and can reduce cycle time, increase flexibility, foster faster learning, and enable innovation. Buying local includes not only local companies but also local units of national or international companies.
and, Learning Theory (for example as reported in Badii 2000,2008) have investigated human memory biases that underpin a methodological approach to evaluation and impact assessment that remains aware of 63 memory biases at individual and organisational levels.
Buckingham Shum, S. & Deakin Crick, R. 2012) Learning Dispositions...Knowledge. Vancouver, British columbia, Canada, April 29-May 2, 2012.
share learning and best practice, and seek funding and sustainable new business models. This research has identified the goals of policy,
5. 3 Research and Innovation support 5. 4 Dissemination & learning 5. 5 Evaluation 6. 1
These kinds of projects are able to combine open hardware technologies with new learning methods to experiment with new educational practices,
enhanced by the way technology is integrated within the learning environment. Open standards A number of organisations affect DSI in Europe through acting as expert bodies on the development of policy and strategies and advocating
& constructing informal learning networks: Fab academy; Institute for network culture; Coder dojo's; and more generally the hacking culture of sharing skills and knowledge. 46 Growing a Digital Social Innovation Ecosystem for Europe Arduino OPEN HARDWARE OPEN HARDWARE new ways of making
& learning 5. 5 Evaluation 66 Growing a Digital Social Innovation Ecosystem for Europe Policy Tools ECONOMIC INSTRUMENTS REGULATION LEGAL FRAMEWORKS RESEARCH AND INNOVATION
SUPPORT DISSEMINATION & LEARNING EVALUATION In order to implement future DSI policy goals and strategies, several tools and instruments have to be deployed.
and entrepreneurs together to create new digital products, new public services or learning programmes. The creation of a European network that would encompass regional innovation labs (both public
& NETWORKING TRAINING DSI networking and crowdfunding platform Fabacademy 5. 4 DISSEMINATION & LEARNING Growing a Digital Social Innovation Ecosystem for Europe 81 Firstly,
phased evaluation ü Avoid isolated evaluation ü Provide link between academic evaluation and evaluation reports (more professional, consultancy based, etc.)
learning and action programme linking cities financed under the ERDF http://urbact. eu/4 http://ec. europa. eu/employment social/equal/products/index en. cfm 5 The LEADER
How can they capitalise on the collective learning processes that social innovation engenders? How can they capitalise on the transformative promise that social innovation holds for public sector service provision11?
which has been continued in this period with ESF Learning Networks which involve Managing Authorities on more than a dozen themes.
In the current period, efforts to innovate continue in the cooperation programmes of the ERDF including both INTERREG IVC and URBACT and in ESF transnational actions and Learning networks
or the low level of IT skills is a particular form of social exclusion resulting in serious barriers to having access to services, low participation in lifelong learning,
DAIN is founded on the philosophy of inclusion through community-based learning. The basic idea is excluded that digitally people can be reached best
The project organises drop in sessions in local community premises or face-to-face learning sessions. Twenty Digital Activists, all volunteers, recruited from among disadvantaged people,
To promote learning and the exchange of ideas a network of municipalities involved in the neighbourhood renewal programme meets on a regular basis with support from the State government of NRW.
Thematic objective (10) investing in education, skills and lifelong learning by developing education and training infrastructure;
capacity-building tools and learning processes) have become necessary. Measures of the success/impact of social innovation is shared the increasingly idea thateconomic outcomes have for a long time been the main indicator to measure the development of organisations and countries,
In line with the idea that we are still in a learning process, analysis and research is being conducted on the measurement of societal (social and environmental) value creation and the development of indicators. 61 On the latter issue,
Lifelong learning via a participatory process with citizens. Social contract for housing: participatory process with public and private agents defining housing policy for the next 15 years.
whether it is appropriate to bring together new learning experiences and networks for public sector leaders at European level;
and youth unemployment is also being tackled through more workplace and entrepreneurial learning experiences and more possibilities for self employment.
learner-centred models involving personalised and interdisciplinary learning, soft-skills and platforms for knowledge, especially in ICT,
and for establishing national systems for the validation of non-formal and informal learning. 1. 1. 7. The European Platform against Poverty
to support people in lifelong learning, to ensure adequate livelihoods in a changing world; to bring private and nongovernmental resources to complement state funding through innovative partnerships
mutual learning and grants) and will have a specific budget for social innovation and social policy experimentation. Easi should provide a new impetus to social innovation activities,
In 2012 and 2013, the Lifelong Learning Programme paved the way to a new action (European policy experimentations) under Erasmus+by promoting two pilot calls for proposals for policy experimentations,
and replace the Lifelong learning Erasmus mundus and Youth in action programmes. http://eacea. ec. europa. eu/erasmus-plus en.
and wellbeing and promote a learning and participatory society. Drawing from the inputs of the Commission's services
TransnationalLearning Networks'of ESF Managing Authorities and Intermediate Bodies that focus on specific thematic and governance issues,
Social innovation includes collective and creative learning processes, in which key players form different social groups and rural and urban contexts participate.
and applied learning about systems change. Based on the premise of inviting participation, as is encouraged In commission-supported external activities across the Union,
media, investors and EU citizens. yy It enhances transnational learning and cooperation to better value the societal potential in Europe for social innovation,
reflexive process, grounded in continuing thinking, learning and improvements, and involving employees and managers at all levels.
the Council recommendation on the validation of non-formal and informal learning emphasises the role that non-formal learning plays in increasing the employability and social inclusion of young people;
and an initiative to improve the availability of data on European higher education learning mobility and employment in cooperation with Eurostat.
Youth work and non-formal learning play an important role in social innovation, particularly by offering alternative ways of learning and through practices that tackle inclusion problems such as youth employment or early
a peer learning exercise launched in 2012 in the framework of the European Youth Strategy,
which looks at how to promote the creativity and innovative capacity of young people through non formal and informal learning experiences, finalised its report,
The Science with and for Society programme supports social innovation via Mobilisation and Mutual Learning Action Plans (MML) targeting a number of focus areas, one
and on the implications of new technologies for teaching and learning. In particular, a large-scale FP7-funded research project dedicated to Reducing Early School Leaving in Europe206 addresses the broad topic of education systems in the 21st century by systematically studying the issue of early school/training leaving
ICT-based learning: Developing the capabilities of children to understand written texts is key to their development as young adults.
TERENCE is developing an adaptive learning system for reasoning in the context of stories for 7-11 year olds with text comprehension difficulties.
when the central learning & development unit gave them some space and resources, they started experimenting with participatory leadership practices
trial and error and rapid learning that are accompanying the birth of this new economy. But we can be certain that its emergence will encourage ever more interest in how innovation can best be supported,
and should evolve through shared learning. Social innovations often struggle against the odds all of our chances of success will increase
PRA uses a range of visualisation techniques such as mapping as a tool for learning about sexual health and reproduction,
An outstanding recent example is New zealand academic John Hattie's work on schools,Visible Learning, 'which brings together 800 meta-analyses of
Feedback loops are a necessary precondition for learning, reviewing and improving. This could include front line service research to tap into the expertise of practitioners and front line staff
Examples include the idea of disability rights, closedloop manufacturing, zero-carbon housing or lifelong learning.
personalised learning in schools and self-managed healthcare, and are likely to be critical to future productivity gains in public services. 11 24) Changing roles.
CARE. 7. Hattie, J. 2008) Visible Learning: A synthesis of over 800 meta-analyses relating to achievement.'
Nooteboom, B. 2000) Learning and Innovation in Organisations and Economies.''Oxford: Oxford university Press. 12. Laderman Ukeles, M. 2001) On Maintenance and Sanitation Art.
and the role of the prison officer around an intensive learning programme. 1 39) Engagement of ex-users The Arizona Department of Corrections has involved recent prisoners in designing programmes to help others reintegrate into society
they make sculptures using A Learning Prison. The prison is divided up into houses (the image above is a cross section) with cells on the top three floors, a communal space on the ground floor,
and a learning centre in the basement. Image courtesy of Hilary Cottam, Buschow Henley, Do Tank Ltd. 2 participants'bodies to portray events and personal experiences.
but now cover topics as diverse as marketing and healthcare. 76) Participatory workshops are also known as Participatory Rural Appraisal (PRA) or Participatory Learning and Action (PLA).
2002) Learning Works: The 21st Century Prison.''London: Do Tank Ltd. 2. See Boal, A. 1979) Theatre of the Oppressed.'
the idea being that faster implementation would speed up learning. This idea has now 3 spread into service prototyping
and learning because of the need to freeze the model to allow for formal evaluation. 88) Randomised Controlled Trials (RCTS) test a procedure within a randomly chosen sample of the public.
The combination of social learning and technological advancement that open testing demonstrates has many applications in encouraging sustainable and systemic innovation that is both supply and demand driven.
listening, and learning. Management is not only about the 4 70 THE OPEN BOOK OF SOCIAL INNOVATION giving of orders
and promoted fast learning. 165) Endorsement by regulators for example, the impact of NICE in increasing the pressure on healthcare commissioners to take up more cost effective methods,
SCALING AND DIFFUSION 89 through a series of events and learning visits. 168) Global diffusion and encouragement, for example through GBUPA, the World bank's Global Programme on Output-Based Aid,
Everdale is an organic farm and environmental learning centre. Its purpose is to teach sustainable living practices,
and adaptation and learning processes are required for the generative diffusion of innovation. The NHSAdapt
and identify new solutions to problems through increased effectiveness, expertise, knowledge transfer, and learning. Collaboration can help institutions work better
The package includes aBest Practice Guide'made up of Quality Standards and Learning Resources.
These generally provide a much more objective measure of social dynamics than the indicators chosen by individual organisations to prove their impact. 229) Assessment as learning,
including peer reviews and real time evaluation methods to promote cross-pollination such as NESTA's evaluation of Health Launchpad. 5 106 THE OPEN BOOK OF SOCIAL INNOVATION End notes 1. See for example,
or learning according to fundamentally different principles. These invariably involve many different elements. Systemic innovation is very different from innovation in products or services.
and implementation of the programme, served as a process for community learning. The project has acted as a major demonstration programme for national and international applications. 251) Support for new patterns of power and responsibility,
and Bed Zed in the UK. 254) Designing and trialling platforms to trigger systemic innovation including peer-to-peer models such as the School of Everything and digital learning environments such as colleges in second life. 255) Comprehensive pilots,
and a 6 SYSTEMIC CHANGE 121 series of learning events. 272) Organising formal coalitions for change with explicit goals,
600 people gathered outside the power station the UK's biggest single source of carbon dioxide-for ten days of learning and sustainable living,
promote and disseminate learning and best practice. These are promoted sometimes strongly by funders for example, the European commission's sustainable urban development network URBACT and the EQUAL Programme. 126 THE OPEN BOOK OF SOCIAL INNOVATION Championing innovation Individual roles can be created to scout out,
allow fast learning across a community of innovators; and establish clear pathways for scaling up the most promising models.
social entrepreneurs, nonprofit organisation managers and others. 296) Innovation learning labs. There are now a range of innovation learning labs within universities.
promoting learning and collaboration across This is the winning team from 2009's Social Innovation Camp.
which is based on theories of learning in actionlearning while doing'.'They have proved an effective tool for practitioners in local government in the UK,
and social entrepreneurship. 305) Action learning sets are groups of between four and seven people who come together on a regular basis to reflect on their work,
where students are divided into action learning sets for the duration of the one year course. 306) Membership organisations like the Royal Society for the Encouragement of the Arts, Manufactures and Commerce (RSA) in the UK
The flow of information from the periphery to the centre is critical for learning, reviewing and improving.
groups and mobilising ex-offenders in service design (see method 38). 321) Learning cultures. The biggest barrier to innovation is the lack of a culture of learning that rewards public agencies and public servants for learning from their own mistakes learning from other sectors,
and learning from other places. One feature of the most innovative public agencies is that they are comfortable adopting ideas from diverse and surprising sources. 322) Safe spaces for innovation.
Examples include The 27e Region in France. There are 26 administrative regions in France. This virtual 27thregion'is intended to provide the other regions with the space
including Milano Graduate school, University of West indies, and the Hong kong Polytechnic University. The Ford Foundation is a founding donor of the Innovations in American Government Awards.
so that individuals can be transferred from failures to successes. 398) Accreditation, search and recruitment of public innovators by commercial headhunters or government agencies.
and collaborative learning. The idea has spread and there are now Room 13 studios in Mexico, Nepal, Austria, South africa, USA, Turkey, Holland, China, and Canada.
Here, Uprisers are taking part in a learning session at the Roffey Park Leadership Retreat.
The learning programme is based onlearning through doing 'and peer-learning. 487) Mutual support networks such as Community Action Network (CAN) which promotes social entrepreneurship
Issues such as the distribution of working time, the valorisation of voluntary labour, the content and channels of life skills learning, the role of many of the social and educational services, the arrangements for retirement and unemployment, the size
For example, there is now a Health Information Accreditation Scheme in the UK which gives kite marks to organisations that produce information and moderate websites and forums.
asthma networks, homework clubs, or gardening groups as well as citizens engaging in formal activities through volunteering.
In 2008, campers converged on Kingsnorth power station for a week of learning, sustainable living and climate action.
and buying up companies or licenses that they see as promising. 12 Learning and Evolving In a fourth stage,
learning and adaptation turns the ideas into forms that may be very different from the expectations of the pioneers.
and in the public sector, there is an increasingly sophisticated understanding of how learning takes place. New models such as the collaboratives in health (used by the U k. National Health Service to improve innovation
These examples highlight innovation as a learning curve rather than as the eureka moment of a lone genius. Ideas start off as possibilities that are understood only incompletely by their inventors.
learning once again becomes more tacit, until another set of simpler syntheses emerge. Some organizations appear particularly good at maintaining the momentum from innovation rather than being stuck in a particular form or market.
or aggregating learning. 20 As such, they have not yet provided widely acknowledged models or sufficient practical insights for practitioners:
and where there are sophisticated metrics of success that can reward rapid learning and evolving end goals.
and also in encouraging more women to participate in learning to code through open workshops and support networks.
and Technological Development, the Lifelong Learning Program and other education and cultural programs (such as Youth in Action or MEDIA),
Some interesting examples include the organization of learning seminars the establishment of clusters of policy makers,
or the establishment of learning communities. Some initiatives regarding this tool are evidence building (such as the European union Youth Reports-http://ec. europa. eu/youth/policy/implementation/report en. htm)
Other relevant activities are on ICT for health, inclusion, government, sustainable growth, energy and sustainability, 22 learning, tele-care applications and so forth.
and 32 learning and education activities are only a few examples. The Fab Foundation (http://www. fabfoundation. org/)is an example of the latter.
Although the link between learning, or knowledge transfer, and economic development is by no means a straightforward one,
Epistemic Communities, Situated Learning and Open source Software Development, Working Paper, Department of Manufacturing Engineering and Management, Technical University of Denmark.
Public and private learning in a changing society, Harmondsworth: Penguin. Steindl, J (990. From Stagnation in the 930s to Slow Growth in the 970s, in Political economy in the 20th century, Maxine Berg Ed.,London:
A Way of Knowing and Learning, London: Routledge. Watzlawick, P, Beavin, J H, and D Jackson (967).
2013) of social learning, where novel socio-technical configurations evolve. Furthermore, some novel configurations break through
but does not have any special accreditation such as an authorized economic operator status . WHAT THE TRADING ACROSS BORDERS INDICATORS MEASURE Documents required to export
31technological trends in Digital Social Innovation 35what are we learning about the impact of digital technologies on Social Innovation?
and from new models of learning, access to knowledge and education, to new ways of improving the quality of the environment,
These kinds of projects are able to combine open hardware technologies with new learning methods to experiment with new educational practices,
and integrated within the learning environment. 27 Table 4 Health, wellbeing and inclusion Sustainable socioeconomic models Energy
& constructing informal learning networks: Fab Academy Institute for network culture Code Dojos Hacking culture as sharing skills and knowledge Running research projects
What are we learning about the impact of digital technologies on Social Innovation? Analysing network data:
This process will create learning capabilities, and absorptive capacity, exploiting the creativity of Europe, building digital literacy, skills and inclusion.
but also a kind of learning tool to understand what digital social innovation concretely means. Create better visualisation with the current relational data that can be exported (see here an example of the current visualisations) Better internal search system Addition of social network functionalities to the DSI mapping,
Work Package 6 Recommendations The objective of this work package is to compile the learning of the project by distilling a set of policy recommendations for Digital Social Innovation.
Iterative Learning and Prototyping: Importantly, neither the Your Priorities nor the Better Reykjavik websites were Citizen Foundation team's first attempt at creating anelectronic democratic'web platform.
Social Innovation Exchange (SIX), Sustainable Everyday Project (SEP), Learning Network on Sustainability (Lens), Partnership for Education and Research about Responsible Living (PERL) and International Association
Training in the Fablab is based on doing projects and learning from peers. A Fablab gives access to individuals to use lab facilities to make almost anything (that does not hurt anyone.
a peer review system, a learning management tool, and a locus for intra-and inter-institutional collaboration.
They purport that the peer-learning aspect could be made even stronger through the addition of design elements in the process and on the crowdsourcing hardware.
and communications technology) packages like the Raspberry Pi are directly contributing to positive and measurable outcomes as a learning tool for students in developing countries.
In 2013 a Raspberry Pi ICT learning environment was installed at Dachio Primary and JHS Schools,
For this reason Khan academy Lite was developed as an offline version of Khan academys curriculum of free learning materials.
With the Pi, a 64gb SD card to put all the learning materials on (which actually costs about twice what the Pi you'll need to run it on does)
It has developed software tools designed to stop people including government agencies and corporations learning web users location or tracking their browsing habits.
31technological trends in Digital Social Innovation 35what are we learning about the impact of digital technologies on Social Innovation?
and from new models of learning, access to knowledge and education, to new ways of improving the quality of the environment,
These kinds of projects are able to combine open hardware technologies with new learning methods to experiment with new educational practices,
and integrated within the learning environment. 27 Table 4 Health, wellbeing and inclusion Sustainable socioeconomic models Energy
& constructing informal learning networks: Fab Academy Institute for network culture Code Dojos Hacking culture as sharing skills and knowledge Running research projects
What are we learning about the impact of digital technologies on Social Innovation? Analysing network data:
This process will create learning capabilities, and absorptive capacity, exploiting the creativity of Europe, building digital literacy, skills and inclusion.
but also a kind of learning tool to understand what digital social innovation concretely means. Create better visualisation with the current relational data that can be exported (see here an example of the current visualisations) Better internal search system Addition of social network functionalities to the DSI mapping,
Work Package 6 Recommendations The objective of this work package is to compile the learning of the project by distilling a set of policy recommendations for Digital Social Innovation.
Iterative Learning and Prototyping: Importantly, neither the Your Priorities nor the Better Reykjavik websites were Citizen Foundation team's first attempt at creating anelectronic democratic'web platform.
Social Innovation Exchange (SIX), Sustainable Everyday Project (SEP), Learning Network on Sustainability (Lens), Partnership for Education and Research about Responsible Living (PERL) and International Association
Training in the Fablab is based on doing projects and learning from peers. A Fablab gives access to individuals to use lab facilities to make almost anything (that does not hurt anyone.
a peer review system, a learning management tool, and a locus for intra-and inter-institutional collaboration.
They purport that the peer-learning aspect could be made even stronger through the addition of design elements in the process and on the crowdsourcing hardware.
and communications technology) packages like the Raspberry Pi are directly contributing to positive and measurable outcomes as a learning tool for students in developing countries.
In 2013 a Raspberry Pi ICT learning environment was installed at Dachio Primary and JHS Schools,
For this reason Khan academy Lite was developed as an offline version of Khan academys curriculum of free learning materials.
With the Pi, a 64gb SD card to put all the learning materials on (which actually costs about twice what the Pi you'll need to run it on does)
It has developed software tools designed to stop people including government agencies and corporations learning web users location or tracking their browsing habits.
pdf 22 The Commission has set up the S3 Platform55 to support the regions through peer reviews and workshops to share best practices and work towards the preparation of these strategies.
A guide to eco-innovation for SMES and business coaches. 16 eco-innovation observatory Learning Resources Business model Generation offers a wide range of resources for entrepreneurs and companies on business model innovation
in Hungary disseminates case study books to help SMES invest in environmental measures that generate economic returns. www. environmental-savings. com Learning Resources Eco-innovate!
increased material and energy productivity and improved their processes. www. thecirculareconomy. org/case studies Learning Resources Eco-innovate!
Develop clear indicators based on the code of conduct to monitor progress. Internal and external communication is also very important at all stages.
and Learning Tool is an online tool to help companies assess their approach to supply chain sustainability,
Learning Resources Eco-innovate production processes Maximising Value: Guidance on implementing materials stewardship in the minerals
and licensing. portal. enterprise-europe-network. ec. europa. eu EUREKA is a European network that supports businesses carrying out R&d. www. eurekanetwork. org/supporting Learning Resources
section=1¤tsection=1& sectionname=Home Learning Resources Figure 7: Eco-design Strategies Wheel Eco-innovate!
and examples. www. defra. gov. uk/environment/economy/products-consumers/green-claims-labels/Learning Resources Eco-innovate products
lead questions Good practice Learning Resources Eco-innovate! A guide to eco-innovation for SMES and business coaches. 56 eco-innovation observatory What is crowdfunding?
and ANI (As Nature Intended)( www. anibrand. com) vegan Barefoot shoes were funded both by Kickstarter (www. kickstarter. com). Learning Resources A Directory of crowdfunding platforms www
,(1999) Trajectory Change through Interorganisational Learning. On the Economic Organisation of the Greening of Industry, Copenhagen Business school, Phd.
(2002) Organising Interfirm Learning as the Market Begins to Turn Green, in de Bruijn, T. J. N m. and A. Tukker (eds.
Physica Verlag, pp. 43-66.26 Kraatz, M. S. 1998) Learning by association? Interorgani zational networks and adaptation to environmental change.
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