social innovations can apply to capture the impact of their work,
The work done by Wikiprogress is exploring new digital tools for including people, in relation to what should be measured through the development of indicators,
which looks at key statistical sources for measuring input (such as firm level micro data, R&d statistics, labour force survey),
and organisations from the rest of the EU. Identify specific social challenges (such as health, employment,
Sigma Orionis Mayo Fuster Morrell Fellow of the Berkman Centre, Researcher, Institute of Govern and Public Policies (AUB) Gohar Sargsyan Adviser and founding member, OISPG;
Consultant Logica Daniel Kaplan Founder and CEO, The next-Generation Internet Foundation Simona Levi Founder, Forum for the Access to Culture and Knowledge Markkula Markku Committee
design work. Thank you to the projects Advisory Group who have been generous in sharing their own experience from working with
We would also like to thank the experts from around Europe who attended our DSI policy workshop in Brussels on February 17th, 2014,
Over the course of this project we have spoken to numerous experts in the Europe and internationally,
. Microfinance 34 6. Health and ageing 37 7. Incubation 41 8. Workplace innovation 44 9. Regional strategies 46 Part 3:
in GDP percentage as well as in creating employment, whereas other industries are decreasing. In the long term, an innovation in social services or education will be as important as an innovation in the pharmaceutical or aerospatial industry."
and Urban Policy and DG Employment, Social affairs and Inclusion, with inputs by various other Directorates General (DG Enterprise and Industry;
and Peter Ramsden, a Regional policy expert and practitioner. It was commissioned by DG Regional and Urban Policy (European commission) under the supervision of Mikel Landabaso,
and then completed with DG Employment, Social affairs and Inclusion, in particular with Olivier Rouland, Head of Unit,
and the severe employment and social consequences it has for many of Europe's citizens.
health and employment policies, but also at education, training and skills development, business support, industrial policy, urban development, etc.,
the European platform against poverty and social exclusion, the Innovation Union, the Social Business Initiative, the Employment and Social Investment packages, the Digital Agenda, the new industrial policy, the Innovation
Johannes HAHN Member of the European commission Responsible for Regional Policy Laszlo ANDOR Member of the European commission Responsible for Employment
or where experts arrive at solutions by linear analysis. Social innovation practices tend to be looser,
This refers to a new marketing method involving significant changes in product design or packaging, product placement, product promotion or pricing;(
workplace organisation or external relations. 7http://hbr. org/2011/01/the-big-idea-creating-shared-value (Porter, Kramer,
In the Social Innovation Camp, an inter disciplinary group brings together software designers and experts in social issues.
Employment: 75%of the 20-64 year-olds to be employed R&d/innovation: 3%of the EU's GDP (public and private combined) to be invested in R&d/innovation Climate change/energy:
Ratio of retirees to workers in Europe will double to 54%by 2050 (IMF; Only 49%of men between the ages of 55 to 65 work (OECD). Environmental Trends:
Water, climate change and energy 20%of surface water is at serious risk from pollution;
Resolving labour shortages (42%)and enhancing reputation and standing in the community (38%).150 million Europeans some 30%-have used never the internet.
the calls for proposals of the PROGRESS programme of DG Employment, Social affairs and Inclusion 19, the Regiostars awards20 by DG Regional Policy with a specific category on social innovation for 2013 and URBACT
A shift from managing human resources to building innovation capacity at all levels of government; A shift from running tasks and projects to orchestrating processes of co-creation,
The problems of integrating welfare systems with active labour market policy, or linking health and long term care, illustrate just how difficult it is to reform these systems,
in particular by involving workers, customers and stakeholders affected by its business activity.''23 Basically, this covers enterprises for which the social or societal objective of the common good is the reason for the commercial activity, often in the form of a high level of social innovation,
for example, until recently the law only recognised social enterprises focusing on work inclusion. Finally, there are frequent confusions between the terms social enterprise and social economy.
and to establish scientifically which approach works best. There is also a need for more practical metrics to inform selection,
These new approaches to measuring social impact such as social return on investment and social audit are explored in the report‘Strengthening social innovation in Europe:
, such as welfare-to-work programmes, provision of health services, education, early child development, access to public utilities, active retirement, etc.
to build a degree of consensus on what works and what not. It is a key instrument for supporting reforms where short-to mid-term impacts can be expected
but the objective of the experiment is to test if it works. Furthermore, randomised experiments are submitted usually to ethical committees for approval. 21 3. Examples of social innovation funded by the Structural Funds The Structural Funds have supported innovative approaches for many years and particularly since the 1989 reform
ESF Article 6 projects, mainstreaming of innovative activities by ESF operational programmes, New Sources of Jobs, Territorial Employment Pacts and Regional Information Society Initiatives
regional and local projects that improve the levels of employment, the quality of jobs, and the inclusiveness of the labour market in the Member States and their regions.
Over the period 2007-2013 some €75 billion is being distributed to EU Member States and regions, approximately 10%of the EU's total budget.
outreach work to engage specific groups such as migrants and Roma, and working on triple helix approaches to innovation involving universities, city administrations and the private sector.
Most work in cities involves multiple agencies operating at different levels. It provides many opportunities for regional authorities to tap into to gain funds for social innovation.
and URBACT to work with each other and other actors to find new and better economic development solutions.
1. Social inclusion 2. Migration 3. Urban regeneration 4. The social economy 5. Microfinance 6. Health and ageing 7. Incubation 8. Workplace
From 2008 the social enterprise I-Cane Social Technology BV continued the works of the I-Cane foundation.
the Digital Activist Inclusion Network Pilot stage This network has been set up by the Workers'Educational Association in the East midlands of the United kingdom with European Social Fund support.
and services and thus often face difficulties in finding solutions to their social, cultural educational, health or labour market related problems.
and reflections and this data is analysed at a local and regional level by project staff to identify any patterns
when considering‘what works'for different target communities in digital inclusion work. To promote sustainability
others are managed by external experts or by local organisations which are themselves the result of local initiatives.
According to the EU Social Business Initiative, the social economy employs over 11 million people in the EU, accounting for 6%of total employment.
They often provide employment opportunities for people facing disadvantages or provide social services and/or goods and services to persons in risk of poverty or exclusion.
and procurement process (e g. through the inclusion of social clauses in public works and services contracts) Financial support can be delivered directly to individual companies, through social enterprise intermediaries,
the ESF can mobilise extra funds targeted at the development of the social economy and the promotion of social entrepreneurship and easily accessible for social enterprises.
and thus help to find new answers to unmet needs in fields like employment, housing, ageing, childcare,
Member States and Managing Authorities and other public contracting bodies can use the purchasing power of large and small ERDF projects to stimulate social innovation in employment
The example from the City of Nantes below illustrates how a procurement framework has opened a space for social enterprises to work directly with the private sector in helping disadvantaged people into employment.
Similar examples exist in other parts of the EU. The social enterprise Fusion 21 in the UK46 places apprentices
and other workers from Merseyside's disadvantaged neighbourhoods and gives them a start in employment.
France revised its public procurement rules in 2006 allowing the condition that part of the work must be delivered by a specific target group with a need for professional insertion.
The types of trades comprise mason assistants, carpenters, painters, building workers, pavers, green space maintenance staff, plumbers, metal workers, plasterboard,
483 beneficiaries were able to work under an employment contract of which 41 (8%)were young people,
13%were on unemployment benefit (RMI) and 8%people had a disability; 345,000 hours dedicated to insertion (about 200 full time equivalent jobs),
a further 92,000 hours of work for disadvantaged people were produced benefiting 266 employees; 133 enterprises were mobilised through these works
of which 39 are in public works and 66 in building construction; 75%of beneficiaries were accompanied by a local insertion company (a type of training and employment social enterprise.
The Nantes example illustrates how public works contracts can deliver a double benefit: the work that needs to be done,
such as a road, as well as jobs for excluded people. 33 New forms of community based services The STEP Migrant one stop shop Pilot stage STEP is based in the small town of Dungannon, Northern ireland.
It was founded in 1997 to work with local communities and was funded initially under the EU PEACE programme.
In the early 2000s, Northern ireland changed from being a migrant no-go-zone to having labour shortages.
Employment agencies brought in migrants from Portugal and East Timor and, following accession to the EU in 2004
STEP now helps over 6, 000 migrants a year through individual advice on legal, health, employment, housing, social services, immigration and other issues with specialist advisers.
Their work has led to improvements in the terms imposed by unscrupulous employment agencies. They have addressed housing problems
In 2006 Mohammad Yunus and Grameen Bank were awarded jointly the Nobel Peace Prize for their work in developing
Atelier des Gens de Mer to facilitate the return of injured and disabled fishermen to the workplace.
and adapt the physical working conditions to make them accessible to people with disabilities. Employing injured or disabled fishermen the Atelier de Gens de Mer offers services such as net mending, maintenance of fishing boats and other harbour work.
The total Project Cost is €89 271.43, of which the EFF Axis 4 provided €19 994.98.1 1. https://webgate. ec. europa. eu/fpfis/cms/farnet/jobs-injured-fishermen-flag-marennes-ol%C3
Microenterprises in Europe employ around one-third of private sector employees and produce about 20%of output.
self employment and microcredit for Roma in Hungary Piloting Stage Kiút aims to support Roma to work in the formal economy by starting up a business.
and to produce additional income for Roma families. The clients receive continuous administrative, financial and business advice and assistance.
Once it manages to generate sufficient revenue from loans to pay staff, costs and cover risk,
Obstacles to this goal include the significant worker-time invested in social and training support to clients before
and the lead-time and work required to build up to the break even point of 5000 loans.
It enhances innovation and economic development strategies in a concrete way. 51 See also the proposals of the"Towards a job-rich recovery"communication and accompanying staff working papers:
The cross-border project Alcotra Innovation (FR-IT) works with two e-health living lab pilot actions:
and promotion of projects promoting a sustainable economy driven by innovative entrepreneurship, which creates value for people and planet.
finance and employment ministries to produce a unit inside government dedicated to public policy innovation.
It is an independent social sciences research institute and works at European level to advance social innovation research.
which the cars could be put together in work inclusion social enterprises by those excluded from the labour market.
Secondly, it is a great combination of new business types of cooperation and employment opportunities with a strong social dimension.
'Indeed Hiriko was initiated thanks to a European social fund project aiming at stimulating job creation in a disadvantaged area. 71 http://www. socialinnovationeurope. eu/node/2797 72 http://www. denokinn
or developing a new approach to tackling societal problems. 8. Workplace innovation Workplace Innovation focuses on how to improve aspects of work organisation
and introduce modern management techniques that involve workers. Workplaces with flatter hierarchies and possibility for workers to contribute are more creative and ultimately more productive and open to addressing both social and technological challenges.
In The netherlands and Belgium workplace innovation is called‘Social Innovation 'and has been supported for over a decade by the Structural Funds.
The approach as such is strongest in Northern europe, especially Scandinavia. Workplace innovation concerns not only the private sector but also large parts of the social economy such as charities and foundations as well as the the public sector. Celebrated examples include Google,
which allows employees to spend 20%of their time on their own projects, and IKEA which practices stand-up round-table meetings among other innovative practices allowing employees to tackle problems as they arise with minimum management interference.
The ERDF's business support measures can be used to finance such innovations helping both management
and employees to explore more productive ways of working. Results based entrepreneurship in The netherlands Implementation stage Results Based Entrepreneurship (RBE) aims at stimulating technological and social innovation within SMES.
Advisors work with management and staff combining strategic advice with social innovation (improving communication, raising personnel involvement etc.
and so stimulating technological innovation. The improved teamwork promotes a collective ambition for the company's success encouraging new ideas, products and services.
Business support is given through Social Innovation vouchers. Firms can use these vouchers to hire an expert to help them implement the method.
The voucher covers 50%of the cost up to a 75 http://eutokia. org/45 maximum of €20. 000.
Work organisation tram production in Bombardier Implementation stage The tram producing department of Bombardier Brugge redesigned its work organisation in the framework of an ESF project in 2010-2011.
The challenge the company intended to address was increased the stress of team managers due to a higher complexity of the work
With the redesigning of the work organisation, Bombardier aimed at reducing the stress at managerial level
safety, quality, maintenance), impacting the work of each production team, are taken up by individual team members.
The project has been followed up by all shop floor supervisors and is going to be implemented in other production units. 46 9. Bringing it all together in regional strategies
Most of them see social innovation linked to the social economy and/or work organisation,
000 people were involved in consultations which included surveys of citizens, interviews with experts, consultation committees and talks with organisations such as trade unions and business representatives.
They use the image of a tree to illustrate how their strategy works. Figure 1:
Innobasque works at the policy level on many aspects of technological innovation but also brings in the general public through reflection groups
They are also exploring strategies to support the creation of new social firms (work integration social enterprises.
It works on a wide range of themes that are central to current and future regional policy.
The Rhône-alpes Region (FR) puts employment and anticipation of change at the centre of its regional strategy for economic development and innovation.
they integrate workplace innovation, social dialogue and support to the social economy as key elements. 79 78 OECD Reviews of Regional Innovation:
of which-namely, increasing the employment rate to 75%,%reducing early school leaving under 10 %and poverty by 20 million people-directly concern the social domain.
Complementary to the efforts by Member States, civil society organisations, regions and social partners, the European union's primary tool for achieving these targets is cohesion policy.
macroeconomic, fiscal and employment strategies have to be accompanied by clear guidance and monitoring instruments regarding social investment.
Social innovation can have a role to play, for example and among many others, in workplace innovation or administrative reform
investment into human resources and others are feasible. In case one part of the envisaged actions fall under the scope of one fund and another part under the other,
These cover research, technological development and innovation (thematic objective 1), employment (TO 8), education (TO 9), social policies (TO 10) and administrative capacity building (TO 11.
which means that it is supposed to take place through all investment priorities of the employment, education, social inclusion and administrative capacity building priorities or address the areas of these thematic objectives through a separate priority axis on social innovation.
At the same time, conditionality sets are in place for specific investment priorities of the employment, education, social inclusion and institutional capacity building thematic objectives.
Effective partnership means that all stakeholders national or regional authorities, social partners, civil society-can influence
In thematic objective (8) promoting employment and supporting labour mobility, the possible support for the development of business incubators and investment support for self employment
and business creation can be very relevant for socially innovative start-ups. The same objective makes possible local development initiatives
http://www. pakte. at/attach/200606-reflection-note-inno en. pdf 87 Idem. 57 health care by e g. improving the accessibility of these services, the training of teachers and mentors, the development of curricula and the labour market
such as how to create employment for youth, how to integrate migration communities into economic life,
and to grow through business support measures and by encouraging workplace innovation; 5. Investing in new financing models for each stage of the innovation process and specifically for financing pilots, implementations and scaling up.
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