30 september 2014 Case study analysis report of online collaboration and networking tools for social innovation Deliverable 8. 3 of the
FP7-project: TEPSIE (290771 2 Abstract This deliverable constitutes Deliverable D8. 3 â€oecase study reports of online collaboration and
networking tools for social innovationâ€, due on 30 september 2014. It reports on the empirical work of Tepsie examining the use of online networks and other digital tools to support and/or
enabler social innovation Suggested citation Millard, J.,Carpenter, G. 2014. â€oecase study analysis report of online collaboration and networking
tools for social innovationâ€, a deliverable of the project: â€oethe theoretical, empirical and policy foundations for building social innovation in Europe†(TEPSIE), European commission †7th
Framework Programme, Brussels: European commission, DG Research: http://www. tepsie. eu We would like to thank all of our partners in the TEPSIE consortium and colleagues at DTI for their
contributions to this report in the form of case studies, other inputs and comments, though responsibility for how their material is used rests with the authors
x Simon Mikael Fuglsang à stergaard (DTI, Denmark x Å ukasz Gajewski (WRC, Polan x Gunnar Glã¤nzel (UHEI, Germany
x Sophie Hostick-Boakye (YF, United kingdom x Georg Mildenberger (UHEI, Germany x Konstantinos Modikos (ATL, Greece
x Robin Murray (Member of Tepsie†s independent Advisory Panel x Niels Christian Nielsen (DTI, Denmark
x Jimmy Kevin Pedersen (DTI, Denmark x Filipe Pinto (UCP; Portugal x Gudrun Schimpf (UHEI, Germany
x Johan Ernest Olivier Secher (DTI, Denmark x Rasmus KÃ¥RE Thaarup (DTI, Denmark Date: 30 september 2012
TEPSIE deliverable no: 8. 3 Authors: Jeremy Millard, Gwendolyn Carpenter Lead partner: Danish Technological Institute, Denmark
Participating partners: Young Foundation (United KÃ ngdom), University of Heidelberg Germany), Atlantis (Greece), Universidade Catã lica Portuguesa
Portugal), Wroclaw Research Centre EIT+(Poland Contact person: Name: Jeremy Millard Institution: Danish Technological Institute
jrm@teknologisk. dk +45 72 20 14 17 3 CONTENTS Background...5 Definition of digital social innovtion and purpose of this report...
6 Structure of this report and terminology explanations...7 Introduction...8 Determination of themes and case selection criteria...
8 Top down rationale †selecting six relevant societal challenge themes...8 Bottom-up criteria for determining the types of cases...
Badii A. 2000)' Online Point-of-Click Web Usability Mining with Popeval-MB, Webeval -AB and the C-Assure Methodology'.
FÃ lix Alcan Uzzi, B. 1996)' The Sources and Consequences of Embeddedness for the Economic
Mining & quarrying Manufacturing Utilities Water management Construction Business services Wholesale trade Retail trade Transportatio
%Jewellery and precious metals 0. 1%0. 1%0. 1%0. 3%0. 2%0. 1%0. 2%0. 1%0. 1
The GEM is the largest ongoing global study of entrepreneurial dynamics in the world, measures multiple phases on entrepreneurship, sponsored by Babson College (USA
Monitor (GEM) estimated that 388 million entrepreneurs were engaged actively in starting and running new businesses in 2011 around the globe,
126 Global Entrepreneurship Monitor, â€oe2011 GEM Global Report. †It should be noted that the GEM surveys entrepreneurs
But there†s a major downside, †(Slate. com, November 2013 www. slate. com/articles/technology/future tense/2013/11/developing countries and moocs online education could
hurt national systems. html 153 Tamar Lewin, â€oeafter setbacks, online courses are rethought, †(New york times, December 10, 2013 www. nytimes. com/2013/12/11/us/after-setbacks-online courses-are-rethought. html?
But there†s a major downside, †(Slate. com, November 2013 www. slate. com/articles/technology/future tense/2013/11/developing countries and moocs online education could
hurt national systems. html 155 Coursera, www. coursera. org/about/community Digital opportunities: Innovative ICT solutions for youth employment
Global Entrepreneurship Monitor. â€oe2011 GEM Global Report. †Babson Park, Mass: Babson College 2011 www. gemconsortium. org/about. aspx?
But there†s a major downside. †Slate. com, November 2013 www. slate. com/articles/technology/future tense/2013/11/developing countries and moocs
online education could hurt national systems. html Kozma, Robert B, . and Shafika Isaacs. Transforming Education: the Power of ICT Policies.
and diamond cutting in Surat, India Clusters include not only businesses but institutions such as academic programs, trade associations, and standards
A good example of a company working to improve framework conditions in its cluster is Yara, the world†s largest mineral
Badii A. 2000)' Online Point-of-Click Web Usability Mining with Popeval-MB, Webeval -AB and the C-Assure Methodology'.
FÃ lix Alcan Uzzi, B. 1996)' The Sources and Consequences of Embeddedness for the Economic
data (turquoise Successful actors in DSI have managed to leverage large networks using the Internet in order to accomplish innova
Climate Camp at Drax coal fired power station in West yorkshire. This was the first protest organised by campaigning group, Camp for Climate
Guaranteed Electronic Market (GEM), a web-based market for people to exchange time and loans of products.
contemporary issues †from mining regulations to urban migration †and the dissemination of contemporary film and culture
John Dewey, Experience and Education, New york, Collier Books, 1938 John Thackara, Designing in a Complex World, Cambridge, MIT Press, 2005
mining new technologies for social applications In all of these, social innovation is likely to be most successful when there is
Ed Emery, Cambridge,(draft last accessed ï oe0/5/2007 available at http://www. geocities. com/immateriallabour
demand for finite resources used in the manufacturing of consumer electronics (e g. rare earth metals), and adverse social impacts associated with the extractions of these resources
/The website is a Ruby on Rails app, but uses Tripod and Mongodb instead of Activerecord.
in Ruby and Sinatra. Data stored in Postgresql/Postgis database Collaboration using digital technologies is done mainly using e-mail, vid
Python and Ruby on Rails) to build their open web applications On a larger scale, this might be indicative of how Commons 4 EU looks
from, but by supporting independent miners and manufacturers who guarantee basic standards to their employees.
legally part of the same conglomerate, which helps provide transparency on networks of corporate subsidiaries and holding companies spread
The team mainly code in Ruby on Rails, the plat -form is built with also a group of UX practitioners,
highly scalable application built in Ruby on Rails that runs on Amazon web services and uses Mongodb, Redis and
/The website is a Ruby on Rails app, but uses Tripod and Mongodb instead of Activerecord.
in Ruby and Sinatra. Data stored in Postgresql/Postgis database Collaboration using digital technologies is done mainly using e-mail, vid
Python and Ruby on Rails) to build their open web applications On a larger scale, this might be indicative of how Commons 4 EU looks
from, but by supporting independent miners and manufacturers who guarantee basic standards to their employees.
legally part of the same conglomerate, which helps provide transparency on networks of corporate subsidiaries and holding companies spread
The team mainly code in Ruby on Rails, the plat -form is built with also a group of UX practitioners,
highly scalable application built in Ruby on Rails that runs on Amazon web services and uses Mongodb, Redis and
¢ship in the minerals and metal value chain (2006 International Council on Mining & Metal
www. icmm. com/page/1183/maximising-value-guidance-on -implementing-materials-stewardship-in-the-minerals-and-metals
-value-chain The Higg Index: •Developed by the Sustainable Apparel Coalition, an industry-wide group of over 60 apparel and footwear brands, retailers
While materials like asbestos and chemicals such as bromides are toxic and poten -tially harmful, Mats†innovation can be extracted
Economics and Globalization, Volume 10), Emerald Group Publishing Limited, 2011, pp. 243-262 Jäntti, M.,â€oeinequality in Five Countries in the 1980s:
of Economics and Globalization, Volume 10, Emerald Group Publishing Limited, pp. 243-262 Luttig, M.,The Structure of Inequality and Americans†Attitudes Toward Redistribution, Public opinion
Miner, L. 2012. The unintended consequences of Internet diffusion: Evidence from Malaysia, Working Paper, New Economic School
"Social network Analysis and Mining: 1-15 Stoica, E. A a. G Pitic, and A i. Tara,"Crawling-A Solution For Efficient E-Government.
networking In L. Keeble and B. Loader (eds. Community Informatics: Shaping computer mediated social relations, Routledge, London
traditional low added-value sectors such as marble quarrying, leather, and agro-food industries, while more recently the focus has shifted also to knowledge-intensive industries
both in advanced areas such as biotechnologies and in traditional sectors such as marble quarrying Despite their name, they provide a wide range of business development services that go beyond mere
Andalusia†s entrepreneurship level was assessed by the Global Entrepreneurship Monitor (GEM in 2006. The GEM highlights some of the most pertinent entrepreneurship features of the region
ï Highest scoring aspects: access to physical infrastructure, promotion of growth, government programmes, and commercial/services infrastructure
A key issue addressed in the GEM is the entrepreneurship potential or, more specifically, whether
out of 17 regions) by the GEM. This appears to bear out a perception that the inhabitants of Andalusia are not the most entrepreneurial.
the GEM indicated that some 270 000 Andalusian people plan to become entrepreneurs in due course; the main reason being a desire to gain economic
Global Entrepreneurship Monitor (GEM) data, the density of enterprises was approaching the national level. The same report also suggested that the population of the region has a fairly high level of
GEM, 2006) call for a greater focus on providing opportunities for people to establish their own businesses though self employment or creation of firms.
Minerals extraction, the aeronautical sector (Andalusia is home to part of the European Airbus project and metal smelting are the other sectors that account for between 5-10 percent of exports
such as the agri-food sector and minerals and metals. Third, the vast majority of lower technology
Macael marble region. After a period of decline up to the 1990s, there is evidence of renewed growth in the
product and design, including interesting diversification initiatives involving new marble furniture projects and the use of international artists and designers, there is also a need to focus upon lower-level forms of innovation that
to thank Dr. Yancy Vaillant for his contribution with the GEM database. My gratitude is extended also to Dr. Joaquin Vergã s and Dr. Diego Prior;
9 Survey from GEM database 9 Ordinal regression and Logit regressions Key findings 9 There is a positive effect of
2). Then, in essay 3, we used the GEM adult population survey. The innovativeness construct is part of the GEM-available information
and its dimensions refer to the poise of an organization to develop creative or novel internal solutions or external offerings
GEM survey is the same. In our questionnaire this concept is captured rather well via the tendency to engage in and support new ideas generation, novelty, experimentation
Equally, in GEM survey the questions concerning innovativeness indicate the degrees of effort by the firm in an attempt for potential
Nonmetallic mineral products 297 184 13 18 15 10,53 Electrical equipment manufacturing 287 167 13 39
Based on the Spanish GEM dataset, our study investigates the mutual effects between innovativeness and exports.
Monitor (GEM) by considering the adult population survey for the years 2007 and 2008. GEM is a research program,
initiated in 1998 and it provides the required fundamental knowledge by assembling relevant harmonized data on an annual basis
GEM-available information and its dimensions refer to the poise of an organization to develop creative or novel internal solutions
Considering the available information in the GEM database, we used it in two different steps:
Golovko, 2011) reported in year of the GEM survey Firm age We measured firm age as the number of years that the firm has been operating (Caldera
Perspectiva Econã mica de Catalunya †Cambra de Comerã§de Barcelona, Marã §03,63-69 Ramã rez-Alesã N m. and Espitia-Escuer, A. 2001.
evidence from GEM data. Small Business Economics, 24,335 -350 Yamada, K. and Eshima, Y. 2009.
coal and mining industry in Europe and the motor of reconstruction after WORLD WAR II. The coal crisis (1960s) and the oil crisis (1970s) made it necessary to refocus on education and
/cosm. 301 12 Alcan CA metals 223 13 Solvay BE chemicals 261 13 PPG US chemicals 220
or mining and mineral extraction (EUROP, 2009 8. 2 Technological Competitiveness, Industry Links and Market Potentials
Li, D.-Y.,Z. Ya-Qing (2006), Cluster Competitiveness and Strategy Based on Modified GEM Model
From 2005 to 2007 he was a lecturer at China University of Mining and Technology.
and mining of data captured to gain greater customer insights and design more effective sales
The GEM entrepreneurship survey found that the level of early stage entrepreneurship within the South East (in 2008) was compared relatively high to other regions in Ireland.
The GEM 2008 findings are reflected in EI data with respect to the emergence of high potential start-ups from the region.
among men, 15.5 percent (GEM Entrepreneurship in Ireland, 2008 20 EI also launched a new format for the Enterprise Platform Programme in early 2012, to
according to GEM research. However, start-ups typically remain small and focused on the domestic market. The performance of the region in terms of HPSUS is about half of
mining/manufacturingâ 3 6 2 0â 1 12 Transportâ &â machineryâ operativesâ 0 1 1 1â 10 13
The GEM entrepreneurship report contains some positive indicators for the Southeast Region Of particular note is that the region generates the highest rate of early stage
diversify away from its large mining sector, its low quality of education (132nd), poor use of ICT (89th), and low
Smart Metering POC Distribution ORES 2011 2012 30,000, 000 Network design & management in a Smart
Distribution ORES 2011 2012 Meer HEB door DSM Distribution Eandis 2011 2012 150,000 Twenties Transmission Demo Elia 2011 2013
Ecogrid Distribution Demo Eandis, Elia, ORES 2011 2014 Optisher Distribution ULG, ULB 2011 2014 Transenergy Distribution Eandis 2011 2014
Elia, ORES 2011 BE: National thematic focus  •Flanders in Action  †breakthroughs:
mining resources, carries out a series of actions intended to help involve and encourage companies and institutions
data (turquoise Successful actors in DSI have managed to leverage large networks using the Internet in order to accomplish innova
Perissã, Felipe Romeras Lubias, Christian Saublens, Jean Severijns, Richard Tuffs, Philippe Vanrie, Roger Williams 2
a diversified conglomerate, to facilitate sourcing from India†s thousands of small farmers through its well-known e-Choupal network.
with companies in agribusiness, manufacturing, mining, tourism to provide the investment capital their SME partners need to upgrade, diversify, and scale.
comprising also transport, mining, and chemicals. Dur -ing the Second world war, Germany had established large metal-and-steel and chemical plants for military
Finally, the conglomerates had to be split up and privatized, some parts were sold to foreign companies.
Technology centres ore obviously more important in this respect. It is interesting that the more active inno
The concept of clusters, originating from Porter†s diamond (Porter 1998,2000), has strong overlaps with the industrial district model;
-dised steel and coal industries since the early 1980s, all of which prevented an effec -tive structural change (Grabher 1993;
They include natural conditions (examples are Carrara with its marble and stonecutter cluster, Western Japan with the silk industry and the proximity to China or the Hollywood
1. 2. young I. 1. 2. n/a II. 1. 2. Erlangen, Ore -sund, Cambridge, Ox
Under family control, the company developed from a domestic coal delivery provider to offering services including transport, distribution, freight forwarding, express deliveries
-Mining for Real time Detection of Infections 49,000 cases of inpatient HAIS could be avoided every year collectively in all six studied
previous economic reforms and the mining investment boom However, multifactor productivity has stalled for a decade
•Repealed the Minerals Resource Rent Tax •dropped or amended 58 tax and superannuation measures as part of dealing with the
Mining services ï ï ï Professional & financial services ï ï ï ï Distribution services ï ï
minerals and energy. Further economic change and disruption can be expected, but its exact effects on business opportunities and the profitability of different sectors cannot be predicted
today (BREE, 2014). 2. mining services continues to expand F i rms th at p rov i d e
ore deposits increases and the grade of ore decreases the demand for mining technology and services will
continue to increase our mining advantage is not just about resources in the ground Groundprobe is a Queensland company with its origins in university
research. Its slope stability radar system, manufactured in Brisbane is designed to send a warning before pit walls collapse, often many
days in advance. It is deployed in mines in over 20 countries, and has saved the lives of hundreds of miners
and prevented damage to millions of dollars†worth of mining equipment. The company now has 175 staff in seven offices around the world
Mining companies have turned also to the innovative solutions of VR Space Pty Ltd to help safely plan,
control, operate and monitor complex and hazardous working environments. The company specialises in simulation and visualisation technology, which allows
miners to gain valuable insight and experience in the mines they work in. As a result of its research and development programme
in its †Opportunity at Risk†report, the Minerals Council of Australia (2012) noted that in
Australia it takes around three years to get approval for a thermal coal project compared
the Government has repealed the Carbon Tax and the Minerals Resource Rent Tax, and is dropping
safety issues, mining, dangerous goods, electrical safety, transport workers, compensation, gas and others (Boral Ltd.
The Carbon Tax and the Minerals Resource Rent Tax have been repealed. The Carbon Tax imposed additional tax and compliance costs on around
revenue raised by the Minerals Resource Rent Tax, but over 125 other miners were complying
with the mining tax legislation, while not actually paying any tax. The tax cost the ATO over
$50 million to administer The 2014-15 Budget made provision to meet the Government†s election commitment to cut
known resources of black coal, recoverable brown coal and uranium. Australia produces about 2. 4 per cent of total world energy (Geoscience Australia and BREE, 2014), but is
) Cristal Mining Australia says it could save up to $5 million a year if the current coastal
shipping restrictions were removed (Cristal Mining Australia, 2014 Higher freight costs erode the viability of Australian businesses that use coastal shipping
materials and bauxite-based commodities between mining areas, refineries and smelters BITRE, 2013a Subscribers to broadband internet grew thirteen-fold from 2003-04 to 2011-12 and
construction activity occurred on oil, gas, coal and other minerals projects, with roads and railways accounting for less than 17 per cent of the sector†s total construction activity (ABS
mining equipment, technology and services; medical technologies and pharmaceuticals; oil and gas; and advanced manufacturing. The Industry Skills Fund will be
•mining equipment, technology and services •oil, gas and energy resources •medical technologies and pharmaceuticals;
smaller mining companies based on a history of success and well understood risk How a growth Centre could assist the food industry
as the population ages and the mining investment boom fades. Australia needs to address the
The Government has abolished also the Carbon Tax and the Minerals Resource Rent Tax, and is considering the independent review of the Renewable Energy Target.
Cristal Mining Australia. 2014). ) Submission to the options paper: Approaches to regulating coastal shipping in Australia.
Cristal Mining Australia Decker, R.,Haltiwanger, J.,Jarmin, R, . & Miranda, J. 2014). The Role of Entrepreneurship in US
Minerals Council of Australia. 2012). ) Opportunity at risk: regaining our competitive edge in minerals resources. Sydney:
Minerals Council of Australia National Science Board. 2012). ) Science and Engineering Indicators 2012. Arlington: National
Science Foundation NCVER. (2013a. Completion and Attrition rates for Apprentices and Trainees. Adelaide: National Centre for Vocational education Research
Excavator loading ore into a haul truck-istock Medical Team-istock Container ship at Fremantle harbor-istock
•Page 11 †Mining Simulation-VR Space Pty Ltd •Page 38 †Grazing farm animals-istock
"like the facets of a cut jewel.""6 The file contains the coordinates of the
-minium, plastic, and glass soft drink containers; steel cans; and plastic laundry detergent bottles. Re -cycled materials also are used in innovative applications such as recovered glass in roadway as
ceramics, chemical/petrochemical, food, pharmaceutics, marble processing, screen printing sector tanning, textile, wine treatment, wood, metal industry, mechanics
ï Montanuniversitã¤t Leoben (Mining University of Graz ï FH Joanneum Gmbh (Polytechnic ï Campus 02 Fachhochschule †Studiengã¤nge der Wirtschaft (Courses for Economy in Campus
fisheries and mining. New zealand excludes electricity, gas and water supply, and only includes enterprises with NZD 30 000 or more in turnover.
mining tools, coupled with real-time data collection over the Internet may provide a whole new
Data Acquisition and Mining: Capturing data on customer requirements and using it to create unique services
and its subsequent analysis or mining can provide a powerful service model for a manufacturer
and mining to lock in customers, suppliers and partners. The fifth â€oemini-case†provides an interesting and illustrative example of a company supplying commodity
Diamonds indicate gates 37 stage, for example, TSD recommends that the firm work closely with potential customers
organizational activities (Jaques 1951, Emery 1959, Trist 1981. The first two models of the open natural system idea (the organizing approach Weick 1979 and the socio-technical
regions (Ahmed and Retzloff 1995, Huang et al. 2002, GEM 1999, Stringer 2000 Castrogiovanni 1996, Monk 2000, Ross 1996, NUTEK 2004.
Emery, F. E. 1959. Characteristics of socio-technical systems. London, UK: Tavistock Ericson, R. and Pakes, A. 1995.
GEM. (1999. Global entrepreneurship monitor: National entrepreneurship assessment†United states of america. Kansas city, Missouri: Kauffman Centre for Entrepreneurial
Tarde G.,Les lois de l†imitation, Paris, Fà lix Alcan, 1890 Tremblay, D.-G. 1989) La dynamique à conomique des processus d†innovation.
profile from salt mining to new fields like tourism, museum and health activities Modernisation Foundry industry (mainly SMES) and steel industry (in both cases, the
implementation and exploitation of ICT and nanotechnologies), mining and energy (e g. clean coal technologies, ICT.
traditional areas of regional specialisation i e. mining (clean coal technologies) or chemistry foundry and steel industries (new materials, ICT
poorest, as other firms presented their diamond products. So when I came back I made the series of
jewellery I called the fake diamond collection. I brought to Mutu Manikam exhibition in Jakarta
Deanna Coles, BHP BILLITON Scott Daunheimer, Dow corning Pogo Davis, Conoco Thomas Epprecht, Swiss re Markus Grauwiller, Cemex
of Diamond v Chakrabarty (1982) produced a flood of patent applications for biotech-related products and sparked the impressive growth of
ï Agriculture, Forestry, Fishing, Mining and Quarrying ï Electricity, gas supply, water supply, sewerage, waste management and
ï§Agriculture, Forestry, Fishing, Mining and Quarrying; and ï§Electricity, gas supply, water supply, sewerage, waste management and
Global Entrepreneurship Monitor (GEM) 2011 Global Entrepreneurship Monitor September 2012 Annual Employment Survey 2011 Forfã¡
and It†s Not a Bad Idea, †Quartz January 22, 2013, http://qz. com/45764/france-wants-to-tax-data-mining-and-its-not-a-bad-idea
27 Collier R. Auditor General blasts ehealth Ontario. CMAJ 2009; 181: E261 400 MJA •Volume 193 Number 7 •4 october 2010
27 Collier R. Auditor General blasts ehealth Ontario. CMAJ 2009; 181: E261
2015 Jens SÃ rvik and Alexander Kleibrink Alexander Kleibrink, Jens SÃ rvik and Katerina Stancova
†mining support services actionsâ€, †mining of metal ores†and †veterinary activitiesâ€. The main
Mining support service activities Remediation activities and other waste management services Retail trade not in stores, stalls or markets
Mining support service activities Mining of metal ores Office administrative, office support and other business support activities
Activities of head offices; management consultancy activities Remediation activities and other waste management services Veterinary activities
Mining and quarrying Extraction of crude petroleum and natural gas Mining of coal and lignite Mining of metal ores
Mining support service activities Other mining and quarrying Public administration, security and defence Defence Public administration, justice, judicial, public order, fire service and safety activities
Services Activities auxiliary to financial services and insurance activities Activities of head offices and management consultancy activities
Advertising and market research Architectural and engineering activities, technical testing and analysis Education Employment activities Financial service activities, except insurance and pension funding
Insurance, reinsurance and pension funding, except compulsory social security Legal and accounting activities Office administrative, office support and other business support activities
Offshore mining, oil and gas Shipbuilding and ship repair Transport and logistics (including highways of the seas
action, has been mining Twitter data from Indonesia (where Twitter usage is high) 9 to understand food price crises.
mining of big data sources) will not drown out traditional deductive science (i e. hypothesis testing), even in a big data paradigm.
data (turquoise Successful actors in DSI have managed to leverage large networks using the Internet in order to accomplish innova
Japan excludes agriculture, forestry, fisheries and mining. New zealand excludes electricity, gas and water supply, and only
Kutvonen, A. 2011)" Strategic application of outbound open innovation",Emerald 14 21. Lasagni, A. 2012), How Can External Relationships Enhance Innovation in SMES?
Diamond and Morlino 2005; O†Donnell 2004; Rommetveit et al. 2010; Schumpeter 1976; Tilly 2007 8) The area †equity and security across the world†refers to
exports remain heavily on mining and agriculture 80 O P E N I N N O V A t I O N y E A r B o O k 2 0 1 4
design, mining and interactive data analysis scripting or programming languages, expert systems and machine learning, etc •Knowledge based on mathematics like rela
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