Contrasting Experts'Views, organized by IPTS in Seville in November 2011. Finally, thorough checking and editing of the text by Patricia Farrer is acknowledged gratefully. 3 Preface This report is the result of a study conducted in 2011 and 2012,
Good practice and future developments, Expert Group on Impacts of R&d Tax Incentives, Final Report, European commission, DG Research, http://ec. europa. eu/invest-in-research
Assessing Europe's University-based Research, Expert Group on Assessment of University-based Research, EUR 24187 EN, DG Research,
Despite this activity, some analysts believe that as the company has got bigger so quickly it is finding it difficult to maintain its success. 39 Google has insisted famously that its employees be allowed to spend 20%of their time working on projects other than their core work (Innovation Time out ITO.
Many of the Google's original employees became instant paper millionaires. IPR was of great concern to Page
Page and Brin were notoriously choosy about who they allowed to join as a partner or as employees.
Germany and it has 420 employees worldwide. Its revenues from its services announced 29 february 2012 rose by 22%over the 2010 results, to €66. 2 million.
with more than 24,000 expert groups and networking events from London to Beijing to New york. Another much used feature of XING is that it allows users to see how people are connected,
The high quality of service also has led to low churn rates-with its customer services department employing around two thirds of all employees.
Holst Centre has over 145 employees from around 25 nationalities and a commitment from close to 20 industrial partners.
At buyout E Ink had around 127 employees, with its VP for R&d coming from Kodak.
many layers of management and generous employee benefits. Plenty of cash allowed Kodak to invest in research of all kinds
) Later, the company adopted Google-like practices with employees encouraged to use"free time"to work on their own ideas to develop prototypes.
It has some 5, 990 employees and revenues of €1. 079 billion for an operating income of €24. 8 million (all FY 2010.
Starting with minimal staff, Amatec now has over 50 employees, with a major focus being the combination of vision and force.
and acknowledge the following experts and colleagues for their valuable input and comments: Zoe Kay (DG CONNECT), Jean-paul Simon (JPS Consulting), Andrea De Panizza (OECD), Marc Bogdanowicz (JRC-IPTS), Paul Desruelle (JRC-IPTS) and all the
which they consider themselves expert. For EACH of the (up to five) faculty areas they identify,
data (assets, capital stock, number of employees, etc.)and R&d expenditures. This information was included combines information in the following sources:
Regarding the selection of companies out of the ORBIS database and the construction of indicators on the number of employees, turnover, intangible and R&d expenditures at the NUTS 3 level,
and acknowledge the following experts and colleagues for their valuable input and comments: Zoe Kay (DG CONNECT), Jean-paul Simon (JPS Consulting), Andrea De Panizza (OECD), Marc Bogdanowicz (JRC-IPTS), Paul Desruelle (JRC-IPTS) and all the
company registers) rather than experts'opinions or surveys. 9 Some secondary data sources were used such as the (ICT) industrial scoreboard (JRC-IPTS).
which they consider themselves expert. For each of the faculty areas they identify, respondents are asked to list up to ten domestic
while constructing the indicators on the number of employees, turnover, intangible and R&d expenditures at the NUTS 3 level,
and explained and discussed with peers, experts and critical friends from regions in other countries.
Advice from peers from other regions or international experts may just be pushing fashions which may be more or less relevant and useful.
Therefore, we have looked also at the number of employees per sector (NACE code categories) and growth of employment.
Report of the Independent Expert Group on R&d and Innovation. Asheim, B.,Boschma, R, . and Cooke, P. 2007).
At the same time, it must be noted that many companies have no employees or their size is unknown, something
Share of innovative businesses with at least 10 employees in various sectors of the national economy and in the manufacturing industry, 2008-2010.
The majority of the ICT sector's innovative companies with at least 10 employees (like the majority of other sectors) are engaged in product or procedural innovation and organisational or marketing innovation at the same time,
Share of innovative companies with at least 10 employees by type of innovation in 2008-2010.
Share of innovative businesses with at least 10 employees in various sectors of the national economy vs manufacturing industry sectors, 2008-2010.
Share of innovative companies with at least 10 employees by type of innovation in 2008-2010.
and its R&d activity is conducted by its own employees and its own infrastructure. R&d expenditure:
Income per employee of innovative and non-innovative enterprises in Hungary the average income per employee of enterprises with both technological and non-technological innovations*is two times higher than that of their non-innovative competitors
the survey is fully comprehensive for the companies working with more than 100 employees in the industry and service sectors,
and based on a sample in respect of the ones working with less then 100 (but min. 10) employees.
and WIK-Consult20 suggests that companies adopting broadband-based processes improve their employees'labour productivity by 5%on average in the manufacturing sector,
since they will be obvious to the experts and uninteresting to other readers. $0 $100 $200 $300 $400 $500 $600 2006 2007 2008 2009 2010 USD billion Broadband Bonus Quality-adjusted
the long term potential to increase the upstream bandwidth available with cable is underrated significantly by most experts (see Section 5. 3. 4). 78 Note, incidentally,
Our special thanks go to the seven experts who were interviewed for the elaboration of the recommendations for policy actions:
This set of 60 recommendations was developed during the'Up-Scaling Creative Classrooms in Europe'(SCALE CCR) project and based on several consultations (two expert workshops and seven in depth expert interviews
Annex 2 lists the participants of the two expert workshops held in Seville and Hong kong.
Seven semi-structured interviews with European experts and practitioners were conducted to further develop the initial set of policy recommendations for mainstreaming ICT-ELI with sustained and systemic impact.
experts; teachers; trainers; technology providers and developers; researchers. The method of sampling used was a purposive, non-probability sampling,
experts and parents-giving the sense of being a part of something larger than oneself. Policy-and decision-makers should design
extensive consultation with stakeholders, semi-structured interviews with education experts and practitioners and a number of case reports of ongoing ICT-ELI in Europe and Asia.
7-very relevant 50 Breakdowns according to the background of experts Table 19: Content and curricula policy recommendations according to the background background teacher/trainer researcher policy/decisionmaker other m (sd) n m (sd) n m (sd) n m (sd
and challenges in Member States iv Acknowledgments This report would not have been possible without the input of the Observatory's extensive network of ehealth experts and the support of numerous colleagues at the World health organization headquarters, regional,
Sincere thanks are due to over 800 ehealth experts in 114 countries worldwide who assisted with the design, implementation,
In fact there is a general level of confusion over the difference in the health sector in most countries due to overall lack of clarity by policy-makers, health professionals, and consultants;
Over 50 experts worldwide were involved in the process. Collaborative efforts extended to other WHO programmes as well as international organizations,
Their responsibilities included finding experts in all of the areas addressed by the survey, and organizing and hosting a full-day meeting where the survey could be completed collectively by the entire group.
and now consists of over 800 ehealth experts. Limitations Member States were limited to one response per country;
Every effort was made to select the best national experts to complete the instrument; however, it is not possible to determine
Tina Sommer-President European Small Business Alliance 1. Introduction Small Business and the EU The importance of micro companies 91.8%micro<10 employees 6
. 9%small<50 employees 1. 1%medium<250 employees 0. 2%large>250 employees 6 7 8 9 2. Small
If you are an enterprise with no more than 250 employees, an annual turnover below € 50 million or a balance sheet total below € 43 million,
meaning less than 10 employees. This group of businesses is accountable for more than two thirds of the EU's workforce.
91.8%micro<10 employees 6. 9%small<50 employees 1. 1%medium<250 employees 0. 2%large>250 employees 1
An obligation on a business, stemming from EU legislation can be perfectly manageable for a company of 200 employees,
to hire new employees or to launch new products. Public Procurement Public Procurement is the purchase of goods, work or services by a government or a public agency.
The European commission issues calls for project proposals, experts and competitive calls on the FP7 website. http://cordis. europa. eu/fp7/dc/index. cfm.
All SMES with less than 250 employees in all 27 EU countries are eligible. The regions under both the Convergence and Competitiveness objectives are eligible,
SME employees can develop their skills to match the continuous challenges stemming from evolving working environments.
lang=en This is a portal comprising of more than 850 advisers providing information, advice and services such as job matching of job seekers and employers.
Targets & Targets set out in the National Reform Programme 15 Table 3. 1%Breakdown of Enterprises & Employees in the Midwest Region 21 Table 3 2 Midwest Employment by
Large enterprises(>250 employees) account for less than 1%of the total active enterprises; however, they account for 20%of total employees in enterprises.
Large enterprises and foreign direct investment (FDI) are both a significant economic contributor and employer in the Midwest Region. 21 Research & Innovation Strategy for the Midwest Region of Ireland
Higher education Authority<12 10-49 50-249 250+%Breakdown of Enterprises & Employees 0%20%40%60%80%100%Enterprises Employees Table
3. 1%Breakdown of Enterprises & Employees in the Midwest Region Source: CSO Business Demography 2011 & MWRA Analysis CSO figures from Q1 2012 indicate that industry was the largest employer in the Midwest Region,
They also provide employee training and up-skilling space and information for businesses on the state supports and services that are available to them.
The following consultants to ITU provided substantive inputs: Pantelis Koutroumpis (Chapter 4) and Sriganesh Lokanathan (Chapter 5). André Wills,
and providing a forum for countries and statistical experts to discuss ICT measurement. Today, the Partnership is recognized internationally as the authoritative forum for advancing ICT measurement based on official statistics.
and its sub-indices are under regular discussion in ITU, in consultation with experts. Indicator definitions and the IDI methodology are discussed in the ITU Expert Group on Telecommunication/ICT Indicators (EGTI)
and the ITU Expert Group on ICT Household Indicators (EGH)( Box 2. 1). The 2014 edition of the IDI reflects updates to indicator definitions and reference values agreed upon during the 2013
meetings of EGTI and EGH. The definitions of the following core indicators of the Partnership on Measuring ICT for Development included in the IDI were revised at a meeting of EGH held in Brazil in June 2013.3 Percentage of individuals using the Internet:
ITU discussion forums on ICT statistics Much of ITU's work in the area of indicator definitions and statistical methodologies is carried out through its two expert groups:
the Expert Group on Telecommunication/ICT Indicators (EGTI) and the Expert Group on ICT Household Indicators (EGH.
these two expert groups revise and review ITU's supply-side and demand-side statistics,
and to experts in the field of ICT statistics and data collection, work through online discussion forums and annual face-to-face meetings.
and individual use of ICT included in the IDI. 4 Interested experts are invited to join the EGTI
GNI is the sum of value added by all resident producers plus any product taxes (less subsidies) not included in the valuation of output plus net receipts of primary income (compensation of employees
and/or paediatricians facilitate exchange between experts and parents and contribute to the attainment of physical,
see ITU 2014.3 This definition reflects the revisions agreed upon by the ITU Expert Group on ICT Household Indicators (EGH) at its meeting in Sao paulo, Brazil,
The collection of price data from ITU Member States and the methodology applied for the IPB was agreed upon by the ITU Expert Group on Telecommunication/ICT Indicators (EGTI) 1 and endorsed by the eighth World
for the first time, ITU collected mobilebroadband prices through its annual ICT Price Basket Questionnaire. 8 The collection of mobilebroadband price data from ITU Member States was agreed upon by the ITU Expert Group
ITU. 239 Measuring the Information Society Report 2014 1 The Expert Group on Telecommunication/ICT Indicators (EGTI) was created in May 2009 with the mandate to revise the list of ITU supply-side indicators
EGTI is open to all ITU members and experts in the field of ICT statistics and data collection.
11 These rules were presented to the Expert Group on Telecommunication/ICT Indicators (EGTI) in September 2012.
June 2) Incl. fixed wireless broadband. 3) Fixed broadband in Bhutan is provided via ADSL/DSL networks only. 4) As of 2012 it includes also FTTH. 5) Expert assessment,
He can be reached at didier. bonnet@capgemini. com Michael Welch is a managing consultant at Capgemini Consulting and visiting scientist at MIT's Center for Digital Business.
93%of employees feel that it is the right thing for the organization. But, a mere 36%of CEOS have shared such a vision.
p. 3.)It shows that frontline corporate employees believe they face a strategic imperative to successfully adopt emerging new technologies.
Employees know that technology matters: a full 78%of respondents said achieving digital transformation will become critical to their organizations within the next two years.
The survey found that A current affair Almost half of employees think digital transformation is upon us,
But employee skepticism can also impede pace even when leadership is on board to promote digital transformation.
it had huge buy in fully 93%of employees agreed that digital transformation was the right thing right now for their companies to do,
All company employees are now on an internal social network. Intel has also set up teams based on accounts
%Incentives One obvious way for executives to clear a path for digital transformation is to give employees incentives.
personal advancement) rather than hard financial factors (see Figure 9). Better incentives might help ease employee concerns about digital transformation.
Another said that the pace of digital transformation demanded such speed that it is at risk of diluting employee morale.
Executives and employees need clear rewards for making digital transformation a priority. There are two wrong ways to approach (digital transformation
Ministry for Information Society (responsible) Ministry of Economy (support) Ministry of Public Finances (support) Ministry of Labor (support) Promotion of the competitiveness clusters and of the employees'specialization in this field especially in the excellence centers:
the investments was around 3 billion RON, significantly lower than in other countries with a total number of employees of 128.000 in the field of ITC.
The goal for 2020 is to reach 250.000 employees for Romania. While in recent years the ICT sector has observed a slowdown in terms of development and employment,
being funded by a combination of employer and employee contributions to the National Health insurance Fund (NHIF) and of direct allocations from the state budget.
In 2011,128, 000 employees were active in the ITC field, which stands for approximately 3%of the overall man power.
Strategic Lines of Development Lines of action Description/Comments Promotion of innovative clusters and competitiveness poles for regional growth Promotion of the competitiveness clusters and of the employees'specialization in this field especially in the excellence centers:
Average number of employees (thousands individuals) 128,0 131,2 Turnover of enterprises (mil. lei) 40113,3 37254,2 Staff costs (mil. lei) 6671,1 7065,1 Gross
42674 employees were conducting their activities in the R&d sector, roughly the same number registered in late 2011.
Page 105 of 170 Employees in ICT In 2012,131. 200 of employees were active in the field of TIC, around 3%of the overall workforce.
%)The lowest share of households with Internet connection is in the North East (45.7%)and South Muntenia (47.2%)The main segments of Internet users opposite to their occupational status are skilled those of/unskilled workers (20%
Registration of tax liabilities affects over 5. 1 million employees Source: The Labour Inspection Purchasing a vehicle Registration of the vehicle 1. Obtaining a certificate of authenticity from the Romanian Auto Register 2. Payment of registration fees
National Agency for Employment Losing the job 1. The employment agencies are informed by the employers which intend to have certain reorganizations 30 days before the notice of dismissal 2. Submitting a notice of dismissal by the employer to the employees that are to be dismissed 3. The employment agencies
If the accident was due to the fault of the employee, he/she shall High In 2012: 3,
the employee's compensation procedures are initiated 2011, the number of accidents has dropped by 8%.Source:
and Research in Communications Private Entities Romanian Association of Consultants on Accessing European Funds Romanian Association
Led by outside experts, the working groups prepared strategic white papers in the following sectors: health care industry; ICT;
where participating experts and the competent EU committees commented the S3 drafts of Hungary and three other countries (Malta,
In accordance with the S3 methodology, the strategy development process, supplemented by consultations with EU experts,
means the panel of experts from the business and the academic world, civil society and regional development,
ensure the feedback of the experts and the public administration, support the individual subtasks, and prepare for the implementation of the strategy.
Under the leadership of appointed experts, the work organisations are jointly carrying out the organising work
An independent S3 panel of external experts will operate closely connected to the organization of the NKFIH,
The panels of experts formed for the specific topics (e g. RDI infrastructure) arising during the implementation of S3 are linked also to the work of the Office.
social organizations and government agencies as well as the investors and experts, play a key role in successful local smart specialization.
in the course of which the main sectoral specialization directions were determined inhas also consultations with the involvement of external experts and local stakeholders.
The S3 Management Team also invited other technical experts and organizations along the'quadruple helix'.
and the consistency between the two planning is ensured by a panel of experts set up for this purpose (the Inter-ministerial Working group) both during the development and the implementation processes.
updating the skills of employees, and matching education and training systems to labour market needs. Rural Development Programme, RDP The priority,
in addition, the most appropriate and competent experts carry out the work, which develop the local and the national economy.
901 6, 800 KSH annually proportion of companies engaged in technological innovation%2010 18.42 21.00 Eurostat biannually proportion of persons employed by the high-tech and medium-high-tech manufacturing industry to the number of employees%2012
Fabrizio Sestini European commission DG CONNECT Senior Expert (Advisor) Digital Social Innovation 4 Growing a Digital Social Innovation Ecosystem for Europe What is it?
and transparency by supporting journalists and other experts to access information and report key stories.
The workshop brought together over 70 DSI practitioners, researchers, experts, and poliy makers from different European countries,
when they were founded, turnover, number of users, size of organisation, employees etc) What they were trying to achieve with their service,
often done in collaboration with external entrepreneurs and internal government policy experts. Engaging citizens and nonprofits to find new ideas These labs focus on opening up government to voices and ideas from outside the system,
Qualitative responses to the idea-interviews or meetings/consultation with key stakeholders, such as domain experts and possible purchasers of the service to establish what social challenges need to be addressed
Sigma Orionis Mayo Fuster Morrell Fellow of the Berkman Centre, Researcher, Institute of Govern and Public Policies (AUB) Gohar Sargsyan Adviser and founding member, OISPG;
Consultant Logica Daniel Kaplan Founder and CEO, The next-Generation Internet Foundation Simona Levi Founder, Forum for the Access to Culture and Knowledge Markkula Markku Committee
We would also like to thank the experts from around Europe who attended our DSI policy workshop in Brussels on February 17th, 2014,
Over the course of this project we have spoken to numerous experts in the Europe and internationally,
The leadership team, together with professional development and IT experts, met fortnightly for planning and monitoring,
of technology affordances through research literature, experts, and location of best practice exemplars in HE Preliminary planning of workshops Preparation and planning of workshops Workshops for Faculty teachers on the development of authentic tasks using devices in pedagogically appropriate ways Trialling
Faculty-or Department-wide solution to a problem rather than draw on outside experts to advise on‘correct'procedures.
business consultation services and employee and management training to enhance ICT and managerial skills. Policies have shifted over time as firms
most small firms, including micro-enterprises with fewer than ten employees, now have at least one computer terminal, usually with Internet access.
For example, customer databases with a history of client-specific correspondence help managers and employees to respond more effectively to customers.
A company-wide electronic data source aims to disseminate employees'professional experience, for example tips for winning a contract, from
3. In this document, small and medium-sized enterprises (SMES) are firms with fewer than 250 employees
Micro firms are usually those with fewer than ten employees. 4. In this document, unless otherwise indicated, the terms electronic commerce
and employees and among employees in part because the personnel's daily routine tends to be extremely busy.
client feedback and information on employees'professional experience, such as know-how for winning a contract, can be stored electronically
A Japanese company with 40 employees, which previously recorded sales representatives'field experience in written reports,
Another firm with 40 employees, has established a company-wide intranet with an on-line BBS (bulletin board system)
which all employees can access and in which customers'claims and inquiries are updated categorised and daily.
and employees for responding to customer inquiries, but also make business processes and knowledge accumulation more efficient.
and firm performance. 5 A study of Canadian manufacturing establishments (plants) with ten or more employees (excluding food processing establishments) drawn from Statistics Canada's Business Register,
In most OECD countries, Internet penetration rates for medium-sized firms (50-249 employees) are the same and sometimes higher than for larger firms (more than 250 employees), with penetration rates
Small firms (10-49 employees) have a slightly lower penetration rate, between 60%and 90%(Figure 1). Even in micro-enterprises,
which covers firms with fewer than 500 employees, suggests that firm performance, as measured by profit
Note 2. For Canada, 50-299 employees instead of 50-249 and 300 or more instead of 250 or more.
businesses with 100 or more employees. For The netherlands, 50-199 employees instead of 50-249. For Switzerland, 5-49 employees instead of 10-49 and 5 or more employees instead of 10 or more.
For Mexico, Businesses with 21 or more employees, 21-100 employees instead of 10-49,101-250 instead of 50-249,151-1000 instead of 250 or more.
Note 3. Internet and other computer-mediated networks. Source: OECD, ICT database and Eurostat, Community Survey on ICT usage in enterprises 2002, May 2003.
Data available from surveys in some countries indicate that SMES use the Internet (and e-mail) for better external communications and as a means of obtaining business information.
A study of 484 SMES with fewer than 250 employees in Lanarkshire (Scotland) shows a similar pattern of Internet use.
Percentage of responses of 1 700 SMES with 300 or fewer employees using the Internet as of August 2001.
20011 Percentage of businesses with ten or more employees 0 20 40 60 80 100 Denmark Japan (2) Finland Sweden Australia New zealand Austria Norway
All businesses with 50 and more employees. 3. Use, orders received and placed refer to Internet
In Norway, for instance, more than 70%of firms with 250 or more employees reported on-line purchases,
as compared to about 30%of small firms (10-49 employees) and 50%of medium-sized firms (50-249 employees).
. All businesses with 50 or more employees. 2. Orders received or placed over the Internet and other computer-mediated networks.
In Australia, over the period July 1999-June 2001, selling over the Internet by micro-enterprises with 5-9 employees declined from 16%to 13%and by firms with 10-49 employees from 21%to 18,
%while the number of firms with 50-249 employees selling on line rose from 17%to 20%.
%In Norway, only 12%of micro-enterprises with 5-9 employees engaged in on-line sales in 2001, down from 21%in 1999,
while 28%of firms with 50-249 employees and one-third of firms with 250 or more employees had on-line sales in 2001,
Businesses with more than 250 employees 05 10 15 20 25>1%>2%>5%>10%>25%>50%%Businesses sales Businesses with 10-49 employees
A recent survey of SMES with fewer than 250 employees in 19 European countries shows that around 40%do not use the Internet for selling
-9 employees Small firms w ith 10-49 employees Medium firms w ith 50-249 employees Note:
Percentage of 1 427 firms with fewer than 250 employees not using the Internet in 19 countries (15 EU member states plus Iceland, Liechtenstein, Norway and Switzerland.
A study of 20 small construction contractors in Australia with 2-45 employees suggests that small firms in this industry have been not only 20 slow
A firm with 90 employees and an emphasis on personal contact with clients decided not to adopt the Internet after a three-month trial of a Web site (Mehrtens et al.
A study of small ICT companies with 3-80 employees suggests that the Internet was adopted by firms with personnel who understand the technology (Mehrtens et al.
where ICT services are generally scarce and costly. 21 Box 3. A magnet manufacturer's e-commerce success Ni-roku is a Japanese magnet manufacturer with 12 employees,
In September 1997, an employee created the company's Web site (www. 26magnet. co. jp. By 2000, annual e-commerce sales of magnet products via the site had reached already more than USD 700 000,
In 1996 a company employee bought a personal computer at his own expense to use the Internet.
The professional advice of IT and e-business consultants can help them, but SMES may not easily have access to them because of relatively high cost.
Some small businesses, especially micro-enterprises with 1-9 employees or the self-employed, may adopt a simple Web site without any e-commerce function
a majority of SMES with 10-249 employees in Austria, Greece, Italy, Luxembourg, Spain, Portugal and the United kingdom indicated excessively slow or unstable data communication as a major hindrance to Internet use (Eurostat, 2002.
2001 Percentage of businesses with ten or more employees using the Internet 0 10 20 30 40 50 60 70 80 Finland Italy Austria Spain Portugal
A study of 12 Canadian high-technology SMES, most with fewer than 90 employees, showed that these firms considered a Web site as a means to improve credibility,
2000 Percentage of businesses using a computer with ten or more employees 05 10 15 20 25 30 35 40 45 Italy Spain Austria United kingdom Finland
SMES are those with 25-250 employees, large are those with more than 250 employees. The survey sample sizes are:
Singapore 105 establishments classified as SME and 97 as large firms; Brazil, 98 SMES and 102 large firms;
In another European commission survey, a small percentage of small firms with 10-49 employees indicated national differences in consumer protection as the most important reason for not using the Internet (European commission, 2002a.
The EBIP set of early adopting firms showed interesting differences between small and large firms (small defined as less than 250 employees.
Percentage of responses of firms with fewer than 250 employees using the Internet in 19 countries (15 EU member states plus Iceland, Liechtenstein, Norway and Switzerland.
and an average of six employees per agency. On the other hand, the number of potential customers, some of whom may prefer a smaller agency's prices
Another textile producer with 300 employees does not use the Web for buying and selling because the company is worried about decreasing their competitive advantage by making information available to competitors (Scupola, 2002).
Box 5. An on-line retailer with a personal touch West country Violins, with three employees in East Devon (United kingdom), is run by a husband and wife, Brian and Felicity Ward-Smith,
Case studies can provide practical business pointers to managers and employees. Prize and award programmes may give high visibility
offers access to experts and encourages implementation of e-business strategies. The SME E-business Information Toolkit provides step-by-step guidance.
Private consultants analyse participants'companies and develop an action plan for them. Each company is allowed 2-5 consultation days
and the government covers 85%of consultant fees Ireland PRISM initiative Using the positive experiences of local SMES as a catalyst for further e-business adoption,
National branches and 250 consultants help SMES and entrepreneurs prepare and implement their ICT action plan.
In the United kingdom, e-business advisers have provided small firms with free advice and assistance on the effective use of ICT in 70 centres across 12 regions designated for the UK Online for Business programme.
the easkel programme covers 85%of direct consultant fees for SMES participating in management training that allows two to five expert consulting days to develop an e-business action plan.
This reflects the recognition of the importance for small business managers and employees of ICT applications and required skills.
Spain A programme is designed for micro-enterprises (fewer than 20 employees) in small towns with a special emphasis on training in the use of the Internet, e-mail and new management techniques.
and employees to tailor their learning according to their immediate needs. Service users can contact the trained staff in local Learndirect centre for consultation.
and employees focusing on both technical and managerial skills need to be provided in cooperation with business
and employees are focused increasingly on both technical (ICT) and managerial (e-business) skills designed to improve abilities to benefit from e-business strategies.
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