activities and services motivated to meet a social need, predominantly disseminated through an organization with social goals."
since they are clearly innovative services characteristic of nonprofit Nongovernmental Organizations Regarding Andrã and Abreu (2006, p. 125),
its use of new social processes to deliver products and services. In other words, social innovation can refer to both the means and the ends of action.
may refer to new products and services that address social needs, that is, products and services which help to build more sustainable, cohesive and inclusive societies.
We call this type of innovation goal-oriented social innovation. Mulgan (2006), for instance terms social innovation as â€oeinnovative activities and services that are motivated by the
goal of meeting a social need†The Young Foundation understands social innovation as those â€oenew ideas that work
relations to deliver products and services in more efficient ways. As Mumford (2002) put it, social innovation is â€oethe generation and implementation of new ideas about
where users shape services, make decisions and may indeed actually be the same people as providers (Needham 2007.
of areas including the enhancement of the citizen orientation in public services, the promotion of the role of the underprivileged and the encouragement of the actions of a
-ments in products and/or services (Transform Consortium 2008. These aspects of social innovation presuppose much more proactivity from people who use services and new
dynamic relationships between user and provider Let us now move on to the creative and cultural industries.
for employing people with disabilities, requirement that a proportion of services commissioned by government are provided by small and medium-sized enterprises and
services and ways of funding libraries (BBC 2012 To conclude, although social innovation has become an important policy instrument
Services. †Social policy and Society 7 (2: 221†231 OECD. 2012. http://www. oecd-ilibrary. org/employment/youth unemployment-rate
Potts, J. 2009. â€oethe Innovation Deficit In public Services: The Curious Problem of Too much Efficiency and not Enough Waste and Failure. †Innovation:
Services (Social Value) Bill. †Public Money & Management 32 (3: 201†208. doi: 10.1080
which knowledge is transformed into products and services which in turn fuels economic development to create wealth
online services, including access to social environments, community services, and e-commerce to its infohabitants. This study investigates how social network theories can be used to design
and technological knowledge into products, processes, systems and services (Luxembourg, 1996) that fuel economic development to create wealth
or services from innovation could serve as an objective means to evaluate impact of innovation on economic development (Komninos, 2002
capital including financial resources, goods or services (Garton et al. 1997), and exploring and initiating knowledge
including access to social environments, community services, municipal information, and e-commerce to its infohabitants (Ferguson et al.
A digital city often provides three basic types of services including content services and information dissemination, communication and social services,
and business transaction services (Lea et al 2005 The construction of a digital city is built often upon social network concepts including common interests or shared
and services for collaboration and communication and how all these aspects of technology are needed to produce stable digital cities for everyone†s benefit.
and intangible/intellectual resources and are offered as part of the content services to registered users to improve innovations success (Lea et al.
financial resources, goods or services)( Garton et al. 1997). ) However, access to sources of resources through
communication and collaboration services in I3 enable users to develop their direct or indirect connectedness to
Business and transaction services are yet to be provided. Also as part of future enhancements, software agents can be developed
services that make sense for corporations and benefit each global citizen B. TOP 12 GLOBAL MEGA TRENDS
Green products and services will be enhanced increasingly or even replaced by smar t products and services, with intelligent sensing
technology and internet connectivity driving better optimisation. Enabled by the internet of things (Iot), machine to machine (M2m) communication
With smarter energy services, smart buildings and homes will become a mainstream reality in 2 to 3 years, driven by the convergence of green and
services such as multi-modal mobility are already available in an effor t to tackle the urbanisation challenges of congestion and pollution
The role of technology will increase in delivering smart mobility services as we see more intelligent transport networks, integrated fare structures
For example, built-in mobile hotspots will enable services such as internet radio, video streaming, web browsing and access to
as separated in the past are converging into new products and services to provide innovations that will help provide breakthrough changes for
services to the Intercity Express Programme (IEP) for 27.5 years. The vision is to transform a rolling stock
There are also many emerging opportunities for IT and mobile services m-services) to play a role in collaboration by enabling stakeholders to
work competently, effectively and efficiently, with par tners, anytime and anywhere. The trend is towards a business environment in which
Danish citizens to access government services and private services such as internet banking and postal services
prices of services, thereby offering unmatched discount deals in the market for everyone Another popular †value for
outside the UK to improve services at local hospitals in the UK •New forms of care delivery
healthcare services outside the UK Government •NHS reputation can help generate extra income abroad Profit
use its expertise to sell services outside the UK Corporations •Expansion of the private health
services that make sense for corporations and benefit each global citizen In this paper, we have explored how Social Innovation answers this
and novel services aligned with the key mega trends driving the future We have explored how Social Innovation is positioned ideally to meet the
business models, integrating superior products and creative services into total solutions as a service. This new breed of innovators will also strike
4. 4 Financial and International Trading Services 85 4. 5 Bio Technology and the Green Economy 87
The region is placed well in the areas of Health, Life sciences & Medical Devices, Financial & Internationally Traded Services, Tourism, Culture & the Arts, Agribusiness, Food Production & Technology, Engineering, Mobile Technologies, Software
and property solutions to support the development of key sectors such as Agribusiness, ICT, Life-sciences and Internationally traded services
The continued support of the Import X initiative of the Enterprise Boards of the Southeast which help substitute domestic goods or services for imported ones
Financial and Internationally Traded Services Key Proposals Development of a Regional High Level CEO Group in the sector, led by the financial services sector and supported by the IDA and local authorities through the Socio Economic Committees
to explore enterprise opportunities in green services, renewable energy and clean-tech industries Support the development of a regional renewable energy cluster policy to make recommendations on the requirements of third and fourth level institutes, research and development agencies and infrastructural requirements
Align the services, policies and plans of all agencies and service-providers to such a strategy and a joining of national, regional and local policy
Financial and Internationally Traded Services Mobile Technologies, Software Development and Digital Media Bio Technology and the Green Economy
The region is performing well in areas such as Life sciences, Medical Devices, Finance and Internationally Traded Services and Engineering
but is the region with the lowest employment in the Services sector The Southeast (22.7%)had the second-highest highest percentage of persons employed in Industry
•ICT services industries These growth sectors are owned dominated by foreign firms. footnoteref: 13 13: Source::
A technological university must build on the strengths of the region and support economic development in key target areas such as Health, Life sciences and Medical Devices, Financial and International Trading Services, Tourism, Arts
when the services are in a State of flux with FÃ S training services and former VEC activities now moving under the remit of new ETBS.
Likewise, there may be low levels of awareness about the role and function of the new Intreo services.
St Catherine†s Community Services Centre in Carlow highlighted the importance of this work for vulnerable and disadvantaged people.
Both ports offer services in the higher-value unitised sectors Lolo (Lift on/Lift off) in Waterford
Small actions already undertaken at local level include the development of gateway visuals in the county on access routes to and from the Port as well as the provision of video and other information about Wexford on ferry services
The port offers both Lolo (Lift on/Lift off) and bulk services In terms of Lolo traffic, the port is the smallest of the three Lolo ports, handling approx. 8%of total Lolo traffic in 2011 (IMDO, 2012a.
which has resulted in a consolidation of routes and services, particularly in the Lolo sector The long term international trend in ports
s, rail services in the region are underdeveloped due to a combination of interrelated factors including time-tabling issues, lack of demand and limitations due to existing track infrastructure. footnoteref:
24 While improvements have been achieved †for example enhanced commuter services to Dublin (from Carlow and Wexford especially) and the introduction of an early morning service on the Waterford-Dublin inter-city line,
services overall remain infrequent and journey times too long. 24: Forfã¡s. Regional Competitive Agenda.
A reduction in travel time (to two hours) on Dublin-Waterford services An increased level of service on the Limerick-Waterford route
Development of freight services in the region, serving port facilities at Waterford and Rosslare Waterford Regional Airport
and has concentrated on developing services to the UK and to Europe. The airport also carries out activities including:
when Aer Arann withdrew its services from Waterford to London Southend, London Luton and Manchester at the start of this year.
â€oewaterford Airport can play an important role in offering alternative and convenient services to business travellers into the UK and other European hubs,
Future expansion of services will require implementation of critically important infrastructure developments including a runway extension to accommodate larger jet aircraft (c. â 20m government funding is currently on hold
Passenger services activity is on a strong upward trend in line with UK tourist visits to the
The extension and widening of the airport†s runway and the upgrading of Waterford Airport to accommodate larger jet airplanes would expand opportunities in the aviation market to increase services to British and continental European destinations.
and airport support services and would also enhance the region†s attractiveness from an FDI perspective
and facilitate a range of telecoms products and services in these areas in the Southeast. footnoteref:
The establishment of high level CEO Groups in key sectors such as Agribusiness, Food Production, Medical Devices, Engineering and Internationally traded services offers opportunities to ensure maximum regional collaboration
and prevent duplication of services. An interesting initiative in this regard is South Tipperary County Council†s County Data Hub (southtipperaryinfo. ie),
and making it more accessible and in delivering information that is relevant to the services they provide throughout the county
and property solutions to support the development of key sectors such as Agribusiness, ICT, Life-sciences and Internationally traded services
Businesses should pay rates for the services provided by the State, but those rates should be reflective of the size and scale of a business,
components and services by foreign-owned organisations located in Ireland. Reports show the programme was successful for a short period,
to encourage companies in the region to explore sourcing goods or services from local companies as an alternative to importing from abroad
The continued support of the Import X initiative of the Enterprise Boards of the Southeast which help substitute domestic goods or services for imported ones
4. 4 Financial and International Trading Services The improved road infrastructure, broadband and the research and graduate output in the Southeast has the potential for job creation in such areas as Cloud computing, e-games, international and financial services, e-commerce and other content businesses
State street International is a leading global provider of fund administration services who first established in Kilkenny in 2001 and now employ over 400 people at two locations in the city
Taxback. com, a multinational corporation providing specialist tax return services to private and corporate clients across 100 countries first located their global headquarters in Kilkenny in 2003
A green economic strategy for the Southeast would explore enterprise opportunities in green services, renewable energy and clean-tech industries
to explore enterprise opportunities in green services, renewable energy and Clean-tech industries Support the development of a regional renewable energy cluster policy to make recommendations on the requirements of third and fourth level institutes, research and development agencies and infrastructural requirements
The IT has prioritised its research activity in target areas such as ICT, mobile networks and services and pharmaceutical science
A critical mass of expertise in key target sectors such as Digital Technology, Games, Mobile Technology and ICT for agriculture, Eco-innovation and ICT for Health care Services will help attract industry
computer software products and services Also in this sector are the traditional media stalwarts such as photography, print covering newspapers and magazines, radio, TV and book publishing and retail,
but there are also positive spinoffs for the local tourists and services sectors Other examples of creative and cultural projects would include the â 5 million Kilmacthomas Workhouse project,
Such a strategy would also include an assessment of capacity for the sector, taking in broadband access and speeds, the readiness of the region for the rollout of 4g services,
and internet companies who could deliver the necessary services for business to develop sophisticated online business presences that move beyond a static website to ones that are interactive with potential customers,
and services in areas that are not profitable for private enterprise The beauty of cooperatives is that they can be applied to most business and community activity
They are also often the only provider of services in rural communities given that traditional companies often find it too costly to invest in these areas
they are the people who use the services on a day-to-day basis. For example, a dairy co-op is owned by the farmers who produce the milk;
Community Employment schemes often deliver co-op type services, such as meals on wheels, housing maintenance for elderly people and after school care.
Lar Power, Waterford City council Director of Service, Housing, Community Services and Enterprise Waterford City Chamber of commerce
Bernie O†Brien (Director of Services Kieran Comerford (Carlow Enterprise Board CEO Carlow VEC Marian Duffy (Adult education Officer, Carlow VEC
St Catherine†s Community Services Centre Niall Morris Wexford 15 march 2013â Wexford Local Development Brian Kehoe
Waterford City and County Managers and Director of Services Talk Talk Waterford Redundant Workers†Association
Biopharma, Diversified Engineering & Clean Tech, Content Ind, Consumer and Business Services, Financial services, ICT and Medical Technology
Business Services 1 Chemicals 0 Cleantech 0 Cloud computing 0 Construction 0 Consumer goods 9 Emerging Business
Industrial Products and Services 16 Information and Communications technology (ICT)--Hardware 4 Information and Communications technology (ICT)--Software
Content Ind, Consumer and Business Services 459 7 79 1 97 3 0 0 0
Business Services 1 company Company Sector (s Product Nationality Address Ubiqus Ireland Ltd Ph:++35351852510
Business Services Transcription including summaries & abstracts of conferences France Top Floor 12 Broadstreet Waterford
Funds Services and back office administration United states IDA Business Park Drinagh Co Wexford Citi Hedge fund Services (Ireland), Limited
Ph: 622 2000 Website: http://www. citiservices. com Financial services Offers hedge fund administration services to the European market
United states Waterford Technology Park Butlerstown, Cork Road Waterford State street International (Ireland) Ltd Ph:++35318538300 018538970kk
Funds services and administration United states Kilkenny Business & Technology Park Ring road Kilkenny Sun Life Information Services Irl.
Ltd Ph:++35351333300 Fax:++353 51 333310 Website: http://www. sunlife. ie Financial services Software development and customer support
Industrial Products and Services 16 companies in the Southeast CIL Precision Limited Ph:++3535854205 Fax:+
Industrial Products and Services Engineered Fabrications United states Industrial Estate Cappoquin Co. Waterford De Laval Limited
Industrial Products and Services Process Control systems Sweden Unit 6 Shamrock Business Park Carlow G-ELIT Prazisionswerkzeuge Gmbh
Industrial Products and Services Design Cutting tools, Wire Drawing Tools Germany Waterford Industrial park Cork Road Waterford
Industrial Products and Services Process Control Equipment United states Unit 24-26 Waterford Industrial Estate Cork Road
Industrial Products and Services Compressor & Turbine wheels for turbo charges United states Unit 411 Waterford Industrial Estate
Industrial Products and Services Tail Lifts Belgium Waterford Road Clonmel Co. Tipperary Hydro-Hoist Limited
Industrial Products and Services Hydraulic equipment United kingdom O'brien Road Carlow IMOFA Ltd Ph:++353599141332 Fax:+
Industrial Products and Services Motors & Fans Netherlands Strawhall Industrial Estate Strawhall Carlow Irish Driver-Harris Company Limited
Industrial Products and Services Electrical cables United states Millbanks Rosbercon New Ross Parker Snap-Tite Ph:++353539141566
Industrial Products and Services Precision Couplings, Valves & Hose United states Whitemills Industrial Estate Wexford Readymix Cine
Industrial Products and Services Concrete Products Mexico Dunmore Co. Kilkenny Reflexite Ph:++35351358132 Fax:++35351358047
Industrial Products and Services Reflective Film United states Unit 5 Cleaboy Business Park, Old Kilmeaden Road
Industrial Products and Services Aluminium Accessories Netherlands Fairfield Enniscorthy Co Wexford Sulzer Pump Solutions Ireland Ltd
Industrial Products and Services Submersible Pumps and Components Switzerland Clonard Road Wexford Taylor Made Glass and Systems Limited
Industrial Products and Services Curved tempered safety glass, sidebody & rooflights United states Railway Road Templemore Co Tipperary
Industrial Products and Services Paint Spray Cabins, Industrial Heating and Ventilation Equipment, Hydraulic systems Netherlands Strawhall
CT Services 180 Citi Financial services 250 Unum Software 200 Coca cola Beverages 100 5. 2 Indigenous Businesses in the Southeast
International Business Services: Citi Hedge fund Services, Glanbia Shared Services Engineering: Radley Engineering, Shanley Engineering, Powerflow
Food: Cappoquin Poultry, Flahavans, Dawn Meats and Meadow Fresh foods Creative Industries: Nemeton Television Production Another example is Clonmel, the administrative capital of South Tipperary,
respect to certain services and that these services cannot be provided in a way that does not require indefinite, ongoing support
-end support services such as systems and network administration and user support, †Schaart told Euractiv
outsourcing services and service-level agreement (SLA), create collaboration with Southern Europe, in order to ensure a
competitive Europe with innovative services and products, †the SEPE head said, adding that the e-skills conference tries to address
more recently to the design of business models for services provided through digital platforms (Fig. 2. 2). While this attention to business models for digital
and services offered through digital platforms, the managerial stakes in understanding those models is becoming much higher
especially when these products and services have to be offered to and priced for consumers. A review of Table 2. 1 also illustrates that most of the espoused busi
units, services and linkages 5 No No Timmers (1998) Product/service/information flow architecture, business actors
services, societal environment 7 No No Osterwalder and Pignuer (2009 Customer segments, value propositions, channels
technologies and the delivery of services (Gawer and Cusumano 2008. Platforms Table 2. 1 (continued
interfaces (APIS) and broadband fiber optics, we can ††mash up††digital services like Google†s maps and Facebook†s social newsfeed in no time and on a shoestring
services'prices in accord with the changing composition of the aggregate. 4 These â€oechain-weighted†output
series, and in the estimated flow of capital input services 3 The first point is that the productivity growth rate†s deviation below the trend that had prevailed during
and the substitution of increasing volumes of the services of reproducible tangible capital for those of other inputs, dispensing increasingly with the sweat and the old craft skills of workers in the fields and
and services is able to cope with the shift towards integrating such commodities with the services of information.
These considerations suggest the possibility that the past two decades have been marked by a more pronounced bias towards the
measuring the heterogeneous bundles of labor and capital services, but attention is being directed mainly to the
There are some industries, especially services, for which the concept of a unit of output itself is defined not well,
procedural sources of overstatement--the methods of"splicing in"price series for new goods and services.
miscellaneous other services has indeed been growing in relative importance, and this trend in recent decades
due to underestimation of output quality improvements associated with new goods and services. The problem arises from the practice of waiting the â€oechain in†new products until they have acquired a substantial share of the
measured growth of the computer capital services, which are used intensively as inputs in a number of sectors
labor and capital services; whereas, in undertaking comparisons among organizational departments and firms engaged in quite different production activities,
goods and services produced. This definition of the scope of GNP and GDP is not problematic so long as the
and variety of services offered internally within the company; and externally to customers who would, through the intermediation of personnel with appropriate
the real value expenditures on final goods and services There is a more evident"down-side"of the process by
superior goods and services, and so yield welfare gains that escape being reflected properly in the measured
Recent estimates of the growth of computer stocks and the flow of services therefrom are consistent with
OCAM) were providing only 0. 56 percent and 1. 5 percent, respectively, of the total flow of real services from
ratio of computer equipment services to all producers†durable equipment services in the U s Does the parallel carry over also,
The index of the computerization of capital services that has been derived here from the work of
growth of the ratio of computer equipment services to all producers'durable equipment services in the U s. turns
computer services for 1987-1993 to have been-7. 9 percent per annum, and compares that to-7. 0 percent per
electricity and quality adjusted computer services hardly warrants dismissing the relevance of seeking some insights into the dynamics of the transition to new general purpose technology by looking back at the dynamo
computer services--and, by implication, the comparison just reported--may be misleading. He contends that the hedonic price indexes for computers that come bundled with software actually would have fallen faster than
Furthermore, in the same vein it may be noticed that the slower rate of fall in computer services prices as
putative) discrepancy between the rate at which prices associated with electricity and computer services. Such
qualitatively enhanced goods and services 40 See Gibbs (1997), and especially Norman (1998), Ch. 11
The main services offered by companies with 10 or more employees via their website were
%Services available on the website Percentage over the total number of companies with 10 or more employees and an Internet connection
servers of shared services suppliers The main reasons that limited the companies using this service were the uncertainty about
Computing services (27.8 %The companies that did not use this service stated that they did not do so since their
Accommodation services (80.7%),Food; beverages tobacco; textile; clothing; leather and footwear; wood and cork; paper;
The total volume of orders of goods and services made via e-commerce reached 195,405. 4 million euros, 6. 8%more than in 2012
Goods and services are procured via these networks, but the payment or dispatch of the good or service may be performed using this channel or others
/services (55,31%)human resources (51,52%),organizational structure 49,08 %The types of change used in companies analysed
pressed local services; a rapidly ageing population has increased dramatically demands on health and care services as well as public and personal budgets
and new lifestyles have brought with them problems of obesity and an increase in chronic disease such
the subsequent cut backs in public services and the accompanying †austerity agenda†across Europe and elsewhere have exacerbated many of these trends
of new products, services and programmes social entrepreneurship and the activity of social enterprises; the reconfiguration of social relations
†new ideas (products, services and models) that simultaneously meet social needs and create new
services), institutional (which focus on markets and disruptive (which focus on the political, or social movement levels.
New services and products New interventions or new programmes to meet social needs Car-sharing;
New practices New services which require new professional roles or relationships Dispute resolution between citizens
new services Participatory budgeting (started in Brazil and since widely scaled; is not dependent on ICT,
 Professional services oof various kinds includ p ing ENHANCING DEMAND Transferring knowledge about social innovation
of innovative goods and services  Supporting private demand through tax incentives/subsidies/personalised budgets
SERVICES ENHANCING SUPPLY  Campaigning and advocacy  New flows of information (open data  Developing the knowledge base
legal advice, marketing services, fiscal and accoounting services, HR advice and governance advice Figure 2: Ecosystem for Innovation Social Purpose Organisations
Areas for further research 1. Within the literature we reviewed there is a lack of research on the role of intermediaries
 Professional services oof various kinds includ p ing ENHANCING DEMAND Transferring knowledge about social innovation
of innovative goods and services  Supporting private demand through tax incentives/subsidies/personalised budgets
SERVICES ENHANCING SUPPLY  Campaigning and advocacy  New flows of information (open data  Developing the knowledge base
legal advice, marketing services, fiscal and accoounting services, HR advice and governance advice Figure 2: Ecosystem for Innovation Social Purpose Organisations
Areas for further research 1. Within the literature we reviewed there is a lack of research on the role of intermediaries
currency for the exchange of goods and services within groups with high unemployment and low
services directly to older people so they can remain in their homes longer. The ICT can also be deployed
of social need and tailor interventions or services In both situations, this can result in more effective
initiatives using ICT to exchange goods and services and with civic engagement cases using both crowd
and/or selling services; a significant level of economic risk; a minimum amount of paid work
services on an ongoing basis. There are however three main areas of contention across these schools
the services they require, or because it is undesirable or impossible to commodify the social innovation
services, legal advice, accounting advice, office space, access to networks, as well as access to potential partners and funders is just as important
campaigns, advocacy and the provision of services However, the majority of organisations in this sector are small, dependent on grants and donations
New services e g. new interventions or new programmes to meet social needs Replication, scaling up
New practices e g. new services which require new professional roles or relationships Adoption, replication mainstreaming, change
new services Adoption, mainstreaming implementation, change management New rules and regulations e g. the creation of new laws
relations, services and/or products. Social innovations take place at the micro scale. Societal transformation is a process of fundamental
or unresolved by services organised by the state. Social innovation can take place inside or outside of public
services. It can be developed by the public, private or third sectors, or users and communities †but equally, some innovation developed by
Mulgan et al. â€oeinnovative activities and services that are motivated by the goal of meeting a social need and that are developed predominantly and
products, services and models) that simultaneously meet social needs more effectively than alternatives) and create new social relationships
Overtext Web Module V3.0 Alpha
Copyright Semantic-Knowledge, 1994-2011