Synopsis: Employment & working conditions: Personnel administration:


European B2B E-commerce Report 2014.pdf

and retail practically all his working life. From 1966 until 1979 he offered legal and economic advice as well as lobbying services.


European Competitiveness in Key Enabling Technology_2010.pdf

and industrial R&d projects to cluster initiatives, public awareness measures, standardisation, promotion of venture capital supply,

including the right infrastructure, well-trained staff, a right mix of collaboration as well as competition to stimulate innovation.

and JSPS (Japan Society for the Promotion of Science), JST (Japan Science and Technology Agency), NIMS (National Institute for Materials Science), RIKEN (Institute of Physical and Chemical Research

There are divisions in place to support self-sustaining development of regional (cluster) economies (regional technology division, business environment promotion division),

and there are divisions to nurture technological development (research and development division, academia-industry cooperation promotion division). 31 On a local level, the Kyoto municipality is in charge of the cluster organisation

Minatec campus staff (9) identifies new synergies, organises meetings for residents, develops communication tools, and promotes the campus

such as the Industrial Technology Research Institute (ITRI), National Tsing Hua University and National Chiao tung University providing ample human resources for the firms located in the park.

ITRI led Taiwan's developing IC industry, providing both technology and human resources. The top two IC foundries in the world, Taiwan Semiconductor Manufacturing Company and United Microelectronics Company, originated in ITRI.

policy should be concerned with both the promotion of high-end technology development as well as the required breadth.

A critical factor in the promotion of micro-and nanoelectronics is the highly cyclical nature of the industry.

such as local venture capitalists and business angels, a range of supporting services with legal, patent, recruitment,

founded either by former employees of Genentech or by former university staff. There the anchor company took the dominant role

and developing and improving access to vocational training. 86 As a result of the implementation of the new Walloon industrial policy, there is now a specific promotion of investment package for attracting new firms to the Plastiwin cluster.

a number of fiscal incentives (see next section), tax and social-security incentives (reduced social-security contributions, cash recruitment grants, training subsidies, etc.)

and promotion of renewable energy use and environment initiative. As noted above, the Wallonia government defined economic redevelopment areas (competitiveness hubs)

As a result of the implementation of the new Walloon industrial policy, there is now a specific promotion of investment package for attracting new firms to the Plastiwin cluster.

over 120 research institutions, 47 national and provincial key labs, 46 academies and 340,000 technological staff. 101 In terms of specialised equipment available to firms in the cluster

€5. 6 billion annual sales 136 companies 340,000 technical staff Classification Emerging new cluster/revitalisation of old cluster Fast growing Infra-structure Strong

promotion of spin-offs, acknowledging the importance of technology transfer in evaluations and funding and offering linkage programmes such as researcher mobility programmes.

Arvanitis, S.,H. Hollenstein (1997), Evaluating the Promotion of Advanced Manufacturing Technologies (AMT) by The swiss Government Using Micro-Level Survey Data:

Arvanitis, S.,H. Hollenstein, S. Lenz (1998), Are Swiss Government Programmes of Promotion of Advanced Manufacturing Technologies (AMT) Effective?

Summary of legislation in relation to health, safety and environment aspects of nanomaterials, regulatory research needs and related measures, Commission Staff Working Document, accompanying document to the Communication

EC (2009b), Current situation of key enabling technologies in Europe, Commission Staff Working Document accompanying the Communication from the Commission, COM (2009) 1257, Brussels:

Second Implementation Report 2007-2009, Commission Staff Working Document, accompanying document to the Communication from the Commission to the Council, the European parliament and the European Economic and Social Committee, COM

The Promotion of Nanotechnology R&d, Case study under the Project Monitoring and analysis of policies and public financing instruments conducive to higher levels of R&d investments-The‘Policy Mix'Project, Brussels. Shapira


europe_competitive_technology_profile_2013.pdf

and around 50%of the world's human resources for research and innovation live outside the triad.


Exploring the impact of open innovation on national systems of innovation.pdf

This also applies to the recruitment of graduates by firms, which is probably one of the main mechanisms for making money from fundamental research 54.

and the valuable knowledge of former staff, have been excluded generally from the task of advancing the frontiers of innovation.


EY-CIOs-Born-to-be-digital.pdf

argues Bob Concannon, a partner at executive recruitment firm Kornferry. Companies are recognizing that a judicious use of IT can lead them toward increases in sales and returns on investment never before possible.

from strategic engagement with the rest of the business, through to even acting as a marketer for technology recruitment.

compared with 45%of IT-intensive industry CIOS. The potential for future career development: 54%are satisfied strongly,

60%benefits and incentives 40%48%The work-life balance 33%The allocation of resources such as 37%head count and budget to IT 43%54%The potential for career development 45%People


Factors Influencing Innovation in SMEs in Romania - Holban Ionica.pdf

'and to develop the promotion of markets.‘‘Innovation management'is a prerequisite for innovation to flourish in firms.


forfas-Regional-Competitiveness-Agendas-Overview.pdf

so that they are searchable by technology/capability and not based on a‘research centre'promotion. Fig (i) Activities that Stimulate Innovation Source:

and a formal application by WIT for upgrade to university status is currently with government The region has benefited from a strong international brands through the promotion of Waterford Crystal,

interactive group of all interested parties involved in the promotion and encouragement of enterprise and entrepreneurship in the Southeast region.

as is demonstrated through Louth County Council's recruitment of a UK based company, H2o Networks (see link below),


forfas-Regional-Competitiveness-Agendas-Southeast%20vol%20II.pdf

A particular challenge for the region is to ensure greater co-ordination in the promotion

SOUTHEAST 14 Existing Initiatives Fáilte Ireland is the primary state agency responsible for tourism promotion. In its most recent operational plan, the agency sets the objective of achieving revenues of €600m in the region by 2010, with a 20%increase in holiday visitors15.

The continued development and promotion of such heritage sites in the region, of which there are many,

such as shared services, customer support & customer management, business process outsourcing, supply-chain/procurement, IT operations, human resources and finance/transaction processing.

With 160 active staff and students, the TSSG is a significant pool of specialist expertise within the Southeast

interactive group of all interested parties involved in the promotion and encouragement of enterprise and entrepreneurship in the Southeast region.

One aspect that could have several positive benefits is the promotion of volunteerism. A high profile example of how volunteerism can reap significant benefits is the annual Spraoi festival in Waterford City

Encourage an innovative mindset in the region through the promotion of examples of successful innovation from across the public and private sector.

Cooperating and collaborating with other statutory bodies in the promotion and encouragement of oriented basic research;


Forfas_South_East_Action_Plan_Publication.pdf

A. Development of the Regional Gateway and Effective Promotion of the Region Waterford and the South East region have undergone a period of catch up in terms of infrastructure investment

and intensify promotion activities in the region. In co-operation with the CEBS additional Ideagen and Enterprise Start events will be held in the region in 2012 building on those in Q4 2011.

Almost a third of the new work permits issued in the region in 2010 were for personal service staff (domestic staff, caring,

The continued development and promotion of such heritage sites in the region, of which there are many,

such as shared services, customer support and customer management, business process outsourcing, supply-chain/procurement, IT operations, human resources and finance/transaction processing.

The CCMA completed a Training Needs Analysis with the recruitment member companies and developed a prospectus of education programmes for Talk Talk employees to review

WIT has total staff of 906, with a core staff of 766,60 Exchequer funded research staff and 80 other specialist staff.

and training for staff in local companies. Notable among these companies has been Sun Life where the program is currently upgrading the skills of around 30 Sun Life employees.

interactive group of agencies and bodies involved in the promotion and encouragement of enterprise and entrepreneurship in the South East region:

This is a significant development from a tourism promotion point of view and enhancing the quality of life within the City.

A. Development of the Regional Gateway and Effective Promotion of the Region Waterford and the South East region have undergone a period of catch up in terms of infrastructure investment

and intensify promotion activities in the region. In co-operation with the CEBS more Ideagen and Enterprise Start events will be held in the region in Q4 2011.

Almost a third of the new work permits issued in the region in 2010 were for personal service staff (domestic staff, caring,

0 0 Professional occupations, n e c. 0 0 3 2 1 6 Associate Professionals 2 3 23 2 1 31 Staff

Catering occupations 6 7 11 10 12 46 Domestic staff & related occupations 1 4 18 1 1 25 Health & childcare

Dublin Call-text solutions Dublin Sky Livewire Dublin Manpower Dublin Conduit Dublin Sportingbet. com Dublin CPL Managed Services Dublin Reed Recruitment

Dublin Meridian Global Services Dublin Roar Promotions Dublin Popgap Games Dublin Lex Consultancy Dublin Zynga Dublin SAGE Dublin UPS Dublin

HR and recruitment services Irish UNUM Carlow Services centre Foreign State street Kilkenny Fund administration and services centre Foreign Mycroft Waterford Financial services/Software.


Fostering Innovation to Addres Social Challenges.pdf

the increase in external awareness and understanding of transferable policies and the promotion of their take-up, in a way which takes account of differing local contexts;

but also yields great economic returns for employers thanks to avoided work accidents and improved staff retention rates.

and environmental degradation but also to regional sustainability by utilizing local mass, energy and human resources. Reflecting our mission of the Area,

and how we can implement micro hydro and the effective utilization of local knowledge and human resources.

Lehtonen, J. ed.)Dialogue in working life research and development in Finland, Peter Lang Publishers, Labour, Education and Society, Volume 13.


Fueling innovation through information technology in smes.pdf

Open channels of communication, decentralization and informal decision-making, loosely coupled decision linkages and loosely identified job descriptions,


GCR_CountryHighlights_2012-13.pdf

although Canada has been successful in nurturing its human resources compared with other advanced economies (it is ranked 7th for health and primary education and 15th for higher education and training),

which staff is being trained at the workplace. Norway is ranked 15th this year, up by one place and showing progress in a number of areas.

Turkey must focus on building up its human resources base through better primary education and healthcare (63rd) and higher education and training (74th), increasing the efficiency of its labor market (124th),

and firing staff (54th) and wage determination (43rd), efficient financial market development (41st), and the intensity of local competition (46th).

However, Botswana's primary weaknesses continue to be related to its human resources base. Education enrollment rates at all levels remain low by international standards

and enhancing human resources by improving the health and education levels of the country's workforce,


Grids Initiatives in Europe _2011.pdf

The general R&d (research & development) law and laws for universities, research institutions and the Austrian Research Promotion Agencys law (Österreichische Forschungsförderungsgesellschaft (FFG:

Promotion of projects in the areas of local public transport and public regional transport, environmentally friendly freight transportation as well as mobility management projects and Promotion of projects for the support of market penetration of sustainable and climate-relevant

Innovation and Technology www. bmvit. gv. at Austrian Climate and Energy Funds (Klima-und Energiefonds, KLIEN) www. klimafonds. gv. at Austrian Research Promotion Agency

Promotion of renewable energy (Flemish only;"-"Generaties"(industrial innovation platform for renewable energy technologies: Strategies for renewable energy;

Promotion of renewable energy (Flemish) www. ode. be/"Generaties"platform: Strategy documents for renewable energy www. generaties. net/Default. aspx?


Growing a digital social innovation ecosystem for Europe.pdf

and the promotion and diffusion of knowledge systems in the public domain, such as Communia. These activities are favouring a shift towards open access and transparency,

PS21 has created systemic interventions such the Staff Suggestion Scheme that creates an opportunity for any public officer to directly submit ideas to improve public services.


Guide to Research and Innovation Strategies for Smart Specialisations.pdf

existing and planned technology infrastructures (broadband networks) and other telecom-and internet-related services are presented in the Digital Agenda Scoreboard. 21 Human resources:

, Edward Elgar, Cheltenham, UK and Lyme, US. 37 Technopolis (2011), Review of innovation promotion instruments at regional level, unpublished report for OECD. 55 Table

and for cooperative projects Participation in national and international competitive research programmes Research spin-off promotion schemes (e g. regional seed and venture capital funds) Regional high-tech clusters, S&t Parks,

incubators Entrepreneurship stimulation packages Global talent attraction in targeted new sectors Promotion of participation of public and private actors in international technology networks Lobby national government

of business clusters Promotion of innovation in services Technology parks and incubators Innovation vouchers in selected specialisations Place-branding activities Source:

diffusion) Regional agencies for innovation promotion, combining technology transfer with other services Promote innovation start-ups (business angel networks, mentoring schemes,

graduate recruitment in firms Concentration of regional action on non-traded sectors Support innovation in service or cultural industries Small-scale cluster support with an orientation towards connection to global networks Innovation vouchers,

and entrepreneurship culture promotion Supply-chain management initiatives to reduce fragmentation Innovation-oriented public procurement Redefinition of programmes for regional technical schools Innovation awareness-raising,

entrepreneurship promotion events Develop latent demand for innovation (innovation vouchers, placement of students in SMES) Orient polytechnics centres to new qualifications Training for low-skilled and unemployed

staff exchanges Improved technical competencies of staff, increase effectiveness of in-house R&d Improved innovation performance,

number of enterprises having adopted a new technology, number of staff reporting new working behaviours, etc.

through staff secondments and temporary hosting of experienced researchers. The last calls for proposals under FP7 will be published in summer 2012.

promotion of local academia-industry cooperation and their cross-border networking, aid for international partner search,

for instance, stimulate the entrepreneurial spirit of their staff and students, provide advice and services to SMES,

research, education and can increase the attractiveness of regions in terms of human resources and 98 http://ec. europa. eu/enterprise/sectors/ict/key technologies/kets high level group en. htm 99 http://ec. europa

See also the emphasis on the creative industries in the European Competitiveness Report 2010, Commission staff working document, COM (2010) 614.90 investments.

promotion and development of cultural heritage. 109 Other investments could include: the development and use of new information technologies (for example to promote the digitisation of cultural heritage), strengthening of entrepreneurship in CCIS,

further focus will need to be put on the promotion allowing new potential users to become familiar with this innovative way of financing

exchanges of civil servants/procurement officers and exchanges and promotion of good practices amongst peers131 (e g. awarding prizes for the best innovation procurement or methodology132),


H2020 WP 2014-2015 Innovation in small and medium-sized enterprises Revised.pdf

training, materials and promotion to the demand and to better reach the target group. In particular, the development should follow the recommendations of the document related to the evaluation of the helpdesk to be published by end 2013.

or human resources to effectively use and manage IPR. Such entities would be able to better use their intellectual capital if:

Commission staff working document SEC (2009) 1197 18 See http://www. vinnova. se/Pagefiles/604825187/The%20ipf%20synthesis%20report. pdf HORIZON 2020

and potential partners (assistance to online collaboration for innovation) So far staff in innovation agencies has hardly skills to assist their clients to establish collaborations on web platforms

curriculum and training courses for staff currently providing brokerage services in established networks or SME agencies.

and training material are made available to SME innovation support agencies interested in enhancing the skills of their staff.

-Awareness raising regarding the recruitment opportunities for SME instrument coaching towards appropriately qualified individuals,-Creation of information materials, setup of dissemination events,

The eligible costs of the action are restricted to the staff costs of the qualified staff members.

and known typical daily rates of senior staff in the network projects in the country.

The eligible costs of the action are restricted to the staff costs of the qualified staff members and indirect costs at the standard rate for Coordination and Support Actions.

Transferring the IMP rove project into an independent legal entity shall increase flexibility to reply to needs from regions and Member States while at the same time operating the tools in stable environment with highly qualified staff.

First, by providing a capacity building environment for the innovation advisors (staff of Enterprise Europe Network) that work in regions with a weakly developed consulting base and no own assessment and consulting tools;

(i) training their staff working with SME;(ii) for the work with SME and (iii) during the design of new SME innovation support actions.


How effective is innovation support for SMEs An analysis of the region of upper Australia.pdf

and strategies of innovation SMES innovate with higher resource intensity than large firms, especially regarding human resources.

The consequences are small staffs available for the centre management and market-oriented activities. Services or functions which are less profitable are performed not

which restricts the potential of these centres to support innovation activities of firms internal and external to the centre. 4. 2. Direct financial innovation support The Austrian Industrial Research Promotion Fund (Forschungsfo

The fact that SMES innovate in a way where human resources are used more intensively than large firms indicates that many firms need more adequately qualified manpower.

Surprisingly, bottlenecks regarding human resources lack of qualified personnel, technical knowhow, and time were indicated rarely by the firms.


How_to_make_regions_RTD_success_stories - Welter and Kolb.pdf

Concerning human resources Bangalore (and India as a whole) has comparative low labour costs, 37 of course. Not only price for labour is an advantage but also the quality of the workforce:

for instance, the‘Bremer Innovation Agency',a‘one-stop-shop'business development support agency responsible for all innovation promotion programmes.

He and his (intellectual) staff can be seen as visionaries and key persons for Montpellier's development.

, the publicprivate association‘Montpellier L. R. Technopole',an economic development agency founded in 1986, responsible for the development and promotion of the‘pôles'(Voyer 1998). 13 business parks,

Development bodies, networking and business promotion in North Jutland. European Studies Series of Occasional Papers, 28.

Clusterpreneurs-Promotion of high-tech clusters in low-tech regions. Aalborg. Stoerring, D. and B. Dalum (2006:


hungary_2013.pdf

an insuffi cient number of human resources for research (2015 forecast. Policy evaluation culture is weak in Hungary.

Reading clockwise, it provides information on human resources, scientific production, technology valorisation and innovation. Average annual growth rates from 2000 to the latest available year are given in brackets.

Vulnerable areas include human resources, scientific production, innovation and technology production. Innovation activities in small firms are at a low level with only around 17%of Hungarian SMES innovating by introducing a new product or a new process.


ICT and e-Business Impact in the Transport and Logistics Services Industry.pdf

and e-solutions, and human resources managers. Study structure The study is structured into six main sections.

human resources (notably e-skills) and new business models"."4 The i2010 policy, a follow-up to eeurope, also stresses the critical role of ICT for productivity

and support functions (such as administration, controlling, procurement and human resources management). Companies in all sectors use ICT,

(b) the promotion of intelligent transport systems and new technologies for a more environ-31 DIRECTIVE 2005/44/EC of the European parliament

& efficiency Continuous bottleneck exercise Freight transport logistics personnel and training Improving performance Benchmarking intermodal terminals Promotion

2004) Trends in European Transportation ibid. 41 Commission Staff Working Document, Annex to the COM (2006) 336 final. 42 European commission (2006.

and information technology, this would include accounting, human resources, marketing, and strategic management. In the TLS sector the use of ERP systems is notably low (6),

Operations Human resources Vehicles Services Cash management Accounting systems Reporting systems Ticketing systems (sales) The system has been customised to the company needs for reporting, accounting, controlling sales, information analysis

Continuously training of its staff to keep abreast of new information technologies and logistics management. Offering innovative solutions based on know-how, pro-activity and dynamism.

as well as to equip train staff with mobile devices connected to the systems to sell and print tickets in the train.

the higher the average speed of the trains, the fewer wagons, locomotives and staff are needed.

The sales persons at Fret SNCF manage the promotion of e-services. If they do not believe in the solution,

N c. Cammack & Son is gathering new customers through word of mouth promotion done by their current clients.

and do marketing and promotion for their companies. Trafikanten today is the dominating information service provider due to the fact that users can compare different transportation modes on Trafikantenswebsite.


ICT for Societal Challenges.pdf

treatment, care, rehabilitation and health promotion. Changes in lifestyle, empowerment of patients and relatives and better collaboration among the actors at different levels of the care chain are key parts of this process.

The T-Seniority pilot project developed a solution based on digital TV specifically tailored for elderly people.

the T-Seniority solution has been implemented and currently used in sites in Spain, UK and France,

The smart shoe underwent T-Seniority This project enables the elderly to obtain local and general interest information,

T-Seniority helps to strengthen social relationships and to fight the isolation often experienced by the elderly

the personalisation of services to better respond to users'needs and the promotion of more open, proactive and transparent administrations.

i e. patients, medical staff and visitors. Hospilot works in two main areas: lighting and HVAC (Heating, Ventilation and Air conditioning),


ICT' Role in Healthcare Transformation 2009.pdf

staff levels remain high; there remains frequent duplication of effort; and opportunities for economies of scale have been missed.

and staff are proud to provide. The expectation that citizens have of healthcare services continues to rise,

They will expect to be involved more closely in planning their own care (or that of their family or dependants) in partnership with medical staff.

and a more satisfying work environment for the staff. Such a system should ICT's Role in Healthcare Transformation Report of the Health ICT Industry Group Page 10 fully exploit the benefits of information

cutting delays and speeding diagnosis. Scheduling systems can help to make the most of scarce resources (staff, beds, theatres, equipment),

improved utilisation of resources (staff and equipment) and leveraged additional benefit from existing ICT investments.

From either a wireless phone or a computer screen on the ward, the medical staff will be able to see some basic details of the patient including the reason for admission,

they are accepted by the ward staff, and a further message is sent to the wireless phone,

The staff on the ward can see that the patient has been accepted using the electronic whiteboard

Fewer unnecessary interruptions for medical staff to take phone calls. Improved patient safety, as the system tracks the patient from first call to the first attendance by a doctor.

including 10,000 private health staff, 220 pharmacies, 80 hospitals, 5 government administration regions, all public health ministries'resort areas and 150,

SMSA-BH struggled with providing its geographically dispersed medical staff with ways to collaborate, share ideas and quickly call upon the advice of experts in different fields.

In 2004, SMSA-BH implemented a program called BHTELESAÚDE (BHTELEHEALTH) to promote staff education and support the agency's health professionals.

Direct benefits realised through strategic implementation of ICT Preventative Care Pre-Hospital/Primary Care Sec/Tert/Quat Care Health promotion/screening etc.

the ICT-enabled improvements will enhance the reputation of the service in the eyes of both staff and the public.


IMF_European Productivity, Innovation and Competitiveness. The case of Italy_ 2013.pdf

and the resulting increase in unit labor costs relative to 1 See the Staff Report for the 2012 Article IV Consultations for Italy (IMF Country Report 12/167) 4

COMTRADE, IMF staff calculations Scale-Intensive industries; where innovations are derived mainly from the exploitation of economies of scale.

COMTRADE, Fund staff calculations. Deviation from EU average, percentage points)- 10-505 10 Science-Based Specialized Supplier Traditional Scale-Based (tech) Scale-Based (resource)- 10-505

Bank of Italy, ECB, IMF staff calculations 9-15-10-505 Costs Prices Supply-Chainbased Real Effective Exchange rates (Cumulative Appreciation, percent

Bayoumi, Saito& Turunen (2013) B. Supply-Chain Based Indicators IMF Staff have developed alternative measures that address the implications of global supply chains on the assessment of price competitiveness.

Past Fund Staff research has emphasized the important role of non-price factors in supporting Italy's export performance (Lissovolik

unit values in Italy are around 1 times higher than the global mean. 4 Recent Fund staff research confirms Italy's continued success in maintaining the high quality of its export mix.

ISTAT, IMF staff calculations 11 rapidly seeking out new destinations, building a global reputation, outsourcing low valueadded activities,

DOTS, IMF staff calculations 12 Where ait, ßjt, and kt are exporter, importer, and product fixed effects that can vary across time.

For more detail, a comprehensive treatment of Italy's main economy-wide bottlenecks is provided in the most recent Article IV Staff Reports for Italy;

IMF Staff calculations using BACI database, developed by Gaulier & Zingano (2010) 19 Appendix. Shift-Share Analysis and Competitiveness (from ECB, 2012) The method envisages a decomposition of export growth based on a weighted variance analysis (ANOVA) of bilateral export data, disaggregated by product.


Importance of technological Innovation for SME Growth-Evidence from India.pdf

Work is carried out by staff researchers and visiting scholars in Helsinki and through networks of collaborating scholars and institutions around the world. www. wider. unu. edu publications@wider. unu. edu UNU World Institute for Development Economics

employment generation, export promotion, etc. Of these, the ability of SMES to innovate assumes significance

'Staff Working Paper 441. WASHINGTON DC: World bank. Cosh, A, . and A. Hughes (eds)( 1996).‘‘The Changing State of British Enterprise:


Improving Health Sector Efficiency - the role of ICT - OECD 2010.pdf

it is clear from the case studies in this report that these tools are perceived as substantially increasing the safety of medical care by generating a culture of safety, improving clinical staff actions and workflows,

and initiatives to increase provider awareness, including through the promotion of adverse event reporting. Chronic disease is the biggest obstacle to the sustainability of many public health-care systems.

Experience in other sectors shows that these functional improvements can have a positive effect on staff productivity.

Adoption has remained remarkably uneven despite more than a decade of promotion and significant public investment. There are large variations particularly in the adoption

and patient management solutions developed by the Great Southern Managed Health Network in Western australia (Box 1. 1). It is clear from interviews that they can substantially improve the safety of medical care by improving clinical staff actions/workflows and bringing evidence-based,

Experience in other sectors shows that this can have a positive effect on staff productivity.

while also allowing staff to provide new services that could help diversify the pharmacy's revenue base. 1. 3. Reports on cost-savings tend to be anecdotal in nature In the countries covered by the case studies,

Offer nonfinancial incentives to physicians, like awards, promotions, etc. Set in place a system of quality control to monitor

As such, patient recruitment became a preeminent concern for the HIE enterprise, if it was to be viable.

and impacts of electronic messaging have been noted by GPS, allied professionals, staff in hospitals and the Western australia Country Health Services.

which includes preventive and health promotion activity, as well as education and capacity building. Outreach models are characterised by the periodic supply of a range of health services from one location

It was acknowledged that the UWA Centre for Software Practice had been a critical, if not major factor in the successful implementation of the project, both for the enthusiastic dedication of its staff, the not for profit nature of the partnership and the extensive expertise in software

Governance Successful implementation was based on the development of largely positive working relationships and partnerships between NHA staff and physicians.


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