Debunking the stereotypical gamer profile, Journal of Computer-Mediated Communication, 13, pp. 993-1018.44. Yao, S.,C. F. Mela, J. Chiang,
dialogue, trust and alignment of university portfolio and regional strategies Dialogue/communication between universities and regions is crucial:
each element has to undertake the appropriate tasks in constant communication with partners. For example, universities can provide research
Greater dissemination and communication of these experiences of promoting entrepreneurial spirit in universities will be a crucial requirement to fulfil their engagement in contributing to regional development in the context of RIS3.
and Communication Manager Per Erik Sørås Norway Sør-Trøndelag County Senior Adviser Armin Mahr Austria Federal Ministry of Science and Research Head
and research in computer science and information and communication technologies, and including dedicated incubation space. Project financed at circa 30%with ERDF funds,
and use and quality of, information and communication technologies; promoting sustainable transport and removing bottlenecks in key network infrastructures;
improve communication between residents and agencies, and increase levels of local action. Leadership and entrepreneurship Digital technologies can reach into the handbags
and third, their communication and dissemination. Effective strategies that connect‘pull'to‘push, 'and find the right organisational forms to put the innovation into practice.
Innovative media and communication activities also played a big role in demonstrating the programme for national and international collaborations.
provide nonfinancial support (such as strategic planning, marketing and communications, executive coaching, human resource advice and access to other networks and potential funders;
and concept 5. Test of new concepts 6. Communication of results 7. Measuring Recent projects include‘burden hunting'reducing administrative burdens on Danish companies.
and Gigahertz Centrum a centre developing energy-efficient electronics and mobile communications. cvi Recently, VINNOVA, together with five other leading European innovation agencies-Enterprise Ireland (IE), FFG (AT), Senternovem
and communication of ideas in the preparation and implementation stages of the university's inception. cvii Pro-innovation cultures 83
These silos are characterized by a lack of mutual awareness, trust and communication. This current lack of a rich enabling eco system is one of the key overarching factors that threaten to inhibit the development of social innovation as a‘field'.
and characterised by a lack of mutual awareness, trust and communication. cxli and collaborations. This requires:
Broadband is not simply a new communication line but a new social infrastructure. clxxiii 6. Making Social Innovation a theme in Europe As we have demonstrated in chapter 3,
and increasing participation and building civil society. 117 i European commission (2008) Communication from the Commission to the European parliament,
http://ec. europa. eu/enterprise/policies/innovation/policy/lead-market-initiative/Accessed 11 december 2009. xvi Ibid. xvii Communication from the Commission to the European parliament, the Council, the European Economic and Social
E-Communications Strategy cxv Mccardle, Hamish,‘The case of the sneaky wiki'2008, not published. cxvi George Leahy and Frank Villeneuve-Smith (2009) State of Social
helped by broadband, mobile and other means of communication. Blurred boundaries between production and consumption.
E-Communications Strategy.''Unpublished. 8. Mccardle, H. 2008)‘ The case of the sneaky wiki.''Unpublished. 9. Boal, A. 1998)‘ Legislative Theatre:
A network and communications model to develop what we refer to as the venture's‘relational capital'.
The project is based on the communication principles of various social groups found in nature such as ants, bees, geese,
However, we suggest that in a distributed economy a different conception of scale is needed, one that focuses on economies of information and communication,
and combinations of professional and mutual support (such as the digital spine for communication and service delivery in rural Maine).
the combination of framing, communications techniques, and campaigning are critical: for example, using the tragedy of deaths of older people from heat waves to advance radical change in how social support is organised. 6 118 THE OPEN BOOK OF SOCIAL INNOVATION Regulatory and fiscal changes Almost every systemic
and other means of communication. Blurred boundaries between production and consumption. An emphasis on collaboration and on repeated interactions, care and maintenance rather than one-off consumption.
or‘blended value'measures and‘social return on investment'measures used for stakeholder communications (for more information on metrics see methods 208-229). 426) Effective philanthropy methods,
Maria Angela Ferrario1, Zoltán Bajmócy2, 3, Will Simm1, Stephen Forshaw1. 1 Lancaster University, School of Computing and Communications, Lancaster, UK 2 University of Szeged
final-Communication from the Commission to the Council, the European parliament, the Economic and Social Committee and the Committee of the Regions helping SMES to"go digital"FN,
In the early stages, Internet has been used as new instrument of commercial communications: First phase: e-mail (early adopter started in 1986:
which allows the network communication, the interoperability and definition of common semantics, the dynamic webservices deployment, the seamless communication among the processes a set of basic e-services,
combined with the Commission's recent eeurope initiative as well as its Communication‘Strategies for jobs in the Information Society'28.
notably in the less-favoured regions. 30.28 Brussels, 13.3.2001-COM (2001) 136 final-Communication from the Commission to the Council, the European parliament,
3 Luhmann sees social systems as systems of communication, which operate by processing‘meaning 'and constantly recreating themselves through their communication, subject to
what is considered meaningful and what is not, in a process of self-regeneration called autopoiesis. 5 comparative analysis of Triple Helix systems
Etzkowitz and Leydesdorff (2000)( ii) A (neo) evolutionary perspective, inspired by the theory of social systems of communication (Luhmann, 1975,1984) and mathematical theory of communication (Shannon, 1948),
These forms of interaction are part of two processes of communication and differentiation: a functional one, between science and markets,
and the institutional communications between them act as selection mechanisms, which may generate new innovation environments
which, when negative, suggests a self-organizing dynamic that may temporarily be stabilized in the overlay of communications among the carrying agencies (e g.
manifested through increasing communication and interconnectivity between people and institutions, mobility of people and financial capital, delocalisation and globalisation of production sites, labour and social relationships, etc.
the spaces remain structurally coupled to various extents as they rely on the underlying communication between the Triple Helix actors involved.
and collaboration between national and regional innovation stakeholders and creating new platforms for communication, promoting collaborative governance measures,
The new communication regime of university industry government relations, in: Etzkowitz, H.,Leydesdorff, L. Eds), Universities and the Global Knowledge Economy:
A mathematical theory of communication. Bell System Technical Journal 27,379 423 and 623 656, July and October 1948.
Organized communication in the firm Spontaneous communication in the firm Social events and shared free time activities Five-point Likert-scale (1 Insignificant to 5 Very important) NETWORKA
entrepreneurs do not consider the different internal factors in their firms (competencies and know-how of the entrepreneur and his staff, personnel initiatives, personnel training, organized and spontaneous communication between units and individuals in the firm, etc.)
assessment of data procedures and communication...107 Figure 5-3: Follow up survey: assessment of data collection process...
while that type of scientific communication is prevalent only in a narrow set of disciplines (most natural sciences, some fields in medicine) but not in many others (engineering, other fields in medicine and natural sciences, humanities
A typical classification of mechanisms and channels for knowledge transfer between higher education and research institutions and other actors would include four main interaction channels for communication between higher education and research institutions and their environment:
All institutions had clear communication partners from the U multirank team. 4. 4 A concluding perspective This chapter, providing a quick survey of existing databases,
assessment of data procedures and communication Other questions in the follow-up survey referred to the efficiency of data collection and the clarity of the questionnaires.
regional engagement)( See Figure 5-4). 02468 10 12 very good good neutral poor very poor General procedures Communication with U multirank 0123456789
all universities had clear communication partners in the U multirank team. The main part of the verification process consisted of the data cleaning procedures after receiving the data.
A general and central feature of these procedures was the direct communication with the institutions.
For communication purposes, authors may prefer to replace the name of the university with the name of a 137 network.
Communication 10. Communication and recruitment drive. The features of and opportunities offered by U multirank need to be communicated continuously.
Since the success of U multirank requires institutions'voluntary participation a comprehensive promotion and recruitment strategy will be needed,
A crucial issue related to communication is the user-friendliness of U multirank. This could be guaranteed by the smoothness of data collection
business plan, user-friendliness and communication Advisory boards work Consortium, formal organization and business plan (including funding structure) established Development of marketable products 06/2012 12/2013
This will guarantee high standards of the planning, implementation, communication and further development of the instruments,
and service-oriented communication processes. In general, the involvement of relevant actors in both the implementation of U multirank and its governance structure is a crucial success factor.
Methodological development and updates Communication activities Implementation of (technical) infrastructure Development of a database Provision of tools for data collection Data collection (again including communication) 170 Data analysis (including self-collected
This determines the volume of data that has to be processed and the communication efforts. The number of countries/institutions which deliver data for free through a bottom-up system (this avoids costs.
Intensity of stakeholder involvement Communication activities Staff demand Number of countries and institutions covered Intensiveness of communication (written only, electronic, workshops etc) Implementation of (technical) infrastructure Basic
Costs for internal communication/meetings Size of operative unit**The size of the operative unit itself is dependent on all factors listed above. 172 The major fixed cost elements in overview include:
and performance measurement and in stakeholder communication processes (as head of the project/unit);(2) two junior staff members with experiences in statistics, empirical research, large-scale data collection, IT;(
Marketing and communication: the design and development of information packages on ranking and the dissemination of the outcomes as well as the staff time needed to do this.
However, for all European economies, investments in knowledge-generating assets will translate into important drivers for future productivity growth those drivers being a common focus on education, information and communication technologies,
or the Communications of the ACM (CACM) have such a mission of connecting research and industry practices,
Management of Information systems Quarterly (MISQ), Communications of the Association for Information systems, Management of Information systems Quarterly Executive (MISQE), Information systems Research, European Journal of Information vii Systems, Journal
176 9. 5 The Business model in the Information and Communication Economy...178 9. 5. 1 The Strategic Variables...
content management HR Human resources ICT Information and Communication Technology IPO Initial public offering IT Information technology ITIL Information technology Infrastructure Library KPIS Key Performance Indicators Nosql
and operational performance. 1. 1 Introduction‘‘Try to imagine your life without secrets''claimed the incipit of an article by Niv Ahituv appeared on the Communications of the ACM in 2001 1. The author preconized the advent of an Open
Accordingly, Big data change decision making and human resources with regard to capabilities satisfying it, integrating programming, mathematical, statistical skills along with business acumen, creativity in interpreting data and effective communication of the results 5
and the ability of these platforms to provide data that can translate user choices in demographic information valuable to achieve marketing and communications initiatives,
Mcgraw-hill Osborne Media, New york References 21 Chapter 2 Cloud computing Abstract During the last decade, the Information and Communication Technology (ICT) industry has been transformed by innovations that fundamentally changed the way
ICTS have important role in improving communications between the different departments and branches within the same company,
In other words, managing changes requires more effective communications and employee development which can be achieved by additional training 16.
and when communication is happening over a non-trusted network. 2. 2 Strategic and Managerial Challenges and Opportunities 33 Considering the Community Cloud model,
This includes critical decisions such as staffing, communication, organizational rules and risk assessment. This step faces challenges such as clearly defining business
and reported A communication strategy Decide how cloud suppliers will be engaged selected and managed A strategy
the assigned project team will accomplish some important tasks such as the transition of the service, the management of the staff impacted, the management of the communication to all stakeholders,
The third barrier is related to the organizational support that is needed from each and every organization that is involved in this project such as the education and communication ministries.
2012 fourth international conference on computational intelligence and communication networks, pp 556 560. doi: 10.1109/CICN. 2012.177 44 2 Cloud computing 4. Dhar S (2011) From outsourcing to cloud computing:
IEEE symposium on computers and communications, pp 129 134 8. Khajeh-hosseini A, Greenwood D, Sommerville I (2010) Cloud migration:
Proceedings of international conference on advanced computing and communications and informatics, pp 470 476 12.
the role of internal communication and employee development. Corp Commun An Int J 8: 268 277. doi:
, social networks, smart mobile communications, cloud computing, high bandwidth telecommunication networks contribute to create digital infrastructures for service provision,
+Smart mobile communications iphone, ipad, Android OS Smartphones and tablets Cloud computing Amazon, dropbox, Google, Salesforce. com, Windows Azure, etc.
To summarize, it is worth noting that in a review on the Communications of the ACM,
the spread of mobile banking services represent the first step of an evolution that will conduct, thanks to new technologies such as RFID (Radio frequency identification) and NFC (Near Field Communication),
Brown and Sons raised the rating he gave to Qwest Communications International, supplier of telecommunication services in Denver''Positive Adapted from 32 4. 3 Information Growth
, GPS, Bluetooth and Near Field Communication (NFC) functions Increased bandwidth Large wireless bandwidth required to transmit large amount of data in real time (for example,
IEEE International Conference Pervasive Computer Communication Work PERCOM Work, pp 525 530 36. Aggarwal C, Abdelzaher T (2013) Social Sensing.
and communication facilities. Cost cuts can be achieved by lower spending in hardware and other types of infrastructures,
thus, it Limited connectivity Email or IM Communications IT Department Chooses the PC Primary device is fixed IT department has the control One device, One task Management & Security inside the Firewall Moving from Moving
and communications among the enterprise's employees as well as better recruitment process by using social media platforms 9. Operational opportunities:
This will increase communication and collaboration initiative at the staff, enhance the employees ability to work in virtual teams,
so that they can have better communication and work more efficiently. However, such procedures can conflict with the enterprise's IT SECURITY policies 13.
, a smartphone into the enterprise environment and uses it to obtain immediate access to corporate email and calendar, communication facilities,
By providing communication and social platforms capabilities through web-based apps, employees can be productive regardless of
it is important to establish a communication strategy or policy that clearly defines personal and IT responsibilities and expectations from all parties.
which equals to 23.3 h, on this social platform each month 5. With the vast growth of social media as a way of communication and interaction between people,
which is a communication product that Microsoft acquired last year for $8. 5bn and it is expected to integrate with its mainstream business applications 17.5.9 Case studies In this section we investigate some IT consumerization at work environments related case studies
and we provide explanation about its role for the business success. 4 The first case study is about a business communications solutions provider called Avaya.
Avaya is exploring the social dimension of unified communication by using the Avaya Flare, which is a drag
and instant messaging communications by browsing through on-screen contact profiles that are represented by profile pictures and‘‘existence''indicators,
which can be reflected in a better and easier communication among the different levels within the organization.
Provide the ability to personalize communications to enhance the quality and speed of decisions. Save time by reducing delivery times,
which is accomplished by continuous communication and coordination, and it uses systems like electronic meeting system,
Thus, it can be observed that there are many varieties of different Same Place (collocated) Same Time (synchronous) Face to face Interactions Different Time (asynchronous) Continuous Task Different Place (remote) Remote Interactions Communications
This examination will look at the usage of the tool as well as its limitations. 6. 4 1 Electronic Messaging Systems Electronic messaging systems refer to the systems that provide one to one communication tools with messaging infrastructure
which enables person-to-person communication; email list which provide the space for small group discussions; forum and chat services,
or over the time using tools such as bulletin board systems 4. The formal term used in computer-facilitated communication,
The communication in such systems does not require face-toface conversation and it can last for undefined and long time.
This is happening because of the increasing role of the internet in enabling communication between people. Traditional forms of communications
such as telephones, mail and even face-to-face meetings, are slowly being replaced by computer based systems where different kinds of socialization are enhanced through media sharing, reflection on past experiences and a bundle of additional services, supporting
Therefore it is important to understand the differences in human relations and communications, because it is necessary to ensure that appropriate technologies are employed to meet the interaction's needs 15.
The use of such software at the work place stimulates a Collaborative Working environment (CWE) that supports individuals as well as those who work as a team regardless of their geographical locations by providing them with the necessary equipment that aids communication, collaboration
in the near future further evolution of the information and communication technologies may reconfigure and in some case substitute some of them.
Additionally, due to the fact that there are barely any face-to-face communications in the virtual community environment,
as reported by Paul Hyman on the Communications of the ACM (CACM) 8 on March 2013,
Indeed, starting in April 2006 the Ofcom (an independent regulator and competition authority for the UK communications industries) decided to implement a package of measures to address consumers
imedia Communication Inc. http://www. imediaconnection. com/printpage/printpage. aspx? id=25759. Accessed 25 nov 2013 29.
and communication technologies (ICT) is fostering the formation of‘‘knowledge societies, ''thus providing greater avenues for people to participate on their own development process,
and communication technology (ICT) field have resulted in the digital revolution and the emergence of the Information and communication age.
New modes of communications have become available which are faster, efficient and have the ability to reach every individual in the society.
and communication technologies by the public sector with the intention to improve information and service delivery,
alignment/governance maturity models Adapted from 10 150 8 Digital Governance include business/IT participation, strategic dialogue, shared learning and proper communication.
Furthermore, there is inconsistent communication between different departments. 2. Repeatable, but Intuitive: at this level, the awareness of IT governance objectives and practices are developed
with a reinforced training and communication as well as processes developed through a comparison with external best practices.
in which they also established several CSFS emphasising IT as an integral part of the enterprise and the importance of awareness, communication, stakeholders'involvement, accountability and monitoring across the organization.
and support IT/Business communication and partnership 4. Engage key stakeholders 5. Define and align IT strategies to corporate strategies
and consequent better chances for success Communication and change management Enabling diffused and cross units conversations
and communications may reduce resistance to change Focus, execute and enforce Planning an exception management process for relevant deviations from standards are key issues for IT governance.
and communication of expected benefits and how to measure them Evolution, as opposed to revolution IT governance requires a sustainable plan,
Huang R, Zmud RW, Price RL (2010) Influencing the effectiveness of IT governance practices through steering committees and communication policies.
The tumultuous development and the spread of information and communication technologies have contributed certainly in a decisive way to the interests of the business
and management of each strategic choice made by the company 7 as well as for the proper communication and dissemination of such strategic choices to the entire organization 15.
and the new information and communication technologies on the other have not only made the reduction of the production costs of many goods and services possible,
A third factor that contributes to intensify the competitive pressure is the ability of the network to get the manufacturer and the end user closer and in direct communication
41,42. 9. 5 The Business model in the Information and Communication Economy The consolidation of the information and communication economy is the culmination of the process of evolution that had the service economy gradually replaced the industrial economy,
which allows a constant flow of communication and collaboration in real time Network externalities Network externalities exist
and Communication Economy 179 experience goods must devise strategies to persuade users to overcome their reluctance to buy information before knowing the characteristics.
Communication technologies 180 9 Reinventing Business models such as the telephone, the fax and internet access, are a clear example of products displaying network externalities.
and hyper-competitive have undermined the very architecture of innovation processes that were the basis for the growth of 9. 5 The Business model in the Information and Communication Economy 181 companies for many years, pushing towards a profound transformation
. 5 The Business model in the Information and Communication Economy 183 broadening the portfolio of solutions and projects
and understanding human communication and perception. They combine a decade of MIT Human Dynamics Lab research, represented by the Cofounder Professor Alex Pentland in the Management Team, with advanced signal processing and computational engineering capabilities,
since its advent, in e-mail marketing as communication medium. Acceptemail is independent from payment methods, banks, PSPS and BSPS,
55 Document-level sentiment analysis, 70 Downtime history, 34 EELECTRONIC communication tools, 113,114 Electronic conferencing tools, 113,114 Emotion recognition, 198
Retail and Consumer Products Financial services Media, Arts and Entertainment Automotive Telecommunications social enterprise/nonprofit Transportation Marketing and communications Distribution and Manufacturing Real estate and Construction Biotech/Med
Marketing and Communications; Services; 3-6 7-10 11-16 17-60 Sector dynamics seem to be confirmed by this analysis Frontier companies reach maturity fastest,
Education 6 Marketing and Communications 3 Government Services 2 Table A. 1: Sector breakdown of industry groups High-impact Entrepreneurs Who Transform Industries 43 Data Tables for Lifecycle Phases
Somewhat high potential Neutral Somewhat low potential 35 44 10 6 80 3 1 46 Enhancing Europe's Competitiveness Primarily providing infrastructure for decentralized communication and exchange,
At first, new forms of communication and coordination meant that the benefits of acquisition outweighed the challenges of organizational complexity,
energy, communication, finance and human networks, they will spark a myriad of issues for societies to address.
Branding and Communications Director, DSM Innovation Center. 63. Case study provided by Thomas Müller-Kirschbaum, Corporate Senior vice-president, Research & development/Sustainability, Henkel. 64.
and Instructor, Harvard university Extension School, USA Survey partners JA-YE Europe Caroline Jenner, Chief executive officer Elina Konstantinou, Director of Communications Elena Tosheva, President, JA
, Senior vice-president, Global Head, Group Communications Barclays Antony Jenkins, Group Chief executive Derek White, Chief Design Officer Arian Lewis, Director, Partnerships BT
, USA Vianney Hennes, Director, Brussels Office, Orange Stephan Howeg, Senior vice-president, Global Head, Group Communications, Adecco Group, Switzerland Tim Hunt, Principal
Co-Chair of the Governors for Information and Communication Technologies Industries 2013 Bruno Lanvin, Executive director, IECI, INSEAD, France Henrik Sass Larsen, Minister for Business and Growth
Communication Networks, Content and Technology, Belgium António Pires de Lima, Minister of Economy of Portugal Benoit Potier, Chairman and Chief executive officer, Air liquide, France Subramanian Rangan
It has reduced dramatically transport and communication costs. Coupled with policies to open markets, it has dispersed economic activity around the world,
and to today's world of satellites, ever more powerful computers, mobile communications and the internet enabling the city to make better use of technology than any other location.
The difference today is the phenomenal increase in the speed of communications, with a fourfold growth in total international bandwidth between 2007 and 2011.
The information and communication technologies (ICT) revolution and the opening of new markets have allowed fragmenting production across borders,
The internet, mobile communications and social media have empowered vast numbers of individuals across the globe to work,
Transportation (air, road and rail) Communications Energy Logistics systems (especially those that feed into regional production clusters and global value chains) Hard connectivity seems to have been especially important during the industrial age.
but also in providing channels of communication and cooperation between various economic stakeholders. This sort of effort was combined with the already existing foundations of a skilled workforce
and information and communication technology clusters. The Medellin Innovation District master plan has been developed with Ruta N (the N Route), a compound focused on business and innovation development,
with its new modern university, hold conferences on major issues of the day, with experts in science, math and letters.
Innovation hubs related to information, communications and technology are also springing up. The growing financial hub mentioned earlier complements the role of Lagos-based firms in
Hyderabad has diversified also its economic profile into the growth sectors of transportation, storage, communications and construction,
A public-private-partnership initiative was launched in March 2014 to implement a smart city strategy featuring six key pillars and 100 initiatives on transport, communications, infrastructure, electricity, economic services
especially for maths and science. The focus was on primary and secondary education during the years of catchup growth.
mechatronics, nanotechnology, health, automotive, aerospace, agriculture and food, biotechnology, appliances, information and communication technologies, and sustainable housing.
with lateral communication now possible instead of going up and down a hierarchy. Though many silos were eliminated to enable greater cooperation,
Steps were taken to ensure smooth communication between senior officials, especially between elected and unelected city officials.
Many city competitiveness metrics include hard-connectivity data on transport, communications and energy. This helps to understand how hard connectivity leads to productivity and to a city's insertion into global value chains.
populations live in an environment of mobile communications and cloud computing. Computing is turning ubiquitous, and digital experiences span devices.
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