customer relationship management

Customer relationship management

Accuracy (138)
Application programming interface (143)
Artificial intelligence (117)
Artificial neural network (5)
Association rule (3)
Back propagation (1)
Cardinality (9)
Cart (2)
Cluster analysis (70)
Clustering (199)
Collinearity (6)
Conditional probability (3)
Coverage (1061)
Customer relationship management (22)
Data mining (37)
Decision trees (2)
Entropy (4)
Error rate (8)
Exploratory data analysis (1)
Factor analysis (112)
Front office (10)
Fuzzy logic (6)
Fuzzy set (4)
Fuzzy system (1)
Genetic algorithm (3)
Intelligent agent (6)
Knowledge discovery (9)
Nearest neighbor (1)
Occam s razor (1)
Overfitting (1)
Sensitivity analysis (101)
Structured query language (1)
Targeted-marketing (3)
Text mining (12)
Time-series forecasting (1)
Web mining (1)

Another field of application is the implementation of an enterprise systems extension, like customer relationship management software or the establishment of a common integration platform along a supply chain.

Social Customer relationship management (social CRM) is the ultimate key domain to illustrate how social media can affect new and existing business processes.

in many cases, Customer relationship management (CRM) Enterprise resource planning (ERP) and Business intelligence (BI. Other problems arise when developing new methods

The internal integration sub-factors include data points regarding the existence and use of digital technologies such as enterprise resource planning and customer relationship management,

Customer relationship management (CRM) The management of an organization's interactions with its customers, typically involving technology.

ERM goes beyond customer relationship management (CRM. Flipped classroom An instructional model where students view video lectures and other online resources outside of class,

%respondents) Improved management information 51 Communication and collaboration between employees 48 Customer relationship management 33 Integration of existing data/technologies 33 Remote/mobile working 23

%respondents) Improved management information 47 Customer relationship management 41 Communication and collaboration between employees 32 Supply chain integration 31 Integration of existing data/technologies 29

CRM (customer relationship management) systems, a comprehensive software to capture, storage and analysis customer data in an integrated way, is used not yet widely in the TLS sector (see Section 3. 6. 3).%Companies*accepting

E-business in the transport & logistics industry 80 3. 6. 3 e-Integration of marketing processes Customer relationship management (CRM) CRM is a broad term that covers concepts used by companies

Call, SMS and MMS volumes are used for a variety of purposes from billing to customer relationship management, as well for network planning.

Examples include SAP in enterprise software, Autonomy in unstructured search and Sage in accounting and customer relationship management software for smaller businesses.

and customer relationship management system (CRM) have been established for all five existing centres. Basic funding for the Regional Centres of Growth amounts to DKK 92.8 million a year (including administrative costs.

systems for ecommerce, e-procurement, Supply Chain Management, Customer relationship management, Enterprise resource planning, logistics, planning, knowledge management, business intelligence, e training.

They might include systems for electronic payment, for certification and trust, enterprise resource planning, customer relationship management e-procurement.

Generic software components and applications adapted for the specific sector (e g. adaptation of customer relationship management systems,

Maturity Model Integration COBIT Control Objectives for Information and related Technology COC Cross Organizational Collaboration Cop Community of Practice CRM Customer relationship management CSCW Computer

This New Dehli based manufacturer of motorcycles and scooters integrated its Customer relationship management (CRM) with contextual data on young women customer experience entering India's workforce.

As a consequence, companies face unprecedented challenges in terms of marketing perspectives and Customer relationship management (CRM) vision, actually redefined in terms of Customer Experience Management (CEM.

204 Customer experience management (CEM), 67 Customer relationship management (CRM), 67 Customer support, 34 Cybercrime, 134 136,143 DDATA, 4 Data deluge, 4

and insurance and customer relationship management. Casablanca has modernized its e-gov platform and, through the creation of the Casablanca Financial City, is setting the trend to becoming a financial hub for Africa,

systemts Customer relationship management Sentimentanalysis Image analysis Webcrawling Naturallanguage processing Data visualizationmontecarlo simulations Standardreporting Knowledgediscovery Operational intelligence Heuristic problemsolving Riskmodeling Alerting Expertsystems Ad