Synopsis: Entrepreneurship: Economics: Stakeholder:


DIGITAL SOCIAL INNOVATION social_innovation_decade_of_changes.pdf

118 3. 3. 2. 6. Multi-stakeholder platform for corporate social responsibility...118 3. 3. 2. 7. Policy innovation design...

where the Social Business Initiative (SBI) is supported by a permanent stakeholders group (GECES) and a list of 11 actions to be followed up.

'From the stakeholders'workshop held in 2009 with the President of the Commission, developments in policymaking circles inside and outside the European commission are palpable.

the banking and finance sector and the academic and university sector play an active part in the consultative multi-stakeholders group set up by the Commission in 201210 and large groups of citizens all over the world are joining

and involve stakeholders; and yy last but not least, ideas, the third corner of the action triangle, have developed also and spread.

We also know more about their conditions for sustainability and the views of stakeholders. Empirical research has helped to identify where change is happening

and more social innovation to engage stakeholders, citizens, geeks and civil society communities in the innovation process cannot be neglected.

Defining sensible governance modalities for big data will require substantial collaboration between the public and private sectors, based on a multi-stakeholder model,

and involving stakeholders and end users can often double or treble the impact of budgets and or investments. 29 cf. for example SOS (http://www. groupe-sos. org).

social entrepreneurs and stakeholders in social business in general as it provides timely information on when,

58 In response, a subgroup of the Commission's consultative multi-stakeholder group on social enterprise (GECES) 55 As illustrated in part 2 of this document. 56 http://ec. europa

2) identify stakeholders; 3) set relevant measurement; 4) measure, validate and value; 5) report, learn

All stages should involve active stakeholder engagement. In particular, the number and range of indicators should be agreed between the social enterprise,

The dynamics of involving all stakeholders (from investors to service users) is designed to maintain the balance between the overriding need to deliver measurable social impact and the need for a profitable operation that can meet investor expectations.

in particular in raising awareness and facilitating stakeholder engagement. This idea is reinforced by the opinion on social impact measurement of the European Economic and Social Committee (EESC.

yy the development and consolidation of measurement frameworks with stakeholder participation; yy the development of reporting formats;

E O F C H A n G E s 1. 4. 3. Indicators for a socially innovative society In the wake of demands from stakeholders, the issue of social innovation

wider groups of stakeholders and the broader public in a comprehensive way. The point that comes to the fore is that this report is a stocktaking exercise,

where stakeholders can more easily be mobilised on concrete issues. In order to scan the scope of empirical developments

In so doing, new forms of cooperation are established with civil society and stakeholders. The European Regional Development Fund (ERDF) supports the development of social enterprises as it does for other types of businesses.

and retail companies involved as well as foundations, welfare organisations and other stakeholders. The neighbourhood management offices work on a wide range of tasks

The new collaborative structure consists of different stakeholders such as municipalities, suppliers, citizens, the third sector, universities, regional developers, specialists, financiers and regional, national and international networks.

The SPREAD Sustainable Lifestyles 2050 project85 was a European social platform that invited a range of stakeholders to participate in the development of a vision for sustainable lifestyles by 2050.

and the consultation and involvement of various social economy stakeholders and supporters of social enterprise.

and the idea that innovations have‘social'roots is progressing among mainstream innovation corporations and public and private stakeholders.

Similarly, more transparency in decision-making processes and structural/institutional reforms that recognise the emergence of new actors/stakeholders on the scene (NGOS, civil society, business associations, etc.

of this flagship initiative are first its reliance on the cooperation of stakeholders, starting with consumers,

the five European Innovation Partnerships, established as socially innovative processes to foster the cooperation of all the stakeholders on a particular issue at different levels of government. 107 1. 1. 5. Youth

and employment and creating bridges between these issues and the stakeholders. This initiative, through its focus on young people,

and facilitate a partnership approach between stakeholders (civil society, social partners, Member States). This flagship initiative identified commitments for the Commission in five areas, two of which relate very directly to social innovation:‘

which a specific guide has been disseminated to national stakeholders. The framework also requires the tested approaches to be scaled up.

in order to increase the involvement of stakeholders, improve the implementation of the programmes and foster innovation.

pages 123-124) in terms of getting stakeholders to meet, debate and receive guidance. It will be clear

This declaration represents the views of stakeholders from the social enterprise sector. At the time of writing

and stakeholders together to network on regional policies issues, create partnerships and learn to work together.

The conference was attended by over 300 participants from a large spectrum of public and private stakeholders (policymakers, NGOS, social entrepreneurs,

'while a fringe event was organised by social innovation stakeholders to discuss social innovation and the social economy as a solid response to the need for job creation.

cultural policymakers, stakeholders, artists, cultural professions and citizens meet at this forum in a variety of formats:

They either mobilise the specific expertise of stakeholders in a focused way through expert groups and networks or else they adopt a wider as well as more experimental approach to using new participatory tools of a digital or other nature.

sur l'Entrepreneuriat Social)- This multi-stakeholder group was set up for six years (2012-18) to advise

It is composed of 44 rigorously selected experts from various European stakeholders and representatives from all the Member States and EU Institutions, plus observers from other European countries.

The Grand Coalition for Digital Jobs154 is a leading multi-stakeholder partnership launched in March 2013 to tackle the lack of ICT skills and the several hundred unfilled ICT-related vacancies.

'a. The European Innovation Partnership on Active and Healthy Ageing (EIP-AHA) The European Innovation Partnership on Active and Healthy Ageing (EIP-AHA) was established as a pilot partnership between all the stakeholders concerned,

it is driven a stakeholder approach to research and innovation that aims to break down silos, bringing together all relevant actors across policies,

More than 3000 stakeholders who share the goal of improving people's health, delivering high quality and sustainable care to older people

Scaling up innovation and creating a critical mass for stakeholders has been a guiding principle of the EIP.

It has also put the issue of active and healthy ageing high on the agenda of the relevant public stakeholders (Ministries of Health

and methodologies to help achieve broader scale innovation that actively involves broad sets of stakeholders.

and engaging a wider number of stakeholders in the co-creation of the futures that we all want,

3. 1. 5. 4. European Statute for other forms of social enterprises such as nonprofit enterprises Various stakeholders'organisations have requested the adoption of a new proposal for a European Association,

and promoting good governance in this sector. b. European Code of Good Conduct for Microcredit Provision In close collaboration with many actors and stakeholders from the sector,

The consultation revealed that stakeholders believe that crowdfunding offers numerous important benefits to a wide range of actors

But stakeholders also identified certain challenges that needed to be addressed. These include a lack of awareness,

During the course of 2014, the Commission set up an expert group, the European Crowdfunding Stakeholder Forum,

the work of various stakeholders and the regulatory workshops the state of EU and domestic regulatory frameworks applicable to crowdfunding,

I O N A d E C a D E O F C H A n G E s The interactive online hub has acted as a communication channel connecting a diverse group of stakeholders,

Analysing the results on the individual and collective level will provide actionable knowledge for a wide range of stakeholders.

They will be built with specific attention to the effective and large-scale involvement of stakeholders so far excluded from the debate on societal challenges.

social inclusion and cohesion and puts into practice the‘partnership'principle (new administrative processes as well as the involvement of stakeholders,

experience and learning resources amongst enterprises and other stakeholders. It is also a practical source of information about why

and how to implement workplace innovation in an organisation. 3. 3. 2. 6. Multi-stakeholder platform for corporate social responsibility In October 2011 the European commission published a Communication on Corporate Social Responsibility

Action 1 sets out to‘Create in 2013 multi-stakeholder CSR platforms in a number of relevant business sectors, for enterprises,

their workers and other stakeholders to make public commitments on the CSR issues relevant to each sector and jointly monitor progress'.

'In 2013 the Commission services launched a specific ICT multi-stakeholder platform called‘Collective Awareness Platforms for Social Innovation and Sustainability'(CAPS)

and enable European enterprises in the ICT sector across the EU to apply corporate social responsibility policies by taking a strategic corporate approach to cooperation in partnership with other relevant stakeholders (e g. civil society, academia

and other stakeholders to identify and discuss constructively the current and future challenges to which ICT can help to respond.

It is necessary to expand participation to a wider range of stakeholders in order to have a better understanding of societal needs and objectives.

In this context, the platform aims to expand the outreach of the discussions to all relevant stakeholders. 3. 3. 2. 7. Policy innovation design The SEE platform:

and on encouraging sectoral stakeholder participation. It is supported by a number of recent policy documents including the Communication Rethinking education:

Public consultations are underway to explore the stakeholders'views on a new initiative on a European Area of Skills and Qualifications,

and to foster collaboration among stakeholders; the Council recommendation on the validation of non-formal and informal learning emphasises the role that non-formal learning plays in increasing the employability and social inclusion of young people;

The alliance mobilises a multitude of stakeholders to jointly strengthen the quality, supply and reputation of in-company training as part of vocational education.

By bringing together stakeholders such as social partners, chambers of commerce, industry and crafts, education and training providers, youth organisations and businesses under one umbrella, innovative partnerships are created,

the Europe for Citizens programme provided opportunities for stakeholders to engage in participatory processes aimed at defining policies of relevance to them196.

and various stakeholders, including end-users, citizens'groups, employees and policymakers to suggest research agendas in a certain field,

In an effort to bring some of the results of these projects to the attention of policymakers, stakeholders and the broader public,

The MML invite multiple stakeholders to set up frameworks of collaboration and aim to affect the governance of research

integrating critical analysis of current and previous work with future-oriented methodologies, new actionable knowledge and continual stakeholder participation.

The project provides advice to stakeholders on how to foster Social Entrepreneurship and Social Innovation;

and beyond to improve the social inclusiveness of society through greater stakeholder engagement, promotion of civic capitalism and changes to social service provision through a. investigation of key processes within social enterprises for delivering inclusion

2) persistent multi-stakeholder constellations;(3) the mobilisation of multiple resources. Against the update of structural data, the project will test these hypotheses on the qualitative impacts of the Third Sector in terms of capital building (e g. social networks,

Lead by a charity organisation (NESTA), this study maps DSI stakeholders to visible activities in the EU Member States today.

yy involve local and regional stakeholders in the project from the beginning; yy support the implementation of EU policy on urban environment;

and beyond Europe for Citizens Two consultations in 2010 and 2011 (each with 120 stakeholders) on the future Europe for Citizens Programme allowed the team in charge (in DG Communication) to collect the key elements of the next

A n N e X I 137 In 2011, DG Agriculture consulted 230 key stakeholders from across Europe on Monitoring & Evaluation for the Common Agricultural Policy after 2013.

In turn, this dialogue should be linked, where possible, to broader consultations of stakeholders. It is vital that citizens receive an explanation within a reasonable time


DIGITAL SOCIAL INNOVATION Study on social innovation in Digital Agenda GÇô SMART 2012_0.pdf

This is an area that presents significant opportunities to leverage the power of European talent by fully engaging stakeholders

and research agenda to foster DSI in Europe, tracing impacts in a rigorous manner 2. Mobilise a big variety of stakeholders and Support a community of civic innovators and users.

i e. the civil society is considered as a fourth and full stakeholder in addition to the traditional innovation actors,


DIGITAL SOCIAL INNOVATION The-Open-Book-of-Social-Innovationg.pdf

and can deal with new relationships with stakeholders and territories.‘‘Social innovation'seeks new answers to social problems by:

There are now 125 NHS Foundation Trusts that have been established as multi-stakeholder mutuals; GPS have organised mutuals to provide out of hours primary care;

But increasingly social ventures are seeking ways to involve stakeholders that do not depend on representation on a board. 120) Boards for innovation.

Social movements, by contrast, use AGMS to reinforce commitments to the mission. 122) Stakeholder governance.

which core stakeholders can be incorporated in the structure of an organisation and its processes. These include the constitution

These can be used at an early stage to guide negotiations between stakeholders. We anticipate considerable web-based innovation in this field, with websites providing guidance on organisational forms, and governance.

and engaging members and stakeholders. 124) Consumer shareholding can be used to involve consumers more directly in the work of a venture,

The benefit of SROI is helping stakeholders to recognise all of the potential benefits a project

describing them instead as processes for discussion between stakeholders. 218) Social accounting methods have been used by many countries.

and able to engage a wide range of stakeholders in the design, development, and evaluation of innovation. 280) In-house innovation units, such as NESTA's Public services Innovation Lab (launched in 2009)

At the European level, The Community of Practice on Inclusive Entrepreneurship (COPIE) brings together a wide variety of stakeholders to discuss issues relating to inclusive entrepreneurship, local development,

or‘blended value'measures and‘social return on investment'measures used for stakeholder communications (for more information on metrics see methods 208-229). 426) Effective philanthropy methods,

and stakeholder management while keeping the organisation aligned to its mission and values. 430) Developing skills within the grant economy.


DIGITAL SOCIAL INNOVATIONThe_Process_of_Social_Innovation.pdf

and trustees, funders and stakeholders do not impose necessary changes. By comparison, in business the early phases of fast-growing enterprises often involve ruthless turnover of managers and executives.


Digital Social Innovation_ second interim study report.pdf

and interdependent process of many organisations and stakeholders: Policy (at all levels) can play a key role in creating coordinated strategies, common governance frameworks,

and civic innovators (developers, hackers, designers) are key stakeholders in support of innovation for social good.

and more social innovation is an area that presents significant opportunities to leverage the power of European talent by fully engaging stakeholders, citizens, civil society,

stakeholders'engagement models, research instruments and impact assessment methodologies in relation to the Digital Agenda and Horizons 2020.

and interdependent process of many organisations and stakeholders: Policy (at all levels) can play a key role in creating coordinated strategies, common governance frameworks,

Some examples of multi-stakeholder processes that have already been implemented include the Healthy Democracy process6

and stakeholders in designing and putting in practice novel ways to tackle a social demand. Some projects that use this approach include Medlab (http://www. medlivinglab. eu),

Some Governments do not interact with other stakeholders and there are many differences between them, both in terms of speed and pace and commitment.

therefore, we can only refer to the governance of relationships with stakeholders (users, first data providers, the information environment),

and how it manages stakeholders and relationships between them. Lastly a lot has been written on open/big data failures.

The nature of government decision and policy making problems (that increasingly become wicked problems) necessitate stakeholders'participation and consultation,

and agents (stakeholders in a broad sense, including implementers and decision makers. The Digital Futures vision is based on the metaphor of emergent collective intelligence, according to

which stakeholders and policy makers should form a bottom-up social network to co-design policies. The new approach to policy making being experimented with by digital futures supported by the Futurium online platform126 is characterised by:

using digital media to establish a direct and continuous bridge within and between policy makers and external stakeholders,

when it is perceived as fair by all stakeholders, seeking the right balance between the interests of creators (to control their work

Such patterns in public policy consultations show that stakeholders'involvement is crucial, and that the Commission should engage citizens

and other public institutions as genuine stakeholders in discussions about key policy issues and the formulation of policy actions. 6. Digital social innovation projects are generating new forms of digital commons,

and interdependent process of all organisations and stakeholders: a broad concept of innovation, both research-driven and innovative in business models, design,

and do not involve actors and stakeholders actively and proactively. Therefore innovation policies have to address other issues, that complement funding and regulations.


DigitalBusinessEcosystems-2007.pdf

and its frequent forays into very theoretical research as well as very applied and action-oriented research (Lewin, 946) through direct engagement with the software industry and socioeconomic stakeholders,

Knowledge Economy Motivation Assumptions Theories and Principles Strategies Instruments Processes Structures Development SME engagement Research Action research Multi-stakeholder processes ICT

where a multi-stakeholder process of policy development and implementation was likely to be more effective.

and services 10 Bringing these three terms together has been effective in broadening the appeal of the approach to a wide range of stakeholders from academia, industry, business, and policy-making.

The understanding of the term‘digital ecosystem'and of the stakeholders that populate it has developed during the course of the research over the last few years.

A greater openness 2 and a multi-stakeholder approach between academia, business, and local government implies a greater emphasis on a collaborative sense-making process for analysing the priorities of a particular region and for devising appropriate development strategies.

Relativism and Reflexivityseveral statements in the above paragraphs are organised by a mixture of beliefs and interpretations of research results, 3 leading to temporary but fairly confident conclusions regarding the Digital Ecosystems approach (principles of openness, multi-stakeholder approach,

and therefore to be negotiated between the regional stakeholders, but the technology itself needs to grow out of the languages and interactions between these stakeholders (Vaca, 2005).

In other words, having embraced a holistic approach that highlights the dependence of the business models and interactions and of their formalisation into software services on their socioeconomic and cultural context,


dsi-report-complete-EU.pdf

and activities 50work Package 3-Assessing Strategies 52work Package 4-Engaging Stakeholders 53work Package 5-Experiment

and civic innovators (developers, hackers, designers) are key stakeholders in support of innovation for social good.

and interdependent process of different stakeholders, including engaged communities. Innovation should be understood in broader terms as a new product (product innovation), a new method of production (process innovation), new organisational forms (organisational innovation), access to untapped resources,

This means enabling business model innovation in real world settings (such as Living Labs, maker spaces or so called Smart Cities) and orchestrating the process with all innovation stakeholders.

Secondly, it can enhance communication between stakeholders and communities, thereby strengthening the social fabric and making a solution/service more resilient.

By initiating collaborative projects the city can bring together relevant stakeholders: citizens, companies and scientific institutions.

and coordinating inclusive processes of decision-making amongst key stakeholders. Technological trends in Digital Social Innovation Although there is a huge variety in the different types of DSI and the technologies these innovations use

whilst engaging all key stakeholders and delivering public goods, maximising returns for all citizens. For instance, citizens are gaining greater insight into how their tax payments are being spent.

and reprogramming networks with different stakeholders and based on different issues. 44 3 . Which organisations currently bridge the various communities?

and civic innovators (developers, hackers, designers) as key stakeholders in the support of innovation for social good and active citizenship in the EU. Too often in the past civil society organisations were left behind in top-down technology-push

The Ecosystem metaphor emphasises the need for a holistic and multi-stakeholder approach that Europe should give to Innovation,

engaging a variety of stakeholders. Different DSI activities are experimenting new ways in which the commons can be governed through negotiated rules and boundaries for building and mobilising communities, managing the social production, distribution,

there must be concerted a focus on Task 2. 3 Facilitate stakeholder engagement in the online platform.

or they are rooted in the methodology used for its design. 53 Work Package 4-Engaging Stakeholders To support the growth

Engaging stakeholders, therefore, becomes an important part of both the work on identifying organisations, mapping initiatives and experimentation,

and as a means of ensuring the involvement of these stakeholders in the ongoing development and exploration of the DSI agenda.

Identifying key stakeholder groups and ensure that the project reaches the widest possible targeted audience.

and can cooperate with local stakeholders to develop community services, including local networking, voice connections and Internet access.

distributed infrastructure to these emerging networks supporting any stakeholder interested in developing and testing experimental technologies for open

supporting any stakeholder interested in developing and testing experimental systems and technologies for these open and interoperable network infrastructures.

On the other hand, the augmented awareness could also act as a source of pressure on the relevant stakeholders and policy makers.

It is difficult to attract a diverse range of stakeholders for whom the Fablab is a hub and exchange.

Getting support and help from other stakeholders: Getting external support from more established organisations has also proven to be extremely helpful for Fablab projects.

The company is working with stakeholders and partners on the ground to achieve similar assurances about other materials used in the phone

Not only brokering partnerships between stakeholders, but also using existing initiatives like CFTI (Conflict-free Tin Initiative) and Solutions for hope, that source tin and tantalum from conflict-free areas.

With any innovative project like Open Vienna, there is a challenge in engaging stakeholders when, from the outset,

the foundation organises meetups between stakeholders interested in the debate around the P2p economy. To data it has organised two annual physical meet-ups in Belgium and the UK,

In an evaluation of the Ushahidi Project Haiti (UHP), involved stakeholders described how lives were saved as a result of the platform.


dsi-report-complete-lr.pdf

and activities 50work Package 3-Assessing Strategies 52work Package 4-Engaging Stakeholders 53work Package 5-Experiment

and civic innovators (developers, hackers, designers) are key stakeholders in support of innovation for social good.

and interdependent process of different stakeholders, including engaged communities. Innovation should be understood in broader terms as a new product (product innovation), a new method of production (process innovation), new organisational forms (organisational innovation), access to untapped resources,

This means enabling business model innovation in real world settings (such as Living Labs, maker spaces or so called Smart Cities) and orchestrating the process with all innovation stakeholders.

Secondly, it can enhance communication between stakeholders and communities, thereby strengthening the social fabric and making a solution/service more resilient.

By initiating collaborative projects the city can bring together relevant stakeholders: citizens, companies and scientific institutions.

and coordinating inclusive processes of decision-making amongst key stakeholders. Technological trends in Digital Social Innovation Although there is a huge variety in the different types of DSI and the technologies these innovations use

whilst engaging all key stakeholders and delivering public goods, maximising returns for all citizens. For instance, citizens are gaining greater insight into how their tax payments are being spent.

and reprogramming networks with different stakeholders and based on different issues. 44 3 . Which organisations currently bridge the various communities?

and civic innovators (developers, hackers, designers) as key stakeholders in the support of innovation for social good and active citizenship in the EU. Too often in the past civil society organisations were left behind in top-down technology-push

The Ecosystem metaphor emphasises the need for a holistic and multi-stakeholder approach that Europe should give to Innovation,

engaging a variety of stakeholders. Different DSI activities are experimenting new ways in which the commons can be governed through negotiated rules and boundaries for building and mobilising communities, managing the social production, distribution,

there must be concerted a focus on Task 2. 3 Facilitate stakeholder engagement in the online platform.

or they are rooted in the methodology used for its design. 53 Work Package 4-Engaging Stakeholders To support the growth

Engaging stakeholders, therefore, becomes an important part of both the work on identifying organisations, mapping initiatives and experimentation,

and as a means of ensuring the involvement of these stakeholders in the ongoing development and exploration of the DSI agenda.

Identifying key stakeholder groups and ensure that the project reaches the widest possible targeted audience.

and can cooperate with local stakeholders to develop community services, including local networking, voice connections and Internet access.

distributed infrastructure to these emerging networks supporting any stakeholder interested in developing and testing experimental technologies for open

supporting any stakeholder interested in developing and testing experimental systems and technologies for these open and interoperable network infrastructures.

On the other hand, the augmented awareness could also act as a source of pressure on the relevant stakeholders and policy makers.

It is difficult to attract a diverse range of stakeholders for whom the Fablab is a hub and exchange.

Getting support and help from other stakeholders: Getting external support from more established organisations has also proven to be extremely helpful for Fablab projects.

The company is working with stakeholders and partners on the ground to achieve similar assurances about other materials used in the phone

Not only brokering partnerships between stakeholders, but also using existing initiatives like CFTI (Conflict-free Tin Initiative) and Solutions for hope, that source tin and tantalum from conflict-free areas.

With any innovative project like Open Vienna, there is a challenge in engaging stakeholders when, from the outset,

the foundation organises meetups between stakeholders interested in the debate around the P2p economy. To data it has organised two annual physical meet-ups in Belgium and the UK,

In an evaluation of the Ushahidi Project Haiti (UHP), involved stakeholders described how lives were saved as a result of the platform.


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