CAPS Stakeholders and End users 24 Synergies between Projects 28 Collective Awareness Platforms 31 4. Starting Out 46 Societal Challenges 47 Framing the Challenges
but is created co by different stakeholders who share the knowledge, risk and benefits of the innovation.
and transferability. 17 Such social innovation experiments should try to be increasingly multi-stakeholder, with a community-wide participation at the local and European level,
building from existing collective innovation frameworks and pushing them further, developing methods and tools that can be used by all interested stakeholders.
The first step in making a set of goals concrete is to define the targeted stakeholders and end users.
Stakeholders are persons and organisations interested in the project activities and outcomes. At the bottom line we find end users
The chapter following'CAPS Stakeholders and End users'describes the typologies of stakeholders and end users addressed by CAPS projects to date.
'have the power to amplify the impacts of a platform in the process from idea to action. 24 CAPS Stakeholders
and End users Stakeholders Stakeholders are organisations, categories of people or individuals who have an interest in the CAPS projects and their outputs.
This section treats stakeholders and end users separately. Even though end users are also project stakeholders, the distinction is that end users use the project outputs directly,
while stakeholders benefit from project outputs in an indirect way. Stakeholders will be informed of the project's progress
and can, to a certain extent, influence the development of the projects. Stakeholders will tend to belong to one of the following four groups:
research, business, civic society, and policy and government. On the right-hand page is a figure visualising the main stakeholders of the CAPS projects.
End users CAPS projects raise awareness among their users and mobilise different categories of users. Below is a list of possible users;
the same person can of course belong to more than one category. The list illustrates the diversity of topics
25 Figure 2 CAPS Stakeholders 26 Citizens and initiatives active in commons-based peer production and sharing economy (e g.
therefore a more in depth, precise analysis of the solutions they offer to their stakeholders will only be possible later on in the projects'development lifecycle.
reused and made available to stakeholders through various exploitation strategies. The term'innovation'is used here with reference to both totally new outputs, such as products and services,
balancing the traditional focus on‘executive information dashboards'serving the needs of only a few senior stakeholders.
39 CAPS2020 liaises with all CAPS stakeholders, including organisations developing similar projects in other regions of the world.
to analyse the perceptions of various stakeholders, and to identify and track emerging trends. 30.
the players and stakeholders involved, and the objectives to be pursued through the solution. The problem may involve a single sector of the society or different types of stakeholders,
and may be located in different social, political and economic contexts. The root causes of the problem may be recognised by many,
Tackling a problem involves negotiating a way through the requirements and preferences of the stakeholders involved.
Other Stakeholders Proposing solutions for specific groups'issues is not only a technical matter in the CAPS context.
Other stakeholders influence and can also be influenced by any change triggered by a technological development.
The role of these stakeholders such as policy makers or regulators, must be taken into account through a participatory research approach (see chapter'CAPS Stakeholders and End-users'.
'But What is Engagement? Both in the dictionary and in the context of CAPS, the term'engagement'has several meanings.
When involving stakeholders in a CAPS initiative, this element mixed with others (practical arrangements, power situations, etc.)
could make it difficult for stakeholders themselves to articulate their feelings and preferences consistently, or completely and accurately.
It is vital that the dialogue with stakeholders is given the highest priority, as it is this dialogue that sets the CAPS projects apart by creating a collective awareness. 59 Dealing with the Sociocultural Diversity Each community of interest involved in the CAPS projects has different sociocultural contexts.
in order to support the participative engagement of the stakeholders, as in the SCICAFE2. 0 project. The first goal is to support shared meaning and deeper understanding of the values, motives, needs,
and trade-off tipping points of each stakeholder group in each relevant context of their exposure to the problem situation.
which takes account of the dynamic relationship that can develop between the stakeholders and the solution as illustrated in Figure 7 below.
Rejection and (Misappropriation Cycles by Stakeholders 64 For example as per UI-REF-based requirements of co-design and evaluation criteria which need to be applied on a wide scale should incorporate:
and stakeholders to exert an influence on the other layers. The real-time visualisations of digital content provided by DECARBONET (Figure 9) exemplifies how user-generated information in different social media channels can be used by NGOS
and concomitant access by multiple stakeholders..It promotes evidence-based decision making and continuity in the relationship between provider and client,
In order to reap the full benefit of ICT deployment in complex environments it is necessary to have a clear definition of goals and effective collaboration among stakeholders.
In order to reap the full benefit of ICT deployment in complex environments it is necessary to have a clear definition of goals and effective collaboration among stakeholders.
The lack of involvement of public sector stakeholders in the use of ICT gives cause for concern.
In December 2012, the museum's main stakeholders were approached in order to gather ideas and gain consensus and support.
After testing new cooperation methods and partnerships by stakeholders-the EU 55 Commission, the EU Parliament,
and stakeholders think about culture and its role in society. Culture enables evolution and human development and should be understood as one of the key components towards citizenship and a new social contract.
Consultation on Next EU Strategic Work Programme 2016-2017 17 needs of applicants, the media, the Member States and other stakeholders.
6 On 20 september 2011 a Memorandum of Understanding on the Key Principles on the Digitisation and Making Available of Out-of-Commerce Works was signed in Brussels by stakeholders'representatives,
following a stakeholders'dialogue sponsored by the Commission. 8832/12 MM/ag/mj 5 ANNEX DGE-1c E4.
in full respect of intellectual property rights Promoting voluntary stakeholders'agreements and other mechanisms facilitating digitisation and online accessibility of out-of-commerce works 11 These conclusions do not prejudge the negotiations on the next Multiannual Financial Framework. 8832/12 MM/ag/mj 9 ANNEX TO ANNEX DGE-1c
In addition, a wide involvement of stakeholders and devoting significant time to public consultations during the policy design phase would increase the efficiency and effectives of policy measures.
public consultation started with stakeholders about the content of the OPS in October 2013 organised by the National Economic Planning Office (under the Ministry for National Economy).
The main stakeholder, the Hungarian Rectors'Conference supports the new strategy and expects that the austerity measures will be stopped
Based on series of interactive workshops (charette) and further consultation with stakeholders, implementations plans are prepared in the Ministry for National Economy.
The representatives of the national government and regional stakeholders have presented their current work on Research and Innovation Strategy for Smart Specialisation (S3) during the peer review workshop. 9 Full name of the EVALINNO project is Fostering Evaluation Competencies in Research,
This draft White book was released after a series of workshop (roadshow) that were organised in all the seven Hungarian regions with stakeholders.
Furthermore, regional planning working groups involving a wide range of stakeholders will be established to ensure the interest of the sub-national level territorial units
Among other tools, the analysis involves a SWOT analysis. In the RIS3 peer review workshop on 24-25 june 2013 stakeholders proposed that the national RIS3 strategy should be even more better based on a sound assessment of the competitive assets of Hungary,
Relevant actors and stakeholders of the RIS3 strategy at the regional level are identified and approached by the RIAS.
and generally low interest of stakeholders to be involved actively in the design of STI policy and related measures;
Different stages of public and administrative consultation included stakeholder involvement at different territorial levels and across different sectors.
and consulted with stakeholders within limited time, it requires special attention and strong coordination on behalf of responsible planning organisations and professionals to include all relevant comments and recommendations.
Certainly, the time pressure and limited consultation possibilities does not allow the integration of all stakeholders reflections into these strategies and other planning documents under development.
It introduced a new type of stakeholder dialog that essentially builds on participatory techniques which is not yet frequent in Hungary.
Initiated by the National Innovation Office in 2013, discussions started with key stakeholders in order to formulate a national policy to promote knowledge transfer.
and responsibilities(-)Stakeholders and NGOS are consulted with regards to STI related strategies and programmes, although their scale
and municipality level longer term strategies are prepared(+)Draft S3 White book is available(+)Stakeholder involvement, and public consultation through roadshows(-)Limited stakeholder involvement because of generally low interest of companies in public consultations 25 Post 2013 Structural Fund Programmes(+)New operative programmes are defined with indicative budget allocation
and priorities(+)Final Draft Partnership Agreement signed(+)Priorities of the new OPS favour RDI and the government would spend 60%of the funding on economic development(-)Harmonisation of
the rankings also helped to facilitate communication between different stakeholders and made possible meaningful international comparisons of the regulatory performance of economies, contributing,
the legal framework for land administration needs to assign clear responsibilities to the stakeholders involved in land transactions
with insiders using corporate assets for personal gain to the detriment of other stakeholders. If such abuses become widespread in an economy,
and engage with customers and stakeholders. They create the jobs and growth opportunities of the future. 15 Figure 4 Objectives The analysis in this paper is oriented around the above five pillars.
not only to connect to other start-ups and stakeholders in that city, but to adjacent cities and to the entire country as well.
with Member States and other stakeholders at its centre, however, needs to be strengthened further and further developed. 13 The Startup Visa Act does not allocate any new visa numbers
currently taking actions aimed at monitoring the various initiatives already been put in place by organising workshops with European stakeholders
These objectives and policy options have been discussed extensively with stakeholders-industry, academics and European policy makers. The policy actions developed to overcome the challenges
and workshops with key stakeholders from both private and public sectors. Some options for policy action build further upon
This type of platform should bring together stakeholders with hands-on experience in their field of specialisation as well as entrepreneurs with specific ideas about opportunities fostering digital applications into sectors less digitally transformed.
It is supposed that private partners are to be key stakeholders. Take into account issues concerning market distortion and competition.
Identification of key responsibilities at Member State level, for the implementation of the action and the creation of awareness involving local stakeholders.
Develop awareness campaigns among stakeholders and decision makers for the opportunities of crowdfunding. Support research on the impact of new forms of funding for entrepreneurs.
and policy advisors Industry Stakeholders Development Agencies and Government departments in Irelandand Northern ireland Strategic Design in Ireland 53 Key Findingsthere is a self-fulfilling context for design thinking/strategic design
Policy and strategic advice/input provided to Invest NI, wider NI Government its partners and stakeholders.
A robust health information environment will allow all stakeholders patients and service users, health professionals, policy makers and the general public to make choices or decisions based on the best available information.
9 2. 1 Health service improvement 9 2. 2 Economic benefits 10 2. 3 Stakeholders 10 3 Interoperability standards...
in order to inform key stakeholders service users, suppliers, purchasers and implementers of ehealth applications, and healthcare providers and any other interested parties about the proposed future direction of ehealth standards in Ireland,
The Authority is committed fully to stakeholder consultation and values all feedback provided as part of its standards development process.
and input of all stakeholders as to where ehealth interoperability standards are required most urgently and where therefore the work of the Authority and the esag should be targeted.
in order to inform key stakeholders including: suppliers, purchasers and implementers of ehealth applications, healthcare providers, and any other interested parties, about the proposed future direction of ehealth standards in Ireland,
whose impact continues to growï. 2. 3 Stakeholders A wide range of stakeholders will benefit from having ehealth interoperability standards in place including healthcare professionals, service planners, healthcare organisations, healthcare software suppliers, implementers
The benefits to stakeholders include the following: service users benefit from the use of ehealth interoperability standards in a number of ways.
are developed collaboratively with all the key stakeholders involved, generally under the auspices of an SDO, and crucially also promote competition.
The Authority has commenced a programme of standards development working with stakeholders. The Health Service Executive (HSE) is finalising its ICT Strategy
Equally, it is recognised that all stakeholders are consulted in the development of ehealth standards for Ireland
and enabling all stakeholders to access and comment on standards developed including via public comment periods of at least 60 days Making every effort to achieve consensus,
revoking and amending those delegations as required advise the Authority on the identification of key stakeholders e g. user communities,
In the face of these challenges, we must work with all stakeholders in particular at a European level to formulate solutions that do not diminish the opportunities presented to all of us by digitisation.
and planning certainty for all stakeholders and also gives due regard to expanding networks in rural areas.
For planning purposes, all stakeholders need to know in advance which frequencies are available for which requirements.
we are establishing a political dialogue that will facilitate an exchange between the relevant stakeholders in government,
Existing communication barriers between the individual stakeholders are being removed. Other measures are: zzthe establishment and expansion of research and technology programmes with high transferability to industry, for example, the areas of autonomic technology, 3d, big data, cloud computing and microelectronics;
and proactively engage all stakeholders from the spheres of industry, science, civil society and politics.
The State is only one of several stakeholders in this area. Industry is required also to make its contribution towards energy and resource conservation.
therefore work with the Länder and other stakeholders in the education sector to support greater use of digital media in education and over the entire lifetime of the individual.
Together with the Länder and all education stakeholders, the Federal government will develop a digital learning strategy that will systematically use,
Multi-stakeholder processes in which stakeholders from industry and business, science, government and civil society work together transparently within the framework of their respective responsibilities,
are particularly important in this regard. We are also broadening our strategic bilateral and multilateral consultations.
) Our aim is to ensure the participation of all stakeholders (multi-stakeholder approach. 36 VII.
we will continue to regularly discuss our positions on issues relating to Internet governance with German stakeholders.
and other stakeholders need to be more adept at developing and launching initiatives in real time. This is a challenging task,
track the interventions of numerous stakeholders in multiple processes, and evaluate system performance more effectively. 66 The Community Knowledge Worker (CKW) programme is an initiative of The Grameen Foundation in Uganda that features a network of information intermediaries using mobile technology to deliver agricultural information
Inefficient allocation of scarce resources and lack of coordination among key stakeholders have made duplication of efforts, overlapping responsibilities,
which promote networking among stakeholder communities in the mobile industry; provide advice, mentorship, idea and product development competitions, and;
and convening governments and other stakeholders to set a global agenda and advocate for strategies to address the situation. 175 Mozilla Open Badges, www. openbadges. org/about. 176 Ban Ki-moon, Secretary-general's Message for 2012:
All stakeholders in the ecosystem international organizations governments, development agencies, private industry, nonprofit organizations, and foundations have important roles to play to realize greater opportunities for youth.
Doing so requires that stakeholders embrace the innovative process: be open to experimentation, ensure robust feedback systems are in place to learn from successes
well connected to the goals of all stakeholders, and tracked with clear metrics. Governments and NGOS can enable
The analysis of the interplay between governments, NGOS, development agencies, industry and social enterprises is called multi-stakeholder analysis. It would be incorrect to see social innovation as a new or isolated concept or as a disruptive innovation.
national governments and other stakeholders active in the collective awareness projects and social innovation projects. 4 OLD POWER NEW POWER Currency control,
The IA4SI methodological framework is based on a quali-quantitative multi-stakeholders approach, which engages projects coordinators,
they will select their stakeholders and end-users in this way describing who will benefit from the project outputs 3. Thirdly,
a report for the use of European stakeholders, including citizens. These actions will make possible to better evaluate the investments made so far;
but that ultimately it is stakeholder engagement that makes the difference to sustainable social innovation.
CAPS Stakeholders and End users 24 Synergies between Projects 28 Collective Awareness Platforms 31 4. Starting Out 46 Societal Challenges 47 Framing the Challenges
but is created co by different stakeholders who share the knowledge, risk and benefits of the innovation.
and transferability. 17 Such social innovation experiments should try to be increasingly multi-stakeholder, with a community-wide participation at the local and European level,
building from existing collective innovation frameworks and pushing them further, developing methods and tools that can be used by all interested stakeholders.
The first step in making a set of goals concrete is to define the targeted stakeholders and end users.
Stakeholders are persons and organisations interested in the project activities and outcomes. At the bottom line we find end users
The chapter following'CAPS Stakeholders and End users'describes the typologies of stakeholders and end users addressed by CAPS projects to date.
'have the power to amplify the impacts of a platform in the process from idea to action. 24 CAPS Stakeholders
This section treats stakeholders and end users separately. Even though end users are also project stakeholders, the distinction is that end users use the project outputs directly,
while stakeholders benefit from project outputs in an indirect way. Stakeholders will be informed of the project's progress
and can, to a certain extent, influence the development of the projects. Stakeholders will tend to belong to one of the following four groups:
research, business, civic society, and policy and government. On the right-hand page is a figure visualising the main stakeholders of the CAPS projects.
End Userscaps projects raise awareness among their users and mobilise different categories of users. Below is a list of possible users;
the same person can of course belong to more than one category. The list illustrates the diversity of topics
25 Figure 2caps Stakeholders 26 Citizens and initiatives active in commons-based peer production and sharing economy (e g.
therefore a more in depth, precise analysis of the solutions they offer to their stakeholders will only be possible later on in the projects'development lifecycle.
reused and made available to stakeholders through various exploitation strategies. The term'innovation'is used here with reference to both totally new outputs, such as products and services,
balancing the traditional focus on‘executive information dashboards'serving the needs of only a few senior stakeholders.
39 CAPS2020 liaises with all CAPS stakeholders, including organisations developing similar projects in other regions of the world.
and time, combine their insights to find well-founded solutions for such complex multi-stakeholder multi-disciplinary('wicked')problems such as sustainability,
to analyse the perceptions of various stakeholders, and to identify and track emerging trends. 30.
the players and stakeholders involved, and the objectives to be pursued through the solution. The problem may involve a single sector of the society or different types of stakeholders,
and may be located in different social, political and economic contexts. The root causes of the problem may be recognised by many,
Tackling a problem involves negotiating a way through the requirements and preferences of the stakeholders involved.
Other stakeholders influence and can also be influenced by any change triggered by a technological development.
The role of these stakeholders such as policy makers or regulators, must be taken into account through a participatory research approach (see chapter'CAPS Stakeholders and End-users'.
'But What is Engagement? Both in the dictionary and in the context of CAPS, the term'engagement'has several meanings.
When involving stakeholders in a CAPS initiative, this element mixed with others (practical arrangements, power situations, etc.)
could make it difficult for stakeholders themselves to articulate their feelings and preferences consistently, or completely and accurately.
It is vital that the dialogue with stakeholders is given the highest priority, as it is this dialogue that sets the CAPS projects apart by creating a collective awareness. 59 Dealing with the Sociocultural Diversityeach community of interest involved in the CAPS projects has different sociocultural contexts.
in order to support the participative engagement of the stakeholders, as in the SCICAFE2. 0 project. The first goal is to support shared meaning and deeper understanding of the values, motives, needs,
and trade-off tipping points of each stakeholder group in each relevant context of their exposure to the problem situation.
which takes account of the dynamic relationship that can develop between the stakeholders and the solution as illustrated in Figure 7 below.
Rejection and (Misappropriation Cycles by Stakeholders 64 For example as per UI-REF-based requirements of co-design and evaluation criteria which need to be applied on a wide scale should incorporate:
and stakeholders to exert an influence on the other layers. The real-time visualisations of digital content provided by DECARBONET (Figure 9) exemplifies how user-generated information in different social media channels can be used by NGOS
This vision requires more investment in fundamental research to promote net-neutrality, strong encryption, banning of trivial patents, open standards and free software together with the multi-stakeholder governance model.
When using urban labs as a tool for urban development city government can improve relationships with their citizens by testing ideas in real world settings with all relevant stakeholders:
Expert bodies are essential for providing expertise and coordinating inclusive processes of decision-making amongst key stakeholders.
and agents (stakeholders in a broad sense, including implementers and decision makers. The Futurium platform is based on the metaphor of emergent collective intelligence,
and combines the informal nature of social networks with a methodological approach of foresights to engage stakeholders in the poliy making process.
Standards will enable new business models for co-operation between multiple stakeholders such as companies, public authorities and citizens to develop meaningful technologies.
when it is perceived as fair by all stakeholders, seeking the right balance between the interests of creators (to control their work
engaging effectively in multi-stakeholder processes. Distributed and open architectures Community and bottom-up networking 5. 3 RESEARCH
Qualitative responses to the idea-interviews or meetings/consultation with key stakeholders, such as domain experts and possible purchasers of the service to establish what social challenges need to be addressed
is achieved through a process of organisational development and changes in relations between institutions and stakeholders.
Many EU approaches that involve‘stakeholders'are attempting to move in this direction such as the EQUAL programme (driven by the idea of changing the balance of power between users and providers4) and LEADER5.
2008). 8 Hans Schlappa and Peter Ramsden http://urbact. eu/fileadmin/general library/URBACT 16 08 11 PRE BAT-3. pdf 8 involve widening the range of stakeholders and deepening their engagement in deliberative
They then co-design new proposals with stakeholders and users, in a participatory way. Their programme"La Transfo"has installed already social innovation laboratories in a number of French regions. http://www. la27eregion. fr Citilab is a centre for social and digital innovation in Cornellá de Llobregat,
It is capable of integrating various stakeholders to tackle this jointly, through new ways of working together and involving users;
customers and stakeholders affected by its business activity.''23 Basically, this covers enterprises for which the social or societal objective of the common good is the reason for the commercial activity, often in the form of a high level of social innovation,
and retail companies involved as well as foundations, welfare organisations and other stakeholders. Funding comes out of the EU funded Competitiveness programme for 2007-13 under a specific priority for sustainable urban and regional development, from federal government and federal state budgets and from the municipalities.
The neighbourhoods work with a wide range of stakeholders but the strongest emphasis is on citizen participation described as a‘red thread'.
The Local Support Group has a wide range of stakeholders including the municipality and municipal companies, local schools, police, childcare and social services,
and stakeholders. 42 The social economy and social entrepreneurship are also a tool for social inclusion.
It combines technological advances with social innovations involving the user group plus all relevant stakeholders
The new collaborative structure consists of different stakeholders such as municipalities suppliers, citizens, the third sector, universities, regional developers, specialists, financiers and regional, national and international networks.
which is capable to integrate various stakeholders to address social needs and societal challenges. Similarly, growing social problems more often have to be solved with fewer funding:
Effective partnership means that all stakeholders national or regional authorities, social partners, civil society-can influence
setting up an implementation framework which enhances the involvement of the stakeholders with the best competences to address a specific need,
When enhanced partnership shall ensure a constructive institutional context necessary for accessing funds by all stakeholders,
Is there a strong involvement of stakeholders and users? Up-scaling. Is the impact of the project or programme measured?
which is addressed, positive external effects, experimentation and risk taking and involvement of stakeholders. 88 BEPA definition:
bring various stakeholders together, put forward strategic thinking and support the generation of fresh ideas to overcome societal and social challenges.
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