internet trust and security, much faster internet access and better investment in research and development. Some are particularly close to concrete issues faced by
medical management tools and telecommunication to develop novel applications for the management of epilepsy It will deliver non-intrusive personal health system (PHS) for monitoring and early diagnosis
The pilot was carried out in three different sites â Spain, Greece and Norway â where it developed insights into local structural and operational barriers to overcome for
such as tele-care, tele-medicine and elderly-friendly videoconference), which help to prolong independent living
The services were tested in six pilot sites across Europe over the last 24 months of
DREAMING integrated familiar devices-such as blood pressure cuffs, mobile phones and TV-in a single platform. The system is based on a âoeboxâ installed at the userâ s home and
Thanks to the videoconference facility, the elderly can request help or receive âoevirtual visitsâ by caregivers, family and friends
far generated by cyclic on site user validations on a pan-European scale. The longitudinal
Only 20%of the elderly are active internet users. They can communicate more and better using devices they are more familiar with, such as TV screens and remote
been implemented and currently used in sites in Spain UK and France, reaching more than 1750 users as well as
several user trials in different sites throughout Europe The project also resulted in a comprehensive rehabilitation programme that can be
GUIDE puts a dedicated focus on the emerging Web & TV platforms and services (Connected TVS, Set-Top Boxes, etc..
information) of public authoritiesâ websites has remained pretty stable over the past years, there has been a steady increase in the âoeinteractiveâ use of these services
which addresses these challenges by ensuring that public sector websites are fully accessible by 2015. The Plan is requesting Member States to formally agree on
projects intended to fill the gaps in Europeâ s energy, transport, telecommunication and ICT networks for the 2014-2020 period.
) in electronic form via internet in a fast, secure and certified way. It was very important to collaborate closely
Thanks to ICT-particularly social media-more and more citizens are able to take direct part in political debate.
the platform widget is made available also on social media channels and mobile devices Puzzled by Policy Users can compare graphically their views on immigration with national and EU immigration
technologies (including Web 2. 0 and social networking) to pilot a range of citizen -centred services (e g. searchable inventories on national migration policies and related
legislation). ) The key objective is to facilitate citizensâ involvement in immigration policy development, granting access to policy information
on the internet. Information currently available is segmented often and isolated in a non-user friendly manner.
to the benefits brought by the Internet, smartphones, and the visible and invisible computing power around us.
The Digital Agenda for Europe (DAE) recognises that the Internet has proved to be remarkably secure, resilient and stable.
Only 12%of European web users feel completely safe making online transactions. 38%of users had concerns with the
â¢security of networks â the internet has become a critical information infrastructure, encompassing IT systems and networks across the globe.
â¢trust in technology â 74%of EU Internet users in 2012 think that the risk
who start using Internet from the age of 7, need quality content online to stimulate their imagination and help them
and tools for using the Internet safely and responsibly. A combination of policies is required to deliver a Better Internet
for Children. The âoestrategy for a Better Internet for Childrenâ proposes a series of actions to be undertaken by the Commission, Member States and the
whole industry value chain To meet those objectives and to keep our society secure and provide citizens with the
The Internet has evolved significantly over time, and people have come to depend on it for a number of activities such as voice and video communications, social
and economic activity in the Internet, and is the basis of economic transactions social connections, and communication between people and organisations.
on the Internet. Ranging in style from large-scale worms to phishing attempts, cyber attacks have evolved to unprecedented levels of sophistication.
Current trends in Internet applications such as Web 2. 0, cloud computing, and the Internet of things are bound to bring more pervasive data collection, longer persistence
and vulnerabilities of the Current and Future Internet â¢create an active research roadmap in the area, and
interactions such as social networks and forums, individuals are leaving a lifelong trail of personal data The number of transactions performed electronically is rising fast.
use the Internet for purposes ranging from accessing information to electronic commerce and e-banking, to interactions with government bodies.
Today, tens of millions of users rely on the internet to do business and access a wide
The Future Internet will provide an environment in which a diverse range of services are offered by a diverse range of suppliers.
and trust management on the Future Internet â¢develop an integral framework to support secure interoperation and manage
developed Energy Life, a web-based solution for mobile phones which makes users become aware of the power consumption
phones and adopt energy-saving behaviours. The solution uses gaming and learning tools and provides real-time feedback and advice for energy savings
energy consumption through a web-based platform http://esesh. eu/project /Funded by the ICT Policy Support Programme (ICT PSP
of data centres sites. The project expects to provide at least 20 %saving in the energy consumption of servers and network devices in
based on the powers of computers and telecoms, can make a major difference to these figures For example, the European Commissionâ s ecall system saves lives by having the car
including the exact location of the crash site ecall is to be introduced in all new models of passenger cars and light-duty vehicles
https://www. facebook. com/?/ref=tn tnmn#!/#/Digitalagenda @Digitalagendaeu @Neeliekroeseu Europe 2020: A strategy for smart, sustainable and inclusive growth
https://www. facebook. com/?/ref=tn tnmn#!/#/ehealthinfso http://www. ehgi. eu http://blogs. ec. europa. eu/neelie-kroes/innovating-healthcare
/@EU EHEALTH @EU EHEALTHWEEK 50 Public services https://ec. europa. eu/digital-agenda/en/digital-life/government https://www. facebook. com/?
/ref=tn tnmn#!/#/pages/EGOV-Infso/138369062922852 @EU-egov Digital Social Platforms https://ec. europa. eu/digital-agenda/node/1106
https://ec. europa. eu/digital-agenda/en/telecoms-internet/cybersecurity http://www. enisa. europa. eu
and in value webs for particular manufacturing industries By adopting ICT, households and businesses increase their geographic reach and potential for
Similarly, the capability of a videoconference being a substitute for a conference that requires several people to travel to a single meeting place is quite
Videoconferencing technology will undoubtedly improve over the coming years in terms of visual quality, more user friendly systems, and
opposed to a videoconference room, but this might not change the basic limits The idea of a substitution for motor vehicle travel is represented also well by teleworking or e
new travel demand due to successful social networking E-working (at home or tele-center) Reduces travel needs for individuals concerned
E-office (internet, e-mail, portable computers, tele-servicing Possibly reduces travel during work. May cause increase of
E-meeting (tele-and videoconferencing) Reduces travel needs to a limited extent, cannot substitute key
value chains, value webs and models of remote diagnostics and monitoring (van Geenhuizen 2005; Kenney and Curry, 2001;
disintermediation) to the transformation of value chains into value webs. The latter are sets of fluid congregations of businesses coming together on the Internet to create value for customers
Whether freight transport demand increases or decreases following the changes in value chains depends upon the underlying strategy of these changes and connected physical production, e g
Configuration of value webs Influence on transport demand depends on underlying optimization, e g transport costs, production and delivery time, best available product quality
greater distance from key suppliers (customers)( web-based companies â¢Causal relations between ICT use
to new business models (like network and web-based models; similarly, determining the role of ICT in different segments of the population,
in-vehicle (mobile), and whether it concerns private or public transport or both (table 4 Black and Van Geenhuizen
advanced applications, mobile (in-vehicle) applications are being integrated with the fixed applications to arrive at a better fine-tuning of the systems
Upon arrival at the problem site, the objective is to remove the obstacle to flow and
Internet. In: Leinbach, T. R. and Brunn, S d. eds. Worlds of E-commerce: Economic Geographic and Social Dimensions.
Internet Adoption, Urban Systems and Sustainable Transportation: Evidence from The netherlands and the United states. STELLA Focus Group 2 Synthesis meeting, Budapest, 22-23 april 2004.
Newtonâ s Telecom Dictionary. New york, Flatiron Publishing ICT Innovation and Sustainability of the Transport Sector
a business website and using it profitably, learning to use e-commerce tools to buy or sell,
4. 9 RFID and Bar-coding...15 4. 10 Business intelligence...15 5. Examples of Best Practice...
2 ehealth is Worth it, the economic benefits of implemented ehealth solutions at ten European sites, Karl A
the internet, and will come to expect effective and safe medical care as a matter of course.
educate, inform and collaborate via the internet also promotes patient engagement independent living and better self management,
It allows patients to book appointments on site at the surgery, over the phone or over the internet in the way that is most convenient for
them. Electronic appointment booking systems can exist as standalone applications but in highly integrated environment can often be found embedded in systems such as
The Personal Health Record (PHR) is based an Internet patient owned and patient controlled set of tools that allow people to access
4. 9 RFID and Bar-coding Radio frequency identification (RFID) is a technology that allows traceable chips, called
RFID tags, carrying a set of predetermined information to be embedded in objects. RFID readers can pick up radio signals
which provide particular information related to the carrier such as identification number, name, and medication requirements These technologies can be used in a number of ways in a medical setting.
For example Patients can be provided with identification wristbands carrying an RFID tag or a barcode that will be used throughout the patientâ s stay in hospital.
The tag or barcode would allow caregivers to positively identify and match patients to their care â for
example to ensure that the right medicines are going to the right patient. This technology also allows patients to be tracked within the hospital,
Bar-coding/RFID can also be used for inventory management and equipment tracking which allows for improved utilisation of
almost 4000 phones and over 2000 PCS. A system has been developed to make use of the wireless network, using wireless phones
which integrate with the hospitalâ s patient record There are two main routes for emergency admissions into the Hospital.
system, and send a message to the wireless phone on the on-call doctor (s) while the
From either a wireless phone or a computer screen on the ward, the medical staff will be able to see some basic details of the patient
further message is sent to the wireless phone, informing the doctor that the patient is present.
The doctor, using the phone, can acknowledge and accept the admission which lets others know they have accepted the responsibility of attending the patient.
list of âoemy patientsâ is always accessible on the wireless phone. The staff on the ward
to the phone Patients can renew their prescriptions online, view test results and receive electronic
complex cases, healthcare professional can schedule a Web conference, which enables multiple doctors to collaborate in real time
Reducing inpatient Mistaken Identity Medication Errors through RFID and Barcoding for Medication Administration Over 200 inpatient mistaken identity errors could be avoided in the UK and another 200
in The netherlands every year through the use of RFID and Barcoding for medication administration in hospitals.
sites, Karl A. Stroetmann, Tom jones, Alexander Dobrev, Veli N. Stroetmann, Sept 2006 European commission Health IT, Explaining International IT Application Leadership, Daniel Castro, Sept 2009, The
Cisco systems dabl Disease Management Systems DMF Systems ecom Ireland Garivo Technologies GE Healthcare IBM IMS MAXIMS
competing with other countries in the supply of iphones, but rather in the supply of final
The high bandwidth connectivity provided by the Internet enables new services to support citizens in their daily lives.
new propositions are based on the Internet. One of the important impediments for the use of the Internet is the lack of trust.
Trust is a requirement for the widespread adop -tion of healthcare services by clients (patients), by caregivers and by the parties that
commercial Web-based personal health record (PHR) systems such as Microsoft Healthvault. These applications process, store
combine consumer electronics and the Internet to connect patients and their care pro -viders, thus enabling new care models.
as auction websites and peer-to-peer sharing networks 19. Lately, reputation sys -tems have been proposed for healthcare.
-viders via a web portal or a health oriented network 20,21. Conversely, very few studies address patientsâ trustworthiness from the perspective of healthcare providers
Additional problems appeared with the growing use of web portals rating healthcare services. Patients often subscribe to expert websites and search information
regarding their illness on the Internet. Although this practice may have advantages the major drawback concerns the trustworthiness of information.
For instance, in Revolution Health3 and other similar online community reputation systems, the trust -worthiness of information is assessed only by considering the information source.
trustworthiness of information originating from the Internet should be integrated An interesting research challenge is thus the design of solutions for measuring in
to data coming from the Internet. We believe that a reputation-based solution can ensure the reliability of home healthcare data needed by physicians.
One example is Google dashboard privacy tool, which through a web interface dis -plays to users what information about them is stored
and who can access it. Similarly social networks such as Facebook let users restrict or grant access to other users or
groups on their data (e g.,, wall posts, photos. Although these proposals provide a simple and straightforward solution, they neither allow users to understand the effect
The growth of the Internet and ICT technologies had a large impact on modern healthcare. A fundamental need is to design novel electronic healthcare services that
A Semantic web Technology Based Approach to Identify Hy -pertensive Patients for Follow-up/Recall. In: Proceedings of the 21st IEEE International Sym
Journal of Emerging Technologies in Web Intelligence 1 (2)( 2009) 110â 118 15. Petrou, C.:
Wide Web. In: Proceedings of the 30th Annual International Conference of the IEEE Engi -neering in Medicine and Biology Society.
Access control in the Web 2. 0 In: Proceedings of the 1st Workshop on Online Social networks.
2007) 43â 48 30. Giuri, L.,Iglio, P.:Role templates for content-based access control. In:
1 Indian Institute of Science, email: bala@mgmt. iisc. ernet. in, 2 Anna University, Tiruchirapalli, 3 Indian
download or print OECD content for your own use, and you can include excerpts from OECD publications
databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgment of OECD as source and copyright owner is given.
PACS Picture Archiving and Communication systems PHCTF Primary Health care Transition Fund PIN Pharmaceutical Information Network PIP Australian Practice Incentive Programme
guidelines and the use of a web-based chronic disease management âoetoolkitâ the province of British columbia achieved significant improvements in
Communication systems (PACS), which are considered an indispensable part of the drive towards a fully functional EHR and for the delivery of
Data from 22 sites in British columbia show that report 14 â EXECUTIVE SUMMARY IMPROVING HEALTH SECTOR EFFICIENCY:
In Australia, for example, electronic claiming over the internet has been available since 2002 when Medicare Online was introduced.
for example, to implement a locally developed web-based electronic messaging and patient management system in Western australia which cut
provide a secure, high-speed wireless communications network for over 97 %of the regionâ s rural private physicianâ s offices through a CAD 1. 2 million
a secure web-based electronic messaging system that is being now rolled out in the most remote areas of the region with start-up funding of
Implementation involved the development of an interim, web-based information system for three chronic conditions: diabetes, congestive heart failure and major
Communication systems (PACS) which allows the digital capture viewing, storage and transmission of medical images was viewed
and communication systems PACS is a computer system that replaces conventional x-ray film, and greatly improves access to patient information by making it possible for referring clinicians to review their
system, was conducted on data extracted for 22 sites in British columbia. The analysis showed that report turnaround time decreased following the implementation of PACS by 41%(mean
All sites Rural sites Sites without on-site radiologist %decrease Source: Northern Health Authority (British columbia 1. 2. Reducing operating costs of clinical services
In Australia, electronic claiming over the internet has been available since 2002 when Medicare Online was introduced.
difficult for them to evaluate acute stroke patients on site when needed. In addition emergency room physicians typically do not have the requisite experience to make decisions
and Communication system is used to allow the rapid sharing of essential radiological imagery to make the confirmatory diagnosis of the stroke and its
Supplement Web Exclusives, pp. W5-97-107 Stroetmann, K. A t. Jones, A. Dobrev and V. N. Stroetmann (2006
and Interoperabilityâ, Health Affairs, Supplement Web Exclusives pp. W5-10-18 CHAPTER 2. WHAT PREVENTS COUNTRIES FROM IMPROVING EFFICIENCY THROUGH ICTS?
one site and in one budget, while a large share of the cost commitments appear at another site and in another budget.
In addition, there are no incentives, and may even be disincentives for care providers to be the first to
and patient management systems provided over the web via an application service provider (ASP In the United states, the MAEHC has performed traditional in-office
outside of the traditional office visit, such as phone consultations or using electronic media to communicate with patients.
postal mail, phone 2 Machine transportable data â transmission of nonstandard information via basic ICT;
in a large and heterogeneous environment through the use of web-based applications raises a series of privacy and security issues.
and Interoperabilityâ, Health Affairs, Supplement Web Exclusives pp. W5-10-18 Wang, S. J.,B. Middleton et al.
email): ) which offers direct payment for new categories of care or services related to the use of ICTS (e g. use of emails or
telemedicine â¢Withholding payments from providers: which amounts to financial âoepenaltiesâ following poor compliance, for example, part of the
%had speed a high Internet connection. Over half these practices (55.6%)had received a PIP payment for information technology/information
web-based software developed by the B c. Health Ministry with a Health Canadaâ s Primary Health care Transition Fund grant.
The complex care e-mail/telephone follow-up management fee To encourage the use of âoee-visitsâ, from 1 january 2008, a complex care e-mail
/telephone follow up management fee at a rate of CAD 15 (payable up to a maximum of four
two-way telephone or e-mail communication with the patient or the patientâ s medical representative to follow-up case
at vendor facility with jurors and proctors observing via simultaneous Web conference/audio conference. Each vendor sets up a test environment that replicates the live environment of its
developed web-based electronic messaging and patient management system in Western australia which cut across several jurisdictions.
Access is related to the availability of equipment and internet connections. Availability, relates to the question of how many different
Debate over Medicare Reformâ, Health Affairs, Supplement Web Exclusives, pp. W96-W114 ANNEX A. COUNTRY CASE STUDIES â 127
The GSMHN is delivering web-based patient management systems and secure electronic messaging solutions to clinicians in the vast rural expanse of Western australia.
and most (78.3%)had speed a high internet connection. Furthermore GSGPN survey results from 2006 indicated over 80%of Western australia practices using
capability to access web-based clinical decision support tools such as the chronic disease management (CDM) Toolkit
reimbursement for complex care e-mail/telephone follow-up, direct payments to spur use of the CDM Toolkit, reimbursement of 70%of the cost of adoption and use of an eligible electronic
The CDM âoeself-evaluationâ toolkit is based a web software developed by the B c. Health Ministry.
capability to access web-based clinical decision support tools such as the CDM toolkit. By tracking patient care processes using best practice
as needed electronic exchange of their clinical data between clinical sites (however, no permission is sought to have stored data in the practice's EHR;
patient data, pictures, medical applications and services for which the Internet is not acceptable. Subsequently, in 2001 when the first large scale e-prescription implementation
In addition, patients have ready Web access to their entire medication lists as prescribed and can be printed easily in preparation for
sites since 2007. The WDH provides the out-of-hours GP and allied health professionals with a summary of the patientâ s history which can assist
Phone:++4684733047 e-mail: Kjellhakan. narfelt@vinnova. se Disclaimer The views expressed in this report are those of the author
In the appendices (only available in the web version â please look at www. vinnova. se) there is
also used IT-tools such as Linkedin (www. linkedin com) and Projectplace (www. projectplace. com) in
Linkedin) in order to extend meeting formats and facilitate communication and networking beyond physical meetings Some of the more important conclusions and
participantsâ sites, at least as long they are not an integrated part of the normal operations of
task forces and facilitate social networks etc Without this âoechampionâ organisation, any effort will not be sustainable 4 Summary of the findings from IPF
a website that facilitates crowd sourcing of solutions. âoechallenge. govâ encourages people to come with innovative solutions for societal
This site gathers and brings forward challenges that different government agencies have in one place. Through this site it has been possible
to reach a broader audience as compared to their normal speaking partners. This has resulted in
turn drove demand of broadband and Internet services. Another approach has been developed in IMPROVING INNOVATION SUPPORT TO SMES
and ii) a computer or web interface, linking sites, searches and application forms together Mentoring type service delivery and on-line
service delivery systems each have their own advantages, disadvantages and transferability criteria (see next bullets
the use of data-heavy websites â Limited numbers of sectors or limited number of companies are to be helped
â¢Computer or web interfaces on the other hand are relatively cheap to run but still need staff to
Computer or web interfaces are suited in the following circumstances â whenâ â Clients are computer and internet savvy
â Access to broadband services are widespread â Clients that are sophisticated more require funding and limited advice rather than
SPRING Singapore that gathers support on a web and provides some free counselling. SPRING could
discussions, like Linkedin group Innovation Policy Forum â¢Work with capacity building in less developed
and ebay combined, and still growing Osawa et al, 2014 This growth is taking place against a
) For example, improved telecommunications has created a new market for remote medical and telehealth services, such as the delivery of clinical services through videoconferencing and
remote monitoring of health conditions Advances in technology have made also it possible to coordinate complex production processes
giants like Google, and the different models of business they bring, will increasingly challenge more traditional modes of commerce in many fields.
and disruptions to existing business models brought by the internet. Nor could many have confidently foretold the extent of Chinaâ s spectacular recent growth and its soaring demand for
) Canada is promoting competition in the telecommunications sector, including by capping wholesale domestic roaming rates to prevent wireless providers
standards can be submitted at the cuttingredtape. gov. au website TPO00007 An action plan for a stronger Australia
economy would benefit from a shift toward less mobile and distorting tax bases (OECD, 2010b This is because Australia is more reliant on corporate
and intimidation, including those relating to the Myer Emporium site in August 2012, the Little
Creatures brewery site in Geelong in late 2012, and City West Water The Government has introduced legislation to reestablish the ABCC.
Subscribers to broadband internet grew thirteen-fold from 2003-04 to 2011-12 and mobile phone users almost doubled (BITRE, 2013b;
2013c). ) Electronic communications are now integral to everyday education, consumption and business activities, including trade, highlighting the importance of sustainable investments in broadband technology
and regulatory regimes that ensure the benefits of low cost distribution via the internet are passed on to businesses and consumers
will be the site of Western Sydneyâ s much-needed future airport. Sydneyâ s Kingsford Smith airport
sites and made the case for how an audio guide could add value to the experience of visitors
an improved business. gov. au website and hotline, the new Single Business Service will enable
The internet has facilitated the development of new fund raising markets which can turn clever ideas into new businesses.
the cuttingredtape. gov. au website to invite submissions to identify examples of divergence from international standards
Prime minister and Cabinet website (see http://www. dpmc. gov. au/guidelines /TPO00007 An action plan for a stronger Australia
Overtext Web Module V3.0 Alpha
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