and the promotion and diffusion of knowledge systems in the public domain, such as Communia. These activities are favouring a
of the Singaporean Civil service, PS21 has created systemic interventions such the Staff Suggestion Scheme that creates an opportunity for any public officer to directly submit
Using scenarios for staff development with mobile technologies. In Proceedings of mlearn: Making the connections. 6th International
Where does staff development fit in the educational technology landscape? In Hello! Where are you in the landscape of
Preparatory staff development issues. In ICT: Providing choices for learners and learning, Proceedings ascilite Singapore 2007
which employs some 860 staff. The C&ag certifies the accounts of all government departments and many other public sector bodies
using the number of staff employed to operate the service and the Authority does not
differences in the number of staff used to deliver and operate the two systems The business case for the CIP system
contract price and the cost of internal staff supporting the ICT system 20 Part Four NHS Prescription Services:
4. 20 There are around 11 full-time equivalent staff who operate the legacy system with a small number of standby staff available to cover for absences and emergencies
The staff we met are typically long-serving and experienced, and reliance is placed upon this experience to sustain service levels rather than more formal training
4. 21 A good level of support is provided to the staff users with a change-controlled
operating manual that contains business rules for processing drugs, and a comprehensive and frequently updated drug catalogue for drug codes and prices
Staff performance is monitored and captured by both systems This enables managers to effectively track the performance of their staff and manage
issues appropriately 4. 22 A large IT support team is necessary due to the diversity and complexity of the
although at the time of our study, staff were still waiting for a date for the move.
ï Interviews with financial and operational staff ï Analysis of investment and spend data ï Analysis of service performance and service reporting data
and contract management staff, technical stakeholders and representatives from suppliers ï Document review of ICT and contracting strategies, reviews of the ICT estate, technical
ï Semi structured interviews with corporate service leaders, senior technical staff, system users drawn from staff and representatives from the suppliers
ï Data and document review that encompassed key contracts, technical and design documentation management information, minutes from service
Internal workforce The staff responsible for the ongoing operation of the legacy system have the necessary skills
Recruitment, retention and development activities are aligned with the needs of the service and its customers
defence, education, private households employing staff and religious organisations. Canada includes the industrial sector Japan excludes agriculture, forestry, fisheries and mining.
Web site, order exchanges with regular customers, recruitment and receiving customer feedback. Some SMES purchase some standard materials, office equipment and software over the Internet,
generate excessive workload in terms of staff time. In fact, some small shop owners, especially those that outsource Web page design and updating, have found it difficult to contain site development costs which
Finding staff with e -commerce expertise 20 20.3 20.0 34.3 32.2 34.2 21.9 9. 2
information and promotion. In the United states, where on-line travel sales grew rapidly from USD 400 million in 1997 to USD 22.7 billion in 2002, they still only represented 10%of total travel sales
offers both on-line access to ICT training and off-line consultation with trained staff at local Learndirect
Service users can contact the trained staff in local Learndirect centre for consultation United states Business
Staff Working Document to present its evaluation of the implementation of the E-commerce Directive (hereafter:
The detailed analysis included in this Staff Working Document and the Communication is partly based on the results of an open public consultation carried out between August and
This Staff Working Document also draws on other sources of information available e g studies, participation in conferences, interviews with stakeholders and the deliberations of the
The Staff Working Document is not legally binding and does not constitute Commission guidelines The second annex to the Communication identifies the latest trends in business-to-consumer
33 Commission Staff Working Paper, Telemedicine for the benefit of patients, healthcare systems and society
Annex II of the Staff Working Document contains a list of national measures transposing the Directive
however, be recalled that this Staff Working Document is not legally binding, does not create any new legislative rules
of this Staff Working Document for a more detailed description â¢The Finnish Act on provision of information society services (transposing the E
This Staff Working Document does not cover infrastructure but deals with regulatory obstacles which still need to be addressed within the Single Market.
This Communication will be complemented by a Staff 175 Directive 2011/62/EU of the European parliament and of the Council of 8 june 2011 amending Directive
As outlined in the Staff Working Document"Bringing e-commerce benefits to consumers "accompanying the Communication on e-commerce,
-mentioned report and the preparation of this Staff Working Paper show that these business practices can affect electronic commerce as much as their"brick and mortar"competitors and
for the promotion of e-invoicing. In turn, the Commission established a âoeeuropean Multi -Stakeholder Forum on e-invoicingâ to identify common hurdles
Although this Staff Working Document does not cover networks and infrastructure, it is obvious that a clear relationship exists between these networks
306 Commission Staff Working Document, Accompanying document to the Green Paper on the future of VAT
2004, Michael Schrage was asked by Ubiquity staff â And so you see the customer as the main player in
EUR 600m and a staff of 360. They also established a ventureâ capital fund, Finnvera,
human resources to conduct basic research, which is translated in turn to applied research leading to prototypes picked up by industry that markets the
such as promotions or career success or salaryâ (2 Employees who are motivated at work are more likely to be persistent, creative and productive
and subordinates staff*.*As noted by UIDAI, â A cru -cial factor that determines an individualâ s wellbeing
staff where the practical work is done Example of Oulu Innovation Alliance Innovation Centres and Open Innovation â Center for
The Openeyifâ¢proposes recruitment of European young innovators through a series of open calls for
or crowd sourced recruitment and is very much the heartland of open innovation. Typically this is a more highly managed relationship
rely on less human resources (Hausman, 2005) and therefore have to deal with a lack of a broad multi
enterprises, based on staff headcount, annual turnover and annual balance sheet (European Commission, 2005. As financial data is rarely
not always offer qualified staff, and because of limited resources, there is no possibility to train the
promotions aimed at targeted customers Interviewee 1: âoewe are actively using our home page to illustrate our products
human resources and the lack of technological capabilities force them to look for different types of innovation partners
Medical staff must care for more patients; patients stay for shorter hospitalisation periods; and the drive is strong to increase the medical staffâ s productivity
Furthermore, retailers can adapt their promotions to each customerâ s personal style This approach not only provides extensive capabilities for the buying process,
The third step is promotion. In this step, Curana organized information sessions to promote its new ideas among potential customers.
R&d managers or staff managing new business develop -ment activities. In total 2230 respondents were contacted, of
R&d managers or staff managing new business develop -ment activities. In total 2230 respondents were contacted, of
human resources and the lack of technological capabilities force them to look for different types of innovation partners
Medical staff must care for more patients; patients stay for shorter hospitalisation periods; and the drive is strong to increase the medical staffâ s productivity
Furthermore, retailers can adapt their promotions to each customerâ s personal style This approach not only provides extensive capabilities for the buying process,
The third step is promotion. In this step, Curana organized information sessions to promote its new ideas among potential customers.
â asked that members of the staff sign a release form that would prevent them from receiving
criteria in recruitment and promotion of academic staff, as well as ambitious goals in the selection of
Competition for scarce academic staff of top quality may be considered a layered game only highly ranked institutions can compete for very
-tain many results by postponing the promotions in the career. Second, we are observing average data
promotion to a higher level may occur within a year of the initial promotion The dynamics we observe are the result of intense
competition among universities to attract the best young researchers, then the best young professors Without strong competition among universities
-ble to normalize these data by age or seniority, given several missing items of data.
and each 15 years of professional seniority It has been suggested that Europe and the USA differ structurally in the geographic mobility of in
seniority 604 0. 02 2. 00 0. 078 0. 111 European competitiveness: IT and long-term scientific performance
-ent and competitive recruitment procedures for re -searchers, larger mobility of researchers. The creation of the European Research Council has been
to hire staff quickly -and you need to be able to dismiss them again if necessary.
The European commission considers the promotion of SMES as very important. Its numerous related activi -ties cover the"Small Business Act (SBA)" for Europe,
on measures facilitating access to finance, foreign markets and human resources. Access to finance and foreign markets will be discussed more detailed below in sections 4. 2. 2 and 4. 2. 3. Examples of policies for
easing access to human resources include the following ï The SPRING programme of the government of Singapore offers several human resources related
measures: a Business Advisors Programme to attach experienced professionals as business ad -visors for potential high-growth SMES;
SMBA applies more than 100 SME promotion measures Recently there have been noticeable changes in Korean SME policies.
In addition, SMBA had a SME promotion fund of 4. 3 trillion won (3. 6 billion USD),
-quently SMBA has made the promotion of technologically innovative SMES one of its most important policy
The new focus is on the promotion of âoeglobal Star SMESÂ as the backbone of the economy.
Introducing a related law (Mid-sized Enterprise Promotion Act and the institutionalisation of this structural change are complicated issues and currently under discussion
property and new ventures, human resources headhunting, consulting and market research, and investment banking services for merger and acquisition activities.
new policy systems have shifted public discussion from protection to promotion of SME business activi -ties;
-nology and information technology, employment and human resources, and financing Addressing barriers to access finance Beyond its regular annual reports, the SME Agency has been active recently in commissioning numerous
-pendent innovative capacity of SMES, then, the SME Agency pursues innovation promotion activities in two
time in 2010 a subsidy programme for SMES employing next-generation high-tech human resources ï Fostering business transfer:
and Human resources that Generate Innovation Tokyo: commissioned by SME Agency, 2009 ï Mizuho Research Institute. 2009.
In Israel, the main body that operates policy tools for the promotion of R&d in industry is the
statements, the MOIT âoefocuses on the promotion of economic growth in Israelâ and the OCS âoeoversees all
issues, and manages several programmes that aim at the promotion of innovation and support of SMES
Another project that targets the promotion of innovation in SMES is initiated Magneton, also and managed by the OCS.
"MOF & MOIT formed a comprehensive programme for the promotion of high-tech industries",June 2010, at:
-ternal to the company, not externally related to issues like the business cycle, consulting or public promotion
The crucial argument against direct and selective promotion of high-growth SMES is Why promote those SMES that are successful anyway?
-tional export promotion programmes and innovation support measuresâ which could also âoeconsider the inter -actions and complementarities between national and EU level instrumentsâ.
to hire staff quickly -and you need to be able to dismiss them again if necessary.
The European commission considers the promotion of SMES as very important. Its numerous related activi -ties cover the"Small Business Act (SBA)" for Europe,
on measures facilitating access to finance, foreign markets and human resources. Access to finance and foreign markets will be discussed more detailed below in sections 4. 2. 2 and 4. 2. 3. Examples of policies for
easing access to human resources include the following ï The SPRING programme of the government of Singapore offers several human resources related
measures: a Business Advisors Programme to attach experienced professionals as business ad -visors for potential high-growth SMES;
SMBA applies more than 100 SME promotion measures Recently there have been noticeable changes in Korean SME policies.
In addition, SMBA had a SME promotion fund of 4. 3 trillion won (3. 6 billion USD),
-quently SMBA has made the promotion of technologically innovative SMES one of its most important policy
The new focus is on the promotion of âoeglobal Star SMESÂ as the backbone of the economy.
Introducing a related law (Mid-sized Enterprise Promotion Act and the institutionalisation of this structural change are complicated issues and currently under discussion
property and new ventures, human resources headhunting, consulting and market research, and investment banking services for merger and acquisition activities.
new policy systems have shifted public discussion from protection to promotion of SME business activi -ties;
-nology and information technology, employment and human resources, and financing Addressing barriers to access finance Beyond its regular annual reports, the SME Agency has been active recently in commissioning numerous
-pendent innovative capacity of SMES, then, the SME Agency pursues innovation promotion activities in two
time in 2010 a subsidy programme for SMES employing next-generation high-tech human resources ï Fostering business transfer:
and Human resources that Generate Innovation Tokyo: commissioned by SME Agency, 2009 ï Mizuho Research Institute. 2009.
In Israel, the main body that operates policy tools for the promotion of R&d in industry is the
statements, the MOIT âoefocuses on the promotion of economic growth in Israelâ and the OCS âoeoversees all
issues, and manages several programmes that aim at the promotion of innovation and support of SMES
Another project that targets the promotion of innovation in SMES is initiated Magneton, also and managed by the OCS.
"MOF & MOIT formed a comprehensive programme for the promotion of high-tech industries",June 2010, at:
-ternal to the company, not externally related to issues like the business cycle, consulting or public promotion
The crucial argument against direct and selective promotion of high-growth SMES is Why promote those SMES that are successful anyway?
-tional export promotion programmes and innovation support measuresâ which could also âoeconsider the inter -actions and complementarities between national and EU level instrumentsâ.
and to the Director and staff of the Regional Authority for their work in bringing this process to a successful conclusion
promotion of social inclusion. The Plan also contains a commitment to support in the National Spatial Strategy in
the promotion of more balanced regional development The theme for the National Development Plan for the period 2007-2013 is â Transforming Ireland â A Better Quality
With the active promotion of the Plan by the SERA in conjunction with SEAI and Teagasc and its six constituent local authorities the realisation of
-servation of built heritage, protection of archaeological sites and monuments and promotion and enhancement of
A3 Promotion of the Knowledge Economy through increasing high-level research and development in the Higher and Further Education Institutes and developing industry â academic co-operation and links
and attracting overseas and domestic visitors through promotion of diverse and well -developed tourism sectors and highlighting the facilities for the business sector
public transport networks and through innovation, enterprise promotion and business links. These towns will also require investment in water services infrastructure in compliance with all environmental legislation and the
Through positive and active promotion the region can create a self sustaining forest industry reliant on no one sin
A key requirement for industry for the future will be the continuous development of their human resources
The training of staff for the industry by the third and fourth -level colleges, by CERT and by the industry itself must develop
A key challenge for the region is to ensure greater co-ordination in the promotion and preservation of the natural
Encourage an innovative mindset in the region through the promotion of examples of successful innovation from across the public and private sector.
-age and support more sustainable travel patterns among staff, clients and other visitors. The Regional Authority
Such a plan usually concentrates on staff commuting patterns but may also include business travel and fleet management.
-cient, fast and relatively inexpensive form of transport and its promotion is in line with the principles of sustainable
development and promotion of healthy lifestyles. This objective will be achieved through the prioritising of needs of pedestrians in the urban environment through the management of movement, including traffic calming.
through the involvement of staff such as Arts Officers and the provision of sites and facilities
-ment of all relevant staff, in particular RAPID coordinators 108 Regional Planning Guidelines for the Southeast Region 2010-2022
-Initiate local campaigns for biodiversity promotion such as native tree planting schemes creation of wildlife corridors and wetlands creation across the region
The control and promotion of awareness on invasive species is being driven by the All-Ireland Invasive Species Initiative www. invasivespeciesireland. com A useful guidance document relating
8. 4 Linguistic Heritage & Promotion of An Ghaeltacht Gaeltacht areas are considered to have unique cultural and environmental attractions,
Local authorities should encourage the promotion of architectural, cultural and natural heritage assets for the purpose of education and tourism.
The Regional Authority is committed to the promotion of sustainable development All Plans and Projects should comply with Article 6 of the Habitats Directive to ensure that there are no sig
the Southeast Region and promotion and protection of the status of Blue flag Beaches â¢Measures in Pollution Reduction Programmes for Bannow Bay, Dungarvan Harbour and Waterford Estuary
E. Implementation of the Regional Tourism Development Plan for improved visitor facilities and promotion of
-ral and human resources 10.2.1 Implementation Committee Implementation structures will continue through the Regional Authority and its Committees, local authorities and
to urban renewal, recreational facility provision and tourism promotion -The development of the renewable energy potential of the region by bringing forward supportive
promotion of startups and entrepreneurship and directing government procurement to young or smaller fi rms while also ensuring the
promotion of innovation, internationalisation and entrepreneurship Pillar 2 Pillar 3 Pillar 4 Leading sectors Emerging activities
towards the promotion of innovation, internationalisation and entrepreneurship Each of these objectives corresponds to a pillar of action
promotion of innovation, internationalisation and entrepreneurship Pillar 2 Pillar 3 Pillar 4 Leading sectors Emerging activities
This promotion takes the form of structural support for emerging processes and the construction of capabilities related to basic
agreement with MATIMOP, the Israeli Governmentâ s industry centre for R&d for the joint promotion
) the promotion of entrepreneurial culture throughout society as a whole; and a legal and regulatory framework to facilitate the creation and expansion of new companies and the exploration
human resources and participation in shares in order to speed up and increase the number of spin -off companies at knowledge centres
and technological mediation services, legal advice, companies specialising in human resources training, mentoring and accelerating, etc. It is vital to provide the greatest possible incentives for
-Promotion of the efficient resource use and pollution reduction through dissemination and training -Support for networks and associations that promote technology and know-how exchanges
Commercial or marketing innovation, based on improved design, packaging, positioning, promotion price policy or sales channels,
that research professionals can pursue attractive professional careers and achieve international projection. Public action should continue in this sphere with the objective of consolidating Catalonia
Promotion, attached to the Ministry of Economy and Knowledge; the Directorate General for Research, also attached to the Ministry of Economy and Knowledge;
promotion of innovation, internationalisation and entrepreneurship Pillar 2 Pillar 3 Pillar 4 Leading sectors Emerging activities
towards the promotion of innovation, internationalisation and entrepreneurship Each of these objectives corresponds to a pillar of action
promotion of innovation, internationalisation and entrepreneurship Pillar 2 Pillar 3 Pillar 4 Leading sectors Emerging activities
This promotion takes the form of structural support for emerging processes and the construction of capabilities related to basic
agreement with MATIMOP, the Israeli Governmentâ s industry centre for R&d for the joint promotion
) the promotion of entrepreneurial culture throughout society as a whole; and a legal and regulatory framework to facilitate the creation and expansion of new companies and the exploration
human resources and participation in shares in order to speed up and increase the number of spin -off companies at knowledge centres
and technological mediation services, legal advice, companies specialising in human resources training, mentoring and accelerating, etc. It is vital to provide the greatest possible incentives for
-Promotion of the efficient resource use and pollution reduction through dissemination and training -Support for networks and associations that promote technology and know-how exchanges
Commercial or marketing innovation, based on improved design, packaging, positioning, promotion price policy or sales channels,
that research professionals can pursue attractive professional careers and achieve international projection. Public action should continue in this sphere with the objective of consolidating Catalonia
Promotion, attached to the Ministry of Economy and Knowledge; the Directorate General for Research, also attached to the Ministry of Economy and Knowledge;
-ticular their human resources manage -ment, need to be modernized. The gender dimension must be integrated in research
Act 5/2001 on Promotion and Development of Scientific research and Innovation â¢First Integrated Plan of R+D+i in the Canary islands 2003-2006
â Promotion of tourism-focused business clusters â Dissemination of innovation throughout the sector via distributed
Human resources: Attractiveness of working conditions for researchers compared with other employment opportunities; facilitated mobility of research and innovation personnel between the public and the
37 Technopolis (2011), Review of innovation promotion instruments at regional level, unpublished report for OECD
â¢Research spin-off promotion schemes (e g regional seed and venture capital funds â¢Regional high-tech clusters, S&t Parks
â¢Promotion of participation of public and private actors in international technology networks â¢Lobby national government for public
â¢Promotion of innovation in services â¢Technology parks and incubators â¢Innovation vouchers in selected
â¢Regional agencies for innovation promotion combining technology transfer with other services â¢Promote innovation start-ups (business angel
â¢Support for young graduate recruitment in firms â¢Concentration of regional action on non-traded sectors
â¢Innovation and entrepreneurship culture promotion â¢Supply-chain management initiatives to reduce fragmentation â¢Innovation-oriented public procurement
entrepreneurship promotion events â¢Develop latent demand for innovation innovation vouchers, placement of students in SMES
Training sessions, staff exchanges Improved technical competencies of staff increase effectiveness of in-house R&d
Improved innovation performance increased technological absorptive capacity Increase science -industry links Student placements academic-industry
through staff secondments and temporary hosting of experienced researchers The last calls for proposals under FP7 will be published in summer 2012.
â¢promotion of local academia-industry cooperation and their cross-border networking â¢aid for international partner search
for instance, stimulate the entrepreneurial spirit of their staff and students, provide advice and services to SMES,
attractiveness of regions in terms of human resources and investments. These positive impacts are highlighted in different EU policy documents and studies. 102
European Competitiveness Report 2010, Commission staff working document, COM (2010) 614 102 In particular in the 2010 Commission Communication'Regional policy contributing to smart growth
â¢Promote investments in the protection, promotion and development of cultural heritage. 109 Other investments could include:
on the promotion allowing new potential users to become familiar with this innovative way of financing and contribute to a smooth and rapid implementation of these instruments
of civil servants/procurement officers and exchanges and promotion of good practices amongst peers131 (e g. awarding prizes for the best innovation procurement or
There is a strong focus on intensifying promotion of entrepreneurship and the scaling of Irish owned firms, further developing Irelandâ s proposition for FDI in the
â¢Promotion of partnerships between MNCS and indigenous firms involved in research centres â¢Joined up approach to promotion of strategic international engagement and collaboration
by The irish research community â¢Emphasis on realising impact from state-funded research in line with the recently
â¢recruitment initiatives to attract iconic research leaders to Ireland, including support for the development and attraction of European Research Council (ERC
â¢Supports Technology Transfer Strengthening by funding dedicated staff within the Universities to ensure that best use is made of research outputs with commercial
There is a strong focus on intensifying promotion of entrepreneurship and the scaling of Irish owned firms, further developing Irelandâ s proposition for FDI in the
â¢Promotion of partnerships between MNCS and indigenous firms involved in research centres â¢Joined up approach to promotion of strategic international engagement and collaboration
by The irish research community â¢Emphasis on realising impact from state-funded research in line with the recently
â¢recruitment initiatives to attract iconic research leaders to Ireland, including support for the development and attraction of European Research Council (ERC
â¢Supports Technology Transfer Strengthening by funding dedicated staff within the Universities to ensure that best use is made of research outputs with commercial
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