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which we define as the use of new digital technologies (social media, mobile, analytics or embedded devices) to enable major business improvements (such as enhancing customer experience,
Using social media, mobile and other technologies to change customer relationships, operations and the business model has helped Starbucks re-engage with customers
Figure 1 Beginners Conservatives Fashionistas Digirati Digital Maturity 15%6%14%65%01 Beginner companies probably use email
Internet and various kinds of enterprise software. But they have been slow to adopt, or are skeptical of, more advanced digital technologies like social media and analytics.
Conservative companies deliberately hang back when it comes to new technologies, although their management has a vision
especially through using social media. For example, Jon Bidwell, chief innovation officer at Chubb, a large specialty insurer, told us that social business tools
like social media, mobile, analytics and embedded devices, demand different mindsets and skill sets than previous waves of transformative technology.
embraced social media, etc. all on day one. That said, we used a lot of disjointed, free or low cost offerings.
All company employees are now on an internal social network. Intel has also set up teams based on accounts
It is still difficult to compute ROI on many social media activities (at least to the satisfaction of the executive board) said one survey respondent.
If companies could give their relationship to digital transformation a Facebook status, it would be it's complicated.
32 2 Field of Action I-egovernment, Interoperability, Cyber security, Cloud computing, Open Data, Big data and Social media...
52 2. 4 Social media...56 2. 4. 1 Introduction...56 2. 4. 2 European context...
Field of action 1-egovernment, Interoperability, Cyber security, Cloud computing, Open Data, Big data and Social media increase efficiency
20%by 2020 5. 0%(2012) Regular internet usage overall Among disadvantaged people 75%by 2015 60%by 2015 60%by 2020 45%by 2020 45.0
%(2013) 24.0%(2012) Population that has used never the internet 15%by 2015 30%by 2020 48.0%(2012) Citizens using egovernment Returning completed forms 50%by 2015 25%by 2015 35%by 2020 20%by 2020 5. 0%(2013) 2
& Security increases the trust of web users in electronic services and online transactions in order to boost consumption of ICT services 4. Pillar IV Fast and ultra-fast Internet access targets investments
, Open Data, Big data and Social media 1. 1. Increasing the transparency of public administration acts through computerization of public services II-Interoperability and standards I-A vibrant digital single market
and energy sustainability Fighting poverty and social exclusion Population to buy online Population to buy online cross-border SME's to make online sales Population that has used never the internet Citizens using egovernment Returning completed
Climate change and energy sustainability Education Fighting poverty and social exclusion Covered by broadband Covered by broadband above 30 Mbps Subscriptions to fixed broadband above 100 Mbps Regular internet
disadvantaged people Population that has used never the internet Key cross-border public services, online 4. 2. Improving social inclusion through access to broadband ICT infrastructure IV-Fast and ultra-fast internet access Whereas the strategy was developed by the Ministry for Information Society,
Big data and Social media Define the Informational Perimeter of Public services Ministry for Information Society (responsible) All Ministries offering public services (support) egovernment
using the online services to download official forms for Life Events. Target: 50%by 2020%of citizens/businesses using the online services pertaining to Life Events to send the official forms.
Data Management and Social media#of applications performed based on Governmental Cloud Target: at least 2 per county by 2020#of applications performed based on Big data.
at least 1 per county by 2020#of public initiatives promoted by social media. Target: at least 10 by 2020#of companies supported related to communication by social media.
Target: at least 2 per county by 2020 Re-evaluation of the administrative capacity directly involved in the activity of management of governmental Cloud Ministry for Information Society (responsible) All Ministries offering public services Data centers
which is cheaper and quicker one of the most useful opportunities of social media Ministry for Information Society (responsible) All Ministries offering public services Promoting public debates Ministry for Information Society (responsible) All
as social media is in alignment with the three principles of Open Data: Transparency, Participation and Collaboration Support for use of Big data in public administration Ministry for Information Society (responsible) All Ministries offering public services Elaboration of a legal frame related to the free
Paper document (physical environment) Digital documents Points of access to governmental web Websites located on Internet Ministry for Information Society (responsible) All Ministries offering public services
Page 20 of 170 Social media Operational systems available Definition of the analysis process for the data sets collected.
and relevant infrastructure in schools Ministry of Education (responsible) Ministry for Information Society (support) ICT in Education%individuals using the internet regularly.
75%by 2020%individuals from the category of those disfavored using the internet. Target: 50%by 2020%of pupils trained with TIC skill.
75%by 2020%education facilities using OER, Web 2. 0 in education. Target: 75%by 2020%LLL resource e-learning systems Target:
and archiving the educational content Ministry for Information Society (responsible) Ministry of Education (support) Include Web 2. 0 platforms in the learning processes Ministry for Information Society (responsible) Ministry of Education (support) Stimulate students
and Internet usage at the regional level Promoting the system of learning together Involvement of HR services within companies and public organizations:
and Internet usage at the regional level Promoting the system of learning together Involvement of HR services within companies and public organizations:
Ministry of Labor (responsible) Ministry for Information Society (support) einclusion%individuals using the internet regularly.
75%by 2020%individuals from the category of those disfavored using the internet. Target: 50%by 2020%of individuals who have used never the internet.
Target: To be defined based on Appendix 5 Methodology%of pupils trained with TIC skill. Target: 75%by 2020%education facilities using OER, Web 2. 0 in education.
Target: 75%by 2020#of application developed using Big data databases Target: To be defined based on Appendix 5 Methodology Field of action 3 ecommerce,
25%by 2020%individuals who use the internet to order goods and services from other countries members of the UE.
10%by 2020%individuals who use the internet to order goods and services. Target: 30%by 2020#of competency centers developed on a regional level.
To be defined based on Appendix 5 Methodology#of broadband internet connections Target: To be defined based on Appendix 5 Methodology#of fixed telephony lines Target:
To be defined based on Appendix 5 Methodology#of households with access to internet broadband (at least 30mbps) Target:
Operational Program Need for Investment (EURO)% egovernment and Interoperability 247,487, 375 EUR 6, 2%Cloud computing and Social media 70,187, 239 EUR 1, 8%Page
Operational Program Competitiveness Human Capital Administration CEF EAFRD egovernment and Interoperability X X x Cloud computing and Social media X X x ICT In Education
BIG DATA AND SOCIAL MEDIA 2. 1 EGOVERNMENT AND INTEROPERABILITY 2. 1. 1 Introduction Preamble The combination of the use of advanced ICT, especially the Internet,
it is important not to limit the scope of this initiative to a restrictive definition of delivering transactional public services over the Internet,
telecom infrastructure (calculated depending on%of internet users,%of subscribers of fixed telephony,%subscribers of mobile telephony, %internet subscribers in fixed line and%broadband subscribers) the index of human capital (generated depending on the education level noticed on adults and%of school enrolments).
Sursa: EGOVERNMENT Survey 2014, United nations Page 37 of 170 Current status: In Europe, the average usage of egovernment in European union countries taken together is around 40%of EU population In Romania,
This feedback could be through the system itself or through links with social media where appropriate.
All public bodies will adhere to this Line Action Portal (Operational) Implementation of the web portals goes through stages;
Low%of Citizens are using web portals to submit forms and a smaller number of%of enterprises are interacting online with public authorities Romania's e-governance portal being average among its peers has areas for improvement toward providing digital governance experience in the below areas:
o Site completeness o Maturity of Integrated Web Services o One Stop Portal Approach o Multi lingual site o Forms/Process
the current egovernment portal structures the access to these sites Romania has a separate payment portal
handled, processed and stored by computer networks..Cyber security Definition Cyber security is defined as"the state of normality that results after provisioning proactive
European commission Strategy http://ec. europa. eu/digital-agenda/en/news/eu-cybersecurity-plan-protect-open-internet-and-online-freedom-and-opportunity-cybersecurity In its Pillar III
handled, processed and stored by computer networks. A positive development in the field of cyber security is the setting up of CERT-RO (http://www. cert-ro. eu),
how to use"social media, "how to work Page 48 of 170 outside the office, send and receive emails,
use fax machines and all types of data structures is one of the high priorities of the national structures with responsibilities in the field.
45%of the Romanian users use the Internet at least once a week 52%of the Romanian users are at least fairly confident in buying online
Operative Council for Cyber security (COSC) Development of educational programs (Enabler) Educational programs in the forms of compulsory education on the safe use of the Internet and computing equipment Responsible:
of web portals used in the interaction with citizens, and of related complex services used by such institutions as support services.
departments can consolidate data centers and move to one email system, and even across different departments services like payroll applications, can be shared Improved services for citizens by reducing the time by
Page 56 of 170 2. 4 SOCIAL MEDIA 2. 4. 1 Introduction Preamble We have seen how the social media environment has evolved over the past years from a communication channel between citizens to a business marketing tool.
Social media, together with the wider internet have become useful business tools in other countries, currently helping governments to be part of the conversation.
Social media Definition Social media are defined as specific Web 2. 0 communication tools which enables people to interact,
dedicated websites where the user can read about different topics, give feedback by voting or commenting on the articles.
Social networks: platforms that allow the user to connect and interact with other people, based on mutual interests and experiences,
Blogs/Forums: platforms that are owned by people, communities or businesses of any kind which deliver general or personalized content.
The difference between them and a website is that blogs & forums are generally build on free platforms
websites that allow the user to publish, recommend and comment any kind of content. Bu using the bookmark function,
and bookmark sites and information of interest that can be accessed from anywhere and also, they can be shared with other users.
websites where the user is given the possibility to create, upload, publish, share and receive feedback on photo and video content.
Social media are one of the most famous and used instruments for creating online communities, based on shared values and interests.
at the beginning of 2014 we know that there are 293 million social media users, of which 193 million accessing social media through mobile devices4.
Otherwise said, 40%of the total European population is represented by active social network users. 4 Global Web Index, Q2,
2014 (https://www. globalwebindex. net/)via wearesocial. net Page 57 of 170 A recent study conducted by TNS Digital Life states that 42%use social media at least once a week,
while 27%use social media every day, or almost every day. These percentages give us an idea of how many people one could reach using social media.
There are notable differences in the geographical use of social networking and social media technologies amongst EU Member States;
the biggest users of social media are UK, Germany, France, Italy and Spain. However, there is also a generational split as younger people use the Internet less outside social networking sites in all Member States,
while older people who use social networking sites are practically Page 58 of 170 the same as the percentage of Internet users.
The generational split has two main components: 15-39 and over 40. These differences have a major impact on the effective deployment and uptake of social networking and social media by business and public sector organizations.
Romania's intention is to use their good example and drive innovation further in our country,
by tailoring and implementing the good practices used so far, in this field of action. Through this field of action, Romania needs to pursue a revaluing of the current communication process of public entities in Romania, by modernizing communication channels.
The context of this approach is favorable in Romania, as recent statistics (published by Quintly. com),
https://www. quintly. com/blog/2013/02/facebook-country-stats-february-2013-top-10-countries-lose-users/Page 59 of 170 2. 4
. 3 National context Social media Approach in Romania According to Global Web Index via wearesocial. org, in February,
2014 there were 7 mil. social media users across Romania. Based on a study published by Eurostat in December 2012,73%of Romanians are using the internet to read newspapers online.
Posting messages on social media occupies with 48%the second place in the classification of the motivation for using the internet,
followed by searching for tourist services, creation of a website and internet banking, the last reason being claimed only by 8%of users.
However, the most common activities in online environment remain the sending/receiving emails and searching for information about goods and services.
Public institutions in Romania (Ministries, Municipalities) need to involve the citizen, as their primary customer, in their work, their decisions, research and implementation.
Social media and e-petitions are able to increase citizen involvement into the government decisions (acts.
Currently, the Romanian public institutions have low social media representation. Most of those institutions have developed a one way type of communication, reporting information,
but not giving the possibility of real time comments and feedback. 2. 4. 4 Strategic Lines of Development Strategic Lines of Development for Social media in Romania Strategic Lines of Development Lines of Actions
which is cheaper and quicker one of the most useful opportunities of social media (Operational) ) Structure:
Single web portal with access to all public institutions websites and public services. Public institutions websites with real time feedback option implemented.
Communication: Smart use of social media channels: define the user profile, engage and empower him in conversations.
Use of reverse communication mechanisms: proactive notifications and keeping the citizen in the loop Indicators:
Number of people connected to public institutions through social media channels. Number of public initiatives Page 60 of 170 promoted through social media.
Number of ideas, projects validated through relevant conversations facilitated through social media. Responsible: Ministry for Information Society.
All public bodies will adhere to this Line of Action Support of use of Social media for promoting governmental initiatives Promoting public debates (Operational) Making data available for the citizens
and increase their involvement to participate in public debates for the impact programs. The citizen may have needs that public institutions can't respond,
or relevant conversations facilitated through social media Responsible: Ministry for Information Society. All public bodies will adhere to this Line of Action Support, sponsorship and empowerment of the citizen for social media communication Support for Open Government Partnership initiative,
as social media is in alignment with the three principles of Open Data: Transparency, Participation and Collaboration (Enabler) Support for use of Big data in public administration (Operational) Indicators:
Number of public initiatives promoted through social media Number of ideas, projects validated through relevant conversations facilitated through social media.
Responsible: Ministry for Information Society. All public bodies will adhere to this Line of Action To embed social media as a mainstream channel used routinely to engage with citizens,
business and internally within the government will help the Government and public institutions to: Enable the citizens as business partners in creating a better society by:
o communicating with the citizens in the places they already are, using the channels that they already use o generating relevant conversations,
consulting and engaging them in the decision-making process o becoming more transparent and accountable Page 61 of 170 Promoting the information initiatives of SME's related to the potential of social media for business development and promotion by:
Paper document (physical environment) Digital documents Points of access to governmental web Websites located on Internet Social media Operational systems available The information provided by Big data systems does not include personal information
Paper document (physical environment) Digital documents Points of access to governmental web Websites located on Internet Social media Operational systems available (Operational) Definition of the analysis process for the data
computers, the Internet, broadcasting technologies and telephony. The benefits are translated into improvement in efficiency and effectiveness of education at all levels
and in both formal and non-formal settings. 3. 1. 2 European context An advanced digital society requires that most citizens can regularly access the Internet and benefit from the opportunities if offers.
and 60%of people in disadvantaged groups using the Internet on a regular basis, and of reducing the percentage of population that has used never it to below 15%.
and the Internet in the learning process is the pupil access to these technologies. Besides the horizontal measures of improvement in the number of broadband connections, development of digital infrastructure and increase of digital inclusion, the best practices show as appropriate the direct intervention in education, an acceleration factor of digitalization
1. Education by curricular activity based on ICT This kind of education relies mainly on OER resources and Web 2. 0 on learning and evaluation based on projects and e-Portfolio of results of the pupil
and Web 2. 0) in the learning process and in the Life Long Learning process LLL OER implementation efforts imply, in terms of ICT:
Ministry of Education with support from Ministry for Information Society Include Web 2. 0 platforms in the learning processes (Enabler) For a more flexible learning process,
a key objective of the European union is the implementation of ICT technologies type Web 2. 0 across all member countries.
Web 2. 0 platforms are used currently for professional development as well as for enhancing training within the classroom.
By using Web 2. 0 tools pupils and students can prepare both complex inter/trans-disciplinary curriculum projects
Social media sites can be used for documentation on innovative concepts such as"classrooms in the mirror"or distribution of the latest Page 72 of 170 Web 2. 0 applications for schools.
Interactive visual materials and additional sources of information provided by the Internet will increase student engagement.
which are listed below regular telephone lines, Internet, Intranet and satellites. Telemedicine is used by the suppliers in a more and more increased number of medical specialties
including-but not limited to the following listing-regular phone lines, Internet, Intranet and satellites. Telemedicine is used by providers in an increasing number of specialties including dermatology, oncology, radiology, surgery, cardiology and psychiatry.
and upload them on the Internet. This investment has led to an unprecedented period of technical research and development in the European cultural heritage sector,
With more than 80 000 visually impaired people living in Romania, the Iasi County Public library approached the Biblionet Romania programme (including voice recognition software and other specialized Internet functions and capabilities
such as email, search engines, online music, chat, and radio broadcasts. with the goal of becoming a specially designated public library branch providing visually impaired persons with access to technology to help them reach their personal and professional goals.
Public libraries Break down Barriers to einclusion Just 19%of disadvantaged people in Romania are regular Internet users
including email, browsing the Internet, online banking and commerce, and social media. National Indicators pertaining to ICT in Culture In order to estimate the necessary ICT investment in culture,
one considered the estimations published on European union level concerning the digitalization of digital content. With respect to the situation and targets undertaken by Romania
educating the youth the segment of population most active on internet, and with very low preoccupation for traditional occupations and increasing their interest in traditional practices.
There is a clear need for adequate ICT infrastructure, easy and affordable Internet usage, generalized ability and easier access to useful information.
Ability to access ICT networks does not involve people capacities to use the Internet and ICT equipment or tools.
%whereas that of rural environment was of 7. 4%12 9http://web. worldbank. org/WBSITE/EXTERNAL/PROJECTS/0,,contentmdk:
http://www. worldvision. ro/downloads/allgemein/Raport bunastarea copilului din mediul rural. pdf Page 85 of 170 In what concerns individuals with disabilities in Romania,
Although the tendency of increase of the number of individuals using internet to search for information
and Internet usage at the regional level (Strategic) Promoting the system of learning together (Operational) Involvement of HR services within companies and public organizations:
searching for information, communicating by means of the social networks, etc..The electronic commerce continues to increase significantly, even in the context of the actual economic crisis.
In 2013,30%of people living in Europe use ecommerce service. ecommerce Definition ecommerce (Electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World wide web.
electronic funds transfer, supply chain management, internet marketing, social media, electronic data interchange. For online retail selling, the term e-tailing is used sometimes. 4. 1. 2 European context Online Internet penetration
and purchasing still differ in the various parts of Europe, according to the maturity of the market, the level of trust, the availability of offers, the penetration of reliable payment options, reliable and affordable delivery, Internet-usage and penetration,
and consequently, the number of e-shoppers. European B2c ecommerce is developing extremely well. In 2010 Europe overtook the USA, the biggest market in the world until then.
%ecommerce Europe estimates the share of the European Internet economy at 3. 5, %a percentage that is set to double by 2016 and to triple by 2020.
1. Insufficient regulatory framework established with respect to the offer of online services, regulatory and cross-border. 2. Lack of information of the online services operators and lack of protection of the internet users. 3. Non
purchasing an item over the internet should be a flexible process, facilitated through e-commerce. 4. Too numerous abuses and litigations
Approximately 35%of internet users avoid using online commerce channels due to this factor. Also, the financial costs related to the micro-payments are considered to be excessive by the SME's
only 8%of population aged between 16-74 years has used the internet in 2012 for the acquisition of goods and services for personal use in Romania.
when only 1%of the population used the internet for the performance of online shopping,
14%of population aged between 16-74 years used the internet for online shopping in 2011,
Ministry for Information Society An important barrier for the development of the e-commerce is represented by the absence of information of the online service operators and internet.
and access offering to 15 Eurostat-Individuals making purchases over the internet, 2013; Eurostat-Individuals purchasing over the internet by regions, 2012 Page 90 of 170 platforms such as Enterprise Network Europe,
and the internet users may be protected through access to Consumer Protection Cooperation network systems (by assuring the protection of personal data,
by promoting the specialized web sites for the comparison of the products provided online and by the development of Trustmarks).
recognizing the increasing use of mobile and Wireless internet. Fourthly, the Commission adopts initiatives to ensure that in the European union ther are available sufficient funds for development in areas that are underserved.
and (ii) subscription of internet connection above 100 Mbps for 50%or more of European households.
Indicator Status Mobile Internet access 7. 1 M active connections (2012) Broadband internet connections 10. 6m connections (2012) Number of fixed telephony lines 4
ANCOM Market of services of electronic communications, 2012 Broadband services penetration in Romania According to ANCOM's biannual reports, the demand for broadband Internet services recorded a genuine boom starting from 2006
%Romania also provides a broadband Internet coverage for 90%of total population, and 78%coverage for rural area.
in view of favoring the identification of future sites for networks and elements of the electronic communications networks.
the percentage of population aged between 16-74 years who used the internet in 2013 to purchase personal goods
when only 1%of population was using the internet for purchases, followed by a fluctuating evolution during the following years.
In capital, the percentage of those aged between 16-74 years and who used the internet for shopping in 2011 was of 14,
Broadband connections and infrastructure of digital services in Romania During the period 30.06.2010 30.06.2012 Romania registered a constant increase of the overall number of broadband internet connections on fixed points.
the overall number of broadband internet connections on fixed points increased to 3, 42 million. Digital Agenda Scoreboard 2014 upon Romania is showing for the year 2013 a 90%fixed broadband coverage of total population and a 78%rural fixed broadband coverage.
Romania Urban Rural Population 55,1%44,9%Fixed internet access on household level 54,0%16,00%Broadband indicators 20 Eurostat-Individuals making purchases over the internet, 2013;
Eurostat-Individuals purchasing over the internet by regions, 2012 Page 106 of 170 Penetration rate on every 100 inhabitants 26,1%8, 8%Broadband internet connections on fixed
ANCOM Market of services of electronic communications, 2012 Digital Inclusion and Access In 2013,45%of the population was using the Internet regularly (at least once a week), significantly below the EU average of 72%.
%Internet users on a daily basis has reached in 2013 a 32%score. Furthermore, a huge 42%of the population has used still never the Internet,
more than double the rate for the EU average of 20%.%With regard to disadvantaged people, the rate was 24%,30%points below the EU average of 54%.
%Between June, 2010 June, 2012 Romania registered a constant increase of the overall number of broadband internet connections on fixed points.
the overall number of broadband internet connections on fixed points increased to 3, 42 million. In what concerns the broadband cover per environments of residence, in June 2012 it was registered a penetration rate on 100 inhabitants in urban environment of 26,12%,by only 1, 19%more than in the same period of the year 2011.
In what concerns the report between the households with access to internet and those with access to broadband connection it may be noticed in Romania a reduction of the gap in the years.
Whereas in 2006 out of 14%households with access to internet only 5%had broadband connection
Page 107 of 170 Access to Internet in Romania 2009 2010 2011 2012 2013 Inhabitants with access to internet(%)38%42%47%54%58%Access
to internet from home(%)28%31%36%N/A 46%Access to internet from workplace(%)10%11%12%N/A 14%Access to internet from institutions of education(%)6
%6%7%N/A 7%Access to internet from other places(%)3%2%3%N/A 3%Source:
Eurostat, 201321 Socio-demographic profile of internet users in Romania In 2013, just over half of the Romanian households (52.9%)have Internet access at home, the majority (73.2%)located in the urban area.
In 2013, the Internet connection was most widespread among households located in the region Bucharest-Ilfov (72.5%of households had followed Internet access at home
%)The lowest share of households with Internet connection is in the North East (45.7%)and South Muntenia (47.2%)The main segments of Internet users opposite to their occupational status are skilled those of/unskilled workers (20%
whereas the Internet users using mobile connections come significantly as well from the category of contractors, free-lancers,
managers or administrators (13%)Most of internet users come, without significant differences between those using fixed or mobile connections,
but it is still at insufficient quotas and fixed high-speed Internet remains still a privilege of big cities.
%Public services of egovernment In 2013,5%of citizens in Romania made use of the internet for egovernment services.
On the level of enterprises, 63%of Romanian enterprises are using the Internet up to the 3rd degree of sophistication transactional egovernment services for interaction with public authorities
Eurostat survey, 2012 & 2013 Page 121 of 170 Household coverage with access to internet(%)Country 2009 2010 2011 2012 UE-27 66 70
and of unitary management systems of data centres for the decrease of administrative expenses and for increasing the effectiveness level of public administration Use of the social media for communication improvement both within governmental institutions as well as for support of activities
Page 125 of 170 SWOT FOR ICT IN EDUCATION Strengths Weaknesses Increase in the internet use within the rural environment The computerisation of the pre-academic system,
development and culture The development of the infrastructure for internet access in Romania The utilisation of the OER and Web 2. 0 technologies for educational purposes, providing flexibility to the educational process The intensification of the transnational collaboration
Page 126 of 170 Development of flexible OER and WEB 2. 0 technologies and their utilisation for educational purposes Promotion of development of digital competencies at European union level among all the
and to support the homogenous internet utilisation among all groups of inhabitants and among all the regions of the country The opportunities
and promotion of the OER and Web 2. 0 instruments'usage for continuous training among adult persons LLL Life Long Learning Detailed conclusions are described in the second field of action.
and of the internet users Support for development and implementation of online payment and delivery systems in order to achieve flexibility
However, the low purchasing power, the demographic structure of the population as well as the low e-literacy of the older population result in low penetration of Internet connections even in grey and/or black areas;
for the Software and Electronics industry National Association for Internet service providers Association of Producers and Distributors of ITC Equipments Romanian Association for Telecom Operators Association for Technology and Internet EOS Foundation Romania
of European Funds-National Strategy on Digital Agenda for Romania-Cloud computing in public sector-Fast access internet broadband-Presenting the socioeconomic study for the Digital Agenda Romania-Debate
to fixed broadband above 100 Mbps SMES to make online sales Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage overall Population that has used never the internet
sales Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage overall Population that has used never the internet Citizens using egovernment Returning completed forms
%of citizens/businesses using the online services pertaining to Life Events to obtain information. direct indirect indirect direct indirect direct direct direct indirect direct direct%of citizens/businesses using the online services to download official forms for Life Events indirect
Subscriptions to fixed broadband above 100 Mbps SMES to make online sales Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage overall Population
that has used never the internet Citizens using egovernment Returning completed forms%of staff costs related to IT services (from an overall budget for each entity) direct direct direct indirect indirect indirect indirect indirect indirect
indirect direct direct#of applications performed based on Big data. direct direct direct indirect indirect indirect indirect indirect indirect direct direct#of public initiatives promoted by social media. direct indirect indirect direct indirect direct direct direct indirect indirect
indirect#of companies supported related to communication by social media. direct indirect indirect direct direct direct indirect indirect indirect indirect indirect Page 167 of 170 Name of targets Covered by broadband Covered
to fixed broadband above 100 Mbps SMES to make online sales Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage overall Population that has used never the internet
indirect indirect#of applications developed using Big data databases direct direct direct direct indirect indirect indirect indirect indirect indirect indirect%individuals using the internet regularly. direct direct direct direct direct direct direct direct indirect indirect
indirect%individuals from the category of those disfavored using the internet. direct indirect indirect indirect indirect indirect direct indirect direct direct indirect%of pupils trained with TIC skill. indirect direct direct direct direct direct direct direct indirect direct direct%education facilities using OER,
Web 2. 0 in education direct direct direct direct direct direct direct direct indirect direct indirect%LLL resource e-learning systems direct direct direct indirect indirect indirect direct direct indirect direct indirect
30 Mbps Subscriptions to fixed broadband above 100 Mbps SMES to make online sales Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage
overall Population that has used never the internet Citizens using egovernment Returning completed forms#of localities
uploaded in Europeana direct indirect indirect direct indirect direct direct direct indirect indirect indirect%individuals using the internet regularly direct direct direct direct indirect indirect direct direct indirect indirect indirect%individuals from the category of those disfavored using the internet
. direct indirect indirect direct indirect direct direct direct indirect direct direct%of individuals who have used never the internet direct indirect indirect direct indirect direct indirect direct direct direct direct Page 169 of 170 Name of targets Covered by broadband
above 30 Mbps Subscriptions to fixed broadband above 100 Mbps SMES to make online sales Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage
overall Population that has used never the internet Citizens using egovernment Returning completed forms%of pupils trained with TIC skill. indirect indirect indirect direct direct direct indirect indirect indirect direct direct
Web 2. 0 in education. direct direct direct direct direct direct direct direct indirect direct indirect#of application developed using Big data databases indirect indirect direct direct direct indirect indirect indirect indirect indirect
indirect%SMES which receives orders online direct direct indirect direct indirect direct direct direct indirect indirect indirect%individuals who use the internet to order goods and services from other
direct direct indirect direct direct direct direct direct indirect indirect indirect%individuals who use the internet to order goods
Population to buy online cross-border Population to buy online Among disadvantaged people Regular internet usage overall Population that has used never the internet Citizens using egovernment Returning completed forms%of individuals
direct direct direct direct direct direct direct direct direct direct direct#of broadband internet connections direct direct direct direct direct direct direct direct direct direct direct#of fixed telephony lines indirect indirect indirect indirect indirect indirect direct indirect indirect indirect
direct direct direct direct direct direct indirect indirect Investments in infrastructure direct direct direct direct direct direct direct direct direct direct direct#of households with access to internet broadband (at least 30mbps) indirect direct direct direct direct direct direct direct direct direct direct
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