addressed to solve the shortage of skilled staff with manufacturers, grid operators regulators, etc. A multidisciplinary approach (engineering, economic, regulatory
the adequate technical staff trained by high level universities and other technical schools Networks are evolving:
skilled staff, particularly to achieve the development and deployment of innovative technologies Grids are being transformed into
Recruitment strategies must be enhanced to meet the skill sets needed. Multidisciplinary curricula should include not
Promotion based on clear evidence-based †¢claims related to environmental performance will enhance internal and external reputation
in promotion Communications incorporating understand-†¢able, valid and clear environmental perform -ance claims underpinned by fact based infor
Start promotion within a community of inter-†¢est e g. networks of suppliers and customers
Communication and the accompanying Staff Working Document set out 5 broad priorities -Develop legal rules to facilitate cross-border offers of online products and
This staff working document fulfills the commitment made in the Communication to report annually on the state of play of implementation of the action plan.
accompanied by a Staff Working Document13 with a view to establishing guidance on the application of Article 20 (2) of the Services Directive which enshrines the
As the Staff Working Document provides only initial clarifications on the non -discrimination clause on the basis of information gathered thus far, the Commission
13 Commission Staff Working Document with a view to establishing guidance on the application of Article 20 (2
on Consumer Policy (July 2010 †December 2011) and a Staff Working Document on knowledge-enhancing aspects of consumer empowerment
and the promotion of international cooperation for the prevention of match-fixing The Commission has established already an expert group to facilitate the exchange of
strategy for the promotion of shared access to the spectrum in the Single Market and allowing a structured political debate on the economic, technical
Promotion of common technology standards 36 Availability of good ICT education in primary and secondary schools 33
Promotion of common technology standards 32 Availability of good ICT education in primary and secondary schools 43
-sized firms directly employ staff working in UCL laboratories on corporate projects UCL, with its links in the Wallonia region and
their own managers and staff, and provide incentives to encourage staff to undertake this training outside
the workplace. The organisations that will be most successful in harnessing ICT will train their staff not
only how to use new technology, but also in more challenging areas such as how to deploy technology
and modifying criteria for promotion to reward new ideas and innovation. Training in change management can also help to ensure that
staff of European organisations, public and private sector alike. It is up to managers to exploit the fruits of
2003, †Commission Staff Working Document Gordon, Robert, 2003, â€oefive Puzzles in the Behavior of Productivity
Promotion of common technology standards 36 Policies to promote competition in the ICT sector 35
Promotion of common technology standards 32 Development of e-democracy 15 Regulation to protect consumer interests 19
Brooks, R.,Population Aging and Global Capital Flows in a Parallel Universe, IMF Staff Papers, Vol. 50
are being used by healthcare staff for communication (e-mail), demographic studies and surveys, consultations and treatment guidelines (Kasozi and Nkuuhe, 2003
hiring and deploying staff processing and payments of staff salaries. Other activities include the purchase and delivery
Enhancing healthcare delivery through ICTS 151 of food for patients; collecting and analysing disease spread data in a country,
storage facilities, transport facilities, utilities, mobilization tools, laboratory supplies, staff housing, remuneration and allowances, recording facilities
generate national targets, imports of vaccines and supplies, management of staff and equipment as well as enhance decision making process for long term plans
recruitment of university graduates and skilled personnel; awareness of new ideas and technologies; and incentives and institutional frameworks for improving collaborations within networks and clusters, including
the promotion of innovation. These policies must take into account the challenges and opportunities that new technologies and globalisation raise for small firms.
where the links between challenges, staff, and potential rewards are tight. †All-nighters†through which
%have staffs<10; 23%have staffs>250 SECTOR Predominantly from the following sectors: ICT services, high tech8, R&d
services. 50%are technical service companies (ICT, R&d Both from manufacturing and services, but less from the high
Least mentioned was the lack of adequate human resources (8. 49%)(see figure 3 3. 5 Use of IT in SMES
Lack of adequate human resources 517 Nelu Eugen Popescu/Procedia Economics and Finance 16 (2014) 512 †520
-financed by the European Social Fund within the Sectorial Operational Program Human resources Development 2007 †2013
and comments of RETA€ s management and staff. In particular, special thanks go to Mr. Felipe Romera, Ms. Lourdes Cruz, Mr. Daniel Gonzalez-Bootello
the Investment Promotion Agency (EXTENDA; the Andalusia Institute of Technology (IAT; the Andalusia Technological Corporation (CTA;
but they lack sufficient and adequate staff Support for university research is provided through a range of institutions,
However, the function of OTRIS is hampered by limited staff to keep sufficient contact with local
to an intermediate profile between academic and administrative staff that does not do research, but
These staff limitations make it difficult for OTRIS to work with small firms and prompt them to focus their efforts on working with more
University staff are prevented from holding more than a 10 per cent interest in private companies, from being a member of a board of directors, or
ï Look increasingly at workforce development and skills upgrading as channels for the promotion of
A final chapter summarises main conclusions and policy messages on entrepreneurship promotion and SME development for the region of Andalusia
new employment contracts over the last decade had been fixed of-term nature, many of which have been discontinued once the crisis has reached Andalusia.
At present the regional government is geared mainly towards the promotion of the sectors listed below. Whilst some are new to the regional economic landscape,
Between 5%-15%of the firms contracted R&d projects, use university facilities or exchanged staff
whilst only less than 5%licensed patents or undertook joint start-ups with university staff (Fernandez -Esquinas et al.
Innovation, fall some of the main regional organisations committed to the promotion of economic development, among which the regional development agency IDEA, the trade promotion agency
EXTENDA, the entrepreneurship agency ANDALUCIA EMPRENDE, the R&d-oriented CTA Corporaciã n Tecnolã gica de Andalucã a) and RETA (Red de Espacios Tecnologicos de Andalucã a
promotion of business clusters in strategic sectors for the region; attraction of domestic and international investments;
Through its network of 21 promotion offices in 19 countries, it provides information, consulting training and funding for business internationalisation.
movement of students, researchers, faculty and staff within European universities. The Bologna Process is linked to the broader Lisbon Strategy,
technology transfer and the promotion of public-private partnerships between Andalusia public universities (dependent on the regional government) and companies.
combination of spinoff firms from local corporate parents and technology staff mobility (Dahlstrand 1999 The Gothenburg model of entrepreneurship training is based an action entrepreneurship
promotion of an atmosphere of intellectual diversity that tolerates different approaches to the solution of technical problems;
these disciplines and for the recruitment of highly trained personnel. The life sciences and biotechnology industries draw directly upon analytical knowledge bases
i) the promotion of the knowledge economy; ii) entrepreneurial development and innovation. Total expenditures on these two
focus of PAIDI is on technology transfer and the promotion of public-private partnerships between
adequate staff to maintain contact with local businesses, as well as by structural impediments in national policies governing patenting
professors on staff and 40 000 students. The university has 270 active research groups, which is the
The Office for Technology Transfer has twelve people on staff with strong technical qualifications. The office has three divisions, one for technology commercialization, one to support
The staff limitations of the technology transfer offices make it difficult for universities to work with small firms and,
amount of activity related to the training of human resources, both in terms of the specific training of personnel provided by the researchers for firms and internships of university researchers in private
percent engaged in some form of consultancy relationship with university staff, 5 to 15 per cent of the
administered by staff of the NRC, IRAP is in many respects a stand-alone program run by its own
access to physical infrastructure, promotion of growth, government programmes, and commercial/services infrastructure ï Lowest scoring aspects:
Number of management staff 2. 3 managers 1 †9 managers 2 managers min Ratio of incubator staff:
tenants 1: 14 1: 2 †1: 64 1: 10-1: 20 Percentage of managers†time advising clients 39%5%†80%50
ï Overall, business incubators are a very cost-effective instrument for the promotion of public policy
Like most other European regions Andalusia has developed a well external trade promotion agency which has been charged with enhancing the internationalisation of SMES.
The promotion of high quality, small-scale food production also coincided with a wider trend of more environmentally conscious and †slow-food†based consumption patterns.
recruitment to firms. The skills and experience such returnees bring to firms are invaluable when operating in the global economy.
earmarked EUR 2. 38 billion (nearly one quarter of the total) for the promotion of the knowledge
based on the promotion of R&d and industry-university technology transfer, the regional government is missing the possible contribution of vocational education to innovation through a more qualified and
research contracts, collaborative research, training of human resources and supervision of graduates are also important modes of knowledge transfer that OTRIS should consider more than has done so far
Entrepreneurship promotion is therefore rightly at the top of Andalusia†s concern, and one organisation in the regional institutional
Incubators are one of the most favoured tools of business development promotion in Andalusia Only within the Malaga technology park (PTA) there are six of them.
instruments for the promotion of business modernisation, the underlying rationale being that clustering of technology-intensive firms enhances their growth and expansion.
focus has mainly been on export promotion, whereas foreign direct investment of local firms (e g
This is evinced in the increased recruitment of R&d personnel, the quality improvement of traditional products,
ï Look increasingly at workforce development and skills upgrading as channels for the promotion of
supporters there are professors, fellow doctoral classmates, academic staff, friends, and of course, my family. To this special group,
In addition, I would like to thank all administrative staff of the Universitat Autã noma de Barcelona, in particular the professionals of the Business Economics department
governmental agencies in export promotions since the 1990s, the growth of productivity has been one of the lowest among the EU countries (Cassiman and Golovko, 2011
addressed also to facilitate/promotion innovativeness and raise performance 127 Table 23. Summary of the implications in different ways
the promotion of innovation Source: Self-elaborated 128 4. Limitations and Future Research Lines 4. 1. Essay One
world†s human resources for research and innovation live outside the triad. Figure 1 below illustrates that for science
all his working life. From 1966 until 1979 he offered legal and economic advice as well as lobbying services
to cluster initiatives, public awareness measures, standardisation, promotion of venture capital supply, and education and training activities (see OECD, 2009c).
and JSPS (Japan Society for the Promotion of Science), JST (Japan Science and Technology Agency), NIMS (National Institute for Materials Science), RIKEN (Institute of Physical and
cluster) economies (regional technology division, business environment promotion division and there are divisions to nurture technological development (research and development
division, academia-industry cooperation promotion division. 31 On a local level, the Kyoto municipality is in charge of the cluster organisation and
Minatec campus staff (9 identifies new synergies, organises meetings for residents, develops communication tools, and
Tsing Hua University and National Chiao tung University providing ample human resources for the firms located in the park.
providing both technology and human resources. The top two IC foundries in the world Taiwan Semiconductor Manufacturing Company and United Microelectronics Company
with both the promotion of high-end technology development as well as the required breadth Another major policy field is to promote design capabilities that serve as the decisive
A critical factor in the promotion of micro-and nanoelectronics is the highly cyclical nature
supporting services with legal, patent, recruitment, and property advisers, and regional biotechnology associations. Finally, they want to associate the new company with the image
university staff. There, the anchor company took the dominant role and was supported by the surrounding university infrastructure.
promotion of investment package for attracting new firms to the Plastiwin cluster. Among the measures for supporting this policy is the preferential access to risk funding (through SRIW
incentives (reduced social-security contributions, cash recruitment grants, training subsidies etc.)) 87, support for outstanding scientific research (linkages to Universities), facilitation (if
and promotion of renewable energy use and environment initiative. As noted above, the Wallonia government defined economic redevelopment areas
industrial policy, there is now a specific promotion of investment package for attracting new firms to the Plastiwin cluster.
technological staff. 101 In terms of specialised equipment available to firms in the cluster, the two high-tech zones of Changsha account with about 44 highly specialised large-scale
340,000 technical staff Classification Emerging new cluster/revitalisation of old cluster Fast growing Infra-structure Strong knowledge infrastructure with many
This includes a proper IP management, promotion of spin-offs, acknowledging the importance of technology transfer in evaluations and
Arvanitis, S.,H. Hollenstein (1997), Evaluating the Promotion of Advanced Manufacturing Technologies (AMT) by The swiss Government Using Micro-Level Survey Data:
Arvanitis, S.,H. Hollenstein, S. Lenz (1998), Are Swiss Government Programmes of Promotion of Advanced Manufacturing Technologies (AMT) Effective?
Commission Staff Working Document, accompanying document to the Communication from the Commission to the Council, the European parliament and the European Economic and Social
EC (2009b), Current situation of key enabling technologies in Europe, Commission Staff Working Document accompanying the Communication from the Commission, COM (2009) 1257, Brussels
Implementation Report 2007-2009, Commission Staff Working Document, accompanying document to the Communication from the Commission to the Council, the European parliament
The Promotion of Nanotechnology R&d, Case study under the Project â€oemonitoring and analysis of policies and public financing
This also applies to the recruitment of graduates by ï rms, which is probably one of the main mechanisms for making money from fundamental research 54.
of former staff, have been excluded generally from the task of advancing the frontiers of innovation. OI scholars state that in the OI
Concannon, a partner at executive recruitment firm Kornferry â€oecompanies are recognizing that a judicious use of IT can lead them
marketer for technology recruitment. â€oei must manage to establish our firm as a software company and,
•The potential for future career development: 54%are strongly satisfied, compared with 43%of IT-intensive industry CIOS
%The potential for career development 45 %59%People's perceptions of the role of a CIO
promotion of markets. â€oe†Innovation management†is a prerequisite for innovation to flourish in firms.
Promotion of the Region Waterford and the South East region have undergone a period of catch up in terms of
intensify promotion activities in the region  In co-operation with the CEBS additional Ideagen and Enterprise Start events will be
domestic staff, caring, health and childcare) and further scrutiny may be required of new applications for work permits for such personal service vacancies
The continued development and promotion of such heritage sites in the region, of which there are many,
outsourcing, supply-chain/procurement, IT operations, human resources and finance/transaction processing Key Assets The South East has a lower than average proportion of employment overall in services
The CCMA completed a Training Needs Analysis with the recruitment member companies and developed a prospectus of education programmes for Talk Talk employees to
WIT has total staff of 906, with a core staff of 766,60 Exchequer funded research staff and 80 other specialist staff
Research Strengths The Forfã¡s Research Prioritisation Exercise completed a review of all research activity in the
for staff in local companies. Notable among these companies has been Sun Life where the program is currently upgrading the skills of around 30 Sun Life employees
involved in the promotion and encouragement of enterprise and entrepreneurship in the South East region:
This is a significant development from a tourism promotion point of view and enhancing the quality of life within the City
Promotion of the Region Waterford and the South East region have undergone a period of catch up in terms of
and intensify promotion activities in the region  In co-operation with the CEBS more Ideagen and Enterprise Start events will be held in
domestic staff, caring, health and childcare) and further scrutiny may be required of new applications for work permits for such personal service vacancies
Reed Recruitment Dublin Meridian Global Services Dublin Roar Promotions Dublin Popgap Games Dublin Lex Consultancy Dublin
Zynga Dublin SAGE Dublin UPS Dublin Uniphar Group Dublin HP Dublin Three Ireland Dublin Gala Networks Dublin
HR and recruitment services Irish UNUM Carlow Services centre Foreign State street Kilkenny Fund administration and services centre Foreign
are searchable by technology/capability and not based on a †research centre†promotion Fig (i) Activities that Stimulate Innovation
ï§The region has benefited from a strong international brands through the promotion of Waterford Crystal, Kilkenny Medieval City and Wexford Opera
involved in the promotion and encouragement of enterprise and entrepreneurship in the Southeast region. The Forum recognises that a critical element to the success of the South
recruitment of a UK based company, H2o Networks (see link below), to provide a fibre
region is to ensure greater co-ordination in the promotion and preservation of the natural
ilte Ireland is the primary state agency responsible for tourism promotion. In its most recent operational plan, the agency sets the objective of achieving revenues of â 600m in the
The continued development and promotion of such heritage sites in the region, of which there are many,
outsourcing, supply-chain/procurement, IT operations, human resources and finance/transaction processing In Ireland, services that are traded internationally currently account for 43%of Irish exports
With 160 active staff and students, the TSSG is a significant pool of specialist expertise within
involved in the promotion and encouragement of enterprise and entrepreneurship in the South -East region.
positive benefits is the promotion of volunteerism. A high profile example of how volunteerism can reap significant benefits is the annual Spraoi festival in Waterford City
Encourage an innovative mindset in the region through the promotion of examples of successful innovation from across the public and private sector
Cooperating and collaborating with other statutory bodies in the promotion and encouragement of oriented basic research;
been successful in nurturing its human resources compared with other advanced economies (it is ranked 7th for health and primary education and 15th for
and a decline in the extent to which staff is being trained at the workplace Norway is ranked 15th this year, up by one
must focus on building up its human resources base through better primary education and healthcare (63rd and higher education and training (74th), increasing the
and firing staff (54th and wage determination (43rd), efficient financial market development (41st), and the intensity of local competition
to its human resources base. Education enrollment rates at all levels remain low by international standards and the quality of the educational system receives
human resources by improving the health and education levels of the country†s workforce, as well as encouraging
institutions and the Austrian Research Promotion Agencyâ'†s law (à sterreichische Forschungsfã rderungsgesellschaft (FFG:
x Promotion of projects in the areas of local public transport and public regional transport, environmentally friendly freight transportation as well as mobility
x Promotion of projects for the support of market penetration of sustainable and climate-relevant energy technologies
Austrian Research Promotion Agency (FFG) www. ffg. at Energy Research Programme: Energy Systems of Tomorrow www. energiesystemederzukunft. at/english. htm
Promotion of renewable energy (Flemish only -"Generaties"(industrial innovation platform for renewable energy technologies): ) Strategies for renewable energy
Promotion of renewable energy (Flemish) www. ode. be /"Generaties"platform: Strategy documents for renewable energy www. generaties. net/Default. aspx?
and the promotion and diffusion of knowledge systems in the public domain, such as Communia. These activities are favouring a
of the Singaporean Civil service, PS21 has created systemic interventions such the Staff Suggestion Scheme that creates an opportunity for any public officer to directly submit
Human resources: Attractiveness of working conditions for researchers compared with other employment opportunities; facilitated mobility of research and innovation personnel between the public and the
37 Technopolis (2011), Review of innovation promotion instruments at regional level, unpublished report for OECD
staff exchanges Improved technical competencies of staff increase effectiveness of in-house R&d Improved innovation
performance, increased technological absorptive capacity Increase science -industry links Student placements academic-industry cooperation projects
of staff reporting new working behaviours etc Increase rate of productivity in regional SMES Increased share of turnover
knowledge about those delivery instruments, a summary of EU staff experience in managing them is given here in a standardised form,
cooperation between academia and industry, including SMES, through staff secondments and temporary hosting of experienced researchers
•promotion of local academia-industry cooperation and their cross-border networking •aid for international partner search
spirit of their staff and students, provide advice and services to SMES, and participate in schemes promoting the training and placement of high level
and can increase the attractiveness of regions in terms of human resources and 98 http://ec. europa. eu/enterprise/sectors/ict/key technologies/kets high level group en. htm
•Promote investments in the protection, promotion and development of cultural heritage. 109 Other investments could include:
be put on the promotion allowing new potential users to become familiar with this innovative way of financing
and promotion of good practices amongst peers131 (e g. awarding prizes for the best innovation procurement or methodology132), and developing
materials and promotion to the demand and to better reach the target group. In particular, the development should follow the recommendations of the
individuals frequently do not have the knowledge or human resources to effectively use and manage IPR.
See for example â€oemaking public support for innovation in the EU more effectiveâ€, Commission staff working document SEC (2009) 1197
So far staff in innovation agencies has hardly skills to assist their clients to establish
ï develop and test a qualification profile, curriculum and training courses for staff currently providing brokerage services in established networks or SME agencies
support agencies interested in enhancing the skills of their staff ï The efficiency of innovation support service provision-for example
-Awareness raising regarding the recruitment opportunities for SME instrument coaching towards appropriately qualified individuals -Creation of information materials, setup of dissemination events, creation of on-line
The eligible costs of the action are restricted to the staff costs of the qualified staff members
rates of senior staff in the network projects in the country II. Service provision in 2015/16
are restricted to the staff costs of the qualified staff members and indirect costs at the standard
stable environment with highly qualified staff The IMPÂ rove European Innovation Management Academy has the potential to assist the
First, by providing a capacity building environment for the innovation advisors (staff of Enterprise Europe Network) that work in regions with a weakly developed consulting base
their staff working with SME;(ii) for the work with SME and (iii) during the design of new
expertise and support in the form of staff time or volunteers. For instance, UN Volunteers, through the United
Staff are justifiably proud of its social mission and record of achievement, and some have a strong desire to keep it â€oepure. †However, while
and hiring of Secretariat staff. The initiative has attracted many credible partners, such as the Development Gateway Foundation, Global Knowledge Partnership, Google, Inter
large firms, especially regarding human resources. In Upper Austria the average innovation budget in relation to turnover is 11.0%,the average innovation staff in
relation to employment is 15.6%in the case of SMES Large firms, for comparison, have average ratios of
small staffs available for the centre management and market-oriented activities. Services or functions which
The Austrian Industrial Research Promotion Fund Forschungsfoâ rderungsfonds fuâ r die gewerbliche Wirt -schaft, FFF), 2 located in Vienna, supports research and
human resources Bangalore (and India as a whole) has comparative low labour costs 37 of course. Not only price for labour is an advantage but also the quality of the work
responsible for all innovation promotion programmes. Overall, the institutional ar -rangements are characterised by a limited amount of intermediary actors, few redun
He and his (intellectual) staff can be seen as visionaries and key persons for Montpellier†s development.
founded in 1986, responsible for the development and promotion of the †pã'les†(Voyer 1998). 13 business parks, 6 incubator and technology parks (the flagships are †Cap Al
Development bodies, networking and business promotion in North Jut -land. European Studies †Series of Occasional Papers, 28.
Clusterpreneurs-Promotion of high-tech clusters in low-tech re -gions. Aalborg Stoerring, D. and B. Dalum (2006:
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