Guidance on programming social innovation in the Structural Funds 1. The role of social innovation in Cohesion policy 48 2. Programming Social Innovation 55 Part 4:
"Diogo Vasconcelos (1968-2011) Senior Director and Distinguished Fellow with Cisco's Internet Business Solutions Group Chairman of SIX Social Innovation exchange This guide was prepared by DG Regional
Social media have brought about fast changes in how people communicate with each other, but also in how they relate to the public sphere.
Stimulating innovation, entrepreneurship and the knowledge-based society is at the core of the Europe 2020 Strategy.
In the Social Innovation Camp, an inter disciplinary group brings together software designers and experts in social issues.
using the Internet as a way to innovate more collaboratively integrating the citizen in the core process. http://www. citilab. eu/en The Danish Business Authority (responsible for managing the Structural Funds),
What's more, trends in demography, community and social media, poverty, the environment health and wellbeing,
and standing in the community (38%).150 million Europeans some 30%-have used never the internet.
Bridging this digital divide can help members of disadvantaged social groups to participate on a more equal footing in the digital society (including services of direct interest to them such as elearning, egovernment, ehealth) and increase their employability and quality of life (Europe's Digital Agenda.
This gives a core role for the public sector at regional and local level. Christian Bason, the director of Mindlab21, a Danish agency for social innovation operating within government
In this way, for example, population-representative 16 data on social enterprises in Hungary Romania, Spain, Sweden,
and for selection panels that are independent of the political process and allow selection to be transparent.
which introduced four principles (additionality, concentration, partnership and programming) into the revised regulations. Since then, many of the most innovative approaches have been developed either in Community Initiative programmes such as URBAN and EQUAL (and similarly in LEADER) or in the smaller scale innovative actions
European Regional Development Fund (ERDF) The ERDF finances direct aid to investments in companies-in particular small and medium sized entreprises (SMES)- to create sustainable jobs as well as infrastructures linked notably to research and innovation telecommunications
Developing high tech solutions for a group of people with both limited financial means and also working with a user volume considerably lower than the requirements of high volume electronics manufacturers is not an easy market choice
Digital inclusion aims to bridge the digital divide, by actively involving disadvantaged users. In this way, it links well to the Digital Agenda, another flagship initiative of the Europe 2020 strategy37. 21st century society increasingly demands digital literacy
People without basic digital skills and access to the Internet are barred from a multitude of information
and reflections and this data is analysed at a local and regional level by project staff to identify any patterns
Indeed, participation is the core of the innovation by the CNAIS in addition to the integrated service delivery.
in the south and east, a railway line and a busy road, in the north, a tram line and another busy road, in the west, a gasworks site.
Others use assets such as property to 41 Recent data tobe found on CIRIEC 2012.42 http://www. euclidnetwork. eu/news
and inclusion of 44 see more on the Big Society Bank http://www. cabinetoffice. gov. uk/news/big-society-bank-launched 45 http://www. avise. org/spip. php?
It describes collective cooperation, attention and trust by people who network and pool their money together, often via the Internet,
. european-microfinance. org/index2 en. php Jobs for injured fishermen, supported by a Fisheries Local Action Group, in Charente-Maritime (France) Pilot stage The french Fisheries Local Action Group Marennes Oléron supported a project presented by the social enterprise
FEA has developed an Internet-based electronic service and a credit assessment management system to handle microcredit.
This Internet-based system was selected as one of the five best practices by the scientific committee in the Microfinance Good Practices‘Europe Award'2009 announced by the Giordano Dell'Amore Foundation
and deploy social networks (not just virtual ones) 51. Finland has used the ERDF to co-finance a living lab focused on health and welfare services.
by ERDF, see also http://www. avise. org/spip. php? article825&var recherche=FEDER 62 http://socialinnovation. ca/63 http://www. tacsi. org. au/42 The Singapore-based Lien Centre for Social Innovation64 at the Singapore
Workplace innovation concerns not only the private sector but also large parts of the social economy such as charities and foundations as well as the the public sector. Celebrated examples include Google,
This is reflected by the Commission's proposal for the regulatory framework of the future (2014-2020) programming period.
Guidance on programming social innovation in the Structural Funds 49 enterprises, etc. -on how this framework can be used for implementing social innovation in favour of policies
and take part in planning, programming, implementation and monitoring. This is a prerequisite for finding the right priorities for funding
In terms of programming, the provision translates into the possibility to design social innovation programmes through every ESF investment priority.
including regeneration of brownfield sites and reduction of air pollution. In thematic objective (8) promoting employment and supporting labour mobility,
On the other hand, the future Cohesion Policy sets up a number of programming tools such as Financial Instruments or Integrated Territorial Investments,
a higher EU co-financing rate may be granted. 2. Programming Social Innovation Programming options In the current programming period,
there have been two types of systemic approaches to programming social innovation in ESF operational programmes. 85 A dedicated priority axis
In principle, programming can follow multiple approaches and also combine these. Possibilities range from one or some specific social innovation interventions linked to specific themes to mainstreaming social innovation throughout the OP. 1. Member States
This approach can be applied in one or more axes of the OP. 85 The principle of Innovation in the new ESF programmes (2007-2013 A framework for programming.
and Mainstreaming. http//ec. europa. eu/employment social/equal/data/document/200606-reflectionnote-inno en. pdf) 56 2. Social innovation interventions can also take the form of a dedicated priority
More information on the European union is available on the Internet (http://europa. eu). Luxembourg: Publications Office of the European union, 2014 ISBN 978-92-79-39418-8 (printe d version) doi:
or sections of the report and are acknowledged typically in footnotes mentioning the relevant references and internet links.
110 3. 3. 1. 2. Database of labels and certifications of social enterprises...110 3. 3. 1. 3. Social innovation prizes...
http://www. oxfordmartin. ox. ac. uk/downloads/commission/Oxford martin now for the long term. pdf. 4 Local employment initiatives, EQUAL, LEADER, URBAN;
and smartphone-based urban transport planners) and social innovation to support the uptake of new services (shared electric vehicle fleets and development of new logistics services);
in so doing, has secured a place for social innovation at the core of EU policies.
This remark from the podium during the‘Social entrepreneurs have your say'event in January 2014 in Strasbourg illustrates the state of mind of the hundreds of‘core actors'from all over Europe who attended the meeting.
The new participation and sharing ethos of the social networks generation, as well as the renewed necessity for Europe to develop its innovation capabilities and the mounting interest in quality of life,
https://www. youtube. com/watch? v=b9c3pppxk1w. 12 The Solution Revolution: How business, government and social enterprises are teaming up to solve society's toughest problems, William D. Eggers and Paul Macmillan (Harvard Business review press, 2013.
The rise of the collaborative economy from Airbnb (the social networking service for bed and breakfast) to car sharing
or‘Code4share'to‘Wikipedia'is indeed a characteristic of the recent period which goes beyond just inventing new business models.
Digital social innovation is a new kind of innovation enabled by the network effect of the internet,
How is it to leverage the power of the large number of social networks of active citizens
Gadget, Concept or Mobilising Idea?;www. cccg. umontreal. ca. It is defined as‘a hybrid, making use of empirical analysis
privacy-aware architectures for the social good (including open data and public federated identity management) The internet ecosystem currently faces two major and urgent problems:
In 2011 the Commission launched an initiative to pool a range of European funds to promote evidence-based social innovation,
a handful of non-European companies continue to consolidate their leading positions in data aggregation
and weakens data protection, but also commodifies knowledge, identity, and personal data. Unfortunately, most European ICT research is developed to fit into this centralised model,
which only aggravates the situation; and the European commission has been funding excellent basic research on the Internet of things (Iot) and the Future Internet area.
However, there is no strategic vision guiding EU research. Projects do not give rise to an alternative playing field
security, data, and collective governance, based on democratic and participatory processes. The only practical response is the development of distributed
this includes the need for open data distributed repositories, distributed cloud, distributed search and distributed social networking.
It can also include the development of new mobile platforms able to ensure some basic services at European level,
on top of which a whole new open ecosystem of services and applications could flourish in a participatory innovation model based on open source and open hardware development;
The aim should be to turn the current passport into an open source mesh-networked device;
and 3. New governance modalities for big data (main question around collective ownership of data, data portability and data as knowledge commons:
the question is how to ensure user control over personal information in an ocean of commercially valuable big data.
Defining sensible governance modalities for big data will require substantial collaboration between the public and private sectors, based on a multi-stakeholder model,
in order to define the minimum level of sensible regulation allowing fair competition in the emerging areas of big data.
Increasingly, however, digital tools are used also as a core element to mobilise collective intelligence for the co-creation of public goods (e g.
which has grown now into a global network of professors who use randomised evaluations to answer critical policy questions in the fight against poverty.
and insufficiently precise and systematic use of measurement and data. There are efforts underway to address these barriers, both in the European union (e g.
yy Embracing creative disruption from technology (the pervasive use of social media, mobility, big data, cloud computing packaged in new digital government offerings;
Measurement, characterisation and mapping of social enterprise to collect (through primary and secondary research) and analyse data on the scale, characteristics and patterns of development of social enterprise in each country studied;
Workplace innovation concerns not only the private sector but also large parts of the social economy such as charities and foundations as well as the public sector. Celebrated examples include Google,
Indeed, participation is the core of innovation at the CNAIS in addition to the integrated service delivery.
especially in Europe and the United states. The internet divide will persist within and between countries in terms of access to networks and the internet.
digital divide and unequal benefits of technological innovations could lead to a vicious cycle for vulnerable groups,
bridging the digital divide between Member States; matching migrant skills to the labour market, as well as those of the young unemployed. yy Investing in citizens, including protecting the most vulnerable:
British Council, January 2014. http://www. britishcouncil. org/sites/britishcouncil. uk2/files/what will social enterprise look like in europe by 2020 0. pdf. P A r T I s o C i a
Thus, this collaborative approach (crowdsourcing, funding, etc. will be an interesting alternative to traditional political investment.
supporting the Europe 2020 priorities in areas like innovation, the digital economy, employment, youth, industrial policy, poverty,
and spread the digital culture across the EU. While not explicitly making a case for social innovation in its seven priority areas and 101 proposals,
It also manages to give the digital economy the necessary political attention. It gave rise to the cooperation
and beyond that to develop new internet-enabled services. At EU level it is important to develop a better understanding of public sector innovation,
yy Improve their visibility (mapping of social enterprises, database of labels, support for local and national authorities to build integrated strategies for social enterprises, information and exchange platform.
The 11 key actions of the Social Business Initiative119 can be monitored through the initiative's dedicated website. 120 They will be completed by the end of 2014.
the obligation to ensure accuracy and frequency of billing based on actual consumption, and the obligation to provide appropriate information with the bill providing a comprehensive account of the current energy costs,
Enabling both energy and ICT/telecom companies to compete in providing energy-related services will ensure that innovative services (such as effective support of demand response) will be available to consumers,
Synergies between energy, ICT and telecom sectors must be exploited fully to reach the EU goals of consumer empowerment, energy affordability and decarbonisation.
along with an increase in energy literacy and can be compared to the rise of the internet,
in particular in the work of the ESF and ERDF and it will receive particular attention in the programming exercise
which the public authorities can organise support for social innovation in the programming of their investments.
and the programming documents will present their contribution to social innovation. The focus of ESF support will fall on employment and social policies:
In the current programming period (2014-20) the European Social Fund (ESF) will also contribute to the 20%climate mainstreaming target by supporting the labour force transition towards low-carbon skills, jobs and working methods,
O F C H A n G E s 2. 1. 2. European Regional Development Fund (ERDF) The ERDF has contributed to social innovation alongside the ESF in past programming periods
which it has the potential to continue to do so during the new programming period, covering the years 2014-20.
as one of the crosscutting objectives for the programming period, and provides a broad range of concrete instruments to cope with the different conditions and needs of our rural areas.
SWOT analysis focus on the economic, social and environmental conditions of the programming area, identification of needs, selection of measures and assessment of ex ante conditionalities.
The so-called‘Community-Led Local Development'(CLLD), towards which the LEADER approach has evolved in the 2014-20 programming period,
Horizon 2020 is the funding arm of Innovation Union and a core part of Europe 2020 and the European Research Area.
in order to deliver better social outcomes means in the specific case of social services improving the quality, access, coverage, and affordability.
Easi integrates and extends, in the three axes of the programme, the coverage of three existing programmes:
and will seek to promote culture as the core of the EU's social fabric
As the new programming period for the Funds emphasised the alignment of the Funds'activities with the priorities of the Europe 2020 Strategy and the CSRS
the conference also considered how social policy innovation could be supported best in the context of the 2014-20 programming period for the ESIF, in particular the ESF and the Easi programme.
plenary panels, short flash sessions, and a new format called‘Vox pops'in which citizens contribute their ideas on culture
and analyse the data necessary to measure the efficacy of the programme. 3. 1. 4. New practices for making policy As mentioned in the first BEPA report on social innovation in the EU,
GECES-Proposed Approaches to Social Impact Measurement) and closely monitors EU initiatives. The Enterprise Policy Group bringing together decision-makers from Member States and the European commission on SME policy, industrial policy or competitiveness and innovation-related actions has touched upon social innovation on several occasions.
A study has also been launched to crowdsource policy insights for new sources of growth and jobs in the digital economy through an online platform.
The development and use of a web-based application, the Toolkit, designed to facilitate partner search
crowdsourcing or Open Functional Platforms are needed, where all actors, including end users, can interact and new ideas can be captured costlessly and more effectively,
APOLLON159) and intend to bring together the Future Internet, the Living Labs and the‘Smart Cities'communities (e g.
an online laboratory combining the informal character of social networks with the methodological rigour of foresights.
Besides the standard tools available in most social networks (e g. blogs, polls, content subscription, update notification, messaging, creation of groups), Futurium's participatory tools offer a number of special features
using all the modern means of social networks and internet and also interactivity which is at the very heart of our preparation of this Strasbourg Event'(Strasbourg,
In January 2014, a new website on the European Company (Societas Europeae SE) was created. Raising awareness on the SE (and the SCE) statute was one of the initiatives announced by the action plan on company law and corporate governance.
The website is available in English, French and German170. The Your Europe portal will also provide a link to the SE website.
As a result, there are also plans to create a similar website for the SCE. 3. 1. 5. 2. Proposal for a European Foundation The February 2012 proposal for a European Foundation Statute aims to make it easier for public
benefit purpose entities to carry out their activities across the EU. These entities pursue objectives, which benefit the public at large
Three initiatives JASPER, JESSICA and JASMINE177 were developed in the 2007-13 programming period by the European commission, the European Investment Bank Group and other financial institutions.
and Management Information systems. The European microcredit market is a young and growing sector and is recognised widely as having considerable potential.
and the EIF becomes a core part of the initiative from the outset 3. 2. 7. Dormant funds Dormant funds are bank accounts where there has been no customer activity for a certain time period.
More information and data collection concerning the use and volume of dormant accounts in each Member State is necessary
and policymakers to operate across Europe. 3. 3. 1. 2. Database of labels and certifications of social enterprises Key Action 6 of the SBI has to be implemented by the European commission after the completion of the‘Mapping of social enterprises'action.
create synergies and attain critical mass. yy It generates, in itself, an innovative and open policymaking process at EU level, calling for ideas on a given social/societal issue in a crowdsourcing mode.
of which three were awarded a prize of EUR 20 000 at an award ceremony held in Brussels on 29 may 2013183.182 Diogo Vasconcelos chaired a Business Panel on Future EU innovation policy in January 2009
The two networks have a broad geographical coverage across the EU and are designed to assess, provide support
The platform does this through a searchable database, which has been used to collect data ranging from organisation listings, news events,
and interviews to articles and an editorial. Moreover, the website features case studies of the most successful social innovations, profiles of leading social innovators,
analyses by thought leaders, and information on the latest related policies. Over the course of two years, the website has emerged as a valuable tool on the dissemination and visibility of social innovation initiatives in Europe,
with a high-ranking position when typing‘social innovation'into search engines. It hosts a community of practitioners with about 5000 registered members
and has welcomed more than 80 000 unique visitors since its creation. Due to the success of this pilot, the Commission is keen to continue the project
The project's core innovations are built around a context-specific repository of carbon reduction strategies.
ii) a cross-platform social media application to provide eco-feedback and engage citizens in games with a purpose;
, are ICT systems leveraging the emerging‘network effect'by combining open online social media distributed knowledge creation and data from real environments(‘Internet of things')in order to create new forms of social innovation.
The CAPS objectives are twofold: reinforcing competition and economic interests (especially at industrial level), and stimulating collaboration among citizens and creating social value (also in relation to sustainability aspects).
The CAPS projects on social innovation are characterised by a focus on participatory internet-based collaboration and the engagement of existing grassroots communities.
Moreover, they exploit peer-behaviour reinforcements and citizen web platforms to target sustainability challenges. Experiments in social innovation are expected to provide collective solutions to pressing needs (including policy needs) through new uses of ICT connectivity by and for smart citizens.
yy demonstrating the innovative combination of network solutions (social networks, sensor networks, knowledge co-creation networks;
National Oceanic and Atmospheric Association and the World bank will provide a rich stream of input data
defining metrics in view of a wider uptake of the social innovation initiatives at social level. yy Increasing trust in collectively-generated statistics (WEB-COSI):
and nonofficial statistics that shape the way information and data is collected and produced. yy Increasing awareness of the potential of the network effect (CAP2020):
Web-COSI Web Communities for Statistics for Social Innovation aims to improve the way people engage with statistics,
Under the mantra‘Statistics for Everyone',Web-COSI will be exploring innovative ways to bring the production, promotion,
access and engagement with statistics to life so that we can enjoy easier access to data
Web-COSI is designed to improve people's engagement with statistics and aims to:**increase trust in collectively generated statistics*encourage the use of both official
production and visualisation of data related to societal progress and wellbeing*facilitate access, uploading and use of data produced by grassroots civil society organisations*promote the use of a broader range of statistics to inform the development of new indicators The project plans to improve citizen access
and use of statistics beyond GDP by:**mapping existing measurement initiatives in Europe and around the world*involving communities to foster the use of locally generated grassroots data (bottom up)* distilling best practice from civil society initiatives supporting the need for official and nonofficial statistics in debating policy issues
*investigating the experiences of social entrepreneurs; highlighting their involvement in measuring wellbeing and progress to steer socially sustainable and innovative initiatives.
yy proposing new promising models of participatory innovation based on open software and open hardware; yy achieving a better understanding of the techno-social issues related to key aspects of the networked society,
yy demonstrating collaborative concepts based on the internet offering solutions to societal and sustainability challenges, making use of commons, knowledge sharing, social exchange,
their workers and other stakeholders to make public commitments on the CSR issues relevant to each sector and jointly monitor progress'.
The CAPS participants share data and collaborate to reach collective sustainability goals on open source platforms (open in terms of software but also hardware,
and by identifying good practices through which societal benefits can be delivered via the internet and other ICT.
The platform will seek to support current activities on a range of CSR themes, such as human rights, environmental footprinting of ICT networks, Safer Internet, Better Internet for Kids
Online Behavioural Advertising, Do Not Track, Internet of things, accessibility and inclusion, etc. Currently, participation in various CSR-related initiatives is limited predominantly to large international companies and organisations.
and act as the core of a knowledge network or cluster serving the local economy and society.
nowadays so called cashbased programming in emergencies has become commonplace: communities empowered to use local markets via vouchers or smart cards.
and an initiative to improve the availability of data on European higher education learning mobility and employment in cooperation with Eurostat.
the‘European Citizens'Panel‘New democratic toolbox for new Institutions'197 tested the participatory methods of organising panels on a large scale, with randomly chosen citizens,
Four national citizens'panels were held in Germany Bulgaria, Hungary and Latvia, as well as a European event bringing citizens, experts and decision-makers into dialogue with each other.
The national panels enabled citizens to discuss the use of participatory democracy methods on a European scale.
195 http://eacea. ec. europa. eu/about/call tenders/2011/call tenders 03 2011 en. php. 196 (As presented in section 6. 3. 2 of the BEPA 2010 Report.
I C i e S 123 Following the national citizens'panels and the civil society fora, a set of European recommendations was drawn up
and then submitted for approval by the citizens who took part in the national panels before being discussed by an international expert panel at an international conference.
Outreach to participants also happens through social media, the Europe Direct Centre, radio announcements, etc. The dialogues centred around the question What kind of Europe do we want?
fuelled in social media. yy The economic crisis in Europe. has done the European union enough to solve the crisis?
There are plans to make this dialogue formula a permanent tool. 198 The central information hub for the series of dialogues is available on the internet http://ec. europa. eu/debate-future-europe
registration and social media) are announced in the language of the Member State, while a live broadcast of the event can be viewed on the website.
P A r T I I M A i N d E V E L O P m E N t S i N e U P O L
this strand could contribute to capacity-building measures to develop a good practice database and (potentially) to support networks of social innovation incubators.
Agents, active and healthy ageing, water issues, urban development, infectious diseases, sustainable-innovation, internet governance, ethics'assessment, human enhancement,
Against the update of structural data, the project will test these hypotheses on the qualitative impacts of the Third Sector in terms of capital building (e g. social networks,
intersectional and gender sensitive approach to the issue of Early School Leaving (ESL) aimed at in depth analyses of existing data
and the collection of new empirical data in order to innovate educational systems at the European, national and regional level. 3. 4. 3. Digital social innovation A large study launched by the Net Innovation unit of DG Connect in May 2013 explores what potential gains can be achieved in Europe
The study analyses social innovation as enabled by the‘network effect'(internet connectivity) as well as by new economic models for co-production and data sharing, the internet of things,
The guidelines, the models and the system will be the result of an orchestrated cross disciplinary effort of European experts based on participatory design approach in diverse and complementary fields (art and design, computer
The initiative is intended to be a meeting place between young application developers/programmers and older persons.
While addressing this core issue the overall objective of EGOV4U (CIP ICT PSP) is to empower intermediaries
although this could be an underestimation because of lack of empirical data. P A r T I I M A i N d E V E L O P m E N t S i N e U P O L
Three Directors-General, 40 senior managers and representatives of 4 key networks (internal communication, external communication, strategic planning and programming, HR), came together around our shared purpose
The Strategic Planning and Programming community of practitioners has worked relentlessly since 2008 to improve the way strategic planning is practiced in the institution.
They use participatory leadership practices as their operating system and have succeeded in formulating solid recommendations for the improvement of one of the institution's core processes,
most of which have been endorsed by the Secretary-general. A n N e X I 137 In 2011, DG Agriculture consulted 230 key stakeholders from across Europe on Monitoring & Evaluation for the Common Agricultural Policy after 2013.
The conference brought together memorial sites/museums and teachers, Holocaust education and Human rights Education practitioners, and others.
E-participation and use of social networks should be linked to citizens'deliberations to broaden the scope of those who can become involved,
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