major differences between manufacturing and services industries, but medium-sized ï rms are on average more heavily involved in open
differences between manufacturing and services ï rms, and between medium-sized and small enterprises. Furthermore
administrative services, etc. Previous open innovation studies have focused primarily on venturing activities in large enterprises (e g.
between manufacturing and services industries. Services differ from physical goods in terms of intangibility inseparability, heterogeneity and perishability (Atuahene
-Gima, 1996. Given the distinct nature of the offerings of manufacturing and services ï rms, differences in the
adoption of open innovation may be very plausible. As physical goods are more separable and homogenous,
applicable to manufacturers than to services enterprises i e. manufacturing enterprises generally tend to operate in
Services IT (NACE code 72) 53 Business services (NACE codes 73†74) 59 Other services (NACE codes 50†71;
93) 104 216 Total 376 Table 2 Surveyed open innovation practices Practice Deï nition Technology exploitation
Venturing Starting up new organizations drawing on internal knowledge, and possibly also with ï nance, human
capital and other support services from your enterprise Outward IP licensing Selling or offering licenses or royalty agreements to
Buying R&d services from other organizations, such as universities, public research organizations, commercial engineers or suppliers
innovation between manufacturing and services enter -prises. For ease of presentation, trend scores have been averaged.
between manufacturing and services were nearly identical output available on request The left-hand side of Table 4 shows only few signiï cant
differences between manufacturing and services enter -prises. Employee involvement, customer involvement and external networking appear to be main types of open
innovation conducted by both manufacturers and services enterprises. We do remark that these practices were deï ned
%Services n  317 %Man Z (U Technology exploitation **po0. 001,*po0. 01, 4po0. 05
In contrast, services enterprises do better on venturing activities (33%versus 24%,po0. 05 The right-hand side of Table 4 reveals that the trend
differences between the manufacturing and services in -dustries with regards to the incidence and trend towards
Services n  317 Mann†Whitney Z (U 0. 09 0. 15 2. 14 0. 02 0. 02 0. 1
growing number of specialized services ï rms to execute this job Overall, we can conclude that many barriers for open
enterprises (as opposed to services companies and small enterprises, respectively. Manufacturing ï rms are on
services. Manufacturers are heavy-users of innovation policies, and for †political†reasons the commissioner of
innovation performance in manufacturing and services ï rms in Australia. Journal of Product Innovation Management 13, 35†52
2. 3. Innovate beyond products and services: the relevance of the experience economy for innovating SMES...
products and services or how they can generate income by licensing their technology to other
external partners to create new products or services. An urgent need exists, therefore, to study how
and deliver products or services Each of these SMES provided an interesting case to examine how SMES apply open innovatio n. We
2. 3, we look at how several companies transitioned from products or services to experiences in their
When products or services commoditize, price competition becomes predominant and results in intensive price battles and industry shake-outs.
2. 3. Innovate beyond products and services: the relevance of the experience economy for innovating SMES
many SMES wrap additional services around their products to increase customer value in exchange for a premium price.
Although selling additional services might be a viable strategy in many industries several of the successful SMES we analysed preferred to offer genuine experiences to their customers
Experiences are as distinct from services as services are from goods. Experiences have always been
driver for strategic innovation in SMES, in both manufacturing and services. As products and services
increasingly become commoditized, experiences have emerged as a next step in creating value for customers. Commoditization makes it increasingly difficult for SMES to operate profitably in
by transforming existing products or services into experiences for the customer Curana is a great example that illustrates how commodities such as mudguards and other bike
of individual services (nurses, doctors, cleaning services) is not the main qualifier; indeed, more services can be quite bothersome for patients.
Instead, Prof is centred a customer approach using the patient room as a stage to improve the patient†s hospitalisation experience drastically.
and in offering customized products and services to clients (particularly in business-to-business industries. Segers & Balcaen (see p 35) is a small Belgian
Some small firms sidestep commoditization by turning products or services into experiences. Jan Kriekels, CTO of Jaga (see p 47), expressed it this way:
SMES may also wrap additional services around their product or offer genuine experiences to the customers
or services, but it also limits the number of options for the company to change and diversity
attractiveness of the customers†products or services (e g.,, Curana), and providing new functionalities and increasing emotional value (e g.,
and commercialize the new product or services Most SMES we studied rely heavily on value chain partners and a few additional knowledge partners
or services for specific customers 33 PROF is different: It starts from the patient†s room as customer
or deliver services that were necessary to develop a new concept of the patient room.
All product and services innovations were aligned with and integrated in the new patient room concept,
products and services into a new patient room concept also implied that their value for the usability
services they offer to innovation partners in the network. Because partners in such an innovation
and services to the central firms. Each partner is preoccupied with his own part of the new concept,
services they offer to innovation partners in the network 6. Manage the balance between internal management of the company and external management of
changing market conditions force them to look for new ways to differentiate their products and services
knowledge from external partners to create new products or services. Fourth, managing and organizing open innovation in SMES is quite specific,
The size of the network is determined by the type of products or services the SME wants to launch
reposition their products and services Some of the SMES we described opened new market space,
of readymade products/services developed by third parties (i; the acquisition of processes set up by external parties (ii;
-ing IT-related services on a global scale. On a longer historical scale, companies which used to be national
-ket services sector of the economy in the first half of the 2000s. Conversely, the productivity
in market services, particularly in trade, finance and business services A related body of literature has investigated the
complementarity between investment in ICT and or -ganizational change in companies, again pointing to a gap between US and Europe (Bloom et al.
-tries, including services (Mamuneas, 1999. For these reasons the weakness of the European industry is considered generally with concern
linearly into new products and services. Much more than that, it nurtures the ecology of ideas and visions
into new products and services Rather, it nurtures the ecology of ideas and visions that feed innovation
Implications for productivity and the role of services There is a large policy debate in Europe on the caus
Markets are indispensable to sell innovative products and services on the output side ï Business start-up regulation may be an initial barrier to formation, growth and innovation
divided by manufacturing and services. 19 The most recent data available at the time of authoring this Policy Brief were for 2006.
on top for both manufacturing (8. 6%high-growth enterprises) and services (8. 2%)†see Exhibit 4. The fol
Manufacturing*(2006) Services**(2006 *Mining and quarrying; Manufacturing; Electricity, gas and water **Wholesale and retail trade;
share of gazelles, approximately 0. 2%for both manufacturing and services Eurobarometer A Eurobarometer survey in 2009 of more than 9, 000 companies provided data for all EU-27 countries. 20 As
their specific products and services, but nevertheless very innovative and very important for jobs and
First, innovative enterprises introduce new products, services, production processes or business methods that enhance consumer welfare.
61 See Centre for Strategy and Evaluation Services/EIM (2011), p. 48 62 See Centre for Strategy and Evaluation Services/EIM (2011), p. 67
63 See Centre for Strategy and Evaluation Services/EIM (2011), p. 58-59 64 See Centre for Strategy and Evaluation Services/EIM (2011), p. 109
65 See Centre for Strategy and Evaluation Services/EIM (2011), p. 142, also section 4. 2. 2 of this Policy Brief about ac
-cess to finance Policies for high-growth innovative SMES v1. 6 32 â€oeglobal starsâ€) and it may be difficult to assess
whether a policy actually targets high growth of SMES or not Second, policies may target high-growth SMES as one of several groups of SMES
Accelerace†s services are sponsored for free and by the state investment fund â€oevaekstfondenâ€, the Region Hovedstaden (Denmark†s capital region), Region Midtjyl
Services are provided for at least two years. Companies in the target group can have a dedicated Innovation Norway team allocated for a given period to act as a promoter and sparring partner
The programme offers no new special services but a tailored package of exist -ing services beneficial for growth companies
The International Growth Programme supports Norwegian SMES with ambitions for international growth high potential start-ups in particular.
Services may also be offered to large companies The companies conclude a contract with one of Innovation Norway's offices abroad for delivery of a tailored
Three international consultancy services are offered: interna -tional market advice, practical assistance in international markets, and access to foreign expertise.
82 See Centre for Strategy and Evaluation Services/EIM (2011), p. 65. See section 4. 1. 1 of this Policy Brief for GIF
111 See Centre for Strategy and Evaluation Services/EIM (2011), p. 110 112 See the related hint by entrepreneur Brian O†Connor at the workshop related to this Policy Brief, INNO-Grips (2011
i e. to offering products and services in other countries. In a broader definition it may also refer to other business functions such as procurement, hiring
118 See Centre for Strategy and Evaluation Services/EIM (2011), p. 71 119 See Reinstaller et al.
and search tool, for promotional and informational local events as well as for advisory services e g. about EU
when looking for support services, the EEN was the only provider they had found. Of the remaining 41%which had also found alternative service provid
131 See Centre for Strategy and Evaluation Services/EIM (2011), p. 75 132 Remarks at the INNO-Grips workshop about â€oeinnovation policies in an anti-cyclical conjuncture†in Cologne
SMES are, for example, provided with land, consulting services, and marketing education Internationalisation policies New directions of SME policies for globalisation
The aim is to generate †new creations, new products, new services and technol -ogy through the careful analysis of emerging markets, technologies, business perspectives and global
-terprises, products and services. Exhibit 5-6 shows SPRING€ s scheme for developing companies from
and proof-of value, evidence of products or services and independent third-party investors. The government considers its funding mechanisms as an investment
biomedical and healthcare services, electronics, chemical and engineering services, logistics, precision en -gineering, and retail
ï Technical Advisory Support (TA) provides advisory services from senior research staff at research institutes ï A*STAR Facility Sharing Programme (A*FSP:
-mands of its customers, Greenpac expanded its analysis and consultation services, re -engineered its packaging systems
programme management, warehouse services, professional packing services, rigging services and contract packing. The company†s lists of loyal clients comprise some of the world†s largest
through internet protocol product distribution services for multinational corporations. The com -pany was incorporated in 1999 in collaboration with an India-based technology company that
Related services include for example law firms specialising in intellectual property and new ventures, human resources headhunting, consulting and market research, and investment
are weak in formulating business plans for innovative products and services. The SMRJ has been tasked, in a fine tuning of the SME Technological Advancement Act, with improving the capacity of SMES to develop
-related services (such as wholesale, transport services, research and development, consulting) are included in the survey. Companies in the IW Future Panel are more innovative
-ucts, services or processes in the past two years and can thus be classified as â€oeinnovativeâ€. 52%of the 59
-ties †growth-oriented entrepreneurs targeting growing markets with new products and services. Recent third-party research findings confirm this conclusion. 165 It also indicates that growth is primarily an issue in
known whether the company had actually made use of coaching services, and †if so †whether the com
Successful introduction of new products or services Successful expansion of supply to international markets Important reason for growth
both groups were also found for new marketing methods, new products or services and export orientation
Successful introduction of new products or services Successful expansion of supply to international markets Important reason for growth
-ply that coaching services as such would need to be subsidised Promoting serial entrepreneurs Entrepreneurship policies may not have to consider the question how to identify SMES with high growth po
Specific high-growth business services and professional coaching Capital Finance Develop single European market for VC
Centre for Strategy and Evaluation Services; EIM (2011: Final Evaluation of the Entrepreneurship and Inno
Services on Commission Impact Assessments and Evaluations Interim, final and ex-post evaluations of policies, programmes and other activities.
g) successful introduction of new products or services h) successful expansion of supply to international markets
we are able to provide our services for free. The program runs two times a year with
â€oetekes offers companies funding and expert services for challenging development projects that help companies to promote international growth;
Services may also be offered to large companies Information provided to empirica by Inno -vation Norway
Markets are indispensable to sell innovative products and services on the output side ï Business start-up regulation may be an initial barrier to formation, growth and innovation
divided by manufacturing and services. 19 The most recent data available at the time of authoring this Policy Brief were for 2006.
on top for both manufacturing (8. 6%high-growth enterprises) and services (8. 2%)†see Exhibit 4. The fol
Manufacturing*(2006) Services**(2006 *Mining and quarrying; Manufacturing; Electricity, gas and water **Wholesale and retail trade;
share of gazelles, approximately 0. 2%for both manufacturing and services Eurobarometer A Eurobarometer survey in 2009 of more than 9, 000 companies provided data for all EU-27 countries. 20 As
their specific products and services, but nevertheless very innovative and very important for jobs and
First, innovative enterprises introduce new products, services, production processes or business methods that enhance consumer welfare.
61 See Centre for Strategy and Evaluation Services/EIM (2011), p. 48 62 See Centre for Strategy and Evaluation Services/EIM (2011), p. 67
63 See Centre for Strategy and Evaluation Services/EIM (2011), p. 58-59 64 See Centre for Strategy and Evaluation Services/EIM (2011), p. 109
65 See Centre for Strategy and Evaluation Services/EIM (2011), p. 142, also section 4. 2. 2 of this Policy Brief about ac
-cess to finance Policies for high-growth innovative SMES v1. 6 32 â€oeglobal starsâ€) and it may be difficult to assess
whether a policy actually targets high growth of SMES or not Second, policies may target high-growth SMES as one of several groups of SMES
Accelerace†s services are sponsored for free and by the state investment fund â€oevaekstfondenâ€, the Region Hovedstaden (Denmark†s capital region), Region Midtjyl
Services are provided for at least two years. Companies in the target group can have a dedicated Innovation Norway team allocated for a given period to act as a promoter and sparring partner
The programme offers no new special services but a tailored package of exist -ing services beneficial for growth companies
The International Growth Programme supports Norwegian SMES with ambitions for international growth high potential start-ups in particular.
Services may also be offered to large companies The companies conclude a contract with one of Innovation Norway's offices abroad for delivery of a tailored
Three international consultancy services are offered: interna -tional market advice, practical assistance in international markets, and access to foreign expertise.
82 See Centre for Strategy and Evaluation Services/EIM (2011), p. 65. See section 4. 1. 1 of this Policy Brief for GIF
111 See Centre for Strategy and Evaluation Services/EIM (2011), p. 110 112 See the related hint by entrepreneur Brian O†Connor at the workshop related to this Policy Brief, INNO-Grips (2011
i e. to offering products and services in other countries. In a broader definition it may also refer to other business functions such as procurement, hiring
118 See Centre for Strategy and Evaluation Services/EIM (2011), p. 71 119 See Reinstaller et al.
and search tool, for promotional and informational local events as well as for advisory services e g. about EU
when looking for support services, the EEN was the only provider they had found. Of the remaining 41%which had also found alternative service provid
131 See Centre for Strategy and Evaluation Services/EIM (2011), p. 75 132 Remarks at the INNO-Grips workshop about â€oeinnovation policies in an anti-cyclical conjuncture†in Cologne
SMES are, for example, provided with land, consulting services, and marketing education Internationalisation policies New directions of SME policies for globalisation
The aim is to generate †new creations, new products, new services and technol -ogy through the careful analysis of emerging markets, technologies, business perspectives and global
-terprises, products and services. Exhibit 5-6 shows SPRING€ s scheme for developing companies from
and proof-of value, evidence of products or services and independent third-party investors. The government considers its funding mechanisms as an investment
biomedical and healthcare services, electronics, chemical and engineering services, logistics, precision en -gineering, and retail
ï Technical Advisory Support (TA) provides advisory services from senior research staff at research institutes ï A*STAR Facility Sharing Programme (A*FSP:
-mands of its customers, Greenpac expanded its analysis and consultation services, re -engineered its packaging systems
programme management, warehouse services, professional packing services, rigging services and contract packing. The company†s lists of loyal clients comprise some of the world†s largest
through internet protocol product distribution services for multinational corporations. The com -pany was incorporated in 1999 in collaboration with an India-based technology company that
Related services include for example law firms specialising in intellectual property and new ventures, human resources headhunting, consulting and market research, and investment
are weak in formulating business plans for innovative products and services. The SMRJ has been tasked, in a fine tuning of the SME Technological Advancement Act, with improving the capacity of SMES to develop
-related services (such as wholesale, transport services, research and development, consulting) are included in the survey. Companies in the IW Future Panel are more innovative
-ucts, services or processes in the past two years and can thus be classified as â€oeinnovativeâ€. 52%of the 59
-ties †growth-oriented entrepreneurs targeting growing markets with new products and services. Recent third-party research findings confirm this conclusion. 165 It also indicates that growth is primarily an issue in
known whether the company had actually made use of coaching services, and †if so †whether the com
Successful introduction of new products or services Successful expansion of supply to international markets Important reason for growth
both groups were also found for new marketing methods, new products or services and export orientation
Successful introduction of new products or services Successful expansion of supply to international markets Important reason for growth
-ply that coaching services as such would need to be subsidised Promoting serial entrepreneurs Entrepreneurship policies may not have to consider the question how to identify SMES with high growth po
Specific high-growth business services and professional coaching Capital Finance Develop single European market for VC
Centre for Strategy and Evaluation Services; EIM (2011: Final Evaluation of the Entrepreneurship and Inno
Services on Commission Impact Assessments and Evaluations Interim, final and ex-post evaluations of policies, programmes and other activities.
g) successful introduction of new products or services h) successful expansion of supply to international markets
we are able to provide our services for free. The program runs two times a year with
â€oetekes offers companies funding and expert services for challenging development projects that help companies to promote international growth;
Services may also be offered to large companies Information provided to empirica by Inno -vation Norway
coordination or support services, policy dialogues and mutual learning exercises and studies, including design studies for new infrastructure and may also include
for reuse through services such as Europeana and for innovative applications g) establishing a communication plan to raise awareness of Europeana among the
and policies for public (including rural) bus transport services The importance of the Waterford Regional Airport and the commercial and passenger ports of Rosslare Euro
local authorities and on other bodies to comply with quality standards for water services. Measures to upgrade
2. To improve transport infrastructure and services 3. To deliver first class energy and communications 4. To foster urban regeneration and improved quality of life for all
4. Environmental Issues, Water Services and Waste Management 5. Energy and Telecommunications 6. Education and Health care
services, including public transport •promoting cost-effective provision of public services like roads, drainage, waste management facilities, lighting
and concentration of population that enables a range of services and facilities to be sup
and extensive services, including the presence of third and fourth-level education institutes Waterford, as the Gateway, Kilkenny and Wexford and the County towns of Carlow, Clonmel and Dun
transport services (Inter-urban Bus and Rail) operating along the these transport corridors 1. 2. 6 †Smarter Travel:
and train services operating at regular intervals which would continue into the evening, providing the flexibility
-sengers using rail services 1. 2. 7 National Climate Change Strategy 2007†2012 The National Climate Change Strategy 2007-2012 sets out a range of measures to achieve the necessary
The value of goods and services produced per worker in 2007 was significantly below the national value (73.4
and improved public transport services (road and rail) along the central strategic transportation corridor, as identified in Section
services and access investments to release serviced land for residential and commercial purposes in the Gateway, Hubs
-ing services from this location While facilities for passengers have been upgraded and road access improved, the planned extension of the run
and services added per worker is significantly below the national average. The two key challenges facing the region are to enhance the rate
•Provision of Water Services Infrastructure Section 1 also includes a summary of infrastructure project completions/achievements during the period
The regional economy of the Southeast is based primarily on agriculture, manufacturing and services, tour -ism, fishing and aquaculture.
which there has been a shift towards services employment in recent years with a consequent reduction in the proportion of the labour force employed in the agricultural sector
%Services Employment 56.9%57 %Regional Planning Guidelines for the Southeast Region 2010-2022 Section 2:
•the need to provide appropriate enterprise land with adequate water and waste water services to
that will possess the population, skills, business services, infrastructure and existing enterprise base necessary to
In addition to the above, development of the services sector, including retailing and tourism, will also be critical to
together with significant and developing sectors such as tourism, enterprise, local services and other sources of off-farm employment, will be the mainstays of a strong rural economy.
-terford-Limerick Junction route operates three services in each direction. Journey time is approximately 1 hour and
Rail services in the South -East do not, however, offer significant time savings compared to travel by bus or private car.
The region†s railways also provide a limited range of freight services including bulk freight (e g. forest products
Freight services in the region have been reduced progressively in recent years. Transfer of freight from road to rail could significantly reduce the numbers of HGVS (and associated emissions) on certain roads and
country, i e. an hourly service Waterford/Cork in both directions, ten services daily in both directions between
Waterford/Dublin and seven services daily in both directions between Waterford/Limerick. It is planned to con
Rural and City services will be developed in line with population movements and availability of relevant funding. In addition to Bus à ireann a number of private companies operate services in the Southeast Region
Ports Commercial port activity in the Southeast is centred on Rosslare Europort, Waterford/Belview and New Ross
and Freight services operating the southern Irish Sea and 2 See Table 6. 1 Section 6 of SEA Environmental Report
Arann operates daily services linking the Southeast with London Luton and some European destinations. The
2. 3. 2 water Services Water supply Local authorities in the Southeast are committed to providing good quality potable water to all their domestic and
These deficits will be addressed by the Water Services Investment Programme, subject to availability of funding. Increased demand up to 2009 for such services placed an increased
burden on waste water infrastructure with the result that inadequate waste water facilities began to inhibit eco
The Regional Planning Guidelines should provide for the provision of the most effective broadband services to all communities in the region.
Social infrastructure covers a very wide range of areas, from third-level institutes to local library services.
or facilitation of the provision, of services for the community including, in particular schools, crã ches and other education and childcare facilities. â€
Existing medical services such as Accident and Emergency, Maternity etc should be maintained in local centres where appropriate and sustainable
The region should offer specialised medical services through the Regional Hospital at Waterford. County and dis
-trict hospitals should continue to offer non-specialised services at local level Whitfield Clinic is a significant new facility in Waterford City.
services such as local shops, post offices, banking facilities, childcare facilities, youth clubs, sports clubs and meeting spaces.
All of these services help to maintain and nurture a sense of community, particularly in the
services 8. Well-developed tourism sector with a wealth of visitor attractions, a high quality environment
A6 Promoting and facilitating the decentralisation of services from the Dublin Metropolitan Area to the
B9 Developing water services and other social infrastructure to a standard sufficient to support the
transport services and reducing commuting times and distances C2 Making settlements sustainable through the integration of land use and transport planning and creating
C3 Delivering enhanced regional accessibility via air services, building particularly on the important regional asset of Waterford Airport and its associated infrastructure
to the N11/M11 and improved rail services C11 Establishing a spatial policy framework through
coordinated to deliver a critical mass of services and facilities, boosting the national and international
C12 Promoting an increased frequency of rail services on the Waterford to Dublin line and a reduction in journey
services on the Rosslare to Limerick Rail line (via Waterford) to provide for high quality and frequent commuter services with onward connections to Limerick and the Western Rail Corridor
D. To maintain the character and vitality of rural areas, promote rural sustainability and conserve the region†s char
services D5 Development of the Green Economy in rural areas; actively promoting the exploitation of wind energy and
D12 Promoting the co-ordination and protection of biodiversity and enhancement of ecosystem services and
shops and services is fundamental to the success of the settlement strategy. Improved public transport and reduced commuting times and distance
or about to be serviced with essential services Regional Planning Guidelines for the Southeast Region 2010-2022
The growth and development of these towns are influenced greatly by the availability of services and employ
Targeted investment in transport links and other socioeconomic infrastructure such as water services, third-level education and serviced business locations will be required to facilitate the achievement of critical mass at the two
An immediate review of services capacities and the availability of zoned and serviced land by each planning au
extension options having regard to infrastructural constraints and the availability of community services 3. 7 District Towns-Expansion Opportunity
The town services a wide catchment from Hollyford to the Slieveardagh Hills and is at the centre of a functioning urban network comprising Thurles, Tipperary, Cahir, Cashel and Fethard.
These centres have developed well services and commu -nity facilities and have the capacity to accommodate additional growth (subject to certain physical infrastruc
provision of appropriate services and sites. This would help to reduce the pressure for urban related development
†Ring-a-Link†and similar services can play a significant role in addressing rural isolation
the services of the larger towns and cities Other investment priorities for the region include:
infrastructure and services such as schools and water services 3) To ensure that key assets in rural areas such as water quality
This will in turn impact on the maintenance of services throughout their hinterlands. Measures such as the provision of appropriate services and development sites in smaller villages
would help to ensure the long-term sustainability of rural areas 3. 12.3 Second Homes and Holiday Home Development
development of local retailing and services so that economic linkages are developed between holidaymakers and the local population.
•Improved public transport services and infrastructure •Improved facilities for cycling and walking In Development Plans these objectives should be expressed in the Core Strategy.
healthcare and in internationally traded services. IDA Ireland is contributing to the movement of jobs away from
client firms operating in the services sector in the Southeast, in sectors such as ICT, Shared Services and
Financially Traded Services. Foreign-owned enterprises are concentrated in Waterford City (Gateway), in the Hubs and the County towns.
strong rural areas and ensuring an effective supply of employment opportunities and services. This enables areas to hold on to existing population, both urban and rural,
with a range of well-timed and appropriate services facilitating business activity, and deepwater ports effective urban transport systems, including facilities for pedestrians and cyclists
water supply, wastewater disposal systems, an environment capable of accommodating current water services requirements and major additional requirements into the future
Services such as banking, administration and consultancy have significant potential for development as the critical mass of population in the Southeast Region develops.
other services should be provided at appropriate locations 4. 2 Regional Gateway The availability of a critical mass of labour and skills, underpinned by high quality business infrastructure,
Improved public transport services and facilities as recommended by the Waterford City Public transport Feasibility Study 2010
Improved water services infrastructure in compliance with all environmental legislation and the River basin Management Plans
Development of Enterprise Parks to facilitate the development of indigenous industry and services also with
internationally traded services in the region †Enterprise Ireland Development of quality industrial estates to accommodate small to medium enterprises †Local authorities
Improved water services infrastructure in compliance with all environmental legislation and the River basin Management Plans
Business and enterprise support services Development of innovation and training centres Improved public realm and public facilities in support of tourism development
also require investment in water services infrastructure in compliance with all environmental legislation and the
marine, tourism, forestry, renewable energy, enterprise and local services, while at the same time capitalising on and drawing strength from vibrant neighbouring urban areas.
To improve infrastructure including roads, sanitary services, rural housing and information and communication networks To improve water services infrastructure in compliance with all environmental legislation and the River basin
Management Plans To improve rural services such as public transport, schools, childcare and sports facilities PPO 4. 1 Planning Authorities should examine rural areas
so that policies can be developed to suit the needs of different areas while supporting sustainable development and environmental protec
Villages play an important role in providing services to the rural population. The level of services provided by vil
-lages and smaller towns needs to be maintained if rural populations are to be supported at current levels.
The role of †Ring-a-Link†type services in providing public transport to rural areas is recognised and
but thriving on a variety of species and a wide range of postfelling services Planning Authorities need to work together, in conjunction with the Forest Service,
facilities, facilities for nature tourism, pleasure cruise, island ferries, support services (e g. water and fuel sup
broad employment opportunities and a wide range of services including education, healthcare and childcare facili -ties, transport systems and ready access to entertainment and amenity facilities
services associated with principal destinations within the region are recognised for their quality There is a need for a sub-regional focus to develop joint tourism projects between adjoining counties in relation
and agencies providing appropriately located facilities and services to golfers, anglers, boat users, walkers and
ICT Services Internationally Traded Services (excluding ICT Life sciences While the listing above suggests discrete sectors with potential, a key characteristic of global enterprise trends
is increased the blurring of sectoral boundaries-where advances in science, engineering and ICT drive previ
and develop new and more valuable products and services. Key exam -ples where the convergence momentum has been growing include:
practices through business facing services (Development Agencies, local authorities. Action at a regional level 16. Consider how best to enable companies to access technologies and research from HEIS, for
services for tourists and visitors 79 Regional Planning Guidelines for the Southeast Region 2010-2022
development of an efficient strategic transport system facilitating the movement of people, goods and services
The development and improvement of public transport facilities and services within the region and increasing the
-plementary goods and services. The enhancement of regional transport links will provide economic advantages of business linkages and inter-relationships, shortened journey times and reduced CO2 emissions, improving en
Improved public transport services are also a key element to improving quality of life for citizens There are five categories of bus transportation currently
•Long-distance and inter-urban services •Bus à ireann City Bus services •Bus à ireann school bus services operated
on behalf of the Department of education and Science •Private mini-bus services •Community bus routes, provided in association with the Rural Transport
The Regional Authority will actively support the better integration of existing services, including the Rural Transport Programme Initiative of the National Development Plan 2007†2013 which is also a community
Support the provision of public transport services and preserving land in suitable locations for development of public transport infrastructure and ancillary facilities, such as QBCS, bus
Support local community transport services by cooperating with various public and private agencies which are transport providers within the region in the co-ordination and provision of
new services and improvement of existing services and associated transport related infrastructure in the interest of reducing social isolation
public transport services, particularly in peripheral areas, and in providing access to the services located in
towns. Rural bus services play a vital social role in urban and rural communities, linking rural areas with settle
-ments and essential services, such as schools and healthcare facilities. Bus services, both public and private will continue to be the principal form of public transportation service in the region.
of rural transport services, the following measures are required -a) Improved connectivity to interregional bus services at connection points
b) Development and use of new technology to support demand response services PPO 5. 6 The Regional Authority will support the provision and sustainable expansion of rural trans
-port services across the region. In particular, the Regional Authority supports the development of -•Improved connectivity to interregional bus services at connection points
•New technology to support demand response services Regional Planning Guidelines for the Southeast Region 2010-2022
5. 1. 13 Motorway Services and Facilities The Regional Authority supports the development of serv
NRA policies on services and the environmental consid -erations of each location PPO 5. 12 The Regional Authority will
Rail services in the South -East do not, however, offer significant time savings compared to travel by bus or private car
There is a requirement that services between Waterford, Kilkenny, Carlow and Dublin and between County Wex
and redesigned to include additional services throughout the day coupled with early morning and late evening trains
In the longer term, services should extend to provision of direct commuter service between Waterford and Wexford
Inconvenient and infrequent passenger services result in very low passenger numbers. The infrastructure along this line and services all need significant improvement to realise the potential of this line as an interregional
commuter and inter-urban route Additional passing loops along the Rosslare-Waterford†Limerick rail corridor would improve reliability and facilitate
-muter services along the line PPO 5. 14 The Regional Authority will support the development of a sustainable Rail and Land-use Plan
At present there are a limited range of freight services including bulk freight (e g. cement and mineral ores), freight containers and a service to breweries for the distribu
RP1 Increased frequency of services and reduced journey times between Waterford, Kilkenny Carlow and Dublin
RP2 Increased frequency of services and reduced journey times between Wexford, Enniscor -thy, Gorey and Dublin
that on other suburban and inter-city commuter services (particularly between Rosslare and Limerick Junction
RP4 Rescheduling of passenger services to match potential demand patterns, e g. commut -ers, ferry passengers, students etc
for increased frequency of services and reduced journey times Short -term RP6 Development of new passenger services along the Rosslare-Waterford†Limerick rail cor
-ridor based on the recommendations of the Rosslare-Waterford-Limerick Rail Corridor Study, 2010 Short -term
RP10 Development of new passing loops to facilitate greater frequency of inter-urban services and the development of new commuter services
Medium -term RP11 Development of rail cargo depots at Belview, Maddockstown, Rosslare, Carlow and Limerick Junction
As the major port in the region for passenger and Ro-Ro freight services, Rosslare requires a top quality rail service
•improved transport linkages and services between the airport, waterford City and the entire Southeast Region,
•measures to encourage additional operators offering services from this location •the expansion and development of aviation-related industries at the airport
5. 2 water Services 5. 2. 1 Water supply Local authorities in the Southeast are committed to providing good quality potable water to all its domestic
standards for water services Requirements for increased capacity in water supply is slowing due to decreased development-led demand
The Doehlg Water Services Investment Programme sets out the fundamental framework for delivery of water services infrastructure
Projects with a demonstrable impact on the sustainable development of hubs and gateways under the NSS
ECJ Judgements referred to in Appendix 3 to Circular L6/09, Water Services Investment Programme 2010-2012, Assessment of Needs
Sector to recover the cost for the provision and operation of Water Services. A water pricing framework has been
Operational costs in respect of the non-domestic water and wastewater services to users to be recovered in
Continued funding in a transparent way of the cost of providing water and wastewater services to domestic
PPO 5. 24 The Regional Authority will support implementation of the water Services Investment Pro
services infrastructure at 5. 2 and waste management at 5. 3 Government Policy †Smarter Travel:
In order to accommodate such services in all the major settlements, areas should be identified in those centres for the accommodation of bus parking, the provision of waiting facilities for passengers, and short-term ac
to the areas of the centres that accommodate social, community and commercial services Development Plan Implications (Mode Integration
Development Plan Implications (water Services The provision of water and sewerage facilities in the settlements of the region and the provision of water sup
-tions on local authorities and other bodies to comply with quality standards for water services Development Plan Implications (waste Management
and take-up of, broadband services Regional broadband and business internet costs could be reduced by ensuring the establishment of
broadband services to all communities in the region. In this context, each Planning Authority should cooperate in the rollout of the National Broadband Scheme,
wide range of services including education, healthcare and childcare facilities and ready access to entertainment
Services in the areas of Medicine, Surgery, Oncology, Neurology, Radiography and Radio -therapy, Cardiology, Gynaecology, Obstetrics, Paediatrics, Orthopaedics, Dermatology and other higher level serv
services should be retained in locations where they currently exist and where they meet the needs of,
-tinue to be supported by district hospitals, psychiatric hospitals and services for older citizens in the County towns
exist across the region support a network of community facilities and services such as local shops, post offices
All of these services help to maintain and nurture a sense of community, particularly in the more rural parts of the region.
The range of community facilities and services in such facilities play an important part in
and also by working with other agencies to deliver services and community supports on an interagency basis
The library services provided by each local authority provide an invaluable service to the community and offer
PPO 7. 5 The Regional Authority supports the development of improved public library services throughout the Southeast Region
services that underpin life chances and experiencesâ€. The National Anti-Poverty Strategy (NAPS) was extensively
The NSS broadly sets out a range of services and facilities contributing to the attractiveness of various cities
opportunities and a wide range of services including education, healthcare, childcare facilities, transport systems and ready access to entertainment and amenity facilities
Places that offer a good range of services, such as a choice of primary and secondary schooling, retailing, employment, social and sporting facilities and access to the national
services PPO 7. 8 Planning Authorities should plan and provide for the development and maintenance of
meet specified objectives with regard to provision of safety services and facilities, environmental management of the beach area and environmental education.
Services, are recognised increasingly as essential resources that sustain our economy, society and individual well being.
and services that may be provided in mitigation and adaptation e g. the use of sand dunes and salt-marshes in coastal protection.
provision of appropriate services-be it transport, water supply or treatment. Any development in the absence
D. Targeted land servicing measure, in terms of water services and access investments to release serviced land
2. TO IMPROVE TRANSPORT INFRASTRUCTURE AND SERVICES A. Development of high quality, faster and more frequent public transport services (bus and rail) along the main
transportation corridors and linking the major urban centres of the region along with development of Park and Ride facilities adjacent to rail stations
operators offering services from this location H Improvement of Water Services infrastructure in compliance with all environmental legislation and the River
Basin Management Plans 3. TO DELIVER FIRST CLASS ENERGY AND COMMUNICATIONS A. Continued development of broadband technologies (including broadband loop unbundling) with provision
2) Identifying investment priorities in the water services infrastructure of service towns and key villages
-The number of services provided on each rail line -The number of new rail connections/sidings provided for freight per year
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