effective educational and training systems; and to encourage an effective integration of ICTS with other sources of
on-the-job training. To maximize their impact, these activities will need to be coordinated across stakeholders, so creating
and low levels of on-the-job training 105th) result in low levels of innovation, in terms of both
such as education, training, and R&d†would help to improve the situation going forward Argentina drops one position to reach 100th place
7. 06 Extent of staff training *8th pillar: Government usage 8. 01 Importance of ICTS to government vision of the future
Education/training Stage 1 Performance management Stage 2 Functional area excellence Stage 3 Value proposition
They must also ensure the education and training of a qualified workforce and safeguard Internet safety.
available or cannot be acquired by cross-training existing employees •Hire people with related skills if the needed skills
and training and development. It should also be the repository of best practices. It should
7. 06 Extent of staff training*..*36.4.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*36.4.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*139.3.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*124.3.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*100.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*114.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*30.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*16.4.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*80.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*41.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*137.3.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*32.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*19.4.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*136.3.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*119.3.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*112.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*58.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*87.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*44.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*26.4.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*127.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*142.2.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*147.2.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*66.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*78.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*34.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*118.3.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*145.2.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*46.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*48.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*93.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*23.4.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*40.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*121.3.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*67.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*68.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*14.5.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*76.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*61.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*138.3.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*81.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*37.4.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*123.3.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*2...5. 5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*42.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*113.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*29.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*107.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*10.5.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*79.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*116.3.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*28.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*129.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*64.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*144.2.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*77.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*21.4.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*108.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*24.4.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*53.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*25.4.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*141.3.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*20.4.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*49.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*130.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*62.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*4...5. 3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*83.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*56.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*54.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*51.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*94.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*131.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*55.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*47.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*99.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*110.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*101.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*143.2.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*59.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*3...5. 4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*104.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*102.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*84.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*11.5.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*135.3.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*35.4.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*148.2.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*38.4.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*72.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*126.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*73.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*63.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*96.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*96.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*120.3.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*146.2.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*69.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*133.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*9...5. 1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*15.5.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*85.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*45.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*8...5. 2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*33.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*128.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*43.4.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*109.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*90.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*27.4.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*75.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*70.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*18.4.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*5...5. 3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*134.3.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*88.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*71.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*57.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*125.3.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*140.3.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*39.4.4 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*117.3.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*6...5. 2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*91.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*105.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*17.4.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*97.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*52.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*74.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*86.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*7...5. 2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*1...5. 6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*31.4.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*95.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*50.4.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*132.3.2 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*60.4.1 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*111.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*65.4.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*115.3.5 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*103.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*13.5.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*22.4.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*12.5.0 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*92.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*106.3.6 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*98.3.7 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*122.3.3 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*89.3.8 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*82.3.9 8th pillar: Government usage 8. 01 Importance of ICTS to gov†t vision*..
7. 06 Extent of staff training*..*305 8th pillar: Government usage...307 8. 01 Importance of ICTS to government
7. 06 Extent of staff training *In your country, to what extent do companies invest in training and employee development?
1â= not at all; 7â= to a great extent 2012†2013 weighted average SOURCE: World Economic Forum, Executive Opinion Survey, 2012 and 2013 editions
7. 06 Extent of staff training *In your country, to what extent do companies invest in training and employee development?
1=not at all; 7=to a great extent 2012†2013 weighted average Source: World Economic Forum, Executive Opinion Survey
the US Telecommunications Training Institute (USTTI) and advisory boards for Columbia University and Michigan State University, and is a Communications Program Fellow at the
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