All intellectual property rights pertinent to the materials, trainings, website and other actions developed by the helpdesk will be owned by the Commission
should take care of the joint website www. innovaccess. eu Upgraded or new services and trainings for the target group will be provided by the national
like the common website (innovaccess), and new IP generated is effectively managed and is available free of charge to the Commission and the
Social media and other web-based services challenge these existing approaches and ask for their revision The british †connect†platform is the first publicly financed innovation platform on the web
that creates a protected space for companies to display their competences, interest and skills to reach out to a large number of peers,
collaborations on web platforms and no profile of skills has been defined. Commercial offers by crowdsourcing platforms remain effectively unaffordable for SMES or face difficulties to
established as web-based self -or collaborative learning modules that are supported by case studies in the form of videos.
and develop the joint website For the evaluation of first-stage proposals under a two-stage submission
amounts is provided on the Enterprise Europe Network website (http://een. ec. europa. eu Timeframe: First quarter of 2014
Project website: http://www. foodrisc. org /Contacts: http://tinyurl. com/nylssvk Improving biowaste treatment to produce higher quality products
Project website: http://tinyurl. com/kosrpbh Contacts: http://tinyurl. com/ats7gzj The Importance of Energy
Project coordinator website: http://www. evobus. com /CHIC project PDF: http://tinyurl. com/a6ly93d Contacts:
Project website: http://tinyurl. com/nqlaues Contacts: http://tinyurl. com/pcpuo8s The Importance of Transport
Citymobil2 website: http://www. citymobil2. eu/en /Contacts: http://tiny. cc/k36r0w Citymobil Heathrow shuttle video:
Citymobil website: http://www. citymobil-project. eu /Contacts: http://tiny. cc/k36r0w Wifi for pilots
Project website: http://sandra. aero/2013 /Contacts: http://tiny. cc/ji7r0w The Importance of the Environment
Project website: http://tinyurl. com/kpc6zkj Contacts: http://tinyurl. com/mojw3wk Intelligent waste sorting Intelligent and smart actions improving modern-day living are key to a better future and quality of life.
Project website: http://www. burbaproject. net /Contacts: http://tinyurl. com/mojw3wk 6. Inclusive, Innovative and Reflective Societies
Project website: http://www. foreurope. eu /Contacts: http://tinyurl. com/kdu52c6 Creating and adapting jobs in Europe
Project website: http://www. neujobs. eu /Contacts: http://tinyurl. com/n5hflhm The Importance of Security
Web-based attacks in the EU and around the world increased by 36%during 2011;
Project website: http://www. tabularasa-euproject. org Localising bombs in urban areas Terrorist acts committed using Home Made Explosives (HME) pose an increasing threat to our citizens.
integrated surveillance system for continuous chemical background monitoring with fixed site and/or mobile detectors to identify
Project website: http://tinyurl. com/lhcw52v Helping the heroes: New technology for search and rescue operations
Project website: http://www. sgl-eu. org Video: SGL for USAR in Euronews (futuris The chemistry of rescue:
Google. Google†s users †made up of connectors, mavens, and salesmen, to use Gladwell†s typology †applied
Rather than threatening Google, this external activity has made its product more essential and the company
Similarly, Google. org, the philanthropic arm of Google, is exploring approaches to economic development and poverty as one of three global
formal agreement to co-develop the website. IBM re-engineered the toolkit with innovative technology that made
Additionally, web 2. 0 technologies such as online forums and live chats were added to foster the development of communities.
•Free website design and management software •Downloadable business forms 5. 4 IFC AND IBM€ S SME TOOLKIT
Cisco†s Networking Academy curriculum consists of Web-based instructor-led training; hands-on laboratory
enabling companies such as Cisco, Intel, Google, Microsoft, and Visa to help shape policy environments that strengthen the
and spearhead a network according to procedures outlined on GAID€ s website •Flagship Partnership Initiatives.
According to the Coe website, â€oethe inability to improve one†s living conditions or grow one†s
such as the Development Gateway Foundation, Global Knowledge Partnership, Google, Inter -American Development Bank, Peace corps, UN Foundation, US Agency for International Development, and World
One Laptop Per Child. n d. One Laptop Per Child Website. http://laptop. org /accessed September 16, 2007
Google. org. n d. Global Economic Development http://www. google. org/development. html (accessed September 21, 2007
49. Hammond et al 2007 50. United nations Development Programme (UNDP. Forthcoming. Growing Inclusive Markets: Business for Development and Development for
http://www. cisco. com/web/learning/netacad/digital divide/ldc/Initiative. htm l (accessed September 21, 2007
Google. org. n d. Global Economic Development http://www. google. org/development. html (accessed September 21 2007
Hammond, Allen L.,William J. Kramer, Robert S. Katz, Julia T. Tran, and Courtland Walker. 2007.
Le Gras, Gilbert. 2006. â€oeworld Bank, IBM draft Web tipsheet for small firms. †Reuters News, September 27
One Laptop Per Child. n d. One Laptop Per Child Website. http://laptop. org /accessed September 16, 2007
of the city evoked heavy traffic, a lot of construction sites, high prices for real estate and high cost of living in general
accessed or ordered via the Europa server or directly at the Sebw website www. europa. eu. int/comm/enterprise/ict/policy/watch/index. htm, www. ebusiness-watch. org
Intranet 29 24 ITMS (Intermodal Transportation Management System) 8 4 RFID (Radio frequency Identification Device) 7 2
the programme's website at www. ebusiness-watch. org. In 2007/08, the focus is on the
"Web 2. 0"and social networking are discussed widely in terms of their business E-business in the transport & logistics industry
Low-cost access to the Web and the dissemination of e-business technologies provide firms with a tool to satisfy customer
cooperation between knowledge teams (including virtual teams) using intranet technologies as well as between the organisation and members of its external constituent
Intranet Online purchases business model Online sales business model External integration of business processes *Transport & Logistics 59 29 21 12 13
LAN WLAN Intranet Extranet Remote access Weighting%of empl %of firms %of empl %of firms
) An Intranet is a specific application of the internal computer network which serves as a communication tool within the enterprise,
part of a company's Intranet that is extended to users outside the company. As such both can be regarded as a next step in the use of the internal computer network as e
Around one quarter of the TLS sector firms use an Intranet and, again, it depends on the company size, ranging from a relative small 23%for micro-sized firms to
web hosting) than to employ their own ICT practitioners. The case study AIT (France confirms this observation (Section 5. 2). The choice of a small company as a solution
sites. Existing travel and transport information services often lack data outside a limited range of general facts.
By communicating with Web-based services hosting the relevant information, the IM@GINE IT device offers an integrated route
The system has been tested by around 100 users at five European sites in Finland, Germany, Italy, Greece and Hungary
IM@GINE IT website: www. imagineit-eu. com Although this business example shows a well managed
open source web portal, the Open source Observatory http://ec. europa. eu/idabc/en/chapter/452) to develop interoperability between applications
i e. it uses the common web browsers. This allows for the use of existing network structures and inexpensive personal computers with almost any operating system as
www. mywms. org/export/sites/default/introduction/downloadgallery/mywms beschreibung en pdf 84 Joint Information systems Committee (JISC),(2006) Open source Software briefing paper
Web server and server operating systems are the top two areas, with two-thirds of firms using
and Firefox) based on OSS appear to be used widely by companies from the TLS industry (21%.
89 Wikipedia, http://en. wikipedia. org/wiki/Digital signature 90 American Bar Association Section of Science and Technology Information security Committee
gains realised by setting up a disjoint web front-end. The difference between the two approaches can mean taking a leadership position in the industry due to significant
orders mainly through websites or extranets of suppliers, which does not require any special e-procurement system.
status of the transport over a Web interface to customers. Although some customers are very satisfied with the solution,
website of Trans Link Systems http://www. translink. nl/;/ERTICO †ITS Europe e-Newsletter:
a variety of channels, such as web pages, email, automated phone (Automated Voice Response AVR) or SMS
on website Exhibit 3. 8-1: Cluster centres (means) and number of cases for the percentage of employees
website Weighting:%%of firms%of firms%of firms%of firms%of firms 1. Low 374 9 52 19 22
firms having a LAN, A w-LAN and their on website. Showing that the level of internet
-LAN and own company website adoption In Exhibit 3. 8-3 we analyse the relationships between clusters
LAN and W-LAN and company website usage variables (means of percentages of firms 9
%of firms with their own website Exhibit 3. 8-3: Clusters of percentage of employees that have internet access at their
and Firefox) based on OSS appear to be used widely by companies from the sector RFID. There†s a very limited use of RFID technologies yet.
internet connection capacity and the use of LAN, Intranet and Extranet Software endowment index that comprises of software applications used by a firm
LAN, WLAN, WWW, Intranet, Extranet, ERM, SCM, CRM, the use of the internet to sell
Amazon or ebay are already icons of e-commerce that changed the landscape of the retailing industry.
LAN, WLAN, WWW, Intranet, Extranet, ERM, SCM, CRM, the use of the internet to sell
WWW, Intranet, Extranet, ERM, SCM, CRM, the use of the internet to sell and buy goods
implementation aspects, like internet sales, web page, centralised information systems etc Some of the administration clients of AISA,
Websites: AISA (www. aisa-grupo. com E-business in the transport & logistics industry 127 5. 2 AIT, France
Websites AIT (http://www. aitlogistique. com/info. htm SOLULOG (http://www. solulog. fr /E-business in the transport & logistics industry
internal support and external web interfacing for the e-ticket sales via Internet and mobile phone
profitable, and a proof of this is that ALSA is going to create the 4th generation website
including Web 2. 0 technologies, a content manager and external web features. The internet sales currently represent 20%of total ticket sales (final users and travel
like some final web interfaces have been outsourced, thus the company depends on the providers'response times (on average
Websites: ALSA, http://www. alsa. es E-business in the transport & logistics industry 139 5. 4 CEMAT (Italy
once a customer sends a transport order over the Web-based ordering service to CEMAT, the data is integrated directly into the internal CEMAT transport management
Website of Cemat, http://www. cemat. it /E-business in the transport & logistics industry 144
Web allowing customers to make an online reservation, to design home printed tickets as well as to equip train staff with mobile devices connected to the systems to sell and
like the deployment of a Web service for ticket reservation and selling, that can be connected to international travel agencies
Website of CFR CÄ lä tori: www. cfr. ro/calatori/engleza/index eng. html E-business in the transport & logistics industry
customers anytime and in a convenient way through a Web interface the possibility to get
SNCF Fret customers can now log on to a Web platform that allows them to access the
The web platform communicates with the internal SNCF information systems for the ordering and invoicing processes.
management system (SAP), the data is sent to the Web platform where it is available to
enters the transport order directly on the Web interface. The Web platform automatically sends the data to the internal order management system.
The ordering process is composed of a couple of events like reservation of resources, departure of wagons
platform communicates data for each transport phase to the Web platform allowing the customer to follow up on the order
the website 5. 6. 3 Impact The e-services solution affects the whole company and its working processes:
Website of Fret SNCF, http://fret. sncf. com E-business in the transport & logistics industry
Website of Geodis: www. geodis. com E-business in the transport & logistics industry 159 5. 8 Hupac (Switzerland
Websites: Hupac (www. hupac. ch E-business in the transport & logistics industry 164 5. 9 N c. Cammack &son, United kingdom
customer over the Web or entered into the system by the Cammack employee), putting them into a diary and allow the traffic planner to easily put the jobs together on the screen
The customer can access this information on the Web interface 5. 9. 4 Lessons learned
Websites: Cammack (www. cammack. co. uk E-business in the transport & logistics industry 171 5. 10 Cargo tracing at Saima Avandero, Italy
solution in 2002 to allow their customers to follow up their transport activities on a Web
transport over a Web interface to customers 5. 10.2 E-business activities The track and trace project, started in 2002,
information via the Web interface E-business in the transport & logistics industry 173 The main future developments planned is the connection of this solution to the ABX
Websites: Saima Avandero (www. Saimaavandero. it E-business in the transport & logistics industry 175 5. 11 Trafikanten, Norway
transportation modes on Trafikantens Website Information and Communication Technology (ICT) is key for Trafikantens activities.
Passengers can now conveniently access the website from their home or office and conveniently gain information about the real departure times they
Websites: Trafikanten (www. trafikanten. no E-business in the transport & logistics industry 180 5. 12 Värmlandstrafik AB, Sweden
improving customer services and customer communication through Web based and mobile information services for passengers (Travel planner, Timetables etc
It is a web based system, with a central database hosted by Nordic Port. The different users get an
is available for the PTA through a Web interface. Specific information such as environmental pollution is measured as well
information over the Web interface, an XML file is sent to the system and FRIDA is fed
Websites Värmlandstrafik (http://www. kollplatsen. com/index. html Nordic Port (http://web. port. se
/E-business in the transport & logistics industry 185 6 Conclusions: outlook and policy implications Due to the high turnover and number of jobs in the European TLS industry and its
/Transport Research Knowledge Centre website of the European commission http://ec. europa. eu./transport/extra Triplett, J. E.,Bosworth, B. P. 2003), Productivity Measurement Issues In service Industries:
Wikipedia, http://en. wikipedia. org/wiki/Digital signature Williamson, O. E. 1985. The Economic Institutions of Capitalism.
the project website (www. ebusiness-watch. org/about/methodology. htm Population As in 2005 and 2006, the survey considered only companies that used computers.
Ipsos, which can be downloaded from the E-business Watch website at www. ebusiness -watch. org/about/methodology. htm
The pilot was carried out in three different sites †Spain, Greece and Norway †where it developed insights into local structural and operational barriers to overcome for
The services were tested in six pilot sites across Europe over the last 24 months of
far generated by cyclic on site user validations on a pan-European scale. The longitudinal
been implemented and currently used in sites in Spain UK and France, reaching more than 1750 users as well as
several user trials in different sites throughout Europe The project also resulted in a comprehensive rehabilitation programme that can be
GUIDE puts a dedicated focus on the emerging Web & TV platforms and services (Connected TVS, Set-Top Boxes, etc..
information) of public authorities†websites has remained pretty stable over the past years, there has been a steady increase in the â€oeinteractive†use of these services
which addresses these challenges by ensuring that public sector websites are fully accessible by 2015. The Plan is requesting Member States to formally agree on
technologies (including Web 2. 0 and social networking) to pilot a range of citizen -centred services (e g. searchable inventories on national migration policies and related
Only 12%of European web users feel completely safe making online transactions. 38%of users had concerns with the
Current trends in Internet applications such as Web 2. 0, cloud computing, and the Internet of things are bound to bring more pervasive data collection, longer persistence
developed Energy Life, a web-based solution for mobile phones which makes users become aware of the power consumption
energy consumption through a web-based platform http://esesh. eu/project /Funded by the ICT Policy Support Programme (ICT PSP
of data centres sites. The project expects to provide at least 20 %saving in the energy consumption of servers and network devices in
including the exact location of the crash site ecall is to be introduced in all new models of passenger cars and light-duty vehicles
and in value webs for particular manufacturing industries By adopting ICT, households and businesses increase their geographic reach and potential for
value chains, value webs and models of remote diagnostics and monitoring (van Geenhuizen 2005; Kenney and Curry, 2001;
disintermediation) to the transformation of value chains into value webs. The latter are sets of fluid congregations of businesses coming together on the Internet to create value for customers
Configuration of value webs Influence on transport demand depends on underlying optimization, e g transport costs, production and delivery time, best available product quality
greater distance from key suppliers (customers)( web-based companies •Causal relations between ICT use
to new business models (like network and web-based models; similarly, determining the role of ICT in different segments of the population,
Upon arrival at the problem site, the objective is to remove the obstacle to flow and
a business website and using it profitably, learning to use e-commerce tools to buy or sell,
2 ehealth is Worth it, the economic benefits of implemented ehealth solutions at ten European sites, Karl A
It allows patients to book appointments on site at the surgery, over the phone or over the internet in the way that is most convenient for
complex cases, healthcare professional can schedule a Web conference, which enables multiple doctors to collaborate in real time
sites, Karl A. Stroetmann, Tom jones, Alexander Dobrev, Veli N. Stroetmann, Sept 2006 European commission Health IT, Explaining International IT Application Leadership, Daniel Castro, Sept 2009, The
commercial Web-based personal health record (PHR) systems such as Microsoft Healthvault. These applications process, store
as auction websites and peer-to-peer sharing networks 19. Lately, reputation sys -tems have been proposed for healthcare.
-viders via a web portal or a health oriented network 20,21. Conversely, very few studies address patients†trustworthiness from the perspective of healthcare providers
Additional problems appeared with the growing use of web portals rating healthcare services. Patients often subscribe to expert websites and search information
regarding their illness on the Internet. Although this practice may have advantages the major drawback concerns the trustworthiness of information.
One example is Google dashboard privacy tool, which through a web interface dis -plays to users what information about them is stored
and who can access it. Similarly social networks such as Facebook let users restrict or grant access to other users or
A Semantic web Technology Based Approach to Identify Hy -pertensive Patients for Follow-up/Recall. In: Proceedings of the 21st IEEE International Sym
Journal of Emerging Technologies in Web Intelligence 1 (2)( 2009) 110†118 15. Petrou, C.:
Wide Web. In: Proceedings of the 30th Annual International Conference of the IEEE Engi -neering in Medicine and Biology Society.
Access control in the Web 2. 0 In: Proceedings of the 1st Workshop on Online Social networks.
databases and multimedia products in your own documents, presentations, blogs, websites and teaching materials, provided that suitable acknowledgment of OECD as source and copyright owner is given.
guidelines and the use of a web-based chronic disease management â€oetoolkit†the province of British columbia achieved significant improvements in
Data from 22 sites in British columbia show that report 14 †EXECUTIVE SUMMARY IMPROVING HEALTH SECTOR EFFICIENCY:
for example, to implement a locally developed web-based electronic messaging and patient management system in Western australia which cut
a secure web-based electronic messaging system that is being now rolled out in the most remote areas of the region with start-up funding of
Implementation involved the development of an interim, web-based information system for three chronic conditions: diabetes, congestive heart failure and major
system, was conducted on data extracted for 22 sites in British columbia. The analysis showed that report turnaround time decreased following the implementation of PACS by 41%(mean
All sites Rural sites Sites without on-site radiologist %decrease Source: Northern Health Authority (British columbia 1. 2. Reducing operating costs of clinical services
difficult for them to evaluate acute stroke patients on site when needed. In addition emergency room physicians typically do not have the requisite experience to make decisions
Supplement Web Exclusives, pp. W5-97-107 Stroetmann, K. A t. Jones, A. Dobrev and V. N. Stroetmann (2006
and Interoperabilityâ€, Health Affairs, Supplement Web Exclusives pp. W5-10-18 CHAPTER 2. WHAT PREVENTS COUNTRIES FROM IMPROVING EFFICIENCY THROUGH ICTS?
one site and in one budget, while a large share of the cost commitments appear at another site and in another budget.
In addition, there are no incentives, and may even be disincentives for care providers to be the first to
and patient management systems provided over the web via an application service provider (ASP In the United states, the MAEHC has performed traditional in-office
in a large and heterogeneous environment through the use of web-based applications raises a series of privacy and security issues.
and Interoperabilityâ€, Health Affairs, Supplement Web Exclusives pp. W5-10-18 Wang, S. J.,B. Middleton et al.
web-based software developed by the B c. Health Ministry with a Health Canada†s Primary Health care Transition Fund grant.
at vendor facility with jurors and proctors observing via simultaneous Web conference/audio conference. Each vendor sets up a test environment that replicates the live environment of its
developed web-based electronic messaging and patient management system in Western australia which cut across several jurisdictions.
Debate over Medicare Reformâ€, Health Affairs, Supplement Web Exclusives, pp. W96-W114 ANNEX A. COUNTRY CASE STUDIES †127
The GSMHN is delivering web-based patient management systems and secure electronic messaging solutions to clinicians in the vast rural expanse of Western australia.
capability to access web-based clinical decision support tools such as the chronic disease management (CDM) Toolkit
The CDM â€oeself-evaluation†toolkit is based a web software developed by the B c. Health Ministry.
capability to access web-based clinical decision support tools such as the CDM toolkit. By tracking patient care processes using best practice
as needed electronic exchange of their clinical data between clinical sites (however, no permission is sought to have stored data in the practice's EHR;
In addition, patients have ready Web access to their entire medication lists as prescribed and can be printed easily in preparation for
sites since 2007. The WDH provides the out-of-hours GP and allied health professionals with a summary of the patient†s history which can assist
In the appendices (only available in the web version †please look at www. vinnova. se) there is
participants†sites, at least as long they are not an integrated part of the normal operations of
a website that facilitates crowd sourcing of solutions. â€oechallenge. gov†encourages people to come with innovative solutions for societal
This site gathers and brings forward challenges that different government agencies have in one place. Through this site it has been possible
to reach a broader audience as compared to their normal speaking partners. This has resulted in
and ii) a computer or web interface, linking sites, searches and application forms together Mentoring type service delivery and on-line
service delivery systems each have their own advantages, disadvantages and transferability criteria (see next bullets
the use of data-heavy websites †Limited numbers of sectors or limited number of companies are to be helped
•Computer or web interfaces on the other hand are relatively cheap to run but still need staff to
Computer or web interfaces are suited in the following circumstances †when††Clients are computer and internet savvy
SPRING Singapore that gathers support on a web and provides some free counselling. SPRING could
and ebay combined, and still growing Osawa et al, 2014 This growth is taking place against a
giants like Google, and the different models of business they bring, will increasingly challenge more traditional modes of commerce in many fields.
standards can be submitted at the cuttingredtape. gov. au website TPO00007 An action plan for a stronger Australia
and intimidation, including those relating to the Myer Emporium site in August 2012, the Little
Creatures brewery site in Geelong in late 2012, and City West Water The Government has introduced legislation to reestablish the ABCC.
will be the site of Western Sydney†s much-needed future airport. Sydney†s Kingsford Smith airport
sites and made the case for how an audio guide could add value to the experience of visitors
an improved business. gov. au website and hotline, the new Single Business Service will enable
the cuttingredtape. gov. au website to invite submissions to identify examples of divergence from international standards
Prime minister and Cabinet website (see http://www. dpmc. gov. au/guidelines /TPO00007 An action plan for a stronger Australia
Overtext Web Module V3.0 Alpha
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