These are broken down into operational objectives and quantifiable targets for products and services, which are reviewed annually in an evaluation process based on a system of indicators.
the efficient provision of goods and services and the generation of new markets, is a major motor for increasing productivity.
nanoelectronics and energy), can provide the necessary base for developing new processes, goods and services,
and providing resources and services to simplify procedures for start-ups. An outstanding initiative in this field is Catalunya emprèn, a programme
There are some 13,500 companies in Catalonia which regularly export goods and services, but more than 40,000 firms are potential exporters or export only occasionally.
and services) that have a direct impact on the six priority areas: employment and training;
Career information and guidance services provide support for people who need to take decisions with regard to training
personalised access to career guidance services. 6. 1. 2. Helping young people gain access to the labour market The dramatic situation young people face in the labour market requires society to redouble its efforts
and-Increasing personalised career guidance services. Catalonia 2020 Strategy 24 6. 1. 3. Promoting new niches of employment To foster job creation,
such as personal care services, sustainability and multimedia content. Promoting such emerging industries is essential in order to reduce the high structural unemployment generated by sectors in decline
and guidance services. 6. 1. 5. Raising rates of school success In order to reduce the high school dropout rate in Catalonia,
promoting common or joint services; new policy for fees and grants; a new model for the governance of universities;
and career guidance services. Support is provided particularly for the integration into employment of people receiving the minimum income allowance,
to strengthen company mediation services and to enhance and increase the information available to job seekers.
in cooperation with employers'organisations and social stakeholders, the Government also provides advisory services on SME funding. 6. 3. 1. Improving companies'access to finance In view of the difficulties that companies encounter these days with regard to obtaining access to credit,
and advisory services. 6. 3. 2. Promoting new instruments of finance The highly specific nature of certain businesses often means that the usual provisions do not cover their specific needs with regard to financing.
in order to increase demand for innovation services amongst companies and to provide incentives for companies to launch highrisk technological projects.
500 companies in Catalonia regularly export goods and services, but there exist around 40,000 firms that are potential exporters or that export only occasionally.
enabling the industry to adjust its services and exercise its influence to encourage a potential change of profile. 6. 4. 9. Promoting projects with high impact on Catalan business
the Administration provides such services as, amongst others: information, support and training for entrepreneurs; access to entrepreneurial resources;
These measures include advisory services for projects, incentives and research programme contracts. 6. 5. 5. Promoting social innovation
and the consumption of sustainable products and services. 6. 6. 2. Promoting more efficient use of energy
and guarantee the quality of the services delivered to citizens. To this end, it is particularly important to establish internal mechanisms to detect
and enable the catalogue of services to be extended, as well as rationalising resources. 6. 7. 5. Introduction of open data In the evolution towards a network society, a new,
which all stakeholders add value to products and services (collective know-how). The Web and the social networks give products and services new functionalities,
in terms both of management (saving on time and travel, networking, etc.)and characteristics (possibilities for marketing, simulation, accessibility, knowledge sharing, use of multimedia resources, storage, cloud computing, etc.
The New Legal Office project will enable common services to be organised centralising the procedures of all judicial bodies and thereby improving the speed
Moreover, competitive railway services should be provided between these ports and the rest of Spain and Europe
and border inspection services should be made more efficient. To this end, and to provide the necessary impulse for these measures,
With regard to promoting rail goods services, the Government establishes new services and measures leading to the effective liberalisation of both goods and passenger services by rail and the simplification of the related administrative procedures.
Catalonia also needs new intermodal railway terminals with their respective logistic centres. In this sphere of activity, it is also important to explore the possibilities of public-private cooperation. 6. 8. 3. Increasing the competitiveness
and efficiency of the road goods transport industry To increase the competitiveness of the road goods transport system,
encourage concentration and the joint marketing of goods transport services; and promote the use of information
The main drivers of regional performance are high-value knowledge intensive services. The biggest challenge jeopardising both regional economic performance and the shift to innovation-driven growth is the unfavourable turn in Hungary's fiscal and regulatory environment.
Policy addresses this challenge through the launch of‘imarket'(innovation market) services that include the identification of innovative projects, a search for pre-commercial procurement possibilities,
and matchmaking services (finding technology partners and parties interested in the new products and solutions) both at national and at international level. 3. Innovation policy governance INNOREG,
or within the network of the Hungarian RIAS) and to the design of various regional innovation management actions, events and services.
Due to regional innovation intermediaries'systematic work, regional SMES have accumulated some knowledge about the available innovation management services
This was manifest in the rapid development of the services sector (in particular of financial intermediation, telecommunication, commerce, and logistics;
and in the expansion of high-tech industries (ICT, electrical and optical equipment, pharmaceutical industry) and knowledge-based services (business services, software development, etc..
Services contributed 77%to regional GDP in 2009, which is 10%higher than the national average.
and services centre of Hungary (with a particularly large share of tourism, financial and real estate,
educational and health services compared to the Hungarian average). The number of registered companies amounted to 591,232 at the end of 2010,
but also in the development level of infrastructure and of business services necessary for a capital city of this size to become a centre for international business.
Consequently the quality of public services (e g. health services, public transport services) that face acute funding shortages is also poor in international comparison.
The main drivers of regional performance are services in general, and high-value knowledge intensive services3 such as ICT in particular,
value services such as banking and insurance. Moreover, drastic cuts in the public funding of education, science and technology and culture (as well as of healthcare, public transport and other public services) also limit the opportunities of innovation-intensive sectors
the share of persons employed in business services was 23.6%in 2007, which is somewhat below the respective figures of other central regions of Europe (e g.
CH together with Prague and Bratislava are‘public knowledge centres'rather than metropolitan knowledge-intensive services regions (such as Brussels, Berlin, Stockholm or London) or high-tech regions (such as North Brabant).
Employment in high-tech industries and in knowledge-intensive services as a share of total employment was 7. 29%in 2008,
i e. with the region's above average share of innovative foreign enterprises and with its specialisation in knowledge-intensive services and in high-tech industries.
and launching various innovation management services. The services portfolio of INNOREG's founders, which were intermediary organisations themselves,
were enhanced and improved, and negotiations about the first joint actions were started. Following the first three-year period of INNOREG's activity NKTH contracted an independent body, the Federation of Technical and Scientific Societies (MTESZ),
Other activities included the launching of innovation management services, the organisation of conferences and exhibitions and other innovation related events such as participation in tenders, linkage building with regional innovation
and 3) provide consultancy services to innovative SMES. However, as a result of radical downsizing, the majority of experts were fired (others had to quit)
and the services they provide are par excellence‘developmental state'-type activities. At the same time they intensified their international activities:
it was engaged recently in EU FP7 IDEALIST project that enhances the services and networking activities of National Contact Points (NCPS) in the field of ICT (a key sector and technology in CH's smart specialisation strategy).
and have developed a range of services that can be provided on a for profit basis, the amount of the annual grant they currently apply for is only one third of previous yearly grants:
it is constrained to the representation of the region in innovation-specific discussions (e g. with NKTH), 14 or within the network of the Hungarian RIAS (RIÜNET) and to the design of various regional innovation management actions, events and services.
Another challenge is to improve both the quality of the region's public services (especially health and transport services) and support cultural and creative industries.
This would address the challenges of the recent deterioration of these services and the acute funding shortages of these industries both of which are crucially important for a capital region.
Regionally decentralised Innocheck programmes provided indirect support to stakeholders'innovation efforts (the programme promoted small and micro-sized firms'demand for innovation services in the form of innovation vouchers that could be used to purchase of innovation
related services (business and technological consultancy services, feasibility studies, marketing, IPR issues related consultancy, incubation services etc..
These measures have contributed to the 1) improvement of educational services; 2) launching of university-based research projects;
or for the purchase of technical assistance services. Business incubation is developed relatively in CH: there are many bridging institutions that operate partially on a profit basis and partially as public benefit foundations.
which received regular funding from NKTH to carry out specific services on a public benefit basis. In the case of Innostart regular public (NKTH) funding covered the organisation's membership fee in the European Business Network.
which were aimed at stimulating universities'technology transfer activities (Social Renewal Programme of the New Hungary Development Plan) supporting the establishment of business incubators and supporting the development of the incubators'services portfolios
Innovation information points were established throughout the region providing consultancy services and information about regional innovation activities and results,
particularly focusing on INNOREG and its members'services and fundraising possibilities. These activities contributed to compiling a continuously increasing regional innovation database to be used later for policy intelligence purposes.
and 21 From 2005 on this programme was renamed Pázmány Péter Programme 22 provided accredited training services.
in other words, it is a network of intermediaries and innovation services providers. Previous sections (2. 1 and 2. 2) have already detailed that this type of organisational setup has constrained the agency's room to manoeuvre.
'This prize includes a voucher that entitles the recipient to a package of Innostart's (INNOREG's founding organisation's) innovation management services. 3. 4 Portfolio of innovation support measures Given that the majority of national innovation activity
Innovation performers'purchase of research and technology services; Innovation stakeholders'participation in international projects; and Technology-oriented entrepreneurship.
and of health and educational services). 80%of projects that have received support from CHOP targeted innovation in one form or another,
as well as to non-technological innovations (e g. quality certificates, e-services, etc.).Projects of CHOP that supported the establishment and the development of industry-university R&d centres, innovation and technology parks,
services and solutions, participated in international projects and were represented in international and EU-level events (CEBIT,
Due to regional innovation intermediaries'systematic work, regional SMES have accumulated some knowledge about the available innovation management services
The region's economy is centered around services: they account for more than 77%of gross value added in the region (82.2%in Budapest),
and inside it Budapest is specialised to a great extent on services, and it is the hub of creative, knowledge based activities in the country, such as R&d, computer activities, informatics, business services etc.
Related employment is concentrated here and agglomeration effects play an important role in the location of these.
to provide innovation services and to integrate them into a unified system. unified system. In 2004, an innovation strategy document was prepared.
Support infrastructure Presentation of the measure It is aimed at supporting innovation in small sized enterprises, stimulating demand for innovation services,
The preparation of feasibility studies can also be supported as well as the procurement of incubation or of R&d services, of consultancy services, market research services, IPR-related services, patent/trademark application etc.
Keywords Applied business research Innovation support services Knowledge transfer Budget, source and type of funding Currency:
technologies and services and to support co-operation between R&d institutes and companies. Priority is given to projects
For this purpose, it pursues a unified regional policy with an emphasis on services industry based on knowledge, agriculture based on ecology, the development of the business and cultural service sectors,
To carry out a range of innovation management services and contribute thereby to the expansion of innovative SMES in the region.
Activities In correspondence with its specific aims, Innoreg provides the following services: Research of international trends, preparation of strategic forecasts, analyses and comments/suggestions. 1. Creation and maintenance of a databank about R&d activities in the region,
'services etc. 7. 8. Consultancy services in technical and legal areas. Organisation MAGYARORSZAG KOZEP-MAGYARORSZAG Region Kozep-Magyarorszag NUTS Code HU10 Organisation Valdeal Innovations Zrt.
to bridge the gap between science and business in Hungary by providing complex business incubation and acceleration services,
With its services it also intends to contribute to the development of the technology standards of SMES
its studies and its consultancy services. http://sigma-orionis. com 5 Authors in Alphabetical Order Marta Arniani is Project Manager in Sigma Orionis'projects addressing Collective
services or methods that tackle pressing and emerging social issues which, at the same time, transform social interactions promoting new collaboration and relationships.
and Goteo, a Spanish social network for crowdfunding and distributed collaboration (services, infrastructures, micro-tasks and other resources) for encouraging the independent development of creative and innovative initiatives that contribute to the common good, free knowledge,
and who will use the services and solutions produced through a CAPS initiative; they must benefit from the whole process.
which have the specific goal of coordinating and supporting the others by offering services, networking tools and processes,
The term'innovation'is used here with reference to both totally new outputs, such as products and services, and to improved socio-technical solutions,
and economy by linking it to the Internet of things (Iot), sensor network and cloude services in order to support open online social media and distributed knowledge cocreation thus maximising the network effect,
and available immediately via print-ondemand services and e-book formats. 5. Buddycloud http://buddycloud. com Buddycloud is a publish-subscribe architecture with real-time updates.
Existing Tools and Communities That the CAPS Projects Build from and Collaborate With 40 6. Citysdk http://www. citysdk. eu Citysdk is creating a toolkit for the development of digital services within cities.
GEO Smart monitor devices http://www. greenenergyoptions. co. uk/productsand-services/products A set of In-Home Displays, smart plugs and web visualisation of energy consumption. 19.
GNUNET https://gnunet. org GNUNET is a framework for secure peer-to-peer networking that does not use any centralised or otherwise trusted services. 21.
By converging cloud services mobile telecommunication and Web 2. 0 technologies, the collective awareness platforms will support wide spread participative engagement, consensual solution building and co-creative innovation.
and services, including remote monitoring and direct care, and endeavour to provide a response to many health sector needs.
A wide variety of expectations about greater access to healthcare and information, telehealth services, second opinion, communities of practice, evidence-based decision support, reduction of errors, consumer-oriented information,
The requirement for custom-built products and services (individualisation of care) and real-time delivery (to improve customer satisfaction.
and leadership People are central to the creation and use of e-health products and services.
Standardisation The automation of processes and services is not feasible without data standards that allow communication through open access internet-oriented software languages.
efficient use of diagnostic services and consultations, maintenance of integrated records, reduction in the number of specialists,
Intangible e-health products and services offered by foreign providers, such as investment, insurance, knowledge dissemination,
Standardisation in the digital world includes web services, personal data standards and metadata exchange interfaces. Data modelling and collection in the digital age is a far greater challenge than the more classic'book-finder'.
and values of a museum's staff The services a museum manages The business model of a museum The way a museum communicates
This is particularly challenging given the potential complexity and cost of developing new products and services for these devices.
and services that will actually engage and motivate audiences to use them. Fundamentally, this requires a robust design philosophy,
and expense of developing mobile services will not only meet the needs of the audience but also serve the objectives of the museum.
and resources if it does not actively engage in marketing these new projects and services to its public.
Today, museums are asked to provide services ranging from digitisation and aggregation of digital cultural content, to interactive navigation, culture experiences, lifelong learning, social media and augmented reality applications.
technology and documentation that they can use to build new services upon. It means Europeana will work with strong,
client interfaces and services based on the digitised material. A vital part of this third stage is to make client interfaces a well-known brand.
In actuality, mobile and Internet services are not just a possibility but a necessity. 29 COPYRIGHT QUESTIONS FOR MUSEUMS Internet accessibility does not come without copyright problems,
In addition to serving public requests, the museum's online database is used for several education services and projects.
and service robotics will expose consumers to a whole variety of new digital services in their daily lives.
services and business models to support independent living and active ageing. Small businesses will play an important role in the future of healthcare and elder care,
Ensuring products and services are inclusive and efficient. Inclusive innovation is related to growth that is inclusive and impactful.
for example, is developing game-changing healthcare services and energy solutions that will be difficult to meet with approaches used in US/EU. 5 Wohlers & Caffrey, 2013. http://wohlersassociates. com Horizon 2020 Expert Advisory Group Innovation in SMES:
to encompass not just products and processes but also services, organizational structures and business models. No company, large or small, can possess the knowledge
For research-intensive SMES, open innovation processes provide new opportunities to license IPR instead of having to develop them into own products and services.
and services coming from all parts of the world. Competition is now global. Areas of previous competitive strength (low-cost distribution, production efficiency, effective marketing, etc.
improvement of absorption capacities of SMES and availability of innovation services that facilitate the utilization of new knowledge
and companies assess the quality of newly developed goods and services. Acknowledgement of asymmetric information however, also encourages entrepreneurs to search for new business opportunities,
Beneficiaries of Phase 1 grants could be allocated their own‘account manager'who would be responsible for connecting them to a range of support services (e g.
Furthermore, the Commission should consider the creation of a European Hub for Excellence in high-value coaching services and coaching experts.
which are providing products or services to e g. the public sector around Europe. Often SMES are disqualified solely in principle because of size
emphasizing the need for innovation in the procurement process itself as well as in the products and services on offer.
Sandbox environments would allow SMES to experiment with new solutions (services and products) at a small (yet Europe-wide) scale in the early stages,
o High quality but cost-effective sustainable manufacturing for longer lasting consumer products, adapted to the European market. o Personalised medicine and innovative health services (incl. prevention),
as well as new solutions and services for the ageing population. o Innovative‘DIY'products and services around 3d printing and additive manufacturing, including attention to European regulation/standards/risk management. o Challenges
Start-up and early-stage companies can often benefit from business assistance services in order to lead them to the competitive marketplace.
Measures should also be put in place to ensure the quality assurance of such incubation services. Promote effective IP management practices:
coaches and managers, filling the gap between the elite commercial services and the basic IP training Horizon 2020 Expert Advisory Group Innovation in SMES:
These could possibly provide traceability from the European SME innovations sourcing to the final products/services (for sectors in which transparency is desirable.
and services to be competitive in the overall market, such labels will help publicize them
and management skills within the process of the creation of products/services (from concept and design through to product 15 See, for example, Design for Growth and Prosperity:
and through the products and services they provide. Companies are distracted from areas of high potential: As noted above, most breakthrough business innovation takes place at the crossroads between different technologies:
Besides little biopharma or biotech companies, ICT, nano, personalised services and other sectors are relevant for healthcare projects.
and other services to attract SMES will all be necessary. Recommendation 6. 1: Prioritise areas in collaboration programmes with clear SME interest and potential, such as nano, healthcare and ICT;
and job creation and to the achievement of the digital single market through the increasing offer of new and innovative online products and services.
Exploration of innovative services and new services in public organisations as proposed by the RDI strategy 2013-2020, could improve the low risk taking culture of civil servants.
and to provide innovation services to SMES and start-ups. Nevertheless, the regional innovation agencies receive minimal government support
public procurement systems (also PCP) and innovation services to promote specialisation built naturally on the characteristics of local actors as well as market-driven and society-driven innovation processes.
and innovation services to promote specialisation built naturally on the characteristics of local actors and market-driven
%)(IUS, 2013) The relative strengths of the Hungary are in human resources and economic effects (i e. medium and high-tech product as well as knowledge-intensive services exports.
3%Knowledge-intensive services exports as%total service exports 28.55 45.14 3. 0%License and patent revenues from abroad as%of GDP 0. 74 0. 58
therefore they have low demand for RTDI services. The share of innovative small companies is rather low
technologies and services successfully to the market. NRDIS, 2013) Hungary has a more impressive position in innovations rankings
This could have severe impacts on the production of higher added value goods and services as well as on the economic catching up of the country to EU-28 average.
RIS include research facilities, resources, related services and their networks like instruments, gene banks, data bases,
and innovation services to promote specialisation built naturally on the characteristics of local actors and market-driven and society-driven innovation processes.
and services to the market(-)Low share of demand side measures in the new RDI strategy 2013-2020 4. Intensity and predictability
in order to support public sector innovation(-)No significant use of public procurement as a tool to support the elaboration of innovative solutions in public services(-)Public tenders are evaluated mainly on the lowest price(-)Government-owned data is not widely accessible
and services to researchers through the pan-European EURAXESS3 network(+)There is a Euraxess network in Hungary mainly located at universities in almost all the seven regions(+)Contacts of local Euraxess network points are acknowledged duely on the portal
Harmonise access and usage policies for research and education-related public e-infrastructures and for associated digital research services enabling consortia of different types of public and private
and wide range of information and communication and co-operation services and it is funded by the central budget.
Adopt and implement national strategies for electronic identity for researchers giving them transnational access to digital research services No action
and provide basic health and education services to the poor. With that in mind, the Doing Business team changed the indicator that used to treat a lower tax rate as better.
By streamlining start-up formalities and centralizing services, the new one-stop shop reduced the time required to start a business from 94 days to just 10.
REFORMING THE BUSINESS ENVIRONMENT IN 2013/14 41 created private bailiff services, expedient execution procedures and penalties for noncompliant debtors.
services not available to unregistered businesses. Their employees benefit from social security protections. And the economy benefits from positive spillovers:
Other services provided by a registry commonly include conducting company name searches, reserving company names and processing applications for business licenses.
The United kingdom's corporate registry actively promotes the use of electronic services and data transparency. 48 DOING BUSINESS 2015 entities are eligible to participate in public tenders
safety and environmental standards. 5 In evaluating a registry's efficiency in providing daily services,
FIGURE 5. 1 Company registries in high-income economies offer more electronic services 0 20 40 60 80 100 High income Upper middle
Using online registration services also greatly reduces the opportunities for corruption and bribery. Where entrepreneurs have need no to interact directly with public officials
655 in 2012.13 Today Rwanda's Office of the Registrar General is focused on making its registration system completely paperless by promoting electronic registration services.
Other priorities include ensuring accurate and timely delivery of information on its services and raising awareness of the importance of formalizing businesses.
the Office of the Registrar General makes official fee schedules for business services easily available to the general public at its premises as well as on its website. 14 Rwanda has made important strides in improving its business environment over the past 10
because it dispensed with the requirement for the business incorporation services they offered. For business owners,
and the government plans to add new services as well as to allow other types of legal entities to incorporate electronically.
IFC Helps Nepal Simplify Business Registration, World bank Group, https://www. wbginvestmentclimate. org/advisory-services/regulatory-simplification/business-regulation/business-entry/nepal-business
-registration. cfm. 8. World bank Group, Investment Climate Advisory Services 2009.9. The relationship is significant at the 5%level after controlling for income per capita. 10.
World bank Group, Investment Climate Advisory Services 2013.16. Simplifica el régimen de constitución, modificación y disolución de las sociedades comerciales, Chilean Law 20.659, January 22, 2013.17.
and only 63 provide specific means for filing an official complaint about land services. Around the world, 27%of economies have a registry with full coverage of private land,
whether the fee schedule for land registry services is publicly available, whether there are service standards for property transactions,
45 do not make the fee schedule for land registry services publicly available. In 7 of these economies the fee schedule is not accessible,
and more transparent land administration system is associated with a lower incidence of bribery at the land registry Score on overall quality of land administration Reported incidence of bribery for land services(%)80
when they had contact with land services in the previous 12 months; they paid a bribe for services.
The correlation between the score on the overall quality of land administration and the reported incidence of bribery is-0. 60.
by tracking the performance of their land services and openly sharing statistics about property transactions.
only 63 have specific means for filing an official complaint about land services. One is Malaysia,
One that provides creditors with the most relevant, reliable, timely and sufficient credit data as well as value added services.
The predictive value of credit scores Many credit bureaus and registries provide value added services to data users.
marketing services, portfolio monitoring, fraud detection and debt collection. An important tool in expanding access to finance is credit scoring,
and services that had previously been subject to a zero rate and levying the standard VAT rate on products that had had reduced a VAT rate. 5 Unifying VAT rates Over the 9-year period ending in 2012,
and services increases revenue and reduces compliance and administrative costs. 6 Along with falling revenue, the global financial and economic crisis also led to growing tax compliance risks in some economies.
Compliance with tax obligations and collection of tax revenue are important to support social programs and services, for example.
More than 40%of economies lack specific provisions in their insolvency laws that would allow debtors to maintain contracts supplying essential goods and services during insolvency proceedings.
While some of these economies require utilities to continue providing services to insolvent customers for many debtors this is not enough to ensure continuous operation.
and services that will enable it to survive while eliminating overly burdensome obligations that may threaten its operation.
Results are robust to controlling for firm fixed effects and comparing within-firm heterogeneity in wait times for different government services.
World bank Group, Investment Climate Advisory Services. 2009. How many Stops in a One-Stop Shop? A Review of Recent Developments in Business Registration.
such as the production or sale to the public of products or services. The business does not perform foreign trade activities
If the services of professionals are required, procedures conducted by such professionals on behalf of the company are counted separately.
water gas and waste disposal services are included not. Time Time is recorded in calendar days. The measure captures the median duration that incorporation lawyers indicate is necessary in practice to complete a procedure with minimum follow-up with government agencies and no extra payments.
no bribes No professional fees unless services required by law Paid-in minimum capital(%of income per capita) Funds deposited in a bank
Pwcil does not provide any services to clients. Pwcil is not responsible or liable for the acts or omissions of any of its member firms nor can it control the exercise of their professional judgment or bind them in any way.
Coates PWC ANTIGUA Nicolette Doherty NICOLETTE M. DOHERTY ATTORNEY-AT-LAW AND NOTARY PUBLIC Terence Dornellas CONSOLIDATED MARITIME SERVICES Brian D'Ornellas OBM INTERNATIONAL
SNR DENTON EUROPE (CENTRAL ASIA) LIMITED Anar A. Umudov ALIBI PROFESSIONAL LEGAL & CONSULTING SERVICES Ulvia Zeynalova-Bockin SALANS FMC SNR DENTON EUROPE
Biryukov THE SUPREME ECONOMIC COURT OF THE REPUBLIC OF BELARUS Dmitry Bokhan VERKHOVODKO & PARTNERS LLC Alexander Botian BOROVTSOV & SALEI LEGAL SERVICES Ekaterina Burak REVERA
SERVICES Dmitry Skorodulin Anna Skorodulina ATTORNEYS OF JURZNAK, ADVOCATES Vyacheslav Slabodnik UNIVEST-M Maksim Slepitch ARZINGER & PARTNERS INTERNATIONAL LAW FIRM Alla Sundukova
) Nusmir Huskic HUSKIC LAW OFFICE Emir Ibisevic DELOITTE ADVISORY SERVICES D. O. O. Arela Jusufbasic-Goloman LAWYERS OFFICE TKALCICDULIC, PREBANIC
OF FINANCE Abdul Aziz Abdullah DEPARTMENT OF ELECTRICAL SERVICES Mohd Anuwar Aziz NEW SUPER BRIGHT LIGHTING ENTERPRISE Danny Chua BRUNEI TRANSPORTING COMPANY Mohamad
ONG LEGAL SERVICES Karthigeyan Srinivasan AUTORITI MONETARI BRUNEI DARUSSALAM Shazali Sulaiman KPMG Ting Tiu Pheng ARKITEK TING Cecilia Wong TRICOR (B) SDN BHD BULGARIA TAX ACCOUNT LTD.
& SERVICES Dramane Kouakou BOLLORÉ AFRICA LOGISTICS Usher Kouakou EOLIS Gilles Kouamé PWC CÔTE D'IVOIRE Angèle A. Kouassi CABINET KOUASSI ET ASSOCIÉS Dominique
CROATIAN BANK FOR RECONSTRUCTION AND DEVELOPMENT Ancica Kacic CITY OF ZAGREB OFFICE FOR PHYSICAL PLANNING, CONSTRUCTION OF THE CITY, UTILITY SERVICES AND TRANSPORT Ozren Kobsa DIVJAK, TOPIC & BAHTIJAREVIC Iva
SERVICES AND TRANSPORT Tatjana Pinhak MINISTRY OF JUSTICE Kre imir Planinic PLANINIC & PARTNERS Danijel Pribanic KN KARANOVIC & NIKOLIC Tomislav Poljak HEP DISTRIBUTION
OF INVESTMENT Mohamed Hussein El Saba MAHONEY SHIPPING & MARINE SERVICES Badawi Ibrahim MINISTRY OF INDUSTRY AND FOREIGN TRADE Badawy Ibrahim CUSTOMS ADMINISTRATION Mohamed
Mahlet Mesganaw MAHLET MESGANAW LEGAL ADVISORY OFFICE Hailye Sahle Seifu Mekdes Shiferaw GREEN INTERNATIONAL LOGISTIC SERVICES Ameha Sime AMEHA SIME
SERVICES LIMITED Roland Horsoo CROWN AGENTS LTD. Daniel Imadi BENTSI-ENCHILL, LETSA & ANKOMAH, MEMBER OF LEX MUNDI Adam Imoru Ayarna CADESMEE INTERNATIONAL Edem Kofi Penty LAW TRUST COMPANY Sena
RAYMOND ANTHONY & CO. James Bristol HENRY, HENRY & BRISTOL Shawn Charles GRENADA ELECTRICITY SERVICES LTD.
GLEAN'S CONSTRUCTION & ENGINEERING CO. Cyrus Griffith LABOUR DEPARTMENT Annette Henry MINISTRY OF LEGAL AFFAIRS Keith Hosten HOSTEN'S (ELECTRICAL SERVICES) LTD.
Winston Hosten HOSTEN'S (ELECTRICAL SERVICES) LTD. Clive Hoster GRENADA ELECTRICITY SERVICES LTD. Ernie James Nigel John LATITUDES CONSULT Cheney Joseph TROPICAL SHIPPING Henry Joseph PKF INTERNATIONAL Gail Ann Newton GRENADA PORT AUTHORITY Neil
Noel HENRY HUDSON-PHILLIPS & CO. Anthony Ross GRENADA ELECTRICITY SERVICES LTD. Karen Samuel SAMUEL PHILLIP & ASSOCIATES Ian H. Sandy AMICUS ATTORNEYS Valentino Sawney TRADSHIP INTERNATIONAL David R. Sinclair SINCLAIR ENTERPRISES LIMITED
Casandra Slocombe GRENADA ELECTRICITY SERVICES LTD. Nichole St bernard DANNY WILLIAMS & CO. Trevor St bernard LEWIS & RENWICK Lisa Telesford SUPREME COURT REGISTRY Shireen Wilkinson WILKINSON, WILKINSON & WILKINSON Daniella Williams
Mitchell DANNY WILLIAMS & CO. Selwyn Woodroffe CONSULTING ENGINEERS PARTNERSHIP LTD. GUATEMALA A d. SOSA & SOTO DHL GLOBAL FORWARDING PROTECTORA DE CRÈDITO COMERCIAL SUPERINTENDENCIA DE BANCOS Rafael Alvarado-Riedel CONSORTIUM-RACSA Pedro
MAGISTRADURA, REPÚBLICA DA GUINÉ-BISSAU Rogério Reis ROGÉRIO REIS DESPACHANTE Moussa Sanogo BCEAO Fernando Tavares TRANSMAR SERVICES Emmanuel Yehouessi BCEAO
Lucia Desir-John D & J SHIPPING SERVICES Marlon Gonsalves RODRIGUES ARCHITECTS LTD. Orin Hinds ORIN HINDS & ASSOCIATES ARCH.
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SHINEWING SPECIALIST ADVISORY SERVICES LIMITED Dickson Lo MAUNSELL AECOM GROUP Psyche S f. Luk FAIRBAIRN CATLEY LOW & KONG Mat Ng JLA-ASIA
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ADVOCACY AND LEGAL CONSULTATIONS OFFICE (ALCO) Saeed Sohbi SAEED HASSAN SOHBI Khaled Hassan Zaid YEMEN CHAMBER OF SHIPPING ZAMBIA ENERGY MANAGEMENT SERVICES
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