Puesta en marcha de la web RIS3 en el Portal de la Consejería de Educación, Cultura y Deportes.
elaboraci web Reuni Transferencia de Tecnolog para presentar los trabajos realizados en la RIS3 hasta la fecha.
-Distribución porcentual del ancho de banda en centros con conexión a Internet en el curso 2010-2011 Infraestructuras de transporte En
y públicos con conexión a Internet según determinantes de la vertebración territorial para se detalla:
Montero Francisco José Ríos Defez Grupo In-Nova Samuel Álvarez González IDN Servicios Integrales S l Antonio Jesús Ochoa Bleda ESCUDO WEB
Del mismo modo, a través de la Web Institucional, el Gobierno regional ciudadana, habilitando para ello cuestionarios de opinión y participación.
de las TIC posicionamiento de Castilla-La Mancha en Internet con apoyo a la promoción turística y cultural.
-Página web-Jornadas-Cursos y seminarios. Medida 1. 3: Normativa de reformulación del A través de esta estrategia de especialización, la Comisión regional de Ciencia y Tecnología promoverá la adopción
-Que los ciudadanos de la región tengan disponibles el 100 y de sus documentos para descargar en la web.
de penetración de Internet en avanzando, junto con el resto de AAPP, en temas como la interoperabilidad, 100%de trámites
a) Promover los alojamientos rurales conectados, para la informatización de la gestión, mejora de la web y marketing online. b) Creación
-Página Web-Seminario de Presentación-Identidad Corporativa-Jornadas Anuales RIS3 CLM-Creación de un Boletín informativo-Realización de un catálogo
CEI3 M 1. 4 Colaboración público-M 1. 5 privada EUROCOPTER M 1. 6 WEB PÚBLICA CTI-EMPRENDE M 1. 7 Normativa de reformulación
, una n aplicación de del INE y RIS3 CASTILLA-LA MANCHA Denominación indicador%trámites y gestiones disponibles en Internet Unidad
Internet Unidad Porcentaje Recogida de datos Mesa de Seguimiento de la RIS3 de CLM solicitará la información al Cálculo Se
registrará Administración Pública de Castilla realizar íntegramente por Internet Frecuencia de registro Cada año la Mesa de Seguimiento de la
y pyme) Programa de alojamientos rurales conectados, para la informatización de la gestión, mejora de la web marketing online Creación de
Internet 63%73%%hogares con conexión a banda ancha fija sobre total hogares Indicadores de resultado Valor base Objetivo 2018 Indicadores
Actividades de Comunicación y Publicidad 2020 1 Página Web de la RIS3 2 Comunicación en medios de comunicación 3 Seminario
Publicidad-RIS3 Castilla-La Mancha 2014 CLM oambiente Investigación reforzar la iarios 2014-RIS3 CASTILLA-LA MANCHA 5. Página Web
El sitio web del programa se actualizará regu los actores del sistema de I+D+i y referidos a las actividades innovadoras que
Es deseable que las páginas web de todos aquellos actores Castilla-La Mancha prevean enlaces directos a este sitio. 6. Comunicación en
región (conferencias de prensa y difusión de la información (radio, TV, prensa escrita, páginas web, etc.
encuentros entre promotores de proyectos, conferencias de prensa etc. 144 Castilla-La Mancha Se ha incorporado en la Web institucional del
que incluirá aspectos de información y comunicación cuatrimestral, de la RIS3 de Castilla podrá descargar en la página web, o
web concesión así como el procedimiento de otorgamiento Castilla-La Mancha Castilla-La regionales, drá web.
y la evaluación se determinan los siguientes ind ACTUACIONES Página WEB RIS3 CLM Difusión en los medios de comunicación Jornada
IMPACTO N de visitas Grado de utilización y accesibilidad sitio WEB N de ruedas de prensa y notas de prensa n
RIS3 CASTILLA-LA MANCHA 6. Cuadro resumen plan de comunicación Destina tarios Actuaciones Objetivos Estratégicos Beneficiarios directos público en general Página WEB
Cultura y Deportes N de eventos realizados Indicadores de Impacto Grado de utilización y accesibilidad sitio WEB n de ciudadanos que
The NRC on Human Evolution (CENIEH), linked to the Atapuerca archaeological site, and the Centre for Ultrashort Ultraintense Pulsed Lasers (CLPU) in Salamanca.
the percentage accessing the Internet has improved in 2013 and is now above the national average for the first time.
an effort made closer in the last two years. 80.8%of total online services can be carried out completely via the Internet.
93%of companies with Internet connection interacted with the Regional Government in 2012 (which has been above the national average for the last three years).
social networks, mobility, and geolocation services; telecommuting; cloud computing, and new pay-peruse models, Open Data; new models for collaboration with other companies.
High percentage of the population that shows a lack of interest in ICT among people who do not use the Internet.
such as mobile applications and technology, cyber security, Big data, Internet of the Future, Cloud computing, all of which are crosscutting technologies for any economic activity
social networks, mobility and geolocation; telework; Cloud computing, pay--peruse models; Open Data, demand for contents, more usable technologies closer to citizens, etc.
'‘new global protest movements'and in developing practices around social media. It is also being brought to bear in recognised policy domains,
brokering services and trading sites aimed at SMES (Gann and Dodgson (2007: 12). Notions such as user innovation (Von Hippel, 2005) and‘user-led innovation'highlight the source from
Co-creation has been boosted as a result of the growth of social media (OECD, 2007. There is now an extensive and growing literature on the impact that internet and social media tools (such Facebook, Twitter and Instagram,
often supported by mobile technologies) are having on patterns of business and social interaction. Radical claims are being made for social media technologies
and the empowering effect they are having in elevating the role of the consumer in the innovation process, both with firms and with each other in terms of new peer-to-peer relationships.
Google, for example, tested Gmail, Google Circles and Google+in this way. Summarizing a decade of innovation research around the impact of digital technologies,
and local government levels in adopting social media tools (GOSS Interactive, 2013). The main objectives of investment were improving web site presence and greater and richer interaction with customers.
and by the perceived‘read-write'characteristics associated with Web 2. 0 and social media (Chadwick, 2009).
A number of initiatives are emerging at local government level12 in Europe in terms of interactive webs, wikis,
are prepared increasingly to experiment with social network technologies-from simple systems like Skype to other more sophisticated tele-presence systems
Pioneering private sector firms like Google and Dyson demonstrate an enlightened sense of self-interest when they give talented employees
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Edward Elgar Castells, M. 2001) The Internet Galaxy. Oxford: Oxford university Press Smart Specialisation for Regional Innovation:
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research in the European union Approaches, findings and future directions policy review Chadwick, A. and Howard, P. N. 2009) New directions in internet politics research, in Chadwick, A. and Howard
, P. N. 2009 (eds) The Routledge Handbook of Internet Politics. Abingdon, Oxon: Routledge Charles, D.,Gross, F. and Batchler, J. 2012) Smart Specialisation and Cohesion Policy A strategy for all regions?
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) Public sector digital engagement and social media. Plymouth, UK: GOSS. Retrieved from: http://www. gossinteractive. com. Haddock, S v. 2013) Introduction:
http://www. innovationfutures. org/sites/default/files/INFU%20final%20report%20march%202012 0. pdf Lévesque, B. 2013) Social innovation in governance and public
http://www. nesta. org. uk/sites/default/files/making innovative places. pdf Last accessed 3. 11.13 Smart Specialisation for Regional Innovation:
http://www. nesta. org. uk/sites/default/files/connect collaborate innovate. pdf Last accessed 3. 11.13 NESTA (2008:
New approaches to transforming public services http://www. nesta. org. uk/sites/default/files/social innovation policy brief cover. pdf Noya A. ed.)(2009) The Changing Boundaries of Social Enterprises.
OECD (2007) Participative Web and User Created Content: Web 2. 0, Wikis and Social networking. Paris:
OECD. Available for download at: http://www. oecd. org/fr/sti/ieconomie/participativewebandusercreatedcontentweb20wikisandsocialnetworking. htm OECD (2008b)‘ Shaping Policies for the Future of the internet economy'.
'Prepared for the OECD Ministerial Meeting on the Future of the Internet Economy, Seoul, Korea, 17-18 june 2008.
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. R. A.,Dhondt, S.,Korver, Ton. 2011) Workplace Innovation, Social Innovation, and Social Quality International Journal of Social Quality, 1, 2, 31-49 (19) Oosterlynck, S. 2013)‘ Introduction:
how social media changes the way we live and do business, Hoboken, NJ: John Wiley and Sons RESINDEX (2013) A regional index to measure social innovation.
Incases wherethisinformationwasnotavailablefromcurrentcompanies'websites, orifthecompanies'websiteswerenolongeractive, the Internetarchive'swaybackmachinewasusedtovisitthepast websites (Yadavetal. 2007). ) Dataon firms'inventiveportfolios wascollectedusingpatstat.
<http://www. wipo. int/export/sites/www/freepublications/en/licen sing/903/wipo pub 903. pdf>.Wooldridge, J. M.,2002.
download or print OECD content for your own use, and you can include excerpts from OECD publications, databases and multimedia products in your own documents, presentations, blogs,
websites and teaching materials, provided that suitable acknowledgment of OECD as source and copyright owner is given.
All requests for public or commercial use and translation rights should be submitted to rights@oecd. org. Requests for permission to photocopy portions of this material for public
To download the matching Excel spreadsheet, just type the link into your Internet browser, starting with the http://dx. doi. org prefix.
and your PC is connected to the Internet, simply click on the link. You'll find Statlinks appearing in more OECD books.
significantly enhance their web facilities, and engage in e-business capabilities to help reduce their costs
In order to create national coherence and synergies between the centres, a common webpage, telephone number, user evaluation system, intranet, competencies development programme,
next-generation localisation and sensor webs. ii) Technology Transfer Offices (TTOS) A fund of EUR 30 million has been made available to improve the knowledge flow between higher education and the enterprise sector.
but instead requires a web of relationships among firms, research organisations and governments. Knowledge flows are the quintessence of an innovation system,
thereby underscoring the importance of social networks. Adragna and Lusardi (2008), on the other hand, single out gender and age as the key determinants of entrepreneurship;
Knowledge spillovers decay with distance Unlike information that can be exchanged easily through the Internet, the knowledge that drives long-term growth is technical, detailed and context-specific (Auerswald, 2007).
Examples include transitions from telephone handset production to mobile Internet system design or from vehicle production to GPS, road sensing and safety equipment (OECD, 2007b.
Tolerance and access to social networks appear to be key factors in attracting skilled, entrepreneurial and career-minded people.
Green Specific skills to modify products, services or operations due to climate change adjustments, requirements or regulations (e g. water purification and site remediation planning/engineering in mining, solar panels
The website of the project (www. ccss. jhu. edu/index. php? section=content&view=9&sub=10 accessed on 28 october 2009) reports that:
p. 1). Social networks based on Information and Communication Technologies (ICT) are also gaining importance both as social innovation in themselves and as producers of social change (De Biase, 2009),
five-year IDA pilot project with 13 competitively selected community partner sites operating 14 programmes in a mix of urban and rural locations across the country.
www. iledefrance. fr. 5. SOCIAL ENTREPRENEURSHIP AND SOCIAL INNOVATION SMES, E 202 NTREPRENEURSHIP AND INNOVATION OECD 2010 The following provides an outstanding example of how social media
and social networks can contribute to connect people and good causes. In this case a web based platform has opened up the boundaries of donation mechanisms to support among others also social enterprises and socially innovative initiatives.
Box 5. 10. Social Impact Bonds (United kingdom) Social Finance was created from the Commission on Unclaimed Assets,
www. socialfinance. org. uk/downloads/SIB REPORT WEB. pdf. Box 5. 11. ammado: A global platform harnessing social media for social goods ammado is a global platform
which connects nonprofit organisations, sociallyresponsible companies and engaged individuals in a unique environment of shared interests.
and power of Web 2. 0. It was founded as a mission-based, for-profit enterprise, in Dublin in 2005 by a serial entrepreneur, Peter Conlon,
and challenges in harnessing social media for social good. After four years of building the ammado platform the site was launched in June 2008
and is currently available in 12 languages (Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, traditional and simplified Chinese) connecting individuals from 130 countries
A global platform harnessing social media for social goods (cont. nonprofits to promote their cause (s)
The integration of company profiles, vast and various web tools and a secure donation interface called the Giving Circle make ammado a one-stop shop. ammado facilitates charitable contributions from everyone, worldwide,
A wave of response from Italians and others around the world wanting to send immediate relief was being thwarted by a series of difficulties on the IRC site,
from language (many 2nd 3rd generation Italians do not have command enough of the language to navigate an Italian-language site) to payment methods accepted (to date,
many Italian npo sites require a bank transfer or Italian credit card, limiting international donations. As a stopgap, The irish Red cross and American Red cross accepted donations through ammado and spread the word about their initiative.
In addition to online donation capabilities, ammado offers giving vouchers and interactivity with other social networks like Facebook and Twitter.
Nonprofits can add the Donate Now box to their Facebook Fan Pages. The ammado donations widget is one of the platform's latest features.
and can sit on any website, blog or social network profile that can accept embeddable HTML.
It has a welcoming image which invites visitors to donate. By clicking donate they are brought through the donation process then
and there without navigating away from the site/blog. In 2008, Edelman Goodpurpose released a study on Mutually beneficial marketing:
The Pracatum website reports that the process of partnership with public and private institutions with the involvement of the population provides social change in national underserved communities
either by using the internet, either by us, that this relationship enables production, especially in the media,
Email: R. grimm@mmu. ac. uk Innovation: The European Journal of Social science Research, 2013 Vol. 26, No. 4, 436 455, http://dx. doi. org/10.1080/13511610.2013.848163 2013 ICCR Foundation For the first time in more than a generation
One important site for social innovation is the workplace. Workplace innovation has been defined as: a social, participatory process which shapes work organization and working life, combining human, organizational and technological dimensions and resulting in a better quality of working life (Oeij, Klein Hesselink, and Dhondt 2012.
aspirations and values were locked into local social networks or milieu of innovation. However, not all networks are creative and innovative.
Social networks have also been instrumental in creating new forms of local partnerships driving positive change.
that social networks and processes themselves are important resources to anticipate change and to make societies more cohesive and resilient.
The development of the Internet and more particularly social networking sites opened up vast opportunities for user-led innovation that ranges from political activism (the Arab spring,
Numerous applications, including Mozilla, Open-office, Wikipedia, Linux (to name only a few), were developed collaboratively by Open source Community programmers and volunteers.
Therefore, the new technology co-creation community ethos of the Web 2. 0 social media dialog questions not only the developer user/producer consumer dichotomy
Data is an important resource and output of these social media innovations. Opening up government data silos to developers and communities is
or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission.
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Social network Digital City Management Journal of International Technology and Information management 1 Social network Enhanced Digital City Management and Innovation Success:
A Prototype Design Bih-Ru Lea Wen-Bin Yu Prashanth Kannan University of missouri Rolla ABSTRACT Innovation is the process by
With the advance of technology, social networks that play a fundamental role as a medium for the spread of information, ideas,
This study investigates how social network theories can be used to design and manage a web-based digital city that connects entrepreneurs to influential factors of innovation (e g.,
, supply factor, demand factor, industrial support activities, business strategies and structures) and consequently enhances the innovation process.
A social network can be defined as a set of people, organizations or other social entities, connected by a set of socially meaningful relationships, such as friendship,
Social networks provide participants with opportunities of finding social support, establishing new social or business contacts (Hogg & Adamic,
With the advancements in communication technology, social networking model can be applied in developing a digital city.
Starting from the conception of building social network based web sites in 1999, the focus on this area has increased significantly.
Although both digital cities and social networks could carry out major social and economic advancements (Ishida, 2002a & 2002b),
limited research exists to apply social network concepts to design and construct a digital city to enhance innovation success. Therefore,
the objective of this study is to apply theories from social network and digital city in designing a web-based digital city as a means of connecting individuals to influential factors of innovation and,
consequently, improve probabilities of innovation success. The structure of the paper is as follows: First, a brief literature review on influential factors for innovation success, social networks and digital cities is provided followed by the research methodology.
Subsequently, a case study is used to provide insights on designing and managing a social network based digital city.
This case study presents different means and designs to strengthen an individual's social network, to connect individuals to influential factors of innovation,
and to obtain support needed during the innovation process. Finally, the implications and future research directions are presented. 2 Social network Digital City Management Journal of International Technology
and Information management LITERATURE REVIEW Influential Factors of Innovation Success Influential factors on the success of innovation include supply factors,
Social networks It is believed that innovation success is correlated positively with the opportunity to mobilize and direct resources/support to a solution from different support dimensions during the innovation process.
and direct resources is a function of the strength of his/her social network. Therefore, it is important for an individual to have a strong social network
in order to establish and maintain connectivity to resources needed for innovation success. Consequently, strengthening an individual's social network leads to higher probability for innovation success. A social network is a graph of relationships and interactions within a group of individuals (often called actors in social network literature) and plays a fundamental role
as a medium for the spread of information, ideas, and influence among its members (Churchill et al.,
Figure 4 is an illustration of relationships in a social network. In the figure, elliptical items represent individuals in a social network.
For ease of understanding, only 3 levels of relationships have been depicted in the diagram and only individual 1 (ellipse 1) at 3 B. R. Lea, W. B. Yu & P. Kannan
The social network starts at individual 1 who has a direct social relationship with individuals 2,
A social network can exist if an individual has an acquaintance that can form a social relationship
they are still part of a social network. Though there is a link, it is not strong. These types of links will be considered as end nodes
Just as individuals can link to each other through a social relationship and form a social network network groups (Garton et al.
and C are social network groups and ellipse 13 represents an individual who is not a part of any group.
and is part of this social network. Each social group has a set of individuals who have social links among them
so this scholar's membership in these two networks links the two social networks by forming a path between computer technology researchers and the scholar's friends. 4 Figure 4:
A Social network Illustration. 1 234567891011121312345 6 7 8910111213a B c Figure 5: A Social network Consisting Groups and Individuals.
The basic properties of social networks include size, density, degree, reachability (Hanneman, 2001), connectivity (Stocker, 2001),
and multiplexity (Emirbayer & Goodwin, 1994). Size of the network is indexed by counting the number of nodes in the network (Stocker 2001.
For instance, Social network Digital City Management Journal of International Technology and Information management 5 individuals who are work associates may also be linked by family ties, political affiliations,
A social network provides a venue for storytelling or showcasing projects and best practices and could be leveraged to create new knowledge resources as social networks also allow interpersonal relations to cut across boundaries (i e.,
, neighborhood, workplace, and kinship or class). With application of information and communication technology, social networks become flexible
and can be sustained over distance and are hence helpful in maintaining a community in a mobile society.
Benefits of having a strong social network include opportunities of finding social support, establishing new social
) is based a large Internet site offering a range of online services, including access to social environments, community services, municipal information,
) The construction of a digital city is built often upon social network concepts including common interests or shared goals (Akahani et al.
A conventional social network is built on people while a digital city is built on an online medium with participants consisting of human users and computer programs.
Therefore, a social network based digital city is more flexible (Ishida, 2002b), has more multidimensional means for dissemination activities (Götzl et al.,
2002), and provides more effective and efficient information integration than a traditional social network. Digital cities often apply technology to encourage public participation more effectively and efficiently than traditional forms of social network.
As a result, the network growth rate of digital cities is much higher than traditional social networks.
Without the physical boundaries, digital cities impart and enhance benefits of traditional social networks across time
and space and accelerate and globalize the networking process (Lea et al.,2006). ) Furthermore, a digital city can easily support
and maintain bigger networks more securely than conventional social networks. RESEARCH OBJECTIVES AND METHODOLGY Successful innovation is an important factor for economic development.
Ishida, 2002a) and both digital cities and social networks could carry out major social and economic advancements (Ishida, 2002a;
However, limited research exists to address applying social network concepts to design and construct a digital city to support innovation process and, consequently,
the objective of this research is to address how social network theories can be used to design
and manage a web-based digital city that connects entrepreneurs to influential factors of innovation
This study provides sample designs that apply social network concepts to promote and structure social interactions among the users of a digital city
B. R. Lea, W. B. Yu & P. Kannan 2007 Volume 16, Number 3 The I3 is built a social network on an electronic medium to form a digital city that consists of an aggregation
and maintaining a strong social network is time consuming and effort intensive, the objectives of the I3 project are to manage the network of users
and communities to participate in social network activities (e g. exchange of information, resources, or knowledge) Enabling users to learn best practices
collecting and correlating social network data (e g. degree, density, etc.)for innovation success Providing a framework for timely communication and distribution of experiences, contextual information,
only the administrator modules that focus on the management of a social network based digital city is discussed in this study.
and. 6 Social network Digital City Management Journal of International Technology and Information management Figure 6: Entity Relationship Diagram. 7 B. R. Lea, W. B. Yu & P. Kannan 2007 Volume 16, Number 3 Figure 7:
and search capabilities that allow the administrator to retrieve specific user information for modification or deletion. 8 Social network Digital City Management Journal of International Technology and Information management Figure 8:
It is important to track social network evolution for every user at all times (Hanneman, 2001) as social interaction can form influential circles that transform innovation into a successful business plan.
a user's initial social network information is maintained by four entities including communication group, social group, influential group,
and used to monitor changes in social network parameters and network evolution of users. The information maintained by the entities is used to calculate the network's key parameters like effective size of the network, density and redundancy,
as shown in Figure 9. These social network measures are calculated dynamically and will change when new users are added to the system.
Partial User Social network information Survey Who Knows Who. 10 Social network Digital City Management Journal of International Technology and Information management Figure 10:
Therefore, having a strong social network is beneficial in finding social support, establishing new social or business contacts for collaboration (Hogg & Adamic, 2004;
) However, access to sources of resources through person-to-person social networking is laborious, time consuming, and often unfruitful and is not efficient or effective because of geographic distance, topical distance, concept communication, potential advantage recognition,
I3 provides an internal email system that allows users to inquire resource or exchange ideas.
Therefore, I3's email system is desgined to allow users to post messages on their needs
the software agent could 12 Social network Digital City Management Journal of International Technology and Information management review all resources available that match the requester's requirements and can direct the resource to the user (this process is done currently by the human administrator),
and key social network statistics, serves as a systematic mechanism to record and evaluate social network performance and knowledge,
and provides leverage to the administrator in making important managerial decisions. Six types of reports in I3 are provided to track resource usage in the system.
and total resource requests by region. 14 Social network Digital City Management Journal of International Technology and Information management Figure 15:
Case Manager Profile. 16 Social network Digital City Management Journal of International Technology and Information management (A as a User (user 1020 in this example)( b) As a System Administrator
SUMMARY AND FUTURE DIRECTIONS Social networks and digital cities go hand in hand and can positively improve the probability of innovation success. This study documents design
and initial deployment of a digital city project‘Innovation Information Infrastructure (I3)' based on social network concepts to enhance success of innovation through promoting
and collaboration among large groups of participants over computer networks and to encourage the participation of the key players of the digital city to improve cooperation
and collaboration in digital cities and provides an internal email system and resource management that allows interactions among users
or indirect connectedness to improve his or her social network. Table 5. 1 summarizes the key functionalities implemented in I3 and its effect in advancing Social networking and innovation.
Although major functions needed to establish and maintain one's social network are in place, several essential functions are yet to be developed to improve efficiency and effectiveness of the proposed social network based digital city prototype.
Personalization and intelligent interaction between digital cities and their users based on user 18 Social network Digital City Management Journal of International Technology and Information management profiles are still challenges.
Forums, chat rooms, and other discussion places need to be developed to provide better participation and collaboration for users.
Business and transaction services are yet to be provided. Also as part of future enhancements, software agents can be developed
and used to survey the threads of messages (in I3's email system) periodically to help the administrator in understanding the requirements of the users in the system
In the entirety, I3 has been successful in implementing social networks but analyzing the data and building a knowledge base would help build a stronger digital community.
Email System Helps make successful business innovations as successful innovations in business are possible by mobilizing
Reporting Collect user perspectives on different issues of Social network ing and forming influential circles through social interaction Questionnaire/Survey,
and can help identify important nodes in the network Social network Analysis ACKNOWLEDGMENTS This project is funded by National Science Foundation Award#0332378, Partnerships for Innovation Program, Dr. John hurt Program Director
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Lawrence Erlbaum, 179 205.22 About the Authors Journal of International Technology and Information management i About the Authors Volume 16, Number 3, 2007 Social network Enhanced Digital City Management
Prashanth Kannan conducted research in the area of Social networking/Digital Cities and business innovations and received his MS degree in Computer sciences from University of missouri at Rolla.
An Examination of Internet Effectiveness for Non-work Activities Pruthikrai Mahatanankoon is an Assistant professor of Information systems at the School of Information technology at Illinois State university.
His current research interests focus upon Internet behaviors in the workplace, mobile commerce, and management of IT professionals.
and Web Usage. He has published papers in journals such as Communications of the ACM and Human Systems Management.
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