Synopsis:
Education:
(Focus) Eunika Mercier-Laurent-The Innovation Biosphere_ Planet and Brains in the Digital Era-Wiley-ISTE (2015).pdf.txt
Learning from nature and applying this knowledge to innovation may reduce its impact and risks
Eunika Mercier-Laurent is Associate Researcher at IAE Lyon University as well as being the founder of an international enterprise dedicated to knowledge and innovation management,
We in Europe have the unique asset in our diversity and high education level. I wish all the readers of the book an inspiring time
Nowadays, facing challenges requires connection and synergy with other innovations †in politics, society, education and behaviors.
Planned obsolescence CAS 13 and manipulation of customers lead to accumulation of waste and waste economy.
Education is planned not as a function of the market requirements. There is the risk of knowledge lost, lack of transfer in the case of retirement or turnover.
The Phd students and unemployed people are encouraged to create their companies while the conditions for success are provided not.
Learning from nature and applying this knowledge to innovation may reduce its impacts and risks,
their interactions and their playgrounds and gives some available elements of their impact. Chapter 2 provides the readers with the main definitions and spectrum of innovation.
such as multidisciplinary research results, the innovation fields, social system, culture and motivations, long-and mid-term economic and Educational innovation Landscape and Fields 5 planning and motivation to work.
if everyone learns a new common language instead of privileging one†s mother tongue. Esperanto was created by Ludwik Lazarus Zamenhof in 1873 ZAM 87 with the aim to provide a world communication language that everybody has to learn as a second language.
and education, but also transportation, agriculture, and health care†DUB 14. The entertainment and image industry are a part of this list.
Serious games combining immersion and training changed the traditional way of learning. Computers in all forms are everywhere
offered distance learning to all, helped people to communicate and become clever in communication in order to become leaders.
Pushed by students, on the one hand, and technology providers, on the other hand, education has become an intensive user of ICT.
Politics want it to be â€oestudents-centeredâ€. However the educational program is adapted not to changing industrial and economic environments.
To give one example the conquest of the space could not be done without technology. In space, satellites extend the communication facilities On earth.
and techniques that are embedded now into many decision support systems, diagnostic and simulation tools, educational software, innovative electronic commerce,
Daniel Byman (Professor in the Security Studies Program at the Edmund A. Welsh School of Foreign Services at Georgetown University) states that drones offer a comparatively low-risk way of targeting terrorists
Virtual autopsy helps students learning medicine. Technology enables the detection of serious illnesses in the initial stages (X-rays, MRI and ultrasonography.
while the current educational system is adapted not to create more doctors, combined with a social security system that has less money.
Professor Henri Joyeux, a French oncologist confirms the existence of a direct link between the quality of food and health JOY 14.
In modern times, they (farmers) have been helped greatly by scientific research and innovation, sound professional education and high quality advisory services.
students, Phd and scientific exchange (Marie Curie Actions17. The student and professor exchanges have a positive impact on their social life,
which lets them learn about new culture and a new language, gain knowledge and network to find partners for applying to EC programs or jobs.
Textile and textile techniques are beyond their usual playground, and new 17 http://cordis. europa. eu/fp7/people/home en. html. 42 The Innovation Biosphere textiles are inspired also by ancestral raw material
enterprises, technology (digital ecosystems), users, policy, education and environment. Apart from helping humans, innovation also has a potential to influence our culture and society.
m-learning (mobile) and e-commerce work is becoming e-work and m-work. The first and second industrial revolution paradigm is no longer valid,
help in transfer capacity to project and small businesses in Africa, inclusion of prisoners via online business management, free services for students, social gardens with free vegetables, innovation
Designers of products have all the necessary knowledge to be used for related services, for example, software training.
or non-governmental organization (NGO) innovation. 2. 3. 2. Innovation dynamics The key components of innovation ecosystems are education, research, companies, funding organizations, politicians, supporting technology and environment,
The current education system focuses on fields to learn and on supporting technology. The teaching methods do not facilitate obtaining the skills required by the current economic environment.
Each subject of â€oecore curricula†is taught by specialized professors (geography history, mathematics, etc. and there is not enough time allocated to collaborative projects (problem-solving),
involving several fields and allowing learning by acting together. A lot of technology is pushed but the learning methods have changed a little and the content remains the same.
The entrepreneurial spirit is not a part of the curriculum in Europe, but we progress. Traditional Masters†of Business Administration (MBA) courses are introduced late in some engineering schools.
The impact of education on employment/entrepreneurship is evaluated not. A little feedback from companies is possible via internship at the condition of willing to take this point into account.
The government elaborates the innovation policy without involving companies research centers and citizens. They decide the rules, the amount of taxes, laws for employment, public research system and educational program.
Some incentives for innovation are offered but the selection methods do not accept any breakthrough idea from â€oeoutside the systemâ€.
Researchers are pushed for entrepreneurship without any preparation by educational system. Innovation Ecosystems 63 The task of technology is to provide an intelligent support to the whole system.
An organized flow of knowledge with feedback and selected practice will support continuous learning. All activities benefit from the environment
and all participants have a duty to minimize their impact with the aim of respecting the initial balance.
Educational and training system contribution is essential to educate, maintain and evolve the skills of knowledge cultivators and entrepreneurs,
The change of the research evaluation system involves the change of whole education and research system in France and probably in Europe.
U multirank, European project, defined the right evaluation criteria, but it will be introduced to the educational and research system, will be practiced
Another condition for fruitful innovation is taking into account the impact on living and planet and learning from the environment.
Human Ressources Manager Managing human resources, training and layoff Talent miner and optimizer, manager of the Intellectual Capital Marketing Manager Market study and customer relation Opportunity
reporting, scoring Master of ICT (intelligent and creative technology), able to take the best of technology Table 2. 1. Contrast in managerial roles MER 11 74 The Innovation Biosphere Briefly,
and knowledge by attracting the best students, young researchers and entrepreneurs. It should also help to increase the efficiency of technology transfer.
It must be focused on graduates and must assert an overall view of its actions according to the results
The duty of educational systems is to integrate a creative way of thinking into educational programs, from kids to university.
This involves the radical revision of educational system and those of research publication and evaluation. Eco-design is an example of 76 The Innovation Biosphere convergence of traditional design methods (lifecycle analysis) with intelligent technology
image, creation of joint ventures to extend the initial market, rate of new products and services per year, environmental impact, participation of stakeholders, real-time learning, collaborative watch and opportunity hunting, financial
Solutions to health and social care problems for excluded people, training for children from lower income families, bike renting, home-based health care, post-carceral inclusion, activities for the youth
housing, well-being, access to education for all, etc. All these challenges are interdependent. How can we handle them simultaneously?
Their motivation is rather in increasing the use of energy than in education of energy-saving attitudes.
global, European and French perspectives The Millennium Project is a global participatory think tank created in 1996 under the American Council for the United nations University that is now an independent organization with 46 nodes around the world.
and scholars participating in research, connecting global and local perspectives. Their last report GLE 14 states that we are living in a seemingly perfect world:
and they require collaborative action among governments, international organizations, corporations, universities, non-governmental organizations (NGOS) and creative individuals.
and innovative scheme open innovation and science 2. 0, to assist universities in order to become open innovation centers for their region in cooperation with companies,
if only the universities succeed with connecting their research objectives and motivation with regional ones and express their interest in
However, the firms in charge of the unemployment survey are playing with numbers †persons on training are removed from the list of jobseekers.
Once again, they focus on the training while there are a large number of various schools and training centers across the Europe.
union†s claims and educational program adapted to the current challenge. As there are many unemployed not only in France,
for better livelihood and for training. Many of the immigrants in search for training do not want to go back to their of country origin.
Immigration produces social diversity in Challenges and Innovation Policies 89 terms of religion, respect, living conditions and impact on language and behaviors.
and training system is not anticipating this change. Rotman ROT 13 states that â€oeeconomic theory and government policy will have to be rethought
low-end and part-time jobs will be impacted. â€oemachine learning, one of the primary techniques used in the development of IBM€ s Watson,
This fact should be considered both in the education of future IT specialists and economic planningâ€.
Certainly, this vision could be applied for an IT professor. Such a professor could be replaced by a robot in the nearest future.
The role of IT (including AI) is to teach the synergy between human computers and other intelligent machines and how to combine the best of both capabilities to help humans in their activities and increase their well-being.
From this perspective, the education of future IT specialists and economic planning is a short-term goal and only a part of the overall current system renewal.
It raises another challenge for educational system: to extend teaching of intelligent systems. One of the most difficult challenges remains the evolution of mentality and the way of thinking.
The China â€oeworld factory†ambition is to become the master of the world. How many years will it take to understand that this way is dead end?
or Prime minister, coupled with Education, Economic Affairs an/or Community Development. Larger countries have State or regional approaches with sub-communities †â€oezones of innovationâ€.
96 The Innovation Biosphere Major rethinking University IP policies †including Chief Academic Innovation Officers †with a focus on building the â€oeflow of knowledge†across stakeholders.
New field of Knowledge/Innovation Economics has emerged †learning to measure the intangible value. The recent OECD publication OEC 14a reviews the key trends in science, technology and innovation policies,
monitoring, evaluating, learning and improving. Such an approach rests on close cooperation with private and nongovernmental actors which have better knowledge about the innovation barriers
and networks in learning, experience sharing, integrating feedback for improvement and improving the innovation policy (knowledge flow).
while the other fields are also playgrounds for successful innovation. The emphasis is made on involving the venture capital (VC) industry at the early stage of start-ups lifecycle.
It focuses on â€oewell-designed performance measures†of existing policies, continuous feedback and learning for improvement.
â€oean agenda for new skills and jobs†Education: â€oeyouth on the move†Competitiveness: â€oean industrial policy for the globalization era†Fighting poverty:
and manage change through investment in skills and training. A platform Challenges and Innovation Policies 103 against poverty will support
†promoting excellence in education and skills development. This action focuses on higher education and research, research evaluation criteria, university ranking, knowledge alliances and e-skills;
†delivering the European Research Area (ERA)( focuses on infrastructures and mobility; †focusing EU funding instruments on Innovation Union priorities;
involving partners, competitors, universities and users; †corporate entrepreneurship: enhancing corporate venturing, start-ups and spin-offs;
but it requires considerable efforts of all at all levels and real collaboration of the EU, governments of member countries, evolution of education and research system, involvement of citizens and clients,
The previous government (2007†2012) introduced the autonomy of public universities and launched the reforms â€oeinnovation for 8 http://www. retis-innovation. fr. 114 The Innovation Biosphere industry,
the Plan of Future Investments of â 35 billion was launched in 2010 and centered on higher education, research and industries of tomorrow.
It has allocated â 16 billion for education and research and â 19 billion for the industries of tomorrow, including the support of SMES, technologies for sustainable development and digital economy.
universities with research departments each have a special service devoted to technology transfer, instead of grouping them at the city or regional level.
but the education of an intelligent use of energy as well as the eco-design of powered objects may reduce the consumption and then the needs for energy and recycling.
and making plans for education of future talents that we will need in the nearest future.
Suggested tactics include innovation contests, public procurement, stake, normalization actions, simplification of specific regulatory, related training and experimentation.
The french National Research Agency (ANR) provides funding for project-based research in all fields of science †for both basic and applied research †to public research organizations and universities,
Employing a method based on competitive peer reviews, ANR attaches great importance to providing the scientific community with instruments
ANR has also been the principal operator of the Investments for the Future program in the field of higher education and research.
ADEME is a public industrial and commercial entity working under the joint supervision of the Ministry of Ecology, Sustainable Development and Energy and the Ministry of National Education
Higher education and Research. The role of the ADEME is to provide businesses, local governments, public authorities and the general public with their expertise and advisory capabilities.
better evaluation of public research and closer coordination between industry and the public sector. Universities with powerful public research should be involved better in the process.
In Europe, the United states and other countries, efforts are made to encourage students and Phd scholars to start their companies.
Almost every university in France has the transfer service. Evaluation of projects is made once a year to offer â 5
000 to the best project. But who estimates these projects? Evaluators are often theoretical specialists who have managed never a company.
This objective also requires education of attitudes, intelligence of mobilizing resources, smart eco-design and packaging, smart eating, smart living, smart buying and intelligence of mobility as well.
Many events are devoted to pushing people, particularly students and researchers to become entrepreneurs. Innovation contests are blooming.
Other aspects include immigration, training and education. The infrastructure of innovation considers the role of universities, incubators and other possible supports for innovation-related activities.
Regulation, technology or sector approaches are considered also. 2 http://www. siliconvalleyglobalnetwork. com/.126 The Innovation Biosphere Any strategy needs a process of constant reassessment.
students must learn real-world problem-solving; we have to connect science and business. There is also the need for a common language facilitating communication between innovation and social/labor experts.
Their foundation invests on social and educational programs and supports disasters. HP Life E-learning offers free information technology (IT) training.
With this realization, The Kohala Center was founded in 2000 as an independent, community-based center for research, conservation and education.
The (re) education of values of productive and responsible interdependence is necessary to achieve this goal.
School gardens flourish across the island and the state because of committed teachers whose work is supported
and improve biodiversity through seed-saving training and resources offered by the Hawai†i Public Seed Initiative.
Tokyo and Paris Open Systems science was initiated in 2008 by Professors Mario Tokoro and Luc Steels at Sony CSL Tokyo and Paris. It is probably the best research approach taking into account both the environmental impact and well-being of researchers.
This would help improve education and medical services, and contribute in some way to economic independence. To deal with information overload, new representations allow people to assimilate data in a simpler way not only through the use of existing visual channels,
A starting point of the Qatar Foundation for Education science and Community Development was a vision of Sheikh Hamad Bin Khalifa Al Thani and Sheikha Moza bint Nasser and a resulting plan for the future
The main objective is to provide Qatari citizens with a large choice in education, health and social progress.
The Sidra tree†s deep roots are seen as a strong anchor, connecting contemporary learning and growth with the country†s culture and heritage.
Poets, scholars and travelers would traditionally gather in the shade of the Sidra†s spreading branches to meet and talk.
This aspect of the Sidra tree†s role is reflected in QF€ s commitment to education and community development.
Through education and research, QF leads human, social and economic development of their country. They wish to become a vanguard for productive change in the region and a role model for the broader international community.
Other â€oegreen†projects include the campus at Education City and Mobility Innovations Center. The intention is to gather information about air quality.
a recent tri-party agreement was signed between Exxonmobil Research Qatar (EMRQ), a tenant of Qatar Science & Technology Park, Qatar University (QU) and Texas A&m University at Galveston
(http://www. tamug. edu/).The Petroleum Engineering program at Texas A&m University, Qatar, has Experimentations and Results 137 ambitions in leading to safer, more environmentally friendly wells for the oil and gas industry.
The education of â€oegreen†attitude is in the way, and the next step may be the education of â€oeknowledge cultivatorsâ€. 4. 3. Europe There are many initiatives at all levels trying to address the today†s challenges.
They are led by citizens, companies and institutions. We selected those addressing the challenges, having potential to do more
one dealing with game design and serious gaming and one involving education and creative industry.
where natural and cultural heritage feed learning; †Smart City hall: where mobile e-government services are delivered.
The University of Reunion Island Living Lab likes to foster open and sustainable territorial innovation involving researchers, teachers, students and entrepreneurs through teaching and learning.
The education process is more attractive and effective if it facilitates communication between teachers and learners.
The University of Reunion Island Living Lab for Teaching and Learning (UR. LL. TL) developed a platform to share live interpretations,
i e. performances from various types of subjects. It facilitates the transfer of knowledge that is found in books or in specialists†heads.
and learning at school and also in the universities. New gaming research actions have been developed managing know-how rather than knowledge.
Learning by playing is often based on gesture reproduction by imitating the professor. The teaching methods have to show how to do the right movement
in order to be able to decompose it into instructions and thus understand the produced result in consequence.
which are the best means for showing examples from teachers and answering the questions of learners for a better education service.
Multimedia annotations help to build the meaning of objects interpreted by subjects, for example, the right motion that produces the beautiful sound.
This process is called sensation (physical sense acquisition) or signification (intellectual sign construction) from the human side of learning.
Head polymer cleaning technology developed at Leeds University may be used in washing machines instead of water. The beads agitate,
providing access to health care, education, services to older people and those with disabilities, connecting activities for better impact or connecting generations.
the service innovation playground is very large and technology may help to enhance services not only in traditional fields such as health, banking, insurance, tourism and other,
Ponts et Chaussã es (LCPC) under the joint supervision of the ministry of ecology, sustainable development and energy and the ministry of higher education and research.
and initially implies the education of convergence between merged populations for better synergy. What capacity is needed for successful management of such a center?
Some understood that the education is the base of progress. Various training materials are available online
but not always easy to learn without the help of a teacher. The massive use of technology demonstrates that we are living in the Digital Era,
but what is the role of humans? The right use of technology is to help humans provide a complementary capacity
†to innovate in education; †to innovate for improving our life (what does improvement mean?);
and do not care about the accumulation of waste, Environment and Sustainable Success 163 or are concerned not with the long-term impact that may have on living organisms absorbing the nanoparticles in various forms.
and work in collaboration with other species. Sergiy Shemet, a researcher at Dnipropetrovsk National University, Ukraine, states â€oei†ve been interested for some period in plant electrophysiology
Shemet†s research and that of his teacher Volodimir Fedenko focuses on one unusual aspect of interaction.
In 1999, Professor Thomas C. Hales HAL 01 provided mathematical proof for the advantage of what he called â€oehoneycomb conjectureâ€.
Researchers at the University of Akron, Ohio, USA, have discovered that, on the other hand, the patches of silk that are attached to the ground †called gumfoot disks †have an entirely different architecture or construction.
whether progress is being made to measure it using the right indicators †key progress indicators †another KPI †including the right use of technology, training, stakeholders†networks, environmental impact, leadership,
The role of education is to teach problem solving methods using appropriate knowledge, rather than assessing individual knowledge in separate domains.
As in the United states, entrepreneurship has to be a part of educational programs in Europe too. There are still too many barriers,
The challenge for new education is to learn such â€oebrain gymnastics†and to combine multidisciplinary knowledge for solving challenging problems.
We need passionate teachers who are able to inspire interest vocations and future leaders. Environment and Sustainable Success 179 The diversity is not an excuse for lowering the educational level;
and to promote it in their professional/school environments. To reduce waste generated by bad quality and planned destruction,
Educational systems have a difficult task in anticipating these needs. Politicians have a great role to play in renewing the current systems;
attitudes through new teaching and learning †learning how to learn and ask the right questions,
vignettes from the past, the present and future, Presentation at Regis College, available at http://www. entovation. com/whatsnew/pdfs/Regis2014. pdf, 3 may 2014.
Learning from Experimentation, OECD & The World bank, 2014. DVI 08 DVIR R.,Openfutures †an operating system for future centers, Innovation Ecology, available at http://innovationecology. com/Publications/open-futures. html, 2008.
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leadership, 60,79, 86, 102†104,120, 121,176 learning, 7, 9, 62,63, 66,72, 79,96, 97,131, 135,139, 140,183 Living Labs, 65,123, 137,138, 140,141
Learning from nature and applying this knowledge to innovation may reduce its impact and risks,
Eunika Mercier-Laurent is Associate Researcher at IAE Lyon University as well as being the founder of an international enterprise dedicated to knowledge and innovation management
(Management for Professionals) Jan vom Brocke, Theresa Schmiedel (eds.)-BPM - Driving Innovation in a Digital World-Springer International Publishing (2015).pdf.txt
Brocke Institute of Information systems University of Liechtenstein Vaduz Liechtenstein Theresa Schmiedel Institute of Information systems University of Liechtenstein Vaduz Liechtenstein ISSN 2192-8096 ISSN 2192
we are also deeply thankful for the large support we received from the Eindhoven University of Technology and the European Institute of Innovation and Technology for its realization.
Further, we extend our thanks to the University of Liechtenstein for the additional funds that were provided
as well as v the whole team of the Institute of Information systems for their excellent work in preparing the conference and making every guest feel comfortable during their visit at our University.
only the incorporation of IT into business processes allows T. Schmiedel(*)•J. vom Brocke Institute of Information systems, University of Liechtenstein, Fuâ rst-Franz-Josef-Str. 21,9490 Vaduz
Therefore a national strategy for manufacturing needs to be rooted in supporting local organizations with the creation of unique C. Møller(*)Center for Industrial Production, Department of Business and Management, Aalborg University
charles@business. aau. dk#Springer International Publishing Switzerland 2015 J. vom Brocke, T. Schmiedel (eds.
universities and knowledge centers to take up the challenge presented by the technological leadership of large international manufacturers Business Process Innovation as an Enabler of Proactive Value Chains 19 •The innovation factory â€
presently consisting of 26 manufacturing companies, 5 universities and 2 technological services, and the confederation of Danish industries.
Initially, MADE is seed provided with funding provided by the Danish government, industry and universities in an action program called â€oemade platform for future manufacturingâ€.
and will involve a gradual experimental learning process involving technology, systems and management processes. For a Fig. 3 Towards real-time capabilities Table 2 Smart process manufacturing technical transformations (Smart Process Manufacturing Engineering Virtual Organization Steering committee,
researchers and students where they can explore ideas in an unconventional settings. The core function of the MADE Open Factory is the ability to experiment with new business processes enabled by advanced process technology.
including an approach where students are engaged as a resource into the ecosystem of an enterprise.
SAP Service Innovation and the University of Liechtenstein, as an international partner, will also contribute to the research. 4 Discussion
and will involve a gradual experimental learning process involving technology, systems and management processes •For a company it will be key to ensure that the value of existing manufacturing systems is preserved •At the same time,
management Recruitment Budget control Facilities management Organizational learning Returns & depot repair Build to order Financial planning Payroll processing Returns management Call center service Financial
Harvard Business school Press. ISBN 0-87584-366-2. Harrison-Broninski, K. 2005. Human interactions: The heart and soul of business process management.
A rich exchange of ideas and information P. Trkman(*)•M. Klun Faculty of economics, University of Ljubljana, Kardeljeva pl. 17,1000 Ljubljana, Slovenia e-mail:
University students†local and distant social ties: Using and integrating modes of communication on campus. Information, Communication and Society, 10 (5), 671†693.
Proceedings of the Management, Knowledge and Learning International Conference 2013.72 P. Trkman and M. Klun vom Brocke, J.,Schmiedel, T.,Recker, J.,Trkman, P.,Mertens, W,
Business process modeling and analysis †Online course. https://openhpi. de/Wetzstein, B.,Ma, Z.,Filipowska, A.,Kaczmarek, M.,Bhiri, S.,Losada, S.,et al.
B. Schenk(*)Institute of Information systems, University of Liechtenstein, Fuâ rst-Franz-Josef-Str. 21,9490 Vaduz, Liechtenstein e-mail:
J. Ohlsson(*)•S. Han Department of Computer and Systems sciences, Stockholm University, Borgarfjordsgatan 12,16407 Kista, Sweden e-mail:
and smartphone development in combination with the research activities at the universities were a catalyst for the moving vehicle logger campaign that was set up by Movelo AB and If P & C in early 2013.
Where exploration can be defined as the investigation and learning phase and exploitation as the full commercial utilization of the innovation.
W. M. P. van der Aalst(*)Architecture of Information systems, Eindhoven University of Technology, P o box 513,5600 MB Eindhoven, The netherlands International Laboratory of Process-Aware Information systems
, National Research University Higher School of economics (HSE), 33 Kirpichnaya Street, Moscow, Russia e-mail: w. m. p. v. d. aalst@tue. nl#Springer International Publishing Switzerland 2015 J. vom Brocke, T. Schmiedel (eds.
For example, do not remove a student from the database after he dropped out since this may lead to misleading analysis results.
For example, it is often not 112 W. M. P. van der Aalst useful to know the name of a student,
but it may be important to still be able to use his high school marks and know what other courses he failed.
Consider for example the study process of students taking a particular course. Rather than creating one process model for all students,
one could create (1) a process model for students that passed and a process model for students that failed,(
2) a process model for male students and a process model for female students, or (3) a process model for Dutch students and a process model for international students.
Note that class ï¿PI ï¿CL does not require a strict partitioning of the process instances, e g.,
, a case may belong to multiple classes. In (Aalst, 2013b), the notion of process cubes was proposed to allow for comparative process mining.
Moreover, dimensions related to process instances (e g. male versus female students), subprocesses (e g. group assignments versus individual assignments), organizational entities (e g. students versus lecturers),
Acknowledgements This work was supported by the Basic Research Program of the National Research University Higher School of economics (HSE) in Moscow.
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These scientific capabilities can obviously be provided by universities and research institutions. And indeed, there is strong evidence to suggest that partnerships between corporate organizations
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, in the administration of the University of Muâ nster (Becker, Algermissen, Pfeiffer, & Raâ ckers, 2007a) or in a Brazilian municipal public administration (Matzner, Alexandrini, Araujo, & Becker, 2009).
In an experiment, 83 master†s students were asked to model a process based on a textual description with varying degree of structure.
Those students provided with well-structured descriptions created more accurate processes, presumably due to their improved understanding of the domain. 3. 4 Represent Decisions as Variants Empirical studies identified that models will be much more comprehensible
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Sweden Swedish Centre of Digital Innovation, Chalmers University of Technology/University of Gothenburg, 41296 Gothenburg, Sweden e-mail:
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Licentiate Thesis, Linkoâ ping University, Sweden. Haraldson, S, . & Lind, M. 2010, August 12†15).
Harvard Business school. Lind, M. 2002. Dividing businesses into processes †Foundations for modelling essentials. In K. Liu, R. J. Clarke, P. B. Andersen, R. K. Stamper (Eds.
University of Wisconsin Press. Davenport, T. 1993. Process innovation: Reengineering work through information technology. Boston, MA: Harvard Business Press.
Federal University of Pernambuco, Av. Jornalista Anibal Fernandes, s n-Cidade Universitaâ'ria, 50740-560 Recife, PE, Brazil e-mail:
rmfl@cin. ufpe. br H. A. Reijers Department of mathematics and Computer science, Eindhoven University of Technology, Den Dolech 2, 5612 AZ Eindhoven, The netherlands e-mail:
Harvard Business school Press. Lepmets, M.,Mcbride, T.,&ras, E. 2012. Goal alignment in process improvement.
S. Sackmann(*)•K. Kittel Martin Luther University Halle-Wittenberg, Universitaâ tsring 3, 06108 Halle (Saale), Germany e-mail:
Tilburg University. Retrieved from http://ec. europa. eu/information society/apps/projects/logos/5/215175/080/deliverables/D2. 1 state-of-the-art-for-compliance-languages. pdf Dadam, P
University of Karlsruhe. Reichert, M.,Rinderle, S.,Kreher, U, . & Dadam, P. 2005). Adaptive process management with ADEPT2.
Ph d. thesis, University Ulm, Germany. Rinderle, S.,Reichert, M, . & Dadam, P. 2004). Correctness criteria for dynamic changes in workflow systems †A survey.
Sects. 2 and 3 first look at key domains in which digital innovations and A. Van Looy(*)Ghent University, Tweekerkenstraat 2, 9000 Ghent, Belgium e-mail:
or service afterwards. 2. 4 Learnings Although the presented key domains are interpreted frequently as separate approaches,
(SAP, 2013). 3. 3 Learnings The first key domain in this section still takes a technical perspective on business processes by focusing on process modeling and deployment,
and human resources, like training and appraisals. They are considered in contemporary maturity models which focus on gradually improving specific business processes (Ahern, Clouse and Turner, 2004;
es •Skills & training •Daily management Process modeling •Process design •Process analysis Process-oriented culture •Values
•Strategy and Key Performance Indicators (KPIS) •External relationships and Service Level Agreements (SLAS) •Roles and responsibilities •Skills and training â€
Other examples may involve learning how improvement programs like Lean and Six Sigma should be conducted,
or knowledge sharing databases. 4. 1 Learnings The process capability framework and the underlying maturity models illustrate that BPM can be approached from a technical perspective
and other stakeholders †Roles and responsibilities (e g. a process owner+an optimization team) †Skills to perform such roles(+training,
scholars and organizations are encouraged to continue collaborating to stimulate knowledge about the capabilities in the framework. 272 A. Van Looy References Ahern, D. M.,Clouse, A,
Pearson Education. Altimeter. 2010). ) Social CRM use cases: 5ms and marketing. Retrieved from http://www. slideshare. net/jeremiah owyang/20100407-s-c-r-m-part1-final5-n-o-n-o-t-e-s Ang, L. 2011.
Harvard Business school. de Bruin, T, . & Rosemann, M. 2007, December 5†7). Using the Delphi technique to identify BPM capability areas.
Pearson Education. Mccormack, K, . & Johnson, W c. 2001). Business process orientation: Gaining the e-business competitive advantage.
Course Technology, Cengage Learning. Schmiedel, T.,vom Brocke, J, . & Recker, J. 2013). Which cultural values matter to business process management?
J. Kettenbohrer(*)Department of Information systems and Services, University of Bamberg, An der Weberei 5, 96047 Bamberg, Germany e-mail:
FAR+was developed conceptually in a joint research project by the University of Bamberg and Lufthansa Technik Group in accordance with an action design research approach.
This includes the definition of process trainings and participation in the appointments of process management roles.
, definition of trainings for process employees, specification of IT tools. •The Process Manager is responsible for cross-unit coordination of a process instance.
including communication of process changes, training of process participants, execution of process, and process performance.
Harvard Business school Press. De Bruin, T. 2009. Business process management: Theory on progression and maturity.
Doctoral thesis, Queensland University of Technology, Brisbane. Doebeli, G.,Fisher, R.,Gapp, R, . & Sanzogni, L. 2011).
Curricula Vitae Wil van der Aalst Eindhoven University of Technology, The netherlands Wil van der Aalst is a Full professor of Information systems at the Technische Universiteit Eindhoven (TU/e). He is the Academic
Supervisor of the International Laboratory of Process-Aware Information systems of the National Research University in Moscow.
Since 2003 he has a part-time appointment at Queensland University of Technology. His research interests include workflow management, process mining, Petri nets, BPM, process modeling,
His work is cited highly (highest H-index among European computer scientists, 115 according to Google Scholar. In 2012, he received the doctor honoris causa from Hasselt University, Belgium.
In 2013, he was appointed as Distinguished University Professor of TU/e. He is also a member of the Royal Netherlands Academy of Arts and Sciences (Koninklijke Nederlandse Akademie van Wetenschappen), Royal Holland Society
of Sciences and Humanities (Koninklijke Hollandsche Maatschappij der Wetenschappen) and the Academy of Europe (Academia Europaea.#
BPM †Driving Innovation in a Digital World, Management for Professionals, DOI 10.1007/978-3-319-14430-6 287 Peyman Ardalani Saarland University
, Germany Peyman Ardalani has been doing his academical research as a Ph d. student since 2012 at the Institute for Information systems (IWI) at the German Research Institute for Artificial intelligence (DFKI.
Joâ rg Becker University of Muâ nster, Germany Joâ rg Becker is Full professor and head of the Department of Information systems at the University of Muâ nster.
He is Honorary Professor of the National Research University Higher School of economics Moscow. Also, Joâ rg is partner of two university spin-offs on BPM consulting for retail and e-Government. 288 Curricula Vitae Daniel Beimborn Frankfurt School of Finance & Management,
Germany Daniel Beimborn is Full professor for Information systems at the Frankfurt School of Finance & Management, Germany.
He received his Ph d. from Goethe University in Frankfurt, and afterwards held a Postdoc position at the University of Bamberg.
His current research activities cover the management of outsourcing and nearshoring relationships IT governance and business/IT alignment, business process standardization, BPO and shared services in the financial industry, the business value of Service Oriented Architectures (SOA),
Marlon Dumas University of Tartu, Estonia Marlon Dumas is Professor of Software engineering at University of Tartu, Estonia.
he worked in the BPM group at Queensland University of Technology in Australia. He has been recipient of best paper awards at the ETAPS€ 2006, BPM€ 2010,
Curricula Vitae 289 Peter Fettke Saarland University, Germany Peter Fettke obtained a master†s degree in Information systems from the University of Muâ nster, Germany, a Ph d. Degree
in Information systems from the Johannes Gutenberg-University Mainz, Germany, and a Habilitation Degree in Information systems from the Saarland University, Germany.
Currently, he is the deputy chair of the Institute for Information systems (IWI) at the German Research center for Artificial intelligence (DFKI), Saarbruâ cken.
and researched previously at the Technical University of Chemnitz and the University Mainz, Germany. His research interests include Reference Modeling, Business Engineering, Applications,
Shengnan Han Stockholm University, Sweden Shengnan Han is a senior lecturer and associated professor at Stockholm University, Sweden.
Economics) in information systems at AË bo Akademi University, Finland in 2005. Since 2001, she started her research and practice in mobile services.
and technology-enhanced learning. 290 Curricula Vitae Peter Haâ ndel Uppsala University, Sweden Peter Haâ ndel received the Ph d. degree from Uppsala University,
From 1987 to 1993, he was with Uppsala University. From 1993 to 1997, he was with Ericsson AB, Kista, Sweden.
From 1996 to 1997, he was a Visiting Scholar with the Tampere University of Technology, Tampere, Finland.
where he is currently a Professor of Signal Processing and Head of the Department of Signal Processing.
He has been a Guest Professor at the Indian Institute of Science (IISC Bangalore, India, and at the University of Gaâ vle, Sweden.
Since 2011 he has an adjunct position at Movelo AB. His research interests include disruptive sensor based technologies like insurance telematics.
She holds a Licentiate Degree in Information systems Development from Linkoâ ping University. She has a professional background from IT-consultancy related to different sectors.
Janina Kettenbohrer University of Bamberg Germany Janina is Graduate Research Assistant at University of Bamberg, Department of Information systems and Services.
She studied Information systems at University of Bamberg and she holds a Master of science. Her Ph d. topic covers the human side of business process standardization whereby her research focuses on business process standardization,
and business process governance. Besides her research, she works as an external consultant at Lufthansa Technik AG.
and has obtained his economic doctorate degree from the Martin-Luther-University Halle-Wittenberg in 2013.
He holds a diploma in Business Information systems from the University of Cooperative Education Mannheim Germany, and a Master of business administration from University of Louisville, USA.
Mirko is cofounder of the Process Management Alliance e. V . which facilitates the identification of Best Practices in Process Management (BPINPM. net) and the transfer of BPM knowledge to the social and education sector.
Monika Klun University of Ljubljana, Slovenia Monika Klun is a full-time researcher and Ph d. student at the Faculty of economics of the University of Ljubljana, Slovenia.
Before starting her Ph d. studies in October 2013 she worked at a multinational electronics company in Austria.
Curricula Vitae 293 Ricardo Massa F. Lima Federal University of Pernambuco, Brazil Ricardo Massa F. Lima received the Ph d. degree in computer science from Federal University
He was a Postdoc with the Formal Methods Group, Chalmers University of Technology, Goâ teborg, Sweden, in 2001.
He is currently an Associate professor with UFPE. He is the Vice-Coordinator of UFPE€ s computer science postgraduate program.
Mikael Lind Viktoria Swedish ICT and Chalmers University of Technology, Sweden Associate professor Mikael Lind is with the Viktoria Swedish ICT and Chalmers University of Technology.
He is also one of the initiators of Maritime Informatics for applied research of digitalization in the maritime sector. 294 Curricula Vitae Peter Loos Saarland University,
and is Professor of Information systems at Saarland University. His research activities include business process management
Peter graduated from Saarland University (Dipl. -Kfm.).) He received his Ph d. Dr. rer. pol. and his venia legendi also from Saarland University.
He held positions as professor at Chemnitz University of Technology and at Johannes Gutenberg University Mainz.
Before he pursued a career in academics he worked for 6 years as software development manager.
Fabrizio Maggi University of Tartu, Estonia Fabrizio Maggi is Senior Research Fellow at University of Tartu.
Prior to this appointment, he was postdoctoral researcher in the Architecture of Information systems group at Eindhoven University of Technology.
He received a Ph d. in Computer science in 2010 from University of Bari. Curricula Vitae 295 Monika Malinova Vienna University of Economics and Business, Austria Monika Malinova is a teaching
and research associate and a doctoral candidate at the Institute for Information Business at the Vienna University of Economics and Business,
Austria. She completed her Master studies in Information systems at the Humboldt Universitaâ t zu Berlin, Germany.
Her research focuses on process architectures and the design of process maps. In particular, she is interested in how process maps enable an understanding of an organization†s operations.
Jan Mendling Vienna University of Economics and Business, Austria Jan Mendling is a Full professor and head of the Institute for Information Business at WU Vienna.
He studied at University of Trier (Germany) and UFSIA Antwerpen (Belgium and received a Ph d. degree from WU Vienna (Austria.
He was a postdoc with QUT Brisbane (Australia) and a junior professor at HU Berlin (Germany.
and board member of the Austrian Society for BPM. 296 Curricula Vitae Charles Møller Aalborg University, Denmark Charles Møller (born 1962) is professor in business process
innovation at the Department of Business and Management, Aalborg University in Denmark. Charles is researching topics like supply chain management
Charles Møller is the director of the Center for Industrial Production (CIP) at Aalborg University.
Jens Ohlsson Stockholm University, Sweden Jens Ohlsson received the MSC in Computer and Systems sciences, Stockholm University, 1999.
In 2004, he obtained an additional BSC in Communications-Pedagogics, Stockholm University. Between 1999 and 2011, Mr Ohlsson worked with business development at companies like SAP, Aptus Consulting,
Stockholm University. His research interests include disruptive technologies and business model innovations. Ceâ'sar Augusto L. Oliveira University of Pernambuco, Brazil Ceâ'sar Augusto L. Oliveira received the M. Sc. degree in computer engineering from the Computing systems Department, University
of Pernambuco (Recife, Brazil) in 2008 and his Ph d. degree in computer science from the Center for Informatics, Federal University of Pernambuco (Recife, Brazil), in 2014.
He has participated in several research and development projects in the manufacturing and energy industries. His main research area is business process management,
Curricula Vitae 297 Jan Recker Queensland University of Technology, Australia Jan Recker is the Woolworths Chair of Retail Innovation, Alexander-Von-humboldt Fellow and a Full professor for Information systems
at Queensland University of Technology. His research focuses on organizational innovation, process management in organizational practice,
Hajo Reijers Eindhoven University of Technology, The netherlands Hajo Reijers is a Full professor in Information systems at Eindhoven University of Technology as well as the head of BPM research at Perceptive Software.
He is the managing director of the European BPM Round table initiative. 298 Curricula Vitae Michael Rosemann Queensland University of Technology,
Australia Dr. Michael Rosemann is Professor and Head of the Information systems School at Queensland University of Technology,
Stefan Sackmann University of Halle-Wittenberg, Germany Stefan Sackmann is full professor and holds The chair of Information management at the University of Halle-Wittenberg, Germany.
After studying political economics at the University of Freiburg he received a doctorate in 2003 and a professorship in information systems and business economics (Habilitation) in 2010.
Curricula Vitae 299 Bernd Schenk University of Liechtenstein, Liechtenstein Bernd Schenk is senior lecturer for Information systems at the University of Liechtenstein.
He holds a Ph d. in Information systems from the Vienna University of Economics and Business and a MSC from the University of Innsbruck, Austria.
Furthermore, he has taught at different universities, including the University of Barcelona, Spain and the Tongji University, Shanghai, China.
He served as global edition reviewer for the textbook â€oemanagement Information Systems†(Laudon/Laudon. Theresa Schmiedel University of Liechtenstein, Liechtenstein Theresa Schmiedel is an Assistant professor at the Hilti Chair of Business Process Management at the University of Liechtenstein.
She holds a Ph d. in business economics from the University of Liechtenstein and a Diploma in economics from the University of Hohenheim, Stuttgart, Germany,
which she conducted partially at York University, Toronto, Canada. She worked as a Research Assistant at the Department for Sociology and Empirical Social Research, University of Hohenheim,
and the Center for Cultural and General Studies, University of Karlsruhe, Germany. Her research focuses on social aspects in information systems research
particularly on the interconnection of culture and business process management (www. bpm-culture. org. Her research has been published in journals,
including Information & Management, Enterprise Information systems, and Business Process Management Journal, as well as in academic books and conference proceedings. 300 Curricula Vitae Tom Thaler Saarland University, Germany Tom Thaler is researcher at the Institute for Information systems (IWI) at the German Research center
for Artificial intelligence (DFKI) and research project lead at Saarland University. His research activities include business process management, process mining, software development as well as implementation of information systems.
After his study he worked as a Business intelligence Consultant at SAP. Since 2012 he coordinates the information systems study at Saarland University
and supervises several classes at Saarland University, Goâ ttingen University and VGU School of business Informatics. He is sponsored by the German Federal Ministry of Education and Research (BMBF) and currently works on his Ph d. thesis. Peter Trkman University of Ljubljana,
Slovenia Peter Trkman is Associate professor at the Faculty of Economics of the University of Ljubljana.
His research interests encompass business models and various aspects of business process, supply chain and operations management.
He participated in several projects and published over 70 papers including papers in journals like Decision Support systems,
Curricula Vitae 301 Amy Van Looy Ghent University, Belgium Amy Van Looy holds a Ph d. in applied economics.
She is Assistant professor at the Faculty of economics and Business Administration of Ghent University. Before entering academia, Amy worked as an IT consultant (i e.,
Jan vom Brocke University of Liechtenstein, Liechtenstein Jan vom Brocke is Head of the BPM group in Liechtenstein.
He is Professor of Information systems, the Hilti Chair of Business Process Management, and Director of the Institute of Information systems.
He is Founder and Co-Director of the international Master Program in â€oeit and Business Process Management†and Director of the Ph d. program in â€oeinformation and Process Management†at the University of Liechtenstein (www. bpm
Since 2012 he has been appointed Vice-president of the University of Liechtenstein responsible for research and innovation. Jan has over 15 years of experience in IT
Jan is invited an speaker and trusted advisor on BPM serving many organizations around the world. 302 Curricula Vitae Juâ rgen Walter Saarland University, Germany Juâ rgen
Walter studied computer science at the Brandenburg University of Technology (BTU. His research activities include business process management, software development and graph theory.
Curricula Vitae 303 Richard J. Welke Georgia State university, USA Dr. Welke is director of the Center for Process Innovation, professor and previous chair of the CIS department
at the Robinson College of Business at Georgia State university. Prior appointments include professorships at TU-Delft, Erasmus University and Mcmaster University.
He is a cofounder of ICIS AIS, TIMS College on IS, and IFIP WG 8. 2. He has held C-level positions at a number of companies in the US and Canada.
His 100+papers are published in various books, refereed journals and conference proceedings. Dr. Welke†s scholarly contributions are in the areas of methodology engineering, meta-modeling, business process management, service innovation BAM/CEP, compliance business rules
Process Improvements 2. 2 IT Supports Continuous Process Improvements 2. 3 New Technologies Support Process Change 2. 4 Learnings 3 How Business Processes
Can Support Digital Innovations 3. 1 Business Processes Support IT Development 3. 2 Business Processes Support Digital Innovations 3. 3 Learnings 4
Managing Digital Innovations by Process Capabilities 4. 1 Learnings 5 Conclusion References Driving Process Innovation:
References Curricula Vitae Wil van der Aalst Eindhoven University of Technology, The netherlands Peyman Ardalani Saarland University, Germany JÃ rg Becker University of MÃ
nster, Germany Daniel Beimborn Frankfurt School of Finance and Management, Germany Marlon Dumas University of Tartu, Estonia Peter Fettke Saarland University, Germany Shengnan
Han Stockholm University, Sweden Peter Händel Uppsala University, Sweden Sandra Haraldson Viktoria Swedish ICT, Sweden Sandy Kemsley Kemsley Design LTD.
Canada Janina Kettenbohrer University of Bamberg, Germany Kai Kittel Baur Fulfillment Solutions Gmbh, Germany Mirko Kloppenburg Lufthansa Technik AG, Germany Monika
Klun University of Ljubljana, Slovenia Ricardo Massa F. Lima Federal University of Pernambuco, Brazil Mikael Lind Viktoria Swedish ICT and Chalmers University of Technology
, Sweden Peter Loos Saarland University, Germany Fabrizio Maggi University of Tartu, Estonia Monika Malinova Vienna University of Economics and Business, Austria Jan Mendling
Vienna University of Economics and Business, Austria Charles Møller Aalborg University, Denmark Jens Ohlsson Stockholm University, Sweden Cà sar Augusto L
. Oliveira University of Pernambuco, Brazil Jan Recker Queensland University of Technology Australia Hajo Reijers Eindhoven University of Technology, The netherlands Michael Rosemann Queensland University of Technology, Australia Stefan Sackmann University of Halle-Wittenberg, Germany Bernd
Schenk University of Liechtenstein, Liechtenstein Theresa Schmiedel University of Liechtenstein, Liechtenstein Tom Thaler Saarland University, Germany Peter Trkman University of Ljubljana, Slovenia Amy
Van Looy Ghent University, Belgium Jan vom Brocke University of Liechtenstein, Liechtenstein JÃ rgen Walter Saarland University, Germany Richard Welch Concord
Group Insurance companies, USA Richard J. Welke Georgia State university, USA Index
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