The guide is available as a web-based system, a CD and a handbook We wish you success in working
A list of UK University websites can be accessed via the Higher education Funding Council for England http://www. hefce. ac. uk/.In South East England for example the Cranfield School
This website http://www. innovation. gov. uk/supports business in managing and thinking about innovation.
It provides links to other sites and practical support re -sources Department for Trade and Industry:
This website http://www. ktponline. org. uk/provides details for the Knowledge Transfer Partnership scheme,
This website http://www. seeda. co. uk/supports high growth busi -nesses in the South East England region, especially through their network of Enterprise Hubs and
This website www. ost. gov. uk/science links. htm provides good links related to innovation Innovation Policies
/The HM Treasury website sets out the UK ten-year investment framework for science and innovation
Internet sites Analytical information about technology audit ï http://www. access-ecom. info/article. cfm?
Internet sites General address of the University of Arizona with a useful file about SWOT analysis
Panasia networking website contains an interesting site for SWOT analysis ï http://www. panasia. org. sg/iirr/ikmanual/swot. htm
Internet sites In this address you can find a Black box program to use a genetic algorithm that helps optimise your
Internet sites This is the part of the general address Principia Cybernetica Web, which refer to the system analysis
method ï http://pespmc1. vub. ac. be/ASC/SYSTEM ANALY. html In this address of the TECHINSIGHTS one can find information about process analysis and process
Internet sites ï http://www. mindtools. com/brainstm. html ï http://www. brainstorming. co. uk/tutorials/whatisbrainstorming. html
If you use a search machine like google and search under â€oemethode 635â€, you will find that there are a
Most websites present more or less the same information about the method, sometimes with slight modifications like
The website offers a well-structured overview on different creative techniques, illustrated with exam -ples.
Interesting website,"Robert Alan Black†s creativity challenges"."From 1960 to the present, Alan has
The site also contains articles and creative thinking exercises ï http://www. cre8ng. com/CC/cc1998/9804. shtml (English
New systems such as intranets documents management systems, collaboration systems and databases constitute a vital factor, which
Improved site management methods help meet growing demand Brief Golden West Foods operates the UK warehousing and delivery system for one of the largest chains of
site management methods and transport services to identify best practice, which all staff should use
Intranet: An Intranet can act as a universally accessible corporate filing system for the knowledge of the organisation.
However it needs to be seen as a filing and sharing tool, not as a set of glossy pages
Structure the Intranet around the key activities of the organisation, and make sure that publishing material is easy and quick
-crosoft) can be very powerful in allowing people in remote sites to have online conversations
Videoconferencing systems are a very powerful way of bringing remote sites together, but are expensive.
/Internet Sites ï http://www. knowledgeboard. com /Knowledgeboard, which is one of the leading European web site in K. M area,
3. Approach web developers for quotes The customer survey consisted of a small questionnaire which was given away with each purchase
The Internet-based research basically looked at web pages of bookshops of comparable size and nature, identifying the kind of services and information provided, etc
Also, a number of web developers were approached and quotes were obtained. These quotes in -cluded a number of options, some with more functionality and more basic versions
interested in a Magic Books website, etc At this stage Magic Books also established a number of possible decisions.
and increase in turnover brought by the web -site in the long term Based on this information, Magic Books decided that getting a webpage was an investment
-fineries and gas sites. This process looks at different areas, such as health and safety, envi
This site has been developed as a resource for the Good Design Practice program, a joint initiative between the Institute for Manufacturing and the Engineering Design Centre at the
Old woolen garments are dumped usually in landfill sites where they decompose to produce methane, a gas that contributes to the climate change.
Does your company have a website, a brochure, a corporate video, or does it advertise in newspapers or on TV?
products owned by others in any of its publications, brochures, databases or websites? Does your
websites "Innosupport: Supporting Innovation in SMES "-7. 2. International Regulations page 160 of 271 EU Mark Applications
-prise S. also offers web solutions including application provider, web hosting, web and application development services
documents, software and web pages produced by the company. Finally the registration of his prod -ucts'trademarks remains on his list of things to do next
control and monitoring of industrial processes, internet/intranet software and technology and systems engineering The competitive environment of the applied research in ICT sectors is highly dynamic and subject to a
ï http://europa. eu. int/business/en/topics/finance/finance. html-This website provided by the
ï http://www. london-innovation. org. uk/innov funding. htm-The London Innovation website con -tains information on funding Innovation projects
http://www. evca. com/-The website of the European Private Equity & Venture capital Association 8. 1. 4. Banks
ï http://www. kse. or. kr/webeng/work/ksem/st/wr ksem st mn df. jsp-This site provides an
-tised on the Internet on related websites, through email campaigns or dedicated computer literature or
This is the Oxford Innovation website which provides information about innovation, technology and innovation management tools
Related topics are based web learning, computer-based learning and elearning 9. 2. 7. Resources Bibliography
ï Horton, W. K.,Designing Web-Based Training. How to teach anyone anything anywhere any
ï Offers some e g. of best/worst websites ï Provides rules for an efficient search on the Web
9. 3. 1. Why to use and how to take advantage?..199 9. 3. 2. Presentation on the internet...
9. 3. 3. Web content layout...201 9. 3. 4. Internet research...203 9. 3. 5. Resources...
marketing perspective, the web offers an unparalleled opportunity for SMES How to take advantage Having a Web site is an excellent way of providing information on SMES.
You will not be able to make good decisions about your website or its development if you don†t set
what you want to achieve from your site ï Prepare the copy or text for your site.
This should be written using direct marketing copy -writing techniques either by your self or a professional
ï Select images for your site. These can be existing photos or chosen from an online photo li
Web Space: Many service providers give you a certain amount of free web space with your connec
-tion. However, this usually has limited a capacity and is not really suitable for a professional site.
You have to find a commercial web space that will enhance the experience of visitors to your site
Web site Developer: The first and most important step involved in setting up a web site, is choosing
the right web developers. As the main purpose of a business web site in the SME sector is marketing
whether they can develop your site as an effective promotional tool. Therefore out of all the abilities an agency should possess, by far the most important
because without applying effective marketing techniques to the site-a good design will be of little use for your business
Choose a direct marketing orientated web developer. Follow the rules below ï Use web marketing strategies to attract visitors to your site such as reciprocal links, direct
email, newsgroup and list serve postings etc ï Combine online marketing with conventional promotion such as direct mail, advertising and in
9. 3. 3. Web content layout A good presentation of a SME on the Web must correctly address the people†s ability on focusing on a
certain topic/image/text ï People are able to focus their attention on particular stimuli
The consequences of these aspects on designing web interfaces are summarised below General guidelines ï More than one piece of information may be displayed on the screen at any one time using
Amazon com is an online book retailer that is valued at $120 million. It is one of the most successful examples on
The UK version of Amazon com is Book Pages. This company has a loyalty points scheme to encourage customers to come back and
therefore create a community around their site Dell. com Computer manufacturers Dell sells over two million dollars worth of equipment every day.
around their site with 40%of their orders coming from existing customers. Their site attracts 1000
visitors a day, and from this number 5%place orders. This is way above the industry standard in mail
from utilising the web as a marketing tool Users Are Scanners If you want a visitor to read your text,
Navigation Try to create a navigation structure that is common for all the pages in your Web
menus of your site Download Speed Internet usability studies tell us that most visitors will leave a Web page that
takes more than 7 seconds to download. If your pages take a long time to download, you might consider removing some of your graphic or multimedia
-couraged to sample the websites listed and judge for themselves GOOD NOT SO GOOD 2entwine (www. 2entwine. com
Not a very good site, devoid of any struc -tured layout with a disparate collection of
imagery make this a great site to use Appliance Studio www. appliancestudio. com A simple site with plenty of personality.
This comes through neat writing and'contentful 'imagery. The design features plenty of white space, good contrast,
Very good site from a highly successful interac -tion design firm. Very clean site with clearly
arranged information, leaves you with a feeling of trust. Needs to bring more information for
Her site is driven by high-value content, and the regular newsletter is an effective and flexible channel.
user friendly web form), lack of space be -tween navigation elements, small text Royal National Institute of the Blind
Although this is a well-written site, it totally compromised by illogical layout and garish colour choices
ticket purchasing site More traditional businesses are also finding success on the Internet. In the US which precedes the UK
trustworthy information on the web (2) and deep web (3 1). The ability to reduce the number of founded entries
metasearchers increase Web coverage by 3-to 4-fold("new planet*")AND (discover *OR find) AND("solar system
most of the Web's information is buried far down on dy -namically generated sites, and standard search engines never find it.
Traditional search engines cre -ate their indices by spidering or crawling surface Web pages. To be discovered, the page must be
static and linked to other pages. Traditional search engines can not"see "or retrieve content in the
deep Web-those pages do not exist until they are created dynamically as the result of a specific
Because traditional search engine crawlers can not probe beneath the surface, the deep Web has heretofore been hidden
ï The deep Web is qualitatively different from the surface Web. Deep Web sources store their
content in searchable databases that only produce results dynamically in response to a direct request.
ï Public information on the deep Web is currently 400 to 550 times larger than the commonly
The deep Web contains 7, 500 terabytes of information compared to nineteen terabytes of information in the surface Web.
More than half of the deep Web content resides in topic-specific databases ï A full ninety-five per cent of the deep Web is publicly accessible information--not subject to
fees or subscriptions. Total quality content of the deep Web is 1, 000 to 2, 000 times greater
than that of the surface Web ï Deep Web content is highly relevant to every information need, market, and domain.
Deep Web sites tend to be narrower, with deeper content, than conventional surface sites. To put
these findings in perspective one has to consider that the search engines with the largest number of Web pages indexed (such as Google) index no more than sixteen per cent of the
surface Web. Since they are missing the deep web when they use such search engines Internet searchers are
therefore searching only 0. 03%--or one in 3, 000--of the pages avail -able to them today.
Clearly, simultaneous searching of multiple surface and deep Web sources is necessary when comprehensive information retrieval is needed
ï The searchable databases on the web can be classified in twelve categories 1. Topic Databases-subject-specific aggregations of information,
such as SEC corporate filings medical databases, patent records etc. 54%from the deep web is formed by these topic da
-tabases websites) e g. http://www. 10kwizard. com/,http://www. uspto. gov /2. Internal site-searchable databases for the internal pages of large sites that are dynamically
created, such as the knowledge base on the Microsoft site (13%)e g http://www. microsoft. com /3. Publications-searchable databases for current and archived articles (11%)e g
http://www. pubmedcentral. nih. gov /4. Shopping/Auction (5%)e g. http://www. flowerweb. nl/,http://www. locateaflowershop. com
/5. Classifieds (5%)e g. www. canadaeast. com /6. Portals-broader sites that included more than one of these other categories in searchable da
-tabases (3%)e g. www. searchindia. com 7. Library-searchable internal holdings, mostly for university libraries (2%)e g
www. lib. clemson. edu 8. Yellow and White Pages-people and business finders (2%)e g. www. anywho. com
9. Calculators-while not strictly databases, many do include an internal data component for cal
/Sixties deep sites that already exceed the web surface by forty times, from which two thirds are fee
ï http://www. w3schools. com/site/site tutorials. asp ï http://www. w3schools. com/site/site glossary. asp
ï http://www. killersites. com /ï http://www. vanderbilt. edu/create/tech /ï http://www. dreamink. com/beginners/b1. shtml
It is accessible via intranet and serves as an active knowl -edge management. Here any problems and their solutions that crop up during the work are entered
customer sites, where their priority is to troubleshoot the problem and get the plant up and running as
-ness improvement through people and our website can provide you with all the information you need to get involved,
www. investorsinpeople. co. uk/IIP/Web/default. htm ï Learn & Work is a Leonardo project that specifically addressed the issue of analysing training
and made available in both hard copy and electronically on the website below www. ssda. org. uk/ssda/default. aspx?
The site also provides some case studies http://www. cicsc. org. uk/tvcbec. htm ï training reference. co. uk provides an overview of some of training providers that offer a TNA
ï Trainingzone is one of the UK's most popular site for corporate training professionals with
The site should also be of interest to SMES www. trainingzone. co. uk ï Trainers'Library is an international online resource pool for trainers, HR managers and con
because you see the website, name and an excerpt from the text or comments enabling the reader to make a judgement about the contents of the found homepage and to
ï http://www. google. com ï http://www. alltheweb. com ï http://www. msn. com
ï http://www. yahoo. com 12.1.1.2. Databases The use of databases is a way to obtain extensive and exhaustive data,
or by viewing the library website where there are detailed instructions about doing an Internet search
Web links The most widely used and well known search engines ï http://www. google. com ï http://www. alltheweb. com
ï http://www. msn. com ï http://www. yahoo. com Databases ï http://www. census. gov/ipc/www/idbnew. html
International data base-Computerized data bank containing statistical tables of demographic and socioeconomic data for 227 countries and areas of the world
The website for â€oethe Business of Language†s Initiative†in North East England http://www. thebusinessoflanguage. org. uk/)points to an interesting fact:
website ecommerce) in the globalised market Gathering foreign lan -guage informa -tion like publi -cations and
Internet Sites Online translation website: www. babelfish. altavista. com There are various training programmes and possibilities within the Leonardo Da vinci and
Sokrates Framework It†s impossible to list all of them and there are also changes from time to time-time.
/This website contains many useful links for learning offers. Run by German Volkshochschule more appropriate for German users
Facts and Internet Sites ï BBC: www. bbc. co. uk/worldservice/programmes/globalisation /ï National Centre for Languages (UK:
9. 3. 3. Web content layout 9. 3. 4. Internet research 9. 3. 5. Resources
In a concrete example of the effects that such policies may cause, Google Inc. cited troubles in obtaining work visas for its prospective employees as a reason to set
as reputed names as Google and Infosys, are complaining of a shortage of suitable candidates.
All intellectual property rights pertinent to the materials, trainings, website and other actions developed by the helpdesk will be owned by the Commission
should take care of the joint website www. innovaccess. eu Upgraded or new services and trainings for the target group will be provided by the national
like the common website (innovaccess), and new IP generated is effectively managed and is available free of charge to the Commission and the
Social media and other web-based services challenge these existing approaches and ask for their revision The british †connect†platform is the first publicly financed innovation platform on the web
that creates a protected space for companies to display their competences, interest and skills to reach out to a large number of peers,
collaborations on web platforms and no profile of skills has been defined. Commercial offers by crowdsourcing platforms remain effectively unaffordable for SMES or face difficulties to
established as web-based self -or collaborative learning modules that are supported by case studies in the form of videos.
and develop the joint website For the evaluation of first-stage proposals under a two-stage submission
amounts is provided on the Enterprise Europe Network website (http://een. ec. europa. eu Timeframe: First quarter of 2014
organising information seminars and meetings and/or providing web-based information to those wanting to start
web application and became an â€oe (Internet-enabled companyâ€. Although Greif subcontracts out most support functions,
Amazon and ebay that created on-line bookstores and auctions rather than Barnes & noble and Sotheby†s
MEP website. All these stories were divided into four broad categories based on the type of consulting services provided by MEP †Operational, Marketing, Funding, and Business
posted on the website for information and insight. Most of the collaboration among centers is
We recommend a web-survey of existing MEP centers to determine •The current use and value of the database
•Explicit-to-explicit is the simplest transfer challenge exemplified best by web-publishing such as the MEP database.
â€oechallengers†create a web-request which is responded then to, based on the knowledge and experience of the network.
Web of Knowledge, http://portal. isiknowledge. com/portal. cgi Johne, A. and C. Storey (1998."
New web-based information technologies are enabling SMES to attain global marketing capabilities at very low costs.
complex web of public initiatives, governments try to develop â€oesingle point of sales†entries for SMES
computers, computer networks, Intranet structures, Internet technologies, and similar tools. By outward-focused technology intake, I
See websites for details www. teluq. uquebec. ca/chaireecosavoir www. teluq. uquebec. ca/chairebell www. teluq. uquebec. ca/interventionseconomiques
first small or medium-sized firms were the initial sites of innovation, whereas the concentration of capital over the years has given rise to the domination of large firms and
It offers a website (including calls for tenders), a forum and a resource centre. The initiative is supported by the European commission.
GP described on the DISTRICT+website: http://districtplus. it /30 GPS described in the ERIK ACTION Good Practices Report:
GPS described on the DISTRICT+website: http://districtplus. it /35 GP described in the INNOMOT Good Practices Report:
GPS described on the DISTRICT+website: http://districtplus. it /42 GPS described in the ERIK ACTION Good Practices Report:
Information is provided to companies through a website containing business opportunities, reports on the business environment and selected sectors such
marketing plan, to establish a web presence and to enhance their digital skills 37 3. 2. 4 Lack of internal research and technological capabilities
developing an international marketing plan, in establishing a web presence and in enhancing their digital skills.
practices through a website 38 Technology transfer promotion Three projects identified GPS related to the promotion of technology transfer
46gps described in the project†s final publication and on the DISTRICT+website: http://districtplus. it
website and e-commerce development and product design The Creation of R&d departments GP from PERIA helps SMES to recruit new
GP described on the project†s website: http://www. cross-innovation. eu /GPS addressing access to finances via grants for
Sub-project described in the project†s final publication and on the DISTRICT+website: http://districtplus. it
Digital Marketing SMART+IART Territories Assisting micro-firms from the tourism sector in developing web
-sites for international sales (§3. 2. 3 High Public Procurement INNOMOT IVEX Support for participation in international procurement processes
The INTERREG IVC website has a GP database, which is useful for an initial benchmark, but
the two regions need to go on site. During the capitalisation 56 http://s3platform. jrc. ec. europa. eu/home
GP described on the Cross Innovation website: http://www. cross-innovation. eu /62 http://urbact. eu
develop a web-presence in order to capture international clients •Help SMES to improve their Corporate Social Responsibility image
from individuals, normally using web platforms to reach scale. The key to crowdfunding lies in the fact
This trend towards †virtual†support through web-based platforms seems promising for support programmes,
Website: www. districtplus. eu BUDGET Total budget: â 4 600 000 ERDF contribution: â 3 550 000
GPS described on the DISTRICT+website: http://districtplus. it /KNOW-ECO sub-project workshops Pioneers
•The †Sharp-Cloud†tool is a first good example of the use of IT tools and web/cloud platforms
Website: www. eriknetwork. net/erikaction BUDGET Total budget: â 1 893 783 ERDF contribution: â 1 460 839
Website: www. innohubs. eu BUDGET Total budget: â 1 469 086 ERDF contribution: â 1 129 356
Website: www. innomot. net BUDGET Total budget: â 2 274 728 ERDF contribution: â 1 727 256
Information is provided to companies through a website containing business opportunities, reports on the business environment and selected sectors such as
Website: www. interreg-minieurope. com BUDGET Total budget: â 1 991 640 ERDF contribution: â 1 554 920
Website: www. peria. eu BUDGET Total budget: â 1 669 643 ERDF contribution: â 1 274 947
Website: www. smartplusinnovations. eu BUDGET Total budget: â 4 004 000 ERDF contribution: â 3 233 000
within local and international networks, through a web-based training programme and a service website
to establish a web presence and to enhance their digital skills. The target was defined well
Websites •URBACT Programme •ESPON Programme •INTERACT Programme •S3 Platform •INTERREG Programme
Public web consultations Regional workshops Innovation Vouchers Internationalisation support services INNOVATION-DRIVEN GROWTH IN REGIONS:
Web consultations: The development of the information and technology communications (ICTS) has strongly facilitated the connectivity and communication within regions (and inter-regions.
prioritisation process involves citizens through web consultations Cross-regional governance structure: The innovation strategy between Brandenburg and Berlin (innobb) has
a †follow the money†website. iii) Dashboards that describe the ambition, goals, and activities for every
sites and to help peripheral and structural weak areas. Following infrastructure measures can be mentioned:
http://cemi. epfl. ch/files/content/sites/cemi/files/users/178044/public/Measuring%20smart%20special
Cisco, Google Motorola (R&d centre), IBM (R&d centre), HP, Delphi (R&d centre Stakeholder and policy dialogues to achieve the ambitions
which is part of the Web of Science database of Thomson Reuters. Whereas critiques can be formulated regarding coverage
In addition to SCIE, the Web of Science also contains the Social science Citation Index (SSCI), the Arts and Humanities Citation index (A&hci
currently limited to more recent articles compared with Web of Science. However, Scopus and WOS
Thomson Reuters Web of Knowledge Baseline indicators for technological specialisations Indicators The most widely used indicators for technological activities make use of patent data.
Falagas, M. E.,E. I. Pitsouni, G. A. Malietzi and G. Pappas (2007), â€oecomparison of Pubmed, Scopus, Web
of Science, and Google Scholar: Strengths and weaknessesâ€, The FASEB Journal, Vol. 22, No. 2
In Poland and The netherlands, the process involves citizens through web consultations; in Finland, the national level organizes â€oesignal sessions†in regions to stimulate the
a †follow the money†website. C) Dashboards that describe the ambition, goals, and activities for every sector, with corresponding indicators and target
Overtext Web Module V3.0 Alpha
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