Front office

Accuracy (138)
Application programming interface (143)
Artificial intelligence (117)
Artificial neural network (5)
Association rule (3)
Back propagation (1)
Cardinality (9)
Cart (2)
Cluster analysis (70)
Clustering (199)
Collinearity (6)
Conditional probability (3)
Coverage (1061)
Customer relationship management (22)
Data mining (37)
Decision trees (2)
Entropy (4)
Error rate (8)
Exploratory data analysis (1)
Factor analysis (112)
Front office (10)
Fuzzy logic (6)
Fuzzy set (4)
Fuzzy system (1)
Genetic algorithm (3)
Intelligent agent (6)
Knowledge discovery (9)
Nearest neighbor (1)
Occam s razor (1)
Overfitting (1)
Sensitivity analysis (101)
Structured query language (1)
Targeted-marketing (3)
Text mining (12)
Time-series forecasting (1)
Web mining (1)

Synopsis: Ict: Data: (*)data_mining: Front office:


EY-CIOs-Born-to-be-digital.pdf

For example, these individuals have a close focus on the front office and innovation: 65%are engaged highly in helping develop new products

and systems of engagement (revenue-generating and firmly in the front office). Exceptional CIOS can play both of these roles,

He's now more closely engaged with the front office of the business, acts as the link between the firm's global IT strategy and its local implementation,

digital transformation 51%Discussing business performance with the executive management team 53%17%Seat at top table Involvement in innovation 50%Relationships to succeed Focus on front office IT-intensive industry CIO

The CIO of a major Chinese insurance company explains how her firm is working closely with the front office to give them the mobile tools they need to boost sales.

and making sure the front office understands what's possible. They also need to think differently in terms of integrating digital activities into their analog activities.

however, will require you to build tight relationships across the front office starting with the CMO


Forfas_South_East_Action_Plan_Publication.pdf

and Contact Centres (front office: includes both inbound and outbound call services including problem resolution, information provision, technical support (through from Tier 1 to Tier 3) marketing, sales lead generation,


ICT and e-Business Impact in the Transport and Logistics Services Industry.pdf

Operational CRM provides support to"front office"business processes, including sales, marketing and service. Collaborative-direct communication with customers that does not include a company's sales or service representative (self service.


Oxford_ European competitiveness in information technology and lon term scientific performance_2011.pdf

or because there is an intensification of effort in the front office. The former invariably requires skillful implementation of IT,


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